Parkway Hotel & Spa
US$118
/ night
Avg. for September
Select dates to see prices and availability
US$118
/ night
Avg. for September
Monthly average prices
Nightly prices at Parkway Hotel & Spa average US$95 in the cheapest month (January) and US$130 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$95 |
| February | US$111 |
| March | US$126 |
| April | US$116 |
| May | US$123 |
| June | US$130 |
| July | US$129 |
| August | US$111 |
| September | US$118 |
| October | US$115 |
| November | US$107 |
| December | US$98 |
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Sept · US$118
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Most expensive: June (~US$130)
Cheapest: January (~US$95)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include co...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Dining
For lunch or dinner, stop by Ravellos, a restaurant that specializes in Modern European cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Parkway Hotel & Spa in Cwmbran (Llantarnam), you'll be within a 5-minute drive of Llantarnam Grange Arts Centre and Bowlplex Cwmbran. This family-friendly hotel is 16.1 mi (25.9 km) from Brecon Beacons National Park and 16.3 mi (26.3 km) from Cardiff Bay.
What's nearby
Bowlplex Cwmbran(2 Miles)
Llantarnam Grange Arts Centre(2.1 Miles)
Llanfrechfa Grange Hospital(2.3 Miles)
Grosmont Castle(3.1 Miles)
Caerleon Arts Centre(3.1 Miles)
Riverfront Theatre and Arts Centre(4.2 Miles)
Rodney Parade(4.4 Miles)
Friars Walk Newport(4.6 Miles)
Newport Cathedral(4.9 Miles)
Risca Leisure Centre(5.1 Miles)
Pontypool Park(5.2 Miles)
Belle Vue Park(5.2 Miles)
Shell Grotto(5.4 Miles)
Fourteen Locks Canal Centre(5.5 Miles)
Isca Augusta(5.6 Miles)
Cardiff International Airport (CWL)(29.8 Miles)
Bristol International Airport (BRS)(37.1 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
Cwmbran Drive, Llantarnam, Wales, United Kingdom
Bowlplex Cwmbran (2 Miles)
Llantarnam Grange Arts Centre (2.1 Miles)
Llanfrechfa Grange Hospital (2.3 Miles)
Grosmont Castle (3.1 Miles)
Caerleon Arts Centre (3.1 Miles)
Riverfront Theatre and Arts Centre (4.2 Miles)
Guest reviews
8.5
Very good
Based on 1,003 verified reviews
Who stays here?
Business
22%
Couple
37%
Family
22%
Group
16%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Parkway Hotel & Spa draws frequent praise for friendly, attentive staff, comfortable rooms, and popular leisure facilities like the pool, sauna, steam room and jacuzzi, while repeated critiques note dated areas and very warm rooms without effective cooling.
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What guests think
Parkway Hotel & Spa draws frequent praise for friendly, attentive staff, comfortable rooms, and popular leisure facilities like the pool, sauna, steam room and jacuzzi, while repeated critiques note dated areas and very warm rooms without effective cooling.
Cleanliness is generally good, though some guests reported dusty or dirty bathrooms, worn linens, and messy bar or restaurant areas. The spa and pool are a highlight but can be crowded with local users, and occasional issues arise such as an unavailable jacuzzi, cold water, small towels or slippy floors. Overall, expect friendly service and strong leisure amenities alongside some dated, busy spaces and heat control issues.
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AI-generated summary based on recent guest reviews
Facilities
Spa and pool facilities are a highlight and widely praised as relaxing and well kept, with sauna, steam room and jacuzzi noted. Downsides include crowding (including local users), occasional issues like an unavailable jacuzzi or cold water, a basic dated gym, small towels and slippy floors.
Related guest reviews
6
Peter
26 Oct 2025
·
Stayed 1 night
Rooms were clean and staff as helpful as they can be hotel is dated and as there isn’t much competition locally the have the monopoly Also the Hotel is used by locals for the pool etc , and for the coffee shop
Rooms were clean and staff as helpful as they can be hotel is dated and as there isn’t much competition locally the have the monopoly Also the Hotel is used by locals for the pool etc , and for the coffee shop
10
Kathryn
3 Sept 2025
·
Stayed 1 night
Lovely hotel, nuce to be able to use Pool and spa. Staff very friendly and beds exceptionally comfortable
Lovely hotel, nuce to be able to use Pool and spa. Staff very friendly and beds exceptionally comfortable
10
Kathy
14 Aug 2025
·
Stayed 2 nights
We could not fault our short but immensely enjoyable stay! The Parkway ticked all our boxes - from the excellent and discreet level of service in all areas to the dining menu and options. The spa was particularly good as we've often found that such amenities offered in a hotel package are lacking or incur addiotonal costs: not so here - decent pool, steam and sauna plus a welll stocked gym
We could not fault our short but immensely enjoyable stay! The Parkway ticked all our boxes - from the excellent and discreet level of service in all areas to the dining menu and options. The spa was particularly good as we've often found that such amenities offered in a hotel package are lacking or incur addiotonal costs: not so here - decent pool, steam and sauna plus a welll stocked gym
6
Thomas
9 Jul 2025
·
Stayed 1 night
Hotel restaurant closes Monday to Wednesday inclusive. No air conditioning. Features a “gym” which is actually a small outdated exercise room. Lounge bar menu restricted and quality on the night questionable.
Hotel restaurant closes Monday to Wednesday inclusive. No air conditioning. Features a “gym” which is actually a small outdated exercise room. Lounge bar menu restricted and quality on the night questionable.
8
sukriye
9 Mar 2025
·
Stayed 1 night
We were generally pleased with our accommodation. It is surprising that the sauna and steam room are one and small compared to their capacity. The staff are very friendly and do their jobs well. The cafe by the indoor pool was not very active. It was noteworthy that they only gave water as a complimentary treat. The towel sizes were quite small. Still, it is an ideal place to relax.Thanks.
We were generally pleased with our accommodation. It is surprising that the sauna and steam room are one and small compared to their capacity. The staff are very friendly and do their jobs well. The cafe by the indoor pool was not very active. It was noteworthy that they only gave water as a complimentary treat. The towel sizes were quite small. Still, it is an ideal place to relax.Thanks.
10
Lee
6 Nov 2025
·
Stayed 3 nights
The food was great quality. The spa was just what we ordered
The food was great quality. The spa was just what we ordered
10
John
4 Sept 2025
·
Stayed 2 nights
Excellent boutique hotel with very good spa facilities. Looking forward to further stays in the future
Excellent boutique hotel with very good spa facilities. Looking forward to further stays in the future
10
A
30 Jul 2025
·
Stayed 1 night
We had a wonderful stay at the Parkway Hotel & Spa in Cwmbran. From start to finish, everything exceeded our expectations. The facilities were fantastic, we especially loved the steam room, sauna, and jacuzzi, which were all spotless and incredibly relaxing. It's clear the hotel takes great pride in maintaining a clean and welcoming environment. The staff were friendly, attentive, and always happy to help, which made our visit feel even more special. Our room was very comfortable, and the bed deserves a special mention – it was one of the most comfortable we've ever slept in, perfect for a restful night's sleep. The food options were also excellent. Breakfast had a wide selection, from cooked items to fresh fruit and pastries, all beautifully presented. We also tried the evening meals and were impressed by the quality, flavour, and service. Whether you're after a full meal or something lighter, the restaurant has something for everyone. Overall, we highly recommend the Parkway Hotel & Spa for a relaxing and enjoyable getaway. We'll definitely be returning!
We had a wonderful stay at the Parkway Hotel & Spa in Cwmbran. From start to finish, everything exceeded our expectations. The facilities were fantastic, we especially loved the steam room, sauna, and jacuzzi, which were all spotless and incredibly relaxing. It's clear the hotel takes great pride in maintaining a clean and welcoming environment. The staff were friendly, attentive, and always happy to help, which made our visit feel even more special. Our room was very comfortable, and the bed deserves a special mention – it was one of the most comfortable we've ever slept in, perfect for a restful night's sleep. The food options were also excellent. Breakfast had a wide selection, from cooked items to fresh fruit and pastries, all beautifully presented. We also tried the evening meals and were impressed by the quality, flavour, and service. Whether you're after a full meal or something lighter, the restaurant has something for everyone. Overall, we highly recommend the Parkway Hotel & Spa for a relaxing and enjoyable getaway. We'll definitely be returning!
10
Debra
10 Aug 2025
·
Stayed 1 night
A lovely relaxing time spent here. We enjoyed the spa facilities, the breakfast was brilliant and Ravellos restaurant we couldn't fault and look forward to our next visit
A lovely relaxing time spent here. We enjoyed the spa facilities, the breakfast was brilliant and Ravellos restaurant we couldn't fault and look forward to our next visit
4
CSABA
20 Jul 2025
·
Stayed 2 nights
Some negative experience. We spent two days in their garden terraced, king sized bed room. - room was very hot and bit dirty, specially shower. - although I asked 3 times for cleaning the room, they didn't clean it till my wife asked too. Some comments been made and my wife got very sad how she been spoken to. Finally I lady came to do some quick cleaning thankfully and got us shampoo and coffee too. - the breakfast plentiful, but nothing special. But finally some helpful, smiley staff. - receptionist wasn't very helpful when we arrived, checked in. - swimming pool is nice, but overcrowded. No chance to get treatment in spa.Overcrowded maybe doesn't do justice, So many people just standing and chatting in the pool. No chance to swim. And children are jumping in the water, where it clearly says no jumping. some quieter period evening time when you can swim. - the bar is overpriced, specially the alcohol. But least some of the staff are smiling. - one of the worst experience is the checkout. firstable early/10.00/, if you have breakfast you have to rush to check out. Secondly again about receptionist - she's not smiling and no questions about how was our experience. - the whole place is very busy all the time. People come to swim from morning till evening. - they changed the lock on our door and no one bother to tell us. positive comments: - we had our privacy in our room, far from noises and crowds. - we had a weak fridge and we could sit outside. Not worth the paid price.
Some negative experience. We spent two days in their garden terraced, king sized bed room. - room was very hot and bit dirty, specially shower. - although I asked 3 times for cleaning the room, they didn't clean it till my wife asked too. Some comments been made and my wife got very sad how she been spoken to. Finally I lady came to do some quick cleaning thankfully and got us shampoo and coffee too. - the breakfast plentiful, but nothing special. But finally some helpful, smiley staff. - receptionist wasn't very helpful when we arrived, checked in. - swimming pool is nice, but overcrowded. No chance to get treatment in spa.Overcrowded maybe doesn't do justice, So many people just standing and chatting in the pool. No chance to swim. And children are jumping in the water, where it clearly says no jumping. some quieter period evening time when you can swim. - the bar is overpriced, specially the alcohol. But least some of the staff are smiling. - one of the worst experience is the checkout. firstable early/10.00/, if you have breakfast you have to rush to check out. Secondly again about receptionist - she's not smiling and no questions about how was our experience. - the whole place is very busy all the time. People come to swim from morning till evening. - they changed the lock on our door and no one bother to tell us. positive comments: - we had our privacy in our room, far from noises and crowds. - we had a weak fridge and we could sit outside. Not worth the paid price.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the hotel and rooms as clean or spotless. However, several reported lapses such as dusty or dirty bathrooms, worn linens, lipstick on cups, and sticky or messy bar/restaurant areas.
Related guest reviews
6
Keri
23 Nov 2025
·
Stayed 1 night
Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good
Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good
10
Jamie
18 Dec 2025
·
Stayed 1 night
Room was clean and comfortable
Room was clean and comfortable
2
Belinda
25 Aug 2025
·
Stayed 1 night
This was a terrible stay and we wouldnt go back again. The room was filthy, dust covered all frames, the plug socket was hanging off by the bed dangerously, the floor had two sweets wrappers on it and hadnt been hoovered at all. At dinner we ordered a beef burger and chicken burger which came to £33. They were grim, the beef burger was grey and the chicken was a dry tasteless and something you wouldnt feed to a dog. I got vinegar but in both bottles appeared to be dead bugs. See pic. The shower had no power and the shampoo dispenser was hanging off. Drains smelt awful and it stank like poop in there. The cream cakes from the day before were still in the cabinet in the morning. Breakfast was equally disgusting, and everything was dirty, which resulted in just eating a yoghurt. Lastly the bed was so uncomfortable and because nothing was clean we slept on top. Would never go back. Avoid.
This was a terrible stay and we wouldnt go back again. The room was filthy, dust covered all frames, the plug socket was hanging off by the bed dangerously, the floor had two sweets wrappers on it and hadnt been hoovered at all. At dinner we ordered a beef burger and chicken burger which came to £33. They were grim, the beef burger was grey and the chicken was a dry tasteless and something you wouldnt feed to a dog. I got vinegar but in both bottles appeared to be dead bugs. See pic. The shower had no power and the shampoo dispenser was hanging off. Drains smelt awful and it stank like poop in there. The cream cakes from the day before were still in the cabinet in the morning. Breakfast was equally disgusting, and everything was dirty, which resulted in just eating a yoghurt. Lastly the bed was so uncomfortable and because nothing was clean we slept on top. Would never go back. Avoid.
8
Julia
15 Aug 2024
·
Stayed 2 nights
Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area
Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area
6
Kevin
30 Aug 2025
·
Stayed 2 nights
It was a lovely hotel abit dated , room was dusty in places but overall enjoy our stay. Breakfast was not but ok but over priced.
It was a lovely hotel abit dated , room was dusty in places but overall enjoy our stay. Breakfast was not but ok but over priced.
8
Alan
16 Oct 2025
·
Stayed 1 night
Clean room. Friendly staff.
Clean room. Friendly staff.
10
Anthony
11 Sept 2023
·
Stayed 2 nights
A short trip over a very hot weekend in September when I could explore the grounds and enjoy the Sun. In addition the lunch and evening bar food menu is very good as is the selection of beers and ales. Disappointing that the draft cocktails were off-line and had been so for sometime and yet the pump was still illuminated inviting guests to take part.. the room and public areas are very clean and tidy and the friendliness as was the attentiveness of the staff. Excellent. The only minor drawback was the bar area around the pumps and soda dispenser had visible signs of sticky residue which of course invites fruit flies and houseflies and it’s a very easy fix, the only thing that detracted from otherwise excellent stay is the selection of non-cooked items of breakfast which seemed quite poor. Quite oddly. The fact that the entire hotel area is not covered by Über so only a regular taxi service is available . All in all a thoroughly enjoyable stay
A short trip over a very hot weekend in September when I could explore the grounds and enjoy the Sun. In addition the lunch and evening bar food menu is very good as is the selection of beers and ales. Disappointing that the draft cocktails were off-line and had been so for sometime and yet the pump was still illuminated inviting guests to take part.. the room and public areas are very clean and tidy and the friendliness as was the attentiveness of the staff. Excellent. The only minor drawback was the bar area around the pumps and soda dispenser had visible signs of sticky residue which of course invites fruit flies and houseflies and it’s a very easy fix, the only thing that detracted from otherwise excellent stay is the selection of non-cooked items of breakfast which seemed quite poor. Quite oddly. The fact that the entire hotel area is not covered by Über so only a regular taxi service is available . All in all a thoroughly enjoyable stay
10
Alex
16 Nov 2025
·
Stayed 1 night
The Staff were very freindly and welcoming and the room was very clean.
The Staff were very freindly and welcoming and the room was very clean.
6
Natalie
9 Nov 2025
·
Stayed 1 night
The room was tired and needed updating, there was a strong urine smell in the bathroom which made using the whole room unpleasant
The room was tired and needed updating, there was a strong urine smell in the bathroom which made using the whole room unpleasant
8
Jonathan
19 Aug 2025
·
Stayed 2 nights
The hotel was clean and service excellent. Towels and linen were however looking a little tired.
The hotel was clean and service excellent. Towels and linen were however looking a little tired.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and often spacious, with useful amenities, but several reviews note dated decor and very warm temperatures with limited or ineffective cooling. Some also mention soft mattresses or poor pillows, minor faults (e.g., TV or lights), and occasional corridor noise.
Related guest reviews
6
Laurence
8 Dec 2025
·
Stayed 1 night
Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.
Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.
6
Keri
23 Nov 2025
·
Stayed 1 night
Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good
Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good
8
Kerry
11 Mar 2025
·
Stayed 3 nights
Lovely hotel overall. Room was comfortable and pool was nice. Bar area was great with lots of seats and food was very good - we ate in the restaurant on one night and the bar on another. The only let down was some guy of the bar/restaurant staff. It was obvious that some weren’t wanting to work and were lazy - who brings out a meal with condiments on the side of the plate next to the food!!! Just because she ‘couldn’t carry it’! That’s unhygienic and lazy - take 3 trips if you need to but that is grim. Why the staff in that area felt they should finish every sentence with ‘guys’ was baffling and rather annoying. Bit more professionalism would have made this a 5 star review but it was still pleasant.
Lovely hotel overall. Room was comfortable and pool was nice. Bar area was great with lots of seats and food was very good - we ate in the restaurant on one night and the bar on another. The only let down was some guy of the bar/restaurant staff. It was obvious that some weren’t wanting to work and were lazy - who brings out a meal with condiments on the side of the plate next to the food!!! Just because she ‘couldn’t carry it’! That’s unhygienic and lazy - take 3 trips if you need to but that is grim. Why the staff in that area felt they should finish every sentence with ‘guys’ was baffling and rather annoying. Bit more professionalism would have made this a 5 star review but it was still pleasant.
8
Michael
5 Jun 2025
·
Stayed 2 nights
Nice garden view room with seats outside and fire pit. Hotel is sometimes busy with special events. Had to wait until exactly 3pm for checkin. Room was missing robes, and coffee machine did not work. Bar staff were very nice. Reception staff a little indifferant.
Nice garden view room with seats outside and fire pit. Hotel is sometimes busy with special events. Had to wait until exactly 3pm for checkin. Room was missing robes, and coffee machine did not work. Bar staff were very nice. Reception staff a little indifferant.
10
Angela
15 Aug 2025
·
Stayed 1 night
The room was well equipped including 2 chairs and a small table. There was a fan, iron and a room safe which is rare in the uk. The hotel was great value for money. The pool looked very enticing but we didn’t have time to use it due to outside commitments. I would definitely recommend this hotel
The room was well equipped including 2 chairs and a small table. There was a fan, iron and a room safe which is rare in the uk. The hotel was great value for money. The pool looked very enticing but we didn’t have time to use it due to outside commitments. I would definitely recommend this hotel
8
Alison
28 Apr 2025
·
Stayed 2 nights
Rooms far too hot - and there is no means to change the setting - nor did the window open more than a crack .. Bar menu OK, but not accurate as to what was actually served, and to not to be able to swop out chips/new potatoes etc seems a little weird!
Rooms far too hot - and there is no means to change the setting - nor did the window open more than a crack .. Bar menu OK, but not accurate as to what was actually served, and to not to be able to swop out chips/new potatoes etc seems a little weird!
10
Lee
26 Jun 2023
·
Stayed 1 night
Lovely hotel, great location. Comfy rooms. A little stuffy but a fan was provided ajd it was one of the hottedt days of the year so cant complain.
Lovely hotel, great location. Comfy rooms. A little stuffy but a fan was provided ajd it was one of the hottedt days of the year so cant complain.
6
Mark
9 Jun 2025
·
Stayed 1 night
Nice hotel but could do with modernising
Nice hotel but could do with modernising
6
Nicole
17 Mar 2025
·
Stayed 1 night
The whole place feels very dated. Our room was spacious and comfortable, no complaints. Breakfast was ok, the filter coffee was terrible, the poached eggs were so vinegary, I couldn't finish mine. The spa is ok, again very dated. Overall it was an ok stay but for £220/night I think there are better options.
The whole place feels very dated. Our room was spacious and comfortable, no complaints. Breakfast was ok, the filter coffee was terrible, the poached eggs were so vinegary, I couldn't finish mine. The spa is ok, again very dated. Overall it was an ok stay but for £220/night I think there are better options.
10
Brian
8 Jun 2023
·
Stayed 1 night
Booked for two rooms for one night only following the Coldplay concert in Cardiff. Unfortunately wasn’t allowed to check in early but expected as it was only 12:30, offered to store our luggage which was a nice touch. Rooms were nice although both had issues with the TV, either remote not working or no signal to receive Freeview. Aircon didn’t work but a fan was provided. Beds were comfortable and shower was decent. Breakfast was really nice and plenty on offer. Biggest downside was having to checkout at 10am, think midday would be more suitable particularly so you can enjoy the Spa facilities. Nice place and good location.
Booked for two rooms for one night only following the Coldplay concert in Cardiff. Unfortunately wasn’t allowed to check in early but expected as it was only 12:30, offered to store our luggage which was a nice touch. Rooms were nice although both had issues with the TV, either remote not working or no signal to receive Freeview. Aircon didn’t work but a fan was provided. Beds were comfortable and shower was decent. Breakfast was really nice and plenty on offer. Biggest downside was having to checkout at 10am, think midday would be more suitable particularly so you can enjoy the Spa facilities. Nice place and good location.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, welcoming and helpful across reception and housekeeping. A minority cite slow or indifferent bar/restaurant service, refusals for late checkout or printed invoices, and inconsistent professionalism.
Related guest reviews
6
Gareth
23 Aug 2023
·
Stayed 1 night
Staying at the hotel was nice from a property condition and cleanliness, the hotel was very empty the night we stayed as the hotel policy was for breakfast to be finished by 9.30am and checkout by 10am we asked twice for an extra hour and were granted a 30min extension at 9.45am based on the emptiness of the hotel and even if it was filled the next day there would be little amount of rooms to flip for the next day an extension to the 11.00 that we asked for would have been a great gesture and helped the customer experience. As it stands we left thinking would we come back here as its not thinking about its customers.
Staying at the hotel was nice from a property condition and cleanliness, the hotel was very empty the night we stayed as the hotel policy was for breakfast to be finished by 9.30am and checkout by 10am we asked twice for an extra hour and were granted a 30min extension at 9.45am based on the emptiness of the hotel and even if it was filled the next day there would be little amount of rooms to flip for the next day an extension to the 11.00 that we asked for would have been a great gesture and helped the customer experience. As it stands we left thinking would we come back here as its not thinking about its customers.
6
Stephen
11 Apr 2024
·
Stayed 1 night
I asked for a 30min extension on my depature time. You would think i was asking for gold. They need to move with times regarding service. You get better service at A Premier Inn
I asked for a 30min extension on my depature time. You would think i was asking for gold. They need to move with times regarding service. You get better service at A Premier Inn
10
Nichola
21 Dec 2025
·
Stayed 1 night
As usual fabulous staff fabulous service always a joy to come back
As usual fabulous staff fabulous service always a joy to come back
10
Sophie
7 Nov 2025
·
Stayed 1 night
Brilliant Hotel on the staff were amazing!! Has somebody works in the hospitality and catering staff couldn’t fault them. Nothing was too much trouble friendly and welcoming.
Brilliant Hotel on the staff were amazing!! Has somebody works in the hospitality and catering staff couldn’t fault them. Nothing was too much trouble friendly and welcoming.
10
Jonathan
2 Dec 2025
·
Stayed 2 nights
Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.
Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.
10
Paul
4 Nov 2025
·
Stayed 1 night
Easy check in , can do this on line prior to arrival with car reg details etc saves time.Custoner service excellent and all amenities were explained along with times for breakfast etc excellent
Easy check in , can do this on line prior to arrival with car reg details etc saves time.Custoner service excellent and all amenities were explained along with times for breakfast etc excellent
8
Lyndsey
10 Aug 2025
·
Stayed 1 night
Nice hotel, good food with spa facilities. Can't complain for the price. Hotel in a quiet area with well kept outside areas. Only downside would be the bar staff. Quite rude and not very friendly.
Nice hotel, good food with spa facilities. Can't complain for the price. Hotel in a quiet area with well kept outside areas. Only downside would be the bar staff. Quite rude and not very friendly.
10
Ciaran
17 Sept 2025
·
Stayed 2 nights
I found the staff to be very friendly, helpful and professional. This was my second stay at hotel and is my hotel of choice now when I'm in the area for business.
I found the staff to be very friendly, helpful and professional. This was my second stay at hotel and is my hotel of choice now when I'm in the area for business.
10
Ceri
11 Mar 2024
·
Stayed 1 night
Hotel was lovely pool was great staff wasn’t the best not really welcoming didn’t explain how to get to rooms and when leaving didn’t ask if we enjoyed was really nice but staff welcome needs to improve booked restaurant starters was best ever but carvery was the worse we ever had the meats was so dry and the staff serving veg on a table spoon was embarrassing we needed to ask for more I did also get overcharged by bar every time we went for drinks the price would go up when I question it i did get refund but they made me feel that I was in wrong and in morning the girl behind bar didn’t even look at me hotel fab room spotless spa stunning staff left the hotel down apart from blonde women in reception she give us more information in 10 minutes that all the staff give us in 24 hours
Hotel was lovely pool was great staff wasn’t the best not really welcoming didn’t explain how to get to rooms and when leaving didn’t ask if we enjoyed was really nice but staff welcome needs to improve booked restaurant starters was best ever but carvery was the worse we ever had the meats was so dry and the staff serving veg on a table spoon was embarrassing we needed to ask for more I did also get overcharged by bar every time we went for drinks the price would go up when I question it i did get refund but they made me feel that I was in wrong and in morning the girl behind bar didn’t even look at me hotel fab room spotless spa stunning staff left the hotel down apart from blonde women in reception she give us more information in 10 minutes that all the staff give us in 24 hours
4
David
16 Nov 2024
·
Stayed 1 night
Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.
Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.
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AI-generated summary based on recent guest reviews
Location
Set in quiet, well-kept grounds with convenient access to Cardiff and the M4; parking is generally easy, though it can fill at busy times. Some accessibility challenges are noted, including a lack of lift and limited dropped curbs.
Related guest reviews
10
Vincent
15 Aug 2025
·
Stayed 4 nights
Lovely hotel, tucked away nicely off the main road. Good food in the bar, nice comfortable rooms and a great pool for a hotel.
Lovely hotel, tucked away nicely off the main road. Good food in the bar, nice comfortable rooms and a great pool for a hotel.
10
Dawn
7 Feb 2024
·
Stayed 2 nights
Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.
Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.
8
Mukesh
26 Aug 2025
·
Stayed 2 nights
Good facilities and quiet location.
Good facilities and quiet location.
10
William
1 Jun 2025
·
Stayed 6 nights
Travelled from Canada. We loved this hotel. It was clean and the staff were amazing. The weather was unusually sunny from what we were told. The ground were very beautiful. We will stay here again when visiting Wales.
Travelled from Canada. We loved this hotel. It was clean and the staff were amazing. The weather was unusually sunny from what we were told. The ground were very beautiful. We will stay here again when visiting Wales.
8
Julia
15 Aug 2024
·
Stayed 2 nights
Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area
Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area
8
Mehdi
9 May 2025
·
Stayed 3 nights
Convenient and has a gym What more could you ask for :)
Convenient and has a gym What more could you ask for :)
8
Bruce
15 Aug 2025
·
Stayed 2 nights
Quiet ambience, easy parking and very competitively priced against other hotels.
Quiet ambience, easy parking and very competitively priced against other hotels.
6
Collette
2 Jun 2025
·
Stayed 2 nights
Car park was full when I arrived so had to park in the overflow car park and walk a bit if a trek while carrying bags. And was met met with a queue for check in. My room smelt like cigarettes and the cups had lipstick on them. Had a terrible night sleep there where children running and screaming in the corridor until midnight, followed by someone loudly banging and shouting at someones door around 1am...pool was lovely though although no staff when I arrived and two children wondering around looking for a member of staff as one has cut themselves. So was left to find my own way to the changing rooms and around the facilities.
Car park was full when I arrived so had to park in the overflow car park and walk a bit if a trek while carrying bags. And was met met with a queue for check in. My room smelt like cigarettes and the cups had lipstick on them. Had a terrible night sleep there where children running and screaming in the corridor until midnight, followed by someone loudly banging and shouting at someones door around 1am...pool was lovely though although no staff when I arrived and two children wondering around looking for a member of staff as one has cut themselves. So was left to find my own way to the changing rooms and around the facilities.
8
Laurence
3 Mar 2024
·
Stayed 2 nights
Stayed at this hotel for a dance weekend. The food was good and and the room comfortable and spacious. We had upgraded to a Junior suite. The pool was good with a hot tub,steam room and sauna. Good location about 20-30 mins from Cardiff and 10mins from the M4. Overall a good hotel with good food.
Stayed at this hotel for a dance weekend. The food was good and and the room comfortable and spacious. We had upgraded to a Junior suite. The pool was good with a hot tub,steam room and sauna. Good location about 20-30 mins from Cardiff and 10mins from the M4. Overall a good hotel with good food.
10
Jann
1 Jul 2025
·
Stayed 1 night
Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio
Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio
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AI-generated summary based on recent guest reviews
Dining
Food quality is often praised, especially breakfast and bar meals, but experiences vary. Several guests reported cold or mediocre items, higher prices, slow service or queues, and the main restaurant being closed on some weeknights, leaving a limited bar menu.
Related guest reviews
6
Laurence
8 Dec 2025
·
Stayed 1 night
Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.
Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.
8
Lee
29 Oct 2023
·
Stayed 4 nights
Great stay, shame the restaurant is only open Thursday to Sunday, bar food was ok. Breakfast was excellent Staff were friendly and helpful.
Great stay, shame the restaurant is only open Thursday to Sunday, bar food was ok. Breakfast was excellent Staff were friendly and helpful.
10
Zul
30 Aug 2025
·
Stayed 1 night
What we liked: Nice property with very friendly reception staff especially Pippa. Never used the spa and swimming facilities but it’s great this is on offer for all residents. What could be better: Lounge bar does not serve coffee after 9pm. Food in the lounge bar could be better. What we didn’t like: Breakfast at £31 Food in the Ravelles restaurant is overpriced.
What we liked: Nice property with very friendly reception staff especially Pippa. Never used the spa and swimming facilities but it’s great this is on offer for all residents. What could be better: Lounge bar does not serve coffee after 9pm. Food in the lounge bar could be better. What we didn’t like: Breakfast at £31 Food in the Ravelles restaurant is overpriced.
8
James
29 Dec 2024
·
Stayed 2 nights
Nice hotel but dated. Could do with refreshing to bring Upto modern day standard. Bit more expensive than would expected and definitely didn't like the restaurant food standard wasn't good. Even under cooked chips and that's a something simple to cook.
Nice hotel but dated. Could do with refreshing to bring Upto modern day standard. Bit more expensive than would expected and definitely didn't like the restaurant food standard wasn't good. Even under cooked chips and that's a something simple to cook.
8
Paul
20 Mar 2025
·
Stayed 3 nights
Spacious room with comfortable chairs to relax and good desk space to work. Pool / Spa very nice although tiled floors are a bit slippy and towels are considered very small. Breakfast well presented and plentiful but coffee (& Tea) need to be requested each time and staff are often busy with clearing / relaying, etc - consider placing pot where guests can help themselves?? Evening Bar Food menu ok.
Spacious room with comfortable chairs to relax and good desk space to work. Pool / Spa very nice although tiled floors are a bit slippy and towels are considered very small. Breakfast well presented and plentiful but coffee (& Tea) need to be requested each time and staff are often busy with clearing / relaying, etc - consider placing pot where guests can help themselves?? Evening Bar Food menu ok.
10
Jonathan
2 Dec 2025
·
Stayed 2 nights
Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.
Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.
6
Kevin
27 Feb 2025
·
Stayed 2 nights
Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.
Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.
4
David
16 Nov 2024
·
Stayed 1 night
Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.
Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.
10
Shereen
15 Nov 2024
·
Stayed 2 nights
The entrance is spacious and the rooms are average size and comfortable. We had breakfast and dinner. The food was of high quality and it was always service with a smile. The spa felt really relaxing especially with the decor and light color's. The staff were all very helpful and friendly. The atmosphere was lovely especially at peak times. It did get very busy as there were 2 parties and 2 corporate events whilst there for a weekend.
The entrance is spacious and the rooms are average size and comfortable. We had breakfast and dinner. The food was of high quality and it was always service with a smile. The spa felt really relaxing especially with the decor and light color's. The staff were all very helpful and friendly. The atmosphere was lovely especially at peak times. It did get very busy as there were 2 parties and 2 corporate events whilst there for a weekend.
10
Nicky
11 May 2025
·
Stayed 1 night
Lovely hotel - comfy spacious rooms, excellent food, the friendliest staff, beautiful grounds and amazing spa.
Lovely hotel - comfy spacious rooms, excellent food, the friendliest staff, beautiful grounds and amazing spa.
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AI-generated summary based on recent guest reviews
10
Andrew
4 Aug 2026
·
Stayed 1 night
All aspects of the hotel are very good
All aspects of the hotel are very good
10
Pauline
25 Jul 2026
·
Stayed 1 night
We find this hotel to be friendly efficient with staff that are genuinely helpful and keen to provide a good service. For us it is ideal position to meet with friends and family. Will be booking again.
We find this hotel to be friendly efficient with staff that are genuinely helpful and keen to provide a good service. For us it is ideal position to meet with friends and family. Will be booking again.
10
Paul
20 Jul 2026
·
Stayed 5 nights
There is nothing negative to say about this hotel. But what really makes it so good is the staff. They are all fantastic.
There is nothing negative to say about this hotel. But what really makes it so good is the staff. They are all fantastic.
4
Ross
16 Jul 2026
·
Stayed 1 night
Have stayed here many time. It’s due a refurbishment (no air con, old shabby decor) but it’s convenient and they have a gym and pool. However the prices are climbing alarmingly, I was paying @ £90 last year and this week it was £129. more booking direct with the hotel. When I got there the pool was out of order - main reason for staying. No partial refund was offered even though I complained. It’s worth £100 with the leisure, otherwise stay in Newport for that figure and you are closer to other eating places
Have stayed here many time. It’s due a refurbishment (no air con, old shabby decor) but it’s convenient and they have a gym and pool. However the prices are climbing alarmingly, I was paying @ £90 last year and this week it was £129. more booking direct with the hotel. When I got there the pool was out of order - main reason for staying. No partial refund was offered even though I complained. It’s worth £100 with the leisure, otherwise stay in Newport for that figure and you are closer to other eating places
8
Phillip
5 Jul 2026
·
Stayed 4 nights
Very good hotel. Due to not having air conditioning in the rooms, we wouldn't return. For the price charged, one would expect air conditioning.
Very good hotel. Due to not having air conditioning in the rooms, we wouldn't return. For the price charged, one would expect air conditioning.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 10:00
FAQs about Parkway Hotel & Spa
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM for a fee of approximately GBP 14.95 per person.
What are the standard check-in and check-out times?
Check-in is from 15:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features may include accessible rooms and bathrooms.
What is the location of the property in relation to key landmarks?
The hotel is located in Cwmbran (Llantarnam), within a 5-minute drive of Llantarnam Grange Arts Centre and Bowlplex Cwmbran. It is approximately 16.1 miles from Brecon Beacons National Park and 16.6 miles from Cardiff Bay.
Does the property have a swimming pool?
Yes, the hotel features an indoor pool, a hot tub, and an outdoor heated pool. The pool is available for guests to enjoy.
What are the policies for guests staying with children?
Children 12 years old or younger can stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the hotel directly for any specific requests regarding additional bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: NO DATA
- 2026-09-06: 154.4662USD
- 2026-09-07: 148.01573910369873USD
- 2026-09-08: NO DATA
- 2026-09-09: 154.4047593597412USD
- 2026-09-10: 135.5079789276123USD
- 2026-09-11: 154.211310836792USD
- 2026-09-12: 164.14257805480958USD
- 2026-09-13: 135.3117658416748USD
- 2026-09-14: 151.12012182006836USD
- 2026-09-15: 158.96524271850586USD
- 2026-09-16: 151.13364336853027USD
- 2026-09-17: 139.08244368133543USD
- 2026-09-18: 155.02653793029785USD
- 2026-09-19: 167.96231802673339USD
- 2026-09-20: 139.368USD
- 2026-09-21: 154.4662USD
- 2026-09-22: 316.0000761657715USD
- 2026-09-23: 155.02653793029785USD
- 2026-09-24: 139.368USD
- 2026-09-25: 154.4047593597412USD
- 2026-09-26: 168.89044916381835USD
- 2026-09-27: 139.368USD
- 2026-09-28: 153.9864419921875USD
- 2026-09-29: 207.8906USD
- 2026-09-30: 158.96524271850586USD
- 2026-10-01: 129.5890141265869USD
- 2026-10-02: 143.54903822784425USD
- 2026-10-03: 153.50223587341307USD
- 2026-10-04: 129.5890141265869USD
- 2026-10-05: 148.6592USD
- 2026-10-06: 153.04929058227538USD
- 2026-10-07: 156.789USD
- 2026-10-08: 129.776774029541USD
- 2026-10-09: 145.41594229736327USD
- 2026-10-10: 153.46004084472656USD
- 2026-10-11: 128.47003067474364USD
- 2026-10-12: 148.6592USD
- 2026-10-13: 157.9504USD
- 2026-10-14: 157.9504USD
- 2026-10-15: 133.561USD
- 2026-10-16: 148.6592USD
- 2026-10-17: 159.21681795043946USD
- 2026-10-18: 134.27643700256348USD
- 2026-10-19: 148.6592USD
- 2026-10-20: 157.9504USD
- 2026-10-21: 153.78298078918456USD
- 2026-10-22: 133.561USD
- 2026-10-23: 148.6592USD
- 2026-10-24: 159.1118USD
- 2026-10-25: 133.561USD
- 2026-10-26: 148.6592USD
- 2026-10-27: 160.75806181640624USD
- 2026-10-28: 151.43101110534667USD
- 2026-10-29: 134.7224USD
- 2026-10-30: 148.6592USD
- 2026-10-31: 160.55194237976073USD
- 2026-11-01: 137.0452USD
- 2026-11-02: 151.13364336853027USD
- 2026-11-03: 157.9504USD
- 2026-11-04: 160.75806181640624USD
- 2026-11-05: 138.2066USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Fee for buffet breakfast: approximately GBP 14.95 per person
- Rollaway bed fee: GBP 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free parking
Parking Onsite
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Garden
Child pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi