Hampton Inn & Suites Jacksonville Deerwood Park

This is our favorite hotel when we stay in Jacksonville to visit family. This facility is always clean and very accommodating.

Not clean. Food left in room from prior guests

Under Construction The whole property is/was being renovated at the time of our stay. As such, The pool & patio area were closed, there was a lot of noise during working hours and the hallway by our room was quite dirty. The shower in our room was not put together right, so there was only a hand-held shower and it was covered in plaster dust. The breakfast was decent and the dining area was very nice, though one of the TVs was dying. Most of the staff was delightful while some seemed out of place in the hospitality industry. We didn't have any trouble parking and always felt safe. Plenty of restaurant options within walking distance and others nearby. We wouldn't mind staying here again, but not until the construction is finished. Note: the pool under construction was disclosed before we booked, but not the greater construction project.

It was under construction and there was no mention of that on Hotels web site. It was very noisy and there was no hot water for the two day stay. The Hampton Inn didn’t do anything to make up for this inconvenience. My last Hampton Inn stay.

The night check in staff member was wonderful - efficient, warm, friendly, helpful. the breakfast was lacking. the omelets, potatoes and selection of fruit were not appealing. after we left - we went out for breakfast. previous years the breakfast was much better.