Name: Hilton Garden Inn Greensboro
Address: 4307 Big Tree Way, Greensboro, North Carolina, United States of America, Greensboro, North Carolina, US
Price range: $124–$479 per night
Rating: 8.48

What guests think

Across recent reviews, Hilton Garden Inn Greensboro earns praise for friendly staff, clean, comfortable and often spacious rooms, and a convenient location near I-40 and restaurants, though stays sometimes coincide with construction.

The on-site restaurant and bar are appreciated, while breakfast is paid and experiences with crowding or service can be mixed. Guests also note a pool on site, with some enjoying it and others citing access or cleanliness problems, and a few rooms affected by highway noise or dated bathrooms. Overall, expect a well equipped stay, with occasional variability to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant receive good feedback. The pool is available but there are reports of access or cleanliness issues, and some stays coincided with daytime construction noise.

Related guest reviews

10

Janine

Aug 12, 2024

·

Stayed 2 nights

It is very convenient to I-40 and in a triangle between Elon, Wake Forest and High Point. Queen room suite was very spacious with a lot of storage available, and beds are comfortable. Appetizers and dinner were very good. Bartender Tim is fantastic. Very personable, engages in conversation, and attentive.

10

Tania

Apr 18, 2024

·

Stayed 6 nights

I was positive surprised by the hotel. Very clean, bar and restaurant service available which is great when you come back from work.

10

Keisha

Feb 19, 2025

·

Stayed 1 night

I brought my daughter and her friends for a sleepover to celebrate her birthday. They enjoyed the hotel and the family community area downstairs provided room for them to paint a canvas. The pool area was a bonus for the stay as well.

4

Frances

Apr 24, 2023

·

Stayed 2 nights

We were VERY disappointed in this hotel. It was under construction and that was not advertised to us. We paid a VERY high rate and stayed in the older part of the hotel. The bathroom was very dated and neither one of us wanted to shower there. There was rust everywhere in the bathroom. We tried to get a new room but they were booked up. It was so GROSS and not worth the high rate. We would like a refund for our trouble, it was awful.

8

Kenneth

Feb 1, 2025

·

Stayed 1 night

The only thing we did not like is that we did not have access to pool due to door lock broken. Did request a discount

8

lauren

Jun 30, 2024

·

Stayed 2 nights

Stay was good overall. Rooms were spacious (Jr. Suite). Location closer to main area (food, Walmart, target etc). The only complaint was the pool!!! We went for a swim didn’t get in due to a layer of hair on top of the pool!!! My husband noticed it didn’t look like it had been circulating. Other than that front desk was very nice. Didn’t eat we were busy! Would stay again, just clean that pool!

10

Joseph

Nov 3, 2024

·

Stayed 1 night

The individual who tended bar and served the tables in the evening was exceptional.

8

Brett

Mar 19, 2023

·

Stayed 2 nights

Nice place. Good location. Had to endure a bit of construction which made it noisy during the day.

10

Cheryl

Sep 12, 2024

·

Stayed 1 night

I stay at this hotel regularly and have consistently had great check-in service, restaurant service, and bar service.

8

Nancy

Oct 6, 2024

·

Stayed 3 nights

I enjoyed the pool and the peace. I would recommend a better wifi service and a smart TV.

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Cleanliness

Many guests found the hotel and rooms clean, but recurring issues appeared in some rooms, including odors, stained or dated bathrooms, hairs in showers, ants, and occasional plumbing problems.

Related guest reviews

6

Robert

Feb 24, 2024

·

Stayed 1 night

Several hairs in shower…unacceptable. This hotel was more expensive, with smaller shower/bathroom/no fan, and did not include breakfast (big disappointment).

6

Marcie

May 3, 2023

·

Stayed 3 nights

My first room had a sewage smell coming from the bathroom. I switched to the second floor which was better

10

Letia

Jul 5, 2025

·

Stayed 1 night

My stay was only a short period of time however, it was very pleasant. Friendly staff and room was very clean. I would recommend staying here to family and friends.

10

Patricia

Jul 9, 2025

·

Stayed 2 nights

When I first arrived, the staff was so friendly and helpful. In fact, the Front Desk knew who I was by name and they were so helpful. The room was excitedly clean and spacious. My view was amazing. Will definitely return.

10

Ellen

Jul 9, 2024

·

Stayed 1 night

One of the best and cleanest hotels we have ever stayed.

8

Meghan

Jul 4, 2025

·

Stayed 1 night

The lobby and outside was beautiful. Our room was very tired and the carpet was stained.

10

Robyn

Nov 10, 2024

·

Stayed 1 night

Easy check in process. Friendly staff. Room was comfortable and clean.

6

Terrell

Nov 29, 2023

·

Stayed 1 night

I have stayed here numerous times with no problem. This particular time our room had ants. The room they move us to had toilet problems (Flushing). Attendant didn’t seem to practically care. Did the minimum I guess.

4

Tamika

Aug 17, 2025

·

Stayed 1 night

The hall way was very hot and the room smelled damp and was very muggy

10

Christine

Mar 26, 2025

·

Stayed 1 night

Room was clean, spacious and quiet. We enjoyed our night away

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Rooms

Rooms are generally spacious, comfortable, and often quiet, with thoughtful layouts and amenities. A few guests reported highway-facing noise, dated decor, or small bathrooms.

Related guest reviews

6

Robert

Feb 24, 2024

·

Stayed 1 night

Several hairs in shower…unacceptable. This hotel was more expensive, with smaller shower/bathroom/no fan, and did not include breakfast (big disappointment).

8

Lori

Feb 14, 2025

·

Stayed 1 night

Enjoyed staying here, the room was very spacious, clean and up to date appearance. The bed was very comfy. There were a lot of stores and eateries close by so if needed to make a quick store run, it was no problem.

6

LeeAnn

Dec 5, 2022

·

Stayed 19,330 nights

Even though the hotel was not full, we received a room facing the highway and it was very very noisy at night with horns and racing engines.

10

shane

Jan 19, 2025

·

Stayed 2 nights

Quietness

10

Patricia

Jul 9, 2025

·

Stayed 2 nights

When I first arrived, the staff was so friendly and helpful. In fact, the Front Desk knew who I was by name and they were so helpful. The room was excitedly clean and spacious. My view was amazing. Will definitely return.

10

CHARLOTTE

Nov 10, 2023

·

Stayed 1 night

I loved the softness of the beds and pillows. The shower was awesome

8

Meghan

Jul 4, 2025

·

Stayed 1 night

The lobby and outside was beautiful. Our room was very tired and the carpet was stained.

8

lauren

Jun 30, 2024

·

Stayed 2 nights

Stay was good overall. Rooms were spacious (Jr. Suite). Location closer to main area (food, Walmart, target etc). The only complaint was the pool!!! We went for a swim didn’t get in due to a layer of hair on top of the pool!!! My husband noticed it didn’t look like it had been circulating. Other than that front desk was very nice. Didn’t eat we were busy! Would stay again, just clean that pool!

10

Rhona

Feb 9, 2024

·

Stayed 1 night

The layout of the room was well done. I also appreciated having an individual microwave and mini-frig. The room was spacious and clean. I plan to stay at that hotel every time I visit the Greensboro area.

10

Christine

Mar 26, 2025

·

Stayed 1 night

Room was clean, spacious and quiet. We enjoyed our night away

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, welcoming, and attentive at check-in and in the bar and restaurant. However, some guests reported lapses such as an unstaffed front desk, billing disputes, or unsupportive responses to issues.

Related guest reviews

10

James

Jun 8, 2024

·

Stayed 1 night

Great experience and the staff was stellar.

10

Myra

Jun 23, 2025

·

Stayed 3 nights

The young man that worked the front desk was phenomenal...i forgot to get his name but he recognized me from a previous visit. Always on point and makes you feel welcomed!

6

Stephanie

Jul 21, 2023

·

Stayed 1 night

I had paid for my room through hotels.com and got confirmation of paying. When I got to hotel I was made to pay again. I was told that the charged that I had already paid was just to hold the room. But my bank had already been charged. When I made it known to the front desk clerk the next morning once I looked at by online acct. that I had been charged twice the manager made it seem as if I was lying and that she had to get it straight with hotels.com or I was going to have to call them. Then the manger decided to call expedia to try to get it straight and I was told she would get in contact with me by the end of the day or the next day. I'm waiting for her phone call. Because I refuse to pay twice I will take this further if I have too. This makes me not want to book through hotels.com or stay at that Hilton any more if they can't see on their screen if a patron has already paid or not and makes them pay again and then they have a hard time getting refunded.

10

Candice

Jul 2, 2025

·

Stayed 3 nights

Staff was so friendly. Front desk, the restaurant, and the cleaning service all were enjoyable to work with. You can tell they enjoy their job.

2

Katherine

Jan 10, 2025

·

Stayed 3 nights

This was not a pleasant experience. The service regarding the front desk personnel was terrible. Many time it is not staffed. Waiting up to 10 minutes for someone to show up. Walking by or going down to front desk was rarely occupied by a hotel staff member. Not pleasant at all. This hotel location is not somewhere I will go again.

10

Barbra

Jul 19, 2025

·

Stayed 1 night

We have stayed here the last 4 years while traveling for a family vacation always and easy friendly check in

10

Judy

Feb 8, 2025

·

Stayed 1 night

Staff was exceptional

10

Lelia Jessie

Mar 17, 2025

·

Stayed 1 night

Bryon at check in was great!!

8

Hope

Jul 21, 2025

·

Stayed 3 nights

The stay was nice. Front desk staff, housekeeping and maintenance were attentive, accommodating and very helpful. Their great service made up for poor service I received the last morning I was there. I decided have breakfast there instead of making a stop on the way home. The lady manning the front of the breakfast buffet basically pounced on me like I was trying to steal breakfast. She was rude and disrespectful.

4

Anibal

Sep 10, 2024

·

Stayed 1 night

Dealing with customer service is not the best . Someone stole Me wifes charger , when she tried to retrieve it I had to call . It should of not come that I had to call .

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Location

Convenient to I-40 with easy access to restaurants and shopping, and about 10–15 minutes from downtown Greensboro; straightforward to find.

Related guest reviews

8

Lori

Feb 14, 2025

·

Stayed 1 night

Enjoyed staying here, the room was very spacious, clean and up to date appearance. The bed was very comfy. There were a lot of stores and eateries close by so if needed to make a quick store run, it was no problem.

10

Janine

Aug 12, 2024

·

Stayed 2 nights

It is very convenient to I-40 and in a triangle between Elon, Wake Forest and High Point. Queen room suite was very spacious with a lot of storage available, and beds are comfortable. Appetizers and dinner were very good. Bartender Tim is fantastic. Very personable, engages in conversation, and attentive.

10

Cody

Aug 5, 2024

·

Stayed 3 nights

The rooms were updated and clean. During our stay there was a large group of teams/kids and the staff did a great job of allowing the team to enjoy their stay while respecting the other guests. Property is in a good location about 10-15 minutes from downtown Greensboro.

8

Avis

May 27, 2024

·

Stayed 1 night

The location gives you easy access to shopping and dinning.

10

Mark

Apr 13, 2025

·

Stayed 1 night

Very nice location

10

brett

Aug 21, 2023

·

Stayed 1 night

Conveniently located. We have stayed here a number of times when in Greensboro

8

Emily

Oct 27, 2023

·

Stayed 1 night

Hotel was great, convenient location for lots of restaurants and fast food. It’s also located right off the highway which was easy to access. The rooms were very clean. The only negative was that I had requested a crib during check in for our one year old baby but we’re told by the front desk they only had 1 and it was in use. I understand they are first come first served but only having 1 seems quite inadequate. Needless to say, my baby nor I got much sleep without her having a crib. The front desk offered extra blankets which I used to make a bed on the floor. It was very frustrating as I’ve never had a hotel not have a crib available and we were unable to travel with a portable crib.

10

Lenny

May 7, 2023

·

Stayed 1 night

Great location with very friendly staff from housekeeping and the front desk. Surprisingly good assortment of wines at the bar as well.

10

Kimberly

Nov 7, 2024

·

Stayed 1 night

We spent the night after the Gold over America Tour to see the Olympians. The hotel was easy to find, clean, and well-suited to take on the other gymnast enthusiasts who did the same. The morning breakfast looked delicious, but we took advantage of the coffee bar on the way out. The staff was very polite and even tolerated some aspiring Olympians doing tricks down the hall.

10

Jason

Mar 7, 2024

·

Stayed 2 nights

Good location convenient to all my needs

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar earn praise for food, drinks, and staff. Breakfast is paid and feedback varies, with mentions of crowding, value concerns, and occasional rude service.

Related guest reviews

10

Janine

Aug 12, 2024

·

Stayed 2 nights

It is very convenient to I-40 and in a triangle between Elon, Wake Forest and High Point. Queen room suite was very spacious with a lot of storage available, and beds are comfortable. Appetizers and dinner were very good. Bartender Tim is fantastic. Very personable, engages in conversation, and attentive.

6

Vickie

Aug 19, 2024

·

Stayed 1 night

Pay for contential breakfast that is no different than what other hotels provide for no additional cost.

10

Joseph

Nov 3, 2024

·

Stayed 1 night

The individual who tended bar and served the tables in the evening was exceptional.

8

Hope

Jul 21, 2025

·

Stayed 3 nights

The stay was nice. Front desk staff, housekeeping and maintenance were attentive, accommodating and very helpful. Their great service made up for poor service I received the last morning I was there. I decided have breakfast there instead of making a stop on the way home. The lady manning the front of the breakfast buffet basically pounced on me like I was trying to steal breakfast. She was rude and disrespectful.

10

Norene

Apr 24, 2025

·

Stayed 3 nights

The room was clean. Lots of kids in the the breakfast area. We were unable to eat or feed the kids.. Grabbed an orange and out the door. Do not pay for breakfast then not be able to enjoy or able to sit down to eat.

8

Eugenia

Feb 9, 2025

·

Stayed 3 nights

Very friendly and attentive staff. Breakfast was nice.

10

Cheryl

Sep 12, 2024

·

Stayed 1 night

I stay at this hotel regularly and have consistently had great check-in service, restaurant service, and bar service.

10

Lenny

May 7, 2023

·

Stayed 1 night

Great location with very friendly staff from housekeeping and the front desk. Surprisingly good assortment of wines at the bar as well.

10

Wanda Lyons

Sep 16, 2024

·

Stayed 2 nights

Nice property…across from a Waffle House and buffet spot….they also serve breakfast $14.99 pp…looks like it also may serve after breakfast also but I was there for a concert so we were in and out and ate at other places…..be in early to get good parking….nice and friendly staff….rooms nice no problem there…I was trying to touch all points I look for in reviews so I hope I helped

8

Kendra

Aug 21, 2023

·

Stayed 2 nights

Overall pleasant stay. Obviously hotel had overpriced beverages. But they are still reasonable and great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$144
March	$141
April	$199
May	$150
June	$161
July	$135
August	$131
September	$144
October	$207
November	$143
December	$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $163	18 $166	19 $156
20 $131	21 $149	22 $154	23 $146	24 $149	25 $236	26 $232
27 $132	28 $149	29 $145	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $174	3 $169
4 $124	5 $142	6 $146	7 $146	8 $146	9 $189	10 $266
11 $142	12 $165	13 $189	14 $285	15 $399	16	17
18	19 $380	20 $205	21 $193	22 $216	23 $264	24 $264
25 $209	26 $193	27 $202	28 $205	29 $479	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

2 Queen Beds Junior Suites with Sofabed

2 Queen Deluxe 1 Bedroom Suite Mobility Access with Roll-In Shower

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 King Mobility Accessible with Bathtub

1 King Bed

1 King Mobility Accessible with Roll in Showither

2 Double Mobility Accessible with Bathtub

1 King Bedroom Suite Withith Mobility Access with 3X3shwithr

1 King Bed Junior Suite

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Greensboro

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Prices for upcoming dates