Name: Sheraton Shenzhen Futian Hotel
Address: Great China International Exchange Squar Fuhua Road, Futian CBD, Shenzhen, Shenzhen (and vicinity), China, Shenzhen, Guangdong, China
Rating: 8.13

Guest reviews

8.1

Very good

Based on 937 verified reviews

Who stays here?

Business

69%

Couple

9%

Family

7%

Group

8%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Sheraton Shenzhen Futian Hotel draws praise for its ultra-convenient location by subway and malls, generally friendly service, and well-equipped gym and pools, but reviews also note dated interiors, occasional maintenance issues, and recurring smoke odors that affect comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Shu Ho Philip

Nov 16, 2025

·

Stayed 1 night

good

10

CHENGWEI

Oct 31, 2025

·

Stayed 4 nights

Well-equipped bathroom amenities (though I brought my own).

6

Sarah

Oct 17, 2025

·

Stayed 1 night

Dated decors. We stayed in a panaoramic king bedroom and our friend stayed in a premier king bedroom. His bedroom looks newer and air condition works better. The breakfast buffet has an average variety. Hotel is conveniently located near lots of dining and shopping. Also walking distance to Futien train station.

10

Ricardo

Sep 21, 2025

·

Stayed 2 nights

Excellent hotel with an amazing pol and gym

10

SIU TONG

Jul 6, 2025

·

Stayed 1 night

Great

Great China International Exchange Squar Fuhua Road, Futian CBD, Shenzhen, Shenzhen (and vicinity), China

Location

Centrally located in Shenzhen, Sheraton Shenzhen Futian Hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. This luxury hotel is 1.1 mi (1.8 km) from Shenzhen Concert Hall and 1.6 mi (2.6 km) from Guan Shanyue Art Museum.

Shenzhen Convention and Exhibition Center(0.6 miles)

Coco Park Shopping Center(0.6 miles)

Shenzhen Library(1.1 miles)

Shenzhen Civic Center(1.2 miles)

Shenzhen Central Park(1.2 miles)

Shenzhen Concert Hall(1.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 218 per person.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

The hotel is centrally located in Shenzhen, within a 15-minute walk of the Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. It is approximately 1.1 miles from Shenzhen Concert Hall and 1.6 miles from Guan Shanyue Art Museum.

Yes, the hotel features both an indoor pool and a seasonal outdoor pool, which is open from May to October. Pool access is available from 9:00 AM to 10:00 PM.

Children 18 years old and younger are not permitted at this property, making it suitable for adult guests only.

The property offers rollaway beds for a fee of CNY 373 per night, subject to availability. Advance request or confirmation may be required.

Sheraton Shenzhen Futian Hotel

Amenities

Property description

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