Red Roof Inn Jacksonville - Cruise Port
$56
/ night
Avg. for September
Select dates to see prices and availability
$56
/ night
Avg. for September
Monthly average prices
Nightly prices at Red Roof Inn Jacksonville - Cruise Port average $50 in August, the cheapest month, and $59 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $58 |
| February | $56 |
| March | $54 |
| April | $52 |
| May | $51 |
| June | $55 |
| July | $55 |
| August | $50 |
| September | $56 |
| October | $59 |
| November | $59 |
| December | $55 |
J
F
M
A
M
J
J
A
Sep · $56
S
O
N
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Most expensive: November (~$59)
Cheapest: August (~$50)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 59 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Location
With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, a 5-minute drive from Jacksonville Zoo and Gardens and 12 minutes from VyStar Veterans Memorial Arena. This hotel is 9.5 mi (15.2 km) from EverBank Stadium and 22 mi (35.3 km) from Mayport Naval Station.
What's nearby
Anheuser-Busch Brewery(0.9 miles)
Jacksonville Zoo and Gardens(3 miles)
Florida State College North Campus(3.8 miles)
Riverview Park(4 miles)
Oceanway Community Center(4.2 miles)
UF Health North(4.7 miles)
UF Health Hospital North(4.7 miles)
Gateway Town Center(4.9 miles)
River City Market Place(5.1 miles)
Winton Drive Park(5.4 miles)
Pecan Park Flea and Farmers' Market(6.9 miles)
Shands Jacksonville Medical Center(7.2 miles)
UF Health Proton Therapy Institute(7.2 miles)
Edward Waters College(7.5 miles)
Ritz Theatre & LaVilla Museum(7.5 miles)
Jacksonville International Airport (JAX)(7 miles)
Jacksonville, FL (CRG-Jacksonville Executive at Craig)(16.7 miles)
Parking
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Vending Machines
Free Parking
Location
10901 Harts Road, Jacksonville, Florida, United States of America
Anheuser-Busch Brewery (0.9 miles)
Jacksonville Zoo and Gardens (3 miles)
Florida State College North Campus (3.8 miles)
Riverview Park (4 miles)
Oceanway Community Center (4.2 miles)
UF Health North (4.7 miles)
Room options
8
Superior Room, 1 King Bed (Large)
Room details
1 King Bed
Sleeps 2
183 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Deluxe Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
183 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
161 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
161 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Superior Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
183 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
161 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
5.2
Based on 776 verified reviews
Who stays here?
Business
9%
Couple
30%
Family
31%
Group
9%
Solo
18%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Red Roof Inn Jacksonville - Cruise Port, guests frequently report serious cleanliness problems alongside significant safety concerns due to loitering and disruptive activity in and around the property.
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What guests think
Across recent reviews of Red Roof Inn Jacksonville - Cruise Port, guests frequently report serious cleanliness problems alongside significant safety concerns due to loitering and disruptive activity in and around the property.
Rooms are often worn and noisy, with thin walls, limited lighting, and TVs or fixtures that don’t work. Service feedback is mixed, with friendly staff noted alongside slow check-in and unresolved problems. Expect a very budget stay with major trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feel basic and poorly maintained, with recurring notes about the lack of an elevator and various broken or missing features (e.g., ice machine, lighting, room amenities). Some guests reported unsecured exterior doors.
Related guest reviews
4
Eric
Feb 15, 2023
·
Stayed 1 night
Bedding had cigarette burns and stains, roaches. Only 1 light in the room. No toilet paper. people were smoking in the hall and yelling thru all hours of the night.
Bedding had cigarette burns and stains, roaches. Only 1 light in the room. No toilet paper. people were smoking in the hall and yelling thru all hours of the night.
2
Al
Jan 2, 2024
·
Stayed 1 night
The sprinkler head was totally corroded. I don’t think it could work. There was mould in the room. There was no blanket on the bed, only a thin very stained sheet, we were very cold. The taps were loose and mounted wrongly. Paint had peeled off the walls or had been scraped off. There were no handrails on the bathtub. A smelly cardboard air freshener was hung on the heater/air conditioner in an attempt to cover up the stale odour in the room. The floor was sticky and dirty. There was a pile of cigarette butts, ashes, bits of garbage at the main rear door. This place would not pass a Health and Safety Inspection. I recommend that Expedia remove it from their website.
The sprinkler head was totally corroded. I don’t think it could work. There was mould in the room. There was no blanket on the bed, only a thin very stained sheet, we were very cold. The taps were loose and mounted wrongly. Paint had peeled off the walls or had been scraped off. There were no handrails on the bathtub. A smelly cardboard air freshener was hung on the heater/air conditioner in an attempt to cover up the stale odour in the room. The floor was sticky and dirty. There was a pile of cigarette butts, ashes, bits of garbage at the main rear door. This place would not pass a Health and Safety Inspection. I recommend that Expedia remove it from their website.
2
Julia
Mar 12, 2023
·
Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.
Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.
2
Dee Dee
Feb 13, 2023
·
Stayed 2 nights
Towels may have been washed, but they looked like they had been used prior to dry a dirty car off. Bed linens had visible stains. Shelf falling off the wall, afraid to set anything down on it. Noisy, someone played bass music until wee hours. People hanging outside around the entrance, not sure if they were guests or what. Smelled marijuana next to our room. Booked 2 nights, only stayed one, couldn't imagine staying there another night. No elevator, not that we needed one, but not sure how this complies with ADA.
Towels may have been washed, but they looked like they had been used prior to dry a dirty car off. Bed linens had visible stains. Shelf falling off the wall, afraid to set anything down on it. Noisy, someone played bass music until wee hours. People hanging outside around the entrance, not sure if they were guests or what. Smelled marijuana next to our room. Booked 2 nights, only stayed one, couldn't imagine staying there another night. No elevator, not that we needed one, but not sure how this complies with ADA.
6
Taneha
Dec 22, 2023
·
Stayed 2 nights
If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
2
Stephanie
May 1, 2025
·
Stayed 6 nights
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
6
David
Jun 17, 2024
·
Stayed 4 nights
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
4
Crystal
Oct 13, 2024
·
Stayed 3 nights
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
2
Patricia
Dec 27, 2023
·
Stayed 1 night
Hotel had roaches in lobby and room, room had a hole in the bathroom door. Glass window had a large space where the outside air came thru. Just an overall uncomfortable feeling.
Hotel had roaches in lobby and room, room had a hole in the bathroom door. Glass window had a large space where the outside air came thru. Just an overall uncomfortable feeling.
2
K. Rose
Jan 16, 2023
·
Stayed 19,366 nights
The pictures online for this property were misleading. While there were many staff working around the property, the building did not appear to be clean or safe. Perhaps it was just the age of the building but the sheets and blankets had makeup and other stains. The bathroom, while recently rinsed with bleach, still smelled like urine, had dirt and mess on the toilet seat, and the towels did not appear to be clean. The surrounding area did not seem safe and, while I was waiting in the lobby, 3 police officers even came looking for someone who was staying in the motel. There were several other questionable characters around the property. In the evening, there was a screaming fight in one of the other rooms but no phone in mine so I had no way to contact the front desk. As an individual traveler and single woman, I do not recommend this location for a place to stay.
The pictures online for this property were misleading. While there were many staff working around the property, the building did not appear to be clean or safe. Perhaps it was just the age of the building but the sheets and blankets had makeup and other stains. The bathroom, while recently rinsed with bleach, still smelled like urine, had dirt and mess on the toilet seat, and the towels did not appear to be clean. The surrounding area did not seem safe and, while I was waiting in the lobby, 3 police officers even came looking for someone who was staying in the motel. There were several other questionable characters around the property. In the evening, there was a screaming fight in one of the other rooms but no phone in mine so I had no way to contact the front desk. As an individual traveler and single woman, I do not recommend this location for a place to stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly cite dirty rooms and common areas, stained or damaged linens, pests (roaches), and strong odors. A few guests noted acceptable cleanliness, but most describe hygiene and upkeep as poor.
Related guest reviews
2
Larry
Oct 2, 2024
·
Stayed 1 night
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
2
Harolyn
Aug 15, 2025
·
Stayed 1 night
Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.
Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.
2
Stig Arne
Nov 16, 2025
·
Stayed 1 night
Would not recommend it. It was dirty, with holes in the bathroom shower wall.
Would not recommend it. It was dirty, with holes in the bathroom shower wall.
2
Melissa
Dec 28, 2023
·
Stayed 1 night
Place appeared to be where homeless people stay at night. Reeked of smoke. Arrived at 3am with random people in the stairwell. Stairs were full of trash including used bandages. Sheets appeared clean but i was compeled to look for bed bugs. Didn't see any. Waited for the sun to come up and got out of there fast. Curtains dusty with burn holes, floor had burn marks and window was completely gross.
Place appeared to be where homeless people stay at night. Reeked of smoke. Arrived at 3am with random people in the stairwell. Stairs were full of trash including used bandages. Sheets appeared clean but i was compeled to look for bed bugs. Didn't see any. Waited for the sun to come up and got out of there fast. Curtains dusty with burn holes, floor had burn marks and window was completely gross.
2
Girard
Feb 29, 2024
·
Stayed 1 night
Very dirty, sheets were dirty.
Very dirty, sheets were dirty.
2
Stephanie
May 1, 2025
·
Stayed 6 nights
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
4
Crystal
Oct 13, 2024
·
Stayed 3 nights
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
2
Brittany
Mar 22, 2024
·
Stayed 1 night
Dirty, filthy. Bloodstained sheets
Dirty, filthy. Bloodstained sheets
2
Kelli
Feb 27, 2023
·
Stayed 1 night
Our room was literally so disgusting that we wanted to leave but we couldn’t get a refund and everywhere else was full. The pillow case had a lot of foundation/makeup on it, the floors were not clean and not swept, there was trash in the shower from the previous occupant, the tub had soap and grime build up, and the towels had hairs in all of them. Literally the worst and most unclean hotel I have ever seen. The front desk offered zero apologies, no solutions, and no refund. The surrounding area was also sketchy. Strongly discourage unless you’re desperate, have no other options, and are willing to risk it.
Our room was literally so disgusting that we wanted to leave but we couldn’t get a refund and everywhere else was full. The pillow case had a lot of foundation/makeup on it, the floors were not clean and not swept, there was trash in the shower from the previous occupant, the tub had soap and grime build up, and the towels had hairs in all of them. Literally the worst and most unclean hotel I have ever seen. The front desk offered zero apologies, no solutions, and no refund. The surrounding area was also sketchy. Strongly discourage unless you’re desperate, have no other options, and are willing to risk it.
2
Robert
Dec 31, 2022
·
Stayed 1 night
The rooms were not clean or ready. The halls smelled like weed. There were also roaches crawling on the walls. We left and stayed somewhere else.
The rooms were not clean or ready. The halls smelled like weed. There were also roaches crawling on the walls. We left and stayed somewhere else.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often described as worn and noisy, with thin walls, limited lighting, and malfunctioning fixtures or TVs; Wi‑Fi may be slow. A few guests mentioned comfortable beds or decent room size.
Related guest reviews
8
Sharon
Mar 5, 2024
·
Stayed 1 night
There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.
There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.
2
adam
Aug 25, 2025
·
Stayed 1 night
This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
2
Julia
Mar 12, 2023
·
Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.
Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.
2
Dee Dee
Feb 13, 2023
·
Stayed 2 nights
Towels may have been washed, but they looked like they had been used prior to dry a dirty car off. Bed linens had visible stains. Shelf falling off the wall, afraid to set anything down on it. Noisy, someone played bass music until wee hours. People hanging outside around the entrance, not sure if they were guests or what. Smelled marijuana next to our room. Booked 2 nights, only stayed one, couldn't imagine staying there another night. No elevator, not that we needed one, but not sure how this complies with ADA.
Towels may have been washed, but they looked like they had been used prior to dry a dirty car off. Bed linens had visible stains. Shelf falling off the wall, afraid to set anything down on it. Noisy, someone played bass music until wee hours. People hanging outside around the entrance, not sure if they were guests or what. Smelled marijuana next to our room. Booked 2 nights, only stayed one, couldn't imagine staying there another night. No elevator, not that we needed one, but not sure how this complies with ADA.
6
Taneha
Dec 22, 2023
·
Stayed 2 nights
If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
6
David
Jun 17, 2024
·
Stayed 4 nights
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
6
THOMAS
Jan 9, 2023
·
Stayed 1 night
Room was very clean , nice size room. Easy access from I-95.
Room was very clean , nice size room. Easy access from I-95.
2
Albert Andre
Sep 29, 2024
·
Stayed 1 night
Noisey
Noisey
2
Ernest
Dec 17, 2022
·
Stayed 1 night
This was the absolute worst 'hotel' experience that I have ever had. The building is in such disrepair that it should simply be demolished. The room I had looked as though someone came in and removed everything in it that was nailed down - no pictures, no coffee maker; only one lightbulb in the two bedside lights worked; one can't adjust the temp on the AC up or down; hotel's sheets and bedspread have cigarette burn holes in them; slowest internet service I have ever seen and even that ended at about 9:45 PM. I don't care how cheap it is, it is NO bargain.
This was the absolute worst 'hotel' experience that I have ever had. The building is in such disrepair that it should simply be demolished. The room I had looked as though someone came in and removed everything in it that was nailed down - no pictures, no coffee maker; only one lightbulb in the two bedside lights worked; one can't adjust the temp on the AC up or down; hotel's sheets and bedspread have cigarette burn holes in them; slowest internet service I have ever seen and even that ended at about 9:45 PM. I don't care how cheap it is, it is NO bargain.
10
Miriam
Aug 1, 2024
·
Stayed 3 nights
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
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AI-generated summary based on recent guest reviews
Service
Feedback on staff is mixed: many found front-desk teams friendly and helpful, but others reported long or problematic check-ins, being assigned occupied rooms, and poor follow-through on requests. Management responsiveness varies.
Related guest reviews
2
adam
Aug 25, 2025
·
Stayed 1 night
This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
2
George
Mar 16, 2023
·
Stayed 1 night
I needed a ground floor room because my wife is in a wheel chair. I called the front desk the day before my arrival, and was told I would have a first floor room. When I got there, There were no first floor rooms available. I had to drive almost 50 miles to find a room.
I needed a ground floor room because my wife is in a wheel chair. I called the front desk the day before my arrival, and was told I would have a first floor room. When I got there, There were no first floor rooms available. I had to drive almost 50 miles to find a room.
2
Julia
Mar 12, 2023
·
Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.
Took an extremely long time to check in. I was given a room that was already occupied. There was old french fries and used q tips swept into a corner behind the bathroom door. The floors in the hallway were stained and filthy. Black stains on shower curtain, was cloths,and bath towels. The outside window of the double pane window had a large hole in it.
2
Michael
Mar 15, 2023
·
Stayed 1 night
They took our reservation and when we showed up, they had no rooms and were very rude. When hotels.com called to ask about it, they weren't any help to them either. Don't even try and stay here.
They took our reservation and when we showed up, they had no rooms and were very rude. When hotels.com called to ask about it, they weren't any help to them either. Don't even try and stay here.
4
James
Oct 14, 2023
·
Stayed 1 night
The customer servise is outstanding
The customer servise is outstanding
8
Sonia
Apr 12, 2023
·
Stayed 1 night
Great service
Great service
2
Stephanie
May 1, 2025
·
Stayed 6 nights
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
10
Angela
Dec 23, 2022
·
Stayed 1 night
Staff is very friendly, helpful, and accommodating
Staff is very friendly, helpful, and accommodating
2
Barbara
Jun 15, 2024
·
Stayed 1 night
The hotel was run down and ghetto. There was noise the whole night (no sleep), police was patrolling the parking lot (worst area to stay in Florida), highest crime rate in the state. The 1st floor flooded at 2 in the morning and was switched to a different floor so it was just the most worst stay ever
The hotel was run down and ghetto. There was noise the whole night (no sleep), police was patrolling the parking lot (worst area to stay in Florida), highest crime rate in the state. The 1st floor flooded at 2 in the morning and was switched to a different floor so it was just the most worst stay ever
10
Miriam
Aug 1, 2024
·
Stayed 3 nights
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
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AI-generated summary based on recent guest reviews
Location
Multiple reviews describe the surroundings as unsafe, with frequent loitering and disruptive activity in and around the parking areas and hallways. Some travelers chose not to stay after arriving.
Related guest reviews
2
Peyton
May 4, 2024
·
Stayed 1 night
Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
2
Jason
Jan 7, 2025
·
Stayed 1 night
I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.
I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.
2
Devin
Jun 2, 2023
·
Stayed 3 nights
Nothing good about this hotel. Zero security, dirty, actually witnessed someone breaking into a truck. Do not stay here. We didn't even stay the night. Ended up sleeping in our vehicle at a Walmart.
Nothing good about this hotel. Zero security, dirty, actually witnessed someone breaking into a truck. Do not stay here. We didn't even stay the night. Ended up sleeping in our vehicle at a Walmart.
2
Daniel
Jul 12, 2025
·
Stayed 1 night
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
2
Bruce
Mar 22, 2025
·
Stayed 1 night
We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay
We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay
2
Elwood
Mar 19, 2025
·
Stayed 3 nights
Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe
Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe
2
Kevin
Jun 21, 2023
·
Upon arrival at the property I encountered about 10 individuals possibly more just hanging out in front of the entrance smoking and making the whole scene uncomfortable and unsafe. Even with a Rottweiler present, tried to cancel the reservation for a refund and was denied.
Upon arrival at the property I encountered about 10 individuals possibly more just hanging out in front of the entrance smoking and making the whole scene uncomfortable and unsafe. Even with a Rottweiler present, tried to cancel the reservation for a refund and was denied.
2
Florence
Jun 11, 2025
·
Stayed 2 nights
This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.
This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.
2
Terah
May 28, 2024
·
Stayed 2 nights
This location is horrible. I stayed here two years ago thinking i would have the same experience, I was so wrong. The property is in horrible condition. Tons of straglers are hanging around. I was offered drugs and a prostitute in less than 10 minutes of being in the parking lot. The front desk clerk was gone when i arrived to check in. I waited on her for an hour. I cant believe this red roof is associated with carnival cruise port. This place needs to be closed.
This location is horrible. I stayed here two years ago thinking i would have the same experience, I was so wrong. The property is in horrible condition. Tons of straglers are hanging around. I was offered drugs and a prostitute in less than 10 minutes of being in the parking lot. The front desk clerk was gone when i arrived to check in. I waited on her for an hour. I cant believe this red roof is associated with carnival cruise port. This place needs to be closed.
2
Brian
Nov 13, 2023
·
Stayed 1 night
The room smelled like an ashtray. Dirty and run down hotel. It was disgusting. There were people loitering throughout the hotel smoking weed in the hallways all night. I left at 3 am and there were still people smoking weed in the hallways. My time was very limited. I only needed a few hours sleep or I would never have stayed there.
The room smelled like an ashtray. Dirty and run down hotel. It was disgusting. There were people loitering throughout the hotel smoking weed in the hallways all night. I left at 3 am and there were still people smoking weed in the hallways. My time was very limited. I only needed a few hours sleep or I would never have stayed there.
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AI-generated summary based on recent guest reviews
2
Santicia
Jul 1, 2026
·
Stayed 1 night
Air was working no towels in the room refrigerator had food from prior guests still in it.
Air was working no towels in the room refrigerator had food from prior guests still in it.
2
Deborah
May 31, 2026
·
Stayed 1 night
Absolutely the worst place that I have ever stayed!!! It was dirty, unsanitary, large hole in the window w bugs coming inside, bed linen dirty, bathroom dirty. If you
Absolutely the worst place that I have ever stayed!!! It was dirty, unsanitary, large hole in the window w bugs coming inside, bed linen dirty, bathroom dirty. If you
8
Sanaa
May 18, 2026
·
Stayed 1 night
Was late when arrived
Was late when arrived
10
Luis
May 9, 2026
·
Stayed 3 nights
Very nice location
Very nice location
2
James
May 8, 2026
·
Stayed 1 night
This was a dangerous place to stay. Guys with hoodies, go in and out the building in 88 degree weather, flipping their knives. Watching the tv monitors people were going in and out of rooms numerous times . The desk clerk went to check if my room was ready or not. The place looked dangerous , parking lot had way to many people walking around . There was not any cars parked.
This was a dangerous place to stay. Guys with hoodies, go in and out the building in 88 degree weather, flipping their knives. Watching the tv monitors people were going in and out of rooms numerous times . The desk clerk went to check if my room was ready or not. The place looked dangerous , parking lot had way to many people walking around . There was not any cars parked.
Property Policies
Check-in
Check-out
From 15:00 to 11:00
Before 11:00
FAQs about Red Roof Inn Jacksonville - Cruise Port
Is parking available at the property?
Yes, free parking is available on-site.
Are pets allowed at the property?
Yes, pets are allowed. Guests bringing one pet will not incur any fees, while a fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features does the property offer?
The property offers accessible features including step-free entrances and wheelchair-accessible facilities.
Where is the property located in relation to key landmarks?
The hotel is located 1.9 miles from the Jacksonville Cruise Terminal and 12.4 miles from Jacksonville International Airport. It is also close to attractions like the Jacksonville Zoo and Gardens, which is 4.3 miles away.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available for guests.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Jacksonville trip?
What do room rates usually run at Red Roof Inn Jacksonville - Cruise Port?
Over the next 60–90 days, room rates at Red Roof Inn Jacksonville - Cruise Port in Jacksonville typically land around $55 a night for two guests, ranging from $50 to $64 on peak and off-peak dates.
When is the quietest time to visit Red Roof Inn Jacksonville - Cruise Port?
The quietest month at Red Roof Inn Jacksonville - Cruise Port in Jacksonville is December, while March is the busiest month for demand; expect the heaviest crowds in March and much lighter occupancy in December.
Which month has the lowest rates at Red Roof Inn Jacksonville - Cruise Port?
August is the cheapest month to stay at Red Roof Inn Jacksonville - Cruise Port in Jacksonville, averaging $56 a night; November is the priciest at about $67. December is the quietest month for crowds, which differs from the cheapest month.
What’s nearby and who is this hotel good for?
Set in Florida near family-friendly attractions like Jacksonville Zoo and Gardens, the Ritz Theatre & LaVilla Museum and River City Market Place, Red Roof Inn Jacksonville - Cruise Port in Jacksonville suits families and couples and appeals to visitors interested in Food / Dining.
How does Red Roof Inn Jacksonville - Cruise Port compare to other hotels nearby on price?
Red Roof Inn Jacksonville - Cruise Port in Jacksonville is cheaper than 11 of 18 comparable hotels nearby, with a typical median of $61 a night versus about $69 for peers.
How does the nightly price at Red Roof Inn Jacksonville - Cruise Port in Jacksonville compare to recent weeks?
The current price at Red Roof Inn Jacksonville - Cruise Port in Jacksonville is $51 per night for 2 guests, which is low for this hotel: about 10% below its $57 average over the last 60 days. Most nights over that period fell between $33 and $76.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 51.958193648185734USD
- 2026-09-16: 51.94166274713516USD
- 2026-09-17: 51.438907639045716USD
- 2026-09-18: 57.98907136951447USD
- 2026-09-19: 51.12289228082657USD
- 2026-09-20: 51.404688013515475USD
- 2026-09-21: 51.78535658420563USD
- 2026-09-22: 51.357208448181154USD
- 2026-09-23: 51.453272573833466USD
- 2026-09-24: 51.43359397790909USD
- 2026-09-25: 58.01062097288132USD
- 2026-09-26: 58.01062097288132USD
- 2026-09-27: 51.453272573833466USD
- 2026-09-28: 45.34986139692307USD
- 2026-09-29: 51.460452840042116USD
- 2026-09-30: 51.400589406623844USD
- 2026-10-01: 50.52851944124222USD
- 2026-10-02: 55.20754806049347USD
- 2026-10-03: 55.19845276313782USD
- 2026-10-04: 50.51370986703873USD
- 2026-10-05: 50.526767297801975USD
- 2026-10-06: 50.519587031593325USD
- 2026-10-07: 50.526767297801975USD
- 2026-10-08: 50.52851944124222USD
- 2026-10-09: 55.19519941137314USD
- 2026-10-10: 54.634984564132694USD
- 2026-10-11: 49.98092178771973USD
- 2026-10-12: 50.00965165729523USD
- 2026-10-13: 50.519587031593325USD
- 2026-10-14: 50.526767297801975USD
- 2026-10-15: 50.52851944124222USD
- 2026-10-16: 55.89116135152817USD
- 2026-10-17: 55.20950271297455USD
- 2026-10-18: 50.95770213432312USD
- 2026-10-19: 50.52851944124222USD
- 2026-10-20: 50.95770213432312USD
- 2026-10-21: 50.52851944124222USD
- 2026-10-22: 50.52851944124222USD
- 2026-10-23: 55.207455610713964USD
- 2026-10-24: 55.20999137609482USD
- 2026-10-25: 50.95770213432312USD
- 2026-10-26: 50.52851944124222USD
- 2026-10-27: 50.95770213432312USD
- 2026-10-28: 50.52851944124222USD
- 2026-10-29: 50.95842412307739USD
- 2026-10-30: 55.207455610713964USD
- 2026-10-31: 55.95651013853073USD
- 2026-11-01: 53.71779470397949USD
- 2026-11-02: 54.95100432472229USD
- 2026-11-03: 54.26766838302613USD
- 2026-11-04: 54.95100432472229USD
- 2026-11-05: 54.95100432472229USD
- 2026-11-06: 63.955467570819856USD
- 2026-11-07: 63.62554512434006USD
- 2026-11-08: 54.9575154306221USD
- 2026-11-09: 54.95100432472229USD
- 2026-11-10: 54.95100432472229USD
- 2026-11-11: 54.9575154306221USD
- 2026-11-12: 54.26766838302613USD
- 2026-11-13: 63.955467570819856USD
- 2026-11-14: 63.955467570819856USD
- 2026-11-15: 54.95100432472229USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Housekeeping
Banquet Facilities
Vending Machines
Free Parking
General
Non-Smoking Rooms
Vending Machines
Wheelchair Accessible (Limited)
Services
Housekeeping
Banquet Facilities
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi