Name: Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches
Address: 14390 Mayo Boulevard, Jacksonville, Florida, United States of America, Jacksonville, Duval County, US
Price range: $150–$350 per night
Rating: 7.67

What guests think

Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches is prized for its on-campus convenience and shuttle access to Mayo, while reviews consistently highlight kind, accommodating staff who understand medical travelers and help make stays easier during appointments.

Rooms and facilities draw mixed feedback, with dated decor, occasional odors or noise, and some maintenance misses contrasted by spacious layouts or balconies in a few units. Food is generally good but options aren’t extensive, breakfast isn’t included, and many guests find restaurant items and bottled water expensive. Overall pricing is considered high for the property’s condition, though the location remains the primary advantage. Expect a convenient, on-campus stay focused on Mayo access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-campus shuttle service and an on-site bistro are appreciated; a fitness center is noted. Downsides include no free breakfast, pricey extras, unreliable ice machines, no complimentary lobby coffee, and a reported lack of backup power during an outage.

Related guest reviews

10

Thomas

Jul 19, 2023

·

Stayed 1 night

Shuttle to Mayo and the driver is excellent and very friendly

10

Sherry

Sep 8, 2024

·

Stayed 2 nights

The hotel is convenient to the hospital facilities. It has a well-equipped fitness center and a reasonably priced restaurant.

8

Armanda

Jul 24, 2023

·

Stayed 6 nights

The ice machine almost never worked on 3rd and 2nd floor

10

Dedrah

Feb 15, 2025

·

Stayed 2 nights

This property is perfect for anyone needing to visit the Mayo Clinic in Jacksonville, Florida. It is convinient and has a shuttle every 15 minutes to every spot in the Mayo Campus. All the employees were helpful and availble. We enjoyed our stay there.

8

Lori

Mar 12, 2025

·

Stayed 1 night

I was very happy that I could walk over to the hospitals anytime I wanted to or needed to. There's a nice shuttle that runs over to the hospital. If you dont have a car there isn't much of anything in walking distance off of the campus. The food court at Mayo is very good! The staff is very good at the hotel . ffood selection wyou also.

10

Marc

Jun 4, 2023

·

Stayed 2 nights

The hotel is well managed, clean, and on the Mayo campus which makes it very convenient. The hotel Bistro has a limited menu but the food is very good and well prepared.

10

Marc

May 20, 2023

·

Stayed 2 nights

The property is a bit expensive to stay at, but the trade off is it is located on Mayo campus, which is beautiful. Once you park your car you can walk everywhere, and there is a regularly running shuttle. The hotel has excellent food, and Mayo has an excellent cafeteria. The hotel has staff around the clock, and if you need something at night they can get it. The staff are all very friendly and helpful. If you are at Mayo for an issue, the last thing you want to worry about is where your are staying, and this hotel takes cares of everything, very unique.

6

susan

May 28, 2025

·

Stayed 1 night

I was amazed at this Marriott. Yes, it was convenient to the Mayo Clinic. But there are others that are not far from the campus AND more reasonable for patients and their families/friends. The fact that we found in our rooms 2 water bottles with a sign tag on them $5 was incredible. The restaurant was also very pricey. No free breakfast there! And the room rate was more than other hotels, just bc of the proximity. Mayo has free outdoor parking lots or $5 per day garages. Their cafes and restaurants are very reasonable. Also the same water that Marriott charged $5 was for a bottle twice the size was 2.98 at Mayo! We felt that Marriott was taking advantage of their location but callous about the reason people were there. Shame on Marriot

2

susan

Sep 28, 2024

·

Stayed 2 nights

The hotel is within the Mayo Clinic complex and most of the guests are patients of the hospital some have medical devices like oxygen concentrators when we lost power the hotel didn’t have a backup generator

8

Bryan

Mar 25, 2024

·

Stayed 2 nights

It was noisy from doors that made a lot of noise when they closed to toilets that sounded like torpedo launchers. You can hear all the toilets in the rooms around you. I could also hear conversations going down the hall. I rarely stay in a hotel that does not offer complimentary coffee in the lobby but this is one. The grounds outside are beautiful and very nice to walk and it’s very convenient to visiting the Mayo Clinic.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but others reported strong odors, a filthy bathroom, or missed/limited housekeeping.

Related guest reviews

10

Paula

Jul 16, 2024

·

Stayed 1 night

Room very clean and the staff very helpful about Jacksonville fla. And price is reasonable as well

10

Duana

Jun 24, 2024

·

Stayed 2 nights

I liked that it was in walking distance to the Mayo Clinic. It was clean, everyone was friendly and helpful.

8

Rebecca

Dec 11, 2022

·

Stayed 1 night

Room was clean and comfortably furnished, quiet and bed very comfortable. The staff was friendly and helpful

10

Raymond

Jun 16, 2024

·

Stayed 2 nights

Cleanliness

6

Beatriz

Sep 8, 2025

·

Stayed 5 nights

Comfortable beds but the room was dark and a bit smelly.

6

Marcia

Jan 20, 2023

·

Stayed 3 nights

This hotel depresses me-the only positive is that it is within walking distance to the Mayo Clinic. There is no maid service and when you call, they say its every other day. If you do not call the night before, you get no maid service. The front desk clerks do not tell you about the conditions for maid service upon checking in. The bathroom smell of a mixture of urine and mildew (from the shower curtains). They charge a premium rate of $400/night for a rundown room- We have been traveling to Jacksonville to the Mayo Clinic once a month for a year and dread staying at this hotel. Like I stated before, the only thing going for this hotel is the distance to the Mayo Clinic and the convenience.

6

Donna

Jul 25, 2025

·

Stayed 2 nights

They changed our room which was nice. Our first room was dark and smelled like wet dog. You're paying for convenience. You can walk to the Mayo Clinic. Our second room was much better. It was light and we had a balcony. It smelled clean. The front desk staff were great.

10

G Henry

Oct 2, 2024

·

Stayed 2 nights

Clean and convenience to the Clinic. Wonderful property on its own.

6

Cathy

Oct 4, 2025

·

Stayed 4 nights

I had booked a room with roll in shower which was not available when I arrived. The fantastic front desk lady got a shower bench for me quickly. I was surprised by the lack of accessibility options. Here is a place where very ill people stay to be seen at Mayo I was very disappointed in the facilities. The rock stars were your staff. The front desk. Awesome. The little restaurant and bar in the lobby was so nice due to the attention from the staff and even the cook ! My room smelled like a locker room. Ugh. I had to spray a ton of perfume

4

Cynthia

Feb 27, 2025

·

Stayed 1 night

The bathroom was filthy; two drawers in the dresser below the TV would not stay closed, the bed was saggy, and the towels were rough.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated and sometimes dark, with small or older TVs and noticeable hallway/plumbing noise; a few note small layouts. Others mention spacious rooms, balconies, and acceptable to comfortable beds.

Related guest reviews

4

Megan

Mar 17, 2025

·

Stayed 1 night

For $600 per night, I was absolutely shocked at how much this property lacked in EVERY way! The room was so tiny, with zero frills, and the TV was dated & small, unclear picture. The size of the room alone was so disappointing! However, Ms. Kim 3p-10p front desk employee was AMAZING! She deserves 10/5⭐! If you had 5 more like her, it would make a true difference. Now, the overnight woman; rude, condescending, and not personable which is required for the front desk.

6

Timothy

Apr 20, 2024

·

Stayed 4 nights

I had to stay at another hotel, because they overbooked. Grear location, but hotel is getting dated

4

Thomas

Sep 26, 2025

·

Stayed 2 nights

We have stayed at numerous Marriott hotels and have always had wonderful service from check in to check out. This Marriott and I know its location dictates access to the Mayo Clinic environment, but this Marriott does not stand up to its normal standards. The room had issues from the sink leaking, TV never worked, beds were extremely uncomfortable & service not good. We left before the second night we had booked based on the above comments. Very disappointed.

6

Mary

Dec 7, 2023

·

Stayed 1 night

The main drawback is that the facility is dated. Carpets, fixtures, etc are dated. Needs some refreshing. It was clean and otherwise comfortable.

6

David

Jul 26, 2023

·

Stayed 1 night

I stayed at this property due to it's location by Mayo Clinic. The price paid is not close to the value received. The property, mainly the rooms are very dated. I've stay at Windgate down the street and it is much more up-to-date and is half the price.

6

Beatriz

Sep 8, 2025

·

Stayed 5 nights

Comfortable beds but the room was dark and a bit smelly.

10

Pamela

Apr 7, 2025

·

Stayed 1 night

We chose this property because of its proximity to Mayo Clinic. I am sure they have a ‘captive’ audience, but the lobby, room, and restaurant are well kept. Staff was very welcoming and attentive. Rooms are spacious and beds are acceptable. We would stay again if needed.

6

Donna

Jul 25, 2025

·

Stayed 2 nights

They changed our room which was nice. Our first room was dark and smelled like wet dog. You're paying for convenience. You can walk to the Mayo Clinic. Our second room was much better. It was light and we had a balcony. It smelled clean. The front desk staff were great.

6

Bob

Mar 12, 2025

·

Stayed 1 night

It’s old and dated

8

Bryan

Mar 25, 2024

·

Stayed 2 nights

It was noisy from doors that made a lot of noise when they closed to toilets that sounded like torpedo launchers. You can hear all the toilets in the rooms around you. I could also hear conversations going down the hall. I rarely stay in a hotel that does not offer complimentary coffee in the lobby but this is one. The grounds outside are beautiful and very nice to walk and it’s very convenient to visiting the Mayo Clinic.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and compassionate toward Mayo visitors, and helpful with requests like cots and shuttle needs. However, there are reports of rude or dismissive front-desk interactions and an overbooking incident.

Related guest reviews

10

William

Feb 12, 2024

·

Stayed 1 night

Excellent and attentive staff

10

Melin

Feb 15, 2024

·

Stayed 2 nights

We had a great stay at this Courtyard. It’s a very short walk to the Mayo Clinic, the staff was great, rooms were clean, and the grounds are well kept. Rafael at the front desk was kind and accommodating.

8

dori

Apr 5, 2025

·

Stayed 3 nights

The staff at the Mayo Clinic courtyard are incredibly kind as they know the people staying there are going to the Mayo Clinic for medical issues. I saw staff hug repeat visitors to the hotel. It felt very heartwarming.

6

Timothy

Apr 20, 2024

·

Stayed 4 nights

I had to stay at another hotel, because they overbooked. Grear location, but hotel is getting dated

10

In

Dec 26, 2024

·

Stayed 2 nights

We booked for 5 people. Tgew room had 2 queen beds only. The front desk went out of their way to find a cot.

6

Robert

Oct 11, 2023

·

Stayed 1 night

Check in was not until 4:00 pm as stated and not a minute before. Although we were upgraded to a suite ( and I paid $ 350.00 ) breakfast was not included. Seemed like a bit of an older hotel but had many upgrades. Front lobby staff seemed a bit lacking with usually just one person helping.

6

BJ

Feb 8, 2024

·

Stayed 1 night

Incredibly convenient to Mayo Clinic. Extremely expensive for the grade and condition of the property. Lady at the front desk was dismissive and acted like I was a bother when simply trying to check in (2/7/24 3pm eastern). The limited dining staff was outstanding and the food surprisingly good. After dinner, my wife stopped by a small table where guests could make themselves a hot chocolate. Water and marshmallows were there but the hot chocolate mix (container) was empty. My wife managed to be unfortunate enough to question the same front desk employee about getting more mix. The lady was wiping her mouth from presumably having a bite to eat (at the front desk?). She snapped back at my wife and said "it'll get refilled in a while". There were two people behind the desk and no customers being helped at the time. We soent the $350 for one night because of an early morning appointment at Mayo. But at this price point Marriott is taking advantage of people who need to be close to the clinic. It's not a beach resort. It's a lower, mid-level hotel at best with higher mid-level food and beverage staff and service. At this price point I can spend a night on the beach or in a major city. Very disappointed, but it was necessary for the moment. Not recommended.

2

Carlos

Oct 2, 2024

·

Stayed 2 nights

Horrible hotel !!! I’ve stayed at other Marriott Courtyard’s and this is the Worst ever !!! A person called Chuck at the front desk is a bigot, prepotent, the worst. Dr. Bourdony

10

Pamela

Apr 7, 2025

·

Stayed 1 night

We chose this property because of its proximity to Mayo Clinic. I am sure they have a ‘captive’ audience, but the lobby, room, and restaurant are well kept. Staff was very welcoming and attentive. Rooms are spacious and beds are acceptable. We would stay again if needed.

10

Shanna

Jun 18, 2024

·

Stayed 1 night

My stay was excellent. Jenny at the front desk was so kind and helpful. I was just there to go to the Mayo Clinic and there was a convenient shuttle that dropped me off exactly where I needed to be.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Directly on the Mayo Clinic campus, it’s an easy walk with a frequent shuttle across the grounds.

Related guest reviews

8

Judy

Aug 6, 2025

·

Stayed 3 nights

Nice hotel, close to shops and mayo clinic.

10

Duana

Jun 24, 2024

·

Stayed 2 nights

I liked that it was in walking distance to the Mayo Clinic. It was clean, everyone was friendly and helpful.

6

Diana

Apr 27, 2025

·

Stayed 1 night

Didn’t like it was on hospital grounds.

8

Gilberto

Aug 22, 2024

·

Stayed 6 nights

Because you can walk to the Mayo Clinic

10

jon

Apr 22, 2025

·

Stayed 1 night

Close to mayo

10

Dedrah

Feb 15, 2025

·

Stayed 2 nights

This property is perfect for anyone needing to visit the Mayo Clinic in Jacksonville, Florida. It is convinient and has a shuttle every 15 minutes to every spot in the Mayo Campus. All the employees were helpful and availble. We enjoyed our stay there.

8

Lori

Mar 12, 2025

·

Stayed 1 night

I was very happy that I could walk over to the hospitals anytime I wanted to or needed to. There's a nice shuttle that runs over to the hospital. If you dont have a car there isn't much of anything in walking distance off of the campus. The food court at Mayo is very good! The staff is very good at the hotel . ffood selection wyou also.

8

Dennis

Feb 27, 2024

·

Stayed 2 nights

Good convenient location to Mayo

10

Marilyn

Jun 22, 2023

·

Stayed 4 nights

Our stay was great and so close to Mayo Clinic and sites.

10

Michelle

Jan 2, 2023

·

Stayed 5 nights

Perfect place to stay as one navigates the Mayo Clinic round of appointments. Short 5 min walk to most Mayo Campus buildings.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food is often praised, but the menu is limited and breakfast isn’t complimentary. Many consider restaurant pricing and bottled water costs high; a few minor service lapses were noted.

Related guest reviews

10

Sherry

Sep 8, 2024

·

Stayed 2 nights

The hotel is convenient to the hospital facilities. It has a well-equipped fitness center and a reasonably priced restaurant.

4

John

Dec 4, 2022

·

Stayed 19,325 nights

Food and service was bad. Inflated prices because of proximity to Mayo campus. I feel like I got taken!

10

Marc

Jun 4, 2023

·

Stayed 2 nights

The hotel is well managed, clean, and on the Mayo campus which makes it very convenient. The hotel Bistro has a limited menu but the food is very good and well prepared.

6

BJ

Feb 8, 2024

·

Stayed 1 night

Incredibly convenient to Mayo Clinic. Extremely expensive for the grade and condition of the property. Lady at the front desk was dismissive and acted like I was a bother when simply trying to check in (2/7/24 3pm eastern). The limited dining staff was outstanding and the food surprisingly good. After dinner, my wife stopped by a small table where guests could make themselves a hot chocolate. Water and marshmallows were there but the hot chocolate mix (container) was empty. My wife managed to be unfortunate enough to question the same front desk employee about getting more mix. The lady was wiping her mouth from presumably having a bite to eat (at the front desk?). She snapped back at my wife and said "it'll get refilled in a while". There were two people behind the desk and no customers being helped at the time. We soent the $350 for one night because of an early morning appointment at Mayo. But at this price point Marriott is taking advantage of people who need to be close to the clinic. It's not a beach resort. It's a lower, mid-level hotel at best with higher mid-level food and beverage staff and service. At this price point I can spend a night on the beach or in a major city. Very disappointed, but it was necessary for the moment. Not recommended.

8

Tracy Shawn

Oct 7, 2024

·

Stayed 1 night

Location to Mayo Clinic is excellent, breakfast at the bistro was good

10

Marc

May 20, 2023

·

Stayed 2 nights

The property is a bit expensive to stay at, but the trade off is it is located on Mayo campus, which is beautiful. Once you park your car you can walk everywhere, and there is a regularly running shuttle. The hotel has excellent food, and Mayo has an excellent cafeteria. The hotel has staff around the clock, and if you need something at night they can get it. The staff are all very friendly and helpful. If you are at Mayo for an issue, the last thing you want to worry about is where your are staying, and this hotel takes cares of everything, very unique.

6

susan

May 28, 2025

·

Stayed 1 night

I was amazed at this Marriott. Yes, it was convenient to the Mayo Clinic. But there are others that are not far from the campus AND more reasonable for patients and their families/friends. The fact that we found in our rooms 2 water bottles with a sign tag on them $5 was incredible. The restaurant was also very pricey. No free breakfast there! And the room rate was more than other hotels, just bc of the proximity. Mayo has free outdoor parking lots or $5 per day garages. Their cafes and restaurants are very reasonable. Also the same water that Marriott charged $5 was for a bottle twice the size was 2.98 at Mayo! We felt that Marriott was taking advantage of their location but callous about the reason people were there. Shame on Marriot

8

Touria

Jan 2, 2025

·

Stayed 1 night

should have couple water bottles in every room for free like all other hotels

8

Ulma

Dec 26, 2024

·

Stayed 5 nights

Nice property but a bit expensive. Very close to Mayo Clinic and being a patient this worked out well. Food is very good but would have preferred more options. Friendly and helpful staffs.

8

Bryan

Mar 25, 2024

·

Stayed 2 nights

It was noisy from doors that made a lot of noise when they closed to toilets that sounded like torpedo launchers. You can hear all the toilets in the rooms around you. I could also hear conversations going down the hall. I rarely stay in a hotel that does not offer complimentary coffee in the lobby but this is one. The grounds outside are beautiful and very nice to walk and it’s very convenient to visiting the Mayo Clinic.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$232
February	$236
March	$298
April	$232
May	$226
June	$243
July	$239
August	$238
September	$252
October	$249
November	$237
December	$220

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $173
20 $230	21 $350	22 $318	23 $284	24 $238	25 $170	26 $156
27 $221	28 $304	29 $304	30 $304

Su	Mo	Tu	We	Th	Fr	Sa
				1 $261	2 $173	3 $150
4 $213	5 $300	6 $305	7 $304	8 $238	9 $167	10 $150
11 $217	12 $295	13 $300	14 $274	15 $225	16 $167	17 $150
18 $217	19 $304	20 $304	21 $304	22 $250	23 $167	24 $150
25 $217	26 $290	27 $276	28 $275	29 $229	30 $167	31 $150

Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches

Prices for Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds (Mobility Accessible, Tub)

Room, 1 King Bed (Hearing Accessible)

Room, 2 Double Beds

Room, 1 King Bed

Suite, 1 Bedroom

Room, 2 Queen Beds

Room, 2 Double Beds (Hearing Accessible)

Executive Room, 2 Queen Beds

Guest reviews of Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Jacksonville at the Mayo Clinic Campus/Beaches

Prices for upcoming dates