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Marien Puerto Plata - All Inclusive

142 $US

/nuit

Moyenne pour octobre

Marien Puerto Plata - All Inclusive - Image 1

Marien Puerto Plata - All Inclusive - Chambre

Marien Puerto Plata - All Inclusive - Chambre

Marien Puerto Plata - All Inclusive - Vue de la chambre

Marien Puerto Plata - All Inclusive - Réception

Prix pour Marien Puerto Plata - All Inclusive

Sélectionnez les dates pour voir les prix et les disponibilités

142 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Marien Puerto Plata - All Inclusive, les prix par nuit s'élèvent en moyenne à 142 $US pendant le mois le moins cher (octobre) et à 219 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.

Prix moyen par nuit à Marien Puerto Plata - All Inclusive selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	174 $US
février	219 $US
juin	159 $US
juillet	175 $US
septembre	146 $US
octobre	142 $US
novembre	152 $US
décembre	179 $US

Le plus cher : février (env. 219 $US)

Le moins cher : octobre (env. 142 $US)

À propos de cet établissement

Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins corporels, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infra...

Équipements

Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins corporels, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une discothèque, courts de tennis extérieurs et une piscine extérieure.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Pour combler tous vos petits creux, Marien Puerto Plata - All Inclusive vous propose un snack bar/épicerie fine. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 5 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 30 à 11 h 00.

Chambres

Les 349 chambres de l'hébergement vous invitent à la détente et comprennent un mini-bar avec certains articles gratuits. Les chambres sont dotées d'un balcon. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

En choisissant Marien Puerto Plata - All Inclusive, vous profiterez d'un séjour à Puerto Plata (Costa Dorada), à moins de 15 minutes en voiture de Playa Dorada et Promenade Malecón de Puerto Plata.

À proximité

Lorilar Ranch(1.5 miles)
Parcours de golf Playa Dorada(1.5 miles)
Long Beach(1.6 miles)
Playa Dorada(1.7 miles)
Plage Cosita Rica(1.8 miles)
Parc National Isabel De Torres(1.9 miles)
Mont Isabel de Torres(1.9 miles)
Plage de Camacho(2.3 miles)
Fun City(2.8 miles)
Promenade Malecón de Puerto Plata(2.9 miles)
Agence consulaire américaine à Puerto Plata(2.9 miles)
Musée de l'ambre du Chiapas(3.1 miles)
Parc de l'Indépendance(3.1 miles)
Musée d'art taïno(3.2 miles)
Cathédrale Saint-Philippe l'Apôtre(3.3 miles)
Aéroport international Gregorio Luperon (POP)(10.7 miles)
Aéroport international de Cibao (STI)(43.2 miles)

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions

Emplacement

Carretera Luperon, Km 4.5, Costa Dorada, Playa Dorada Beach & Golf Club, Puerto Plata, République dominicaine

Lorilar Ranch (1.5 miles)

Parcours de golf Playa Dorada (1.5 miles)

Long Beach (1.6 miles)

Playa Dorada (1.7 miles)

Plage Cosita Rica (1.8 miles)

Parc National Isabel De Torres (1.9 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre Deluxe, 1 très grand lit, vue piscine

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

398 ft²

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

4

Chambre Deluxe, 2 lits doubles, vue piscine

Détails de la chambre

2 Lits Doubles

Couchages 3

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

1

Chambre, 1 très grand lit, vue jardin

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

1313 ft²

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

3

Chambre Supérieure, 2 grands lits, vue jardin

Détails de la chambre

2 Grands Lits Doubles

Couchages 3

Balcon

Climatisation

Salle de bain privée

Télévision

5

Chambre Deluxe, 2 lits doubles, vue océan

Détails de la chambre

2 Lits Doubles

Couchages 3

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

5

Chambre Familiale, plusieurs lits, vue jardin

Détails de la chambre

1 Très Grand Lit Double

et

2 Lits Doubles

Couchages 4

2164 ft²

Balcon

Climatisation

Salle de bain privée

Télévision

4

Chambre Supérieure, 1 très grand lit, vue piscine

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

3

Chambre Supérieure, 2 grands lits, vue piscine

Détails de la chambre

2 Grands Lits Doubles

Couchages 3

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

6

Chambre Deluxe, 1 très grand lit, vue jardin

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

398 ft²

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

10

Chambre Deluxe, 1 très grand lit, vue océan

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

4

Chambre Deluxe, 2 lits doubles, vue jardin

Détails de la chambre

2 Lits Doubles

Couchages 3

Balcon

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

3

Chambre Supérieure, 1 très grand lit, vue jardin

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Balcon

Climatisation

Salle de bain privée

Télévision

Avis des voyageurs sur Marien Puerto Plata - All Inclusive

7.6

Bien

Basé sur 2 534 avis vérifiés

Qui séjourne ici ?

Affaires

1%

Couples

38%

Familles

36%

Groupes

19%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les commentaires sur le Marien Puerto Plata - Tout Inclus soulignent un personnel très aimable et dévoué, ainsi qu'une grande piscine au bord de la plage, mais font également état de chambres vieillottes nécessitant un entretien, d'une propreté variable et de plats et boissons que beaucoup ont trouvés limités ou décevants.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les commentaires sur le Marien Puerto Plata - Tout Inclus soulignent un personnel très aimable et dévoué, ainsi qu'une grande piscine au bord de la plage, mais font également état de chambres vieillottes nécessitant un entretien, d'une propreté variable et de plats et boissons que beaucoup ont trouvés limités ou décevants.

L'emplacement est pratique pour l'océan et les attractions à proximité, bien que la propreté de la plage et les vendeurs insistants soient des préoccupations récurrentes. Le Wi-Fi peut être aléatoire, l'animation et la disponibilité des restaurants varient, et les avantages VIP et l'expérience d'enregistrement reçoivent des avis mitigés. Attendez-vous à un séjour en bord de mer plus ancien avec un service chaleureux et une qualité inégale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La grande piscine et l'emplacement en bord de mer sont fréquemment salués ; certains mentionnent un bon spa. L'animation et les activités semblent limitées ou incohérentes, l'ombre et les chaises longues peuvent être rares, et le Wi-Fi est aléatoire, avec des espaces et des équipements VIP qui ne répondent pas toujours aux attentes.

Avis de voyageur à ce sujet

10

Mirian

23 juil. 2025

·

A séjourné 4 nuits

Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.

Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.

6

Mackenzie Elizabeth

10 mars 2024

·

A séjourné 5 nuits

Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.

Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.

4

Johanny

8 juil. 2024

·

A séjourné 2 nuits

The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.

The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.

6

Anthony

30 août 2025

·

A séjourné 7 nuits

The staff and employees were very accommodating but the resort needed upkeep and was s little run down. Only one pool, not a lot of activities. We were treated well but we were disappointed with activities like foam party. I don't believe we will return. Also, restaurants did not have many choices.

The staff and employees were very accommodating but the resort needed upkeep and was s little run down. Only one pool, not a lot of activities. We were treated well but we were disappointed with activities like foam party. I don't believe we will return. Also, restaurants did not have many choices.

10

Thomas

12 août 2025

·

A séjourné 4 nuits

Picturesque setting, super attentive staff, excellent facilities and services, spacious (never seemed crowded), tasty and varied food options, top-notch event organization and execution. Only suggestion for improvement: internet was spotty.

Picturesque setting, super attentive staff, excellent facilities and services, spacious (never seemed crowded), tasty and varied food options, top-notch event organization and execution. Only suggestion for improvement: internet was spotty.

10

Maria

29 avr. 2025

·

A séjourné 4 nuits

All staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable. Especially the bartenders Jordanny Joan and German. The hotel is clean, safe and quiet exactly what I need but I was very disappointed with the food and drinks, very little options. We paid for VIP service but we had to walk outside of the hotel just for a drink which was the same as the regular bar. DONT PAY VIP

All staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable. Especially the bartenders Jordanny Joan and German. The hotel is clean, safe and quiet exactly what I need but I was very disappointed with the food and drinks, very little options. We paid for VIP service but we had to walk outside of the hotel just for a drink which was the same as the regular bar. DONT PAY VIP

8

TRENT

25 mars 2024

·

A séjourné 7 nuits

A bit more shade / umbrellas around the pool would be nice. The usual issue with people reserving chairs and not coming back for hours!!

A bit more shade / umbrellas around the pool would be nice. The usual issue with people reserving chairs and not coming back for hours!!

8

Preferred

27 nov. 2024

·

A séjourné 3 nuits

Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.

Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.

10

SANTIAGO

26 juil. 2025

·

A séjourné 4 nuits

Spa is highly recommended.

Spa is highly recommended.

6

Ann Liz

24 août 2025

·

A séjourné 2 nuits

The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.

The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : beaucoup notent des odeurs de moisi, des fuites, de la moisissure et quelques parasites (chats, oiseaux), ainsi que des déchets ou des algues sur la plage ; d'autres ont trouvé les espaces communs et les piscines propres. La régularité du service de ménage est variable.

Avis de voyageur à ce sujet

10

Mirian

23 juil. 2025

·

A séjourné 4 nuits

Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.

Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.

4

Hans

11 août 2025

·

A séjourné 3 nuits

Owner needed to check On property cleaning service is none existent. Bathrooms have not been regularly cleaned. I was unable to use the second room due to sheets not being cleaned so we stayed in one room. I will reach out to the owner In The hopes they will replace you ever is maintaining the property I’m not asking for a refund or discount cause I should of first check the bed sheets and bathrooms before it was too late to make changes.

Owner needed to check On property cleaning service is none existent. Bathrooms have not been regularly cleaned. I was unable to use the second room due to sheets not being cleaned so we stayed in one room. I will reach out to the owner In The hopes they will replace you ever is maintaining the property I’m not asking for a refund or discount cause I should of first check the bed sheets and bathrooms before it was too late to make changes.

4

Adelis

29 avr. 2024

·

A séjourné 2 nuits

Sábana rota, viejas, toallas manchadas viejas, mucha filtración en las paredes determinadas y rotas. Sin paraguas. El hotel está en malas condiciones por la antigüedad.

Sábana rota, viejas, toallas manchadas viejas, mucha filtración en las paredes determinadas y rotas. Sin paraguas. El hotel está en malas condiciones por la antigüedad.

6

Victor

30 sept. 2024

·

A séjourné 2 nuits

Las soda no tenían gas, playa estaba sucia, los muebles son muy viejos y huele a madera vieja, muy buen equipo de staff, los shows son excelentes, el hotel es muy bello

Las soda no tenían gas, playa estaba sucia, los muebles son muy viejos y huele a madera vieja, muy buen equipo de staff, los shows son excelentes, el hotel es muy bello

4

Jose

20 mai 2025

·

A séjourné 3 nuits

This place was very disappointing, cats everywhere even in the dining area. The beds were rock solid, we had to move to a different resort.

This place was very disappointing, cats everywhere even in the dining area. The beds were rock solid, we had to move to a different resort.

4

Ralphie

30 oct. 2024

·

A séjourné 5 nuits

We were on the 3rd floor of one of the buildings. The entire building smelled like mold/mildew and the smell get worse as you go up to the 3rd floor. For about 3 of the 5 days I was there there was a chunk of the ceiling that rotted away and fell on the ground, no one cleaned it at all all week. The building clearly smells like they have a roof leak and their attic area is likely full of mold/mildew which is unsafe to have people breathing this. This is the 3rd time my family has visited this resort and regretfully it is the last time. The food was mediocre and no real authentic foods. The rice/beans do not taste good, the mango, the queso frito, all those authentic foods are made with low quality food because it does not taste good. They have pictures of what the food looks like and the food they offer does not match. The staff and the pool is the only reason why we did not just leave the place. Everyone is very polite and the pool is fun although the waterfall areas need to be cleaned there's mold/mildew on the rock material itself. I have always been a fan of this place ever since the 1st time we brought our family but this place has gone down hill unfortunately. They need to resolve the mold/mildew issue because that is likely causing people life threatening harm to be breathing that. Think about all the little kids and babies staying at this resort breathing in mold/mildew. If there is a health department or any means to very that this place is mold free it would fail.

We were on the 3rd floor of one of the buildings. The entire building smelled like mold/mildew and the smell get worse as you go up to the 3rd floor. For about 3 of the 5 days I was there there was a chunk of the ceiling that rotted away and fell on the ground, no one cleaned it at all all week. The building clearly smells like they have a roof leak and their attic area is likely full of mold/mildew which is unsafe to have people breathing this. This is the 3rd time my family has visited this resort and regretfully it is the last time. The food was mediocre and no real authentic foods. The rice/beans do not taste good, the mango, the queso frito, all those authentic foods are made with low quality food because it does not taste good. They have pictures of what the food looks like and the food they offer does not match. The staff and the pool is the only reason why we did not just leave the place. Everyone is very polite and the pool is fun although the waterfall areas need to be cleaned there's mold/mildew on the rock material itself. I have always been a fan of this place ever since the 1st time we brought our family but this place has gone down hill unfortunately. They need to resolve the mold/mildew issue because that is likely causing people life threatening harm to be breathing that. Think about all the little kids and babies staying at this resort breathing in mold/mildew. If there is a health department or any means to very that this place is mold free it would fail.

2

Wendy

14 mai 2024

·

A séjourné 6 nuits

Horrible is the definition of this property. We booked a 6 night two hotel vacation at the this hotel. The rooms were unkempt, unsanitized, rusty, dirty, and there was mold everywhere in the bathroom. The curtains have never been washed and there was different color hairs all throughout the room. My Ac was not working, my sister’s room which was right across the hallway, wreaked of mildew and humidity. Her AC flooded her room and the paint outside her door was bubbled up from the leak on the roof. Omgg the food was extremely digusting and there was no options for kids. At this point, we already considerd to check out fearing that we would get sick from this place. We checked out in less than 8 hours to a hotel that cost us double the price about $4,000 due to the last minute booking. Customer service was non-existent at this moment. I explained all of my concerns to the “Expedia” representative at the hotel who was not receptive or helpful. After she indicated that we can get a refund but that “Expedia charges a one night fee” later told us that the hotel is non-refundable. The manager never showed his face and did not speak to me not even to apologize for their irresponsibility and lack of professionalism. I called Expedia but they were ignoring their call and did not respond to their email and I have proof. I kick myself for not taking pictures of how HORROBLE THIS PLACE IS. But believe me ENTER AT YOUR OWN RISK. I am still fighting for our refund!!!!

Horrible is the definition of this property. We booked a 6 night two hotel vacation at the this hotel. The rooms were unkempt, unsanitized, rusty, dirty, and there was mold everywhere in the bathroom. The curtains have never been washed and there was different color hairs all throughout the room. My Ac was not working, my sister’s room which was right across the hallway, wreaked of mildew and humidity. Her AC flooded her room and the paint outside her door was bubbled up from the leak on the roof. Omgg the food was extremely digusting and there was no options for kids. At this point, we already considerd to check out fearing that we would get sick from this place. We checked out in less than 8 hours to a hotel that cost us double the price about $4,000 due to the last minute booking. Customer service was non-existent at this moment. I explained all of my concerns to the “Expedia” representative at the hotel who was not receptive or helpful. After she indicated that we can get a refund but that “Expedia charges a one night fee” later told us that the hotel is non-refundable. The manager never showed his face and did not speak to me not even to apologize for their irresponsibility and lack of professionalism. I called Expedia but they were ignoring their call and did not respond to their email and I have proof. I kick myself for not taking pictures of how HORROBLE THIS PLACE IS. But believe me ENTER AT YOUR OWN RISK. I am still fighting for our refund!!!!

6

Andrea

19 août 2025

·

A séjourné 1 nuit

Many mosquitos and birds have the location inundated. Bird feces is in the pool!

Many mosquitos and birds have the location inundated. Bird feces is in the pool!

6

Lisa

17 janv. 2025

·

A séjourné 7 nuits

The room was large and clean, comfortable beds, plenty of storage space and a good bathroom. The grounds are well maintained and well organized around a huge and beautiful pool. The staff are friendly and attentive, the food was fine although there wasn’t much variety and the three a la carte restaurants were only open on alternating days. Unfortunately, the property’s beach area was dirty, we were there for a week and there was no sign of anyone grooming or cleaning away trash that had washed up or was left behind by guests, and the surrounding beach areas were filthy with huge piles trash floating in from small tributaries and washing up from the ocean. Shocking, and we did not swim because of this.

The room was large and clean, comfortable beds, plenty of storage space and a good bathroom. The grounds are well maintained and well organized around a huge and beautiful pool. The staff are friendly and attentive, the food was fine although there wasn’t much variety and the three a la carte restaurants were only open on alternating days. Unfortunately, the property’s beach area was dirty, we were there for a week and there was no sign of anyone grooming or cleaning away trash that had washed up or was left behind by guests, and the surrounding beach areas were filthy with huge piles trash floating in from small tributaries and washing up from the ocean. Shocking, and we did not swim because of this.

6

James

11 juin 2025

·

A séjourné 3 nuits

Beach is dirty, pool not clean..

Beach is dirty, pool not clean..

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent décrites comme datées avec des problèmes d'entretien (climatisation faible ou qui fuit, problèmes de plomberie, serrures cassées) et des lits inconfortables ; le Wi-Fi dans les chambres est peu fiable. Certains clients ont bénéficié de chambres spacieuses ou confortables et ont apprécié la vue.

Avis de voyageur à ce sujet

6

scarlin

22 août 2025

·

A séjourné 1 nuit

Las camas y las almohadas muy incómodas

Las camas y las almohadas muy incómodas

2

Valentin

12 avr. 2024

·

A séjourné 4 nuits

Die Dusche funktionierte schlecht, alte Armaturen. Balkonfenster war blockiert.

Die Dusche funktionierte schlecht, alte Armaturen. Balkonfenster war blockiert.

8

Olivier

1 avr. 2024

·

A séjourné 3 nuits

L'aménagement est sympa, la piscine pas mal du tout et le restaurant est acceptable. Par contre, le service est tout à fait Dominicain : on ne se bouscule pas pour résoudre les soucis (fuite de la clim, sol glissant et limite dangereux). De plus, le wi-fi dans les chambres laisse vraiment à désirer, et c'est bien dommage pour un tel hôtel !

L'aménagement est sympa, la piscine pas mal du tout et le restaurant est acceptable. Par contre, le service est tout à fait Dominicain : on ne se bouscule pas pour résoudre les soucis (fuite de la clim, sol glissant et limite dangereux). De plus, le wi-fi dans les chambres laisse vraiment à désirer, et c'est bien dommage pour un tel hôtel !

4

Amanda

29 juil. 2024

·

A séjourné 3 nuits

Rooms was very outdated and the food wasn’t the best

Rooms was very outdated and the food wasn’t the best

4

Yesenia

29 févr. 2024

·

A séjourné 4 nuits

There were some issues. There was a ceiling leak right when you enter the room which came from the air conditioner. Bathtub had hair in it on arrival day. The rooms were old and dated but that was not a problem because we spent most our time out of the room however, I reported the issues to the front desk and they said they would send someone on both occasions but no one came by. The food was not great but not awful. Theme restaurants were better but just average tasting. I would not recommend or return to this resort.

There were some issues. There was a ceiling leak right when you enter the room which came from the air conditioner. Bathtub had hair in it on arrival day. The rooms were old and dated but that was not a problem because we spent most our time out of the room however, I reported the issues to the front desk and they said they would send someone on both occasions but no one came by. The food was not great but not awful. Theme restaurants were better but just average tasting. I would not recommend or return to this resort.

8

Brooke

13 mars 2025

·

A séjourné 6 nuits

Resort hasn’t done any major improvements since we started visiting 18 years ago. Our TV didn’t work, sliding door and lock needs to be replaced, light was strobing in bathroom. Most staff were friendly and accommodating, but there were a few who were less than pleasant. Garbage piles to the left of beach need to be addressed as well as the seaweed. We would like to continue returning to this resort but we may make this our last stay as there is a level of excellence definitely missing.

Resort hasn’t done any major improvements since we started visiting 18 years ago. Our TV didn’t work, sliding door and lock needs to be replaced, light was strobing in bathroom. Most staff were friendly and accommodating, but there were a few who were less than pleasant. Garbage piles to the left of beach need to be addressed as well as the seaweed. We would like to continue returning to this resort but we may make this our last stay as there is a level of excellence definitely missing.

8

Preferred

27 nov. 2024

·

A séjourné 3 nuits

Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.

Rooms outdated but clean. Beach is useless. Was filled with debri and alot of coral in water.

8

Inga

5 janv. 2025

·

A séjourné 3 nuits

The hotel has very super rooms. The smell was awful. It was raining for 3 days in the row. The first floor was completely flooded. My room was at the second floor and the ceiling was leaking. The stuff put many towels on the floor to drain the water. The buffet is great but brazilian steak house not so good.

The hotel has very super rooms. The smell was awful. It was raining for 3 days in the row. The first floor was completely flooded. My room was at the second floor and the ceiling was leaking. The stuff put many towels on the floor to drain the water. The buffet is great but brazilian steak house not so good.

6

Ann Liz

24 août 2025

·

A séjourné 2 nuits

The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.

The check-in was really fast, and the food was good. The service at the buffet was okay; you had to wait a lot to be served. The bed in the double room was too small. They have to specify what kind of bed they have in certain rooms. Finally, the Wi-Fi is really bad; it just works in the lobby. Great hotel; just need to improve.

8

Dolguis Amable

4 sept. 2025

·

A séjourné 1 nuit

En general mi estadía fue buena, el personal fue amable, la ubicación excelente y las áreas comunes estaban en buen estado. Sin embargo, considero que las habitaciones necesitan una renovación, ya que el aire acondicionado no funcionaba y, a pesar de reportarlo, no fue solucionado durante mi estancia. Fuera de eso, disfruté mi visita.

En general mi estadía fue buena, el personal fue amable, la ubicación excelente y las áreas comunes estaban en buen estado. Sin embargo, considero que las habitaciones necesitan una renovación, ya que el aire acondicionado no funcionaba y, a pesar de reportarlo, no fue solucionado durante mi estancia. Fuera de eso, disfruté mi visita.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est souvent salué comme chaleureux et attentionné dans les bars, les restaurants et le service de ménage, mais la cohérence est un problème. Plusieurs critiques mentionnent un enregistrement lent ou désorganisé, un soutien de la réception peu serviable ou des barrières linguistiques, ainsi que des ventes agressives ou des déceptions VIP.

Avis de voyageur à ce sujet

10

Mirian

23 juil. 2025

·

A séjourné 4 nuits

Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.

Hotel Staff is amazing! They go out of their way to provide excellent service to everyone. The pools are very clean and kid friendly; the beach is beautiful.

10

Elvin

8 juil. 2025

·

A séjourné 3 nuits

I love the hospitality of the staff and how well kept the resort is at all times, that’s why I always come back here..

I love the hospitality of the staff and how well kept the resort is at all times, that’s why I always come back here..

4

JOSE

31 oct. 2024

·

A séjourné 1 nuit

Im white skin and when the staff think that I was an American, they treat me very good but when I talk spanish, the treatment change. Staff have to treat persons good.

Im white skin and when the staff think that I was an American, they treat me very good but when I talk spanish, the treatment change. Staff have to treat persons good.

6

Mabel

2 févr. 2023

·

A séjourné 2 nuits

The resort is nice, the food is good and the beach is awesome. There were a lot of seaweeds on the beach and 2 people instead of picking it up were pushing it back into the ocean. The entertainment shows were horrible they only had 4 people and often used guests for their shows which were boring. This was my second time staying at this resort and went back because I liked it the first time but it has definitely gone down hill. The salespeople harassing guests selling memberships often stops you around breakfast. There were like 10 of them.

The resort is nice, the food is good and the beach is awesome. There were a lot of seaweeds on the beach and 2 people instead of picking it up were pushing it back into the ocean. The entertainment shows were horrible they only had 4 people and often used guests for their shows which were boring. This was my second time staying at this resort and went back because I liked it the first time but it has definitely gone down hill. The salespeople harassing guests selling memberships often stops you around breakfast. There were like 10 of them.

10

Yolairys

21 août 2025

·

A séjourné 3 nuits

Everything was beautiful i loved everything about the resort. The only thing that really bothered me was me & my ex boyfriend had a really bad fight and i was screaming for my life & nobody came to check in my room. I get it people mind there business but I could have died..

Everything was beautiful i loved everything about the resort. The only thing that really bothered me was me & my ex boyfriend had a really bad fight and i was screaming for my life & nobody came to check in my room. I get it people mind there business but I could have died..

2

Alyssa

9 oct. 2023

·

A séjourné 1 nuit

This was our 2nd time at this resort and i would not come back. After waiting until 3 to check in, we get to our room which was still dirty and not cleaned from the last guest. Because the resort has no elevators and you have to walk a long way everywhere, The bellboy went to the front desk to get us a new room. The 2nd room air conditioner did not work. The bellboy went to get us another room and inform the front desk again. There was not another room ready for us so we had to wait another hour for a room to be cleaned. We offered to pay and upgrade to a ocean front room and they advised us there was none available even though it showed there was online. The front desk staff were rude and not willing to help. If you are american they treat you differently than the locals. The rooms are nothing special and need an upgrade. The food was limited and very random at the buffet. We ended up leaving and going out to a restaurant for dinner. From the rooms, to the cleanliness, food and service every was subpar. The bellboys were the only people who were friendly and willing to help.

This was our 2nd time at this resort and i would not come back. After waiting until 3 to check in, we get to our room which was still dirty and not cleaned from the last guest. Because the resort has no elevators and you have to walk a long way everywhere, The bellboy went to the front desk to get us a new room. The 2nd room air conditioner did not work. The bellboy went to get us another room and inform the front desk again. There was not another room ready for us so we had to wait another hour for a room to be cleaned. We offered to pay and upgrade to a ocean front room and they advised us there was none available even though it showed there was online. The front desk staff were rude and not willing to help. If you are american they treat you differently than the locals. The rooms are nothing special and need an upgrade. The food was limited and very random at the buffet. We ended up leaving and going out to a restaurant for dinner. From the rooms, to the cleanliness, food and service every was subpar. The bellboys were the only people who were friendly and willing to help.

10

Ganesh

20 avr. 2025

·

A séjourné 7 nuits

I love the friendliness of the staff, the food choices, the general hospitality, and the very pleasing beauty and delightful atmosphere of the place. It feels very relaxing to be there. My family will be visiting again.

I love the friendliness of the staff, the food choices, the general hospitality, and the very pleasing beauty and delightful atmosphere of the place. It feels very relaxing to be there. My family will be visiting again.

4

Jean

21 août 2025

·

A séjourné 2 nuits

We have a terrible time proceeding with the payment with 3 hours of struggle and harassment from the personnel. They have us a link to process the payment and we procedes to do so. After we showed then the payment approval from the bank, they kept on saying they it was denied. So, they insísted to cancel the reservation and make a new one because my bank dinied the payment and it was not true. In other words they wanted to charge us more money. I sent some family local to make a payment in a local bank were they provided me with that information. In other Words, we felt hartases and we faced such a burden

We have a terrible time proceeding with the payment with 3 hours of struggle and harassment from the personnel. They have us a link to process the payment and we procedes to do so. After we showed then the payment approval from the bank, they kept on saying they it was denied. So, they insísted to cancel the reservation and make a new one because my bank dinied the payment and it was not true. In other words they wanted to charge us more money. I sent some family local to make a payment in a local bank were they provided me with that information. In other Words, we felt hartases and we faced such a burden

2

Domingo

6 juin 2023

·

The check-in process was a nightmare. The lines were hours long and the customer service when helped was subpar except for a few exceptions. The food was lackluster at best, the options were limited and there was no variety. The buffet at times functioned with only half the food and once the items were gone they wouldn’t be replaced or replenished. It was difficult to get restaurant reservations and the menus were embarrassing. I want to emphasize there was no real customer service unless they were trying to sell memberships to you. The waiters looked like they were annoyed to help you and even turned off the food before restaurant closing. This is not a tourist destination. The location itself is beautiful but it is filled with locals who damage the vacation feeling. It was very noisy and chaotic during most of the stay. It was impossible to relax by the pool by the influx of people, the hotel could barely hold. We also had a negative experience with the hotel rooms themselves, the beds were stiff and there was not even enough pillows. The bathrooms leaked after showering. The roof of one of the rooms was leaking and flooded the room, we informed the staff at 6am and even after repeatedly bringing the issue up, it was 5pm and the issue was not resolved. The housekeeping staff was friendly enough and helped change rooms after the waiting. Do not recommend this hotel at all, the cost doesn’t match the experience.

The check-in process was a nightmare. The lines were hours long and the customer service when helped was subpar except for a few exceptions. The food was lackluster at best, the options were limited and there was no variety. The buffet at times functioned with only half the food and once the items were gone they wouldn’t be replaced or replenished. It was difficult to get restaurant reservations and the menus were embarrassing. I want to emphasize there was no real customer service unless they were trying to sell memberships to you. The waiters looked like they were annoyed to help you and even turned off the food before restaurant closing. This is not a tourist destination. The location itself is beautiful but it is filled with locals who damage the vacation feeling. It was very noisy and chaotic during most of the stay. It was impossible to relax by the pool by the influx of people, the hotel could barely hold. We also had a negative experience with the hotel rooms themselves, the beds were stiff and there was not even enough pillows. The bathrooms leaked after showering. The roof of one of the rooms was leaking and flooded the room, we informed the staff at 6am and even after repeatedly bringing the issue up, it was 5pm and the issue was not resolved. The housekeeping staff was friendly enough and helped change rooms after the waiting. Do not recommend this hotel at all, the cost doesn’t match the experience.

2

JORGE

6 juin 2023

·

A séjourné 3 nuits

Someone once said “you will never have a second chance to amend a first bad impression” and my first impression was TERRIBLE. The check-in process was the worst I have experience in my life. I have stayed in at least 10 All Inclusive Resorts in the Puerto Plata area and many others outside Dominican Republic. We live in Florida. There were a couple of hundred guests checking in that were kept in line without moving an inch for about half an hour. (I should clarify the fact that you can not check-in early and just wait foe your room to be ready.) There were 2 clerks and 5 lines. It was taking 20 or more minutes to complete the check-in process. I got in line at 2:00 PM and got my room at around 5:00 PM. The explanation I got later that evening from the staff was that they had change the computer system and were not properly trained. This could have minimized the impact if they had chosen a Monday or Tuesday and not a Friday to do the switch over. For short, we were treated like cattle. When we finally got to our room we found out that we DID NOT get a King size bed like we had requested when booking the reservations. With the caos going on, who was going back to that circus. The next morning when attempting to make coffee I found out the room had the coffe maker, sugar, cream but no coffee. Later in the day I got coffe for my room but the location of the table with the coffe maker and set up had no place to plug it in.

Someone once said “you will never have a second chance to amend a first bad impression” and my first impression was TERRIBLE. The check-in process was the worst I have experience in my life. I have stayed in at least 10 All Inclusive Resorts in the Puerto Plata area and many others outside Dominican Republic. We live in Florida. There were a couple of hundred guests checking in that were kept in line without moving an inch for about half an hour. (I should clarify the fact that you can not check-in early and just wait foe your room to be ready.) There were 2 clerks and 5 lines. It was taking 20 or more minutes to complete the check-in process. I got in line at 2:00 PM and got my room at around 5:00 PM. The explanation I got later that evening from the staff was that they had change the computer system and were not properly trained. This could have minimized the impact if they had chosen a Monday or Tuesday and not a Friday to do the switch over. For short, we were treated like cattle. When we finally got to our room we found out that we DID NOT get a King size bed like we had requested when booking the reservations. With the caos going on, who was going back to that circus. The next morning when attempting to make coffee I found out the room had the coffe maker, sugar, cream but no coffee. Later in the day I got coffe for my room but the location of the table with the coffe maker and set up had no place to plug it in.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement en bord de mer est pratique pour le malecón, le téléphérique et les boutiques locales, avec une disposition sûre et piétonne et des vues panoramiques. Certains notent des débris ou des algues sur la plage et des vendeurs insistants, et d'autres ont trouvé la zone bondée par moments.

Avis de voyageur à ce sujet

10

Shi Yu

12 janv. 2025

·

A séjourné 7 nuits

Really nice, no one upselling to you unlike some other hotels. You can see the mountain. Really nice place to stay with nice staff.

Really nice, no one upselling to you unlike some other hotels. You can see the mountain. Really nice place to stay with nice staff.

10

MELVIN

16 mai 2025

·

A séjourné 2 nuits

Hay mucho vendedores en la playa, la verdad a mi me gusta caminar, pero es molesto q cada 5 minutos se acercan para ofrecer sus productos, entiendo q todos ganamos la vida, pero es molesto cuando uno les dice q no queremos comprar sus productos, ellos se molestan y empiezan a insultar al turista.

Hay mucho vendedores en la playa, la verdad a mi me gusta caminar, pero es molesto q cada 5 minutos se acercan para ofrecer sus productos, entiendo q todos ganamos la vida, pero es molesto cuando uno les dice q no queremos comprar sus productos, ellos se molestan y empiezan a insultar al turista.

10

Marc Ansel

5 mars 2024

·

This is very Close to my in Laws house and close to the Cable Car !!

This is very Close to my in Laws house and close to the Cable Car !!

8

Renard

19 juil. 2025

·

A séjourné 1 nuit

Too crowded because of the bar and casino

Too crowded because of the bar and casino

10

Mirian

13 août 2024

·

A séjourné 5 nuits

The property is very clean, and the staff is friendly and very accommodating. Beautiful Pool and Beach. They go out of their way to make you feel great. This is our go-to vacation resort in Puerto Plata. We loved the resort because it's very walkable, convenient and safe.

The property is very clean, and the staff is friendly and very accommodating. Beautiful Pool and Beach. They go out of their way to make you feel great. This is our go-to vacation resort in Puerto Plata. We loved the resort because it's very walkable, convenient and safe.

10

Katherine

16 mars 2025

·

A séjourné 3 nuits

I had a great time. Lots of food options, friendly staff and good amount of stores to shop. I really enjoyed the night scene, great vibes and casino is less than a 5 minute walk.

I had a great time. Lots of food options, friendly staff and good amount of stores to shop. I really enjoyed the night scene, great vibes and casino is less than a 5 minute walk.

8

Yoliyicdmar

9 mai 2025

·

A séjourné 3 nuits

To much plastic bottles and other types of debris around of the sand by the beach area.

To much plastic bottles and other types of debris around of the sand by the beach area.

10

Franciny

5 févr. 2024

·

A séjourné 7 nuits

Great location, very safe a lot of things to do around!

Great location, very safe a lot of things to do around!

10

Devon

27 juil. 2025

·

A séjourné 4 nuits

The Property is in the beach… and the food and stay was amazing. 10/10

The Property is in the beach… and the food and stay was amazing. 10/10

8

David

28 févr. 2023

·

A séjourné 7 nuits

Location is great, next to Puerto Plata. The property needs to be update it. The beach is good but there they are located between 2 small rivers that brings a lot of garbage. The staff keeps the beach clean.

Location is great, next to Puerto Plata. The property needs to be update it. The beach is good but there they are located between 2 small rivers that brings a lot of garbage. The staff keeps the beach clean.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur les repas sont largement négatifs : beaucoup ont trouvé les options du buffet et les boissons limitées, répétitives ou de mauvaise qualité, bien que certains aient apprécié le petit-déjeuner et le restaurant brésilien. La disponibilité des restaurants et les réservations peuvent être restrictives, avec seulement un établissement ouvert certains soirs.

Avis de voyageur à ce sujet

2

Christian

4 sept. 2024

·

A séjourné 4 nuits

Very little variety of food, there were always times when the food looked like it was heated up, really bad.

Very little variety of food, there were always times when the food looked like it was heated up, really bad.

8

Angel

10 août 2025

·

A séjourné 2 nuits

There weren't many choices at meals but what they had was pretty good.

There weren't many choices at meals but what they had was pretty good.

6

Jose

2 sept. 2024

·

A séjourné 1 nuit

Food is limited, room airconditioner poor,

Food is limited, room airconditioner poor,

8

Edward

17 juil. 2025

·

A séjourné 3 nuits

The best thing is the pool, drinks are awful in general even non alcoholic drinks.Buffet is eatable but not great, the food at the other restaurants are good and not reservation required.

The best thing is the pool, drinks are awful in general even non alcoholic drinks.Buffet is eatable but not great, the food at the other restaurants are good and not reservation required.

6

Pierre R

27 août 2025

·

A séjourné 4 nuits

The food was terrible

The food was terrible

6

Mackenzie Elizabeth

10 mars 2024

·

A séjourné 5 nuits

Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.

Ok, what lower cost. Service ok - difficult getting water at meals. Cost for in room safe (very unusual and crazy). Cost for 2 of the restaurants- should be included. Slightly disappointed.

4

Vera

21 août 2025

·

A séjourné 3 nuits

This place is not as advertised most bars are closed most restaurants are closed the drinks are the cheap brands you get at the store there is hardly any entertainment the food is horrible the only place that had good food was the Brazilian restaurant the work team drinks alcohol there was no life guard the pool was super clean I can say that! It was overall not what we expected! We even checked out earlier then out date

This place is not as advertised most bars are closed most restaurants are closed the drinks are the cheap brands you get at the store there is hardly any entertainment the food is horrible the only place that had good food was the Brazilian restaurant the work team drinks alcohol there was no life guard the pool was super clean I can say that! It was overall not what we expected! We even checked out earlier then out date

4

Johanny

8 juil. 2024

·

A séjourné 2 nuits

The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.

The buffet was way too limited. Also not enough available beverages all around the property, only one functional coffee machine. The WiFi was very weak and often non existent.

2

Ramona

18 août 2025

·

A séjourné 1 nuit

The food is very bad, there is no variety

The food is very bad, there is no variety

2

Felix

16 août 2025

·

A séjourné 2 nuits

La comida muy mala, el personal esta bien pero el hotel y las instalaciones, asi como la comida no le ayudan

La comida muy mala, el personal esta bien pero el hotel y las instalaciones, asi como la comida no le ayudan

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Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Rolando

18 oct. 2024

·

A séjourné 7 nuits

.

.

2

Manuel

9 mai 2024

·

A séjourné 2 nuits

Malo

Malo

8

JOSUE

22 avr. 2024

·

A séjourné 2 nuits

Bien

Bien

10

Maria Fernanda

8 avr. 2024

·

A séjourné 1 nuit

.

.

10

Maricela

2 avr. 2024

·

A séjourné 4 nuits

.

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Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

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