Is parking available at the property?

Yes, free parking is available on-site.

Are pets allowed at the property?

Yes, pets are allowed. Guests bringing one pet will not incur any fees, while a fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features does the property offer?

The property offers accessible features including step-free entrances and wheelchair-accessible facilities.

Where is the property located in relation to key landmarks?

The hotel is located 1.9 miles from the Jacksonville Cruise Terminal and 12.4 miles from Jacksonville International Airport. It is also close to attractions like the Jacksonville Zoo and Gardens, which is 4.3 miles away.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests.

Red Roof Inn Jacksonville - Cruise Port

Average nightly price at Red Roof Inn Jacksonville - Cruise Port by month, last 12 months (USD)
Month	Average price
January	$58
February	$56
March	$54
April	$52
May	$51
June	$55
July	$55
August	$50
September	$53
October	$59
November	$59
December	$55

What guests think

Across recent reviews of Red Roof Inn Jacksonville - Cruise Port, guests frequently report serious cleanliness problems alongside significant safety concerns due to loitering and disruptive activity in and around the property.

Rooms are often worn and noisy, with thin walls, limited lighting, and TVs or fixtures that don’t work. Service feedback is mixed, with friendly staff noted alongside slow check-in and unresolved problems. Expect a very budget stay with major trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel basic and poorly maintained, with recurring notes about the lack of an elevator and various broken or missing features (e.g., ice machine, lighting, room amenities). Some guests reported unsecured exterior doors.

Related guest reviews

4

Eric

Feb 15, 2023

·

Stayed 1 night

Bedding had cigarette burns and stains, roaches. Only 1 light in the room. No toilet paper. people were smoking in the hall and yelling thru all hours of the night.

2

Al

Jan 2, 2024

·

Stayed 1 night

The sprinkler head was totally corroded. I don’t think it could work. There was mould in the room. There was no blanket on the bed, only a thin very stained sheet, we were very cold. The taps were loose and mounted wrongly. Paint had peeled off the walls or had been scraped off. There were no handrails on the bathtub. A smelly cardboard air freshener was hung on the heater/air conditioner in an attempt to cover up the stale odour in the room. The floor was sticky and dirty. There was a pile of cigarette butts, ashes, bits of garbage at the main rear door. This place would not pass a Health and Safety Inspection. I recommend that Expedia remove it from their website.

2

Julia

Mar 12, 2023

·

Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.

2

Dee Dee

Feb 13, 2023

·

Stayed 2 nights

Towels may have been washed, but they looked like they had been used prior to dry a dirty car off. Bed linens had visible stains. Shelf falling off the wall, afraid to set anything down on it. Noisy, someone played bass music until wee hours. People hanging outside around the entrance, not sure if they were guests or what. Smelled marijuana next to our room. Booked 2 nights, only stayed one, couldn't imagine staying there another night. No elevator, not that we needed one, but not sure how this complies with ADA.

6

Taneha

Dec 22, 2023

·

Stayed 2 nights

If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.

2

Stephanie

May 1, 2025

·

Stayed 6 nights

The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.

6

David

Jun 17, 2024

·

Stayed 4 nights

The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine

4

Crystal

Oct 13, 2024

·

Stayed 3 nights

No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.

2

Patricia

Dec 27, 2023

·

Stayed 1 night

Hotel had roaches in lobby and room, room had a hole in the bathroom door. Glass window had a large space where the outside air came thru. Just an overall uncomfortable feeling.

2

K. Rose

Jan 16, 2023

·

Stayed 19,366 nights

The pictures online for this property were misleading. While there were many staff working around the property, the building did not appear to be clean or safe. Perhaps it was just the age of the building but the sheets and blankets had makeup and other stains. The bathroom, while recently rinsed with bleach, still smelled like urine, had dirt and mess on the toilet seat, and the towels did not appear to be clean. The surrounding area did not seem safe and, while I was waiting in the lobby, 3 police officers even came looking for someone who was staying in the motel. There were several other questionable characters around the property. In the evening, there was a screaming fight in one of the other rooms but no phone in mine so I had no way to contact the front desk. As an individual traveler and single woman, I do not recommend this location for a place to stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly cite dirty rooms and common areas, stained or damaged linens, pests (roaches), and strong odors. A few guests noted acceptable cleanliness, but most describe hygiene and upkeep as poor.

Related guest reviews

2

Larry

Oct 2, 2024

·

Stayed 1 night

Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.

2

Harolyn

Aug 15, 2025

·

Stayed 1 night

Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.

2

Stig Arne

Nov 16, 2025

·

Stayed 1 night

Would not recommend it. It was dirty, with holes in the bathroom shower wall.

2

Melissa

Dec 28, 2023

·

Stayed 1 night

Place appeared to be where homeless people stay at night. Reeked of smoke. Arrived at 3am with random people in the stairwell. Stairs were full of trash including used bandages. Sheets appeared clean but i was compeled to look for bed bugs. Didn't see any. Waited for the sun to come up and got out of there fast. Curtains dusty with burn holes, floor had burn marks and window was completely gross.

2

Girard

Feb 29, 2024

·

Stayed 1 night

Very dirty, sheets were dirty.

2

Stephanie

May 1, 2025

·

Stayed 6 nights

The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.

4

Crystal

Oct 13, 2024

·

Stayed 3 nights

No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.

2

Brittany

Mar 22, 2024

·

Stayed 1 night

Dirty, filthy. Bloodstained sheets

2

Kelli

Feb 27, 2023

·

Stayed 1 night

Our room was literally so disgusting that we wanted to leave but we couldn’t get a refund and everywhere else was full. The pillow case had a lot of foundation/makeup on it, the floors were not clean and not swept, there was trash in the shower from the previous occupant, the tub had soap and grime build up, and the towels had hairs in all of them. Literally the worst and most unclean hotel I have ever seen. The front desk offered zero apologies, no solutions, and no refund. The surrounding area was also sketchy. Strongly discourage unless you’re desperate, have no other options, and are willing to risk it.

2

Robert

Dec 31, 2022

·

Stayed 1 night

The rooms were not clean or ready. The halls smelled like weed. There were also roaches crawling on the walls. We left and stayed somewhere else.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as worn and noisy, with thin walls, limited lighting, and malfunctioning fixtures or TVs; Wi‑Fi may be slow. A few guests mentioned comfortable beds or decent room size.

Related guest reviews

8

Sharon

Mar 5, 2024

·

Stayed 1 night

There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.

2

adam

Aug 25, 2025

·

Stayed 1 night

This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.

2

Julia

Mar 12, 2023

·

Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.

2

Dee Dee

Feb 13, 2023

·

Stayed 2 nights

Towels may have been washed, but they looked like they had been used prior to dry a dirty car off. Bed linens had visible stains. Shelf falling off the wall, afraid to set anything down on it. Noisy, someone played bass music until wee hours. People hanging outside around the entrance, not sure if they were guests or what. Smelled marijuana next to our room. Booked 2 nights, only stayed one, couldn't imagine staying there another night. No elevator, not that we needed one, but not sure how this complies with ADA.

6

Taneha

Dec 22, 2023

·

Stayed 2 nights

If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.

6

David

Jun 17, 2024

·

Stayed 4 nights

The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine

6

THOMAS

Jan 9, 2023

·

Stayed 1 night

Room was very clean , nice size room. Easy access from I-95.

2

Albert Andre

Sep 29, 2024

·

Stayed 1 night

Noisey

2

Ernest

Dec 17, 2022

·

Stayed 1 night

This was the absolute worst 'hotel' experience that I have ever had. The building is in such disrepair that it should simply be demolished. The room I had looked as though someone came in and removed everything in it that was nailed down - no pictures, no coffee maker; only one lightbulb in the two bedside lights worked; one can't adjust the temp on the AC up or down; hotel's sheets and bedspread have cigarette burn holes in them; slowest internet service I have ever seen and even that ended at about 9:45 PM. I don't care how cheap it is, it is NO bargain.

10

Miriam

Aug 1, 2024

·

Stayed 3 nights

Staff very helpful and attentive. Comfortable bed and nice, quiet stay.

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AI-generated summary based on recent guest reviews

Service

Feedback on staff is mixed: many found front-desk teams friendly and helpful, but others reported long or problematic check-ins, being assigned occupied rooms, and poor follow-through on requests. Management responsiveness varies.

Related guest reviews

2

adam

Aug 25, 2025

·

Stayed 1 night

This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.

2

George

Mar 16, 2023

·

Stayed 1 night

I needed a ground floor room because my wife is in a wheel chair. I called the front desk the day before my arrival, and was told I would have a first floor room. When I got there, There were no first floor rooms available. I had to drive almost 50 miles to find a room.

2

Julia

Mar 12, 2023

·

Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.

2

Michael

Mar 15, 2023

·

Stayed 1 night

They took our reservation and when we showed up, they had no rooms and were very rude. When hotels.com called to ask about it, they weren't any help to them either. Don't even try and stay here.

4

James

Oct 14, 2023

·

Stayed 1 night

The customer servise is outstanding

8

Sonia

Apr 12, 2023

·

Stayed 1 night

Great service

2

Stephanie

May 1, 2025

·

Stayed 6 nights

The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.

10

Angela

Dec 23, 2022

·

Stayed 1 night

Staff is very friendly, helpful, and accommodating

2

Barbara

Jun 15, 2024

·

Stayed 1 night

The hotel was run down and ghetto. There was noise the whole night (no sleep), police was patrolling the parking lot (worst area to stay in Florida), highest crime rate in the state. The 1st floor flooded at 2 in the morning and was switched to a different floor so it was just the most worst stay ever

10

Miriam

Aug 1, 2024

·

Stayed 3 nights

Staff very helpful and attentive. Comfortable bed and nice, quiet stay.

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AI-generated summary based on recent guest reviews

Location

Multiple reviews describe the surroundings as unsafe, with frequent loitering and disruptive activity in and around the parking areas and hallways. Some travelers chose not to stay after arriving.

Related guest reviews

2

Peyton

May 4, 2024

·

Stayed 1 night

Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location

2

Jason

Jan 7, 2025

·

Stayed 1 night

I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.

2

Devin

Jun 2, 2023

·

Stayed 3 nights

Nothing good about this hotel. Zero security, dirty, actually witnessed someone breaking into a truck. Do not stay here. We didn't even stay the night. Ended up sleeping in our vehicle at a Walmart.

2

Daniel

Jul 12, 2025

·

Stayed 1 night

It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.

2

Bruce

Mar 22, 2025

·

Stayed 1 night

We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay

2

Elwood

Mar 19, 2025

·

Stayed 3 nights

Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe

2

Kevin

Jun 21, 2023

·

Upon arrival at the property I encountered about 10 individuals possibly more just hanging out in front of the entrance smoking and making the whole scene uncomfortable and unsafe. Even with a Rottweiler present, tried to cancel the reservation for a refund and was denied.

2

Florence

Jun 11, 2025

·

Stayed 2 nights

This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.

2

Terah

May 28, 2024

·

Stayed 2 nights

This location is horrible. I stayed here two years ago thinking i would have the same experience, I was so wrong. The property is in horrible condition. Tons of straglers are hanging around. I was offered drugs and a prostitute in less than 10 minutes of being in the parking lot. The front desk clerk was gone when i arrived to check in. I waited on her for an hour. I cant believe this red roof is associated with carnival cruise port. This place needs to be closed.

2

Brian

Nov 13, 2023

·

Stayed 1 night

The room smelled like an ashtray. Dirty and run down hotel. It was disgusting. There were people loitering throughout the hotel smoking weed in the hallways all night. I left at 3 am and there were still people smoking weed in the hallways. My time was very limited. I only needed a few hours sleep or I would never have stayed there.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $57	2 $57	3 $57	4 $57	5 $57	6 $66	7 $66
8 $57	9 $57	10 $57	11 $57	12 $57	13 $68	14 $67
15 $55	16 $56	17 $56	18 $56	19 $56	20 $66	21 $66
22 $56	23 $56	24 $56	25 $55	26 $56	27 $66	28 $65
29 $56	30 $56

Red Roof Inn Jacksonville - Cruise Port

Prices for Red Roof Inn Jacksonville - Cruise Port

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Deluxe Room, 2 Double Beds

Superior Room, 1 King Bed (Large)

Superior Room, 1 King Bed

Standard Room, 1 King Bed, Accessible

Guest reviews of Red Roof Inn Jacksonville - Cruise Port

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Jacksonville - Cruise Port

Considering this hotel for your Jacksonville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $71	31 $62