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Guest reviews
8.6
Fabulous
Based on 657 verified reviews
Who stays here?
Business
22%
Couple
52%
Family
14%
Group
5%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Inn on Broadway, travelers praise the historic character, walkable location, friendly service, and clean, comfortable rooms, while recurring drawbacks include a limited continental breakfast, some dated maintenance and noise issues, occasional pests, and parking or neighborhood security concerns.
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8
Gina Marie
4 days ago
·
Stayed 2 nights
The property was cute. It was clean. The breakfast was disappointing.
The property was cute. It was clean. The breakfast was disappointing.
4
Robert
last week
·
Stayed 1 night
Unfortunately we were unimpressed with the property and our stay. The room was very "average" overall. The television was very small maybe 30" (but we recognize people don't go to hotels to watch TV). There was a kitchenette area with a sink, microwave, and small refrigerator...but absolutely nothing else. No plates, no silverware, no paper towels, no glassware, absolutely nothing. Makes it rather useless. There was a "breakfast " that we were told at check-in was served starting at 7 am. There was no "serve" about it. Some bagels, dry cereal, and a couple of muffins. No juice, no yogurt, nothing warm at all. And certainly no service, just plastic utensils. In fact, there were not even napkins, we had to find them in a cabinet. Even the trash can was so full we had to push the existing trash down to fit our little plastic plates in. As long as I'm being overly critical, the luggage cart was broken and could barely fit in the elevator. Overall, we were very disappointed and would not stay there again (note that almost every review we write is glowingly positive, just not this one).
Unfortunately we were unimpressed with the property and our stay. The room was very "average" overall. The television was very small maybe 30" (but we recognize people don't go to hotels to watch TV). There was a kitchenette area with a sink, microwave, and small refrigerator...but absolutely nothing else. No plates, no silverware, no paper towels, no glassware, absolutely nothing. Makes it rather useless. There was a "breakfast " that we were told at check-in was served starting at 7 am. There was no "serve" about it. Some bagels, dry cereal, and a couple of muffins. No juice, no yogurt, nothing warm at all. And certainly no service, just plastic utensils. In fact, there were not even napkins, we had to find them in a cabinet. Even the trash can was so full we had to push the existing trash down to fit our little plastic plates in. As long as I'm being overly critical, the luggage cart was broken and could barely fit in the elevator. Overall, we were very disappointed and would not stay there again (note that almost every review we write is glowingly positive, just not this one).
8
Mindy
last week
·
Stayed 1 night
This is a nice hotel but it’s not great- breakfast is sad. Basically a grab and go situation. No hot foods. No decaf coffee, no plain creamers. The room is comfortable but no hair dryer. I called for one and housekeeping never brought one. There were loud car noises at night. Parking is convenient.
This is a nice hotel but it’s not great- breakfast is sad. Basically a grab and go situation. No hot foods. No decaf coffee, no plain creamers. The room is comfortable but no hair dryer. I called for one and housekeeping never brought one. There were loud car noises at night. Parking is convenient.
10
Timothy
2 weeks ago
·
Stayed 1 night
Everything was perfect
Everything was perfect
8
Kristina
2 weeks ago
·
Stayed 1 night
Comfortable stay, breakfast was a bit lacking, quite loud squeaking noise when the shower was running. Otherwise clean, quiet, and affordable stay.
Comfortable stay, breakfast was a bit lacking, quite loud squeaking noise when the shower was running. Otherwise clean, quiet, and affordable stay.
26 Broadway, Rochester Central Business District, Rochester, Rochester (and vicinity), New York, United States of America
Location
With a stay at Inn on Broadway, you'll be centrally located in Rochester, steps from Eastman School of Music and within a 10-minute walk of Strong. This hotel is 0.5 mi (0.8 km) from Park Avenue and 0.7 mi (1.1 km) from Blue Cross Arena.
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