Name: Marriott Greensboro Downtown
Address: 304 North Greene Street, Downtown Greensboro, Greensboro, North Carolina, United States of America, Greensboro, Guilford County, US
Price range: $245–$683 per night
Rating: 8.35

What guests think

At Marriott Greensboro Downtown, many guests praise the friendly, accommodating staff and the convenient downtown location near the Tanger Center, while feedback on rooms and amenities is mixed, with comfort noted alongside recurring maintenance and climate-control issues.

Cleanliness ranges from very clean rooms to reports of dirty bathrooms, musty odors, and an isolated bedbug claim. Guests mention small bathrooms and very low toilets, dated decor in places, inconsistent AC/heating, paid or weak Wi-Fi, and no in-room microwaves. The on-site bar and restaurant are convenient, though food quality and value feel inconsistent, the gym is decent, and many note paid parking with occasionally confusing garage access. Expect a central stay with welcoming service and a variable room experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are convenient and often lively; the fitness room is acceptable. Parking uses a nearby deck with an added fee, and several guests reported confusing access or unexpected charges.

Related guest reviews

10

Robert

Sep 8, 2024

·

Stayed 1 night

Convenient to tanger center for performing arts. Good bar and restaurant. Exceptional staff in the lobby, doorman and checkin and check out

8

Sandra

Dec 29, 2024

·

Stayed 2 nights

It was great. Didn’t know I was having to pay $18 per day for parking. But I guess it was some what worth it so I didn’t have to pay parking at the Tanger auditorium.

10

Jodie

May 21, 2024

·

Stayed 5 nights

Great property… very clean and nice bar area

10

Kimberly

Jun 28, 2023

·

Stayed 1 night

Beautiful property and rooms. Make sure your key gets you in the garage, had to pay for parking on the way out when I was already charged for it. Otherwise definitely would stay again!

8

Jill

Apr 16, 2024

·

Stayed 3 nights

Nice clean hotel with a vibrant bar and restaurant. I's convenient to surrounding areas, and a great option for a High Point Market stay.

10

Olivia

Sep 17, 2023

·

Stayed 1 night

Great Stay! Lots of dining/drink options close by. Very quite and comfortable room. All of the staff are friendly. Easy parking in the garage next door.

10

Tiqura

Feb 2, 2024

·

Stayed 2 nights

It was a great stay! The fitness room, bar area and room overall were nice. The room was satisfactory and would recommend.

10

Jada

Jul 17, 2025

·

Stayed 1 night

Greeted by nice and pleasant staff. Very comfortable stay. Extremely clean and modern. Great food and drinks at bar. Overall nice place to stay

8

Marion

Sep 28, 2025

·

Stayed 2 nights

Good, clean, comfy beds, adequate equipment in the gyn

8

Bryan

Jun 30, 2024

·

Stayed 1 night

Checkout process with parking is not very clear.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback varies: many found rooms very clean, but others reported dirty bathrooms or bedding, musty smells, and visible wear such as cracks and water damage; one review alleged bedbugs.

Related guest reviews

10

Esra

Jul 11, 2025

·

Stayed 4 nights

Check in was super easy, room was extremely comfortable and clean, no noise complaints whatsoever.

10

Shannon

Nov 30, 2025

·

Stayed 1 night

Clean rooms!

6

Atiya

May 16, 2025

·

Stayed 1 night

Okay stay. Expensive for hair on sheets and cut out ceiling drywall with water damage in room 801 Parking $18 a day. Breakfast at a cost.

2

Jacqueline

May 30, 2024

·

Stayed 1 night

I stayed at this hotel for a track meet,. I was having trouble sleeping because I was itching. Got up to go get some thing to snack on in the lobby. When I came back upstairs to my room, there were bedbugs. I took some downstairs to show the front desk the young man that was there was very attentive, however, after that, the assistant manager was not pleasant at all, and tried to make it like I had done something wrong. She felt as though refunding my money paying for parking and one meal, which was an omelette that I got for breakfast to Refund should be. She was nasty when I was talking to her in the lobby and she was nasty in the email that she sent me letting me know that they , removed all the charges from my credit card. That is not enough that whole hotel. All 10 floors need to be exterminated professionally doing just one room which they did not do is not going to do anything they’re just gonna jump from room to room. Seeing the airlines stewardess and the pilot in the lobby, I wanted to say something so bad but I did not. But I feel as though everyone should know that this hotel has bedbugs and they’re not doing anything to rectify it. They fail as though comping a room for one night is OK and it’s not beware

8

Jeanine

Nov 1, 2025

·

Stayed 1 night

The room and building was clean. I will say that repairs to walls and ceilings in the bathroom could be better. I also didn't like the fact that I was charged to park in the parking deck

2

Natrina

Nov 16, 2025

·

Stayed 1 night

I went to check in at the hotel that was prebooked so we thought. When getting to the room it was a single instead of a double. Also there was a mildew smell heavily in the room. Also the air conditioner did not work so we burned up all night long. This experience was the wirst.

4

Tamara

Jan 23, 2023

·

Stayed 1 night

Our shower was dirty. And we received no compensation for being inconvenienced

6

Janelle

Nov 25, 2025

·

Stayed 2 nights

I will say, the staff at this hotel is AMAZING!!! Several of the people that I talked to were very nice. It must be that southern hospice that I’m just not used to up north. 😂 I ended up having to switch rooms due to the air-conditioning and a need for a walk-in shower due to an injury. The staff immediately was able to get me assigned to a new room. In fact, I didn’t even need to come to the front desk to make this request. Now, I can be a stickler when it comes to hotels and I do pay attention to the minor details. The rooms need to be renovated. There’s a lot of chipped paint, severe cracks, discoloration throughout the room and mild bubbling/water damage in the ceiling in the bathrooms. To me, paying attention to this level of detail as a hotel can really just contribute to the comfortability of your guests. And id think most of that kind of stuff would be an easy fix. Just my recommendation.

4

Robert

May 25, 2024

·

Stayed 2 nights

Room was not cleaned

6

lina

Aug 18, 2025

·

Stayed 4 nights

Room not clean well. Dirty.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, but several mention small bathrooms with very low toilets, dated or odd decor, and no in-room microwave. Comfort is affected at times by inconsistent AC/heating and paid or weak Wi-Fi.

Related guest reviews

10

Melanie

Nov 25, 2024

·

Stayed 1 night

Lighting: in room was pleasant -wall & touch lamp; Lights beside bed were not filtered/too bright. Bath: Nice lighting, shower and sink. Toilet was VERY low/short. Bed was comfortable

8

Randall

Mar 3, 2025

·

Stayed 1 night

The only issue was that the room did not get as cool as I like it. I put the thermostat down very low and there was no change. I only stayed one night so I didn’t make a stink about it.

6

Jacob and Jennifer

Jan 31, 2024

·

Stayed 3 nights

Overall a nice hotel - although the temps in the lobby and hallways were kept at elevated heat temperatures and the ac in the rooms did not work.

10

Rebecca

Feb 4, 2024

·

Stayed 1 night

Our room was spacious and very comfortable. Extremely convenient to Tanger center and walkable to other entertainment options. I was very disappointed though to have to pay for Wi-Fi at a hotel at this price point.

8

Elaine

Dec 2, 2024

·

Stayed 6 nights

I stayed here for 6 nights. My elderly mother was with me. We had a handicap accessible room which had a sizable bath easy for using mobility helps. Higher toilet but a regular bath tub w/ hand held and overhead shower. She was not able to step over into the tub. No seat. The lighting was dimmer than normal. Beds were great. Room was quiet. I liked the entry recessed light as a night light for her.

6

Chris

Apr 27, 2025

·

Stayed 4 nights

Nice room but poor WiFi. Staff ok but you don’t feel valued as a guest. Functional.

8

Andrea

Nov 7, 2025

·

Stayed 1 night

Everything was great, especially location since we were there to see The Wiz @ the Steven Tanger Ctr. Just wish there was a microwave in the room, but we were able to use one downstairs. Would stay here again.

10

Yolanda

Apr 15, 2024

·

Stayed 1 night

Very comfortable bed and shower was great! Location of the room was quiet!

4

Nicole

Mar 30, 2025

·

Stayed 1 night

My room was old, the walls and ceiling were cracked. Looked unfinished.

8

Lisa

Nov 13, 2025

·

Stayed 1 night

We didn’t have breakfast there. The room was clean enough but the decor was strange. The coffee rack was strange and the picture over the bed looked like a piece of carpet. It was really strange!

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, professional, and accommodating with easy check-in. However, guests noted occasional understaffing, slow or dismissive interactions, and inconsistent issue resolution.

Related guest reviews

10

Latasha

Feb 15, 2025

·

Stayed 1 night

I love the property but the two bar staff that worked at the bistro. My husband sat and waited for them to finish a conversation with another person (which they were aware he was standing there) when there conversation was over the continued to pay him no mind, carry on side conversations and walked to the back as he was attempted to say something. Luckily there was another staff on board who immediately came out greeted my husband and took our order without any hesitation. I get we all can get caught in the midst of side convos but excellent customer service should always be a priority hopefully these young ladies will not exhibit such behavior in the future.

10

Nashira

Mar 20, 2025

·

Stayed 1 night

Amazing from front desk staff helping us check in and park our vehicle at 3am to the plush pillows and bedding.

10

Melody

Jul 18, 2025

·

Stayed 2 nights

Friendly and attentive staff throughout the hotel

10

Cindy

Jun 20, 2025

·

Stayed 3 nights

The staff is wonderful

6

Stephanie

Jun 7, 2024

·

Stayed 3 nights

The hotel itself was fine as far as a stay for a soccer tournament goes. Good food in the restaurant. However, I wasn’t impressed by the less than helpful staff. They charged me for parking when I didn’t have a car, and refused to refund me for a night that I wasn’t there even though I told them I wouldn’t make it as soon as I knew my flight got cancelled and I wouldn’t be there until the next day.

10

Kenneth

May 26, 2025

·

Stayed 1 night

Hotel and room were clean. Staff very nice and helpful. Food in bar was great! Convenient to venue we were attending.

10

Peter

Jun 19, 2025

·

Stayed 1 night

I booked two rooms for my family after we lost power at home. The front desk clerk was very helpful and accommodating, as were the overnight clerks. Good experience.

2

Jacqueline

May 30, 2024

·

Stayed 1 night

I stayed at this hotel for a track meet,. I was having trouble sleeping because I was itching. Got up to go get some thing to snack on in the lobby. When I came back upstairs to my room, there were bedbugs. I took some downstairs to show the front desk the young man that was there was very attentive, however, after that, the assistant manager was not pleasant at all, and tried to make it like I had done something wrong. She felt as though refunding my money paying for parking and one meal, which was an omelette that I got for breakfast to Refund should be. She was nasty when I was talking to her in the lobby and she was nasty in the email that she sent me letting me know that they , removed all the charges from my credit card. That is not enough that whole hotel. All 10 floors need to be exterminated professionally doing just one room which they did not do is not going to do anything they’re just gonna jump from room to room. Seeing the airlines stewardess and the pilot in the lobby, I wanted to say something so bad but I did not. But I feel as though everyone should know that this hotel has bedbugs and they’re not doing anything to rectify it. They fail as though comping a room for one night is OK and it’s not beware

10

Edward

Jan 15, 2024

·

Stayed 1 night

Great staff, from front desk to the bistro and lounge. Check in was easy and delightful, the desk clerk waa fabulous. If seeing a show at The Tanger Center, this is the place to stay....maybe a 3 minute walk, perfect!

6

David

Sep 11, 2023

·

Stayed 3 nights

The hotel was average overall. We came to Greensboro for a three day music festival outside the hotel’s front door. The first three people at the front desk knew little to nothing about Greensboro Folk Fest 2023. The food and beverage was ridiculously overpriced for what it was. Housekeeping was non existent during our three night stay; but they knocked on our door at 9:30 the morning of check out! The hotel was clean and central to our activities- in that regard it was fine. Really nothing about this Marriott was a stand out. It did not meet or exceed our expectations in any way.

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AI-generated summary based on recent guest reviews

Location

Downtown location is widely appreciated for being walkable to the Tanger Center, restaurants, bars, and attractions. Convenient for events and exploring Greensboro.

Related guest reviews

8

Ronn

Jan 16, 2025

·

Stayed 1 night

Perfect location to enjoy events at Tanger Theater.

10

Richard

May 25, 2024

·

Stayed 2 nights

Good location to walk downtown and the Grasshopper baseball stadium.

10

allison

Apr 6, 2024

·

Stayed 1 night

Very clean—great location

10

Andrea

Dec 27, 2024

·

Stayed 1 night

Friendly and helpful staff, clean and well appointed room. Chosen due to proximity to the Tanger Center.

10

Chrystal

Jun 30, 2024

·

Stayed 1 night

Very convenient for show at Steven Tanger Center

10

Michael

Jul 29, 2025

·

Stayed 4 nights

Close to bars restaurants in downtown Greensboro

8

Andrea

Nov 7, 2025

·

Stayed 1 night

Everything was great, especially location since we were there to see The Wiz @ the Steven Tanger Ctr. Just wish there was a microwave in the room, but we were able to use one downstairs. Would stay here again.

10

David

Jun 4, 2023

·

Stayed 1 night

Nice folks! Great location! Thanks!

10

Roderick

Aug 6, 2025

·

Stayed 1 night

Very nice, close to a lot of restaurants

10

Alicia

Jun 1, 2023

·

Stayed 4 nights

The downtown location is very convenient to get all around the city. The staff were helpful and pleasant. Nice bar room and fun cocktails. Our room even had a great shower!

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AI-generated summary based on recent guest reviews

Dining

Experiences are mixed: some enjoyed the bar and restaurant, while others found food quality average and prices high; free breakfast is not included for most rates.

Related guest reviews

10

Robert

Sep 8, 2024

·

Stayed 1 night

Convenient to tanger center for performing arts. Good bar and restaurant. Exceptional staff in the lobby, doorman and checkin and check out

10

Kenneth

May 26, 2025

·

Stayed 1 night

Hotel and room were clean. Staff very nice and helpful. Food in bar was great! Convenient to venue we were attending.

10

Roseann

Sep 14, 2025

·

Stayed 1 night

Come back to hotel from music festival & needed a small meal. We shared a burger & fries. The quality of the food was terrible. I expected better of a Marriott.

8

Chris

Apr 14, 2024

·

Stayed 4 nights

Perfectly ok but very average. Great staff. No room service. Limited dining.

8

Henrietta

Oct 18, 2025

·

Stayed 1 night

Limited meal and entertainment options. Hotel and rooms clean. Safe area.

6

Bernice

May 12, 2025

·

Stayed 2 nights

I had to pay to park and no complimentary breakfast. The food was expensive. The lobby and restaurant were freezing cold.

8

Lewis

Sep 10, 2024

·

Stayed 2 nights

Nice hotel, nice rooms, good staff and location, but breakfast way too expensive, and parking a total ripoff.

10

Jada

Jul 17, 2025

·

Stayed 1 night

Greeted by nice and pleasant staff. Very comfortable stay. Extremely clean and modern. Great food and drinks at bar. Overall nice place to stay

10

Beatrice

Aug 26, 2024

·

Stayed 2 nights

When booking the property, I thought it had free breakfast, which was not the case.

10

melanie

Jan 5, 2025

·

Stayed 1 night

We really enjoyed our stay. Very relaxing environment and atmosphere. Dining was convenient and affordable. Toilet was abnormally low but otherwise everything was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$188
February	$223
March	$221
April	$284
May	$234
June	$247
July	$205
August	$223
September	$227
October	$276
November	$204
December	$185

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $257	18 $268	19 $267
20 $257	21 $256	22 $256	23 $256	24 $245	25 $559	26 $335
27 $255	28 $257	29 $257	30 $256

Su	Mo	Tu	We	Th	Fr	Sa
				1 $256	2 $346	3 $290
4 $256	5 $256	6 $279	7 $279	8 $245	9 $245	10 $245
11 $245	12 $268	13 $290	14 $335	15 $514	16 $559	17
18	19	20 $290	21 $290	22 $290	23 $268	24
25 $268	26 $291	27 $290	28 $290	29 $683	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Marriott Greensboro Downtown

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Prices for upcoming dates