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Red Roof Inn Jacksonville - Cruise Port - Room
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Red Roof Inn Jacksonville - Cruise Port


Amenities

  • Parking

  • Non-Smoking Rooms

  • Housekeeping

  • Banquet Facilities

  • Vending Machines

  • Free Parking

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Red Roof Inn Jacksonville - Cruise Port, guests frequently report serious cleanliness problems alongside significant safety concerns due to loitering and disruptive activity in and around the property.

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Facilities

Poor

Cleanliness

Poor

Rooms

Worn

Service

Mixed

Location

Unsafe

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2

James

IAN-logo

3 weeks ago

·

Stayed 1 night

This was a dangerous place to stay. Guys with hoodies, go in and out the building in 88 degree weather, flipping their knives. Watching the tv monitors people were going in and out of rooms numerous times . The desk clerk went to check if my room was ready or not. The place looked dangerous , parking lot had way to many people walking around . There was not any cars parked.
This was a dangerous place to stay. Guys with hoodies, go in and out the building in 88 degree weather, flipping their knives. Watching the tv monitors people were going in and out of rooms numerous times . The desk clerk went to check if my room was ready or not. The place looked dangerous , parking lot had way to many people walking around . There was not any cars parked.

4

Brian

IAN-logo

3 weeks ago

·

Stayed 1 night

Toilet handle was broken. Had to reach into tank to grab chain to flush every time. Ice cold a/c was good. Floors need to be better cleaned. Had to use washcloth to sit on edge of bed & wash feet before getting in bed cus feet were black cus floor isn’t cleaned properly. 1 light in the room worked….the one on the desk. Very disrespectful ppl LIVING on 3rd floor, banging on several doors throughout the night, talking loudly in hallway in a bar/restaurant voice, & the B.S. fight between 2 females about a f-ing phone at like idk 2-3 AM (are you f-ing kidding me??? Ppl need to & are trying to sleep).
Toilet handle was broken. Had to reach into tank to grab chain to flush every time. Ice cold a/c was good. Floors need to be better cleaned. Had to use washcloth to sit on edge of bed & wash feet before getting in bed cus feet were black cus floor isn’t cleaned properly. 1 light in the room worked….the one on the desk. Very disrespectful ppl LIVING on 3rd floor, banging on several doors throughout the night, talking loudly in hallway in a bar/restaurant voice, & the B.S. fight between 2 females about a f-ing phone at like idk 2-3 AM (are you f-ing kidding me??? Ppl need to & are trying to sleep).

2

Troy

IAN-logo

Apr 22, 2026

·

Stayed 2 nights

Roaches were alive and well…. Probably slept better than me.
Roaches were alive and well…. Probably slept better than me.

2

Dylan

IAN-logo

Apr 2, 2026

·

Stayed 1 night

When we arrived, the guy at the front desk was nice and checked us in with no issues. However, there were people hanging around outside that were heavily intoxicated. When inside, we noticed a strong cigarette smell. We then got to our room, the floor was sticky, there was a stain on one of the bedsheets, and behind the bathroom door was not cleaned properly either. The people outside were trying to speak to my wife and little girl and she was extremely uncomfortable. Ultimately we checked out and left and found a hotel elsewhere. We explained this to the hotel desk employee and he was understanding.
When we arrived, the guy at the front desk was nice and checked us in with no issues. However, there were people hanging around outside that were heavily intoxicated. When inside, we noticed a strong cigarette smell. We then got to our room, the floor was sticky, there was a stain on one of the bedsheets, and behind the bathroom door was not cleaned properly either. The people outside were trying to speak to my wife and little girl and she was extremely uncomfortable. Ultimately we checked out and left and found a hotel elsewhere. We explained this to the hotel desk employee and he was understanding.

10

Randall

IAN-logo

Mar 7, 2026

·

Stayed 1 night

It was great n definitely plan on stay here again for sure 100% love this place.
It was great n definitely plan on stay here again for sure 100% love this place.

10901 Harts Road, Jacksonville, Florida, United States of America

Location

With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, a 5-minute drive from Jacksonville Zoo and Gardens and 14 minutes from EverBank Stadium. This hotel is 22 mi (35.3 km) from Mayport Naval Station and 1 mi (1.6 km) from Anheuser-Busch Brewery.

Anheuser-Busch Brewery(0.9 miles)

Jacksonville Zoo and Gardens(3 miles)

Florida State College North Campus(3.8 miles)

Riverview Park(4 miles)

Oceanway Community Center(4.2 miles)

UF Health North(4.7 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 11:00

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free parking is available on-site.


Yes, pets are allowed. Guests bringing one pet will not incur any fees, while a fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.


Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

The property offers accessible features including step-free entrances and wheelchair-accessible facilities.


The hotel is located 1.9 miles from the Jacksonville Cruise Terminal and 12.4 miles from Jacksonville International Airport. It is also close to attractions like the Jacksonville Zoo and Gardens, which is 4.3 miles away.


Yes, there is a seasonal outdoor pool available for guests.


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