The Ritz-Carlton, Suzhou

From

$251

/ night

Select dates to see prices and availability

From

$251

/ night

About this property

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concie...

Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Dry Cleaning

Show all

Location

No. 369 Guangji South Road, Gusu District, Suzhou, China

Suzhou Canal Park (0.8 miles)

West Garden Temple (1.4 miles)

Classical Gardens of Suzhou (1.6 miles)

Suzhou City Moat (1.9 miles)

Hanshan Temple (2 miles)

Shantang Street (2.3 miles)

More location info

Room options

Panorama Room, Gusu View, Double Beds

Room details

2 Full Beds

Sleeps 3

517 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Deluxe Room, City View, Double Beds

Room details

2 Full Beds

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Deluxe Suite, City View, King Bed

Room details

1 King Bed

Sleeps 2

915 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Premier Room, Gusu View, King Bed

Room details

1 King Bed

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Panorama Studio Room, Gusu View, King Bed

Room details

1 King Bed

Sleeps 2

915 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Room, City View, Double Beds

Room details

2 Full Beds

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Room, 1 King Bed, City View

Room details

1 King Bed

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Panorama Room, Gusu View, Double Beds

Room details

2 Full Beds

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Deluxe Suite, City View, King Bed

Room details

1 Full Bed

Sleeps 2

926 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Panorama Studio Room, Gusu View, King Bed

Room details

1 Full Bed

Sleeps 2

926 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Panorama Room, Gusu View, King Bed

Room details

1 King Bed

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Premier Suite, Gusu View, King Bed

Room details

1 King Bed

Sleeps 2

926 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Panorama Room, Gusu View, King Bed

Room details

1 King Bed

Sleeps 3

517 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Suite, 1 King Bed

Room details

1 King Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Premier Room, Gusu View, Double Beds

Room details

2 Full Beds

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Deluxe Room, City View, King Bed

Room details

1 King Bed

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Club Premier Suite, Gusu View, King Bed

Room details

1 Full Bed

Sleeps 2

926 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Guest reviews of The Ritz-Carlton, Suzhou

9.1

Superb

Based on 13 verified reviews

Facilities

Cleanliness

8.6

Service

8.4

Bernard

May 7, 2025

Stayed 2 nights

Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances. To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers. If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.

giorgi

Apr 27, 2025

Stayed 10 nights

it’s not five star hotel

kuangchen

Jul 1, 2026

Stayed 2 nights

客房空間還不錯，環境也很好，周圍有比較大的購物商場，大廳氣味可以，整體都可以的。

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Alice

Jun 7, 2026

Stayed 2 nights

酒店地點鄰近地鐵站，有兩個大型商場，很多食肆，非常方便。酒店早餐是自助餐形式，中西美食，選擇多元。我們住了兩晚，兩晚都在酒店食晚飯，點了不同的菜，非常美味。如果住三晚，我們還是會選擇在這家中菜館，標霞食晚飯，也肯定可以選擇跟前兩晚不同的菜式，亦有信心同樣好吃。特別想多謝酒店的職員們，除了為我們提供寶貴有用的旅遊意見和資料以外丶亦為我們預訂了我們想吃的蛋糕，預先放在我們房間內的冰箱，使我們可以在外出遊玩丶享受晚餐後丶還可以享受到美味的蛋糕。下次再來蘇州丶酒店和晚飯地點丶不作他想！

Translate

Dec 9, 2025

Stayed 1 night

リッツカールトンにふさわしいサービスで大変満足しています。開業して1年未満なので設備も新しく、滞在が快適でした。

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Ritz-Carlton, Suzhou

Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 198 per person.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Suzhou, within a 5-minute drive of West Garden Temple and Suzhou Canal Park. It is approximately 1.6 mi from Classical Gardens of Suzhou and 1.9 mi from Suzhou City Moat.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 408 per night. Advance request or confirmation may be required for availability.

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Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $241	13 $241	14 $241	15 $265	16 $241	17 $283
18 $257	19 $271	20 $259	21 $266	22 $266	23 $266	24 $300
25 $259	26 $266	27 $271	28 $257	29 $271	30 $271	31 $300

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
1 $266	2 $266	3 $271	4 $271	5 $266	6 $271	7 $306
8 $257	9 $271	10 $271	11 $257	12 $257	13 $266	14 $291
15 $257	16 $271	17 $271	18 $266	19 $271	20 $257	21 $290
22 $258	23 $266	24 $266	25 $259	26 $266	27 $258	28 $290
29 $257	30 $257