Name: Great Wolf Lodge Webster
Address: 1000 Great Wolf Wy, Webster, Texas, United States of America, Webster, Texas, US
Price range: $180–$332 per night
Rating: 8.85

What guests think

Great Wolf Lodge Webster draws families for its large indoor water park and many kid-focused activities, with lots of praise for friendly staff, spacious rooms with bunk beds, and the convenience of on-site options and nearby dining.

Food feedback is generally positive, with a well-liked breakfast buffet and casual outlets, though there is no fine dining and some guests wanted healthier choices and faster service. Common pain points include heavy crowding in the pool areas and attractions (especially with day passes), extra charges for activities and parking, and occasional front-desk errors or overcharges. Cleanliness is usually strong, but some guests reported rushed housekeeping, a dirty fridge, strong chlorine smells, and a few bed bug reports. Expect a lively, kid-first resort stay geared to families.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor water park with additional family activities and an outdoor pool; wristband access is convenient. Recurrent complaints cite heavy crowding (especially with day passes), extra costs for attractions, and paid parking that can be pricey or mischarged.

Related guest reviews

8

Megan

Apr 4, 2025

·

Stayed 2 nights

We had an incredible time at the Great Wolf Lodge. If I could have changed a few things about our trip, it would have been the package I purchased because my little ones couldn’t really use the same pass as my older kids, so I would buy individual wolf passes per person. Second, I would stay 3 nights instead of 2 like we did. We felt like we needed one more day to really enjoy all the features of this facility. But we loved the water park, the food, our room was beautiful, clean, and had plenty of space for our family of 6. Best carne asada fries I’ve ever had were in the water park food court, but we also loved their pizza, pasta, and the chicken sandwich!!! Also loved the convenience of the Dunkin’ Donuts for breakfast each morning. My older kids loved the magiquest experience, the ropes coarse, and the water slides, and the younger kids had a great time mini golfing and bowling and playing in the arcade. Overall we had a fantastic time and will definitely be back again!!

8

Quinna

Jul 22, 2025

·

Stayed 1 night

Other than there being too many people, we had a great time.

8

Jacqueline Zapata

Jul 15, 2025

·

Stayed 1 night

To crowded

10

Katherine

Apr 24, 2025

·

Stayed 2 nights

I like that most activities are indoor. Breakfast buffet was great.

6

Alison

Jun 18, 2025

·

Stayed 1 night

Rid day passes so guest of hotel can fully enjoy their stay.

8

Crystal

Mar 20, 2025

·

Stayed 1 night

I loved the wristband access to everything on the property. It's nice not to have to keep up with a room key or debit cards. What I did not like was the public having access to the park at the same time as the folks who paid to stay the night. Everything in the waterpark area was extremely crowded. Maybe extend into the evening/night hours for folks staying the night. Or open earlier for the people staying overnight. I did not like that everything was added as an extra cost. Some of the attractions inside should be included in the overnight stay. Overall, the place is fun and friendly. Rooms are spacious and clean. Staff was accommodating.

8

Juan

Aug 8, 2025

·

Stayed 2 nights

We liked the hotel and water park but our fridge was a little dirty and parking is expensive

6

Manuel

Jul 27, 2025

·

Stayed 2 nights

The property was okay, but the there isn't much to do. The arcade and waterpark is small and we had to pay extra for the parking and bracelets..

10

Craig

Aug 2, 2025

·

Stayed 2 nights

From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.

10

Mario

Aug 31, 2025

·

Stayed 1 night

just the parking that you have to pay every time you leave.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe very clean rooms and facilities. Some note lapses such as rushed housekeeping, a dirty fridge, strong chlorine smells, and a few bed bug reports.

Related guest reviews

10

Jessica

Jul 31, 2025

·

Stayed 2 nights

The bed was very comfortable. My kids enjoyed the bunk beds. Rooms were very large w plenty of space. Everything is very clean and smells good. Plenty of choices to eat there or nearby.

10

Brenda

Jul 23, 2025

·

Stayed 2 nights

Clean facilities,friendly staff

6

Meybel

Apr 14, 2025

·

Stayed 2 nights

In door pool area smells so much to Clorox make eyes burn they need aire extractor to help the that Wen I checked in the guy who help me was so rude to me very rode

6

Miracle

Jul 25, 2025

·

Stayed 2 nights

The experience was lovely, but extremely over priced. Our room was nice but you can tell the cleaning was rushed there was hair on the bathroom floor and on bed sheets. Overall we really enjoyed the activities and lobby events

6

Victor

Jul 6, 2025

·

Stayed 1 night

Over priced for size of park and rooms with bed bugs

8

Juan

Aug 8, 2025

·

Stayed 2 nights

We liked the hotel and water park but our fridge was a little dirty and parking is expensive

2

GONZALO

Jul 25, 2025

·

Stayed 2 nights

It has alot bed bugs abd the bed are very oncomterble

10

Latarsha

Apr 26, 2025

·

Stayed 1 night

Amazing !!! Clean Rooms 10-10 whole resort

8

tamika

Dec 1, 2025

·

Stayed 2 nights

The room was spotless, I liked they

10

Elmer

Jul 22, 2025

·

Stayed 1 night

Clean safe my family and I had a great time. We definitely come back.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, with bunk-bed layouts popular for families; suites match descriptions. A few noted undesirable views from some second-floor rooms.

Related guest reviews

10

Jessica

Jul 31, 2025

·

Stayed 2 nights

The bed was very comfortable. My kids enjoyed the bunk beds. Rooms were very large w plenty of space. Everything is very clean and smells good. Plenty of choices to eat there or nearby.

10

Alma

Jul 4, 2025

·

Stayed 3 nights

My family of five had a great time. Room was clean and staff were nice and attentive. There was plenty of activities for my kids to do. The pools were clean and the food was good.

8

Megan

Apr 4, 2025

·

Stayed 2 nights

We had an incredible time at the Great Wolf Lodge. If I could have changed a few things about our trip, it would have been the package I purchased because my little ones couldn’t really use the same pass as my older kids, so I would buy individual wolf passes per person. Second, I would stay 3 nights instead of 2 like we did. We felt like we needed one more day to really enjoy all the features of this facility. But we loved the water park, the food, our room was beautiful, clean, and had plenty of space for our family of 6. Best carne asada fries I’ve ever had were in the water park food court, but we also loved their pizza, pasta, and the chicken sandwich!!! Also loved the convenience of the Dunkin’ Donuts for breakfast each morning. My older kids loved the magiquest experience, the ropes coarse, and the water slides, and the younger kids had a great time mini golfing and bowling and playing in the arcade. Overall we had a fantastic time and will definitely be back again!!

10

Yonatan

Jul 24, 2025

·

Stayed 2 nights

My kids loved the room with the bunk beds! They loved everything about the Water park! Overall great birthday trip for my little man!

10

Doug

May 22, 2025

·

Stayed 1 night

Fun place to stay with very nice rooms.

6

Victor

Jul 6, 2025

·

Stayed 1 night

Over priced for size of park and rooms with bed bugs

8

Julian

May 24, 2025

·

Stayed 1 night

The stay, room and activities are great!!! Only setback is rooms on the 2nd floor, right side, 2213 was ours, the window looks right onto the first floor roof with the vents and piping. An eye sore for such a tremendous place. Perhaps a false wall with some type of mural on it or maybe switch the window pane with frosted glass. Besides that the Great Wolf Lodge is exactly that ..Great!!

10

Luis

Jul 17, 2025

·

Stayed 1 night

Comfort

8

Towanda

Apr 16, 2025

·

Stayed 1 night

It was 45 minutes away from Houston and my room was connected

10

Craig

Aug 2, 2025

·

Stayed 2 nights

From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful, with efficient check-in for many stays. However, multiple reviews mention front-desk mischarges or poor communication, difficulty reaching support, and occasional rudeness or disruptions (e.g., housekeeping during paid late checkout).

Related guest reviews

2

Mirna

Jul 14, 2025

·

Stayed 1 night

Very poor customer service! They do not care to answer questions! They get annoyed easily and do not give you all the details about how everything is handled. I had to push to get just the minimum of information. Had a very stressful morning, and I qas very disappointed to see their attitude. I had a Caucasian young man attending us today the 13th of July. He was not helpful at all. Service in the water park is not good either, they will charge the wrong items and not even care to give you the right ones on time. We felt ignored. The lady in the buffet attending the food was awesome ! She made us feel welcome today at dinner. I really wanted to get the most out of this trip because we came to celebrate my sons birthday but I am very disappointed on how things went today. I really wanted to plan all activities and get the best deals with packages but I guess we have to figure it out ourselves.

4

Samantha

Jul 16, 2025

·

Stayed 1 night

So disappointed with the staff and how she encouraged me to purchase the unlimited pass when I was holding my 1.5 year old daughter who literally couldn't do anything. What a scam and they don't ever answer the phone to sort this out. My 6 year old isn't tall Eno gh rondo anything alone and the little one can't do anything so this family trip was completely divided and we felt very misled by the check in staff.

10

Lindsey

Dec 27, 2025

·

Stayed 2 nights

We enjoyed our Christmas vacation. The employees were wonderful and service was excellent. We appreciate everyone who worked so hard to make our stay wonderful.

6

Vicente

Jul 20, 2025

·

Stayed 1 night

Not so good. The front desk personnel did not accurately checked us in. As a result, they charged us twice for the Parking Fee. The staff at the Dunkin Donuts was not friendly and continuously provided the wrong order.

6

Gabrielle

Apr 22, 2025

·

Stayed 1 night

Housekeeping woke me four or five times mind you I paid for late check out but yet even after telling a couple of them I paid for late check out I was still bothered one guy was walking in my room until he saw me went to talk with someone at customer service and basically was dismissed for the prices I have paid an apology was the least that could have been offered or take the late check out off my bill since I did not get to use and enjoy it

4

VIOLET

Jun 24, 2025

·

Stayed 2 nights

Great facility but I was checked into an occupied room and also overcharged 322.00 on checking out. Me Trying to verify why my bill was higher than what I had expected seemed offensive and I was treated as though I was on the wrong. Anyway My money was refunded. Check your invoices!

10

Craig

Aug 2, 2025

·

Stayed 2 nights

From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.

6

Alishia

Jul 9, 2025

·

Stayed 1 night

This property needs to work with their front desk staff. They are the guest first point of contact. In my experience and others they over charge for parking and lack of explanation or details when you first check in. Poor attitude and then when you ask for more information it seems like a chore. I was charged for 3 cars and I only had 1 car parked on property. The lady who checked me in never once asked how many cars I had but she left a note I had 3 and charged me for them. I didnt realize until I checked out and saw the overage. Like many others who had issues with the front desk if they would take their time and just do what is required at check in the line would move faster and there wouldnt be so many guest returning with questions and issues. As long as I was in line I witnessed so many guests with issues. Its a shame because being a new location you hate to give them a bad review but work needs to be done at this location with the staff.

10

Edith

Jun 22, 2025

·

Stayed 1 night

Sharleete was friendly and helpful. She helped make my daughter’s 13th birthday memorable!!

10

Tameka

Jul 13, 2025

·

Stayed 1 night

From check in to check out everyone was friendly

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Location

Convenient to nearby dining, with several guests noting options close by; generally works well for family trips in the area.

Related guest reviews

10

Jessica

Jul 31, 2025

·

Stayed 2 nights

The bed was very comfortable. My kids enjoyed the bunk beds. Rooms were very large w plenty of space. Everything is very clean and smells good. Plenty of choices to eat there or nearby.

10

Nelda

Jul 24, 2025

·

Stayed 1 night

Great place to spend with family Great staff great location

8

Towanda

Apr 16, 2025

·

Stayed 1 night

It was 45 minutes away from Houston and my room was connected

10

Craig

Aug 2, 2025

·

Stayed 2 nights

From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.

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AI-generated summary based on recent guest reviews

Dining

Casual dining is generally well liked, especially the breakfast buffet and some waterpark outlets; drinks get praise. Downsides include no fine dining, limited healthier options, and occasional slow or incorrect orders and a quality complaint.

Related guest reviews

10

Rosa

Apr 27, 2025

·

Stayed 3 nights

WOW! great place for a fun-filled family vacation. the entire staff is simply SUPERB - and very service oriented :) Could use more healthy/vegetarian options on the menus but otherwise, AWESOME

10

Jessica

Jul 31, 2025

·

Stayed 2 nights

The bed was very comfortable. My kids enjoyed the bunk beds. Rooms were very large w plenty of space. Everything is very clean and smells good. Plenty of choices to eat there or nearby.

10

Alma

Jul 4, 2025

·

Stayed 3 nights

My family of five had a great time. Room was clean and staff were nice and attentive. There was plenty of activities for my kids to do. The pools were clean and the food was good.

8

Megan

Apr 4, 2025

·

Stayed 2 nights

We had an incredible time at the Great Wolf Lodge. If I could have changed a few things about our trip, it would have been the package I purchased because my little ones couldn’t really use the same pass as my older kids, so I would buy individual wolf passes per person. Second, I would stay 3 nights instead of 2 like we did. We felt like we needed one more day to really enjoy all the features of this facility. But we loved the water park, the food, our room was beautiful, clean, and had plenty of space for our family of 6. Best carne asada fries I’ve ever had were in the water park food court, but we also loved their pizza, pasta, and the chicken sandwich!!! Also loved the convenience of the Dunkin’ Donuts for breakfast each morning. My older kids loved the magiquest experience, the ropes coarse, and the water slides, and the younger kids had a great time mini golfing and bowling and playing in the arcade. Overall we had a fantastic time and will definitely be back again!!

10

Shell

May 17, 2025

·

Stayed 1 night

It was great!!!!!This is def a kids trip. Everything closes at 8-9pm.

6

Vicente

Jul 20, 2025

·

Stayed 1 night

Not so good. The front desk personnel did not accurately checked us in. As a result, they charged us twice for the Parking Fee. The staff at the Dunkin Donuts was not friendly and continuously provided the wrong order.

10

Tierney

Apr 14, 2025

·

Stayed 1 night

Great for the kids- drinks really good for the adults

10

Katherine

Apr 24, 2025

·

Stayed 2 nights

I like that most activities are indoor. Breakfast buffet was great.

10

Ernesto

Mar 16, 2025

·

Stayed 1 night

I don't like the resto. The orders take a long time and it was burned steak. I don't have time to argue, I just want to enjoy and relax with my kids.

10

Craig

Aug 2, 2025

·

Stayed 2 nights

From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $193	16 $191	17 $194	18 $332	19 $318
20 $180	21 $193	22 $193	23 $190	24 $191	25 $201	26 $305
27 $196	28 $191	29 $193	30 $208

Su	Mo	Tu	We	Th	Fr	Sa
				1 $191	2 $196	3 $244
4 $208	5 $208	6 $193	7 $198	8 $191	9 $288	10 $322
11 $246	12 $246	13 $193	14 $211	15 $208	16 $193	17 $212
18 $202	19 $191	20 $190	21 $193	22 $190	23 $202	24 $213
25 $193	26 $202	27 $193	28 $211	29 $202	30 $193	31 $216

Select dates to see prices and availability

About this property

Location

Room options

Grizzly Bear

Family Suite

Wolf Den Suite

Great Wolf Geyser Suite

Kidcabin Suite

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Great Wolf Lodge Webster

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Prices for upcoming dates