Hotel Gutz

good service nice staff great location

Staff speaks little English, hot water for shower was only lukewarm, some ants in the bathroom, they can only hold your luggage for 30 minutes max after checkout. Room was newly renovated and beds have great pillows, but we booked a partial ocean view with balcony and got put in a room with no view, no balcony.

The location is great, it is a clean hotel. However may room needing cleaning after three days of being there and when I asked for room service to clean the lady handed me a mop. There is no hot water. I don't know if it was just my room but I wanted to bathe with warm water and there was never any, they tried to fix it but it always became cold again. The area is safe and it is very beautiful location if you don't mind these little inconveniences.

This Hotel is in a good location, clean, the staff was fantastic. They didn’t know much English but with my translator on my phone we never had a problem. Nothing but smiles.

Staff was very unhelpful...refridgerator didnt work to keep my medicine cool and they wouldnt change my room and had a attitude when talking to them!!!!