Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM for a fee of approximately GBP 14.95 per person.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features may include accessible rooms and bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is located in Cwmbran (Llantarnam), within a 5-minute drive of Llantarnam Grange Arts Centre and Bowlplex Cwmbran. It is approximately 16.1 miles from Brecon Beacons National Park and 16.6 miles from Cardiff Bay.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool, a hot tub, and an outdoor heated pool. The pool is available for guests to enjoy.

What are the policies for guests staying with children?

Children 12 years old or younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the hotel directly for any specific requests regarding additional bedding.

Parkway Hotel & Spa in Llantarnam

Average nightly price at Parkway Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	$95
February	$111
March	$126
April	$116
May	$123
June	$130
July	$129
August	$120
September	$137
October	$115
November	$107
December	$98

What guests think

Parkway Hotel & Spa draws frequent praise for friendly, attentive staff, comfortable rooms, and popular leisure facilities like the pool, sauna, steam room and jacuzzi, while repeated critiques note dated areas and very warm rooms without effective cooling.

Cleanliness is generally good, though some guests reported dusty or dirty bathrooms, worn linens, and messy bar or restaurant areas. The spa and pool are a highlight but can be crowded with local users, and occasional issues arise such as an unavailable jacuzzi, cold water, small towels or slippy floors. Overall, expect friendly service and strong leisure amenities alongside some dated, busy spaces and heat control issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and pool facilities are a highlight and widely praised as relaxing and well kept, with sauna, steam room and jacuzzi noted. Downsides include crowding (including local users), occasional issues like an unavailable jacuzzi or cold water, a basic dated gym, small towels and slippy floors.

Related guest reviews

6

Peter

Oct 26, 2025

·

Stayed 1 night

Rooms were clean and staff as helpful as they can be hotel is dated and as there isn’t much competition locally the have the monopoly Also the Hotel is used by locals for the pool etc , and for the coffee shop

10

Kathryn

Sep 3, 2025

·

Stayed 1 night

Lovely hotel, nuce to be able to use Pool and spa. Staff very friendly and beds exceptionally comfortable

10

Kathy

Aug 14, 2025

·

Stayed 2 nights

We could not fault our short but immensely enjoyable stay! The Parkway ticked all our boxes - from the excellent and discreet level of service in all areas to the dining menu and options. The spa was particularly good as we've often found that such amenities offered in a hotel package are lacking or incur addiotonal costs: not so here - decent pool, steam and sauna plus a welll stocked gym

6

Thomas

Jul 9, 2025

·

Stayed 1 night

Hotel restaurant closes Monday to Wednesday inclusive. No air conditioning. Features a “gym” which is actually a small outdated exercise room. Lounge bar menu restricted and quality on the night questionable.

8

sukriye

Mar 9, 2025

·

Stayed 1 night

We were generally pleased with our accommodation. It is surprising that the sauna and steam room are one and small compared to their capacity. The staff are very friendly and do their jobs well. The cafe by the indoor pool was not very active. It was noteworthy that they only gave water as a complimentary treat. The towel sizes were quite small. Still, it is an ideal place to relax.Thanks.

10

Lee

Nov 6, 2025

·

Stayed 3 nights

The food was great quality. The spa was just what we ordered

10

John

Sep 4, 2025

·

Stayed 2 nights

Excellent boutique hotel with very good spa facilities. Looking forward to further stays in the future

10

A

Jul 30, 2025

·

Stayed 1 night

We had a wonderful stay at the Parkway Hotel & Spa in Cwmbran. From start to finish, everything exceeded our expectations. The facilities were fantastic, we especially loved the steam room, sauna, and jacuzzi, which were all spotless and incredibly relaxing. It's clear the hotel takes great pride in maintaining a clean and welcoming environment. The staff were friendly, attentive, and always happy to help, which made our visit feel even more special. Our room was very comfortable, and the bed deserves a special mention – it was one of the most comfortable we've ever slept in, perfect for a restful night's sleep. The food options were also excellent. Breakfast had a wide selection, from cooked items to fresh fruit and pastries, all beautifully presented. We also tried the evening meals and were impressed by the quality, flavour, and service. Whether you're after a full meal or something lighter, the restaurant has something for everyone. Overall, we highly recommend the Parkway Hotel & Spa for a relaxing and enjoyable getaway. We'll definitely be returning!

10

Debra

Aug 10, 2025

·

Stayed 1 night

A lovely relaxing time spent here. We enjoyed the spa facilities, the breakfast was brilliant and Ravellos restaurant we couldn't fault and look forward to our next visit

4

CSABA

Jul 20, 2025

·

Stayed 2 nights

Some negative experience. We spent two days in their garden terraced, king sized bed room. - room was very hot and bit dirty, specially shower. - although I asked 3 times for cleaning the room, they didn't clean it till my wife asked too. Some comments been made and my wife got very sad how she been spoken to. Finally I lady came to do some quick cleaning thankfully and got us shampoo and coffee too. - the breakfast plentiful, but nothing special. But finally some helpful, smiley staff. - receptionist wasn't very helpful when we arrived, checked in. - swimming pool is nice, but overcrowded. No chance to get treatment in spa.Overcrowded maybe doesn't do justice, So many people just standing and chatting in the pool. No chance to swim. And children are jumping in the water, where it clearly says no jumping. some quieter period evening time when you can swim. - the bar is overpriced, specially the alcohol. But least some of the staff are smiling. - one of the worst experience is the checkout. firstable early/10.00/, if you have breakfast you have to rush to check out. Secondly again about receptionist - she's not smiling and no questions about how was our experience. - the whole place is very busy all the time. People come to swim from morning till evening. - they changed the lock on our door and no one bother to tell us. positive comments: - we had our privacy in our room, far from noises and crowds. - we had a weak fridge and we could sit outside. Not worth the paid price.

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Cleanliness

Many guests describe the hotel and rooms as clean or spotless. However, several reported lapses such as dusty or dirty bathrooms, worn linens, lipstick on cups, and sticky or messy bar/restaurant areas.

Related guest reviews

6

Keri

Nov 23, 2025

·

Stayed 1 night

Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good

10

Jamie

Dec 18, 2025

·

Stayed 1 night

Room was clean and comfortable

2

Belinda

Aug 25, 2025

·

Stayed 1 night

This was a terrible stay and we wouldnt go back again. The room was filthy, dust covered all frames, the plug socket was hanging off by the bed dangerously, the floor had two sweets wrappers on it and hadnt been hoovered at all. At dinner we ordered a beef burger and chicken burger which came to £33. They were grim, the beef burger was grey and the chicken was a dry tasteless and something you wouldnt feed to a dog. I got vinegar but in both bottles appeared to be dead bugs. See pic. The shower had no power and the shampoo dispenser was hanging off. Drains smelt awful and it stank like poop in there. The cream cakes from the day before were still in the cabinet in the morning. Breakfast was equally disgusting, and everything was dirty, which resulted in just eating a yoghurt. Lastly the bed was so uncomfortable and because nothing was clean we slept on top. Would never go back. Avoid.

8

Julia

Aug 15, 2024

·

Stayed 2 nights

Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area

6

Kevin

Aug 30, 2025

·

Stayed 2 nights

It was a lovely hotel abit dated , room was dusty in places but overall enjoy our stay. Breakfast was not but ok but over priced.

8

Alan

Oct 16, 2025

·

Stayed 1 night

Clean room. Friendly staff.

10

Anthony

Sep 11, 2023

·

Stayed 2 nights

A short trip over a very hot weekend in September when I could explore the grounds and enjoy the Sun. In addition the lunch and evening bar food menu is very good as is the selection of beers and ales. Disappointing that the draft cocktails were off-line and had been so for sometime and yet the pump was still illuminated inviting guests to take part.. the room and public areas are very clean and tidy and the friendliness as was the attentiveness of the staff. Excellent. The only minor drawback was the bar area around the pumps and soda dispenser had visible signs of sticky residue which of course invites fruit flies and houseflies and it’s a very easy fix, the only thing that detracted from otherwise excellent stay is the selection of non-cooked items of breakfast which seemed quite poor. Quite oddly. The fact that the entire hotel area is not covered by Über so only a regular taxi service is available . All in all a thoroughly enjoyable stay

10

Alex

Nov 16, 2025

·

Stayed 1 night

The Staff were very freindly and welcoming and the room was very clean.

6

Natalie

Nov 9, 2025

·

Stayed 1 night

The room was tired and needed updating, there was a strong urine smell in the bathroom which made using the whole room unpleasant

8

Jonathan

Aug 19, 2025

·

Stayed 2 nights

The hotel was clean and service excellent. Towels and linen were however looking a little tired.

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Rooms

Rooms are generally comfortable and often spacious, with useful amenities, but several reviews note dated decor and very warm temperatures with limited or ineffective cooling. Some also mention soft mattresses or poor pillows, minor faults (e.g., TV or lights), and occasional corridor noise.

Related guest reviews

6

Laurence

Dec 8, 2025

·

Stayed 1 night

Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.

6

Keri

Nov 23, 2025

·

Stayed 1 night

Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good

8

Kerry

Mar 11, 2025

·

Stayed 3 nights

Lovely hotel overall. Room was comfortable and pool was nice. Bar area was great with lots of seats and food was very good - we ate in the restaurant on one night and the bar on another. The only let down was some guy of the bar/restaurant staff. It was obvious that some weren’t wanting to work and were lazy - who brings out a meal with condiments on the side of the plate next to the food!!! Just because she ‘couldn’t carry it’! That’s unhygienic and lazy - take 3 trips if you need to but that is grim. Why the staff in that area felt they should finish every sentence with ‘guys’ was baffling and rather annoying. Bit more professionalism would have made this a 5 star review but it was still pleasant.

8

Michael

Jun 5, 2025

·

Stayed 2 nights

Nice garden view room with seats outside and fire pit. Hotel is sometimes busy with special events. Had to wait until exactly 3pm for checkin. Room was missing robes, and coffee machine did not work. Bar staff were very nice. Reception staff a little indifferant.

10

Angela

Aug 15, 2025

·

Stayed 1 night

The room was well equipped including 2 chairs and a small table. There was a fan, iron and a room safe which is rare in the uk. The hotel was great value for money. The pool looked very enticing but we didn’t have time to use it due to outside commitments. I would definitely recommend this hotel

8

Alison

Apr 28, 2025

·

Stayed 2 nights

Rooms far too hot - and there is no means to change the setting - nor did the window open more than a crack .. Bar menu OK, but not accurate as to what was actually served, and to not to be able to swop out chips/new potatoes etc seems a little weird!

10

Lee

Jun 26, 2023

·

Stayed 1 night

Lovely hotel, great location. Comfy rooms. A little stuffy but a fan was provided ajd it was one of the hottedt days of the year so cant complain.

6

Mark

Jun 9, 2025

·

Stayed 1 night

Nice hotel but could do with modernising

6

Nicole

Mar 17, 2025

·

Stayed 1 night

The whole place feels very dated. Our room was spacious and comfortable, no complaints. Breakfast was ok, the filter coffee was terrible, the poached eggs were so vinegary, I couldn't finish mine. The spa is ok, again very dated. Overall it was an ok stay but for £220/night I think there are better options.

10

Brian

Jun 8, 2023

·

Stayed 1 night

Booked for two rooms for one night only following the Coldplay concert in Cardiff. Unfortunately wasn’t allowed to check in early but expected as it was only 12:30, offered to store our luggage which was a nice touch. Rooms were nice although both had issues with the TV, either remote not working or no signal to receive Freeview. Aircon didn’t work but a fan was provided. Beds were comfortable and shower was decent. Breakfast was really nice and plenty on offer. Biggest downside was having to checkout at 10am, think midday would be more suitable particularly so you can enjoy the Spa facilities. Nice place and good location.

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Service

Service is frequently praised as friendly, welcoming and helpful across reception and housekeeping. A minority cite slow or indifferent bar/restaurant service, refusals for late checkout or printed invoices, and inconsistent professionalism.

Related guest reviews

6

Gareth

Aug 23, 2023

·

Stayed 1 night

Staying at the hotel was nice from a property condition and cleanliness, the hotel was very empty the night we stayed as the hotel policy was for breakfast to be finished by 9.30am and checkout by 10am we asked twice for an extra hour and were granted a 30min extension at 9.45am based on the emptiness of the hotel and even if it was filled the next day there would be little amount of rooms to flip for the next day an extension to the 11.00 that we asked for would have been a great gesture and helped the customer experience. As it stands we left thinking would we come back here as its not thinking about its customers.

6

Stephen

Apr 11, 2024

·

Stayed 1 night

I asked for a 30min extension on my depature time. You would think i was asking for gold. They need to move with times regarding service. You get better service at A Premier Inn

10

Nichola

Dec 21, 2025

·

Stayed 1 night

As usual fabulous staff fabulous service always a joy to come back

10

Sophie

Nov 7, 2025

·

Stayed 1 night

Brilliant Hotel on the staff were amazing!! Has somebody works in the hospitality and catering staff couldn’t fault them. Nothing was too much trouble friendly and welcoming.

10

Jonathan

Dec 2, 2025

·

Stayed 2 nights

Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.

10

Paul

Nov 4, 2025

·

Stayed 1 night

Easy check in , can do this on line prior to arrival with car reg details etc saves time.Custoner service excellent and all amenities were explained along with times for breakfast etc excellent

8

Lyndsey

Aug 10, 2025

·

Stayed 1 night

Nice hotel, good food with spa facilities. Can't complain for the price. Hotel in a quiet area with well kept outside areas. Only downside would be the bar staff. Quite rude and not very friendly.

10

Ciaran

Sep 17, 2025

·

Stayed 2 nights

I found the staff to be very friendly, helpful and professional. This was my second stay at hotel and is my hotel of choice now when I'm in the area for business.

10

Ceri

Mar 11, 2024

·

Stayed 1 night

Hotel was lovely pool was great staff wasn’t the best not really welcoming didn’t explain how to get to rooms and when leaving didn’t ask if we enjoyed was really nice but staff welcome needs to improve booked restaurant starters was best ever but carvery was the worse we ever had the meats was so dry and the staff serving veg on a table spoon was embarrassing we needed to ask for more I did also get overcharged by bar every time we went for drinks the price would go up when I question it i did get refund but they made me feel that I was in wrong and in morning the girl behind bar didn’t even look at me hotel fab room spotless spa stunning staff left the hotel down apart from blonde women in reception she give us more information in 10 minutes that all the staff give us in 24 hours

4

David

Nov 16, 2024

·

Stayed 1 night

Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.

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Location

Set in quiet, well-kept grounds with convenient access to Cardiff and the M4; parking is generally easy, though it can fill at busy times. Some accessibility challenges are noted, including a lack of lift and limited dropped curbs.

Related guest reviews

10

Vincent

Aug 15, 2025

·

Stayed 4 nights

Lovely hotel, tucked away nicely off the main road. Good food in the bar, nice comfortable rooms and a great pool for a hotel.

10

Dawn

Feb 7, 2024

·

Stayed 2 nights

Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.

8

Mukesh

Aug 26, 2025

·

Stayed 2 nights

Good facilities and quiet location.

10

William

Jun 1, 2025

·

Stayed 6 nights

Travelled from Canada. We loved this hotel. It was clean and the staff were amazing. The weather was unusually sunny from what we were told. The ground were very beautiful. We will stay here again when visiting Wales.

8

Julia

Aug 15, 2024

·

Stayed 2 nights

Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area

8

Mehdi

May 9, 2025

·

Stayed 3 nights

Convenient and has a gym What more could you ask for :)

8

Bruce

Aug 15, 2025

·

Stayed 2 nights

Quiet ambience, easy parking and very competitively priced against other hotels.

6

Collette

Jun 2, 2025

·

Stayed 2 nights

Car park was full when I arrived so had to park in the overflow car park and walk a bit if a trek while carrying bags. And was met met with a queue for check in. My room smelt like cigarettes and the cups had lipstick on them. Had a terrible night sleep there where children running and screaming in the corridor until midnight, followed by someone loudly banging and shouting at someones door around 1am...pool was lovely though although no staff when I arrived and two children wondering around looking for a member of staff as one has cut themselves. So was left to find my own way to the changing rooms and around the facilities.

8

Laurence

Mar 3, 2024

·

Stayed 2 nights

Stayed at this hotel for a dance weekend. The food was good and and the room comfortable and spacious. We had upgraded to a Junior suite. The pool was good with a hot tub,steam room and sauna. Good location about 20-30 mins from Cardiff and 10mins from the M4. Overall a good hotel with good food.

10

Jann

Jul 1, 2025

·

Stayed 1 night

Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio

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Dining

Food quality is often praised, especially breakfast and bar meals, but experiences vary. Several guests reported cold or mediocre items, higher prices, slow service or queues, and the main restaurant being closed on some weeknights, leaving a limited bar menu.

Related guest reviews

6

Laurence

Dec 8, 2025

·

Stayed 1 night

Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.

8

Lee

Oct 29, 2023

·

Stayed 4 nights

Great stay, shame the restaurant is only open Thursday to Sunday, bar food was ok. Breakfast was excellent Staff were friendly and helpful.

10

Zul

Aug 30, 2025

·

Stayed 1 night

What we liked: Nice property with very friendly reception staff especially Pippa. Never used the spa and swimming facilities but it’s great this is on offer for all residents. What could be better: Lounge bar does not serve coffee after 9pm. Food in the lounge bar could be better. What we didn’t like: Breakfast at £31 Food in the Ravelles restaurant is overpriced.

8

James

Dec 29, 2024

·

Stayed 2 nights

Nice hotel but dated. Could do with refreshing to bring Upto modern day standard. Bit more expensive than would expected and definitely didn't like the restaurant food standard wasn't good. Even under cooked chips and that's a something simple to cook.

8

Paul

Mar 20, 2025

·

Stayed 3 nights

Spacious room with comfortable chairs to relax and good desk space to work. Pool / Spa very nice although tiled floors are a bit slippy and towels are considered very small. Breakfast well presented and plentiful but coffee (& Tea) need to be requested each time and staff are often busy with clearing / relaying, etc - consider placing pot where guests can help themselves?? Evening Bar Food menu ok.

10

Jonathan

Dec 2, 2025

·

Stayed 2 nights

Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.

6

Kevin

Feb 27, 2025

·

Stayed 2 nights

Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.

4

David

Nov 16, 2024

·

Stayed 1 night

Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.

10

Shereen

Nov 15, 2024

·

Stayed 2 nights

The entrance is spacious and the rooms are average size and comfortable. We had breakfast and dinner. The food was of high quality and it was always service with a smile. The spa felt really relaxing especially with the decor and light color's. The staff were all very helpful and friendly. The atmosphere was lovely especially at peak times. It did get very busy as there were 2 parties and 2 corporate events whilst there for a weekend.

10

Nicky

May 11, 2025

·

Stayed 1 night

Lovely hotel - comfy spacious rooms, excellent food, the friendliest staff, beautiful grounds and amazing spa.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $153	3 $155	4 $154	5 $134	6 $154	7 $154
8 $134	9 $148	10 $143	11 $154	12 $126	13 $155	14 $163
15 $124	16 $148	17 $154	18 $154	19 $134	20 $152	21 $165
22 $134	23 $148	24 $152	25 $154	26 $134	27 $156	28 $163
29 $136	30 $148

Parkway Hotel & Spa

Prices for Parkway Hotel & Spa

Monthly average prices

About this property

Location

Room options

Junior Suite

Garden Suite

Penthouse Suite

Twin Room, 2 Twin Beds

Deluxe Double Room

Guest reviews of Parkway Hotel & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Parkway Hotel & Spa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $165	22 $133	23 $145	24 $145
25 $123	26 $147	27 $157	28 $158	29 $131	30 $141	31 $158