Name: Baymont by Wyndham Jacksonville/Butler Blvd
Address: 7030 Bonneval Road, Southpoint, Jacksonville, Florida, United States of America, Jacksonville, Florida, US
Price range: $57–$98 per night
Rating: 7.7

What guests think

At Baymont by Wyndham Jacksonville/Butler Blvd, guests consistently praise the friendly, accommodating staff and budget-friendly value, while noting the property is older with dated fixtures and intermittent maintenance problems affecting rooms and common areas.

Cleanliness is mixed: many find rooms clean, but recurring reports mention moisture or mildew smells, occasional roaches, and damp hallways. Rooms are small and basic with older TVs and small pillows; bathrooms feel tight, and noise or A/C issues appear at times. Breakfast is a simple continental spread that can feel limited and crowded; the outdoor pool and amenities are hit or miss due to maintenance or missing chairs. Expect a budget stay with warm service and trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic: easy parking and a small fitness room, but the outdoor pool is sometimes closed, short on chairs, or needs cleaning; hallways and the elevator can feel poorly ventilated.

Related guest reviews

10

Kimberly

May 29, 2024

·

Stayed 3 nights

Everything was good. Beds and pillows were clean and comfy and the staff was great. Lots of parking. Pool was nice. The vending machine wasn’t working but there were places near to get drinks and there’s a huge mini fridge in the room. The TV was a little fuzzy but I also didn’t complain to get it fixed. I would stay here again. Thanks.

8

Carol

Apr 18, 2025

·

Stayed 1 night

The location, the service and mostly everything was good. However, the toilet sounded weak when it flushed, which took a long time, so I peeked into the tank, and to my surprise found it was covered with nasty black mold! I hope it's cleaned well before the next person stays there! It's not your fault, but I woke up 5 times due to motorcycles drving by making lots of noise after midnight, then an hour later the trash truck came and made a lot of noise, but it's part of life there! Then it happened again awhile later, so I kept waking up every few hours after that, and have been tired ever since. I exercised in the pool, which was dirty around the sides with what looked like black mold. It seemed to be overdue for a cleaning, and I worked out in the gym.. I had a relaxing, pleasant stay other than my concerns. Naturally it's not your fault it was noisy.. Sincerely, Carol Baird

10

Clare

May 26, 2024

·

Stayed 2 nights

The only complaint I have is that they did not have enough chairs or any lounge chairs at the pool. The manager that I spoke to facilitated the use of some other chairs for us and has advised me that she is working very hard to get lounge chairs for my next visit

4

kathleen

Oct 8, 2025

·

Stayed 2 nights

The pool was down but the lady at the desk was kind enough to say to the boys that they that she'd let them go in there but there was no chairs or anything back there. No coffee maker in the machine rooms they said because they have coffee for the breakfast. The breakfast was not great, they had little store bought burritos and Waffles that you could make. They had a toaster but only one side of the toaster worked. I was disappointed for the kids. The staff was great

2

Jackie

Jun 13, 2025

·

Stayed 4 nights

Pool was shut down. No information of why and how long, just that it won’t be in use for up to a week. We were there to use the pool. We ended up, leaving and going to another hotel. The managers were rude and loud. They also told me I was going to have to pay for the night that I wasn’t there. Thank goodness we laughed.

6

Sean

Aug 16, 2024

·

Stayed 1 night

The Interior and exterior of the hotel needs a paint job. The bathroom hardware has rusting. The lamp on the nightstand is rusting. The rugs in the hallway and lobby appeared to need replacement. The workout room was in good condition.

10

Mike

Jun 11, 2025

·

Stayed 3 nights

I like the easy parking

8

Lisa

Jun 19, 2025

·

Stayed 1 night

Great front staff. easy parking and just off 95. Breakfast closed earlier than was told by 30 minutes. reasonable for the price property.

8

Darryl F

Jul 10, 2025

·

Stayed 1 night

The photos on the website show a newer hotel, this is an older hotel. The staff is excellent. The hotel has poor air circulation in hallways and none in elevator.

6

GRISSELL

Jun 24, 2025

·

Stayed 1 night

The only is the breakfast was very poor and pool very fair

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Cleanliness

Cleanliness is inconsistent: while many rooms are reported clean, recurring issues include musty or mildew odors, damp areas, and occasional roaches; some bathrooms and floors needed deeper cleaning.

Related guest reviews

2

Anthony

Aug 30, 2025

·

Stayed 1 night

The dehumidifier in the 2nd floor hallway was a give away. The entire floor smelled like mold. My 1st room 233 had mold growing in the shower. I immediately started having an asthma attack and moved when my grandson stated he couldn't breathe in the room. They moved me to 203 the hallway smelled like mold on that side also. Used the toilet and it backed up

2

Ashley

Jul 24, 2025

·

Stayed 2 nights

This pacific property had roaches in the room that I was in, wasn’t happy with that..

4

Ronald

Mar 29, 2025

·

Stayed 2 nights

I'm the bathroom the walls had mildew and the room had roaches. After the first night they did clean the room nor replaced the used towels.

2

Hannah

Jun 3, 2025

·

Stayed 1 night

We came in from out-of-state and stopped here for the night. The lady at the desk was THE ONLY nice thing about this place. As soon as we entered the elevator, you could smell weed. Room 225 WREAKED of mildew, even proof of this around the ceilings of the bathroom. My husband and daughter went to find the vending machines, and the lady at the desk said they had to go to the BP across the parking lot. They head there and it’s closed and walk toward the other gas station on the other side of Arby’s. On the way, an elderly homeless man LITERALLY told my husband and daughter to “make sure you stay in the light.” They get back and we checked the crime map-one of the worst areas (our fault for not checking sooner). All these people giving ratings over 2 stars have lost their minds. The desk lady is THE ONLY reason I have 2 stars because she was SO nice. The room was disgusting and had we not just driven 6+ hours and should it have been earlier (checked in around 9:30 pm), I would’ve packed our stuff back up and went somewhere else.

6

chris

Oct 23, 2025

·

Stayed 2 nights

Hallways and room have a moisture problem and the accompanying musty odors. Staff was great - Shawn and Michaline were both delightful

2

Stanley

Jun 22, 2024

·

Stayed 1 night

We already showed up at the hotel tired and it was super late from an 8 hour 43 min drive. The moment we walked into the room i knew something was off. The room had a real distinct, musty smell, and it was humid in there. When i went to lay down i felt the sheets real good and they were very damp. The whole bed was wet. Returned the room keys and got another room with the exact same problem :)))) so we left and went across the street

4

Majed

Jun 16, 2025

·

Stayed 1 night

A musty & moisture smell in the hotel room.

4

Candace

Jul 7, 2024

·

Stayed 2 nights

The carpet in my room was sticky. I’ve experienced sticky tile before but never carpet. It was disgusting

2

Lisa

May 5, 2025

·

Stayed 1 night

I very rarely write reviews, but I had to. The pictures of this property are very misleading. The beds were TINY and the pillows were the size of decorative couch pillows. 16 inches x 16 inches. While taking a shower, I had to turn the water off at least 3 times so the tub would drain. The room smelled of mold or mildew. The paint was peeling in the bathroom. The appliances were rusted and dirty. AND we had extra visitors, HUGE ROACHES crawling on the walls. ABSOLUTELY DISGUSTING!!!!! Thank god we were only there one night.

4

Dhani

Oct 19, 2025

·

Stayed 1 night

Room had an odor. Smelled like there was something dead in the AC unit. There were no pillow cases on the pillows, and the tub was filthy.

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Rooms

Rooms are small and dated, with tight bathrooms and some layout quirks like sinks outside. Common issues include weak TV reception, small pillows, noisy or hard-to-control A/C, and occasional hot-water quirks.

Related guest reviews

6

William

Feb 3, 2025

·

Stayed 1 night

The pros: Easy check in and helpful receptionist, quiet room, comfortable bed and reasonable price and very easy access off and on I-95. Cons: This is an older hotel with aging realities such as very small bathroom, vanity and sink are open to the room, squeaky door hinges and sagging door to room, breakfast is moderate (but adequate), however we had to request resupplies for decaf, yogurt, milk, and couple other items. There were no lids available for the coffee cups. All in all, in spite of above limitations, we did get a pretty good night's sleep:).

8

Lori

Sep 22, 2025

·

Stayed 2 nights

Nice hotel, friendly staff. Beds comfy and outdoor pool was great!! The bathroom was a bit tight but shower was nice. Biggest issue was the TV reception. Terrible.

8

Patti

Nov 16, 2024

·

Stayed 4 nights

Very quiet room on second floor...hotel staff very nice and accommodating. Bed comfortable. Bathrooms older and need some updating. Rooms could use regular sized pillows too. But over all comfortable stay

8

Jimmie

Feb 16, 2025

·

Stayed 3 nights

Staff was very nice and helpful. Room was clean but small. Really should have booked the suite

8

John

Jul 31, 2025

·

Stayed 1 night

Rooms were small and felt very dated.

8

Glenn

Aug 8, 2025

·

Stayed 2 nights

Overall ok. Conveniently located off Highway, not far from major restaurants and shops. Place itself is clean but dated. Staff was very friendly. Lots of vagrants just off property at convenience stores.

6

Stephen

Jun 24, 2025

·

Stayed 2 nights

Not bad for the price. Room was small. Cleanliness was okay. Breakfast was meh. Coffee not great. Bed was comfortable. TV service not good. For the price and location was okay for me though.

4

Shawn

May 27, 2025

·

Stayed 3 nights

Very poor breakfast! Room was clean but ac was cold and hard to control!

4

Doug

Mar 11, 2024

·

Stayed 2 nights

Two items that are the basis for my review. First, there was no hot water when I went to take a shower. I reported it to the front desk on my way out. I was told that I would have to turn the handle to the right (usually for cold) not too far to the left. I still don’t get it. Second, the TV was unacceptable in my view. No HD. Merely an analog cable feed and most of the channels were too fuzzy to watch. Fortunately I had my iPad. One other item not related to the review - I received a call from the hotel the day of my stay asking me if I was a local resident. They asked because they are not booking rooms to locals. Not sure what that is all about. I would only recommend staying at this hotel if you cannot find other accommodations.

8

Gilbert

Oct 5, 2025

·

Stayed 2 nights

Staff was extremely friendly. Rooms were very clean; pillows were an odd square shape. Bathroom faucet needed fixed/hard to turn off without dripping. Breakfast was adequate but space wasn't big enough for all who wanted to eat.

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Service

Service is widely praised as friendly and accommodating, with staff often going out of their way to help. A few guests reported rude interactions or frustration with policies such as not renting to locals.

Related guest reviews

10

robert

Jun 27, 2025

·

Stayed 1 night

Amazing staff and beautiful room! Maureen the manager let us use the pool a bit longer since we arrived late. Would have loved to stay longer. Our best place to stay all week!

10

Lisa

Aug 16, 2025

·

Stayed 1 night

The staff was very courteous and helpful knowing was from out of state. I don’t usually travel alone especially in larger towns but my husband was in the hospital so things were very stressful. The front desk staff was quick to let me know they would help in any way and gave directions to all the local dining areas etc. I wanted a very clean, quiet, cool room and a shower. I definitely got it and if needed in the future I will go out of my way to stay there again.

10

Crystal

Jun 24, 2025

·

Stayed 4 nights

The staff was extremely efficient, friendly, and accommodating.

10

Christie

Apr 5, 2025

·

Stayed 2 nights

Very nice staff and extremely helpful! We enjoyed our stay. We only had an issue with one of our rooms and the staff was great at getting us moved as close to each other as possible. Would definitely stay again.

10

Jocelin

Jul 6, 2025

·

Stayed 2 nights

Great customer service

10

Marcos

Jul 18, 2025

·

Stayed 1 night

Mauren and Michel are wonderful!

4

Joseph

Aug 24, 2025

·

Stayed 3 nights

The night staff lady, older, rude zero customer service. Two towel sets pulling nails to get more, No service on Friday, gave a ridiculous reason, tv limited, remote did not work properly, couldn’t get extra towels on Friday, wanted me to bring down the used at 9:00!at night in order to get more. Saturday had to ask to get cleaned they neglected to return forgot, did not leave towels husband had to go and track down to get. The bed was very comfortable the best part, however only sheets no blanket. Will not be staying again, would not recommend

10

Heather

May 1, 2024

·

Stayed 2 nights

The staff is amazing. Specifically Michelline and Maureen. I was locked out of my room in the middle of the night with a baby and they came to the rescue. They also comforted me as I cried in the hall. Simply beautiful humans that work here. Wonderful staff.

2

Michelle

Nov 10, 2024

·

Stayed 1 night

This hotel has a policy that if you live intown you cant stay there. If my home had been destroyed by a storm or being remodeled and wanted 1 night off the floor I couldn't stay there. I will never spend 1 dime in Baymont hotels no matter where I go in or out of town.

10

Isaac

Nov 17, 2025

·

Stayed 1 night

Staff was helpful and friendly, room was clean! Nothing fancy, great value.

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Location

Convenient just off I-95 with restaurants and gas nearby, making it handy for quick stops. Some guests noted the surrounding area can feel sketchy after dark.

Related guest reviews

10

RENE JASON

Dec 17, 2024

·

Stayed 2 nights

Great location and price

10

Catherine

Jan 20, 2025

·

Stayed 2 nights

There were a few people walking around outside the hotel area that we were a little concerned about.

8

Sherlana

Dec 20, 2024

·

Stayed 2 nights

Welcoming Staff clean walk away to dine at Apple B's for dinner and Waffle House for Brunch

10

Carla

Feb 24, 2025

·

Stayed 1 night

Lots of amenities in area

10

Allan

Dec 30, 2024

·

Stayed 1 night

Excellent location, close to I-95. Comfortable, clean room. Decent breakfast, could use use a few other options like muffins, fruit, etc ...

8

Sharda

Aug 14, 2025

·

Stayed 1 night

Convenient location. I stayed one nights on two occasions during my roadtrip. It was great for the one night stays. Breakfast could contain more options though.

8

Glenn

Aug 8, 2025

·

Stayed 2 nights

Overall ok. Conveniently located off Highway, not far from major restaurants and shops. Place itself is clean but dated. Staff was very friendly. Lots of vagrants just off property at convenience stores.

6

shamika

Jul 17, 2025

·

Stayed 2 nights

I like the location

6

Jeremy

Jun 26, 2024

·

Stayed 3 nights

Stayed 2 nights. The only dinning option was Applebee's, which was ok. The area around this hotel is very sketchy at best. The 2 gas stations around the corner I would not bother going to after 5pm. The staff at the hotel was polite. Room was clean but the perimeter of the hotel could definitely use a clean up.

8

Anne

Sep 21, 2024

·

Stayed 2 nights

Close to highway and restaurants

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Dining

Breakfast is a basic continental selection—mainly waffles, cereal, bread, and yogurt—with limited variety and a cramped setup; some equipment and cleanliness concerns were reported. A few guests found it acceptable for a quick bite.

Related guest reviews

6

Roshawn

May 11, 2025

·

Stayed 2 nights

There is no Continental Breakfast, unless you consider a mini muffin, Cereal no milk, Belgian Waffle no syrup. Cream cheese no Bagels Breakfast then I guess you will be fine. The Kitchen staff ie "Donna" is Very Rude and Confrontational! Not only is she rude to the guests but, with the staff and well! If you like a hostile environment then this is the place to stay.

6

Stephen

Jul 24, 2025

·

Stayed 1 night

The lady that checked us in (i forgot her name) was wonderful, great sense of humor and was very quick and attentive! The lobby and halls were all clean and cool, and smelled nice. But our room was a little musty n the floors actually felt damp-ish as well as the bed, as if the room itself just wasnt sealed properly and was very humid. Otherwise it had everything we needed for a one night stay and was comfortable considering! Also the complimentary breakfast was pretty scarce, only cereal n waffles, bagels juice, not a big spread, which isnt necessarily a bad thing just thought to mention! Good news is there is a waffle house and mcdonalds within walking distance if your looking for a little somthin more!

8

Stanley

Jun 13, 2024

·

Stayed 3 nights

The staff were professional and helpful. The breakfast menus could have been better with more choices.

6

Jimmy

Oct 17, 2025

·

Stayed 1 night

Everything about the room was ok, breakfast was another story, lost appetite when preparing my waffles a roach came out from behind the waffle machine.

8

Tammy

Sep 20, 2025

·

Stayed 1 night

Overall our stay was good. The breakfast service area could definitely use some help: not alot of variety, tiny lil place, only one side of the toasters was working. There was a long line of people waiting in this lil area to get breakfast. The hallways are very hot. Thankfully the A/C in the rooms worked great.

6

Luz

Aug 6, 2025

·

Stayed 1 night

Poor breakfast

8

Pat

Feb 18, 2024

·

Stayed 1 night

The room was clean, but the remote was so dirty, that I blackened a washcloth cleaning it & I still changed channels with the cloth. TV reception was terrible, but I spent very little time in the room. The breakfast was somewhat pitiful, even for 'continental' style.

8

Lorena

Feb 1, 2025

·

Stayed 1 night

Had a great stay. Hotel is definitely older and shows its age but was clean and comfortable. Continental breakfast was cold cereal, waffles, bagels, and breakfast burrito that could be heated in a microwave.

10

Trevor

Jul 27, 2025

·

Stayed 1 night

Great stay and great free breakfast

6

GRISSELL

Jun 24, 2025

·

Stayed 1 night

The only is the breakfast was very poor and pool very fair

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AI-generated summary based on recent guest reviews

Month	Average price
January	$62
February	$70
March	$80
April	$69
May	$76
June	$65
July	$74
August	$65
September	$69
October	$69
November	$64
December	$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $67	15 $67	16 $73	17 $73	18 $85	19 $77
20 $60	21 $57	22 $63	23 $64	24 $62	25 $82	26 $87
27 $66	28 $61	29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $98	3 $98
4 $58	5 $63	6 $65	7 $66	8 $67	9 $74	10 $74
11 $61	12 $63	13 $64	14 $64	15 $64	16 $98	17 $98
18 $83	19 $60	20 $61	21 $62	22 $64	23 $67	24 $70
25 $61	26 $65	27 $67	28 $66	29 $67	30 $72	31 $71

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (One-Bedroom Suite)

Room, 2 Double Beds

Room, 1 King Bed

Room, 2 Double Beds, Accessible

Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Baymont by Wyndham Jacksonville/Butler Blvd

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Prices for upcoming dates