Name: Comfort Suites near NASA - Clear Lake
Address: 16931 North Texas Avenue, Webster, Texas, United States of America, Webster, Texas, US
Price range: $65–$94 per night
Rating: 7.65

What guests think

Comfort Suites near NASA - Clear Lake draws mixed feedback: guests like the convenient location for NASA and hospitals, occasional spacious, comfortable rooms, and some friendly staff, but many report broken amenities, dated interiors, and maintenance shortfalls.

Recurring issues include an out-of-order pool and hot tub, nonfunctional fitness equipment, and hot, humid common areas due to A/C problems. Cleanliness is inconsistent, with repeated mentions of musty odors, mold spots, and occasional pests, though several guests describe very clean rooms. Breakfast ranges from good to poorly stocked, and several guests were surprised by a $150 deposit. Expect a basic stay, and verify which amenities are operating before you arrive.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the indoor pool and hot tub frequently out of order or unheated, and the fitness room equipment often broken. Common-area issues like nonworking A/C, broken ice machines, and worn elevator carpet are also noted.

Related guest reviews

4

David

Jun 18, 2025

·

Stayed 2 nights

This is not the first time I've stayed here, but definitely the last. Issues began when I tried to communicate with the hotel via the app, and send a message... the message was never replied to. Next, there was no A/C in the common areas, it was almost as hot in the lobbies / hallways as outside, but no indication of there being issues, or apologies for the heat. Then, there was a roach in the hot tub (no didn't use it),, and the hot water for the shower took about 10 minutes to get hot. The Spa (Hot Tub) in the pool was broken, no hot water, and there was a sign on the door about it that looked like it has been there for quite awhile. And the last item was the first floor ice machine.. it was broken.. and it was broken the last time I was there, several years ago.. and still had the same sign taped to it telling guests to use the machine on the 2nd floor. I'm not sure if this hotel has been through multiple owners, or if the owners can't afford the upkeep, and I'm typically understanding that sometimes in business things happen, but a large chain should not allow a location like this and needs to step in and get this property back to the standards expected.

6

Judy

Jul 31, 2025

·

Stayed 2 nights

Sadly it was so run down maintenance poor pool and jacuzzi was not working and cold. Chairs in dining area were peeling. No air conditioning in lobby area.

8

Marie

Jul 21, 2025

·

Stayed 2 nights

Hot tub not working at all, couldnt use it at all, and indoor swimming pool was freezing cold. I got out of pool after 20 minutes bc it was uncomfortably cold. The most important things were perfect, though. 5 stars for breakfast, cleaning service and customer service. But hubby and I picked this hotel for the hot tub . ☆ also, not 1 machine worked in fitness room. ☆ we paid too much $ for amenities we could not use :( But for real, everything else was wonderful. Very nice place, just needs repairs. Very close to NASA and UTMB doctors appointments. Plenty of restaurants near by. Over-all a good experience. Just not what we paid for.

4

LESLIE

Sep 30, 2024

·

Stayed 2 nights

Property is located near lots of food and shopping. Very easy to find. However, the property itself left a lot to be desired. Swimming pool and hot tub was not operational, ice machines not working, juice machine for breakfast was not working, carpet in elevator was torn and ragged as well. Furniture in the room is showing its age. However, everything was clean and the bed was comfortable. Plenty of parking for the hotel.

4

Ashley

Aug 16, 2025

·

Stayed 5 nights

The gym equipment was broke and did not work. The hot tub was broke. The pool was unsafe with the electrical hanging out of the pool wall and was unable to use. The ac wasn’t working properly the bed sheets were so itchy had to pull them off. The room above and next to mine were so noisy. Most of the staff were not friendly. Breakfast was ok.

6

Kent

Jul 21, 2025

·

Stayed 4 nights

Elevator smelled bad from old carpet, room had rusted panels on bath ceiling and dirty grout all around, breakfast area not very clean and poorly serviced.

10

Cynthia

Aug 16, 2025

·

Stayed 2 nights

Staff excellent, breakfast good, pool and spa were out of order.

8

April

Mar 10, 2025

·

Stayed 2 nights

The only thing i didnt like was the fact that the hot tub and pool were not in working order

6

Virginia

Jun 19, 2024

·

Stayed 5 nights

We booked this hotel to take our grandson to space camp and we did based on the fact that it had an indoor pool and spa. However, the pumps in the spa weren’t working and so couldn’t enjoy that and the pool was icy cold. We found several things at the hotel that weren’t working for example our ice machine on the third floor and the ice machine on the 1st floor & 3rdwasn’t working & we had to go to the 2nd floor to get ice, and when I try to use the exercise room, the machine had a cord that was broken, I tried to use the machine to walk on, and it would never start. There was also a sign in the bathroom in the pool that says that wasn’t in order and the juice machine in the kitchen was out of order, although you are able to supplement that with juice in the little refrigerator , so your website didn’t warn us about all these things that weren’t working and it should at least have something that says not working or exercise room not available and I would’ve probably chose to go somewhere else. I’m not certain how long these things have been out of order, but when I asked the staff, I was not able to get an answer and , they should be in the loop on once something gonna be fixed or repaired the hotel staff was very cordial but without that information I was disappointed. So can somebody tell me how long those things have been out of order and when will they be replaced so when I make a decision to post something about the hotel again, I can at least have some information!!!!

8

Maureen

Sep 19, 2023

·

Stayed 6 nights

Staff was friendly & nice. "Fitness Center" had a broken treadmill, broken beyond repair elliptical, and broken weight machine with cables snapped & tied up. All unusable & dangerous. Hotel was clean. Handicap accessible lift for pool broken & wrapped in caution tape. Breakfast area was non monitored by staff and there was a family scooping cereal out of the decanters with their hands. Unsafe food service & so gross-should be monitored by hotel staff. Decent area to walk/run and a nice park across the street. Great coffee, restaurants, stores, ice cream within walking distance.

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Cleanliness

Standards are mixed: repeated mentions of musty odors, mold spots, dirty or smelly elevators, and occasional pests contrast with several reports of very clean rooms.

Related guest reviews

2

Andrea

Jul 28, 2024

·

Stayed 3 nights

They price was more than i was quoted. The place was dirty. Breakfast was shortedned hours and then claimed they were out of stuff but i gather they just never really serve breakfast and certainly not enough for if the place was full. The folks upstairs ran and jumped all night and screamed and you can hear it all. The curtains were covered in mold. Wouldnt recommend.

10

Anthony

May 26, 2025

·

Stayed 2 nights

My stay was excellent. The room was very clean and had good air conditioning. Thank you for the breakfast also.

4

Rebecca

Jun 16, 2024

·

Stayed 1 night

Spa didnt work. Room was smelly. Bathroom wasnt clean

6

Melissa

Jul 19, 2025

·

Stayed 2 nights

While the front desk people were relatively nice, the pool was DISGUSTING and the hot tub was out of order but looked like it had some bacteria dwelling there. The elevator smelled like body odor. The A/C in the lobby was not working, so it was always humid and hot when we went down for anything. The room did contain a small roach. I killed it and looked for more but didn’t see any. All in all, I will not book this one again.

4

Renee

Sep 5, 2023

·

Cut my toe on a staple left on the carpet. Curtains were broken, a screw lying there, they wouldn’t shut all the way. No hot water on 3rd floor. AC turned off in middle of night. Smelled musty throughout entire hotel & room!! Stains on bed. Stains on carpet. 2 cockroaches. Pool was dirty & handicap chair broken. All fitness equipment were broken & the area was unsafe. Ice machine out of service. Nobody greeting, receptionist sleeping at the desk. Nowhere to sit outside. Very poor experience.

6

Kent

Jul 21, 2025

·

Stayed 4 nights

Elevator smelled bad from old carpet, room had rusted panels on bath ceiling and dirty grout all around, breakfast area not very clean and poorly serviced.

6

Kirbi

Jul 3, 2025

·

Stayed 1 night

No AC and room was dirty. mattress was disgusting

6

michael

Apr 12, 2025

·

Stayed 2 nights

That hallway and room smelled very musty like maybe they had water damage or something in the past. There were some spots on the ceiling that I was not sure of.

6

Angelica

Nov 30, 2024

·

Stayed 4 nights

The room itself had a very weird smell, like moldy or wet. Many repairs were needed in the room that they could have taken care of before us arriving

6

Timothy

Oct 5, 2024

·

Stayed 1 night

Mold was on the ceiling in the bathroom. The spa was not working and very green. We went with this hotel because it was supposed to have an indoor heated spa and that was not the case. The bed was ok, harder than I like. Breakfast was tasty.

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Rooms

Rooms are often spacious and sometimes comfortable for families, but decor feels dated, some TVs or fixtures don’t work, Wi-Fi can be unreliable, and several guests found A/C noisy or unable to cool well.

Related guest reviews

10

George

Jan 1, 2024

·

Stayed 3 nights

My room was exceptionally spacious. The area was very nice & had a vast number of restaurants and shops in close proximity. The parking can be a bit limited during events at the hotel.

10

Tori

Jul 22, 2025

·

Stayed 2 nights

The room was amazing for comfort for me and the family.

4

Mia

Nov 26, 2024

·

Stayed 4 nights

Budget friendly but A/C was filled with dust. Carpets feel dirty and smell weird. Bathtub leaked every time we showered. Tv was broken. I don’t think this property warrants an 150 dollar deposit. When you book with them on Hotels it doesn’t mention a 150 dollar deposit anywhere on the check in instructions or on the booking confirmation.

6

Clifton

Jan 20, 2025

·

Stayed 1 night

Desk clerk at check-in was very nice. Expedia showed the room would have a tub/shower combo, it was a shower only. Loose tiles in the bathroom. Third floor hallway smelled horrible. Bed was very hard. A/C worked but was very noisy. Elevator floor was covered with a carpet scrap that had raggedy edges which could be a tripping hazard.

8

shelley

Oct 2, 2024

·

Stayed 2 nights

Nice hotel, good spacious room, unfortunately the air con didnt seem to cope with the size of the room - even on the coldest setting it was still very warm in the room overnight. Duvet wasnt in the best condition either, several rips in it. Otherwise good, nice indoor pool and convenient location for visiting NASA

6

Rhonda

Nov 8, 2023

·

Stayed 1 night

The staff that checked me in was very polite and nice. The room was spacious . Loved the pillows but the bed was very hard. All in all in was a good stay.

8

Joyce

Aug 2, 2025

·

Stayed 1 night

My stay was good, the rooms were spacious and clean.

6

OAT

Dec 23, 2023

·

Stayed 7 nights

The WiFi signal was very poor and unreliable. I got disconnected and had to reconnect a lot of times. I find that very annoying and inconveniencing. The weightlifting equipment in the gym room was out of order. The NordicTrack cycling machine was not working properly. The indoor swimming pool is not climate controlled. So the water stays cold all the time. Wouldn't you think that it should be temperature regulated since it's an indoor pool? Nope, not at this hotel! They have a Jacuzzi next to the pool too, but the temperature control timer knob was not working. Wondering what else is not working properly at this hotel. And lastly, the water in the room 319 I was staying in was smelly. It had an unpleasant odor similar to an untreated water. It was disgusting that I had to bathe and rinse my mouth with it because I had no choice as I think switching to a different room wouldn't work, because it probably came from the same water source. I was definitely not impressed and wouldn't recommend it to anyone.

6

Jobe

Feb 7, 2024

·

Stayed 1 night

Upon walking in our room we got hit with a musty smell. Shower pressure was extremely low. People wondering around the parking lot through the night I had to keep waking up to check on my vehicle

6

Rafael

Aug 4, 2025

·

Stayed 3 nights

For being a quick trip and to essentially use it to sleep, it met my needs. The reviews were pretty accurate, oddly the room felt cold initially but then it warms up? Room was outdated, it needs attention for sure. But to checkbox price, it was part of a bundle and was worth it. Don’t expect resort level style.

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Service

Feedback on staff is mixed, with many citing friendly front-desk teams, but others noting slow responses, poor communication about amenity outages and deposits, and occasional rudeness or unhelpful attitudes.

Related guest reviews

4

David

Jun 18, 2025

·

Stayed 2 nights

This is not the first time I've stayed here, but definitely the last. Issues began when I tried to communicate with the hotel via the app, and send a message... the message was never replied to. Next, there was no A/C in the common areas, it was almost as hot in the lobbies / hallways as outside, but no indication of there being issues, or apologies for the heat. Then, there was a roach in the hot tub (no didn't use it),, and the hot water for the shower took about 10 minutes to get hot. The Spa (Hot Tub) in the pool was broken, no hot water, and there was a sign on the door about it that looked like it has been there for quite awhile. And the last item was the first floor ice machine.. it was broken.. and it was broken the last time I was there, several years ago.. and still had the same sign taped to it telling guests to use the machine on the 2nd floor. I'm not sure if this hotel has been through multiple owners, or if the owners can't afford the upkeep, and I'm typically understanding that sometimes in business things happen, but a large chain should not allow a location like this and needs to step in and get this property back to the standards expected.

10

fatemah

Jan 2, 2025

·

Stayed 2 nights

Customer service front desk was really nice

4

Dennis

Jun 21, 2024

·

Stayed 1 night

We stayed at a Comfort Inn years ago so thought this would be OK. We won't be staying in a Comfort Inn again. Breakfast was a dried out egg so stiff it was unedible, frayed dirty carpet in elevator, laundry pillow case left in the middle of the hall, faucet handle came off in my hand, put us in a handicap room (don't need) and seat in shower was rusted beyond belief. Staff were terrible uncaring and not friendly. Pre-charge $150.00 in case we damaged something. This was not stated on hotels.com.

10

Dankesh

Jan 2, 2024

·

Stayed 3 nights

Overall good except an issue with rude receptionist behavior on 12/26/23 evening. Location is good, clean hotel, quiet, safe and parking spaces are nore then enough to accommodate all guests. Over all satisfied 😌

6

Marissa

Mar 12, 2024

·

Stayed 1 night

The only nice thing about this stay was the gentleman who checked us in! He was super friendly. Other than that, the pool was disgusting, the workout room was broken, breakfast was incredibly small and had barely anything when we got up at 730.. our ac wasn’t cold. And the lady who worked at night… lots of attitude. Worst hotel stay we’ve ever had.

10

Lynsey

Sep 24, 2023

·

Stayed 1 night

My room was spacious, clean, and comfortable. Staff on property was friendly, thoroughly explained all costs, breakfast hours, and check out times. Elevator was clean, room was very tidy, and hotel was very quiet.

8

Cody

May 21, 2024

·

Stayed 1 night

This hotel was very good and fortunately matched what my company allows for hotel stays. The prices increase drastically on the weekends but that’s understandable. I do appreciate their low rates during the week. I recommend this hotel at anytime during the week. Great service, good breakfast, clean rooms.

6

Keith

Mar 29, 2025

·

Stayed 1 night

Checked in and was given keys to a room that hadn't been cleaned yet. The desk attendant was apologetic of the situation and friendly though. The advertised hot tub was more like a dirty goldfish pond...apparently had been in non working order for some time. And as petty as this may seem, THEY DIDN'T EVEN HAVE SALT FOR BREAKFAST! Now we all know how much flavor these hotel eggs have... "We're out of salt" was the answer 15 minutes after breakfast started while the lady leaned on the counter playing on her phone. Will not be going back to this one!

2

Davina

Dec 18, 2024

·

Stayed 5 nights

I liked the fact when i called the lady answered and assured me we could check in til 5 am. She was there and greeted us when we checked in. Towards the end of our stay i was getting coffee and water had been spilled by previous person. This same lady was like there go you napkins rightthere to clean up that spill. I said ok i did not make mess but i will clean up. Felt like most of staff did not want to work there. Had they been up front about the pool being dirty when they told us the hot tub did get hot but jets worked before we got there we would not have booked here. Anyway as i said seemed staff really isn't there to work so i took the liberty of doing stripped the bed down to mattress made sure the counts were, noticed stains and why offer a sofa bed and not have bedding? I must have missed something. There. Breakfast was better than some but not as good as it could be. I see why there is a box to drop room keys for check out. I was concerned i would be accused of something else i did not do. Please let Expedia and etc know your pool is not open and hot tub is broken not working at all. Would have saved us enormously

10

stoney

Jul 13, 2025

·

Stayed 1 night

be aware that they will charge a deposit fee if you book through a third party. i dont know if this is applicable booking directly with the hotel.

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Location

Convenient location near NASA, hospitals, restaurants, and shopping, with easy freeway access; several guests chose it for proximity to appointments and cruises.

Related guest reviews

10

John

Jan 18, 2025

·

Stayed 1 night

Property was perfect for a one night stay before checking into hca clear lake the next morning.

10

George

Jan 1, 2024

·

Stayed 3 nights

My room was exceptionally spacious. The area was very nice & had a vast number of restaurants and shops in close proximity. The parking can be a bit limited during events at the hotel.

10

Karen

Jun 23, 2025

·

Stayed 1 night

Stayed the night before going on a cruise, close to where we needed to be. Good breakfast.

10

Tammy

Jul 6, 2025

·

Stayed 1 night

Close to my drs appointments

10

Israel

Sep 22, 2023

·

Stayed 2 nights

All areas, exteriors and interiors, including room, very clean. Great location with easy access to I-45 freeway

8

shelley

Oct 2, 2024

·

Stayed 2 nights

Nice hotel, good spacious room, unfortunately the air con didnt seem to cope with the size of the room - even on the coldest setting it was still very warm in the room overnight. Duvet wasnt in the best condition either, several rips in it. Otherwise good, nice indoor pool and convenient location for visiting NASA

10

AMI

Feb 21, 2025

·

Stayed 2 nights

annual stay, friendly staff, comfy bed, good location

10

Ayumi

Jul 10, 2023

·

Stayed 2 nights

Great location. Friendly staffs.

10

Carl

Jan 25, 2024

·

Stayed 2 nights

The location of this hotel was in a very good area. There was also a roller rink next door that stayed open late, I got a chance to see adults skating and having a fun time.

10

Stephen

May 15, 2024

·

Stayed 2 nights

I've stayed at this hotel several times. Always pleased with the location, amenities, size of the rooms and layout of the room, feels more like an apartment.

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Dining

Breakfast is inconsistent: some guests enjoyed it, while others found limited selection, items not restocked, and out-of-order juice machines; a few skipped it.

Related guest reviews

6

Rovene

Jul 9, 2023

·

Stayed 4 nights

Check in was great but they didn’t want us to park there on July 4th because we weren’t guests? Gee, I guess since we paid for 4 days means we aren’t a guest? Pool jets broken, ice machines broken, even though the breakfast is included we still went someplace else.

10

BROOKE

Jun 26, 2023

·

Stayed 1 night

Nice breakfast setup and food options! Rooms were good and bed was comfy. One of the favorite hotels I stayed at in this area.

6

Monica

Feb 27, 2023

·

Stayed 1 night

The elevator had trash on the floor. The room was clean. The breakfast was not worth staying for. No eggs, sausage or bacon. Coffee tasted bad

10

Veronica

Jul 22, 2024

·

Stayed 1 night

The breakfast very limited I wish it had more variety

10

Cynthia

Aug 16, 2025

·

Stayed 2 nights

Staff excellent, breakfast good, pool and spa were out of order.

8

Douglas

Sep 29, 2024

·

Stayed 2 nights

We liked everything about our stay except the breakfast on Saturday was poor. Wasn’t just me. Everyone grumbling. Juice machine broken. No eggs or sausage All gone by 8:30. We didn’t even try for breakfast on Sunday. We went out. Room nice. Wife liked the extra towels. It was quiet.

4

John

Aug 1, 2023

·

Stayed 1 night

Breakfast was terrible. No eggs. Limited options. Only chocolate waffles.

10

Maritza

Dec 30, 2023

·

Stayed 2 nights

We were very please the staff was very nice. The hotel was clean the breakfast was good, fresh scramble eggs, sauce and potatoes it is nice other than just the regular Continental breakfast serve in other hotels. We were please to see that this hotel still has the Bible in the rooms.

4

Damon

Oct 19, 2023

·

Stayed 1 night

Hot tub didnt work. Breakfast was from 6 to 9 but nothing was being restocked.

8

Bobbie

Jul 10, 2024

·

Stayed 1 night

Pool was extremely cold. Not much choices for breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$74
March	$90
April	$79
May	$81
June	$93
July	$78
August	$63
September	$69
October	$73
November	$76
December	$63

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $66	16 $66	17 $66	18 $88	19 $86
20 $66	21 $65	22 $66	23 $66	24 $66	25 $78	26 $78
27 $65	28 $66	29 $66	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $70	3 $73
4 $66	5 $66	6 $66	7 $66	8 $66	9 $73	10 $74
11 $66	12 $66	13 $66	14 $66	15 $77	16 $83	17 $81
18 $69	19 $69	20 $81	21 $94	22 $70	23 $86	24 $91
25 $69	26 $69	27 $69	28 $69	29 $78	30 $88	31 $84

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Monthly average prices

About this property

Location

Room options

Suite

Suite, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds, Accessible

Suite, 1 King Bed, Hot Tub

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites near NASA - Clear Lake

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