Name: Holiday Inn Express & Suites Brookings
Address: 3020 Lefevre Drive,Brookings,South Dakota 57006,US, Brookings, South Dakota, United States of America, Brookings, South Dakota, US
Price range: $99–$261 per night
Rating: 7.6

What guests think

At Holiday Inn Express & Suites Brookings, travelers frequently praise the friendly staff and generally clean, comfortable rooms, but many were disappointed to find the pool and hot tub closed for renovations or maintenance without prior notice.

Breakfast feedback ranges from good to underwhelming, with limited variety mentioned by some. Location is convenient off the interstate and walkable to dining, though parking can feel cramped and some considered the price high for the amenities available. Overall, it suits straightforward stays; confirm current amenities before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool, hot tub, and waterslide closed for renovations or maintenance, often without advance notice. Parking is described as cramped.

Related guest reviews

2

Kim

Apr 13, 2025

·

Stayed 1 night

The pool is closed. This is the second time I’ve stayed here in 6 months and it’s been closed both times. No warning prior to booking. They are remodeling and there is stuff sitting all over outside and the inside is messy.

8

Shawna

Jun 11, 2024

·

Stayed 1 night

Parking was pretty cramped but workable.

8

Robert

Sep 29, 2025

·

Stayed 3 nights

Pool not in operation due to remodeling. All else above average.

6

Erin

Jun 10, 2025

·

Stayed 2 nights

Our family booked this location based on the pool amd water slide. We were not informed at check-in the pool was closed for renovations. We were in town for a baseball tournament and wanted to enjoy the pool between games. Had we been told prior to checking in we would have looked for another cheaper option.

2

Tim

Jul 30, 2025

·

Stayed 1 night

No ice bucket, no cups, no coffee maker, pool out of order so the hot tub was closed. High room rate with 0 amenities!

4

Nicole

Sep 19, 2025

·

Stayed 2 nights

Pool not working and there was no mention of this when we booked. That was disappointing. Very expensive stay for limited amenities. Breakfast was the exact same options both days of our stay. Fresh cookies in the lobby was nice.

2

Terri

Nov 19, 2025

·

Stayed 2 nights

We scheduled our stay as this hotel for the pool for our grandkids. When we got there, there was a sign saying the pool was closed for repairs. We were very disappointed. The lady at the front desk was very nice and offered to give us a refund and even called around and found us a different hotel. Since we booked through hotels.com she told us to call them to get our refund. Long story short, Garner refused to give the refund..

4

Abby

Jul 4, 2025

·

Stayed 2 nights

Remodeling so everything was tore up. Breakfast wasn’t very good. Pool closed without warning. And paid over $200 a night. The staff were friendly.

8

Steven

Nov 2, 2025

·

Stayed 1 night

The breakfast was ok, a bit lacking, but good. No pool or hot tub. Like all these chains, they are always in maintenance.

6

Ranae

Jul 21, 2025

·

Stayed 2 nights

Con, we stayed at this hotwl because of the pool. When we got there, they were undee construction and the pool was closed. The main reason we stayed there!! Place is also being rebranded and under construction

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Cleanliness

Many guests describe the hotel and rooms as clean, though several note maintenance or cleanliness issues in bathrooms and fixtures such as cracked tile, dingy finishes, and an isolated insect sighting.

Related guest reviews

4

Shawn

Mar 23, 2024

·

Stayed 1 night

Broken tile in the bathroom, cut my toe. The middle tile in the bathroom is not stuck down and I stepped on it. My skin got caught between the tile Staff was not friendly

10

Alan

Oct 12, 2025

·

Stayed 1 night

Clean room and friendly staff.

10

Mary

Nov 21, 2025

·

Stayed 1 night

Friendly staff and very clean

2

Jordan

Sep 13, 2024

·

Stayed 1 night

Pool and part of the building was being renovated. Spent a lot of money for a place that didn't even have a working pool. Room was clean but walls were scuffed up and bathroom was very dingy and stained. I know they were renovating but if you book through here you wouldn't know that and no one told us when we called either.

10

Dale

Sep 15, 2025

·

Stayed 2 nights

Nice breakfast--plenty of choices. The room was clean and comfortable with amenities such as hand soap and shower gel dispensers. Plenty of towels & pillows.

10

Kristin

Sep 5, 2023

·

Stayed 2 nights

Very clean hotel with friendly staff.

10

Erika

Jul 18, 2024

·

Stayed 1 night

Very clean

10

diane

Oct 25, 2022

·

Stayed 1 night

Tile in bathroom cracked and fan didn't work in bathroom.

10

Dean

Jun 22, 2025

·

Stayed 2 nights

Found live spider on bath room floor

6

Autumm

Oct 27, 2024

·

Stayed 1 night

It would have been nice if the pool and hot tub were operating. The place also could have been a little cleaner.

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Rooms

Rooms are generally comfortable—some spacious and quiet with well-liked beds and pillows. However, guests also mention dated condition, fuzzy TVs, broken or cracked fixtures, and noticeable noise for rooms near the entrance.

Related guest reviews

8

Sharon

Sep 7, 2025

·

Stayed 1 night

Name changed to Garner IHG so that was a bit confusing. Rooms were nice, bed was comfy as was the pillows. Breakfast was good. Coffee was not good. TV screen was fuzzy in our room. A lot of TV channels to select from. We were with other people who said their TV was fuzzy too. All in all, we would stay again. It was super quiet- we loved that.

6

David

Mar 22, 2023

·

Stayed 2 nights

The staff was super friendly and helpful. The room was good. The only reason I didn't give it a higher rating is the fact the pool slide was not open during the week (only open on weekends) and we were there during the week. It was the main reason we choose this hotel. The hot tub was also closed. We had a whole day to fill and planned on spending most of that time enjoying the hottub, pool and the slide, but we didn't use it at all the second day, only spent a couple of hours the first night in the pool and hottub.

4

Shawn

Mar 23, 2024

·

Stayed 1 night

Broken tile in the bathroom, cut my toe. The middle tile in the bathroom is not stuck down and I stepped on it. My skin got caught between the tile Staff was not friendly

10

Jay

Aug 18, 2025

·

Stayed 1 night

Rooms were nice and staff was very pleasant overall a good experience.

10

Dale

Sep 15, 2025

·

Stayed 2 nights

Nice breakfast--plenty of choices. The room was clean and comfortable with amenities such as hand soap and shower gel dispensers. Plenty of towels & pillows.

8

Tad

Nov 29, 2023

·

Stayed 1 night

Nice hotel, we stayed in room above lobby. All you could hear was the sliding doors opening and sitting all the time.

10

diane

Oct 25, 2022

·

Stayed 1 night

Tile in bathroom cracked and fan didn't work in bathroom.

10

Pamela

Oct 6, 2024

·

Stayed 2 nights

Very nice hotel. Spacious room.

4

Tonya

Jul 9, 2023

·

Stayed 1 night

Our room was above the entrance of the hotel, and could constantly hear the entrance door opening and closing (214).

6

Eric

May 23, 2022

·

Stayed 5 nights

Out dated, WAY overpriced for the condition. Office chair was broken, room was not what I reserved.

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Service

Service is frequently praised as friendly and welcoming, with staff noted as helpful. Some guests experienced poor communication about pool closures and occasional delays at check-in.

Related guest reviews

8

mELVIN

Feb 6, 2025

·

Stayed 1 night

Good staff. Stay was ok.

4

Jessica

Jul 17, 2023

·

Stayed 1 night

We had to sit in the lobby for an hour and a half before our room was ready. Check in is at 3, we got to our room at 4:30. Hot tub was out of service, Pool slide was closed, and that was the main reason we choae that hotel over the others. Would not stay again.

4

Emiley

Apr 13, 2025

·

Stayed 1 night

Room wasn’t ready at check in and the pool was closed and we didn’t have notice given that all of the amenities excepted, were not available during the time of our stay. Staff were still working on cleaning rooms when we entered.

10

Alan

Oct 12, 2025

·

Stayed 1 night

Clean room and friendly staff.

10

Scott

Mar 10, 2023

·

Stayed 1 night

Warmly greeted and welcomed to the State and Hotel. Positive, happy employees who greeted us, too. Thanks for a nice stay.

10

Mary

Nov 21, 2025

·

Stayed 1 night

Friendly staff and very clean

10

Alan

Oct 12, 2025

·

Stayed 1 night

Friendly staff

2

Terri

Nov 19, 2025

·

Stayed 2 nights

We scheduled our stay as this hotel for the pool for our grandkids. When we got there, there was a sign saying the pool was closed for repairs. We were very disappointed. The lady at the front desk was very nice and offered to give us a refund and even called around and found us a different hotel. Since we booked through hotels.com she told us to call them to get our refund. Long story short, Garner refused to give the refund..

10

PEGGY

Sep 10, 2022

·

Stayed 1 night

Very friendly staff! Breakfast was great. Bed very comfortable. I will stay again!!

10

Sarah

Aug 31, 2022

·

Stayed 1 night

Amazing staff! Very friendly!

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Location

Convenient location near the interstate with restaurants within walking distance; a few mention the area feels safe.

Related guest reviews

10

Roxanne

Sep 4, 2024

·

Stayed 1 night

Property was close to the interstate, and was very convenient.

10

Kalyn

Jun 30, 2024

·

Stayed 1 night

This is a nice hotel in a great location. It’s minutes from almost anything in town and easily accessible right off the interstate.

8

Sally

Sep 10, 2024

·

Stayed 1 night

Clean and comfortable, safe area...pool and hot tub not open which is the only reason I chose it and paid so much, too much.

10

Lyda

Apr 10, 2024

·

Stayed 3 nights

I always like being able to walk to restaurants.

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Dining

Breakfast feedback is inconsistent, ranging from great with plenty of choices to mediocre, repetitive, or poor; coffee quality drew criticism in one review.

Related guest reviews

6

Kurt

Jun 27, 2024

·

Stayed 1 night

The property is old and not in great shape. The breakfast was fine but not amazing. For the price I expected more.

8

Sharon

Sep 7, 2025

·

Stayed 1 night

Name changed to Garner IHG so that was a bit confusing. Rooms were nice, bed was comfy as was the pillows. Breakfast was good. Coffee was not good. TV screen was fuzzy in our room. A lot of TV channels to select from. We were with other people who said their TV was fuzzy too. All in all, we would stay again. It was super quiet- we loved that.

4

Kari

Mar 11, 2024

·

Stayed 3 nights

The pool/hot tub were closed all 4 days of our stay. We took cold showers, our sink leaked, toilet ran constantly and our fridge sounded like a tank. They also had one of the worst breakfasts I’ve seen In quite awhile. Will never stay here again!

10

Dale

Sep 15, 2025

·

Stayed 2 nights

Nice breakfast--plenty of choices. The room was clean and comfortable with amenities such as hand soap and shower gel dispensers. Plenty of towels & pillows.

4

Nicole

Sep 19, 2025

·

Stayed 2 nights

Pool not working and there was no mention of this when we booked. That was disappointing. Very expensive stay for limited amenities. Breakfast was the exact same options both days of our stay. Fresh cookies in the lobby was nice.

4

Abby

Jul 4, 2025

·

Stayed 2 nights

Remodeling so everything was tore up. Breakfast wasn’t very good. Pool closed without warning. And paid over $200 a night. The staff were friendly.

8

Steven

Nov 2, 2025

·

Stayed 1 night

The breakfast was ok, a bit lacking, but good. No pool or hot tub. Like all these chains, they are always in maintenance.

10

PEGGY

Sep 10, 2022

·

Stayed 1 night

Very friendly staff! Breakfast was great. Bed very comfortable. I will stay again!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$109
March	$132
April	$201
May	$145
June	$141
July	$155
August	$136
September	$163
October	$167
November	$123
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $140	2 $198	3 $223
4 $128	5 $140	6 $141	7 $138	8 $187	9 $207	10 $254
11 $131	12 $137	13 $142	14 $142	15 $137	16 $169	17 $180
18 $131	19 $111	20 $124	21 $186	22 $177	23	24
25 $99	26	27 $121	28 $141	29 $152	30	31 $251

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $118	21 $142	22 $144	23 $132	24 $135	25 $261	26
27 $114	28 $129	29 $129	30 $132

Prices for Holiday Inn Express & Suites Brookings

Monthly average prices

About this property

Location

Room options

Standard Queen Room with Two Queen Beds and Extra Floor Space

Standard, King Bed, Accessible

Double Accessible

Standard, 2 Queen Beds

1 King Standard Mobility Accessible Tub

1 King Standard Jetted Tub

Standard 2 Queen Room (Accessible)

Standard Room, 2 Queen Beds

Standard King Suite with Extra Bed

Standard 2 Queen Suite with Extra Bed

Standard, 2 Queen Beds, Extra Floor Space

Two Queen Beds Suite with Sofa Bed

2 Queen Beds

Suite, 2 Queen Beds

Standard Room with Two Queen Beds

King Room with Jetted Tub

Suite King Size Bed

Standard Room, 1 King Bed, Jetted Tub

Queen Suite with Two Queen Beds and Sofa Bed

King Bed

Standard King Room with Mobility Accessible Tub

Standard

Standard King Room with Jacuzzi

2 Queen Suite Sofa Bed

Standard, King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

King Suite with Sofa Bed

Standard King Room with Jetted Tub

1 King Bed

2 Queen Standard

Standard Room

2 Queen Standard Extra Floor Space

1 King Bed Accessible Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

Standard King Room

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard 2 Queen Suite

Standard King Suite (Accessible)

King Bed Accessible Room

Standard King Room with Whirlpool Bath

Double King Size Bed

Standard King Room (Accessible)

Double Two Queen Beds

Standard Room

Standard King Suite

Suite, 1 King Bed

1 King Suite Sofa Bed

Standard 2 Queen Room

Guest reviews of Holiday Inn Express & Suites Brookings

Who stays here?

What guests think

Property Policies

FAQs about Holiday Inn Express & Suites Brookings

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