Name: Mercure Surabaya Grand Mirama
Address: Jl. Raya Darmo 68-78, Surabaya, Indonesia, Surabaya, East Java, Indonesia
Rating: 7.85

Guest reviews

7.8

Good

Based on 2,261 verified reviews

Facilities

7.2

Cleanliness

7.8

Rooms

7.8

Service

7.9

Location

7.8

Dining

7.9

Who stays here?

Business

50%

Couple

9%

Family

22%

Group

8%

Solo

8%

8

Kit

Oct 16, 2025

·

Stayed 1 night

Okay for what you pay for

10

Simon

Nov 2, 2024

·

Stayed 3 nights

Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.

8

Antonius

Aug 17, 2024

·

Stayed 7 nights

Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.

8

David

Apr 11, 2024

·

Stayed 2 nights

For Surabaya (as a non-tourist destination) I like staying here (many times) Nothing stands out, but nothing disappoints either. My rate would be 4 stars.

8

marijke

Mar 13, 2024

·

Stayed 2 nights

Was oké

Jl. Raya Darmo 68-78, Surabaya, Indonesia

Location

With a stay at Mercure Surabaya Grand Miram, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Korea Park. This family-friendly hotel is 0.7 mi (1.1 km) from Taman Bungkul and 0.7 mi (1.1 km) from House of Sampoerna.

Korea Park(0.3 miles)

Taman Bungkul(0.5 miles)

House of Sampoerna(0.6 miles)

Lapangan Thor Stadium(0.8 miles)

Mpu Tantular Museum(0.9 miles)

Monument Of Suroboyo(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site. Valet parking is also offered for a surcharge of IDR 50,000 per day.

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately IDR 158,000 for adults and IDR 79,000 for children.

No pets and no service animals are allowed at this property.

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge of IDR 220,000 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features elevators, step-free entrances, and limited wheelchair accessibility. There are also handrails in stairways and wheelchairs available on-site.

The property is centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Korea Park. It is approximately 0.7 miles from Taman Bungkul and House of Sampoerna, and 10.3 miles from the nearest major airport, Surabaya (SUB-Juanda).

Yes, the property features an outdoor pool. Guests can enjoy sun loungers by the pool, and the pool is available for use during operational hours.

Children are welcome at the property. The minimum age for children to stay for free is not specified, but the property is family-friendly and offers amenities suitable for kids.

The property offers rollaway beds for a fee of IDR 350,000 per night. Advance request or confirmation is required for rollaway beds.

Mercure Surabaya Grand Mirama

Amenities

Property description

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Guest reviews