Ramada by Wyndham Jacksonville Hotel & Conference Center

Staff was rude, room didn't have towels, phone, tv remote, ice bucket, breakfast didnt happen because the staff called out, lots of weed smoking in the stairways...bad and scary

Rude front desk staff. No towels or soap. No hot breakfast on last day. Other breakfasts very subpar. No hot water. Heating system broken in room. Room dirty. Ice machines not working. Facility very run down. Poor TV service.

Staff was nice. The hotel itself was a complete catfish. The firsr room we was given hadnt been cleaned. No bedding, trash, drigs.. smell of weed and smoke was horrible. The second room was mildly better, but we had 2 microwave ls... had to unplug the mlfridge to use the microwave. The floors were so dirty it made all of ourbsocks blackon bottom. No landline phone for wmergencies.. and it was a non smokin h room, yet still jad a hint of smoke. The light bulb beside the bed was taped into place and the fixture itself was broken.

The room that I was put in. stunk. and I mean smelt so badly you wouldn't believe it. After surveying the rest of the room, I found. that the bathroom was very dirty. The toilet sheet was very loose. The TV had no cable connection coming into it. so the TV would not play. You can find out the room that I was given. Go check it out and you will see what I mean by stunk. I will never recommend any one to stay. in a Ramada Inn ever. Now going back to the loose toilet sheet. I am disabled and I wear a prosthetic on my left leg all the way up to my ass. So if I wouldn't have checked that toilet sheet and sat down on it and fell, you would be looking at a very nice lawsuit. Let this hotel get in the condition that it is in should be fired immediately. and the top management of Ramada Inn should be reviewing this hotel in person. and possibly shutting it down. I immediately checked out of this room. I immediately checked out of this room and went across the street to La Quinta Inn. That was 100 percent better than the Ramada. And I also did not feel safe on the property because of the homeless people that were around it. I expect a full refund immediately.

Concierge was very nice, very pleasant.