Is parking available at the hotel?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Kanawha City, Charleston, within a 15-minute walk of Kanawha Landing and Kanawha Mall Shopping Center. It is approximately 0.7 miles from The Shops at Kanawha and 57th St Park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, with access available from 8:00 AM to midnight.

Are children allowed at the hotel?

Children are welcome at the hotel, and there is no minimum age requirement for children to stay for free.

Country Inn & Suites Charleston South

Average nightly price at Country Inn & Suites By Radisson, Charleston South, WV by month, last 12 months (USD)
Month	Average price
January	$75
February	$79
March	$101
April	$101
May	$109
June	$104
July	$102
August	$103
September	$105
October	$92
November	$86
December	$79

What guests think

Reviews of Country Inn & Suites By Radisson, Charleston South, WV highlight friendly staff but an aging property, with many notes of dated rooms, maintenance problems, and cleanliness lapses, while some guests report clean stays and value for quick stopovers.

Breakfast feedback is mixed, from hot, varied spreads to shortages, cold items, and occasional hygiene concerns. Facilities draw complaints about a cold or cloudy pool and a permanently closed hot tub, plus worn common areas and a pitted parking lot; pet friendly policies are appreciated. The location is handy to the interstate but brings road noise and a somewhat rundown feel; overall, this suits short stops if you can accept variability in maintenance and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is often reported cold, cloudy, or occasionally closed; the hot tub appears permanently closed. Common areas and parking feel worn with potholes and tight or shared parking; pet friendly policy is appreciated.

Related guest reviews

8

Lynn

Mar 11, 2025

·

Stayed 1 night

Facilty in good condition. Friendly staff. Pet-friendly. Clean.

10

Amy

May 19, 2025

·

Stayed 1 night

Parking lot had a lot of holes in it.

4

Jennifer

Jun 23, 2024

·

Stayed 1 night

We had ants in the room and the toilet didn't work properly. There was a hot tub in the photos, but in reality it had been filled in.

6

Betsy

Jul 28, 2025

·

Stayed 1 night

The beds are fine. Microwave but no fridge in the room. Spotted a few ants. Only one room key card worked. Pool is okay - temperature was great, but the water was cloudy and there were no towels. (I was able to get some at the desk.) Haven’t gotten to the breakfast buffet yet…

8

stephen

Dec 30, 2023

·

Stayed 1 night

Very clean hotel. Pet friendly and friendly staff. Good breakfast buffet. Cookies and coffee in the lobby. ( Coffee maker in the room didn’t have supplies with it.) Big bathroom but only had one tiny bar of soap, no other toiletries. Very limited dining options besides fast food in the area.

6

Wanda

Dec 28, 2022

·

Stayed 19,353 nights

Liked: Location was convenient. There is a pool and hot tub. Breakfast was very good with lots of gluten-free things to eat like cottage cheese/fruit and hard boiled eggs and yogurt. Welcomed our cat. Didn't like: the parking lot was full. Decor and design is all old and dated. Pool had moldy floors and trim around the top of the pool and the water was cloudy. Our pet friendly room had old carpet. The staff was friendly.

6

Gary

Mar 29, 2024

·

Stayed 1 night

Would have been nice to know before arrival that the hottub had been filled in a long time before this, as it was the main reason we chose this hotel. The lady at checkin even acknowledged that its still on their page as being open. She seemed genuinely sorry but nothing she could do. Hotel is near the hwy so there is road noise but its clean and comfortable. Wont return

10

James

Dec 4, 2024

·

Stayed 1 night

The hotel was great The parking lot and access road were in poor shape

4

Laura

Jun 28, 2025

·

Stayed 1 night

Good: Nice hot breakfast with eggs and sausage along with usual carbs, nice big breakfast area, clean comfortable beds Bad: Broken key card machine at check in, had to wait 20 mins for it to reboot to get our room keys, broken shampoo/conditioner/body wash dispenser laying on floor in bathroom, had to pick up whole mount the bottles were still connected to in order to use it. the hair dryer did not work. The towels provided for the pool area were small and hardly absorbant.

4

Reddy

Aug 13, 2024

·

Stayed 1 night

Nice place and good breakfast. Pool was closed

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Cleanliness

Cleanliness is inconsistent: multiple guests reported dirty or smelly rooms, stained linens or carpets, and occasional bugs, while others found rooms clean.

Related guest reviews

4

Emily

May 27, 2025

·

Stayed 3 nights

The hotel was dirty (in our room and throughout the lobby, pool, and dining area). We stayed 4 days and was told our room would be cleaned on the 3rd day (verified with front desk that morning) and nothing was cleaned. I would not suggest this hotel.

2

Christine

Apr 5, 2024

·

Stayed 1 night

Stained furniture, curtains and walls. Room not very clean. Remote broken. Stayed in a king suite - couldn’t even sit in the extra area as it was visibly stained and pretty gross and no tv in the extra sitting area. Needs a update.

2

Cynthia

Nov 25, 2024

·

Stayed 1 night

Roaches!!! Getting ready for bed.....look up and roaches came out of the headboard! We immediately packed our bags and left. The entire place is dirty and in disrepair. Cracked walls, dirty torn drapes, even the lamp finish was worn off from people turning it on. I have pictures of the roaches and curtains, lamp, and roaches, but the app wont let.me upload.

6

Vicki

Aug 22, 2025

·

Stayed 1 night

The staff was friendly and accommodating. The hotel carpets looks as if they had NEVER been cleaned. The linens on the beds appeared clean, as well as the bathroom facilities. The overall appearance was just dingy. The breakfast bar was very nice. It was pet friendly which is a plus for me. My stay was comfortable and I felt safe during my entire stay, but it definitely needs a fresh coat of paint and new carpet throughout.

4

Renita

Jan 20, 2024

·

The staff was great , friendly and welcoming. My room had stains on the sheets. As I inspected that problem, I found bed bugs. I left. They refunded me for the night.

4

Will

Aug 10, 2025

·

Stayed 1 night

The first room we were given was visibily dirty as if it wasn't cleaned for some time. The room wreaked of old urine and was very musty. The bathroom was dirty and the shower still had hair in it. The second room was somewhat less smelly but still dirty all around, so much so that we didn't even want to use the shower. Other hotel guests were extremely loud and obnoxious throughout the evening and well into the night until at least 11pm.

10

Maria

Jun 4, 2025

·

Stayed 1 night

The hotel is a nice place to stop in to rest. It is clean and the staff are friendly. It’s a little dated but maintained. Plenty of parking. There is nice view of the hills from our room.

2

Heather

Mar 31, 2025

·

Stayed 1 night

Hair all over the bedding, mattress and sheets. The bathroom was disgusting, we immediately left and stayed at another Hotel for twice the price due to the condition of this Hotel.

2

Bethany

Jun 20, 2025

·

Stayed 1 night

When we walked into our room there was a distinct smell and the first thing you saw was hand prints on the mirror. The bed was made sloppy. One of the towels had stains on it and the floor of the stairs was filthy. The air system was missing the battery cover. The door of the drawer kept rolling out. My family own air BnBs and the cleanliness of this place is subpar at best. I’m almost scared to see the free breakfast in the morning.

10

Joseph

Dec 3, 2022

·

Stayed 1 night

Very clean hotel with a great breakfast in the morning. Friendly staff and very nice rooms

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Rooms

Rooms show frequent maintenance issues such as nonworking TVs, HVAC problems, broken fixtures, and missing items; highway noise and thin walls are commonly noted, and Wi‑Fi can be slow.

Related guest reviews

6

Phillip

Jun 26, 2025

·

Stayed 1 night

We stayed in the king suite room 310. The bed was comfortable. The bathroom was nice. But the refrigerator and the TV in the bedroom did not work. There’s a big slash in the cushion on the couch. Other than that it was well.

4

Patrick

Aug 12, 2025

·

Stayed 1 night

I will say upfront the staff were excellent, but you can only do so much. We checked into our first room and the toilet wasn’t working and was at near flood stage. We were assigned a different room in which both tvs didn’t work, it was impossible to turn off some of the lights (remedied this by unscrewing bulbs) The cabinet door that goes by the fridge was odd its hinges and stashed in a corner. The before mentioned lights had had their on off switches removed. While clean, place was very run down and falling apart. If it hadn’t already been so late I probably would have requested a different room. It we definitely NOT worth the money nor what I’d expect from a Country Inn & Suites

6

Michelle

Jul 14, 2025

·

Stayed 1 night

Breakfast was good with plenty of options TV was broke Mold on shower curtain Soap holder was broke Service at desk was slow and not super friendly

4

Jolene

Mar 23, 2024

·

The hotel is so close to the highway that you could feel the hotel shake when the trucks went by. Plus, the hotel walls and floors are so thin that you could hear the people upstairs walking, the neighbors flush the toilet and you can hear their entire conversations. Not to mention the hotel is very dated so it makes it feel dirty and gross. This is by far the worst hotel we have stayed in, in a long time.

6

Lori

Jul 13, 2025

·

Stayed 1 night

Not a bad hotel except the t.v. didn't work. The a/c struggled to cool the room. The ice maker was also broken

10

James

Feb 9, 2024

·

Stayed 1 night

Wi-Fi is slow, couldn’t stream online video, otherwise great motel.

8

James

Feb 11, 2024

·

Hotel was great, only complaint was slow Wi-Fi

8

donna

Jun 12, 2025

·

Stayed 1 night

Close to the Interstate and very noisy.

8

April

Jul 8, 2025

·

Stayed 1 night

No handicap accomidations available at check in. The toilet seat was broken, but did get fixed while we were there. The room was musty and smelled like dog. When i mentioned it the response was, "awe, sorry." There were bugs on the floor in the lobby. Breakfast was good!

4

Trece

Jul 21, 2024

·

Stayed 3 nights

Hotel had interstate on two sides of it and it is super loud.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and accommodating, but operations are unreliable with slow or understaffed check‑ins, recurring key‑card failures, overbooking, and rooms not ready or assigned as occupied.

Related guest reviews

2

Robert

Mar 3, 2025

·

Stayed 1 night

Place was short-staffed, room wasn’t ready, TV didn’t work even after they replaced it. Staff was friendly, but frustrated, which was understandable. Place was dirty and neede cleaning.

6

Rusty

Aug 10, 2025

·

Stayed 1 night

We told front desk we have no cable and he didn’t offer to move us to a different room he just shrugged it off

6

Vanessa

Jun 25, 2025

·

Stayed 1 night

Arrived at 7pm. The young desk lady was lovely. Had a lot of people to book in herself and still maintained her friendly manner. Over 30mins to book in. GET A NEW KEY CARD MACHINE. First room didn’t open. (Opened the room next to it. ) had a dirty bathroom. Next room had a broken toilet flusher.(moved again) Next room smelt like pot, 4th room had a broken fridge so had to move a fridge from another room. Carpets on the stairs dirty, gym equipment didn’t all work. Car park very cramped to fit in and full of pot holes in the grounds. Booked as a quick stop over to head back home from our vacation. Will never book here again. Management needs to give the young girl a raise having to deal with all that and some rude speaking customers at check in. I was offered what was thought to be a cheap pizza voucher to compensate however it was still costly. so late by the time we checked in and go through all those rooms it was after 9pm before we could eat.

2

TERRY

Sep 10, 2023

·

Stayed 1 night

I called this hotel prior to booking to insure that my room would be saved for my arrival after midnight. When my wife and I arrived after a 3 hour flight delay the hotel informed me that there was no room available even though I had reserved and paid for one. They had no excuse for this other than a feeble possible glitch in online bookings being oversold. I am disgusted with them and will contact their corporate office on monday. Please refund my payment since they gave my room away.

8

Joshua A

Apr 2, 2023

·

Stayed 1 night

The staff was very helpful and always seemed to be busy trying to make everyone’s stay more pleasant.

2

Christopher

Jun 17, 2025

·

Stayed 2 nights

This hotel was awful to us. When we arrived they had given our room away and put us in a pet/dog room. No working TV. No working fridge. the next night they tried to move us into a single bed room but couldn't get any keys to work. We had to leave and find another hotel. Manager Nicole said they would refund us for that night but has not. I have called numerus times and she will not answer or call me back. 10 days later and i am still calling with no resolution! You did not have a room i reserved, at least refund my payment

8

Brenda

Mar 30, 2025

·

Stayed 1 night

Stayed inCharleston to attend a concert. Country Inn and Suites was priced reasonably and the location was convenient. The staff was super friendly and accommodating. The beds were comfy. The room was clean and well stocked. Major plus that they are pet friendly since we had a dog with us. The only thing I noticed that could use some updating was the carpets in some areas. Overall a nice stay and I would stay there again!

2

Phillip

Aug 18, 2025

·

Stayed 2 nights

You gave our reservation away that was paid for, with reservation insurance and we was not notified. We found out at 1 am that we had no place to stay. I and my family have stayed here several times with no issues until now. We won’t stay here again and will definitely warn others of this situation.

4

Jim

Dec 9, 2024

·

Stayed 1 night

The room door was broken. The room hadn't been cleaned or made up. The agent at the desk did not seem to be able to deal with any process outside of a simple straight forward check-in. The next room she went to check for us herself and it was occupied. Meanwhile the line at the desk grew with people whose keys didnt work and another check in whose room wasnt made up. Then our room we finally got into (the third) was set at 59 degrees and it was a cold winter night - we were looking forward to warmth. We travel this route monthly and usually stay at Country Inn & Suites but this discourages us from future stays.

6

Joshua

May 27, 2024

·

Stayed 1 night

I waited 20 mins In Lobby for staff to come back to check me in

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Location

Conveniently off the interstate for road trips, but many mention heavy road noise, a hard‑to‑find entrance/shared lot, and a rundown or unsafe feel in the surrounding area.

Related guest reviews

8

LORRAINE

Sep 18, 2024

·

Stayed 1 night

Most hotel options in Charleston are along a busy freeway, so this is no exception. Be prepared for traffic sounds, trains and noise from other rooms. The property lacked lighting at the porte-cochere at night but was on during the day. Happy for the pet option.

8

Roberta

Nov 20, 2023

·

Stayed 1 night

Construction near the site made it tricky to get into. Also close to another hotel so hard to find the entrance.

8

howard

Mar 9, 2025

·

Stayed 1 night

Area around the property was not well kept and seemed unsafe in the evening.

10

douglas

Dec 17, 2024

·

Stayed 1 night

Easy to find and its located right off of the interstate.

8

Kathryn

Sep 18, 2023

·

Stayed 1 night

The parking lot was NOT lit up. There are no signs on the building indicating where the hotel is except when you are in front of the building. I came after dark and the hotel was very hard to find as well as the drive to the hotel. Once I got there everyone inside was great. It was clean and comfortable.

8

Alison

Aug 20, 2024

·

Stayed 1 night

Have stayed here before. Clean hotel with very friendly employees. Area right at the hotel is fine but the Surrounding area saturated with hotels, gravel empty lots and closed businesses.

8

john

Jul 14, 2025

·

Stayed 1 night

Convenient location

8

donna

Jun 12, 2025

·

Stayed 1 night

Close to the Interstate and very noisy.

6

Thomas

Jul 18, 2024

·

Stayed 1 night

Good location if you are headed south on 77. Place is located in a series of abandoned restaurants and buildings. Right underneath a giant Chic Fil A billboard.

8

Josh

Jul 26, 2024

·

Stayed 1 night

Hotel Was very nice Room very clean room Area around the hotel was very rundown. Restaurants closed and boarded up.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent: many enjoyed a hot, varied buffet and helpful attendants, while others found items cold or missing, poor stocking/management, and occasional cleanliness issues.

Related guest reviews

10

Brenda

Oct 2, 2024

·

Stayed 1 night

Very friendly staff. Close to restaurants. Close to interstate. Great breakfast.

2

Debra

Aug 16, 2025

·

Stayed 1 night

Went downstairs got breakfast had a cockroach in my muffins

4

Angeleigh

Dec 30, 2024

·

Stayed 1 night

I wasn’t pleased with my stay. It was just ok. The bed was uncomfortable. The walls were dirty. The toilet clogged. It sounded like an elephant was walking above us. The breakfast was limited. I had to wait 10 minutes to check in. The hall was always wet from people tracking pool water. Positives: staff was friendly, plenty of outlets.

6

Carl

Jan 6, 2025

·

Stayed 1 night

Check in and out was easy and the front desk persons were friendly. The room was okay for an overnight. It was clean enough and the bed was okay. The personal hygiene bottles in the bath were all empty. The pipes or something with the plumbing made a terrible noise when the shower was turned on. Breakfast consisted of waffles, nothing else. Cereal but no milk. A couple of bagels and a few slices of bread were put out, didn’t look very fresh. Evidently the supply truck has not been there in a few days so they were out of most things.

10

Jamie

Dec 30, 2024

·

Stayed 1 night

Very comfortable bed, delicious breakfast with eggs, biscuits and gravy and waffles! Great stay!

6

Wendy

Nov 30, 2024

·

Stayed 1 night

Susan was amazing at the front desk BUT she def needed help - Friday night, day after thxgiving, snow. We were third in line to check in but took 25 min in the chilly lobby (by the main door). Breakfast was really not okay this time - hot food was not hot; microwave worked only 1 second at a time no matter what setting; styrofoam plates; flimsy plastic ware that broke when trying to get it out of the individual packaging.

10

Debbie

Mar 8, 2025

·

Stayed 1 night

Clean and hot buffet breakfast

6

Wendy

Mar 9, 2025

·

Stayed 1 night

I booked this hotel because of the positive reviews about the breakfast. However, the hotel was severely understaffed. Breakfast was poorly managed due to a lack of adequate staff, and so what I thought would be a positive ended up being a big negative.

10

sarah

Dec 17, 2024

·

Stayed 1 night

Quiet, Breakfast and all the staff were wonderful

6

Karen

Dec 27, 2024

·

Stayed 1 night

Not the cleanest of hotels, that’s for sure. The bathroom floor was sticky. And breakfast was not ready until about 45 minutes after it was supposed to start.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $102	3 $102	4 $102	5 $102	6 $96	7 $96
8 $72	9 $73	10 $82	11 $83	12 $75	13 $88	14 $94
15 $69	16 $76	17 $76	18 $90	19 $72	20 $94	21 $94
22 $71	23 $84	24 $98	25 $84	26 $84	27 $94	28 $98
29 $83	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
		1 $79	2 $82	3 $95	4 $94	5 $103
6 $66	7 $75	8 $79	9 $79	10 $75	11 $82	12 $80
13 $66	14 $73	15 $79	16 $79	17 $73	18 $82	19 $77
20 $66	21 $73	22 $79	23 $82	24 $75	25 $82	26 $77
27 $66	28 $89	29 $79	30 $75	31 $96

Country Inn & Suites By Radisson, Charleston South, WV

Prices for Country Inn & Suites By Radisson, Charleston South, WV

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Pet Friendly)

Room, 1 King Bed, Accessible

Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 Bedroom

Guest reviews of Country Inn & Suites By Radisson, Charleston South, WV

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Inn & Suites By Radisson, Charleston South, WV

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