Name: Cambria Hotel Portland Downtown Old Port
Address: 25 Hancock Street, East Bayside, Portland, Maine, United States of America, Portland, Cumberland County, US
Price range: $146–$640 per night
Rating: 9.1

What guests think

Across recent reviews, Cambria Hotel Portland Downtown Old Port earns praise for its clean, modern, spacious rooms and friendly staff, plus a walkable location near Old Port dining and the waterfront.

Common drawbacks include a daily amenity credit that feels mandatory, valet-only parking with high fees, and occasional noise from thin walls or HVAC. A few guests reported check-in delays, housekeeping misses, confusing elevator/garage layout, and mixed experiences with the restaurant and bar (quality, pricing, and limited hours). Overall, expect a comfortable, contemporary stay in a convenient spot, with extra charges to factor in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site features include a bar/restaurant, a landscaped terrace with fire pits, a gym, and an attached garage with valet parking. Guests like the spaces but note valet is expensive/required and the elevator/garage setup can be confusing; rooftop bar hours vary.

Related guest reviews

10

Jennifer

Sep 7, 2025

·

Stayed 3 nights

The staff was very helpful and nice, the room was clean and comfy, and the location made it very easy to get to the heart of Old Port. The $40/night parking fee is pretty steep but the valet attendants were all fast and professional.

10

Richel

Oct 16, 2023

·

Stayed 1 night

Loved that they had a gym!

10

Dawn

Aug 7, 2025

·

Stayed 3 nights

Fabulous views from our suite. Bed very comfortable. Loads of space. Very quiet. Good breakfast and dinner in restaurant. Outside terrace with fire pit was lovely in the evenings. Loved everything. Perfect!

10

Anne

Aug 25, 2024

·

Stayed 1 night

Location. Great rooftop bar, would stay again.

10

Suzanne

Sep 22, 2025

·

Stayed 2 nights

The hotel is close to the Long Pier, so you can walk to restaurants and shops. The hotel and staff are nice. Room was comfortable and quiet at night. Only drawback is forced valet parking with a $40 a day fee. No street parking is available.

8

Jennifer L Baker

Aug 1, 2025

·

Stayed 4 nights

Pros: Very comfortably appointed rooms, clean, great location Cons: must valet park, so in addition to $40/day, you’re topping every time in and out; walls paper thin

10

Paula

Jul 7, 2024

·

Stayed 4 nights

Very nice, modern hotel. We were very happy with the location. Staff were all kind and helpful. They had a very pretty garden on the 4th floor which is where reception is located. We will stay there again next time we’re in Portland.

10

Peter

Nov 21, 2025

·

Stayed 2 nights

Room was excellent, clean, comfortable and spacious. Staff was also excellent, always very friendly and knowledgeable (of the hotel and the local area). The elevators were a bit confusing. One goes to the parking garage and the other only goes to the first floor, where you have to exit the building and go into the garage. Signage for that should be more obvious. A large sign in the first floor lobby should inform first time guests where the front desk is. I would stay there again in a heartbeat.

8

Al

Jul 11, 2025

·

Stayed 3 nights

Rooftop lounge was nice. Didnt like added chgs. Just give me one price. Parking over priced. Excellent housekeeping. Good location

10

Francesca

Aug 12, 2025

·

Stayed 1 night

This hotel is brand new, immaculate, modern design with spacious rooms and a lovely courtyard in the interior. It's a little bit off the core of downtown, but still totally walkable to everything else. It seems like overkill for the town, this very large new hotel in a large town/small "city" where there isn't much to do. But they did a lovely job with it. Highly recommend. If possible, try to avoid the laughably inflated $40/night parking charge.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are widely described as very clean and well maintained. A few isolated reports mentioned missed housekeeping or stained/dirty linens.

Related guest reviews

6

Michael

May 28, 2025

·

Stayed 1 night

The hotel is nice and situated in a convenient location for walking to multiple dining options. We checked in a bit late and we didn’t notice that the room was caked in pet fur and dander. By 2AM everyone needed allergy pills, it would be nice if the hotel disclosed that certain rooms are pet friendly. I wouldn’t have stayed here if I knew the room was an allergy attack waiting to happen. The resort fee is non refundable even if you don’t use it…seems like a bit of a rip off. The hotel parking is valet only and that is $40 a night. For one night in addition to the basic room cost with taxes I was charged $125 at check in. Be prepared for that expense as Expedia didn’t mention this.

10

Meredith

Oct 9, 2025

·

Stayed 1 night

Very clean! Great amenities and close to everything!

10

Elizabeth

Aug 27, 2025

·

Stayed 1 night

Our stay at the Cambria was excellent. The hotel was very nice and clean, and the location was perfect — within easy walking distance to restaurants and bars in the Old Port. The service was outstanding, and the staff made us feel well taken care of. Highly recommend for anyone visiting Portland!

10

John

Dec 30, 2025

·

Stayed 6 nights

Very clean.. Nice amenities Professional staff!!

10

Jason

Dec 17, 2025

·

Stayed 2 nights

Everything from the staffs, the cleanliness of the room/hotel to the location was great.

6

Zachary

Apr 18, 2025

·

Stayed 3 nights

The overall hotel is very nice, new and well-kept. Unfortunately upon arrival our room had what to appear to be a pillow covered in blood and sheets with blood on them. Although the sheets were washed... the housekeeping should have seen the condition.

10

Paul A

Aug 6, 2025

·

Stayed 2 nights

The location was great! Easy walking access to the many quaint and unique shops, restaurants and much more. The staff was always friendly, courteous and helpful. The room was spotless, the bed was extremely comfortable and the on-site restaurant, Alto was excellent. A great place to start your day with breakfast, end your day on the beautiful outside terrace with a cocktail ( or mock tail ) When booking a room definitely request one with a view of the bay. If you’re a morning person you can enjoy your morning coffee with a breathtaking sunrise. We have been here multiple times and we are never disappointed.

10

David

Sep 1, 2025

·

Stayed 2 nights

Hotel staff was extremely pleasant and helpful without exception and this property is in excellent condition.

10

Shirar

Nov 28, 2025

·

Stayed 1 night

Excellent customer service. Convenient parking. Clean room.

10

Susan

Aug 24, 2025

·

Stayed 2 nights

The property was very well maintained and clean. The staff was friendly and very helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with some offering harbor views. Several guests noted noise from neighboring rooms or HVAC and a few wished for smarter TVs or better soundproofing.

Related guest reviews

10

Janet

Sep 4, 2025

·

Stayed 3 nights

Convenient location. We walked to restaurants, shops, the harbor. Room was large, bed was comfortable. Everything felt new and clean. We loved the Keurig coffee maker.

8

Lee

Sep 5, 2025

·

Stayed 4 nights

Air conditioning is quite loud even on low setting. A humming noise during the evening even with AC switched off. Comfy beds, lots of storage and huge suite.

8

Douglas

Aug 14, 2024

·

Stayed 1 night

Only complaint is that the TV was not a smart TV. Everything else was modern and excellent.

10

Jennifer

Mar 27, 2025

·

Stayed 3 nights

The room was absolutely beautiful. The view amazing. The room itself was spacious and clean.

10

Samantha

Nov 5, 2025

·

Stayed 1 night

We had a suite room, which was quite large, with a view of the harbor and cruise ship terminal. Everything needed was provided, and more. We were able to extend checkout an extra hour to accommodate a morning tour we had scheduled, which was much appreciated. Also, the hair dryer was one of the best hotel hair dryers I've ever used.

6

Zachary

Oct 9, 2025

·

Stayed 1 night

Floors are thin heard people above morning and night. AC kicks on and off very loudly.

10

Nataliya

Jul 3, 2025

·

Stayed 1 night

I really like hotel in general. Room was huge, very clean and quiet

10

Peter

Nov 21, 2025

·

Stayed 2 nights

Room was excellent, clean, comfortable and spacious. Staff was also excellent, always very friendly and knowledgeable (of the hotel and the local area). The elevators were a bit confusing. One goes to the parking garage and the other only goes to the first floor, where you have to exit the building and go into the garage. Signage for that should be more obvious. A large sign in the first floor lobby should inform first time guests where the front desk is. I would stay there again in a heartbeat.

10

Deborah H

Mar 16, 2025

·

Stayed 2 nights

Great stay! Convenient location, spacious & well appointed & quiet room, in & out parking, and friendly / helpful staff.

4

Fayeza

Feb 5, 2024

·

Stayed 1 night

Walls are very thin. I could hear neighbors even when they were talking at a normal volume.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and helpful across front desk, valet, and bar staff. However, some reviews cite check-in delays, missed room cleaning, or occasional rudeness/unresponsiveness.

Related guest reviews

10

D

Mar 7, 2025

·

Stayed 4 nights

The staff at Cambria - Portland, ME were all so professional, yet very friendly & accommodating. They could not have been more helpful. Each person was kind, and personable…each in different ways…but each terrific. We were slightly concerned, based on other reviews we had read, but we had a stellar stay, and not one negative encounter w/ any staff members. They all contributed to truly making our stay more enjoyable! The facilities were very clean, quiet & secure…and our room was EXCELLENT! So private. Top floor, king bed, great views. Felt like our own little condo to come back to each night. Very comfortable! Would def stay here again! Thank you Cambria staff. Well done! :)

10

Elizabeth

Aug 27, 2025

·

Stayed 1 night

Our stay at the Cambria was excellent. The hotel was very nice and clean, and the location was perfect — within easy walking distance to restaurants and bars in the Old Port. The service was outstanding, and the staff made us feel well taken care of. Highly recommend for anyone visiting Portland!

10

Will & Rachel

Sep 28, 2025

·

Stayed 3 nights

Great staff who were very helpful and accommodating. Such a great location!

2

Lorri

Sep 27, 2025

·

Stayed 1 night

Check-in Delays: Upon arrival, I was informed that my room would be ready in 10 minutes. However, I waited over 2 hours before my room became available. This excessive delay was particularly frustrating as I had travel plans and limited time in Portland. Room Assignment Issues: I paid for two rooms together, with both intended to have harbor views. While my friends received their promised harbor view room, I was assigned a room without harbor views despite paying the same premium rate for this amenity. Room Condition: Upon settling into my room, I discovered that the bed sheets had a hole in them, indicating poor housekeeping standards and quality control. Staff Response: Most concerning was the apparent indifference when I reported these issues during checkout. The lack of acknowledgment or effort to address my concerns suggests a concerning attitude toward guest satisfaction.

10

Gabriel

Jun 9, 2025

·

Stayed 2 nights

Staff was wonderful and very helpful. The bar staff was fun to speak with and help provide pointers for your stay. The rooms was excellent with nice big windows for sunlight and views. Would highly recommend.

10

David

Sep 1, 2025

·

Stayed 2 nights

Hotel staff was extremely pleasant and helpful without exception and this property is in excellent condition.

2

Franklin

Nov 4, 2023

·

Stayed 1 night

Worst service I’ve had at any hotel in the last 25 years. The room had dirty socks and towel from previous resident in drawers. We requested the room be cleaned, left for dinner, and came back to the same dirty socks and used towel. We called the hotel desk again and nothing was done. We paid $40 for valet parking and was given a QR code to call the valet. The QR code didn’t work and it took over 20 minutes to find someone to bring my vehicle to me. Really terrible service.

10

Jill

Jan 28, 2024

·

Stayed 2 nights

The entire hotel was excellent. Check in staff greeted us with a friendly hello and check in a breeze. The furnishings are gorgeous. Love the couch overlooking Casco Bay. Jordan the bartender was amazing!! So friendly and welcoming. We had dessert there both nights and was so good. Get the Crème Brûlée!! We will be back!!

10

Robert

Aug 1, 2025

·

Stayed 2 nights

Very clean, great staff

10

David

Aug 10, 2025

·

Stayed 1 night

Great service!

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AI-generated summary based on recent guest reviews

Location

Walkable location near Old Port restaurants, shops, and the waterfront; area feels safe. A few guests wished it were closer to the water, but most found it convenient.

Related guest reviews

10

Nancy

Sep 28, 2025

·

Stayed 3 nights

Perfect location! Easy walk to the historic wharf district AND Shipyard Brewery was next door 😊

10

Gary

Sep 13, 2025

·

Stayed 1 night

Great location - loved being able to walk in the Old Port area. Our room was very nice, and the staff was great.

10

Melissa

Jul 14, 2025

·

Stayed 2 nights

Great location. Staff was very friendly and helpful. Walkable to everything in Old Port. We never needed a car during our stay.

10

Claus

Nov 11, 2025

·

Stayed 2 nights

Nice and modern hotel in quiet, central location.

10

richard

Mar 24, 2025

·

Stayed 1 night

Great location in the old port ,portland ,Maine. Wonderful water view rooms, great restaurant and bar along with stellar service. Close to everything. With Shipyard Brewing right next store.

10

Teresa

Sep 4, 2025

·

Stayed 1 night

Beautiful hotel in great location!

8

Donald

Mar 27, 2025

·

Stayed 1 night

Excellent value, new mid level hotel Perfect for short stay Close to waterfront and restaurants

10

Paul A

Aug 6, 2025

·

Stayed 2 nights

The location was great! Easy walking access to the many quaint and unique shops, restaurants and much more. The staff was always friendly, courteous and helpful. The room was spotless, the bed was extremely comfortable and the on-site restaurant, Alto was excellent. A great place to start your day with breakfast, end your day on the beautiful outside terrace with a cocktail ( or mock tail ) When booking a room definitely request one with a view of the bay. If you’re a morning person you can enjoy your morning coffee with a breathtaking sunrise. We have been here multiple times and we are never disappointed.

10

Jason

Sep 20, 2024

·

Stayed 3 nights

Super close to everything. Great overall location.

10

Peter

Aug 17, 2025

·

Stayed 2 nights

Newer hotel in a great location central to Portland Harbor shopping, restaurants and walks along the water.

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed breakfast and drinks at the on-site restaurant/bar, though prices are high and hours can be limited; room service is generally unavailable. The daily amenity credit helps offset costs but is unpopular when unused.

Related guest reviews

10

Faraday

Mar 31, 2025

·

Stayed 2 nights

I had a fantastic stay at the Cambria Hotel in Portland! The room was spacious, beautifully designed, and incredibly comfortable. The bed was perfect for a restful night’s sleep, and the overall atmosphere made for a relaxing experience. The only minor critique I have is the confusion around using the credits, and I also feel that ending breakfast at 10am on weekends is a missed opportunity—especially since many guests would love to enjoy a later meal. Extending breakfast hours could enhance the experience and even bring in more revenue. That said, I truly enjoyed my stay and would highly recommend the hotel!

10

Tamara

Sep 29, 2025

·

Stayed 3 nights

From check in to check out, the front desk staff was great every day. Our server in the restaurant made great suggestions for breakfast! Spot on! The $25 resort fee/credit is legit & very easy to use. Great location, room is nice, amenities are fantastic!

10

Leah

May 19, 2024

·

Stayed 4 nights

Would love if they had room service. We had to order and bring our food to the room. And they don’t have the alcohol license to allow you to take a drink to your room with your meal.

10

Dawn

Aug 7, 2025

·

Stayed 3 nights

Fabulous views from our suite. Bed very comfortable. Loads of space. Very quiet. Good breakfast and dinner in restaurant. Outside terrace with fire pit was lovely in the evenings. Loved everything. Perfect!

6

Donald

Jul 9, 2025

·

Stayed 5 nights

The property was okay. It felt like they wanted to be upscale but fell short in the quality of the service and offerings. The restaurant was subpar, The food was overpriced and just okay. i had to go elsewhere just to get an espresso drink.

10

Kathy

Sep 11, 2025

·

Stayed 2 nights

Clean rooms and comfortable beds. Nice restaurant/bar.

10

Paul A

Aug 6, 2025

·

Stayed 2 nights

The location was great! Easy walking access to the many quaint and unique shops, restaurants and much more. The staff was always friendly, courteous and helpful. The room was spotless, the bed was extremely comfortable and the on-site restaurant, Alto was excellent. A great place to start your day with breakfast, end your day on the beautiful outside terrace with a cocktail ( or mock tail ) When booking a room definitely request one with a view of the bay. If you’re a morning person you can enjoy your morning coffee with a breathtaking sunrise. We have been here multiple times and we are never disappointed.

10

Emma

Mar 1, 2024

·

Stayed 1 night

Pleasant staff, lovely rooms, very spacious (suite), very reasonable price, great location. Downside was not being able to take a glass of wine from the bar to my room.

10

Nancy

Nov 27, 2023

·

Great staff and well appointed rooms, modern, clean, comfortable and quiet. Wish the lounge was open earlier and strayed open later. We had to Uber for an after show cocktail, would have been nice to have one at the hotel. Same for dinner before our show we had to Uber somewhere else. Definitely will stay here again !

10

Jackie

Jun 27, 2024

·

Stayed 2 nights

Everything was great! Just wish the restaurant/bar was open during the day.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$102
March	$99
April	$111
May	$194
June	$314
July	$370
August	$375
September	$325
October	$307
November	$138
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $385	16 $348	17 $317	18 $438	19 $573
20 $298	21 $319	22 $346	23 $423	24 $423	25 $640	26
27 $277	28 $326	29 $326	30 $430

Su	Mo	Tu	We	Th	Fr	Sa
				1 $434	2 $438	3 $412
4 $243	5 $423	6 $492	7 $372	8 $422	9 $626	10
11 $410	12 $243	13 $371	14 $462	15 $397	16 $493	17 $575
18 $222	19 $241	20 $330	21 $243	22 $349	23 $381	24 $408
25 $148	26 $148	27 $148	28 $155	29 $146	30 $178	31 $178

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible

Suite, 1 King Bed

Suite, 1 King Bed, Harbor View

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Harbor View

Room, 2 Queen Beds, Courtyard View

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Courtyard View

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Cambria Hotel Portland Downtown Old Port

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Prices for upcoming dates