Hilton Garden Inn Portland Downtown Waterfront

I was told when confirming reservation breakfast included. Also, when reserving we were supposed to get a room with a partial coastal view. When we arrived at 12:30am I was told no we didn't get complimentary breakfast. He also moved our room because he didn't want us to have to 'deal' with a lockout. Thought we were getting a better room. He also did not mention there was a popular bakery just out the door of this hotel. I was too tired to argue the complimentary breakfast promised by previous attendant. Once entering the room, the sliding glass doors were off their rail and couldn't open them (my daughter was able to fix that). In the shower, the water never got very hot and went cold when taking a shower. Our room overlooked a parking area and on the second day I noticed the popular bakery that would have been nice to be told about by the reception desk. The positives were we slept well, and the location. Would I stay here again. No.

Good bfast and good room.

Great location wonderful staff, Kylie at the front desk went above and beyond

Yes

Bathroom of our room was not clean. Black hair everywhere (I am blonde). Beds were clean. Found a full prescription pill bottle from prior guests under the couch. Slightly concerning with two toddlers. Staff was amazing! Breakfast was amazing! Hot tub was clean, but the pool was not. Unknown floaties all in the pool. And the floor around the pool had black hair all over it. Was definitely not clean.