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Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center - Image 1
Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center - Room
Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center - Room
Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center - Restaurant
Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center - Bathroom

Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center


Amenities

  • Parking

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Family Room

  • Vending Machines

  • Self Laundry

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Property description

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center, guests cite a convenient location and friendly staff, but recurring cleanliness issues (roaches, odors), dated poorly maintained rooms, unexpected deposit and parking fees, and inconsistent security and check-in.

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Facilities

Limited

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Basic

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4

Kaj

IAN-logo

3 weeks ago

·

Stayed 1 night

Expensive hotel, not good.
Expensive hotel, not good.

6

Douglas

IAN-logo

Apr 21, 2026

·

Stayed 2 nights

The hotel was being remodeled so to leave a fair review I can only review my stay. Our room was remodeled so they said. The TV did not work our entire stay and nobody fixed it. My husband asked a couple of times. There was no hair dryer. The bathroom sink was very slow in the water going down. Our room was not cleaned ir bed made while we were there. The location was great to the highway and to downtown and the staff was very nice and helpful. It had a kitchenette with a full refridgerator and stove top and microwave. They want a hefty fee for parking.
The hotel was being remodeled so to leave a fair review I can only review my stay. Our room was remodeled so they said. The TV did not work our entire stay and nobody fixed it. My husband asked a couple of times. There was no hair dryer. The bathroom sink was very slow in the water going down. Our room was not cleaned ir bed made while we were there. The location was great to the highway and to downtown and the staff was very nice and helpful. It had a kitchenette with a full refridgerator and stove top and microwave. They want a hefty fee for parking.

6

David

IAN-logo

Apr 16, 2026

·

Stayed 1 night

The hotel is presumably undergoing renovations and improvements. That's good news -- it needs it. Our room was clean, but in disrepair, with broken drawers, unattached molding around the 'kitchenette', burners that did not work. It's in a dicey (yet nice, with the adjacent riverwalk) part of town, hence, locked outside doors that require a key card. Staff was friendly & knowledgable, with the security deposit ($100) returned in the advised 'few days'. All in all, OK.
The hotel is presumably undergoing renovations and improvements. That's good news -- it needs it. Our room was clean, but in disrepair, with broken drawers, unattached molding around the 'kitchenette', burners that did not work. It's in a dicey (yet nice, with the adjacent riverwalk) part of town, hence, locked outside doors that require a key card. Staff was friendly & knowledgable, with the security deposit ($100) returned in the advised 'few days'. All in all, OK.

8

MICHAEL

IAN-logo

Apr 2, 2026

·

Stayed 2 nights

It did have a kitchen that could have been utilized if there was flatware, utensils, drink ware and cookware. The A/C was great, keep the room at a nice 65 degrees. It was very nice but was dated, overall a good place to stay.
It did have a kitchen that could have been utilized if there was flatware, utensils, drink ware and cookware. The A/C was great, keep the room at a nice 65 degrees. It was very nice but was dated, overall a good place to stay.

2

Destiny

IAN-logo

Mar 30, 2026

·

Stayed 4 nights

The whole hotel from the lobby to the room was disgusting. We sat on the ned for 5 min just to look for another hotel to stay at. We were booked for 4 nights but couldnt last 5 min. To make it worse the fire alarm was pulled out of the ceiling.
The whole hotel from the lobby to the room was disgusting. We sat on the ned for 5 min just to look for another hotel to stay at. We were booked for 4 nights but couldnt last 5 min. To make it worse the fire alarm was pulled out of the ceiling.

1413 Prudential Drive, Southbank, Jacksonville, Florida, United States of America

Location

With a stay at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr in Jacksonville (Downtown Jacksonville), you'll be within a 15-minute drive of St. Johns Town Center and EverBank Stadium. This hotel is 10.2 mi (16.5 km) from Jacksonville Naval Air Station and 17.9 mi (28.8 km) from Mayport Naval Station.

Jacksonville Historical Center(0.1 miles)

Friendship Park(0.4 miles)

Baptist Health(0.6 miles)

Baptist Medical Center Jacksonville(0.6 miles)

River City Marina(0.6 miles)

Theatre Jacksonville(1 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

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Optional extras

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