Holiday Inn Express & Suites Jacksonville South East - Medical Center Area by IHG

Good stay- clean comfortable room and nice people working there

Check in staff rude. Room was noisy put next to machine room. Room had wires hanging out of Ac unit Got shower room shower dirty.

The Holiday Inn Express Jacksonville SE-Med Center is close to the huge Mayo Clinic property, so the staff knows about that medical center. The hotel operates a free hourly shuttle to/from Mayo, and one of the drivers is a regular patient there. He was very helpful about the particular building I was to go to; and he knew about the various restaurants on the complex, as well. I was new to Mayo and a little anxious and he helped me feel more relaxed about the clinic. When I get my surgery done at Mayo, I will use this Holiday Inn Express because I like the staff and I can get a patient discount on my room. My room had a quiet view of an adjacent golf course, so my two night stay was most pleasant.

Clean, comfortable room

I have zero complaints about this hotel - both my room and the property were very clean and peaceful. Every staff member I encountered was pleasant and welcoming. There were plenty of delicious options for breakfast and coffee and lemonade were available all day in the lobby. There was a nice sized grassy area behind the hotel to walk your dog. There is a grocery store and several restaurants within walking distance and lots more options within a short driving distance. I would definitely stay here again.