Is parking available at the property?

Self-parking is available for guests at no additional cost. The parking is wheelchair accessible.

What breakfast options are offered?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately USD 5 to 15 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle is available at scheduled times. Guests can arrange the transfer at the front desk.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. There is also a wheelchair-accessible pool and parking.

What is the location of the property in relation to key landmarks?

The hotel is located in Jacksonville (Northside), within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. It is approximately 2.3 miles from Jacksonville International Airport and 1.1 miles from River City Market Place.

Does the property have a swimming pool?

Yes, the hotel features an outdoor pool and a hot tub. The pool is available for guests to enjoy during operational hours.

What are the policies regarding children staying at the property?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies for extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation may be required.

Hilton Garden Inn Jacksonville Airport

Average nightly price at Hilton Garden Inn Jacksonville Airport by month, last 12 months (USD)
Month	Average price
January	$105
February	$108
March	$121
April	$97
May	$94
June	$105
July	$99
August	$94
September	$132
October	$100
November	$100
December	$95

What guests think

At Hilton Garden Inn Jacksonville Airport, travelers highlight the convenient location near the terminal with a helpful shuttle, generally friendly staff, and a straightforward experience that works well for quick overnights before early flights or late arrivals.

Rooms are often spacious and quiet, but several reviews note dated furnishings, dim lighting, and maintenance issues like broken shades, sticking doors, and worn or hard beds. Cleanliness feedback varies: many found rooms very clean, while others mentioned dirty or worn carpets, musty odors, and inconsistent housekeeping frequency or follow-through. On-site dining draws mixed reactions—some meals praised, but breakfast is typically paid, hours can be limited, and facilities such as EV chargers and the pool or hot tub disappointed some due to outages or early closing times. Expect a convenient airport stop with variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient and frequently praised; pool and hot tub have limited hours that some found too early. EV chargers are on site, but multiple guests reported units offline or poorly maintained.

Related guest reviews

10

Donna

May 5, 2025

·

Stayed 1 night

The pool area could have stayed open longer than 6:00 pm.

10

Susan

Jul 15, 2024

·

Stayed 1 night

Very convenient location and shuttle to airport.

6

Patrice

Jun 5, 2023

·

Stayed 1 night

Last night f a 3 week trip. Pool and hot tub closed at 8:00. Lean lobby and room.

8

Derrick

Feb 18, 2023

·

Stayed 1 night

They had Tesla destination chargers, only reason I chose to stay at this hotel.

6

Daniel

Nov 10, 2025

·

Stayed 1 night

I was very tired coming off a 13 hour drive, my back was hurting, I used the hot tub, only to be scolded for being in there a few minutes after 11. When will guests be treated like adults?

8

Tommy

Apr 21, 2024

·

Stayed 1 night

Free airport pickup

8

Anthony

Jan 12, 2025

·

Stayed 1 night

I liked the rooms, staff and common areas. I did not like the fact the continental breakfast mentioned was non-existent. Only the paid breakfast was available. Next I appreciated the ev charging onsite, but the lack of upkeep and maintenance of them is very obvious, since two out of four tesla chargers actually worked and most of the charging cables were either unraveled on the ground or laying over another charger next to the one it belongs with. Hopefully this can be resolved in the future.

8

Paul

Nov 11, 2024

·

Stayed 1 night

Room was good but all of the electric vehicle chargers were offline. I picked this hotel because the website said they had chargers.

10

Donna

Feb 27, 2023

·

Stayed 1 night

We had a very nice room on the first floor. The room is large and comfortable. The bed is very comfortable. One small, strange thing was the bathroom... the door needs to be closed or it will swing open to the room door. Also, the light switch for the bathroom is on the outside of the bathroom. Breakfast was good. I slept well. It's an easy ride to the airport. 5 minutes. They do have a shuttle to the airport. Overall good stay.

10

Alexis

Jun 15, 2025

·

Stayed 1 night

We took the shuttle and it was quick and easy. The room was a welcome slice of heaven after our travel.

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Cleanliness

Many guests found rooms very clean, but recurring reports cite dirty or worn carpets, musty odors, and occasional serious lapses or missed housekeeping. Housekeeping was sometimes every other day or unresponsive to requests.

Related guest reviews

8

Marie

Oct 18, 2023

·

Stayed 3 nights

The room was not bad, it was a good sized room. The floor when you walk in was a little dirty and seemed slippery. Only one elevator was working at time we were there. The elevator carpet was really worn and dirty, it needs to be replaced.

4

Elizabeth

Apr 6, 2025

·

Stayed 1 night

The carpet was dirty and old. I would not stay here again

2

Delovontez D

Jan 16, 2023

·

Stayed 19,372 nights

Room was not clean used condoms all over the place .. I requst a refund

10

Tyler

Nov 26, 2025

·

Stayed 3 nights

Perfect location and clean and quiet.

10

Valencia

Jul 23, 2025

·

Stayed 1 night

Very clean room!

6

Larry

Mar 30, 2023

·

Stayed 1 night

Room wasn’t as clean as it should have been. There was trash (food, bottle cap) under the bed. Bed linens looked like they might not have been cleaned properly (very wrinkled). Didn’t like having to pay for the continental breakfast.

6

Emmad

Aug 3, 2024

·

Stayed 3 nights

Positives: very clean, comfortable beds, working TV, EV charging Negatives: friendly front desk staff but poor service, conditioner was empty and never refilled despite asking multiple times. Housekeeping never came over our 4 day stay. No complimentary breakfast. Cheap toilet paper, no ventilation in bathroom.

10

Paul

Jul 9, 2024

·

Stayed 1 night

Very comfortable room but tile flooring was filthy. Put a white towel down and it came up black We booked while in transit and expected at least free breakfast , not charge for minimal offering. Check in person Ansey was great, personable and helpful.

8

Henry

Oct 23, 2023

·

Stayed 2 nights

The elevator carpet in both elevator's were filthy and smelly . My stay was great. Room was nice and clean and comfortable. The front desk people were very nice and courteous. The breakfast bar was good.

4

Christine

Oct 6, 2024

·

Stayed 1 night

The rooms were old which is not a big deal but they smelled terrible. Like mildew. I would t stay here again

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as spacious and quiet. Others report dated furnishings and maintenance issues such as dim lighting, broken or stuck fixtures (e.g., window shades, doors), low water pressure, and worn or uncomfortable beds.

Related guest reviews

8

Suzi

Jun 8, 2025

·

Stayed 2 nights

Rooms are old. Linen and cleaning is only every other day. Was not told that. Room carpet was fraying and dirty. Shower water pressure was low. However, staff was very friendly and helpful. I used the meeting room and it was excellent.

10

Gay

Mar 21, 2025

·

Was looking for a place close to the airport and this was perfect! The hotel was quiet, beds were comfortable, everything was clean and just a great place to relax and unwind after a hectic week. Would highly recommend.

6

Elizabeth

Aug 15, 2023

·

Stayed 1 night

The property is not well maintained. Our door stuck and was really hard to close. Bathroom was like a public bathroom in design.

6

robert

Aug 17, 2023

·

Stayed 1 night

Property is definitely worn down. We had 2 rooms, my mother-in-law room the phone didn’t work, the air conditioning didn’t work. Our room the paint was peeling in the bathroom in several areas, one of the lights didn’t work and the carpet was stained. On the elevator there was a musty smell. For the price paid the value was not there.

6

Asia

Jun 1, 2023

·

Stayed 1 night

We stayed there for one night in a double bed room and the room was so dim/dark in the entry way you couldn’t see well in the mirror. The beds were on metal railings with wheels, they were so loud and squeaky when you moved at all on the bed. It felt like it would collapse at any moment. Walked in after dinner two staff members at front desk didn’t speak or look up at us just on their phones. The elevator carpet was trifling and it smelled like a hot gym locker room. To top it off it was almost 200 dollars to stay this night. Not worth it AT ALL.

8

Sylvia

Jun 30, 2025

·

Stayed 2 nights

The property was conveniently located . The lobby was very nice as well as the staff. The room was a bit dark and the USB chargers were not working. But overall the stay was great. I would stay there again

4

Audrey

May 29, 2023

·

Stayed 1 night

Shuttle service to/from airport. Unfortunately it only runs on the 1/2 hour and stops at 11p at night so we had to taxi to get there. The Keurig in the room was broken, as was the window shade, and the shower did not fully turn on. 1/2 the water shot straight down the drain. The toilet kept running and we had to giggle the handle to make it stop. The beds were clean and comfortable so that was a good thing. And they gave us each a bottle of water when we arrived which was nice.

10

Natalie

Jul 27, 2025

·

Stayed 1 night

Excellent service, comfortable spacious room and bathroom and extremely clean. We most certainly enjoyed our stay. Will definitely book again in the future!

6

Branden

Jun 19, 2023

·

Stayed 1 night

The hotel had decent reviews and the parking lot and lobby looked really nice. The carpet in the hallways and elevator was very worn and dirty, but the carpet in the room was okay. The beds, however, were very old and worn out. One of the beds was torn up on the side and they were very hard and uncomfortable. The window shade was broken and the curtains were falling off the rod. The room was a mixture of old and new items. It has a fridge, microwave, and coffee maker. There is a restaurant in the hotel so you can get breakfast there, but we just spent one night on our way to the airport so we did not try the restaurant. It wasn’t a terrible hotel, but I would not stay there again.

10

Donna

Feb 27, 2023

·

Stayed 1 night

We had a very nice room on the first floor. The room is large and comfortable. The bed is very comfortable. One small, strange thing was the bathroom... the door needs to be closed or it will swing open to the room door. Also, the light switch for the bathroom is on the outside of the bathroom. Breakfast was good. I slept well. It's an easy ride to the airport. 5 minutes. They do have a shuttle to the airport. Overall good stay.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and accommodating (including quick or early check-ins), though multiple guests reported rude or unhelpful front-desk interactions and inconsistent follow-through.

Related guest reviews

10

Derica

Apr 13, 2025

·

Stayed 2 nights

My reservations were not in the system. Ms. Kori at the front desk was very understanding. She quickly helped me and my family find a room. Thanks to her we had a very nice vacation. Will book again!

4

Christopher

Aug 8, 2023

·

Stayed 2 nights

The staff at this hotel were incredibly rude. When we were checking in, the man at the front desk was yelling at us when we asked a question about why they were charging us more money when we already paid for the hotel online. Then they were rude and laughed at us when we ordered food at their “restaurant”. Overall I was very unimpressed and would recommend staying in one of the other surrounding hotels.

10

David

Aug 25, 2025

·

Stayed 1 night

Very competent and hospitable staff.

10

Ethias

Jul 30, 2025

·

Stayed 1 night

The staff is friendly and personable.

10

Elizabeth

May 4, 2025

·

Stayed 1 night

The desk staff was cheerful and welcoming.

4

Lauren

Apr 22, 2024

·

Stayed 1 night

The woman at the front desk at checkin was unprofessional, rude, and all around horrible to us. I would not want to deal with her ever again!

10

Jean

Jun 23, 2025

·

Stayed 1 night

Friendly helpful staff.

10

Faith

Nov 27, 2023

·

Stayed 1 night

Both the evening and morning staff were exceptionally kind and helpful.

10

Karen

Feb 14, 2024

·

Stayed 2 nights

check in quick and the employee was very polite/professional

10

Joanne

Sep 24, 2023

·

Stayed 2 nights

Front desk rep was helpful with my early check in

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport, with quick access for late arrivals or early departures. Dining and amenities are nearby, and several guests found the area easy to navigate.

Related guest reviews

10

Bradford

Apr 23, 2023

·

Stayed 1 night

Very convenient when arriving late at the airport. Nice clean quiet rooms

10

Susan

Jul 15, 2024

·

Stayed 1 night

Very convenient location and shuttle to airport.

10

Darci

Mar 2, 2025

·

Stayed 1 night

The lady that checked us in was super nice! We had everything we eeded. Many restaurants that were walkable. The hot tub was nice and warm.

8

Michelle

Feb 6, 2025

·

Stayed 2 nights

It was convenient to the ammenities

8

Stacy

May 27, 2024

·

Stayed 1 night

Super friendly and conveniently close to the airport.

10

Bree

Feb 11, 2024

·

Stayed 1 night

Close to the airport and the room was clean

10

Lacole

Apr 1, 2025

·

Stayed 3 nights

I always stay here when I’m in Jax. Very clean quiet & accessible to everything

10

German

Nov 4, 2024

·

Stayed 2 nights

Good location close to the airport

8

CHRISTOPHER

Oct 22, 2024

·

Stayed 1 night

Just a quick overnight for an early morning flight. Everything you want and a good price.

8

Clement

Feb 13, 2023

·

Stayed 1 night

Close to airport; and clean.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns mixed reviews: some praised meals and the breakfast bar, but many note breakfast is not complimentary and there are occasional closures or limited hours, with a few reports of mediocre taste.

Related guest reviews

10

Clarissa

Nov 11, 2024

·

Stayed 2 nights

The only thing I didn’t like was the food I bought for my son and my self. The food did not taste good at all. Wasted money buying breakfast there.

10

Donald

Nov 13, 2024

·

Stayed 4 nights

Quiet and clean. Did not like that there was not a complimentary breakfast available.

10

Rich

Feb 18, 2024

·

Stayed 1 night

Sraybwas good and theybgot me at 2pm wheni arrived. I thought beackfast was included but received $15 buffet bill for 1 round.

10

Ann Marie

Jan 7, 2025

·

Stayed 1 night

We checked in late, just before the kitchen closed at 10. I really needed something clean and fresh to eat and I was so impressed with the salmon, veggies and mashed potatoes.

6

Larry

Mar 30, 2023

·

Stayed 1 night

Room wasn’t as clean as it should have been. There was trash (food, bottle cap) under the bed. Bed linens looked like they might not have been cleaned properly (very wrinkled). Didn’t like having to pay for the continental breakfast.

8

Markel

Feb 20, 2023

·

Stayed 1 night

We specifically booked this property for the on site dining and it was closed. Luckily the staff let us know we could closely walk to a restaurant.

8

Henry

Oct 23, 2023

·

Stayed 2 nights

The elevator carpet in both elevator's were filthy and smelly . My stay was great. Room was nice and clean and comfortable. The front desk people were very nice and courteous. The breakfast bar was good.

10

Robert

Aug 14, 2024

·

Stayed 1 night

Clean rooms, friendly staff, airport shuttle, good food selection. I would stay here again.

8

Anthony

Jan 12, 2025

·

Stayed 1 night

I liked the rooms, staff and common areas. I did not like the fact the continental breakfast mentioned was non-existent. Only the paid breakfast was available. Next I appreciated the ev charging onsite, but the lack of upkeep and maintenance of them is very obvious, since two out of four tesla chargers actually worked and most of the charging cables were either unraveled on the ground or laying over another charger next to the one it belongs with. Hopefully this can be resolved in the future.

10

Donna

Feb 27, 2023

·

Stayed 1 night

We had a very nice room on the first floor. The room is large and comfortable. The bed is very comfortable. One small, strange thing was the bathroom... the door needs to be closed or it will swing open to the room door. Also, the light switch for the bathroom is on the outside of the bathroom. Breakfast was good. I slept well. It's an easy ride to the airport. 5 minutes. They do have a shuttle to the airport. Overall good stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $132	3 $149	4	5 $157	6 $115	7 $120
8 $122	9 $158	10 $187	11	12 $165	13 $93	14 $95
15 $95	16 $105	17 $104	18 $101	19 $103	20 $95	21 $92
22 $95	23 $103	24 $103	25 $101	26 $101	27 $94	28 $92
29 $97	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $104	3 $105	4 $92	5 $94
6 $95	7 $103	8 $104	9 $105	10 $101	11 $92	12 $92
13 $98	14 $105	15 $103	16 $104	17 $105	18 $94	19 $91
20 $96	21 $105	22 $103	23 $105	24 $105	25 $96	26 $92
27 $97	28 $106	29 $103	30 $104	31 $103

Hilton Garden Inn Jacksonville Airport

Prices for Hilton Garden Inn Jacksonville Airport

Monthly average prices

About this property

Location

Room options

Room, Accessible

One Bedroom Suite, One King Bed

Suite, Accessible

Room, 2 Queen Beds, Accessible

1King Bed

Two Queen Beds, Accessible

Standard 2 Doubles

2 Queen Beds, Accessible

Guest reviews of Hilton Garden Inn Jacksonville Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Garden Inn Jacksonville Airport

Considering this hotel for your Jacksonville trip?

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