Plaza Hotel Denver Central

Jenn & Jamie were awesome!! Housekeeping were friendly & on point!! Thank You!!

Very nice for the price but pretty high traffic and a lot of people in and out so it was pretty noise and I couldn’t sleep in

The first night there, we checked in and the first issue was the toilet. It wouldn’t flush and backed up. We called about it and they said they would contact maintenance. No problem, things happen. We left and came back about 3-4 hours later. Nothing had been done. So I called the front desk again and she said no one responded to the messages she left for maintenance and immediately moved us to another room. Also, the remote to tv didn’t work and the tables, remote and drawers were dirty and sticky. We moved to a new room and the cleanliness was about the same. Light switches, remote and surfaces were dirty. The beds seemed clean and was the only reason I didn’t check out. Also the mini fridge was missing a leg so it leaned when trying to put and keep things in the fridge. Also no maid service the next day to make beds, dump trash or leave more towels. Towels are small and don’t put enough in the room. I just didn’t feel good about touching things and putting my things on surfaces. Positive things: The front desk staff were very nice, parking was great and easy to get too. We were in our rooms long enough to sleep and didn’t have time or energy to move hotels but I won’t book there again. The hotel needs some updating and work on its overall appearance.

The staff was nice. It was not located in a good area. While there were upgrades to the flooring it seemed like it was a bandaid over a larger wound.

I have to say the place was clean and well maintained with a friendly staff at the front desk. My partner and I just needed a room for the night so I couldnt have asked for more. The property is aging but its still a great value.