Is parking available at the property?

Self parking is available on-site for a fee of AUD 55.00 per day, which includes in/out privileges. Valet parking is also offered at a fee of AUD 70.00 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee of approximately AUD 42 per person. On weekdays, breakfast is available from 6:00 AM to 10:00 AM, and on weekends from 6:30 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 10:30. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Brisbane, just steps from Brisbane City Hall and within a 5-minute walk of Queen Street Mall. It is approximately 1 mile from Suncorp Stadium and the Gallery of Modern Art.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, which is accessible from 5:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 14 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 100 per night. Guests are advised to request this in advance as availability is subject to confirmation.

Mercure Brisbane King George Square Hotel Stay

Average nightly price at Mercure Brisbane King George Square by month, last 12 months (USD)
Month	Average price
January	$115
February	$170
March	$145
April	$134
May	$160
June	$132
July	$165
August	$177
September	$168
October	$162
November	$160
December	$184

What guests think

At Mercure Brisbane King George Square, travellers praise the central location and friendly staff, while many note dated rooms and corridors, with maintenance issues like faulty air conditioning, slow lifts, and hallway noise sometimes detracting from comfort.

Cleanliness feedback is mixed, with some guests finding rooms spotless and others reporting dust, mould, dirty windows, or worn fixtures. Breakfast is frequently enjoyed, though peak times can be crowded, and the rooftop pool and bar draw praise but may be closed for private events or feel small. Check-in can be slow and parking fees are considered high. Expect a convenient city base with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are highlights, but the area is small and sometimes closed early or for private events; lifts are frequently slow or out of service, and on-site parking is considered expensive.

Related guest reviews

8

Sandra

Oct 13, 2025

·

Stayed 1 night

Only problem was you had to pay for parking.

2

Andreas

Dec 7, 2024

·

Stayed 1 night

I paid allot for this room because I wanted a property with a swimming pool. But your rotten Management did not bother to communicate that the pool is going to be rented out to a private function. I would have booked an alternate property if I knew. Greedy Management. Shame on you !!!

8

TATSUYA

May 8, 2025

·

Stayed 4 nights

3基あるエレベーターが、1基しか動いていない時有り。

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6

Danielle

Nov 11, 2024

·

Stayed 3 nights

The Mercue offered a clean serviced room with all the basic essentials in an amazing location. It was unfortunate timing that the lifts failed and over my three day stay, the hotel was down to one lift only. Please be aware that the upstairs restaurant and bar including pool might be closed to hotel guests if it is booked for a private function. I was disappointed that both Friday and Saturday during my stay this area was not available to paying guest, nor was I notified at the time of booking, checking in or during my stay directly.

2

Melissa

Nov 10, 2024

·

Stayed 2 nights

Out of the 3 lifts, only 1 was working. At one point there were no lifts working. As we were on the 10th floor, with an elderly family member who cant do stairs, we were effectively stuck on our room for the night. Management need to prioritise maintainence of lifts and hire more staff. The staff were wonderful, trying their best to appease unhappy customers.

8

Peter

Nov 12, 2023

·

Stayed 1 night

Nice staff and good set up, pool was way smaller than pics as usual. $50.00 parking was a bit rich.

8

David

Feb 16, 2025

·

Stayed 2 nights

Pool and bar on the roof are great

6

Jo

Aug 29, 2025

·

Stayed 2 nights

Check-in was lenghty, waited about 20-25 mins, having same reception to Check-in both properties isnt efficient, but the staff were doing their best. Rooms are not sound proof, elevators are very slow. Overall we needed accommodation at last minute and Mecure was sufficient.

8

Richard Anthony

Apr 22, 2025

·

Stayed 4 nights

Overall the hotel was nice, although it feels like a place which used to be very nice and is just starting to fall off a bit. That being said the room was very good and the staff were helpful. The onsite restaurant and breakfast was nice, with a good variety. I was disappointed by the pool area - quite small with not a lot of space to lounge about. The hotel is in a great location, walkable to lots of places.

8

Bryan

Oct 26, 2025

·

Stayed 2 nights

They don t tell you when you book a room but they charge $55 a night for parking absolutely a rip off ! They should state that charge in booking a room !

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Cleanliness

Cleanliness is inconsistent: some rooms are reported very clean, while others show dust, mould, dirty windows, stained linens, and occasional lapses like unclean crockery or missed replenishment.

Related guest reviews

8

Graeme

May 5, 2025

·

Stayed 2 nights

Living space was clean and tidy. Property was in a great position. Unfortunately, bathrooms are in desperate need of an update. ( Mouldy grout lines. ) Not what I would have expected for a studio at $430 per night. No hot water for last 2 days. Staff were very friendly

4

Angela

Jun 2, 2025

·

Stayed 1 night

This was not a clean property. Room and carpet were old and worn. Cleaning was not up to expectations. Worst part - Paid extra for an ocean view room. Was placed in a room on the first floor which basically had a view of the pool with a very minimal view of the ocean. Please don’t advertise ocean view for an extra cost if you’re not going to provide that to your visitors. Very disappointed.

4

Queenie

Aug 16, 2025

·

Stayed 4 nights

The rooms were very tired with broken fixtures. The bathroom had a cracked sink, mould between the sink and the bench, the toilet seat was loose and moved when you sat on it, the toilet roll holder was falling off the wall, the shower had very poor patch work and no shelving. The hotel has moved to pump packs for soap etc and they aren’t refilled so ours ran out mid stay and wasn’t replaced by housekeeping. Curtains in the rooms were broken and the control panel for the air conditioning was broken. The aircon also didn’t circulate in the room resulting in one bed being very hot and the other receiving all the cold air. Hallways were dirty, plates and crockery in the buffet breakfast were unclean. Often only one of the three lifts was “working” resulting in lengthy waits and the screens in the lift to show floor number either didn’t work at all or displayed wrong information. Overall the hotel was in poor condition compared to others in the same price point and believe the photos shared by the hotel are misleading.

8

FRANCIA IVONNE

May 7, 2025

·

Stayed 4 nights

The cleaning of the toilet and shower was not good before I entered the room… The table in the room had food residues … Quite disappointing.

6

Kate

Nov 5, 2023

·

Stayed 1 night

Close to the mall but check in was very slow with a very long line. Reception were enticing people to sign up to their membership with free drinks. We weren’t offered membership nor did we get a clean room. The sheets and doona were stained with blood and extras. On check out they asked if we had anything from the mini bar. Obviously when you book in through Wotif they remove everything out as my reply was “you didn’t supply one thing”. Place was very tired and in need of TLC. For $260 for the night I would expect atleast to be treated like a normal guest. Won’t be staying nor recommending them to anyone. We will go back to Voco hotels.

6

Clare

May 31, 2025

·

Stayed 1 night

No signage at reception if it’s for Mecure as well as Pullman. Room was clean but needed a thorough deep clean and more attention to detail. Clothes line was pulled out, body wash bottle turned around. No hair dryer and aircon very loud

2

asuka

Nov 16, 2025

·

Stayed 3 nights

チェックイン時ほぼ説明なしで無理やりメンバーにされた。 wifi繋がっていない状況ですごく時間がかかり、今メンバーにならないといけないの？今やらないといけないの？など聞いても次の使用時にearlycheckinしたかったら連絡できるから、などせめてwifiコードくらい提供してから言って欲しい。混んできたら部屋でやればいい、と言われ追い払われ、なおさら腹が立った。部屋も非常に汚く、タオルに髪の毛が付いていたり椅子の溝にクッキーのカスが詰まっていたりと本当に気持ち悪かった。

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6

Mindy

Nov 23, 2025

·

Stayed 1 night

Room was dusty, found dust on nearly all surfaces, staff are super friendly, checking in was a slow process. For a two persons stay, didnt put out enough of the complimentary items. Over priced for a room like the one I stayed in. More of a nicer motel experience then a hotel. Staff service was exceptional! The person on the phone to me was extremely helpful. Would have given a rating of 2 out of 5 but the staff boost a star. Also the window was extremely dirty. Rooms arent really sound proof, you can hear other people's doors opening and closing, you can also hear other people through the walls. Felt like a hospital ward stay. Shower water isnt consistent, kept going cold and then hot. Shelf in shower is in the wrong spot, couldn't completely stand under it. Please clean the aircon vents they were also very dusty.

10

Paul Anthony

Jan 23, 2026

·

Stayed 2 nights

The room was clean and staf very friendly.

6

Rachel

Dec 15, 2025

·

Stayed 1 night

Terrible room condition - windows were so filthy we couldnt see out of them. The bathroom mirror was black and chipped and the shower needed replacing. The lift had no floors showing and the other lift had the electronic display half taped on. The valet parking guy gave me the wrong car keys to top it off. Dismal experience. A complete refurb is needed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from comfortable to dated and worn, with recurring issues such as weak or noisy air conditioning, poor soundproofing near hallways and lifts, aging fixtures, and occasional small or stuffy layouts; views can be mixed.

Related guest reviews

6

David

Oct 19, 2025

·

Stayed 4 nights

This seems more of a business trip hotel than holiday hotel. It is surrounded by offices, but only a short walk to shops and about a 20 minute walk to South Bank. The bed was comfortable, and there is plenty of storage, but that’s about it. The rooms seem in need of some upgrades in terms of electrics, as we did have to move rooms in the middle of the night due to all the power in our room going out—we were told the breaker had flipped but only had one cell phone in charging and the AC going. The staff were quick to try to fix it but we ended up moving to another room where a few of the outlets didn’t work. The rooms in general were clean, but just felt a bit dingy like they need some overdue upgrades.

6

Edward

Dec 16, 2024

·

Stayed 2 nights

I stayed for 2 nights in the Mercure. Check in was a little slow. The reception looks impressive but the rooms and corridors are a little jaded and could do with some renovation. Breakfast was just ok, could do better. Overall decent hotel but my room was close to the elevator so quite noisy. Check out was 10:30 which was a little early for my liking.

6

Gordon

Feb 19, 2025

·

Stayed 2 nights

Room very tired, clean, staff friendly, good location.

8

Deanne

Oct 15, 2025

·

Stayed 2 nights

Staff were fantastic. Hotel is clean and tidy but a bit worn in places. Room was good, bed was very comfortable. Rooms weren’t soundproof - the couple next door enjoyed their stay.

6

Tricia

Sep 29, 2024

·

Stayed 1 night

I feel that the $214 tariff for a solo traveller in a small room with no view is too expensive However the room was lovely and clean and I did appreciate all the free streaming channels

6

Lindsay

Apr 28, 2025

·

Stayed 4 nights

The property was a great location and staff were friendly. Unfortunately the room had a few issues. We had to move from our original room due to the smell of damp and broken aircon. Also we believed the rooms had soundproofing per the advertising, we could hear people talking outside, doors slamming and the noise of the lifts. Not ideal after a long hall flight and wanting rest.

8

Nikilesh

Apr 22, 2025

·

Stayed 3 nights

In central location. Room cramped and stuffy. Rooms a bit old and dated. However, staff very friendly and always willing to assist

10

Nicole

Jun 24, 2024

·

Stayed 1 night

Nice location. Booked a city view. Had a view of the building next door and an alley. So definitely wouldn’t rate the view but great location and bed was extremely comfortable

6

Lynda

Nov 29, 2025

·

Stayed 1 night

Staff at check in were very helpful and friendly. A mistake with my booking but they sorted quickly. Room was tired, air con not great, USB chargers not working, lamp had a flickering globe ( reported to reception at checkout). Breakfast was OK, super busy and one coffee machine seemed a bit ridiculous for the number of patrons. Again, staff were helpful but couldn’t keep up with clearing tables and we cleared ourselves as we were a bit out of sight. Coffee machine right next to juice and tea station created a Bottleneck - bad design. KG bar not open on a Friday night, and no room at six antlers upstairs so nowhere to really have a drink except at a very lacklustre goldfinch which has limited atmosphere in the evening. Good location so easy to simply go out .

6

Adele

Jun 9, 2025

·

Stayed 1 night

Great location, but very dated. Bathroom was very shaby with sliding door that looked like it belonged in an old house not in a hotel. Valet parking adds unneccessary expense to a hotel of this moderate quality, and was also very slow. It took a long time to get our car at checkout.

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Service

Staff are frequently friendly and helpful, but service can be uneven: check-in queues are common and responses to maintenance or billing issues vary, with some miscommunications around valet and deposits.

Related guest reviews

10

Richard

Jan 27, 2025

·

Stayed 1 night

Excellent location. A 2 minute walk to Queen Street. Staff were very friendly and helpful. Cold aircon which I love. Cannot complain for the price.

2

Pauline

Aug 23, 2025

·

Stayed 1 night

We were charged for the room twice which left my account overdrawn and lost my whole pension due to this fact there has been no resolution with the macure hotel whatsoever

4

Frode

Feb 25, 2025

·

Stayed 2 nights

Not very friendly staff. This is about pricliple: I paid 4 AUD for using the washing machine. The machine failed, so I notified the reception and were told I would be refunded on check-out. So I went back and used another machine. Worked perfectly. But on check out, no refund and I even had to pay for the extra washing powder. Not very customer friendly at all. Otherwise, nice roof-bar and pool.

6

Michaela

Oct 19, 2024

·

Stayed 1 night

Customer service was poor at the front desk

6

Linda

Nov 16, 2024

·

Stayed 4 nights

Location is ideal. Staff shortages made for long waits on check-in or for general enquires

10

Janette

Dec 7, 2023

·

Stayed 4 nights

Nice to be able to walk into the CBD. Reception staff were very helpful on arrival. I also liked the rooftop bar area.

6

Lynda

Nov 29, 2025

·

Stayed 1 night

Staff at check in were very helpful and friendly. A mistake with my booking but they sorted quickly. Room was tired, air con not great, USB chargers not working, lamp had a flickering globe ( reported to reception at checkout). Breakfast was OK, super busy and one coffee machine seemed a bit ridiculous for the number of patrons. Again, staff were helpful but couldn’t keep up with clearing tables and we cleared ourselves as we were a bit out of sight. Coffee machine right next to juice and tea station created a Bottleneck - bad design. KG bar not open on a Friday night, and no room at six antlers upstairs so nowhere to really have a drink except at a very lacklustre goldfinch which has limited atmosphere in the evening. Good location so easy to simply go out .

4

Karen

Jun 27, 2025

·

Stayed 2 nights

Very poor customer service from Front desk. Waited over 3 hours for maintenance to come look at our air conditioner and then we asked to be moved rooms. No apologies or any sense of care by the staff

6

Jo

Aug 29, 2025

·

Stayed 2 nights

Check-in was lenghty, waited about 20-25 mins, having same reception to Check-in both properties isnt efficient, but the staff were doing their best. Rooms are not sound proof, elevators are very slow. Overall we needed accommodation at last minute and Mecure was sufficient.

8

Julian

Dec 2, 2025

·

Stayed 2 nights

Check in was seamless and staff was very welcoming upon arrival. Whist my room

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Location

Central CBD location by King George Square with easy access to Queen Street Mall, trains, buses, and South Bank; very convenient for shopping and sightseeing.

Related guest reviews

10

Anh Nguyet

Apr 29, 2025

·

Stayed 3 nights

In the middle of the city, access to all places of interest, food . Good room.

8

Helen

Jun 19, 2025

·

Stayed 1 night

Good location

10

Emma Leone

Jun 2, 2025

·

Stayed 4 nights

Excellent location. Great price and so easy to get around

10

Caterina

Dec 10, 2024

·

Stayed 5 nights

Great place to stay. Convenient for Transport and walking distance to the city. Thank you for a pleasant stay. Appreciate it very much.

8

Wakako

Mar 6, 2025

·

Stayed 4 nights

市内の中心にあり観光、買い物全てにおいて便利です。

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10

Milan

Jun 15, 2025

·

Stayed 2 nights

Excellent location

10

Kym and noel

Dec 27, 2025

·

Stayed 1 night

Excellent location especially for the Christmas carols etc in king george square which were a big hit with our grandchildren as was the roof top pool were they made some new friends

10

John

Aug 10, 2024

·

Stayed 4 nights

Located in the heart of Brisbane's central business downtown district. The property is steps away from the Central train station and close to the main Queen Street mall shopping, restaurant, services and entertainment area. It's also an easy walk to the South Bank Parklands of Brisbane with the musuems and theatres. My room was appropriately appointed, clean, bed was comfortable, with good air conditioning and wifi. Staff that I encountered were cordial and competent. Comfortable room, central location and value for money make this a hotel I would stay at again. Recommended!

8

Tania

Jul 28, 2024

·

Stayed 2 nights

Close to transport links and shopping

10

Victoria

Dec 1, 2025

·

Stayed 2 nights

Friendly staff, clean and walking distance to Queen St and South Bank.

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Dining

Breakfast is widely praised for quality and variety, though peak times can be crowded and the cafe can disappoint; bars are generally enjoyed but options may be limited and the rooftop venue is occasionally closed for events.

Related guest reviews

10

Radoslava Hristova

Nov 23, 2025

·

Stayed 2 nights

Customer service and the breakfast

8

Tessa

Apr 9, 2025

·

Stayed 1 night

The hotel rooms and associated floors need some updating but for the cost and location it’s a great place. Breakfast buffet is fabulous!

6

Danielle

Nov 11, 2024

·

Stayed 3 nights

The Mercue offered a clean serviced room with all the basic essentials in an amazing location. It was unfortunate timing that the lifts failed and over my three day stay, the hotel was down to one lift only. Please be aware that the upstairs restaurant and bar including pool might be closed to hotel guests if it is booked for a private function. I was disappointed that both Friday and Saturday during my stay this area was not available to paying guest, nor was I notified at the time of booking, checking in or during my stay directly.

10

James

Apr 1, 2025

·

Stayed 4 nights

Great value. Very good breakfast buffet. Room was clean and comfortable. Location was close to shopping and restaurants. Easy access to transportation.

10

TAKASHI

Feb 8, 2026

·

Stayed 3 nights

ロケーションは最高。朝食もおいしかった。

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8

Graham

Dec 15, 2023

·

Stayed 1 night

didn't enjoy the Bar upstairs. very little in the way of common Beers etc. Bar downstairs (KG'S when opened) used to be a much better atmosphere.

6

Cathleen

Nov 10, 2023

·

Stayed 1 night

The property is in a fantastic position. The cafe's food is terrible so eat elsewhere or in the rooftop bar, where the food is simple but well made. I have avo and toast for breakfast. Black toast, cooked on ONE side raw on the other, like someone got tongs and literally blasted it on the gas. Disgusting. Got a refund, but had a flight to catch so had to leave. Seriously that's all I got for $15 or $16. Two inedible pieces of toast, watery avo, and the laziest cook in Brisbane.

6

Lynda

Nov 29, 2025

·

Stayed 1 night

Staff at check in were very helpful and friendly. A mistake with my booking but they sorted quickly. Room was tired, air con not great, USB chargers not working, lamp had a flickering globe ( reported to reception at checkout). Breakfast was OK, super busy and one coffee machine seemed a bit ridiculous for the number of patrons. Again, staff were helpful but couldn’t keep up with clearing tables and we cleared ourselves as we were a bit out of sight. Coffee machine right next to juice and tea station created a Bottleneck - bad design. KG bar not open on a Friday night, and no room at six antlers upstairs so nowhere to really have a drink except at a very lacklustre goldfinch which has limited atmosphere in the evening. Good location so easy to simply go out .

4

Angelo

Sep 2, 2025

·

Stayed 2 nights

Bfast buffet is average. Room I was given is old and rundown.

6

Geoffery

Sep 21, 2025

·

Stayed 2 nights

Felt the hotel was very tired. Breakfast on Sunday there were no ceramic mugs and when I asked a staff member they said there are no more you will have to use a takeaway mug …. Not good enough! Asked another if we could have dinner forks to eat our breakfast was looked at as if I was stupid … “what’s wrong with the one you have?” (It was a small dessert fork that they had set the table with). Dinner on Saturday night my entree was cold (seared scallops with roasted cauliflower - I would have thought this should have been hot! The hotel though is in a great position, is easy to get to if driving to Brisbane and we will stay there again. Are there rooms that have “walk in showers” - as one gets older stepping up and into a bath to shower is NOT good. Thank you.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $279	13 $211	14 $229
15 $207	16 $139	17 $208	18 $195	19 $186	20 $230	21 $144
22 $112	23 $134	24 $232	25 $232	26 $158	27 $187	28 $171
29 $113	30 $129

Su	Mo	Tu	We	Th	Fr	Sa
		1 $177	2 $170	3 $192	4 $191	5
6 $132	7 $129	8 $136	9 $139	10 $129	11 $180	12 $140
13 $104	14 $103	15 $108	16 $114	17 $113	18 $103	19 $124
20 $103	21 $103	22 $114	23 $113	24 $113	25 $129	26 $123
27 $124	28 $139	29 $130	30 $139	31 $312

Mercure Brisbane King George Square

Prices for Mercure Brisbane King George Square

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, Accessible

Privilege, Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, Corner

Superior Room, 2 Double Beds, City View

Deluxe Room, 2 Queen Beds, Corner

Guest reviews of Mercure Brisbane King George Square

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Brisbane King George Square

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