What are the check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is located in Osaka (Kita), within a 10-minute drive of Dotonbori and Nipponbashi, approximately 3.9 miles from Kyocera Dome Osaka and 4 miles from Kuromon Market. Nearby attractions include Umeda Arts Theater (0.6 km), Grand Front Osaka Mall (0.8 km), and Umeda Sky Building (1.2 km).

What are the hotel's policies for guests staying with children?

One child aged 5 years or younger stays free per registered adult when occupying the parent or guardian's room using existing bedding.

The GALA Hotel Umeda

What guests think

At The GALA Hotel Umeda, many guests praise friendly, helpful staff, functional rooms (some with in-room laundry) and a convenient, quiet location near subway links and shops, alongside generally clean spaces and solid basic breakfast options.

Common drawbacks include firm mattresses and occasional housekeeping or maintenance misses, such as a forgotten shower curtain or bathroom ventilation issues. A few guests experienced check in hiccups or slowdowns, while air conditioning quality felt average to some. Overall, expect a practical, modern stay with welcoming service and useful in-room amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note a recently renovated feel and appreciate laundry options, including in-room washers and dryers in some rooms.

Related guest reviews

10

Erik

11 Oct 2025

·

Stayed 4 nights

Väldigt trevlig och serviceinriktad personal. Rummen hade en liten kyl, mjuka täcken, bra AC och bra badkar. Sängen var aningens hård och enstaka gånger kunde man höra något tåg passera, men inte så att man vaknade. Inga problem att få tvättid till tvättmaskinerna. Trevliga gratis produkter i lobbyn som badsalt, morgonrockar, kaffe, ansiktstvätt mm.

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10

Kimberley

16 Sept 2025

·

Stayed 4 nights

All the comforts and amenities of a business hotel with some upgraded design features. There’s no bar/cafe on premise, as was indicated on the website, but the continental breakfast and coffee were good. The staff was welcoming and professional.

10

Muhd Amirulzaman

16 Apr 2025

·

Stayed 3 nights

Place near the metro and is quiet. Suitable for those who enjoy such a peaceful area. Room however is kinda small but is to be expected. Breakfast was simple and is prepared. Not buffet style. Place is new and staff was helpful. Recommended

8

mayumi

3 Aug 2025

·

Stayed 1 night

館内に、喫煙所があり、暑い時でも涼しく快適でした。ホテルも清潔感があってよかった

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4

Shinya

28 Mar 2025

·

Stayed 1 night

自動チェックイン/チェックアウト機が動作しておらず、それを補うスタッフが受付に配置されていなかった。そのため、チェックアウトに非常に時間を要すこととなった

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8

Leah

1 Oct 2025

·

Stayed 1 night

I stayed in Room 805. Amazing room. Spacious and it had a washing machine/dryer! Liquid gold for a traveller. Water pressure in the shower was AMAZING! Breakfast was good, small selection but good. Only complaint is the beds were sooooo hard. Staff helpful. Location excellent.

10

Shideh

27 Mar 2025

·

Stayed 2 nights

We had a wonderful stay at The Gala Hotel in Umeda, Osaka as a multigenerational family of six. The hotel was exceptionally family-friendly and made traveling with both kids and grandparents incredibly easy and enjoyable. Our room was spacious, comfortable, and well-appointed—plenty of space for everyone to relax. The bathroom and shower were particularly impressive—modern, spotless, and truly luxurious. One of the sweetest touches was the welcome packs for the kids, complete with the most adorable little slippers. It made our children feel so special and welcomed from the start. The hotel’s location is outstanding, with easy access to several major train lines. It made exploring Osaka a breeze, and we were able to take seamless day trips to Kyoto and Nara, which was a big plus for our itinerary. Visually, the hotel is beautiful—filled with colorful accents and lush greenery that gave it a fresh, calming atmosphere. We especially enjoyed the rooftop terrace—a peaceful spot to sip coffee and ease into the day before heading out. We’d absolutely recommend The Gala Hotel to any family, especially those traveling in a larger group. It truly felt like a thoughtful, comfortable, and stylish home away from home.

10

nim yan roy

10 Apr 2025

·

Stayed 4 nights

A newly renovated and opened hotel with decent size hotel rooms. The setup in the room is very functional (e.g. enough space to open large suitcase and functional desk and chair that have enough space). Have all the amenities that one would expect and need in a hotel room. Located one subway stop away from Umeda shopping district within walking distance. It’s in a quiet neighborhood which I prefer. Have a mini AEON store across the street and a few restaurants and a drug mart so it’s convenient to buy necessities when needed. Five minutes walk to the subway station. Would definitely recommend this hotel.

10

DOYEON

1 Jun 2025

·

Stayed 1 night

최근에 리모델링 한 듯 깔끔한 객실 내부와 4인 가족이 다 만족할 정도의 크기 (침대는 좀 단단했지만, 저희 가족은 개인적으로 푹신푹신한 침대보다 단단한 느낌의 매트리스를 좋아하기에 문제될 건 없었습니다.) 욕실 샤워실 다 청결했고 직원분들도 친절하셨습니다. 조식은 비교적 간단한 구성인데 있을 거 다 있고 일정 나가기 전에 후다닥 먹고 나가기 좋다고 생각합니다.

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10

Chikayo

22 Oct 2025

·

Stayed 2 nights

We really enjoyed staying at The Gala Hotel Umeda. The staff were very friendly and easy to talk, and very helpful. Our room was excellent. It was very functional, had a lot of hangers, even a washer & dryer! We did not hear anything from next rooms. It was very quiet!

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Cleanliness

Rooms and bathrooms are generally clean, though multiple guests reported lapses like hair left in the sink and a missing shower curtain.

Related guest reviews

6

CHIKAKO

19 May 2025

·

Stayed 1 night

新大阪から地下鉄で2駅しかもエレベーターがある出口から近いのがとても便利でした。お部屋の掃除(洗面所に髪の毛が落ちてた)やバストイレの換気扇が回ってなかったり(カビの匂いやシャワーを使用した後の換気がされないなど)……と、不便まではいかないですけど、日本のホテルの基準だと普通レベルもしくは以下かな？と思いました。スタッフさんも外国の日本語が話せる方が主で外国人観光客向けのホテルだなと言う印象です。朝食付きプランにしていたのですが、朝食か 7時半からだときき、出発する時間の問題で食べられないことが発覚したのですが、チェックインのスタッフさんはプランの変更も代替案もなしだったのですが、チェックアウトのスタッフさんはパンをテイクアウトさせてくれて柔軟な対応でとても助かりました。シャワーや水道の水圧はめちゃくちゃ強いので笑さすが大阪水の都だなと感じました。

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8

Melissa

9 May 2025

·

Stayed 1 night

Lovely and clean

6

TOMOKI

14 Feb 2026

·

Stayed 2 nights

連泊利用全体的には満足もシャワーカーテンが取り付け忘れがあったのでこの評価ただそれを伝えた後のスタッフの対応は丁寧だった。

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10

??

29 Jun 2025

·

Stayed 1 night

とても綺麗で対応が良いホテルでした。駅からも近く、薬局やコンビニも徒歩圏内にあるので、立地も最高です。強いて言うなら、朝食やカードカーの使い方、ホテルから外へ出る際の方法等をチェックインの時に説明してもらえると助かりました。

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10

shoma

21 Sept 2025

·

Stayed 1 night

全体的に清潔感があり良かった

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4

??

27 Jul 2025

·

Stayed 2 nights

予約して到着したが、フロントで受付をする時に名前がないと言われた。新人スタッフ3人しかおらず、面倒くさいお客様と思われたか気分が悪くなりました。初日は歯ブラシの準備がない、清掃は適当クーラーはきかず暑かったです

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10

Amna

5 Nov 2025

·

Stayed 2 nights

This was the best hotel out of the 4 that I booked. They were helpful, it was very spacious and clean!

10

Zhao Rong Kelli

17 Oct 2025

·

Stayed 3 nights

Clean room and friendly staff

10

DOYEON

1 Jun 2025

·

Stayed 1 night

최근에 리모델링 한 듯 깔끔한 객실 내부와 4인 가족이 다 만족할 정도의 크기 (침대는 좀 단단했지만, 저희 가족은 개인적으로 푹신푹신한 침대보다 단단한 느낌의 매트리스를 좋아하기에 문제될 건 없었습니다.) 욕실 샤워실 다 청결했고 직원분들도 친절하셨습니다. 조식은 비교적 간단한 구성인데 있을 거 다 있고 일정 나가기 전에 후다닥 먹고 나가기 좋다고 생각합니다.

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8

Masaaki

15 Nov 2025

·

Stayed 1 night

清潔だった

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Rooms

Rooms range from small to spacious but are generally functional and quiet; several include in-room washer and dryer units and strong shower water pressure. Multiple guests found the mattresses firm or hard.

Related guest reviews

6

CHIKAKO

19 May 2025

·

Stayed 1 night

新大阪から地下鉄で2駅しかもエレベーターがある出口から近いのがとても便利でした。お部屋の掃除(洗面所に髪の毛が落ちてた)やバストイレの換気扇が回ってなかったり(カビの匂いやシャワーを使用した後の換気がされないなど)……と、不便まではいかないですけど、日本のホテルの基準だと普通レベルもしくは以下かな？と思いました。スタッフさんも外国の日本語が話せる方が主で外国人観光客向けのホテルだなと言う印象です。朝食付きプランにしていたのですが、朝食か 7時半からだときき、出発する時間の問題で食べられないことが発覚したのですが、チェックインのスタッフさんはプランの変更も代替案もなしだったのですが、チェックアウトのスタッフさんはパンをテイクアウトさせてくれて柔軟な対応でとても助かりました。シャワーや水道の水圧はめちゃくちゃ強いので笑さすが大阪水の都だなと感じました。

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10

Erik

11 Oct 2025

·

Stayed 4 nights

Väldigt trevlig och serviceinriktad personal. Rummen hade en liten kyl, mjuka täcken, bra AC och bra badkar. Sängen var aningens hård och enstaka gånger kunde man höra något tåg passera, men inte så att man vaknade. Inga problem att få tvättid till tvättmaskinerna. Trevliga gratis produkter i lobbyn som badsalt, morgonrockar, kaffe, ansiktstvätt mm.

Translate

10

JEONGBEOM

29 Oct 2025

·

Stayed 2 nights

大阪で結構いいホテル！部屋は狭いけど親切なスタッフ！駅から接近性もいい！

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10

Muhd Amirulzaman

16 Apr 2025

·

Stayed 3 nights

Place near the metro and is quiet. Suitable for those who enjoy such a peaceful area. Room however is kinda small but is to be expected. Breakfast was simple and is prepared. Not buffet style. Place is new and staff was helpful. Recommended

10

Amanda

13 Sept 2025

·

Stayed 3 nights

Beds were aweful but staff were fabulous. Couldn't have been happier with our stay

8

Leah

1 Oct 2025

·

Stayed 1 night

I stayed in Room 805. Amazing room. Spacious and it had a washing machine/dryer! Liquid gold for a traveller. Water pressure in the shower was AMAZING! Breakfast was good, small selection but good. Only complaint is the beds were sooooo hard. Staff helpful. Location excellent.

10

nim yan roy

10 Apr 2025

·

Stayed 4 nights

A newly renovated and opened hotel with decent size hotel rooms. The setup in the room is very functional (e.g. enough space to open large suitcase and functional desk and chair that have enough space). Have all the amenities that one would expect and need in a hotel room. Located one subway stop away from Umeda shopping district within walking distance. It’s in a quiet neighborhood which I prefer. Have a mini AEON store across the street and a few restaurants and a drug mart so it’s convenient to buy necessities when needed. Five minutes walk to the subway station. Would definitely recommend this hotel.

10

Amna

5 Nov 2025

·

Stayed 2 nights

This was the best hotel out of the 4 that I booked. They were helpful, it was very spacious and clean!

10

Vincent

2 Apr 2025

·

Stayed 4 nights

The staff were very friendly and helpful! The mattress i had was a bit stiff and hard for my liking but i was able to sleep well regardless. The location is great too, only one stop away from Umeda station and not too far from Shin-Osaka either. Would gladly stay again.

10

Chikayo

22 Oct 2025

·

Stayed 2 nights

We really enjoyed staying at The Gala Hotel Umeda. The staff were very friendly and easy to talk, and very helpful. Our room was excellent. It was very functional, had a lot of hangers, even a washer & dryer! We did not hear anything from next rooms. It was very quiet!

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Service

Staff are widely described as friendly, helpful, and accommodating, including for late check in and luggage storage. A few guests reported check in issues or slower service at busy times.

Related guest reviews

10

JEONGBEOM

29 Oct 2025

·

Stayed 2 nights

大阪で結構いいホテル！部屋は狭いけど親切なスタッフ！駅から接近性もいい！

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10

Shyanne

27 Nov 2025

·

Stayed 1 night

Staff were great at accommodating a late check in for us. Room was tidy

10

??

29 Jun 2025

·

Stayed 1 night

とても綺麗で対応が良いホテルでした。駅からも近く、薬局やコンビニも徒歩圏内にあるので、立地も最高です。強いて言うなら、朝食やカードカーの使い方、ホテルから外へ出る際の方法等をチェックインの時に説明してもらえると助かりました。

Translate

4

Shinya

28 Mar 2025

·

Stayed 1 night

自動チェックイン/チェックアウト機が動作しておらず、それを補うスタッフが受付に配置されていなかった。そのため、チェックアウトに非常に時間を要すこととなった

Translate

8

Leah

1 Oct 2025

·

Stayed 1 night

I stayed in Room 805. Amazing room. Spacious and it had a washing machine/dryer! Liquid gold for a traveller. Water pressure in the shower was AMAZING! Breakfast was good, small selection but good. Only complaint is the beds were sooooo hard. Staff helpful. Location excellent.

10

Christine

8 Oct 2025

·

Stayed 5 nights

First time in Osaka with my husband, and this place was wonderful! Not too far from the train station and the staff are kind and polite. I would stay again. Thank you, arigato!!

4

??

27 Jul 2025

·

Stayed 2 nights

予約して到着したが、フロントで受付をする時に名前がないと言われた。新人スタッフ3人しかおらず、面倒くさいお客様と思われたか気分が悪くなりました。初日は歯ブラシの準備がない、清掃は適当クーラーはきかず暑かったです

Translate

10

Amna

5 Nov 2025

·

Stayed 2 nights

This was the best hotel out of the 4 that I booked. They were helpful, it was very spacious and clean!

10

Zhao Rong Kelli

17 Oct 2025

·

Stayed 3 nights

Clean room and friendly staff

10

Mizuho

14 Sept 2025

·

Stayed 2 nights

万博のために利用しました。会場までは電車乗り換えありで40分ほどですがホテルが駅近なので行きも帰りも楽でした。エントランスの雰囲気がよく、まったりした空気が流れている良い感じのホテルでした。チェックイン前やチェックアウト時の手荷物預けもスムーズでした。

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Location

Most guests found the location convenient for subway access, Umeda, and nearby shops, with a generally quiet neighborhood. A few felt it was not right next to the station.

Related guest reviews

10

JEONGBEOM

29 Oct 2025

·

Stayed 2 nights

大阪で結構いいホテル！部屋は狭いけど親切なスタッフ！駅から接近性もいい！

Translate

10

Muhd Amirulzaman

16 Apr 2025

·

Stayed 3 nights

Place near the metro and is quiet. Suitable for those who enjoy such a peaceful area. Room however is kinda small but is to be expected. Breakfast was simple and is prepared. Not buffet style. Place is new and staff was helpful. Recommended

10

??

29 Jun 2025

·

Stayed 1 night

とても綺麗で対応が良いホテルでした。駅からも近く、薬局やコンビニも徒歩圏内にあるので、立地も最高です。強いて言うなら、朝食やカードカーの使い方、ホテルから外へ出る際の方法等をチェックインの時に説明してもらえると助かりました。

Translate

10

Orin

30 Sept 2025

·

Stayed 3 nights

Close to transportation and shops .

8

Leah

1 Oct 2025

·

Stayed 1 night

I stayed in Room 805. Amazing room. Spacious and it had a washing machine/dryer! Liquid gold for a traveller. Water pressure in the shower was AMAZING! Breakfast was good, small selection but good. Only complaint is the beds were sooooo hard. Staff helpful. Location excellent.

10

Christine

8 Oct 2025

·

Stayed 5 nights

First time in Osaka with my husband, and this place was wonderful! Not too far from the train station and the staff are kind and polite. I would stay again. Thank you, arigato!!

10

nim yan roy

10 Apr 2025

·

Stayed 4 nights

A newly renovated and opened hotel with decent size hotel rooms. The setup in the room is very functional (e.g. enough space to open large suitcase and functional desk and chair that have enough space). Have all the amenities that one would expect and need in a hotel room. Located one subway stop away from Umeda shopping district within walking distance. It’s in a quiet neighborhood which I prefer. Have a mini AEON store across the street and a few restaurants and a drug mart so it’s convenient to buy necessities when needed. Five minutes walk to the subway station. Would definitely recommend this hotel.

10

Vincent

2 Apr 2025

·

Stayed 4 nights

The staff were very friendly and helpful! The mattress i had was a bit stiff and hard for my liking but i was able to sleep well regardless. The location is great too, only one stop away from Umeda station and not too far from Shin-Osaka either. Would gladly stay again.

8

Kohei

4 Aug 2025

·

Stayed 1 night

梅田まで徒歩圏内

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8

Makoto

9 Jul 2025

·

Stayed 1 night

The location wasn’t close to the train station, but for the price it wasn’t bad. Multiple convenience stores near the hotel helps.

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Dining

Breakfast is simple and not buffet, with limited variety but generally good quality and coffee appreciated.

Related guest reviews

6

CHIKAKO

19 May 2025

·

Stayed 1 night

新大阪から地下鉄で2駅しかもエレベーターがある出口から近いのがとても便利でした。お部屋の掃除(洗面所に髪の毛が落ちてた)やバストイレの換気扇が回ってなかったり(カビの匂いやシャワーを使用した後の換気がされないなど)……と、不便まではいかないですけど、日本のホテルの基準だと普通レベルもしくは以下かな？と思いました。スタッフさんも外国の日本語が話せる方が主で外国人観光客向けのホテルだなと言う印象です。朝食付きプランにしていたのですが、朝食か 7時半からだときき、出発する時間の問題で食べられないことが発覚したのですが、チェックインのスタッフさんはプランの変更も代替案もなしだったのですが、チェックアウトのスタッフさんはパンをテイクアウトさせてくれて柔軟な対応でとても助かりました。シャワーや水道の水圧はめちゃくちゃ強いので笑さすが大阪水の都だなと感じました。

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10

Kimberley

16 Sept 2025

·

Stayed 4 nights

All the comforts and amenities of a business hotel with some upgraded design features. There’s no bar/cafe on premise, as was indicated on the website, but the continental breakfast and coffee were good. The staff was welcoming and professional.

10

Muhd Amirulzaman

16 Apr 2025

·

Stayed 3 nights

Place near the metro and is quiet. Suitable for those who enjoy such a peaceful area. Room however is kinda small but is to be expected. Breakfast was simple and is prepared. Not buffet style. Place is new and staff was helpful. Recommended

10

??

29 Jun 2025

·

Stayed 1 night

とても綺麗で対応が良いホテルでした。駅からも近く、薬局やコンビニも徒歩圏内にあるので、立地も最高です。強いて言うなら、朝食やカードカーの使い方、ホテルから外へ出る際の方法等をチェックインの時に説明してもらえると助かりました。

Translate

8

Leah

1 Oct 2025

·

Stayed 1 night

I stayed in Room 805. Amazing room. Spacious and it had a washing machine/dryer! Liquid gold for a traveller. Water pressure in the shower was AMAZING! Breakfast was good, small selection but good. Only complaint is the beds were sooooo hard. Staff helpful. Location excellent.

10

DOYEON

1 Jun 2025

·

Stayed 1 night

최근에 리모델링 한 듯 깔끔한 객실 내부와 4인 가족이 다 만족할 정도의 크기 (침대는 좀 단단했지만, 저희 가족은 개인적으로 푹신푹신한 침대보다 단단한 느낌의 매트리스를 좋아하기에 문제될 건 없었습니다.) 욕실 샤워실 다 청결했고 직원분들도 친절하셨습니다. 조식은 비교적 간단한 구성인데 있을 거 다 있고 일정 나가기 전에 후다닥 먹고 나가기 좋다고 생각합니다.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $57	6 $60	7 $59	8 $60	9 $62	10 $86
11 $87	12 $55	13 $57	14 $59	15 $73	16 $65	17 $127
18 $54	19 $53	20 $64	21 $59	22 $69	23 $68	24 $334
25 $63	26 $55	27 $57	28 $55	29 $58	30 $65	31 $258

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $59	3 $58	4 $59	5 $62	6 $63	7 $184
8 $56	9 $62	10 $62	11 $70	12 $62	13 $63	14 $289
15 $53	16 $56	17 $58	18 $61	19 $58	20 $70	21 $282
22 $80	23 $59	24 $67	25 $65	26 $74	27 $74	28 $104
29 $66	30 $74

The GALA Hotel Umeda

About this property

Location

Room options

Family Room

Standard Twin Room

Standard Double Room

Economy Double Room

Economy Twin Room

Economy Single Room

Junior Studio Suite

Luxury Studio Suite

Deluxe Room

Guest reviews of The GALA Hotel Umeda

What guests think

Property policies

Check-in instructions

Good to know

FAQs about The GALA Hotel Umeda

Prices for upcoming dates