Name: Hampton Inn Morristown
Address: 3750 W Andrew Johnson Hwy, Morristown, Tennessee, United States of America, Morristown, Tennessee, US
Price range: $131–$263 per night
Rating: 8.23

What guests think

At Hampton Inn Morristown, travellers commonly note a convenient location near highways and dining, a generally good free breakfast, and many clean rooms, though opinions vary on value, with some feeling rates are high for what is offered.

Several reviews describe active renovations around the lobby and entrances, and multiple guests found the pool closed or areas unfinished; others said the work caused little disruption. Rooms are often spacious and comfortable, but recurring issues include lumpy mattresses, temperature control problems, sparse furnishings or limited storage, poor lighting, and occasional noise or musty odors. Service ranges from warm, helpful front-desk support to frustrations with housekeeping not servicing rooms or billing and cancellation problems. Expect a convenient base, with the overall experience hinging on renovation progress and the specific room assigned.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note active renovations around the lobby and entrances; some guests encountered dust, cold common areas, or unfinished spaces. The pool was closed or under repair during several stays.

Related guest reviews

4

Laura

Jun 29, 2024

·

Stayed 1 night

I would not recommend this Hampton Inn. They are currently under renovations, however that was not the problem. The rooms were very bare, dusty and not well kept up. The exterior door did not work, the staff was smoking week under trees in the parking lot, the pool was closed and the bathroom did not have a walking shower for my disabled parents.

2

matthew

Mar 29, 2024

·

The construction is an absolute war zone they are months behind schedule and the beautiful lobby from the pictures is trashed… the pool is seasonal and closed till may… very disappointed, our room has terrible lighting, peeling paint, and no dresser or drawers for our clothes… they should have warned people that it was this way

10

Michael

Sep 12, 2024

·

Stayed 1 night

They were doing a lot of construction on the property during our stay, but they did their best to make our stay comfortable

10

Eileen

Apr 15, 2024

·

Stayed 1 night

Parts of property being remodeled so there is a small amount of dusty debris only in the foyer. Workers very good about cleaning up after themselves. Otherwise the other areas, including room are tidy & clean. Had a good night’s sleep on a comfortable bed. Enjoyed a chocolate chip waffle in the morning.

8

Leslie

Oct 3, 2024

·

Stayed 2 nights

The hotel is undergoing some construction. But we had a nice stay. The location is very convenient to the event we were in town for.

6

Michael

Jun 26, 2024

·

Stayed 2 nights

Construction in the lobby. Pool gate locked and not available for use. Mold in shower and shower door out of adjustment causing a puddle on the floor.

10

Donna

Feb 26, 2024

·

Stayed 2 nights

The hotel was undergoing renovations, but there was no noise, disruptions or mess from the work. The staff was very friendly and the room was very clean.

8

Tiffany

Apr 14, 2024

·

Stayed 2 nights

Property is being renovated and will be fantastic when it’s done. It’s close to area we wanted to be. Room was clean and comfortable. Breakfast was good. Would recommend even during their renovation.

6

Thomas

Jan 13, 2025

·

Stayed 1 night

Looks like the facility has been updated recently, but still needs work. The first room we went to couldn't get in. They said the battery on the door was bad and gave us another room. When we went into the next room the temp was 55 degrees. Took over 2 hours to get to the mid 60's. Only got to 68. The elevator was freezing. The breakfast was the highlight of the stay.

4

David

Jun 28, 2024

·

Stayed 2 nights

The price was way too high for this location. The pool was under repair as was the entrance.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: many guests found rooms very clean, but several reported issues such as dirty bathrooms, mold, stained carpets, or dusty spaces.

Related guest reviews

10

Justin

Nov 10, 2024

·

Stayed 1 night

Very clean room. The staff was great

8

Melissa

Mar 8, 2025

·

Stayed 1 night

The hotel room looked like it needed a deep clean. Also the breakfast was lacking as well.

2

James

Jul 8, 2025

·

Stayed 1 night

The room was dirty, the bed had hairs in it. Gave us another room and the air conditioner didn’t work so we went out and bought a fan

10

Stacy

Jan 27, 2025

·

Stayed 2 nights

Very nice and clean. Would stay here again!

2

Homer

Apr 8, 2024

·

Stayed 4 nights

NEVER AGAIN- tub drain stopper was broken so just shower, which caulk was coming off and you could see mold, someone’s pubes on the so called “fresh folded” towel in bathroom, we had to buy our own cleaning supplies to clean the bathroom toilet rim you could tell was black - clearly not cleaned daily between guests !!

10

TODD

Jul 23, 2023

·

Stayed 1 night

Very nice hotel. Friendly staff. Very clean.

2

Jason

Apr 19, 2023

·

Stayed 1 night

Awful. Very pricey for the room I got. Carpet had stains all over it. The fridge I had to unplug cause it made a very loud noise as did the fridge in my employees room. We worked that night and did not go to sleep till 4:30am. At 9 am the cleaning crew was banging on my door and tried to come in my room. I had the extra lock on. My employee they did come in his room why he was sleeping after banging on his door. I told them I was sleeping and they knocked on my door 4 more times until I just left even though checkout is not till noon. Will not return to this location.

6

Michael

Jun 26, 2024

·

Stayed 2 nights

Construction in the lobby. Pool gate locked and not available for use. Mold in shower and shower door out of adjustment causing a puddle on the floor.

10

Donna

Feb 26, 2024

·

Stayed 2 nights

The hotel was undergoing renovations, but there was no noise, disruptions or mess from the work. The staff was very friendly and the room was very clean.

10

Lynn

Jun 14, 2025

·

Stayed 1 night

Very clean

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable with good beds and showers, yet recurring complaints cite uncomfortable or lumpy mattresses, HVAC struggles with temperature, sparse furnishings or lack of drawers, poor lighting, and occasional noise or musty odors.

Related guest reviews

2

matthew

Mar 29, 2024

·

The construction is an absolute war zone they are months behind schedule and the beautiful lobby from the pictures is trashed… the pool is seasonal and closed till may… very disappointed, our room has terrible lighting, peeling paint, and no dresser or drawers for our clothes… they should have warned people that it was this way

10

Angela

Apr 12, 2023

·

Stayed 1 night

Comfy beds! Good breakfast! Very clean! Friendly staff!

10

Wendy

Dec 11, 2024

·

Stayed 2 nights

The hotel was recently renovated and the entry area is nice!! The room was a good size and comfortable. The hot chocolate and coffee all day was great! The staff was extremely helpful, especially after my child left a card in the room when we checked out that was turned over by the cleanup crew and was able to be retrieved by family.

8

Tiffany

Mar 9, 2025

·

Stayed 2 nights

Room is spacious and very comfortable. The bed was great! Food was ok-good. Close to other dining options. Great stay for the price.

6

Michielle

Feb 16, 2025

·

Stayed 1 night

They put me in a handicap room which I did not request. I'm 6' and couldn't use the bathroom mirror. Had everything to make coffee in the room but no coffee maker.

8

SONDRA KING

Aug 11, 2024

·

Stayed 1 night

Spacious room and bathroom. Good water pressure in shower. Comfortable bed. Carpet needs replaced for sure. Friendly staff. Good location.

6

Joan

Dec 22, 2025

·

Stayed 1 night

We had a king room. The room was sparsely furnished and not inviting. The bed was incomfortable and gave me a back ache

10

Alvin

Dec 25, 2022

·

Stayed 1 night

The room was really nice but a little chilly. It was 3 degrees outside and the heater was blowing warm air on 1 side and cool air on the other. We were so tired that we bondled up and just went to sleep. We were only there for 1 night.

6

David

May 1, 2023

·

Stayed 1 night

Not the best stay this time. Have stayed here 4 or 5 times before. We had a room with 2 Queen beds and both mattresses were awful. They were soft and lumpy and definitely should have been replaced some time ago. Very disappointed. Also, loud noises from the people next door at midnight made sleeping an issue.

6

Thomas

Jan 13, 2025

·

Stayed 1 night

Looks like the facility has been updated recently, but still needs work. The first room we went to couldn't get in. They said the battery on the door was bad and gave us another room. When we went into the next room the temp was 55 degrees. Took over 2 hours to get to the mid 60's. Only got to 68. The elevator was freezing. The breakfast was the highlight of the stay.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, though some guests experienced billing problems, housekeeping not servicing rooms, or unfriendly interactions at check-in.

Related guest reviews

2

Shawn

May 11, 2025

·

Stayed 1 night

Tried double charging me

10

David

Feb 3, 2025

·

Stayed 2 nights

If you need a stop not too far off I-40 in East TN, this is a clean and convenient spot. The hotel was superb with a good breakfast; and all day coffee & cookies. The staff were friendly. There are a few restaurants not far from the hotel. Beyond that, it's also close to Carson Newman University for those making college visits.

2

marilyn

Jan 11, 2024

·

Stayed 3 nights

Alway stay at Hampton Inns when traveling. No more. This location was like staying in a dirty motel room. Did not enjoy our 3 nights at the Morristown location. The staff was very unfriendly at check in and during our stay. t

10

Justin

Nov 10, 2024

·

Stayed 1 night

Very clean room. The staff was great

10

William

Jun 11, 2025

·

Stayed 2 nights

The hotel was beautiful on the inside the staff was very helpful and polite. I was down for business and will stay there again next year

10

Wendy

Dec 11, 2024

·

Stayed 2 nights

The hotel was recently renovated and the entry area is nice!! The room was a good size and comfortable. The hot chocolate and coffee all day was great! The staff was extremely helpful, especially after my child left a card in the room when we checked out that was turned over by the cleanup crew and was able to be retrieved by family.

10

crystal

Sep 23, 2025

·

Stayed 1 night

Front desk was great. Our first room had an issue and she solved it for us with such a smile.

10

Mark

Jan 22, 2024

·

Stayed 1 night

Great! Very helpful.

2

VERONICA

Aug 20, 2025

·

Stayed 4 nights

I stayed for 4night And 5 days and NOT Once did they do Beds or pick up trash in our room. I went to the desk three times but NOTHIng. Had to ask for towels from the lady with the cart twice. Thank goodness I was inly there gor a wedding and will NEVER BE BACK!!!

10

Donna

Feb 26, 2024

·

Stayed 2 nights

The hotel was undergoing renovations, but there was no noise, disruptions or mess from the work. The staff was very friendly and the room was very clean.

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AI-generated summary based on recent guest reviews

Location

Convenient to I-40, Panther Creek State Park, Carson-Newman University, and nearby dining; a few mention road noise or a more remote feel.

Related guest reviews

10

David

Feb 3, 2025

·

Stayed 2 nights

If you need a stop not too far off I-40 in East TN, this is a clean and convenient spot. The hotel was superb with a good breakfast; and all day coffee & cookies. The staff were friendly. There are a few restaurants not far from the hotel. Beyond that, it's also close to Carson Newman University for those making college visits.

10

Edgar

Feb 20, 2023

·

Stayed 1 night

Great place to stay, clean and comfortable, great service and good location, definitely coming back

10

Alexandre Magno

May 23, 2024

·

Stayed 1 night

It’s in a good location.

8

Tiffany

Mar 9, 2025

·

Stayed 2 nights

Room is spacious and very comfortable. The bed was great! Food was ok-good. Close to other dining options. Great stay for the price.

8

Scott

Jan 12, 2023

·

Stayed 19,368 nights

Pleasant facility! Unlike some reviews I found the breakfast to be quite good with many options to choose from. The room was comfortable as was the bed. While the bathroom was not a newly decorated one it was clean and well stocked with soap, shampoo and clean towels as well as hair dryer and ironing board. It is located on a busy road and was loud initially and quieted as the night came. It is a good choice for a comfortable short stay and would stay again if needed!

8

SONDRA KING

Aug 11, 2024

·

Stayed 1 night

Spacious room and bathroom. Good water pressure in shower. Comfortable bed. Carpet needs replaced for sure. Friendly staff. Good location.

8

Eileen

May 17, 2023

·

Stayed 1 night

Conveniently located for a business trip of one night.

10

Randall

Jun 20, 2023

·

Stayed 2 nights

Hotel in good location and well kept, Staff friendly and helpful.

8

Leslie

Oct 3, 2024

·

Stayed 2 nights

The hotel is undergoing some construction. But we had a nice stay. The location is very convenient to the event we were in town for.

10

Wendy

Feb 6, 2023

·

Stayed 1 night

We stayed at Hampton Inn Morristown so we could be close in proximity to Panther Creek State Park where we went hiking. It was very convenient to the trail head we were going to. The food choices close by were also good.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as good to excellent with several options, and guests appreciated all-day coffee or hot chocolate; a few found the breakfast lacking.

Related guest reviews

10

David

Feb 3, 2025

·

Stayed 2 nights

If you need a stop not too far off I-40 in East TN, this is a clean and convenient spot. The hotel was superb with a good breakfast; and all day coffee & cookies. The staff were friendly. There are a few restaurants not far from the hotel. Beyond that, it's also close to Carson Newman University for those making college visits.

8

Melissa

Mar 8, 2025

·

Stayed 1 night

The hotel room looked like it needed a deep clean. Also the breakfast was lacking as well.

10

Angela

Apr 12, 2023

·

Stayed 1 night

Comfy beds! Good breakfast! Very clean! Friendly staff!

10

Wendy

Dec 11, 2024

·

Stayed 2 nights

The hotel was recently renovated and the entry area is nice!! The room was a good size and comfortable. The hot chocolate and coffee all day was great! The staff was extremely helpful, especially after my child left a card in the room when we checked out that was turned over by the cleanup crew and was able to be retrieved by family.

10

Eileen

Apr 15, 2024

·

Stayed 1 night

Parts of property being remodeled so there is a small amount of dusty debris only in the foyer. Workers very good about cleaning up after themselves. Otherwise the other areas, including room are tidy & clean. Had a good night’s sleep on a comfortable bed. Enjoyed a chocolate chip waffle in the morning.

10

Hibernia

May 26, 2023

·

Stayed 2 nights

Great place, comfortable. People friendly. Food great

10

Allen

Dec 14, 2024

·

Stayed 1 night

Fabulous breakfast!

8

Mark

Mar 30, 2025

·

Stayed 3 nights

Comfortable stay, good breakfast. Would stay again.

8

Tiffany

Apr 14, 2024

·

Stayed 2 nights

Property is being renovated and will be fantastic when it’s done. It’s close to area we wanted to be. Room was clean and comfortable. Breakfast was good. Would recommend even during their renovation.

6

Thomas

Jan 13, 2025

·

Stayed 1 night

Looks like the facility has been updated recently, but still needs work. The first room we went to couldn't get in. They said the battery on the door was bad and gave us another room. When we went into the next room the temp was 55 degrees. Took over 2 hours to get to the mid 60's. Only got to 68. The elevator was freezing. The breakfast was the highlight of the stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$128
February	$123
March	$144
April	$133
May	$134
June	$142
July	$139
August	$136
September	$138
October	$151
November	$132
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $171	17 $161	18 $263	19 $261
20 $140	21 $131	22 $131	23 $132	24 $132	25 $163	26 $164
27 $131	28 $141	29 $197	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $198	3 $198
4 $139	5 $145	6 $181	7	8 $196	9 $215	10 $149
11 $140	12 $146	13 $149	14 $152	15 $148	16 $199	17 $193
18 $138	19 $148	20 $149	21 $165	22 $153	23 $220	24 $187
25 $141	26	27 $167	28 $159	29 $177	30 $212	31 $151

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Studio Suite, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Morristown

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Prices for upcoming dates