La Grande Residence at the Sutton Place Hotel
$228
/ night
Avg. for November
Prices for La Grande Residence at the Sutton Place Hotel
Select dates to see prices and availability
$228
/ night
Avg. for November
Monthly average prices
Nightly prices at La Grande Residence at the Sutton Place Hotel average $228 in November, the cheapest month, and $596 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $267 |
| February | $270 |
| March | $280 |
| April | $300 |
| May | $461 |
| June | $596 |
| July | $586 |
| August | $493 |
| September | $477 |
| October | $327 |
| November | $228 |
| December | $243 |
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Nov · $228
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Most expensive: June (~$596)
Cheapest: November (~$228)
About this property
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a steam room. This hotel also features complimentary wireless internet access, concierge...
Amenities
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Vancouver? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Grab a bite at Gerald Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 164 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at La Grande Residence Vancouver at The Sutton Place Hotel, you'll be centrally located in Vancouver, steps from Robson Street and 11 minutes by foot from Vancouver Waterfront. This luxury hotel is 0.6 mi (1 km) from Vancouver Convention Centre and 0.7 mi (1.1 km) from Canada Place Cruise Ship Terminal.
What's nearby
Robson Street(0.2 miles)
Robson Square(0.2 miles)
Vancouver Art Gallery(0.2 miles)
Orpheum Theater(0.2 miles)
St. Paul's Hospital(0.2 miles)
Commodore Ballroom(0.2 miles)
Vogue Theatre(0.3 miles)
Pacific Centre Shopping Mall(0.3 miles)
Granville Street(0.3 miles)
United States Consulate(0.5 miles)
Vancouver Waterfront(0.6 miles)
Waterfront Centre(0.6 miles)
Jack Poole Plaza(0.6 miles)
Vancouver Convention Centre(0.6 miles)
Sunset Beach(0.7 miles)
Vancouver Harbour Flight Centre (CXH)(0.7 miles)
Vancouver Intl. Airport (YVR)(8.7 miles)
Pitt Meadows, BC (YPK)(24.8 miles)
Sechelt, BC (YHS-Sunshine Coast Regional)(39.1 miles)
Galiano Island, BC (YMF-Montague Harbour Seaplane Base)(74.4 miles)
Parking
Restaurant
Swimming pool
Business Center
Valet Parking
Tour Desk
Location
855 Burrard Street, Vancouver, Canada
Robson Street (0.2 miles)
Robson Square (0.2 miles)
Vancouver Art Gallery (0.2 miles)
Orpheum Theater (0.2 miles)
St. Paul's Hospital (0.2 miles)
Commodore Ballroom (0.2 miles)
Room options
12
Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed
Room details
1 King Bed
, 1 Queen Bed
, and 1 Sofa Bed
Sleeps 6
796 ft²
Separate Dining AreaAir ConditioningKitchenSeparate Living Room
6
Room, 1 King Bed (Run of House, 1 King Bed, Sofa Bed)
Room details
1 King Bed
Sleeps 4
699 ft²
Separate Dining AreaAir ConditioningKitchenSeparate Living Room
12
Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed
Room details
1 King Bed
, 1 Queen Bed
, and 1 Sofa Bed
Sleeps 6
796 ft²
Separate Dining AreaAir ConditioningKitchenSeparate Living Room
9
One Bedroom Sutton Suite, 1 King Bed, Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
699 ft²
Separate Dining AreaAir ConditioningKitchenSeparate Living Room
9
One Bedroom Premium Suite, 1 King Bed, Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
700 ft²
Separate Dining AreaAir ConditioningKitchenSeparate Living Room
9
One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
699 ft²
Separate Dining AreaAir ConditioningKitchenSeparate Living Room
Guest reviews of La Grande Residence at the Sutton Place Hotel
8.6
Fabulous
Based on 1,003 verified reviews
Who stays here?
Business
9%
Couple
30%
Family
49%
Group
8%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At La Grande Residence at the Sutton Place Hotel, travellers praise the central, walkable location, spacious suite-style rooms with kitchens, and friendly staff, while repeatedly noting dated furnishings, inconsistent housekeeping, occasional check‑in delays, and siren noise at night.
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What guests think
At La Grande Residence at the Sutton Place Hotel, travellers praise the central, walkable location, spacious suite-style rooms with kitchens, and friendly staff, while repeatedly noting dated furnishings, inconsistent housekeeping, occasional check‑in delays, and siren noise at night.
Families like the apartment-style layouts, laundry access, and nearby grocery, finding the suites practical for longer stays. Facilities draw mixed feedback: the indoor pool and hot tub can be cold, dated, or briefly closed; the gym is basic; parking is convenient but expensive and tight. On-site dining is widely liked when open, though some stays encountered temporary restaurant closures. Overall, expect roomy, family-friendly convenience in downtown Vancouver with an older-residence feel.
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the indoor pool and hot tub, though several mention they are cold, dated, or temporarily closed; the gym is basic. Parking is convenient but tight and expensive.
Related guest reviews
8
Irina
Oct 19, 2025
·
Stayed 3 nights
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
10
Micah
Nov 29, 2025
·
Stayed 1 night
Excellent and very helpful staff. Valet parking was easy and worth the cost. Had a family of 6 stay in a 3rd floor suite and had plenty of space to store things and to sleep. Pool and hot tub were also great in the morning thanks to the early opening time. Would definitely stay here again. I’ve recommended this place to many people I know as it is one of my favourites.
Excellent and very helpful staff. Valet parking was easy and worth the cost. Had a family of 6 stay in a 3rd floor suite and had plenty of space to store things and to sleep. Pool and hot tub were also great in the morning thanks to the early opening time. Would definitely stay here again. I’ve recommended this place to many people I know as it is one of my favourites.
10
Sandra
Nov 20, 2024
·
Stayed 1 night
The hotel staff was friendly and very accommodating. We were given an early check-in which was so great. We were able to get into our room early and then do some shopping before dinner which was very helpful. The grandkids loved the pool. They said it was nice and warm. We were also given a later check-out which was very helpful as well. Will definitely stay there again.
The hotel staff was friendly and very accommodating. We were given an early check-in which was so great. We were able to get into our room early and then do some shopping before dinner which was very helpful. The grandkids loved the pool. They said it was nice and warm. We were also given a later check-out which was very helpful as well. Will definitely stay there again.
10
Sari
Jun 1, 2024
·
Stayed 7 nights
Perfect place to stay for our family trip to Vancouver. Great location and easy to get to various attractions. The staff was super friendly, the room was cleaned daily (yayyyy!) there is laundry onsite and a great restaurant. I knocked one start off for “facilities” because the pool was closed 5 days of our 7 day stay…a real bummer when there were a couple rainy days that kids would have really enjoyed it. Other than that…highly recommend this hotel.
Perfect place to stay for our family trip to Vancouver. Great location and easy to get to various attractions. The staff was super friendly, the room was cleaned daily (yayyyy!) there is laundry onsite and a great restaurant. I knocked one start off for “facilities” because the pool was closed 5 days of our 7 day stay…a real bummer when there were a couple rainy days that kids would have really enjoyed it. Other than that…highly recommend this hotel.
10
Sarah
Jul 23, 2025
·
Stayed 1 night
Really liked the property. It was very clean in our room and when we arrived we found out the pool was out of order which sucked since we had originally booked this hotel for the pool. We ended up using another hotel for their pool which we were grateful for, especially with small kids
Really liked the property. It was very clean in our room and when we arrived we found out the pool was out of order which sucked since we had originally booked this hotel for the pool. We ended up using another hotel for their pool which we were grateful for, especially with small kids
10
Nachelle
Nov 22, 2025
·
Stayed 5 nights
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
8
greg
Jan 3, 2025
·
Stayed 3 nights
Parking rates are higher than competitors next door. Doesn't have all the necessary kitchen staples to be self sufficient in their apartments. Jacuzzi not cleaned during after hours to be ready during operating hours.
Parking rates are higher than competitors next door. Doesn't have all the necessary kitchen staples to be self sufficient in their apartments. Jacuzzi not cleaned during after hours to be ready during operating hours.
10
Emily
Jun 29, 2025
·
Stayed 3 nights
The two bedroom suites are fantastic and the grocery store across the street is great. Plenty of good restaurants and shops you can walk to. My only complaint is that the entire pool area being tile floor is dangerous and I’ve seen several people slip. I wear sandals right up to the edge of the pool and spa or else I’d be falling too.
The two bedroom suites are fantastic and the grocery store across the street is great. Plenty of good restaurants and shops you can walk to. My only complaint is that the entire pool area being tile floor is dangerous and I’ve seen several people slip. I wear sandals right up to the edge of the pool and spa or else I’d be falling too.
8
Gordon
Jun 6, 2024
·
Stayed 13 nights
Great location! Lovely property, although the residences side is a bit older. Pool and gym a bit dated. Pool was also down for a few days I was there, alternate pool provided was bit of a walk. Parking on site expensive. Prime spot in downtown Vanouver right by Robson. Great staff and services. House keeping was great. Enjoyed my stay!
Great location! Lovely property, although the residences side is a bit older. Pool and gym a bit dated. Pool was also down for a few days I was there, alternate pool provided was bit of a walk. Parking on site expensive. Prime spot in downtown Vanouver right by Robson. Great staff and services. House keeping was great. Enjoyed my stay!
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many report clean or spotless suites, but recurring complaints cite dusty or dirty rooms, leftover dishes, mold, and untidy corridors or pool areas. A few guests also reported pests.
Related guest reviews
6
Madelene
Sep 4, 2024
·
Stayed 1 night
This hotel is in a great location. That said, it is confusing to get to the front of hotel if you're driving. The doormen were so helpful and friendly! The room itself was not clean, including the dishes, which is surprising for the price. Overall safe, quiet, friendly, comfortable beds and easy to get to our concert!
This hotel is in a great location. That said, it is confusing to get to the front of hotel if you're driving. The doormen were so helpful and friendly! The room itself was not clean, including the dishes, which is surprising for the price. Overall safe, quiet, friendly, comfortable beds and easy to get to our concert!
4
Monette
Jul 2, 2025
·
Stayed 3 nights
Staffs are friendly, however, our room’s window have molds and dirty sticky stuff. As well as the master bedroom’s sink
Staffs are friendly, however, our room’s window have molds and dirty sticky stuff. As well as the master bedroom’s sink
6
Nicole
Sep 23, 2025
·
Stayed 1 night
Room was dirty. Pool was good
Room was dirty. Pool was good
2
Steven
May 18, 2025
·
Stayed 1 night
The room was dirty when we arrived. It smelled like fish and there were dirty dishes in the cupboard. When house keeping followed up they said they’d come back and deodorize the room when we went for our medical appt and they never returned. It was disgusted. Wall paper peeling off walls. We paid $700 for one night with parking and it absolutely was not worth it. I travelled with my baby and couldn’t let him on the floor or furniture knowing how filthy and smelly it was. We had to get a playpen to let him play on there when not holding him.
The room was dirty when we arrived. It smelled like fish and there were dirty dishes in the cupboard. When house keeping followed up they said they’d come back and deodorize the room when we went for our medical appt and they never returned. It was disgusted. Wall paper peeling off walls. We paid $700 for one night with parking and it absolutely was not worth it. I travelled with my baby and couldn’t let him on the floor or furniture knowing how filthy and smelly it was. We had to get a playpen to let him play on there when not holding him.
10
Alain
Dec 7, 2025
·
Stayed 3 nights
Spotless and quiet room. Very friendly staff.
Spotless and quiet room. Very friendly staff.
6
Rebecca
Aug 31, 2023
·
Stayed 2 nights
Room waa disgusting but management fixed the issurle, by putting us in a room that was acyually clean and also provided us with a discout. Service and management are great.
Room waa disgusting but management fixed the issurle, by putting us in a room that was acyually clean and also provided us with a discout. Service and management are great.
2
Gail
Apr 27, 2024
·
Stayed 3 nights
Dirty Found bug A rat ran across the room late 1 night Dirty bedding Dirty floors Noisy guests Dead birds outs window Felt unsafe, very loud Renovations were going on Extremely uncomfortable & not satisfied
Dirty Found bug A rat ran across the room late 1 night Dirty bedding Dirty floors Noisy guests Dead birds outs window Felt unsafe, very loud Renovations were going on Extremely uncomfortable & not satisfied
8
Rani
Aug 27, 2023
·
Stayed 2 nights
Good hotel, great location. Rooms are spacious and have a lot amenities. The room and the pool could have been a little bit more clean but good stay overall.
Good hotel, great location. Rooms are spacious and have a lot amenities. The room and the pool could have been a little bit more clean but good stay overall.
2
Manoj
Nov 7, 2025
·
Stayed 3 nights
The rooms were not really clean. Also expe d more comfy stay but was not to be
The rooms were not really clean. Also expe d more comfy stay but was not to be
6
Shelley
Nov 19, 2023
·
Stayed 1 night
The suite bathrooms were not very clean.
The suite bathrooms were not very clean.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and apartment‑style with kitchens and balconies, making them popular for families and longer stays. Common drawbacks are dated decor and maintenance wear, some noise from sirens or elevators, and occasional A/C or heating issues or limited bathrooms.
Related guest reviews
6
Jorge
Sep 20, 2025
·
Stayed 3 nights
Overall, it’s a good hotel in a great location. Good restaurants nearby and friendly staff. Our complaint is that our 2-bedroom suit only had ONE shower, which was a terrible surprise for us and quite frankly, unacceptable.
Overall, it’s a good hotel in a great location. Good restaurants nearby and friendly staff. Our complaint is that our 2-bedroom suit only had ONE shower, which was a terrible surprise for us and quite frankly, unacceptable.
8
Irina
Oct 19, 2025
·
Stayed 3 nights
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
10
Jamie
Aug 17, 2025
·
Stayed 2 nights
Stayed in 2 bedroom family suite. Everything we needed, impeccably clean, fantastic downtown location! Full ( but amazingly compact) kitchen with fridge, stovetop, dual oven/ microwave, toaster, full size coffee pot and espresso maker, dishwasher, and even had separate recycling/ trash/ mini compost bin (all emptied daily) under the sink! 2 story fantastic grocery and a wonderful wine shop around the corner. This room had the best balance of affordability and luxury for a family of 5 I have ever seen! Top notch , all the way!
Stayed in 2 bedroom family suite. Everything we needed, impeccably clean, fantastic downtown location! Full ( but amazingly compact) kitchen with fridge, stovetop, dual oven/ microwave, toaster, full size coffee pot and espresso maker, dishwasher, and even had separate recycling/ trash/ mini compost bin (all emptied daily) under the sink! 2 story fantastic grocery and a wonderful wine shop around the corner. This room had the best balance of affordability and luxury for a family of 5 I have ever seen! Top notch , all the way!
10
Ryan
Aug 17, 2025
·
Stayed 4 nights
My family of 5 stayed at the Sutton Place Hotel La Grande Residence suite in late July-Aug. we might be spoiled forever. The suite is spacious, like the size and layout of a 1BR apartment. We loved having a dining table w 4 chairs to eat, sit and relax. In addition, the sofa and chair ensure that everyone always has a seat. The kitchen with sizable fridge+freezer, and the microwave/oven lets us store, and reheat food. There’s even a stove with pots and pans, spatula if you want to cook. It’s a full kitchen with a large counter. There are multiple closets with ample storage space. The gym is a little bigger and with more equipment than most hotel gyms. The indoor pool is great you don’t have to worry about weather or sun screen. The hotel location is perfect for exploring Vancouver. It’s around the corner from Robson and 8 minute walk to train station. It’s walking distance to numerous touristy areas, and sites. We didn’t use a car the entire time. We look forward to staying here again in our next Vancouver visit. Thank you staff for the wonderful experience.
My family of 5 stayed at the Sutton Place Hotel La Grande Residence suite in late July-Aug. we might be spoiled forever. The suite is spacious, like the size and layout of a 1BR apartment. We loved having a dining table w 4 chairs to eat, sit and relax. In addition, the sofa and chair ensure that everyone always has a seat. The kitchen with sizable fridge+freezer, and the microwave/oven lets us store, and reheat food. There’s even a stove with pots and pans, spatula if you want to cook. It’s a full kitchen with a large counter. There are multiple closets with ample storage space. The gym is a little bigger and with more equipment than most hotel gyms. The indoor pool is great you don’t have to worry about weather or sun screen. The hotel location is perfect for exploring Vancouver. It’s around the corner from Robson and 8 minute walk to train station. It’s walking distance to numerous touristy areas, and sites. We didn’t use a car the entire time. We look forward to staying here again in our next Vancouver visit. Thank you staff for the wonderful experience.
8
Glen
Aug 16, 2025
·
Stayed 3 nights
The hotel could use some updates. Really shows its age and there is wear and tear pretty much everywhere you look.
The hotel could use some updates. Really shows its age and there is wear and tear pretty much everywhere you look.
8
Donna
Jul 26, 2025
·
Stayed 2 nights
Loved the location and the fact that we had a large refrigerator and sitting area as well as two bathrooms. A microwave would have been more beneficial than an oven. The staff were very pleasant and helpful. The fact that one of the bedrooms had no A/C vent was disappointing. That room remained very warm, even though we kept the drapes pulled. A good renovation may be due soon.
Loved the location and the fact that we had a large refrigerator and sitting area as well as two bathrooms. A microwave would have been more beneficial than an oven. The staff were very pleasant and helpful. The fact that one of the bedrooms had no A/C vent was disappointing. That room remained very warm, even though we kept the drapes pulled. A good renovation may be due soon.
10
Kristina
May 21, 2024
·
Stayed 3 nights
We stayed in 2-bedroom Sutton suite. The suite was clean and had everything we could possibly want. I requested extra blankets & pillows and extra coffee/tea and housekeeping delivered the in minutes. There’s a grocery store across the street and a wine shop next door, which was an extra convenience. The staff were super friendly and answered every question we had. We ate breakfast at Boulevard restaurant on our last morning there, which was delicious. The hotel itself is perfectly located: about halfway between Harbour and Granville Island, and is close to train stations and bus stops. I will definitely stay here again.
We stayed in 2-bedroom Sutton suite. The suite was clean and had everything we could possibly want. I requested extra blankets & pillows and extra coffee/tea and housekeeping delivered the in minutes. There’s a grocery store across the street and a wine shop next door, which was an extra convenience. The staff were super friendly and answered every question we had. We ate breakfast at Boulevard restaurant on our last morning there, which was delicious. The hotel itself is perfectly located: about halfway between Harbour and Granville Island, and is close to train stations and bus stops. I will definitely stay here again.
10
Heather
Aug 5, 2025
·
Stayed 1 night
In the middle of downtown Vancouver. Convient to shopping and dining. Only issue we had was AC unit in one of the bedrooms wasnt cool enough.
In the middle of downtown Vancouver. Convient to shopping and dining. Only issue we had was AC unit in one of the bedrooms wasnt cool enough.
10
Trevor
Sep 19, 2025
·
Stayed 3 nights
This property is in a good downtown location. We found the property condition clean and well maintained. Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk. We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. It’s not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.
This property is in a good downtown location. We found the property condition clean and well maintained. Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk. We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. It’s not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.
8
Peter
Jan 4, 2025
·
Stayed 2 nights
Our room abutted the elevator shaft so there was an annoying sound of machinery/“clunks” etc all night: didn’t get much sleep
Our room abutted the elevator shaft so there was an annoying sound of machinery/“clunks” etc all night: didn’t get much sleep
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive, and helpful, especially doormen and housekeeping. However, guests report periodic long check‑in lines, brusque front‑desk interactions, slow responses, and occasional billing or pre‑authorization miscommunication.
Related guest reviews
10
Maria Cecilia
Apr 17, 2025
·
Stayed 7 nights
The staff, especially Joyce were very helpful and pleasant. The hotel was centrally located and super walkable to everything downtown. This is my 2nd time staying at the Residences and I will return again!
The staff, especially Joyce were very helpful and pleasant. The hotel was centrally located and super walkable to everything downtown. This is my 2nd time staying at the Residences and I will return again!
6
Nelson
Sep 23, 2025
·
Stayed 3 nights
Communication at front desk needs improvement! First, no detailed explanation of the amount withheld for our 3 night stay which was substantially higher than Expedia quote. Made me question our Expedia package. Second, a request to cancel overnight parking for the last 2 days of stay was made before we had even stayed a full first day was not acted on and resulted in an extra overnight charge of $55. Third, when checking out on final day, due to long lineups and need to get to airport, unable to speak with a live person to rectify their error. Unfortunately there is no ability to phone or email the front desk about these type of issues. Very frustrating.
Communication at front desk needs improvement! First, no detailed explanation of the amount withheld for our 3 night stay which was substantially higher than Expedia quote. Made me question our Expedia package. Second, a request to cancel overnight parking for the last 2 days of stay was made before we had even stayed a full first day was not acted on and resulted in an extra overnight charge of $55. Third, when checking out on final day, due to long lineups and need to get to airport, unable to speak with a live person to rectify their error. Unfortunately there is no ability to phone or email the front desk about these type of issues. Very frustrating.
4
Jocelyn
Dec 12, 2023
·
Stayed 1 night
Was incredibly disappointed in our room at The Sutton. Since the hotel is undergoing renovations, they're advertising their new updated rooms on Expedia (which is what I thought I had booked), but the room we were given was old and worn and looked completely different. Additionally, check-in took over 40 minutes with a line around the lobby.
Was incredibly disappointed in our room at The Sutton. Since the hotel is undergoing renovations, they're advertising their new updated rooms on Expedia (which is what I thought I had booked), but the room we were given was old and worn and looked completely different. Additionally, check-in took over 40 minutes with a line around the lobby.
10
Nicole
Dec 29, 2025
·
Stayed 5 nights
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
10
Colin
Oct 13, 2024
·
Stayed 4 nights
Staff friendly and efficient. On site restaurant very good with excellent service. Call out to Ryan at front desk who fixed a room problem rapidly with as little inconvenience to our British relatives and ourselves. Thanks Ryan. Stay was great - many dining options in area. Word to wise, get reservations.
Staff friendly and efficient. On site restaurant very good with excellent service. Call out to Ryan at front desk who fixed a room problem rapidly with as little inconvenience to our British relatives and ourselves. Thanks Ryan. Stay was great - many dining options in area. Word to wise, get reservations.
10
Melissa
Dec 2, 2024
·
Stayed 1 night
Cannot say enough amazing things about the staff, bellmen were always cheerful and so friendly. I cannot wait to book my next stay here.
Cannot say enough amazing things about the staff, bellmen were always cheerful and so friendly. I cannot wait to book my next stay here.
6
Vikas
Sep 2, 2024
·
Stayed 2 nights
Check In Arrived at 10 NOT expecting to be given a room as we knew that the check in time was 4pm. The reception staff were very hopeful that the room would be ready quickly and we would be phoned when it was. They said our room had been prioritised. So we went off for a walk. 1230 pm- no phone, no room. Room finally given at 330. Bags of rubbish were sitting in front of the room in the corridor! Considering that checkout was 12 noon, it is taking the room service an incredibly long time to do up the room. Room Very spacious but very dated. Wall paper peeling off in some areas. Cleanliness was average. Beds comfortable. Location Absolutely fantastic. Heart of downtown- next to Robson street. Summary Great potential. Let down by the housekeeping and the dated decor. Not value for money (I paid nearly £450 per night)!
Check In Arrived at 10 NOT expecting to be given a room as we knew that the check in time was 4pm. The reception staff were very hopeful that the room would be ready quickly and we would be phoned when it was. They said our room had been prioritised. So we went off for a walk. 1230 pm- no phone, no room. Room finally given at 330. Bags of rubbish were sitting in front of the room in the corridor! Considering that checkout was 12 noon, it is taking the room service an incredibly long time to do up the room. Room Very spacious but very dated. Wall paper peeling off in some areas. Cleanliness was average. Beds comfortable. Location Absolutely fantastic. Heart of downtown- next to Robson street. Summary Great potential. Let down by the housekeeping and the dated decor. Not value for money (I paid nearly £450 per night)!
10
Eyrin
Nov 24, 2025
·
Stayed 1 night
Staff are always curteous and willing to go the extra mile. The Sutton is our go to.
Staff are always curteous and willing to go the extra mile. The Sutton is our go to.
10
Ronald
Sep 2, 2025
·
Stayed 1 night
When we checked in early we were fortunate to be accommodated. Also the lady at the front said are you here celebrating a birthday and going to a concert I said yes my wife’s birthday. She asked me to wait a minute and went in the back returned with amazing news telling me she asked her manager if she could upgrade us and excitingly we received a beautiful upgrade and our stay was amazing. I missed her name possibly it was Suzzie but I could easily be wrong.
When we checked in early we were fortunate to be accommodated. Also the lady at the front said are you here celebrating a birthday and going to a concert I said yes my wife’s birthday. She asked me to wait a minute and went in the back returned with amazing news telling me she asked her manager if she could upgrade us and excitingly we received a beautiful upgrade and our stay was amazing. I missed her name possibly it was Suzzie but I could easily be wrong.
8
Laurine
Jan 9, 2023
·
Stayed 19,364 nights
The concierge staff plus Anil at the front desk, and Diego(the guy who took our luggage up were nice) but … they forced us to pay for a movie we did not watch. First they said we checked in at 3:30 am and when we showed proof that we were still in Calgary and couldn’t have been there watching a movie, the manager said maybe the night staff automatically checked us in. Then they said we had watched an earlier movie and stopped it, then came down to tell them to reverse the charge: again I told him we hadn’t had any conversation with anyone regarding a movie. The only time we were coming back to the hotel was around 1:am just to sleep. After those inconsistencies I assumed they would have realized they were making a mistake and not push that on us but it didn’t happen. We had a flight to catch so we had to pay and leave. DEFINITELY NOT HAPPY ABOUT IT AND WON’T BE GOING BACK BECAUSE WE DON’T KNOW WHAT’S NEXT
The concierge staff plus Anil at the front desk, and Diego(the guy who took our luggage up were nice) but … they forced us to pay for a movie we did not watch. First they said we checked in at 3:30 am and when we showed proof that we were still in Calgary and couldn’t have been there watching a movie, the manager said maybe the night staff automatically checked us in. Then they said we had watched an earlier movie and stopped it, then came down to tell them to reverse the charge: again I told him we hadn’t had any conversation with anyone regarding a movie. The only time we were coming back to the hotel was around 1:am just to sleep. After those inconsistencies I assumed they would have realized they were making a mistake and not push that on us but it didn’t happen. We had a flight to catch so we had to pay and leave. DEFINITELY NOT HAPPY ABOUT IT AND WON’T BE GOING BACK BECAUSE WE DON’T KNOW WHAT’S NEXT
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AI-generated summary based on recent guest reviews
Location
Central downtown location that is very walkable to shopping, dining, transit, and attractions, with a grocery next door. Some guests note frequent sirens due to the nearby hospital.
Related guest reviews
10
Carlomiel Monti
Aug 1, 2025
·
Stayed 4 nights
Right at the heart of downtown Vancouver.
Right at the heart of downtown Vancouver.
10
Carl
Jan 22, 2026
·
Stayed 4 nights
Great location fantastic rooms
Great location fantastic rooms
8
Bob
Mar 2, 2025
·
Stayed 2 nights
Staff were all prompt and polite and efficient when requesting a few fixes in residence room. Sirens all night long were a little annoying but being next to St. Pauls hospital it is to be expected.
Staff were all prompt and polite and efficient when requesting a few fixes in residence room. Sirens all night long were a little annoying but being next to St. Pauls hospital it is to be expected.
10
SEIJI
Oct 7, 2025
·
Stayed 3 nights
立地が良く、どこに行くにも便利。
立地が良く、どこに行くにも便利。
10
Agnes
Apr 3, 2025
·
Stayed 3 nights
Stay in the residence side regularly and love the location, close to the IGA/Whole Foods, has a wine store and of course is central and right by Robson Street. What's not to love? Was in an upgraded room this time which was fantastic.
Stay in the residence side regularly and love the location, close to the IGA/Whole Foods, has a wine store and of course is central and right by Robson Street. What's not to love? Was in an upgraded room this time which was fantastic.
10
Kristen
Aug 16, 2025
·
Stayed 3 nights
Great location
Great location
10
Nicole
Dec 29, 2025
·
Stayed 5 nights
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
Perfect location to shopping and upscale restaurants. Staff were wonderful, room was great
10
Minyin
Sep 3, 2025
·
Stayed 2 nights
Great location.
Great location.
10
Nachelle
Nov 22, 2025
·
Stayed 5 nights
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
10
Gregory Warren
Jan 28, 2025
·
Stayed 3 nights
Location …Location
Location …Location
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AI-generated summary based on recent guest reviews
Dining
Boulevard and on-site dining earn frequent praise for quality, breakfast, and happy hour. Downsides include occasional restaurant/bar closures for renovations and a few reports of slow or cold room service or high prices.
Related guest reviews
8
Sharon Sandra
Mar 17, 2025
·
Stayed 3 nights
Very close to shops and restaurants. Had an amazing time!!! Happy hour in the lounge was very good! Would definitely recommend this hotel for your Vancouver stay!
Very close to shops and restaurants. Had an amazing time!!! Happy hour in the lounge was very good! Would definitely recommend this hotel for your Vancouver stay!
8
Elizabeth
Mar 25, 2024
·
Stayed 2 nights
This is our favorite place to stay, when we are in town. This last trip, we weren’t informed that the restaurant and bar are closed for renovations. As I totally get that renos are necessary, we would’ve booked for when it was open. It’s one of our favorite things about the hotel. We will of course be back and will double check that all is open.
This is our favorite place to stay, when we are in town. This last trip, we weren’t informed that the restaurant and bar are closed for renovations. As I totally get that renos are necessary, we would’ve booked for when it was open. It’s one of our favorite things about the hotel. We will of course be back and will double check that all is open.
10
Robert
Oct 2, 2023
·
Stayed 5 nights
I enjoyed the property and the facilities. Service was great and the Breakfast at the Boulevard was bountiful. Almost anything was available within walking distance, but a cab or Uber were always seconds away. Room was great and the staff were super friendly.
I enjoyed the property and the facilities. Service was great and the Breakfast at the Boulevard was bountiful. Almost anything was available within walking distance, but a cab or Uber were always seconds away. Room was great and the staff were super friendly.
8
Irina
Oct 19, 2025
·
Stayed 3 nights
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
10
Kathryn
Aug 21, 2024
·
Stayed 2 nights
Beautiful property. No breakfast. Housekeeping must dust better. Comfortable beds. Nice kitchen and well supplied. Is a stop for Hop On Hop Off bus which is great. Concierge and Reception staff were excellent.
Beautiful property. No breakfast. Housekeeping must dust better. Comfortable beds. Nice kitchen and well supplied. Is a stop for Hop On Hop Off bus which is great. Concierge and Reception staff were excellent.
10
Burke T
Jun 28, 2025
·
Stayed 2 nights
Quiet and spacious rooms with balcony. Kitchen well stocked for coffee, tea, or espresso. Breakfast buffet was delicious.
Quiet and spacious rooms with balcony. Kitchen well stocked for coffee, tea, or espresso. Breakfast buffet was delicious.
10
Jocelyn
Jul 9, 2023
·
Stayed 8 nights
Close to Robson Street, IGA, good restaurants, Hop on Hop off bus stops outside. Great to have our own kitchen facilities especially for breakfast which is $38 per person if you eat at the hotel. Laundry facilities. Good hotel shop.
Close to Robson Street, IGA, good restaurants, Hop on Hop off bus stops outside. Great to have our own kitchen facilities especially for breakfast which is $38 per person if you eat at the hotel. Laundry facilities. Good hotel shop.
10
Cameron
Feb 19, 2025
·
Stayed 2 nights
Excellent on site dining, convenient location and friendly staff. I made our first travelling experience with a young child stress free.
Excellent on site dining, convenient location and friendly staff. I made our first travelling experience with a young child stress free.
10
Nachelle
Nov 22, 2025
·
Stayed 5 nights
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
This was a great property for many reasons. The location is perfect for walking to various different tourist destinations, great shopping, restaurants and entertainment. The full kitchen makes it easy to make your own meals, and save many on fresh snacks and beverages utilizing the full fridge. There is a grocery store beside the hotel for extra convenience. The hotel is fantastic. The pool and hot tub was always clean, warm and fully stocked with fresh towels, with robes in the room wear to the pool. The fitness centre appeared to have everything you would need for a morning workout. The front desk is very quick to bring up any additional items you may need. The restaurant was fantastic with Michelin Star ratings. The staff at the hotel are very friendly and helpful. We visited at the start of the Christmas season and the hotel was beautifully decorated, perfect for Christmas selfies or quick family shots. One thing to note is that the hotel is downtown and located close to a fire department so you will hear sirens from time to time. However we never woken up in the middle of the night from any noises. I would highly recommend this hotel for shopping trips, work trips, quick family vacations, really any visit.
2
Jodie
Nov 26, 2023
·
Stayed 1 night
It was a terrible experience. The pool was so dirty. Our room wasn’t ready. We never got kids robes even tho asked twice. Room service was 30 mins late and cold and undercooked. The room heat would not turn off and even with windows open it was too hot for anyone to have covers. Noisy street with people yelling at each other and sirens. Pool was freezing the kids couldn’t swim in it. Hot tub was yellow. They gave us a free movie for inconveniences but then the tv remote wouldn’t work. It was so disappointing.
It was a terrible experience. The pool was so dirty. Our room wasn’t ready. We never got kids robes even tho asked twice. Room service was 30 mins late and cold and undercooked. The room heat would not turn off and even with windows open it was too hot for anyone to have covers. Noisy street with people yelling at each other and sirens. Pool was freezing the kids couldn’t swim in it. Hot tub was yellow. They gave us a free movie for inconveniences but then the tv remote wouldn’t work. It was so disappointing.
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AI-generated summary based on recent guest reviews
6
MARCIA
Sep 29, 2026
·
Stayed 3 nights
The 'residence' part of the hotel is due for a renovation. Dark, utilitarian and not up to the Sutton Place standards. The rest of the hotel is lovely.
The 'residence' part of the hotel is due for a renovation. Dark, utilitarian and not up to the Sutton Place standards. The rest of the hotel is lovely.
6
Melissa
Sep 28, 2026
·
Stayed 2 nights
Let’s start with the positives, the hotel staff were amazing! The rooms were very spacious and the bed was very comfortable..oh and a GREAT location! Things that could be improved; Our room could have been cleaner, there were cobwebs in the corners of the bedroom, things smeared on light switch covers and very dirty dishes in the kitchen. The hotel rooms are very dated and could really use an update.
Let’s start with the positives, the hotel staff were amazing! The rooms were very spacious and the bed was very comfortable..oh and a GREAT location! Things that could be improved; Our room could have been cleaner, there were cobwebs in the corners of the bedroom, things smeared on light switch covers and very dirty dishes in the kitchen. The hotel rooms are very dated and could really use an update.
10
Kathryn Jayne
Sep 11, 2026
·
Stayed 1 night
Wonderful experience in a spacious room! The sofa bed was very comfortable.
Wonderful experience in a spacious room! The sofa bed was very comfortable.
10
Francine
Sep 10, 2026
·
Stayed 2 nights
We were a multigenerational party of 5 going on a cruise. This a fantastic hotel for a precruise stay. Location is great with lots of dining options within walking distance. Staff was helpful with inquiries and the 2BD suite was perfect for our needs. Will definitely book here again when we return.
We were a multigenerational party of 5 going on a cruise. This a fantastic hotel for a precruise stay. Location is great with lots of dining options within walking distance. Staff was helpful with inquiries and the 2BD suite was perfect for our needs. Will definitely book here again when we return.
8
Kim
Sep 10, 2026
·
Stayed 6 nights
Staff were great. Rooms could use a bit of maintenance. They were worn and not everything worked but overall it was good.
Staff were great. Rooms could use a bit of maintenance. They were worn and not everything worked but overall it was good.
FAQs about La Grande Residence at the Sutton Place Hotel
Is parking available at the property?
Self parking is available on-site for CAD 60 per night with in/out privileges. Valet parking is also offered for CAD 70 per day, also with in/out privileges.
What breakfast options are offered?
Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately CAD 15 to 42 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a pet fee of CAD 40 per accommodation, per stay (maximum CAD 175 per stay). Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details regarding accessible rooms and bathrooms are not provided.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Vancouver, just steps from Robson Street and 11 minutes by foot from Vancouver Waterfront. It is 0.7 mi (1.1 km) from Canada Place Cruise Ship Terminal and Canada Place.
Is there a swimming pool at the property?
Yes, the property features an indoor swimming pool, which is accessible from 7:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Up to 2 children aged 18 years old and younger can stay free per registered adult when occupying the parent's or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 279.7724420102692USD
- 2026-11-03: 268.78138831398013USD
- 2026-11-04: 278.7732630725098USD
- 2026-11-05: 286.27343183303833USD
- 2026-11-06: 259.78869249320985USD
- 2026-11-07: 289.76431676879884USD
- 2026-11-08: 189.08403954208373USD
- 2026-11-09: 200.01618039276124USD
- 2026-11-10: 205.16552169914246USD
- 2026-11-11: 202.55125990608215USD
- 2026-11-12: 194.781577684021USD
- 2026-11-13: 224.70913249282836USD
- 2026-11-14: 124.66859754089356USD
- 2026-11-15: 190.53502023902894USD
- 2026-11-16: 197.82911357322692USD
- 2026-11-17: 271.10725038253787USD
- 2026-11-18: 435.64567116714477USD
- 2026-11-19: 296.5428117086792USD
- 2026-11-20: 238.8157536078644USD
- 2026-11-21: 247.788453213501USD
- 2026-11-22: 190.31402022514342USD
- 2026-11-23: 232.18396019165039USD
- 2026-11-24: 221.81958548698427USD
- 2026-11-25: 249.7968177346802USD
- 2026-11-26: 310.7472622998047USD
- 2026-11-27: 265.46732729599USD
- 2026-11-28: 219.82800685775757USD
- 2026-11-29: 191.73846452728273USD
- 2026-11-30: 245.79007826179506USD
- 2026-12-01: 296.758620561676USD
- 2026-12-02: 300.8269538415527USD
- 2026-12-03: 246.76929513679505USD
- 2026-12-04: 211.20581306922912USD
- 2026-12-05: 272.67264153327943USD
- 2026-12-06: 194.2527964732361USD
- 2026-12-07: 193.85232573257446USD
- 2026-12-08: 190.83200928565978USD
- 2026-12-09: 186.848032370224USD
- 2026-12-10: 236.17671426727296USD
- 2026-12-11: 238.3673329337311USD
- 2026-12-12: 209.8193462072754USD
- 2026-12-13: 190.84478227363587USD
- 2026-12-14: 191.7924252786255USD
- 2026-12-15: 197.84907563598634USD
- 2026-12-16: 190.62695843055727USD
- 2026-12-17: 211.83770029792785USD
- 2026-12-18: 240.46082224777223USD
- 2026-12-19: 216.82363956962587USD
- 2026-12-20: 204.28322926231385USD
- 2026-12-21: 202.83501490768433USD
- 2026-12-22: 209.8193462072754USD
- 2026-12-23: 218.04745574913025USD
- 2026-12-24: 198.83826500427247USD
- 2026-12-25: 257.61887262268067USD
- 2026-12-26: 248.79763879692078USD
- 2026-12-27: 199.11964641586303USD
- 2026-12-28: 222.72004698692322USD
- 2026-12-29: 242.80251394180297USD
- 2026-12-30: 264.2986501247406USD
- 2026-12-31: 292.7618706582642USD
- 2027-01-01: 221.52222076423647USD
- 2027-01-02: 203.27426566932678USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Check-in must be done by someone who is at least 19 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 6:30 AM to 10:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately CAD 25 to 50 per person
- Covered self parking fee: CAD 60 per night (in/out privileges)
- Covered valet parking fee: CAD 70 per day (in/out privileges)
- Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Valet Parking
Tour Desk
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Steam Room
Spa & Wellness Centre
Breakfast in the Room
Snack Bar/Deli
Parking
Parking
Valet Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Golf Course (nearby)
Pool Indoor
Terrace
Fitness Center (nearby)
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi