Grand Fiesta Americana Sumiya Cuernavaca
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About this property
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Jiutepec? This hotel has 10549 square feet (980 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy Japanese cuisine at Sumiya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekends from 7:00 AM to 12:30 PM for a fee.
Rooms
Make yourself at home in one of the 161 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
When you stay at Grand Fiesta Americana Sumiya Cuernavaca in Jiutepec, you'll be within a 10-minute drive of Forum Cuernavaca and AVERANDA. This luxury hotel is 3.5 mi (5.6 km) from Tabachines Golf Club and 3.5 mi (5.7 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.
What's nearby
Chapultepec Ecological Park(2.1 miles)
Forum Cuernavaca(2.8 miles)
Tabachines Golf Club(3.5 miles)
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine(3.5 miles)
AVERANDA(3.7 miles)
Juan Soriano Museum(3.9 miles)
Galerias Cuernavaca Mall(4.1 miles)
Teopanzolco Archaeological Zone(4.1 miles)
Cuauhnahuac Regional Museum(4.1 miles)
Juarez Garden(4.1 miles)
Palacio de Gobierno(4.2 miles)
Jardín Juárez(4.2 miles)
Artisanal Market(4.3 miles)
Plaza de Armas(4.3 miles)
Recinto de la Catedral(4.4 miles)
The nearest major airport is Benito Juarez International Airport (MEX)(61.2 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Dry Cleaning
Location
Chapultepec Ecological Park (2.1 miles)
Forum Cuernavaca (2.8 miles)
Tabachines Golf Club (3.5 miles)
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine (3.5 miles)
AVERANDA (3.7 miles)
Juan Soriano Museum (3.9 miles)
Room options
5
Deluxe Room, 2 Double Beds
Room details
Sleeps 3
5
Deluxe Room, 2 Double Beds (Plus)
Room details
Sleeps 3
5
Deluxe Room, 1 King Bed, Pool View
Room details
Sleeps 2
5
Deluxe Room, 1 King Bed
Room details
Sleeps 2
5
Deluxe Room, 1 King Bed (Plus)
Room details
Sleeps 2
5
Deluxe Room, 2 Double Beds, Pool View
Room details
Sleeps 3
Guest reviews of Grand Fiesta Americana Sumiya Cuernavaca
Based on 1,003 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Grand Fiesta Americana Sumiya Cuernavaca, travelers praise the serene Japanese-style gardens and welcoming staff, while recurring critiques note slow service, renovation-related closures, and limited dining options, alongside occasional maintenance, noise, and cleanliness issues.
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What guests think
At Grand Fiesta Americana Sumiya Cuernavaca, travelers praise the serene Japanese-style gardens and welcoming staff, while recurring critiques note slow service, renovation-related closures, and limited dining options, alongside occasional maintenance, noise, and cleanliness issues.
Rooms are comfortable for many, but several mention dated elements, noisy or weak air conditioning, poor sound insulation, insects, and spotty or absent in-room Wi‑Fi. The pool and grounds are attractive and often heated, though the pool feels small, can get crowded or less clean, and ongoing works and events sometimes affect available areas. Food feedback is mixed: the Sunday brunch gets strong compliments, yet menus can be limited, service slow, and prices high. Expect a peaceful setting with beautiful landscaping and friendly service, but plan for occasional delays and some facilities still in transition.
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AI-generated summary based on recent guest reviews
Facilities
Lush Japanese‑style grounds and gardens impress, and the pool is heated, but it often feels small or crowded and cleanliness varies. Ongoing renovations have limited or closed some areas, so access to facilities can be restricted or noisy.
Related guest reviews
FELIPE
Apr 23, 2025
·
Stayed 1 night
Jorge
Oct 1, 2024
·
Stayed 3 nights
MARIO SAN MARTIN
Jul 12, 2025
·
Stayed 2 nights
Akbar
May 14, 2025
·
Stayed 2 nights
Antonio
Jul 14, 2024
·
Stayed 2 nights
Adriana
May 28, 2024
·
Stayed 5 nights
Rafael
Mar 23, 2024
·
Stayed 1 night
Mariana
Aug 4, 2025
·
Stayed 2 nights
Carlos Iván
Aug 7, 2024
·
Stayed 1 night
Maria Eugenia
Jul 27, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Generally clean rooms and grounds are noted, yet multiple reviews report issues such as stained linens, moldy showers, insects, and a turbid or less‑clean pool, plus tidiness affected in areas under renovation.
Related guest reviews
Claudia
Aug 15, 2023
·
Stayed 1 night
TONATIUH
May 25, 2024
·
Stayed 2 nights
noe
Jan 27, 2025
·
Stayed 2 nights
Veronica
Apr 4, 2023
·
Stayed 1 night
Andrea
Dec 16, 2024
·
Stayed 2 nights
MARIA ELDA
Dec 1, 2025
·
Stayed 2 nights
Aurelio
Jan 2, 2025
·
Stayed 1 night
Gina
May 30, 2024
·
Stayed 1 night
GONZALO LOPEZ
Nov 10, 2025
·
Stayed 2 nights
Mariana
Aug 4, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable for many and some appear remodeled, but others feel dated, with weak or noisy AC, poor sound insulation, insects, maintenance hiccups, and in‑room Wi‑Fi that is spotty or unavailable.
Related guest reviews
José Luis
Aug 10, 2025
·
Stayed 2 nights
Janeth
Jan 15, 2026
·
Stayed 1 night
Andrea
Jan 11, 2026
·
Stayed 1 night
Carlos J
Mar 20, 2023
·
Stayed 3 nights
MARIA ELDA
Dec 1, 2025
·
Stayed 2 nights
Stephanie
Mar 3, 2025
·
Stayed 2 nights
Laura
Mar 20, 2023
·
Stayed 2 nights
Ursula
Apr 4, 2023
·
Stayed 1 night
Alejandro
Jan 23, 2023
·
Stayed 1 night
MONICA
Sep 10, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and attentive, but service is frequently slow, with long waits at check‑in/out and in restaurants, occasional unresponsiveness, and groups sometimes prioritized over other guests.
Related guest reviews
Mario
Nov 3, 2024
·
Stayed 2 nights
Gabriela
Mar 21, 2025
·
Stayed 2 nights
Antonio
Oct 27, 2025
·
Stayed 3 nights
Ricardo
Feb 22, 2026
·
Stayed 2 nights
JOSE
Oct 21, 2025
·
Stayed 3 nights
Mario
Apr 16, 2025
·
Stayed 3 nights
Erick
Aug 18, 2025
·
Stayed 1 night
Miguel
Nov 30, 2024
·
Stayed 3 nights
Jenns Auri Paetau
Oct 9, 2025
·
Stayed 4 nights
Ricardo
Feb 26, 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Quiet, scenic property within a gated community feels safe and secluded. Access can be a bit remote or tricky, and reaching some rooms involves walks and stairs.
Related guest reviews
Alina Judith
Jul 21, 2025
·
Stayed 1 night
Cesareo
Feb 19, 2024
·
Stayed 2 nights
Ruth
Nov 1, 2024
·
Stayed 4 nights
Ana Sofia
Jul 22, 2024
·
Stayed 2 nights
Sergio
Mar 18, 2024
·
Stayed 3 nights
Noely
Jan 20, 2025
·
Stayed 1 night
Jorge
Jul 12, 2024
·
Stayed 1 night
Roxana
Nov 11, 2024
·
Stayed 1 night
Eliana
May 4, 2025
·
Stayed 1 night
Ana Lucia
Jun 22, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Dining is inconsistent: the Sunday brunch earns strong praise, but options can be limited during renovations, service is slow at times, and prices are high for the quality. Some guests found the Japanese restaurant and buffets underwhelming.
Related guest reviews
Montserrat
Feb 2, 2025
·
Stayed 2 nights
Fernando
Aug 27, 2025
·
Stayed 2 nights
Olivia
Aug 22, 2025
·
Stayed 2 nights
Yvonne
Jun 10, 2025
·
Stayed 2 nights
Jorge
Aug 5, 2024
·
Stayed 2 nights
Allan
Jul 1, 2025
·
Stayed 1 night
Erick
Aug 18, 2025
·
Stayed 1 night
Jenns Auri Paetau
Oct 9, 2025
·
Stayed 4 nights
Pablo
Mar 17, 2025
·
Stayed 1 night
José
Jun 21, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Thomas
3 weeks ago
·
Stayed 3 nights
Daniel Eduardo
4 weeks ago
·
Stayed 1 night
Ana
Jul 4, 2026
·
Stayed 3 nights
Mauricio
May 24, 2026
·
Stayed 1 night
Tania
May 18, 2026
·
Stayed 1 night
FAQs about Grand Fiesta Americana Sumiya Cuernavaca
Is parking available at the property?
Self-parking is available on-site for a fee of MXN 75 per day. Valet parking is also offered. Reservations are not required for parking.
What type of breakfast is offered and what are the serving hours?
Buffet breakfast is served on weekends from 7:00 AM to 12:30 PM for a fee, approximately MXN 270 to 795 for adults and MXN 200 to 375 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the hotel.
What is the location of the property in relation to key landmarks?
The hotel is located in Jiutepec, within a 15-minute drive of Cuernavaca Cathedral and Balneario La Cascada. It is approximately 2.8 miles from Forum Cuernavaca and 3.5 miles from Tabachines Golf Club. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, the hotel features an outdoor heated pool, operational from 8:00 AM to 8:00 PM. Pool access is available during these hours.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 299.2942916656494USD
- 2026-09-19: 332.33011661071777USD
- 2026-09-20: 199.18583738098144USD
- 2026-09-21: 160.14352269439695USD
- 2026-09-22: 173.1576217514038USD
- 2026-09-23: 172.9840950592041USD
- 2026-09-24: 172.9840950592041USD
- 2026-09-25: 198.98621249847412USD
- 2026-09-26: 279.2726008087158USD
- 2026-09-27: 199.18583738098144USD
- 2026-09-28: 173.1576217514038USD
- 2026-09-29: 186.20176000061034USD
- 2026-09-30: 191.865207421875USD
- 2026-10-01: 221.23971900024412USD
- 2026-10-02: 559.5763428680419USD
- 2026-10-03: NO DATA
- 2026-10-04: 274.46739850616456USD
- 2026-10-05: 274.46739850616456USD
- 2026-10-06: 251.23223222198484USD
- 2026-10-07: 251.23223222198484USD
- 2026-10-08: 251.23223222198484USD
- 2026-10-09: 310.3562811187744USD
- 2026-10-10: 332.5403384094238USD
- 2026-10-11: 221.6701990158081USD
- 2026-10-12: 251.23223222198484USD
- 2026-10-13: 226.21512003784179USD
- 2026-10-14: 221.6701990158081USD
- 2026-10-15: 213.6625385757446USD
- 2026-10-16: 310.3562811187744USD
- 2026-10-17: 332.5403384094238USD
- 2026-10-18: 232.24164758453367USD
- 2026-10-19: 221.52303324737548USD
- 2026-10-20: 232.03142578582762USD
- 2026-10-21: 221.52303324737548USD
- 2026-10-22: 253.32450136871336USD
- 2026-10-23: 310.3562811187744USD
- 2026-10-24: 332.5403384094238USD
- 2026-10-25: 232.24164758453367USD
- 2026-10-26: 232.24164758453367USD
- 2026-10-27: 232.24164758453367USD
- 2026-10-28: 236.46622645721433USD
- 2026-10-29: 202.18909100952146USD
- 2026-10-30: 301.00615779418945USD
- 2026-10-31: 374.3400057220459USD
- 2026-11-01: 218.66466836395261USD
- 2026-11-02: 177.16195992279052USD
- 2026-11-03: 197.94154923248288USD
- 2026-11-04: 232.24164758453367USD
- 2026-11-05: 198.18475283813476USD
- 2026-11-06: 347.34638475341796USD
- 2026-11-07: NO DATA
- 2026-11-08: 198.18475283813476USD
- 2026-11-09: 232.24164758453367USD
- 2026-11-10: 243.30363703765866USD
- 2026-11-11: 232.24164758453367USD
- 2026-11-12: 232.24164758453367USD
- 2026-11-13: 260.1118524673462USD
- 2026-11-14: NO DATA
- 2026-11-15: 257.3788815063476USD
- 2026-11-16: 266.0082393737793USD
- 2026-11-17: 227.21620458068847USD
- 2026-11-18: 232.24164758453367USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately MXN 270 to 795 for adults, and MXN 200 to 375 for children
- Uncovered self parking fee: MXN 125 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Spa & Wellness Centre
Poolside Bar
Picnic Area/Tables
Breakfast in the Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
WiFi
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)