Is parking available at the hotel?

Yes, parking is available on-site. There is a self-parking option which incurs a fee of GBP 20 per day. Limited parking spaces are available, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

The hotel offers an English breakfast for a fee of approximately GBP 18.95 per person. Breakfast is served daily from 6 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in time is at 14:00, and check-out time is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability. Guests can request this at the front desk.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge. Guests must contact the property with their arrival details to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility may vary.

Where is the hotel located in relation to key landmarks?

The hotel is located in Horley, approximately 5.4 km (3.4 miles) from Gatwick Airport. It is within a 10-minute drive of attractions such as High Weald and Tulley's Farm, and is also close to Horley Leisure Centre (1.5 km) and Archway Theatre (1.6 km).

What are the hotel's policies regarding children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Holiday Inn London Gatwick Airport Hotel

Average nightly price at Holiday Inn London - Gatwick Airport by IHG by month, last 12 months (USD)
Month	Average price
January	US$86
February	US$92
March	US$101
April	US$104
May	US$116
June	US$126
July	US$129
August	US$117
September	US$137
October	US$119
November	US$91
December	US$97

What guests think

At Holiday Inn London - Gatwick Airport by IHG, travelers highlight quick access to Gatwick via the paid Hoppa shuttle, generally friendly staff, and many find clean, comfortable rooms suitable for short pre‑ or post‑flight stays.

Common downsides include inconsistent room temperature control and noise from corridors or traffic, plus some dated or basic rooms. Breakfast is frequently praised, though dinner service can be slow and prices and parking fees feel high. Expect a practical, convenient stopover near the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar, with a paid Hoppa shuttle to Gatwick. Parking is available but can be expensive or hard to find at busy times; a few mentions of business center issues and ongoing refurbishment.

Related guest reviews

8

Robert

22 Feb 2025

·

Stayed 2 nights

Everything was above expectations, Exception 1: Business Center was unusable as computer screen would not turn on. Front desk subsequently said that to get my boarding pass I could email them and they would print it out. That's not what I wanted to do from my mobile phone. Exception 2: It could have been clearer, especially for an international traveler, on how to get to hotel via the Hoppa and where to pick it up. Once I experienced the how to, then it was a breeze to get to from hotel-airport. Consider sending a message (text or email) day before or on how to get to hotel. Everything els was excellent and I'll go there again.

10

michel

25 Sept 2025

·

Stayed 1 night

Excellent for the price point restaurant (very good)on site and a very efficient transfer(every 25 minutes 24/7) Wonderful place for a hotel before or after your flight.

10

Sam

15 May 2025

·

Stayed 1 night

Perfect for a night before a flight. Great bed, great breakfast. Only reason comfort isn’t 5 in the parking. Drove around for 20m trying to find a space. Cars blocking routes and parked on verges as clearly not enough spaces

10

Lincoln

8 Jan 2025

·

Stayed 1 night

Stayed a night before a flight the next morning. Access was easy via Gatwick Hoppa shuttle bus (pay when boarding) that serves a few hotels in the area.

8

christina m

27 Aug 2024

·

Stayed 1 night

Nice and convenient location. Parking expensive even though we didn’t say over 12 hours we had to pay the £20 rather than the £11. Room service is very expensive. My husband went to the bar to get drinks and take up (as the menu in the room said call us and we will tell you when it’s ready to collect so we just went straight to the bar without calling) and he was charged £5 by the waiter for “room service” even though he went downstairs himself and got 2 drinks. He didn’t even have a tray. No idea why he had to pay the £5. Bed comfortable Aircon good Would stay again

10

Bodil

20 Apr 2025

·

Stayed 1 night

Front desk staff lady that handled my check in was beyond friendly, efficient and profesional. Restaurant has great options. Bar is open until 11 pm. Outside garden area with tables is a major plus and smoking allowed. Hotel is clean and very comfortable lobby/lounge. Hoppa bus runs every 15 min 24/7 which makes the short transport to Gatwick super convenient.

10

Robert

25 Feb 2025

·

Stayed 1 night

Amazing Hotel with 24/7 HOPA shuttle every 15 minutes to/from the front door of hotel for about $5 from Gatwick airport, At Gatwick airport, one can catch the metro, rail, or bus service. For international travelers, a better explanation as to where to pick up the HOPA shuttle upon first arrival would be very handy. The only negative was that the sole computer in the business center was not working and fron desk agent said I could email to them the boarding pass from my phone, which I wanted to avoid,

10

Lee

18 Oct 2024

·

Stayed 1 night

A very good choice if you are catching an early flight from Gatwick. Clean safe hotel. Quieter than expected Helpful staff. A large bar. There is a shuttle bus that runs about every 15 minutes 24/7 to th airport terminals for a small amount. There are also some takeout food options in the close vicinity if needed. Very good value for money.

8

David

2 Aug 2025

·

Stayed 1 night

Surprised to pay for parking arriving at 11.00 and leaving at 06.00.., Used it many times before

10

Amy

26 May 2025

·

Stayed 1 night

Great one night stay at this airport prior to a long haul flight. Check in was smooth, dinner service was great, room was clean and spacious with all amenities working. Breakfast was standard continental with lots of options. Check out was simple and shuttle bus runs regularly to the airport for £4.50 single trip. We drove past a few other hotels in the area which looked much more run down and dirty than this one. Really pleased with our stay.

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Cleanliness

Many guests found rooms very clean, but several report hairs, stains, smells, or occasional mold, showing inconsistent housekeeping.

Related guest reviews

10

Elizabeth

19 Oct 2025

·

Stayed 2 nights

Clean room

4

Choonsoo

24 Mar 2024

·

Stayed 1 night

Remember to bring your own water, or else you might end up paying £2.75 for a minuscule bottle—a total rip-off! Plus, the place had a sewage-like smell.

6

Laura

1 Jul 2025

·

Stayed 2 nights

The hallways looked dirty and outdated around the room doors, and the room was quite dustu and musty. Bed and pillows are not comfortable.

2

Under

21 Apr 2024

·

Stayed 2 nights

Mold on our shower ceiling. Super gross hotel. We left and booked the Hilton and demanded our money back. Had a cough from mold inhalation for 3 days following. Will never go back

2

Conrad

7 Oct 2024

·

Stayed 1 night

The first room we were provided had hair everywhere, crumbs all over the floor, multiple flies/bugs buzzing around the room, it was filthy. We were then moved to a different room which was slightly cleaner and only had two bugs buzzing around, a wasp and a fly. AVOID. The rooms are disgusting. Stains and filth everywhere. I can't imagine what the hotel rooms would look like under a blacklight...

8

Richard

9 Jul 2025

·

Stayed 1 night

What I liked, there is nothing that comes to mind. What did I dislike, I had no hot water for a shower when arrived, the refrigerator in the room was inoperative, there was hair on the sheets the I went to get into bed and there is a large stain on the carpet near the bathroom door. Overall the room badly needed a refresh.

4

Brandon

20 Aug 2024

·

Stayed 1 night

£11 overnight parking. Checked in to room, hairs all over bathroom floor, and on bed. Stains down the front of the toilet. Managed to change room in the end, staff were nice about it. Wouldn’t stay here again though unfortunately

10

Anne

26 Nov 2025

·

Stayed 1 night

Clean and tidy.

6

Elise

3 Jul 2025

·

Stayed 1 night

Air conditioning wouldn’t stay on so had to get up 3 times in night to switch on again - set to 20 as was boiling out (33) but just kept stopping. So crappy sleep and the place was dirty - looked like a cup of coffee had been spilled down the back of the bed and just left on bed frame and carpet. Gross.

10

Stuart

3 Jul 2025

·

Stayed 1 night

Great hotel and very reasonably priced considering its location. I asked for a quiet room on a high floor and that’s exactly what I got! Hotel is quite new and very clean with a good bar and outdoor area for a nice drink in the sunshine. Breakfast was delicious, fresh and hot and the restaurant clean and tidy with the very latest coffee and toast machines. Staff were very helpful and friendly. Checkout time is midday which is fantastic if you have an afternoon flight. Can’t fault it, definitely recommended for the price.

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Rooms

Generally comfortable for short stays, though some are basic or dated, with comments about hard or sagging mattresses, temperature control, and occasional noise from corridors or traffic.

Related guest reviews

6

Graham

22 Jan 2025

·

Stayed 1 night

Freezing cold in the room. Took hours to warm up. Parking is extortionate.

8

Heather

13 Oct 2024

·

Stayed 1 night

My one night stay was good but this didn’t feel like a 4 star hotel . The room was quite basic and was small. Staff at the hotel were excellent, very helpful and responsive. Close to airport, easily accessible by the Gatwick Hoppa

8

Johnston

7 May 2025

·

Stayed 1 night

Stayed at this hotel multiple times. Always good service and friendly staff. Unfortunately this time the mattress in our room was not comfortable, it had a big sag on one side. It needs replaced. I mentioned it to the front desk staff, hopefully it gets changed for future guests.

8

David

29 May 2023

·

Stayed 1 night

Really convenient for airport. Comfortable and reasonably priced. TV enables connectivity to your phone for streaming movies 👍👍 A little tired in places, but functional

10

Heidi

11 Sept 2025

·

Stayed 1 night

We found the room pleasant, clean and spacious. We choose the 3 course meal day and very much enjoyed the meal. It was hot and the staff were helpful and attentive.

6

Benjamin

21 Aug 2025

·

Stayed 1 night

Beds in the twin, not very comfortable, very noisy overnight. Continual cars and busses. Breakfast was great staff were lovely…

10

Viktoria

28 Jul 2024

·

Stayed 1 night

Quick check in, $12 Uber ride away from airport. Room is dated but comfortable. Good hotel if you have an early flight to catch.

8

John

4 Oct 2024

·

Stayed 1 night

The room was clean, quiet and comfortable and the above-bath shower was good. Lighting in the room was very dim though and the temperature control didn't seem to work. Our main complaint would be about service in the restaurant. Service was very slow and although staff were friendly, there were mistakes and omissions with the order, we had to ask for cutlery and it was hard to attract attention to get the bill. We had a 3 year-old with us who really needed to get to bed quickly after eating, so it was very frustrating.

4

cristina

17 Mar 2025

·

Stayed 1 night

After traveling for 12 days, these beds were by far the WORST we've ever laid on. So hard and uncomfortable. Never again.

8

Carolyn

7 Jul 2024

·

Stayed 2 nights

Amazing except beds too hard and uncomfortable.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful across reception, bar, and breakfast. Some guests experienced poor communication or slow responses at check-in or when seeking help.

Related guest reviews

10

Tanesha

14 Jun 2025

·

Stayed 2 nights

It was wonderful. The staff were excellent. Would recommend to everyone.

8

Emma

2 Nov 2024

·

Stayed 1 night

Beautiful property and nice quiet location given its near the airport. The staff on reception were quite rude though and based on that, I wouldn’t stay there again. It costs nothing to be kind. The people prior to us looked upset over the way they were spoken to also.

8

Veronica

2 Aug 2025

·

Stayed 1 night

The hotel was nice. The breakfast was very good. Location was perfect for our later arrival and ease to navigate. Overall, I would recommend the hotel. The only downside was when I checked in the individual who checked me and didn’t tell me much of anything. He basically handed me my room key and sent me on my way. So I didn’t know which direction to go for my room. I didn’t know what time breakfast hours were. I actually had to go back and ask him if my reservation had included breakfast. The room was pretty clean. It just needed a little bit more vacuuming and attention under the beds..

2

B

8 Oct 2025

·

Stayed 1 night

I booked as part of a medical emergency journey home and, as happens in that kind of situation, had to adjust plans. I reached out to the hotel within 24 hours of making the booking to plead for a cancellation fee waiver and they simply never responded. Hotels.com continued to do so on my behalf for several days too - nothing. Hard to imagine a stay under this management would be anything but austere. Good luck.

10

Teri

25 Sept 2024

·

Stayed 2 nights

Customer service was excellent. The staff really went the extra mile - nothing was too much trouble. Reception, bar and dining staff were superb. And a passing staff member from Finance saw me struggling with my suitcase and insisted on taking it to, and in, my car for me.

10

Isabel

6 Jun 2025

·

Stayed 1 night

Excellent customer service! Greatly appreciated the front desk staff friendliness and kindness, particularly my husband’s special needs

10

john louis

17 Jun 2025

·

Stayed 1 night

The hotel staff , were very kind , helpful and very skilled in dealing with awkward situations hotel was as expected and met all standards but the staff made this airport hotel , from the many others i have been in

4

Paul

15 Dec 2024

·

Stayed 2 nights

Most of the staff never smiled and clearly were annoyed whenever we interacted (e.g. registration, breakfast). In addition, there was only one towel in our room booked for 2 persons. And when we asked about help with the room safe, the reception said no one was available (instead we handed over our valuables at the reception where a safe was made available).

10

Wallace

8 Apr 2025

·

Stayed 1 night

Natalia at the front desk was wonderful...very helpful and friendly. Hoppa shuttle service to and from Gatwick worked very well.

10

Marcos

26 Mar 2025

·

Stayed 1 night

Filipino front desk attendant was excellent. Very polite and helpful

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Location

Very convenient for Gatwick with an easy paid shuttle; good for overnight stays. Limited immediate surroundings, though some guests walked to Horley for pubs and shops.

Related guest reviews

8

Igor

18 Jun 2024

·

Stayed 1 night

Very good location, close to the airport. If you need to fly out of Gatwick Airport, better to stay in a nearby hotel and not risk delays and traffic coming from London on the day of you flight.

10

Chizoba

25 Jul 2025

·

Stayed 2 nights

Amazing hotel. Very convenient for Gatwick airport.

8

Eveline

21 Mar 2024

·

Stayed 1 night

The Holiday Inn Gatwick was an ideal stop over before early morning flight the next day .A short bus ride £4.50 into the terminal next day .Good nights sleep

10

penny

29 Sept 2025

·

Stayed 2 nights

We spent 2 nights between international flights. Easy shuttle to the airport ran every 15 minutes. We took a pleasant walk about 1 mile into Horley, a quaint town with pubs and local flavor.

8

olakunle

25 Jul 2025

·

Stayed 3 nights

The hotel is in a nice quiet area, The facility has a restaurant. The breakfast is great and I will use the facility again if I come to London.

10

Julie

26 Jul 2025

·

Stayed 1 night

Great hotel for one night before an early morning flight from Gatwick. The shuttle bus drops you off and picks you up right outside the door of the hotel.

10

Dana

1 Sept 2024

·

Stayed 1 night

This was a convenient stay for flying out of Gatwick.

10

Lincoln

8 Jan 2025

·

Stayed 1 night

Stayed a night before a flight the next morning. Access was easy via Gatwick Hoppa shuttle bus (pay when boarding) that serves a few hotels in the area.

10

John

22 Sept 2024

·

Stayed 1 night

Great facility for the price. Not the ritz Carlton but that’s not the point. Easy 15 minute walk to Horley with several great restaurants and pubs. I’ll stay again.

10

Audrey

5 Jul 2025

·

Stayed 1 night

Good place to be near Gatwick airport. The shuttle bus is also very convenient.

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Dining

Breakfast is often rated very good with plenty of choice. Dinner is generally fine, but service can be slow and some find prices high.

Related guest reviews

10

Peter

4 Aug 2025

·

Stayed 1 night

Great stay and tasty breakfast before mid-morning flight.

8

David

3 Aug 2025

·

Stayed 1 night

food was fantastic , far better then we were expecting at a "airport hotel"

10

Carla

22 May 2025

·

Stayed 1 night

Conveniently located close to the airport, which was our priority. As you might expect though, there was very little within walking distance with regard to restaurants or things to do for the evening. That said, the on-site restaurant was quite good and the complimentary breakfast was delicious. We would definitely stay here again.

8

Janet

6 Aug 2023

·

Stayed 1 night

Check in staff, superb!Then on to the restaurant, where I had to go looking for wait staff, in competent when found. Meal was cold...a sorry situation when one item was potatoe and leek soup! Also ordered fish and chips, chips were still cold inside. Very dissatisfied.

8

graham

20 Feb 2025

·

Stayed 3 nights

Overall a good stay however felt the food and the service were poor

10

Kurt

28 Jul 2025

·

Stayed 2 nights

Loved the breakfast!

10

Maeve

26 Apr 2025

·

Stayed 1 night

Front desk staff were amazing, checking in and out was fast and friendly. The onsite restaurant offered a large selection of choices.Service was great food was delicious. I would recommend the Hotel and Restaurant.

8

John

15 Jun 2025

·

Stayed 1 night

Front desk personnel were excellent. Location and price of hotel was great. Breakfast was really good. Definitely recommended for an overnight stay near the airport.

8

John

4 Oct 2024

·

Stayed 1 night

The room was clean, quiet and comfortable and the above-bath shower was good. Lighting in the room was very dim though and the temperature control didn't seem to work. Our main complaint would be about service in the restaurant. Service was very slow and although staff were friendly, there were mistakes and omissions with the order, we had to ask for cutlery and it was hard to attract attention to get the bill. We had a 3 year-old with us who really needed to get to bed quickly after eating, so it was very frustrating.

10

Amy

26 May 2025

·

Stayed 1 night

Great one night stay at this airport prior to a long haul flight. Check in was smooth, dinner service was great, room was clean and spacious with all amenities working. Breakfast was standard continental with lots of options. Check out was simple and shuttle bus runs regularly to the airport for £4.50 single trip. We drove past a few other hotels in the area which looked much more run down and dirty than this one. Really pleased with our stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $93	2 $100	3 $110	4 $112	5 $101	6 $102	7 $100
8 $92	9 $95	10 $106	11 $116	12 $131	13 $121	14 $99
15 $98	16 $90	17 $100	18 $108	19 $102	20 $95	21 $92
22 $92	23 $98	24 $106	25 $96	26 $98	27 $98	28 $103
29 $92	30 $90

Holiday Inn London - Gatwick Airport by IHG

Prices for Holiday Inn London - Gatwick Airport by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed with Sofa Bed

Standard Room, 2 Twin Beds

Standard Room

Standard Room, 1 Queen Bed

Premium Room, 1 Queen Bed with Sofa Bed (Stocked Minibar)

Standard Room, 1 King Bed (Super)

Premium Room

Premium Room, 1 Queen Bed (Stocked Minibar)

Guest reviews of Holiday Inn London - Gatwick Airport by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn London - Gatwick Airport by IHG

Considering this hotel for your Hookwood trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $157	26 $145	27 $142	28 $155	29 $129	30 $86	31 $102