Herbert Samuel Jerusalem
US$311
/ night
Avg. for September
Prices for Herbert Samuel Jerusalem
Select dates to see prices and availability
US$311
/ night
Avg. for September
Monthly average prices
Nightly prices at Herbert Samuel Jerusalem average US$256 in the cheapest month (May) and US$369 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$322 |
| February | US$332 |
| March | US$272 |
| April | US$284 |
| May | US$256 |
| June | US$291 |
| July | US$304 |
| August | US$358 |
| September | US$311 |
| October | US$346 |
| November | US$369 |
| December | US$339 |
J
F
M
A
M
J
J
A
Sept · US$311
S
O
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Most expensive: November (~US$369)
Cheapest: May (~US$256)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel in...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Dining
Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 137 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Location
With a stay at Herbert Samuel Jerusalem, you'll be centrally located in Jerusalem, within a 10-minute drive of Western Wall and Ben Yehuda Street. This luxury hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.1 mi (0.1 km) from Zion Square.
What's nearby
Ben Yehuda Street(0.1 Miles)
Mount Herzl(0.1 Miles)
Zion Square(0.1 Miles)
Mamilla Cemetery and Pool(0.3 Miles)
Ethiopian Church(0.3 Miles)
New Gate(0.5 Miles)
Mamilla Mall(0.5 Miles)
French Square(0.5 Miles)
Jerusalem Great Synagogue(0.5 Miles)
Notre Dame of Jerusalem Center(0.6 Miles)
Machane Yehuda Market(0.6 Miles)
Monastery of St. Saviour(0.6 Miles)
Jaffa Gate(0.6 Miles)
Tower of David Museum of the History of Jerusalem(0.7 Miles)
Garden Tomb(0.7 Miles)
The nearest major airport is Ben Gurion Airport (TLV)(33.5 Miles)
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Dry cleaning
Location
Shamai 25 St, Downtown Jerusalem, Jerusalem, Israel
Ben Yehuda Street (0.1 Miles)
Mount Herzl (0.1 Miles)
Zion Square (0.1 Miles)
Mamilla Cemetery and Pool (0.3 Miles)
Ethiopian Church (0.3 Miles)
New Gate (0.5 Miles)
Room options
5
Superior Room
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Superior Room (Zion Square View)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
3
Superior Comfort
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
3
Executive Room
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Room
Room details
2 Single Beds
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
15
Luxury Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Herbert Samuel Jerusalem
8.9
Fabulous
Based on 1,885 verified reviews
Who stays here?
Business
5%
Couple
54%
Family
25%
Group
10%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Herbert Samuel Jerusalem as a centrally located, walkable base with friendly staff, a popular breakfast, and appreciated wellness facilities like an indoor pool, spa, and gym, though some note dated areas, occasional noise, and limitations for car access.
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What guests think
Travellers describe Herbert Samuel Jerusalem as a centrally located, walkable base with friendly staff, a popular breakfast, and appreciated wellness facilities like an indoor pool, spa, and gym, though some note dated areas, occasional noise, and limitations for car access.
Rooms range from spacious and comfortable to small or a bit rundown, and street noise can carry due to limited soundproofing. Cleanliness is often praised, but reviews also note lapses such as missed cleaning, dusty areas, and worn hallway carpets or odors. Overall, expect a lively stay with solid amenities and variable polish.
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AI-generated summary based on recent guest reviews
Facilities
Multiple guests praise the indoor pool, spa, and a small but adequate gym; there is also a lounge with a bar and a rooftop breakfast venue. Parking is off site and vehicle access to the entrance is limited, with nearby paid lots used instead.
Related guest reviews
10
cara
25 May 2025
·
Stayed 1 night
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
10
stanley
15 Jan 2026
·
Stayed 3 nights
Breakfast was a delight. All encompassing menu; eggs made to order. Fresh food andplentiful.center of town off Jaffa. Pool very clean as is gym.
Breakfast was a delight. All encompassing menu; eggs made to order. Fresh food andplentiful.center of town off Jaffa. Pool very clean as is gym.
10
Leon
30 Mar 2023
·
Stayed 3 nights
Very nice hotel. Walking distance to heart of Jerusalem and the Old City. Hotel does not have parking, but their are public lots 20 yards away from the hotel.
Very nice hotel. Walking distance to heart of Jerusalem and the Old City. Hotel does not have parking, but their are public lots 20 yards away from the hotel.
10
Jan Ove
1 Apr 2024
·
Stayed 5 nights
Bodde 5 netter på dette hotellet og det ligger svært sentral i Jerusalem. Hotellet ligger ved en plass med yrende folkeliv, butikker, restauranter og utesteder. 5-10 minutter gange til Gamlebyen og Jaffa gate som tar oss tusener av år tilbake i tid. Personalet er svært vennlig. Gode fasiliteter, komfortable rom i en behagelig atmosfære. Fint trimrom og innendørs basseng for rekreasjon. Badet var fint, men dusjen kunne kanskje blitt rengjort langs lister og kroker. Alt i alt en fin opplevelse!
Bodde 5 netter på dette hotellet og det ligger svært sentral i Jerusalem. Hotellet ligger ved en plass med yrende folkeliv, butikker, restauranter og utesteder. 5-10 minutter gange til Gamlebyen og Jaffa gate som tar oss tusener av år tilbake i tid. Personalet er svært vennlig. Gode fasiliteter, komfortable rom i en behagelig atmosfære. Fint trimrom og innendørs basseng for rekreasjon. Badet var fint, men dusjen kunne kanskje blitt rengjort langs lister og kroker. Alt i alt en fin opplevelse!
10
Benjamin
31 Oct 2024
·
Stayed 4 nights
Really nice hotel. Breakfast amazing. Good service. Was upgraded to a delux room with bit more space. Rare find in jlem with stunning indoor pool. Only gripe is the lack of onsite parking so had to pay externally every time. And the carpark nearby that has an arrangement (20% discount for guests) closes at 11pm so if you miss that deadline you have to go elsewhere without discount.
Really nice hotel. Breakfast amazing. Good service. Was upgraded to a delux room with bit more space. Rare find in jlem with stunning indoor pool. Only gripe is the lack of onsite parking so had to pay externally every time. And the carpark nearby that has an arrangement (20% discount for guests) closes at 11pm so if you miss that deadline you have to go elsewhere without discount.
8
Shahar
19 Apr 2024
·
Stayed 2 nights
My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays. Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly. Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.
My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays. Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly. Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.
10
Jacob
18 Sept 2024
·
Stayed 1 night
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
10
Abraham
1 Jul 2023
·
Stayed 4 nights
Absolutely beautiful, luxury and affordable hotel, that far exceeded my expectations based on some of the reviews on here. The service was exemplary, people were friendly, responsive, and very helpful, especially with getting my luggage from my car in the parking lot and then back. A lot of it has been written about the parking situation, and it’s not that big of a deal. There’s a parking garage exactly one block away from the hotel, which was convenient and not too expensive. The hotel bent over backwards to assist me with my luggage during check in and check out which made it much less of a hassle. The location is unmatched. It’s right off of Ben Yehuda street and beautiful Nachlat Shiva. The gym is well, equipped and clean, the pool was beautiful and warmly heated, and the steam room and sauna was excellent. I would stay here again in a heartbeat.
Absolutely beautiful, luxury and affordable hotel, that far exceeded my expectations based on some of the reviews on here. The service was exemplary, people were friendly, responsive, and very helpful, especially with getting my luggage from my car in the parking lot and then back. A lot of it has been written about the parking situation, and it’s not that big of a deal. There’s a parking garage exactly one block away from the hotel, which was convenient and not too expensive. The hotel bent over backwards to assist me with my luggage during check in and check out which made it much less of a hassle. The location is unmatched. It’s right off of Ben Yehuda street and beautiful Nachlat Shiva. The gym is well, equipped and clean, the pool was beautiful and warmly heated, and the steam room and sauna was excellent. I would stay here again in a heartbeat.
10
Stanley
5 Mar 2025
·
Stayed 9 nights
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
10
Atara
17 Nov 2025
·
Stayed 1 night
Clean room. Nice pool. Relaxing, comfortable environment in a convenient location.
Clean room. Nice pool. Relaxing, comfortable environment in a convenient location.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews highlight clean rooms and public spaces, but several report inconsistencies such as missed or late housekeeping, dusty or unvacuumed spots, hallway odors, and worn carpets.
Related guest reviews
10
Andrew
19 Feb 2026
·
Stayed 1 night
Staff was excellent and very helpful. Hotel is nice and clean with nice amenities.
Staff was excellent and very helpful. Hotel is nice and clean with nice amenities.
10
Christopher
23 Feb 2026
·
Stayed 3 nights
Great location, clean and comfortable room. Would definitely stay here again.
Great location, clean and comfortable room. Would definitely stay here again.
8
Risa
28 Oct 2025
·
Stayed 2 nights
Great location and amazing breakfast. It's very clean but the hotel rooms and hallways need TLC.
Great location and amazing breakfast. It's very clean but the hotel rooms and hallways need TLC.
10
Takuya
29 Mar 2025
·
Stayed 2 nights
The hotel was very clean and the service of the staff was very good.
The hotel was very clean and the service of the staff was very good.
4
Judith
4 Jul 2023
·
Stayed 5 nights
The property is in the centre of town Great location Housekeeping is not good Cleaning was not done of the room
The property is in the centre of town Great location Housekeeping is not good Cleaning was not done of the room
8
Maya
21 Apr 2023
·
Stayed 4 nights
Under the bed had never been vacuumed
Under the bed had never been vacuumed
10
MARCOS
16 Sept 2024
·
Stayed 8 nights
En general la limpieza del lugar deja mucho que desear las almohadas se le salían las plumas y no limpiaban el piso del cuarto El pasillo de las habitaciones tenía un olor a humedad
En general la limpieza del lugar deja mucho que desear las almohadas se le salían las plumas y no limpiaban el piso del cuarto El pasillo de las habitaciones tenía un olor a humedad
4
david
4 Jul 2023
·
Stayed 6 nights
The area was amazing, the room no, very small beds, room was dirty, the cleaning staff came very late and made a terrible job .
The area was amazing, the room no, very small beds, room was dirty, the cleaning staff came very late and made a terrible job .
10
Atara
17 Nov 2025
·
Stayed 1 night
Clean room. Nice pool. Relaxing, comfortable environment in a convenient location.
Clean room. Nice pool. Relaxing, comfortable environment in a convenient location.
8
Meir Yehoshua
22 Jun 2025
·
Stayed 2 nights
Podría haber sido mejor, aunque el hotel es espléndido. En recepción, parecía más interesado en su teléfono móvil que en atenderme cuando hice Check-In, y un rostro sonriente, la atención amable y atenta siempre se agradece y se valora. Me encantó el hotel, la habitación parecía impecable y muy cómoda. Aunque las alfombras del pasillo necesitan más atención y limpieza. La mañana justo antes del Check-Out, caminaba hacia mi habitación después de desayunar en su lindo restaurante, cuando fui cuestionado por un empleado de limpieza sobre si haría Check-Out y cuándo saldría de la habitación. Tal pregunta me dejó incómodo, es algo inaceptable que se hagan ese tipo de preguntas a los huéspedes. Yo pagué por mi estancia en el hotel y siguiendo las reglas del hotel, sé que la hora para el Check-Out es hasta las 11am. Fue una pregunta desagradable. Por el resto, me encantó hospedarme en el hotel.
Podría haber sido mejor, aunque el hotel es espléndido. En recepción, parecía más interesado en su teléfono móvil que en atenderme cuando hice Check-In, y un rostro sonriente, la atención amable y atenta siempre se agradece y se valora. Me encantó el hotel, la habitación parecía impecable y muy cómoda. Aunque las alfombras del pasillo necesitan más atención y limpieza. La mañana justo antes del Check-Out, caminaba hacia mi habitación después de desayunar en su lindo restaurante, cuando fui cuestionado por un empleado de limpieza sobre si haría Check-Out y cuándo saldría de la habitación. Tal pregunta me dejó incómodo, es algo inaceptable que se hagan ese tipo de preguntas a los huéspedes. Yo pagué por mi estancia en el hotel y siguiendo las reglas del hotel, sé que la hora para el Check-Out es hasta las 11am. Fue una pregunta desagradable. Por el resto, me encantó hospedarme en el hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, with some large layouts, but others are small or feel dated, and street noise can be an issue due to limited soundproofing; beds are comfortable.
Related guest reviews
6
Jarrod
7 Jul 2023
·
I had high expectations for this hotel from all the reviews I read. I booked 3 rooms for our stay as we were traveling with our son and a friend. We had to check in twice. The first time was an hour before the rooms were made available and then once they were we were asked to check in again. Despite my trying to tell the reception staff that this had already been done, he rudely stopped me from speaking and told me he was doing his job. I eventually called the previous staff member who checked me in who sorted our the situation. But no apology, they just argued amongst themselves and carried on. Liked: Area, location is close to everything. 15-mins to the Wall, 5 mins to market, 4 stops from main rail station. You can't get better than that. The hotel is old school but it's clean and quiet (we were on the 10th Floor) Disliked: staff (my experience, may be different another time), room was very small, no coffee pods for the machine, aircon was super loud. I think there are many other great options in JLM at this price and we would probably explore those the next time we visit.
I had high expectations for this hotel from all the reviews I read. I booked 3 rooms for our stay as we were traveling with our son and a friend. We had to check in twice. The first time was an hour before the rooms were made available and then once they were we were asked to check in again. Despite my trying to tell the reception staff that this had already been done, he rudely stopped me from speaking and told me he was doing his job. I eventually called the previous staff member who checked me in who sorted our the situation. But no apology, they just argued amongst themselves and carried on. Liked: Area, location is close to everything. 15-mins to the Wall, 5 mins to market, 4 stops from main rail station. You can't get better than that. The hotel is old school but it's clean and quiet (we were on the 10th Floor) Disliked: staff (my experience, may be different another time), room was very small, no coffee pods for the machine, aircon was super loud. I think there are many other great options in JLM at this price and we would probably explore those the next time we visit.
10
cara
25 May 2025
·
Stayed 1 night
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
8
Risa
28 Oct 2025
·
Stayed 2 nights
Great location and amazing breakfast. It's very clean but the hotel rooms and hallways need TLC.
Great location and amazing breakfast. It's very clean but the hotel rooms and hallways need TLC.
10
Susan
8 Sept 2023
·
Stayed 3 nights
I LOVED this hotel! The room was great - absolutely, totally quiet, clean, very comfortable, with an espresso machine and tea kettle, robe and slippers. The hotel spa and gym are terrific - well-equipped, clean, lovely. The hotel staff were friendly and helpful with everything. The location couldn't be better - lots of cafes, shopping, transportation everywhere. My only small criticism is that the breakfast buffet, while abundant, was not as well-stocked as some other five star hotels - though I only had time for breakfast one day out of my seven at the hotel. It's definitely my new favorite hotel in Jerusalem and I can't wait to return!
I LOVED this hotel! The room was great - absolutely, totally quiet, clean, very comfortable, with an espresso machine and tea kettle, robe and slippers. The hotel spa and gym are terrific - well-equipped, clean, lovely. The hotel staff were friendly and helpful with everything. The location couldn't be better - lots of cafes, shopping, transportation everywhere. My only small criticism is that the breakfast buffet, while abundant, was not as well-stocked as some other five star hotels - though I only had time for breakfast one day out of my seven at the hotel. It's definitely my new favorite hotel in Jerusalem and I can't wait to return!
10
Alexander
6 May 2025
·
Stayed 1 night
Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
10
Suzanne
25 Oct 2025
·
Stayed 14 nights
The rooms are a bit rundown.
The rooms are a bit rundown.
6
ERAN
24 May 2024
·
Stayed 2 nights
The staff is friendly, the hotel is in decent shape and the location is right at the center of everything which is amazing. However you are not supposed to feel like people in the street are with you in the room when you are on the 8th floor. Any self respecting hotel would have soundproof windows. Service was ok though we asked the safe to be opened and nobody came... Overall a nice hotel and the beds are very comfortable but not recommended if you're a light sleeper because it's very noisy outside until late at night.
The staff is friendly, the hotel is in decent shape and the location is right at the center of everything which is amazing. However you are not supposed to feel like people in the street are with you in the room when you are on the 8th floor. Any self respecting hotel would have soundproof windows. Service was ok though we asked the safe to be opened and nobody came... Overall a nice hotel and the beds are very comfortable but not recommended if you're a light sleeper because it's very noisy outside until late at night.
10
Roy
3 Jul 2023
·
Stayed 6 nights
The hotel was in a great location, a 10 minute walk to the New Gate of the Old City. Staff were all very friendly and helpful. Room was serviced daily and kept clean and the a/c worked very well. Room was a little smaller than we expected but otherwise it was a wonderful stay
The hotel was in a great location, a 10 minute walk to the New Gate of the Old City. Staff were all very friendly and helpful. Room was serviced daily and kept clean and the a/c worked very well. Room was a little smaller than we expected but otherwise it was a wonderful stay
10
Stanley
5 Mar 2025
·
Stayed 9 nights
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
10
Carole
24 Jan 2023
·
Stayed 3 nights
It was a nice, new clean property. The main negative was the noise level outside the property at night.
It was a nice, new clean property. The main negative was the noise level outside the property at night.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly and helpful, with staff like Tamer or Tamir frequently praised, though a minority experienced slow responses, curt interactions, or check-in issues.
Related guest reviews
10
cara
25 May 2025
·
Stayed 1 night
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
10
Andrew
19 Feb 2026
·
Stayed 1 night
Staff was excellent and very helpful. Hotel is nice and clean with nice amenities.
Staff was excellent and very helpful. Hotel is nice and clean with nice amenities.
4
Joseph
1 Feb 2023
·
Stayed 1 night
We tried calling the front desk before our stay multiple times with no response. We had to park far from the hotel because there was no where to park by the hotel or a way to access the front of hotel by car just bring in our luggage. There were mosquitoes at night and we couldn’t sleep so we called the front desk at 3 am and they said they will send someone over.., which was a knock at 10 am… after a night of no sleep. We told front desk in the morning about our night they just shrugged it off.
We tried calling the front desk before our stay multiple times with no response. We had to park far from the hotel because there was no where to park by the hotel or a way to access the front of hotel by car just bring in our luggage. There were mosquitoes at night and we couldn’t sleep so we called the front desk at 3 am and they said they will send someone over.., which was a knock at 10 am… after a night of no sleep. We told front desk in the morning about our night they just shrugged it off.
2
Eli
28 Nov 2024
·
Stayed 2 nights
\t1.\tDid not receive the complimentary bottle of wine as promised. \t2.\tThe hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options. \t3.\tOn the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold. \t4.\tOverall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
\t1.\tDid not receive the complimentary bottle of wine as promised. \t2.\tThe hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options. \t3.\tOn the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold. \t4.\tOverall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
10
Florence
13 Oct 2025
·
Stayed 7 nights
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
10
Stanley
5 Mar 2025
·
Stayed 9 nights
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
10
Jeffrey
22 Jun 2025
·
Stayed 1 night
Tamer at reception was excellent!
Tamer at reception was excellent!
10
Cara
20 May 2025
·
Stayed 1 night
Tamer at the front desk was so helpful and accommodating! My husband was sick and he helped me get a Dr. everyone should come to Israel!!! Such a great country. This hotel is wonderfully located and a good value. Can walk to everything!
Tamer at the front desk was so helpful and accommodating! My husband was sick and he helped me get a Dr. everyone should come to Israel!!! Such a great country. This hotel is wonderfully located and a good value. Can walk to everything!
8
Howard
11 Oct 2025
·
Stayed 3 nights
Front desk and reception and concierge staff were excellent. The breakfast restaurant was OK but tables were not cleaned and dishes piled up andcsome of the food that was supposed to be hot. Was not hot.
Front desk and reception and concierge staff were excellent. The breakfast restaurant was OK but tables were not cleaned and dishes piled up andcsome of the food that was supposed to be hot. Was not hot.
10
Sam
11 May 2025
·
Stayed 5 nights
The Herbert Samuel in Jerusalem provides incredible value for money and world-leading service. Every staff member I encountered was friendly, professional, helpful, and committed to customer service. Nothing was too much trouble for them, and they always followed up on requests to make sure things had been sorted or resolved. It's not the cheapest hotel around this area, but with the Herbert Samuel, you get way more than you pay for. I look forward to my next stay there.
The Herbert Samuel in Jerusalem provides incredible value for money and world-leading service. Every staff member I encountered was friendly, professional, helpful, and committed to customer service. Nothing was too much trouble for them, and they always followed up on requests to make sure things had been sorted or resolved. It's not the cheapest hotel around this area, but with the Herbert Samuel, you get way more than you pay for. I look forward to my next stay there.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable—minutes to the Old City, markets, and transit. Car access can be tricky or unavailable at the door, and guests use nearby parking.
Related guest reviews
10
Christopher
23 Feb 2026
·
Stayed 3 nights
Great location, clean and comfortable room. Would definitely stay here again.
Great location, clean and comfortable room. Would definitely stay here again.
10
Leon
30 Mar 2023
·
Stayed 3 nights
Very nice hotel. Walking distance to heart of Jerusalem and the Old City. Hotel does not have parking, but their are public lots 20 yards away from the hotel.
Very nice hotel. Walking distance to heart of Jerusalem and the Old City. Hotel does not have parking, but their are public lots 20 yards away from the hotel.
10
Bluma
5 Feb 2025
·
Stayed 3 nights
Literally in the heart of Jerusalem ! Everything is walking distance
Literally in the heart of Jerusalem ! Everything is walking distance
8
David
1 Sept 2023
·
Stayed 3 nights
Best location in the city, close to the old city but also very close to many restaurants and shops. Service is quite curt, but that seems to be normal in Israel. Could use a renovation, rooms and public spaces are looking tired. Gym is small but adequate. More like a 4 star than a 5 star property. Note that the hotel does not have road access - if you have a car, park beforehand at the lot identified on the hotel’s website.
Best location in the city, close to the old city but also very close to many restaurants and shops. Service is quite curt, but that seems to be normal in Israel. Could use a renovation, rooms and public spaces are looking tired. Gym is small but adequate. More like a 4 star than a 5 star property. Note that the hotel does not have road access - if you have a car, park beforehand at the lot identified on the hotel’s website.
10
Thomas
5 Jul 2023
·
Stayed 4 nights
A very nice hotel in a great location. A few minutes walk to the Old City's Jaffa Gate. A great nighttime vibe right outside the hotel.
A very nice hotel in a great location. A few minutes walk to the Old City's Jaffa Gate. A great nighttime vibe right outside the hotel.
10
Ilana
7 Nov 2025
·
Stayed 1 night
Great location !!!
Great location !!!
10
Jacob
18 Sept 2024
·
Stayed 1 night
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
10
Florence
13 Oct 2025
·
Stayed 7 nights
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
10
Stuart
25 Oct 2025
·
Stayed 3 nights
Excellent hotel. Great location and friendly staff.
Excellent hotel. Great location and friendly staff.
10
Stanley
5 Mar 2025
·
Stayed 9 nights
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
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AI-generated summary based on recent guest reviews
Dining
Breakfast is repeatedly praised for variety, freshness, and views, though some mention slow table clearing, lukewarm items, or limited offerings on Shabbat. Overall food quality is well regarded.
Related guest reviews
10
Dannielle
26 Apr 2025
·
Stayed 1 night
well located. Great breakfast. Clean rooms
well located. Great breakfast. Clean rooms
10
Andrew P.
31 Jul 2023
·
Stayed 7 nights
This is a great hotel to stay at. I was there an entire week and the room was cleaned every day, the staff were very cordial, and it’s a 5 minute walk to Mamilla Mall. I read some reviews that make me wonder if they actually stayed there. Oh and the breakfast menu was super fresh and beautifully laid out.
This is a great hotel to stay at. I was there an entire week and the room was cleaned every day, the staff were very cordial, and it’s a 5 minute walk to Mamilla Mall. I read some reviews that make me wonder if they actually stayed there. Oh and the breakfast menu was super fresh and beautifully laid out.
10
Leon
31 Jan 2025
·
Stayed 5 nights
Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
10
Mindy
14 Sept 2025
·
Stayed 1 night
Great breakfast great chops
Great breakfast great chops
10
Alexander
6 May 2025
·
Stayed 1 night
Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
10
stanley
15 Jan 2026
·
Stayed 3 nights
Breakfast was a delight. All encompassing menu; eggs made to order. Fresh food andplentiful.center of town off Jaffa. Pool very clean as is gym.
Breakfast was a delight. All encompassing menu; eggs made to order. Fresh food andplentiful.center of town off Jaffa. Pool very clean as is gym.
10
Florence
13 Oct 2025
·
Stayed 7 nights
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
10
Jenny
28 May 2025
·
Stayed 1 night
Hotel precioso, limpio, muy bien ubicado, delicioso el desayuno y muy buena atención del personal ! Gracias !
Hotel precioso, limpio, muy bien ubicado, delicioso el desayuno y muy buena atención del personal ! Gracias !
8
Howard
11 Oct 2025
·
Stayed 3 nights
Front desk and reception and concierge staff were excellent. The breakfast restaurant was OK but tables were not cleaned and dishes piled up andcsome of the food that was supposed to be hot. Was not hot.
Front desk and reception and concierge staff were excellent. The breakfast restaurant was OK but tables were not cleaned and dishes piled up andcsome of the food that was supposed to be hot. Was not hot.
4
María E
28 Mar 2023
·
Stayed 3 nights
Terrible the staff was not friendly! The breakfast because of the sabbath and next Sunday was terrible nothing offered as the day before. All hot products are taken away only cold cuts and pastries are offered. The hotel needs to be refurbished!
Terrible the staff was not friendly! The breakfast because of the sabbath and next Sunday was terrible nothing offered as the day before. All hot products are taken away only cold cuts and pastries are offered. The hotel needs to be refurbished!
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AI-generated summary based on recent guest reviews
10
Andrew
10 Aug 2026
·
Stayed 3 nights
This is a clean 4 star hotel that borders on 5 stars but let me explain. The property is a little bit older but in excellent condition and has very helpful staff. Location is great. If you are looking for a great location in central Jerusalem with really comfy rooms and beds and a great shower, and don’t want to pay $150-300/night (depending on time of year) this is a great option. If they were to put a killer kosher restaurant in their F&B spaces this would be a top property and compete with the big 5 stars properties.
This is a clean 4 star hotel that borders on 5 stars but let me explain. The property is a little bit older but in excellent condition and has very helpful staff. Location is great. If you are looking for a great location in central Jerusalem with really comfy rooms and beds and a great shower, and don’t want to pay $150-300/night (depending on time of year) this is a great option. If they were to put a killer kosher restaurant in their F&B spaces this would be a top property and compete with the big 5 stars properties.
10
Dan
4 Jun 2026
·
Stayed 1 night
Excellent hotel. Very reasonably priced. Under the radar for some reason but it's in a great location in downtown Jerusalem. Right by the light rail. 30 minute walk to Western Wall. Clean rooms helpful staff, great breakfast!
Excellent hotel. Very reasonably priced. Under the radar for some reason but it's in a great location in downtown Jerusalem. Right by the light rail. 30 minute walk to Western Wall. Clean rooms helpful staff, great breakfast!
10
Fred
28 May 2026
·
Stayed 1 night
Great place to stay. Beautiful room, excellent location, nice breakfast! All in all we highly recommend it
Great place to stay. Beautiful room, excellent location, nice breakfast! All in all we highly recommend it
2
fernando
23 May 2026
·
Stayed 1 night
The room smelled, the mattress and the pillow were very uncomfortable. The coffee machine looked dirty
The room smelled, the mattress and the pillow were very uncomfortable. The coffee machine looked dirty
8
Yoav
3 Apr 2026
·
Stayed 2 nights
Breakfast was excellent, though staff was missing first at several positions - preparing eggs, optional coffee etc.
Breakfast was excellent, though staff was missing first at several positions - preparing eggs, optional coffee etc.
FAQs about Herbert Samuel Jerusalem
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee of approximately USD 35 for adults and children.
What are the standard check-in and check-out times?
Check-in time is at 16:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including features like step-free entrances and wheelchair-accessible facilities in public areas.
What is the location of the property in relation to key landmarks?
The property is centrally located in Jerusalem, within a 10-minute drive of the Western Wall and Zion Square. It is 0.1 mi from Ben Yehuda Street and Mount Herzl.
Does the property have a swimming pool?
Yes, the property features both an indoor pool and an outdoor heated pool. Operational hours are not specified, but the pools are available for guests to enjoy.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-23: 237.13062278067017USD
- 2026-09-24: 230.17146540414427USD
- 2026-09-25: 449.1160627167358USD
- 2026-09-26: 400.9007717897339USD
- 2026-09-27: 414.7497021849365USD
- 2026-09-28: 370.99420453240964USD
- 2026-09-29: 370.38758601208497USD
- 2026-09-30: 425.50375700854494USD
- 2026-10-01: 422.071747736206USD
- 2026-10-02: 423.74342829785155USD
- 2026-10-03: 350.47319931384277USD
- 2026-10-04: 280.51839027850343USD
- 2026-10-05: 235.9546637792053USD
- 2026-10-06: 232.47709824389648USD
- 2026-10-07: 233.76530787731934USD
- 2026-10-08: 418.4587629552002USD
- 2026-10-09: NO DATA
- 2026-10-10: 233.76530787731934USD
- 2026-10-11: 306.60732534417724USD
- 2026-10-12: 475.13405149554444USD
- 2026-10-13: 385.70469497290037USD
- 2026-10-14: 374.03528032678224USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: 365.6013842827759USD
- 2026-10-18: 315.8392976963501USD
- 2026-10-19: 317.96393767266846USD
- 2026-10-20: 247.28972148727416USD
- 2026-10-21: 338.7251328643799USD
- 2026-10-22: 366.24850882891843USD
- 2026-10-23: NO DATA
- 2026-10-24: 233.161344636322USD
- 2026-10-25: 230.55653297091675USD
- 2026-10-26: 235.51248167474364USD
- 2026-10-27: 317.96393767266846USD
- 2026-10-28: 244.81996461746215USD
- 2026-10-29: 353.4690485858154USD
- 2026-10-30: NO DATA
- 2026-10-31: 209.91963261935425USD
- 2026-11-01: 361.9370293919067USD
- 2026-11-02: 354.6869367039795USD
- 2026-11-03: 365.6013842827759USD
- 2026-11-04: 388.6002336925049USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 365.6013842827759USD
- 2026-11-08: 366.24850882891843USD
- 2026-11-09: 364.3826631358032USD
- 2026-11-10: 434.66867054162594USD
- 2026-11-11: 600.6824958728027USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 352.75646185913087USD
- 2026-11-15: 354.2663612842407USD
- 2026-11-16: 365.791904913208USD
- 2026-11-17: 352.75646185913087USD
- 2026-11-18: 355.6036849078369USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: 329.3745233260498USD
- 2026-11-22: 371.05859071740724USD
- 2026-11-23: 376.5374211915283USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector, a security system, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Family room
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Fitness Center (nearby)
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi