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Viva Wyndham V Heavens - All Inclusive

214 $US

/nuit

Moyenne pour octobre

Viva Wyndham V Heavens - All Inclusive - Image 1

Viva Wyndham V Heavens - All Inclusive - Chambre

Viva Wyndham V Heavens - All Inclusive - Chambre

Viva Wyndham V Heavens - All Inclusive - Vue de la chambre

Viva Wyndham V Heavens - All Inclusive - Piscine

Prix pour Viva Wyndham V Heavens - All Inclusive

Sélectionnez les dates pour voir les prix et les disponibilités

214 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Viva Wyndham V Heavens - All Inclusive, les prix par nuit s'élèvent en moyenne à 214 $US pendant le mois le moins cher (octobre) et à 310 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.

Prix moyen par nuit à Viva Wyndham V Heavens - All Inclusive selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	296 $US
février	299 $US
mars	310 $US
avril	290 $US
mai	251 $US
juin	252 $US
juillet	254 $US
août	258 $US
septembre	224 $US
octobre	214 $US
novembre	224 $US
décembre	256 $US

Le plus cher : mars (env. 310 $US)

Le moins cher : octobre (env. 214 $US)

À propos de cet établissement

Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notam...

Équipements

Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine extérieure, un court de tennis extérieur et un centre de fitness.

Services de l'établissement

Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une consigne à bagages. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

De délicieuses spécialités Cuisine internationale attendent les plus gourmands à V Kitchen, un restaurant en bord de piscine idéal pour un délicieux repas entre amis ou en famille. Vous trouverez également sur place un café pour reprendre quelques forces. Une petite soif vous prend ? Pas de panique, l'hébergement abrite un bar / salon, un bar à la plage et un bar en bord de piscine.

Chambres

Avec une décoration personnalisée, les 180 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une douche et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.

Emplacement

En choisissant Viva Heavens by Wyndham, A Trademark Resort à Puerto Plata (Playa Dorada), vous serez à 1 min en voiture de Parcours de golf Playa Dorada et à 6 min de Lorilar Ranch.

À proximité

Parcours de golf Playa Dorada(0.1 miles)
Playa Dorada(0.2 miles)
Mont Isabel de Torres(1.1 miles)
Fun City(2 miles)
Lorilar Ranch(2.6 miles)
Long Beach(2.7 miles)
Parc National Isabel De Torres(2.8 miles)
Plage Cosita Rica(3 miles)
Plage de Camacho(3.8 miles)
Agence consulaire américaine à Puerto Plata(4 miles)
Promenade Malecón de Puerto Plata(4 miles)
Musée de l'ambre du Chiapas(4.3 miles)
Parc de l'Indépendance(4.3 miles)
Musée d'art taïno(4.3 miles)
Cathédrale Saint-Philippe l'Apôtre(4.5 miles)
Aéroport international Gregorio Luperon (POP)(9.4 miles)
Aéroport international de Cibao (STI)(42.4 miles)

Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis

Emplacement

Playa Dorada, P.O. Box 576, Playa Dorada Beach & Golf Club, Puerto Plata, République dominicaine

Parcours de golf Playa Dorada (0.1 miles)

Playa Dorada (0.2 miles)

Mont Isabel de Torres (1.1 miles)

Fun City (2 miles)

Lorilar Ranch (2.6 miles)

Long Beach (2.7 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

All Together

Détails de la chambre

1 Très Grand Lit Double

et

3× Lits Simples

Couchages 4

522 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Nirvana 2 Queen Size Beds

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

414 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Amnesia 1 King Size Bed

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

522 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Chambre, 1 très grand lit (Nirvana)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

414 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Bliss 1 King Size Bed

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

221 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Amnesia 2 Queen Size Beds

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

522 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Nirvana 1 King Size Bed, Handicapped Accessible

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

414 ft²

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Viva Wyndham V Heavens - All Inclusive

7.6

Bien

Basé sur 1 001 avis vérifiés

Qui séjourne ici ?

Couples

72%

Familles

11%

Groupes

16%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les voyageurs décrivent Viva Wyndham V Heavens - All Inclusive comme un petit établissement généralement propre, avec un personnel très aimable, des animations correctes, une plage accessible par une courte marche, et une nourriture qui varie de bonne à répétitive selon l'endroit.

Équipements

Propreté

Chambres

Service

Emplacement

Accessible à pied

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les voyageurs décrivent Viva Wyndham V Heavens - All Inclusive comme un petit établissement généralement propre, avec un personnel très aimable, des animations correctes, une plage accessible par une courte marche, et une nourriture qui varie de bonne à répétitive selon l'endroit.

Les réservations au restaurant sont souvent difficiles à obtenir, certains signalant qu'un seul restaurant à la carte ouvre certains soirs. Les chambres sont spacieuses mais vieillottes, avec des problèmes récurrents d'humidité, de climatisation et d'entretien ; le Wi‑Fi peut être instable. Dans l'ensemble, attendez-vous à un séjour économique et plus calme, avec un service solide et des équipements modestes.

Équipements

Propreté

Chambres

Service

Emplacement

Accessible à pied

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Établissement compact avec une piscine principale et une courte marche jusqu'à la plage ; des spectacles nocturnes et des activités diurnes offrent des animations. La disponibilité des restaurants est limitée de nombreux soirs, il n'y a pas d'ascenseur et le stationnement peut être rare.

Avis de voyageur à ce sujet

6

Natasha

11 nov. 2024

·

A séjourné 4 nuits

It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..

It would have been way better if they had more bars, a swim up bar and more variety of food in the buffet and restaurants…..

8

Susan M

26 févr. 2024

·

A séjourné 9 nuits

I enjoyed the walk to the ocean, except for the part of it that smelled of stagnant water. I was very disappointed that the hot tub didn't work, and that even though it said Adults only, children were there. I was also woken up before dawn several mornings as workers went by my window moving their big carts that are very noisy. The problem could be solved by getting rubber wheels for the carts! I was surprised that the seaweed wasn't raked off the beach regularly. The amount of plastic waste in the seaweed shocked and saddened me. That is not the fault of the Resort. It is the tragic result of how little we value this planet, and the ocean spits it back on the shore.

I enjoyed the walk to the ocean, except for the part of it that smelled of stagnant water. I was very disappointed that the hot tub didn't work, and that even though it said Adults only, children were there. I was also woken up before dawn several mornings as workers went by my window moving their big carts that are very noisy. The problem could be solved by getting rubber wheels for the carts! I was surprised that the seaweed wasn't raked off the beach regularly. The amount of plastic waste in the seaweed shocked and saddened me. That is not the fault of the Resort. It is the tragic result of how little we value this planet, and the ocean spits it back on the shore.

8

Shantel

20 juin 2025

·

A séjourné 3 nuits

Positive: Beautiful resort & perfect beach. The service & staff were amazing. Lots of activities for the kids & the staff worked hard to make your stay an enjoyable one. They upgraded us to a VIP room which was very new & renovated. Negative: even though there were 4 a la carte restaurants, they only allowed us to use one out of our three nights. The reason was because it was low season. This was very disappointing as this is the main reason I booked this resort. The food lacked quality & variety.

Positive: Beautiful resort & perfect beach. The service & staff were amazing. Lots of activities for the kids & the staff worked hard to make your stay an enjoyable one. They upgraded us to a VIP room which was very new & renovated. Negative: even though there were 4 a la carte restaurants, they only allowed us to use one out of our three nights. The reason was because it was low season. This was very disappointing as this is the main reason I booked this resort. The food lacked quality & variety.

8

Michael

8 juil. 2025

·

A séjourné 5 nuits

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

10

Thania

27 mai 2024

·

A séjourné 7 nuits

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

6

Marisol

11 juil. 2025

·

A séjourné 1 nuit

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

6

salvador

20 juil. 2025

·

A séjourné 2 nuits

Its small and walkable. Between 11 am and 4pm its too hot around the large pool area.

Its small and walkable. Between 11 am and 4pm its too hot around the large pool area.

8

Mariya

20 mars 2024

·

A séjourné 7 nuits

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

8

Dorothy

19 févr. 2024

·

A séjourné 8 nuits

The size is just right if you enjoy a more personal stay. Stadd are very friendly and gelpful, the rooms are cleaned well daily. The only thing that i did not like is there is no elevators.

The size is just right if you enjoy a more personal stay. Stadd are very friendly and gelpful, the rooms are cleaned well daily. The only thing that i did not like is there is no elevators.

4

Hennessy

18 sept. 2024

·

A séjourné 4 nuits

Staff were very friendly! The resort itself false advertised many things that were not provided, starting off with a welcome cocktail and welcome gift in the room that was not included, 24-hr room service was not include, the Wi-Fi kept disconnecting, you'll need to log in every single time. There are no waiter service on the beach or pool as advertised. Pool towels were provided but not for the beach. Biggest disappointment was that they have about 5 restaurants and only ONE opens per night therefore there are never reservations available, especially for a party of 4 or more. We had no fine dining experience. and the buffet food was repetitive. only positive feedback was that they provided me with a crib for my baby no extra charge. (although you'll have to stack some towels and blankets since its a very slim pad) I would only recommend this resort for elderly couples who want to unwind by the pool/ beach. We ended up checking out 4 days early.

Staff were very friendly! The resort itself false advertised many things that were not provided, starting off with a welcome cocktail and welcome gift in the room that was not included, 24-hr room service was not include, the Wi-Fi kept disconnecting, you'll need to log in every single time. There are no waiter service on the beach or pool as advertised. Pool towels were provided but not for the beach. Biggest disappointment was that they have about 5 restaurants and only ONE opens per night therefore there are never reservations available, especially for a party of 4 or more. We had no fine dining experience. and the buffet food was repetitive. only positive feedback was that they provided me with a crib for my baby no extra charge. (although you'll have to stack some towels and blankets since its a very slim pad) I would only recommend this resort for elderly couples who want to unwind by the pool/ beach. We ended up checking out 4 days early.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les parties communes et de nombreuses chambres sont propres, mais les avis mentionnent également de la moisissure, des nuisibles (moustiques/cafards/fourmis) et de l'humidité ; le service de ménage peut oublier de remettre les serviettes et la piscine est parfois trouble.

Avis de voyageur à ce sujet

2

Raul

30 mai 2025

·

A séjourné 4 nuits

We found the bed sheets with some stains and hair in the shower and bathroom. House keeping department was needed to be contacted! The hallways to the room was filtered was filtration! In the breakfast buffet was one cook employee who wasn't customer service friendly!

We found the bed sheets with some stains and hair in the shower and bathroom. House keeping department was needed to be contacted! The hallways to the room was filtered was filtration! In the breakfast buffet was one cook employee who wasn't customer service friendly!

10

Frances Hurst

26 janv. 2023

·

A séjourné 9 nuits

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

6

MACKENZIE R

30 mars 2025

·

A séjourné 4 nuits

Room had mold all over and food was not great. We all.gor sick the kast day and coukdbt even get front drsk to bring us an extra bucketsir garbage bag.

Room had mold all over and food was not great. We all.gor sick the kast day and coukdbt even get front drsk to bring us an extra bucketsir garbage bag.

6

Rafael

21 juin 2025

·

A séjourné 5 nuits

We were disappointed to find that the à la carte restaurants were closed for the duration of our 5-day stay, with only one available option for one of the days. This was not communicated to us in advance, which significantly affected our overall experience. Additionally, the hot tub was out of service throughout our visit. More concerning were the instances of roaches—three found in our room and another near the buffet area. While we understand that humidity can contribute to this issue, it raises concerns about cleanliness and maintenance standards. On a positive note, the staff were consistently friendly and courteous, which we appreciated. However, the lack of transparency regarding amenities and the presence of pests made this stay fall short of our expectations. We were told more is offered on the weekend but we were there during the week.

We were disappointed to find that the à la carte restaurants were closed for the duration of our 5-day stay, with only one available option for one of the days. This was not communicated to us in advance, which significantly affected our overall experience. Additionally, the hot tub was out of service throughout our visit. More concerning were the instances of roaches—three found in our room and another near the buffet area. While we understand that humidity can contribute to this issue, it raises concerns about cleanliness and maintenance standards. On a positive note, the staff were consistently friendly and courteous, which we appreciated. However, the lack of transparency regarding amenities and the presence of pests made this stay fall short of our expectations. We were told more is offered on the weekend but we were there during the week.

4

Manuel

18 juin 2024

·

A séjourné 2 nuits

Definitivamente no es un hotel 3 estrellas, la amabilidad y la atención en el servicio es uno de los puntos más luminosos, pero tienen mucho que mejorar, especialmente en la limpieza. 2 vasos sucios el mismo día,1 en el bar de la playa y otro en el buffet, fue de total desagrado, una politica llamada TURISMO RESPONSABLE les permite dar la excusa para cambiar las sábanas cada 3 días o cuando se los piden pero la realidad esta en qué hay ropa de cama que no la cambian, una botella de agua por persona diariamente ( en mi caso) y una de soda por persona durante la estancia avisado en el check in es lo que verás en la nevera del minibar ( nevera que estaba averiada por cierto), no hay suficientes parqueos, solo 1 piscina es algo que no esperas en un 4 Estellas, aún así la atención del servicio y la amabilidad ayudan a la estancia por más corta o larga que sea, también la condición física dentro de la habitación y si climatización son puntos a favor, y por último el área de la playa que poseen ( playa dorada) les ayuda. Tienen mucho que mejorar

Definitivamente no es un hotel 3 estrellas, la amabilidad y la atención en el servicio es uno de los puntos más luminosos, pero tienen mucho que mejorar, especialmente en la limpieza. 2 vasos sucios el mismo día,1 en el bar de la playa y otro en el buffet, fue de total desagrado, una politica llamada TURISMO RESPONSABLE les permite dar la excusa para cambiar las sábanas cada 3 días o cuando se los piden pero la realidad esta en qué hay ropa de cama que no la cambian, una botella de agua por persona diariamente ( en mi caso) y una de soda por persona durante la estancia avisado en el check in es lo que verás en la nevera del minibar ( nevera que estaba averiada por cierto), no hay suficientes parqueos, solo 1 piscina es algo que no esperas en un 4 Estellas, aún así la atención del servicio y la amabilidad ayudan a la estancia por más corta o larga que sea, también la condición física dentro de la habitación y si climatización son puntos a favor, y por último el área de la playa que poseen ( playa dorada) les ayuda. Tienen mucho que mejorar

6

Yaliza

6 janv. 2025

·

A séjourné 3 nuits

Property was nice, staff was ok majority had an attitude. Rooms are super humid. I called it the wet room. Extremely cold and wet, even with AC off room was still cold. Housekeeping do not changed towels. We had to ask for clean towels. Restaurant were ok, except for the Italian one, mentioning that they did not have Parmesan cheese. I even caught the host grabbing the dessert with her hands no gloves, that is when I got up and walked away. Not much entertainment. It is a very chill resort. Not sure if i would revisit. And I got charged a fee for getting wristbands to have access to the buffet before 3pm check in time.

Property was nice, staff was ok majority had an attitude. Rooms are super humid. I called it the wet room. Extremely cold and wet, even with AC off room was still cold. Housekeeping do not changed towels. We had to ask for clean towels. Restaurant were ok, except for the Italian one, mentioning that they did not have Parmesan cheese. I even caught the host grabbing the dessert with her hands no gloves, that is when I got up and walked away. Not much entertainment. It is a very chill resort. Not sure if i would revisit. And I got charged a fee for getting wristbands to have access to the buffet before 3pm check in time.

10

Manuel

21 juin 2025

·

A séjourné 2 nuits

Everything is excellent, except for the presence of a mosquitoes infestation..

Everything is excellent, except for the presence of a mosquitoes infestation..

6

Yitzhak J

30 août 2025

·

A séjourné 7 nuits

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

2

Abigail

16 août 2025

·

A séjourné 6 nuits

day of arrival the pool was emptied to be cleaned and was closed the following day. Causing us to have a morning with no water and the entire trip had no warm water for showering, it was cold showers all week. There was ants and fleas in our room not on beds but in drawers and counters. The food was okay but the a la carte restaurants are closed on Tuesday and Thursday so you have to eat at the buffet those nights. The app has a schedule of events but it is not accurate. We purchased a couples package and didn’t receive half the things promised. We were supposed to have a variety of classes which were open to everyone and not private and we didnt even get to go to them all. We were promised a private dj class per a package we booked. We were told a time to meet the DJ. When that time came around it didnt exist, no one knew what we were talking about. The viva club team brought a great experience to the vacation with games and contests. However they could use more variety of games/contests but overall they made the trip worth our time and kept us busy despite all the hotel/expedia inconveniences. The hotel claims all the inconveniences are due to issues with Expedia and were hesitant to supply us with an email stating we did not receive the services paid for. Over all the only compensation we received was a bottle of champagne, despite a day with no pool, a day with no running water, days without warm water, restaurants closed half the time and our package being incorrect.

day of arrival the pool was emptied to be cleaned and was closed the following day. Causing us to have a morning with no water and the entire trip had no warm water for showering, it was cold showers all week. There was ants and fleas in our room not on beds but in drawers and counters. The food was okay but the a la carte restaurants are closed on Tuesday and Thursday so you have to eat at the buffet those nights. The app has a schedule of events but it is not accurate. We purchased a couples package and didn’t receive half the things promised. We were supposed to have a variety of classes which were open to everyone and not private and we didnt even get to go to them all. We were promised a private dj class per a package we booked. We were told a time to meet the DJ. When that time came around it didnt exist, no one knew what we were talking about. The viva club team brought a great experience to the vacation with games and contests. However they could use more variety of games/contests but overall they made the trip worth our time and kept us busy despite all the hotel/expedia inconveniences. The hotel claims all the inconveniences are due to issues with Expedia and were hesitant to supply us with an email stating we did not receive the services paid for. Over all the only compensation we received was a bottle of champagne, despite a day with no pool, a day with no running water, days without warm water, restaurants closed half the time and our package being incorrect.

10

Douglas John

31 janv. 2025

·

A séjourné 7 nuits

Expedia got us a great deal with this property, greatly appreciated. There were lots of mosquitoes in the evening due to the big pond next to the property, but maybe there isn’t much to do to remedy that? The Italian restaurant’s food wasn’t very good which required a reservation. However, the exception was that the pizzas were always very good, and didn’t require a reservation. The buffet restaurant was always very good, just that restaurant was worth the stay there! The room was very nice, and service was excellent with quick response to any complaints. When we arrived, the safe was broken with the combination function not working, along with a vent fan that was so loud and strong that it shook the floor. Both issues were resolved quickly, but the best solution would have been to have these things working correctly upon checking in to the room, yes? All in all, we enjoyed a lovely stay, and I would visit again.

Expedia got us a great deal with this property, greatly appreciated. There were lots of mosquitoes in the evening due to the big pond next to the property, but maybe there isn’t much to do to remedy that? The Italian restaurant’s food wasn’t very good which required a reservation. However, the exception was that the pizzas were always very good, and didn’t require a reservation. The buffet restaurant was always very good, just that restaurant was worth the stay there! The room was very nice, and service was excellent with quick response to any complaints. When we arrived, the safe was broken with the combination function not working, along with a vent fan that was so loud and strong that it shook the floor. Both issues were resolved quickly, but the best solution would have been to have these things working correctly upon checking in to the room, yes? All in all, we enjoyed a lovely stay, and I would visit again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et climatisées, mais beaucoup sont vieillottes et souffrent d'humidité, de pannes de climatisation, de fuites et d'autres problèmes d'entretien ; certains clients signalent également des lits durs et du bruit.

Avis de voyageur à ce sujet

6

arturo

8 déc. 2024

·

Old hotel The room had a lot humidity

Old hotel The room had a lot humidity

2

Alvin

23 août 2024

·

A séjourné 4 nuits

I'm very disappointed with my parent's room # 5108 it got completely flooded with water after a day of rain when we got back in the evening the room was completely flooded. The worst thing is that the hotel management knows about this issue and they ignored the problem and continues renting the room without fixing the problem. I'm not happy with the inconvenience the hotel caused my elderly parents

I'm very disappointed with my parent's room # 5108 it got completely flooded with water after a day of rain when we got back in the evening the room was completely flooded. The worst thing is that the hotel management knows about this issue and they ignored the problem and continues renting the room without fixing the problem. I'm not happy with the inconvenience the hotel caused my elderly parents

2

ronny

26 nov. 2024

·

A séjourné 2 nuits

Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration

Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration

6

Maximiliana

1 juin 2025

·

A séjourné 2 nuits

It is a small resort so what can you expect. Food was ok not much variety but ok. Staff was friendly. Rooms need to be updated. The best was the Dominican show I loved it.

It is a small resort so what can you expect. Food was ok not much variety but ok. Staff was friendly. Rooms need to be updated. The best was the Dominican show I loved it.

8

Lee

22 déc. 2024

·

A séjourné 7 nuits

We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.

We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.

6

Lizette

6 juil. 2025

·

A séjourné 3 nuits

It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room.

It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room.

6

Wayne

1 mars 2025

·

A séjourné 2 nuits

This stay was a mixed bag. Service was excellent. Food was uneven: a dinner in the Mexican restaurant was great, in the Italian one regrettable. Activities were limited, despite staff enthusiasm. And there seemed to be enough loungers almost all the time, a big plus. Great shower, too. But the big problem was terrible internet: cellular in-room wifi, and even lobby internet (though this latter was sometimes ok). And various room details need upgrading: lighting, bathroom hooks, drawers—not costly improvements (and we had a large room with sitting area)! The Playa Dorada area is very nice, and with only a few hotels. But we are unlikely to return.

This stay was a mixed bag. Service was excellent. Food was uneven: a dinner in the Mexican restaurant was great, in the Italian one regrettable. Activities were limited, despite staff enthusiasm. And there seemed to be enough loungers almost all the time, a big plus. Great shower, too. But the big problem was terrible internet: cellular in-room wifi, and even lobby internet (though this latter was sometimes ok). And various room details need upgrading: lighting, bathroom hooks, drawers—not costly improvements (and we had a large room with sitting area)! The Playa Dorada area is very nice, and with only a few hotels. But we are unlikely to return.

6

Higinio

29 août 2023

·

A séjourné 2 nuits

Rooms need the showers fixed, the water comea outn and floods the floor. Pool beds are beige instead of white (dirt)

Rooms need the showers fixed, the water comea outn and floods the floor. Pool beds are beige instead of white (dirt)

10

Jeanette

23 sept. 2025

·

A séjourné 5 nuits

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

6

Yitzhak J

30 août 2025

·

A séjourné 7 nuits

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter was dirty and needed replacement. The hvac system probably needed maintenence. The sliding door patio had failed wheels for sliding door open..you literally had to push hard.. Hopefully this was just an isolated event. Overall, we would come back, the benefits still outweighed the pesky inconveniences.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son accueil et son dévouement, en particulier l'équipe d'animation. Le service à la réception et l'enregistrement peuvent être lents ou peu utiles parfois, et l'aide pour les réservations au restaurant varie.

Avis de voyageur à ce sujet

10

Francisco

4 juin 2023

·

Bien de bien , El Rey Arturo aqui, me encanto todo y mas la amabilidad de todos, especial a Luis Cepeda Chihuahua El Rey de la animation, Luna de FrontDesk , Samuel, Mateo de security.. Nice Todo, regresamos con Dios...

Bien de bien , El Rey Arturo aqui, me encanto todo y mas la amabilidad de todos, especial a Luis Cepeda Chihuahua El Rey de la animation, Luna de FrontDesk , Samuel, Mateo de security.. Nice Todo, regresamos con Dios...

2

Raj

1 janv. 2025

·

A séjourné 6 nuits

Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.

Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.

2

PERCY

29 juil. 2023

·

A séjourné 5 nuits

The first day to check. In we arrive a 2:30 pm the was like 20 people and the counter looking for rooms me and my wife wait 1hour and 45 minutes to check in and we get to room is no power the hotel was no power from 2:30 to 6:30 pm when’d the power coming back July 23 I am very disappointed about this resort and I going to ask for credit !!!!

The first day to check. In we arrive a 2:30 pm the was like 20 people and the counter looking for rooms me and my wife wait 1hour and 45 minutes to check in and we get to room is no power the hotel was no power from 2:30 to 6:30 pm when’d the power coming back July 23 I am very disappointed about this resort and I going to ask for credit !!!!

8

Sylvette

30 juil. 2024

·

A séjourné 3 nuits

Staff at front desk can use some improvement. there was an unnecessary delay to add us in order to make restaurant reservations. We were only able to make one reservation out of the four restaurants. Front staff also talked over me mid-conversation in order to speak to other staff members multiple times, rude.

Staff at front desk can use some improvement. there was an unnecessary delay to add us in order to make restaurant reservations. We were only able to make one reservation out of the four restaurants. Front staff also talked over me mid-conversation in order to speak to other staff members multiple times, rude.

10

Jeanette

23 sept. 2025

·

A séjourné 5 nuits

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

2

Jose

30 nov. 2025

·

A séjourné 2 nuits

Took an hour and a half to check in, the staff checked us in at 4:30 pm. Then the room we reserved and paid for which was a king size suite they did not have available.

Took an hour and a half to check in, the staff checked us in at 4:30 pm. Then the room we reserved and paid for which was a king size suite they did not have available.

4

Eric David

23 mai 2025

·

A séjourné 6 nuits

We recently stayed at Viva Heavens by Wyndham with our family and, while the facility itself was well-maintained and the beach beautiful, there were serious issues that would prevent us from ever returning. Most of the staff, including bar and concierge services, were friendly and professional. However, the front desk was a major exception—consistently uncooperative, inflexible, and in one disturbing instance, refused to return my daughter’s passport, creating a situation that felt inappropriate and alarming. As a parent, this was deeply unsettling, especially in a foreign country. I escalated the incident to upper management, who handled the report professionally, but the experience has stayed with us. If you're traveling with children or are a woman traveling alone, I would strongly caution against staying here. The food was another major disappointment—bland at best, and in some cases, caused illness among members of our group. In over 20 years of travel, this was easily the worst food experience we've had on vacation. Given the health issues and lack of quality or variety, the dining alone is enough reason to look elsewhere. In summary: Safety concerns at the front desk, poor food quality, and illness from food/drink made this a regrettable stay. Spend a little more and go to a resort with higher standards.

We recently stayed at Viva Heavens by Wyndham with our family and, while the facility itself was well-maintained and the beach beautiful, there were serious issues that would prevent us from ever returning. Most of the staff, including bar and concierge services, were friendly and professional. However, the front desk was a major exception—consistently uncooperative, inflexible, and in one disturbing instance, refused to return my daughter’s passport, creating a situation that felt inappropriate and alarming. As a parent, this was deeply unsettling, especially in a foreign country. I escalated the incident to upper management, who handled the report professionally, but the experience has stayed with us. If you're traveling with children or are a woman traveling alone, I would strongly caution against staying here. The food was another major disappointment—bland at best, and in some cases, caused illness among members of our group. In over 20 years of travel, this was easily the worst food experience we've had on vacation. Given the health issues and lack of quality or variety, the dining alone is enough reason to look elsewhere. In summary: Safety concerns at the front desk, poor food quality, and illness from food/drink made this a regrettable stay. Spend a little more and go to a resort with higher standards.

8

Mariya

20 mars 2024

·

A séjourné 7 nuits

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

10

Jeanette

1 févr. 2025

·

A séjourné 2 nuits

This hotel was very clean and the service was excellent

This hotel was very clean and the service was excellent

10

Myla

2 août 2023

·

A séjourné 7 nuits

Overall the stay at Viva Heavens was very good. Rooms were very spacious and clean. Service was very good. The entertainment staff was excellent. I only wish that the staff speaks more English.

Overall the stay at Viva Heavens was very good. Rooms were very spacious and clean. Service was very good. The entertainment staff was excellent. I only wish that the staff speaks more English.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé à Playa Dorada, avec accès à la plage par une courte marche et une proximité pratique de l'aéroport. Certains clients trouvent la marche longue et notent la présence de vendeurs sur la plage publique.

Avis de voyageur à ce sujet

8

Malisa

9 mars 2024

·

A séjourné 4 nuits

The resort was well maintained. Even though the resort is not directly on the beach, I loved the walk to get there. I would have liked it if water bottles would be replenished in the mini bar daily. The entertainment staff was great, people were friendly and it was easy to get something to eat or a bar drink.

The resort was well maintained. Even though the resort is not directly on the beach, I loved the walk to get there. I would have liked it if water bottles would be replenished in the mini bar daily. The entertainment staff was great, people were friendly and it was easy to get something to eat or a bar drink.

10

Frances Hurst

26 janv. 2023

·

A séjourné 9 nuits

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

The beach was very nice. The staff was helpful and friendly. The rooms were very clean.

8

Michael

8 juil. 2025

·

A séjourné 5 nuits

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.

10

Thania

27 mai 2024

·

A séjourné 7 nuits

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

What i really live about was the people, omg they are so professional, si nice.They are always checking on you,in case you need help with anything. Great team. I love the receptionist so nice and professional. They make you feel better and more comfortable. From the beginning when you arrived to the resorts, the personal outing was so nic3 and helpful..We had a great time as a family in this resort . We are coming back, great team!!Thanks

6

Marisol

11 juil. 2025

·

A séjourné 1 nuit

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.

8

Adam

2 août 2024

·

A séjourné 7 nuits

Nice pool, minutes to beach, good local food.

Nice pool, minutes to beach, good local food.

8

Mariya

20 mars 2024

·

A séjourné 7 nuits

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

Check in and check out were somewhat slow and wasn't clear why it took so long to process. But i partly attribute that to the fast fast fast culture of the US/NY that i am used to. Some places are just not in much of a hurry. Overall really enjoyed our stay here! Buffet food was great and there was always a large variety to choose from. The restaurants were ok. Really only like Puebla and Blend. Did not try Sofrita. Pool was clean. Beach was pretty seaweedy but if you walk further from the hotel there are cleaner areas. Somewhat easy to get seats on the beach, less so in the pool area. People would put their towels to reserve chairs for the entire day even if they were not currently at the pool which is frustrating. Entertainment staff were friendly and encouraging. Pretty much only complaint is that it felt like everyone was looking for a tip or for me to buy the souvenirs or activities they were peddling. I wanted to relax at the beach, not keep denying pedicures and to buy a hat. If the hotel could limit this or hage these services available to people who want to request them that would be great.

8

Adam

3 mars 2024

·

A séjourné 6 nuits

15-20 min from airport. Clean and comfortable. Safe, hair dryer, coffee maker, frig, A.C., hot water worked well. Wi-Fi spotty. Beds/loungers with umbrellas at pool. Towels readily available. Beach, 4-5 min walk. Chairs available any time. Catamaran/kayak/paddle board included. Bring insulated cup for drinks to limit visits to the bar. \ (4) restaurants open every other day. Use Viva App to reserve. Service at restaurants was good. Men not required to wear long pants/slacks for entry, shorts allowed. Service at the buffet was not good. Food however was excellent and varied daily. Coffee shop located left of the buffet that offers pastries and made to order coffee. Nightly shows by the pool. Club, billiards room, and stage area on the 2nd floor. Small gym with free weights and (2) treadmills. Resort provided a great vacation for the price paid.

15-20 min from airport. Clean and comfortable. Safe, hair dryer, coffee maker, frig, A.C., hot water worked well. Wi-Fi spotty. Beds/loungers with umbrellas at pool. Towels readily available. Beach, 4-5 min walk. Chairs available any time. Catamaran/kayak/paddle board included. Bring insulated cup for drinks to limit visits to the bar. \ (4) restaurants open every other day. Use Viva App to reserve. Service at restaurants was good. Men not required to wear long pants/slacks for entry, shorts allowed. Service at the buffet was not good. Food however was excellent and varied daily. Coffee shop located left of the buffet that offers pastries and made to order coffee. Nightly shows by the pool. Club, billiards room, and stage area on the 2nd floor. Small gym with free weights and (2) treadmills. Resort provided a great vacation for the price paid.

10

Jennifer

5 oct. 2024

·

A séjourné 7 nuits

Great food, beautiful beach. We were there in the off season so some restaurants and excursions were unavailable however there was not many people at the resort, which suited us fine. The chocolate croissants were delightful!!

Great food, beautiful beach. We were there in the off season so some restaurants and excursions were unavailable however there was not many people at the resort, which suited us fine. The chocolate croissants were delightful!!

10

Benjamin

7 mars 2025

·

A séjourné 6 nuits

We had a wonderful stay at Viva Heavens. Our room was spacious and had balcony. Food and drinks were decent. The main dining buffet does open late (6:30) so if you like to eat early this isn’t ideal. The beach area was clean and had plenty of loungers and had the option of being in the shade or in the sun. Only down side was a couple of nights we were awoken by people yelling and partying at 2:00 in the morning and the staff didn’t seem to take notice or care. We also noticed some guests would place their t-shirts/ towels around the pool area to claim a spot then go to the beach or the dining area so that no else could sit there. This limited the seating around the pool. Overall great stay and good value for the money.

We had a wonderful stay at Viva Heavens. Our room was spacious and had balcony. Food and drinks were decent. The main dining buffet does open late (6:30) so if you like to eat early this isn’t ideal. The beach area was clean and had plenty of loungers and had the option of being in the shade or in the sun. Only down side was a couple of nights we were awoken by people yelling and partying at 2:00 in the morning and the staff didn’t seem to take notice or care. We also noticed some guests would place their t-shirts/ towels around the pool area to claim a spot then go to the beach or the dining area so that no else could sit there. This limited the seating around the pool. Overall great stay and good value for the money.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur la nourriture sont mitigés : plusieurs clients ont apprécié le buffet et certains restaurants, mais beaucoup signalent un choix limité, des plats fades ou répétitifs et des difficultés à réserver dans les restaurants à la carte ; les boissons sont basiques et les options haut de gamme sont restreintes.

Avis de voyageur à ce sujet

2

Raquel

1 déc. 2025

·

A séjourné 2 nuits

La comida no es buena no hubo variedad

La comida no es buena no hubo variedad

8

Jose Carmelo

18 avr. 2025

·

A séjourné 4 nuits

The a la carte option was not good. Only experience 2 restaurants due to others not available.

The a la carte option was not good. Only experience 2 restaurants due to others not available.

8

Nancy

13 août 2025

·

A séjourné 2 nuits

El hotel es bueno solo la Variedad de la comida, no es muy buena

El hotel es bueno solo la Variedad de la comida, no es muy buena

4

Agueda

17 sept. 2025

·

A séjourné 5 nuits

the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.

the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.

6

carolina

23 août 2025

·

A séjourné 5 nuits

“It was an okay place, but the food was bland and needed more variety. The liquor was basic and tasted watered down. Entertainment could be improved, the bed was hard, and the beach was quite a far walk. Overall, I wouldn’t recommend it.”

“It was an okay place, but the food was bland and needed more variety. The liquor was basic and tasted watered down. Entertainment could be improved, the bed was hard, and the beach was quite a far walk. Overall, I wouldn’t recommend it.”

10

Jeanette

23 sept. 2025

·

A séjourné 5 nuits

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

8

Marino

24 août 2025

·

A séjourné 3 nuits

One of my disappointment was the lack of quality alcohol.

One of my disappointment was the lack of quality alcohol.

10

Rossanna

29 déc. 2024

·

A séjourné 2 nuits

Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.

Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.

10

Mercedes

19 avr. 2025

·

A séjourné 4 nuits

Viva Heavens has been the best hotel I have stayed in. This was my 2nd year visiting in a row. I LOVE EVERYTHING about Viva Heavens. Such friendly staff who go out of their way to make you happy. The food is delicious, especially the Buffet restaurant. Every night is a different menu and the 4 restaurants are truly fine dining. The hotel and rooms are very clean. And above all i felt exteemely safe at all times.

Viva Heavens has been the best hotel I have stayed in. This was my 2nd year visiting in a row. I LOVE EVERYTHING about Viva Heavens. Such friendly staff who go out of their way to make you happy. The food is delicious, especially the Buffet restaurant. Every night is a different menu and the 4 restaurants are truly fine dining. The hotel and rooms are very clean. And above all i felt exteemely safe at all times.

10

Krishna Teja Reddy

25 mars 2025

·

A séjourné 3 nuits

Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.

Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Felipe

28 déc. 2025

·

A séjourné 6 nuits

Personnel très agréable et respectueux

Personnel très agréable et respectueux

6

Joy

6 sept. 2025

·

A séjourné 2 nuits

L’hôtel est assez petit mais très convivial c’est le bon point. Niveau repas c’est pas le top mais on y trouve quand même toujours quelque chose à manger Et les chambres sont assez vieillottes Par contre c’est un des hôtels les plus sympas de la zone mais la région a vraiment besoin

L’hôtel est assez petit mais très convivial c’est le bon point. Niveau repas c’est pas le top mais on y trouve quand même toujours quelque chose à manger Et les chambres sont assez vieillottes Par contre c’est un des hôtels les plus sympas de la zone mais la région a vraiment besoin

8

Grace

21 mai 2024

·

A séjourné 4 nuits

.

.

10

Andre

29 mars 2024

·

A séjourné 14 nuits

Plage un peut loin tres festif beaucoup d animations manger très bien ne pas prendre le time sharing ca vaut pas la peine

Plage un peut loin tres festif beaucoup d animations manger très bien ne pas prendre le time sharing ca vaut pas la peine

10

Francois

10 mars 2022

·

A séjourné 4 nuits

Mon type de chambre réservé n'était pas dispo lors de mon arrivée. Nous avons du changer de chambre le lendemain.

Mon type de chambre réservé n'était pas dispo lors de mon arrivée. Nous avons du changer de chambre le lendemain.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

octobre 2026

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Si vous avez réservé dans cet hébergement, vous avez également accès aux installations du complexe touristique voisin, Viva Tangerine By Wyndham.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Count on Us (Wyndham).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Piscine accessible de 06 h 00 à 19 h 00.
Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
Seules les personnes enregistrées peuvent accéder aux chambres.
Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.