Best Western Ebbw Vale
From
US$92
/ night
Select dates to see prices and availability
From
US$92
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and bike storage.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and bike storage.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Level Inn serving guests of Best Western Ebbw Vale. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 37 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Location
Located in Ebbw Vale, Best Western Ebbw Vale is within a 15-minute drive of Parc Bryn Bach and Big Pit National Coal Museum. This hotel is 8.9 mi (14.3 km) from Brecon Mountain Railway and 11.3 mi (18.2 km) from BikePark Wales.
What's nearby
Bedwellty House and Park(2.2 Miles)
Parc Bryn Bach(2.6 Miles)
Super Tubing(2.9 Miles)
Brecon Beacons National Park(2.9 Miles)
Pontypool & Blaenavon Railway(5.5 Miles)
Big Pit National Coal Museum(6.6 Miles)
Blaenavon Ironworks(7 Miles)
Blaenavon Community Heritage and Cordell Museum(7.1 Miles)
Blaenavon World Heritage Centre(7.3 Miles)
Pan-Y-fan Country Park(7.6 Miles)
Guardian - Six Bells Mining Memorial(7.7 Miles)
Usk Priory Church of St Mary(8.4 Miles)
Markham Community House and Leisure Centre(8.6 Miles)
Brecon Mountain Railway(8.9 Miles)
Cwmtillery Reservoir(9.6 Miles)
The nearest major airport is Cardiff International Airport (CWL)(43.4 Miles)
Parking
Restaurant
Non-smoking rooms
Housekeeping
Luggage storage
Designated smoking area
Location
7 Bridge Street Ebbw Vale, Ebbw Vale North, Ebbw Vale, Wales, United Kingdom
Bedwellty House and Park (2.2 Miles)
Parc Bryn Bach (2.6 Miles)
Super Tubing (2.9 Miles)
Brecon Beacons National Park (2.9 Miles)
Pontypool & Blaenavon Railway (5.5 Miles)
Big Pit National Coal Museum (6.6 Miles)
Guest reviews
8.1
Very good
Based on 623 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Best Western Ebbw Vale, travellers consistently praise the friendly, helpful staff and good value, while noting basic rooms with thin walls, limited on-site parking, occasional maintenance issues, and a location that’s handy for town and Brecon Beacons.
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What guests think
At Best Western Ebbw Vale, travellers consistently praise the friendly, helpful staff and good value, while noting basic rooms with thin walls, limited on-site parking, occasional maintenance issues, and a location that’s handy for town and Brecon Beacons.
Many guests find the hotel clean, though several mention worn carpets, shabby exteriors, and occasional plumbing or heating quirks, with a few reports of false fire alarms overnight. Breakfast is often tasty and cooked to order but can be slow or limited, and evening dining or bar service is frequently unavailable. Expect a no-frills, good-value base with standout staff, suited to short, practical stays.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic: there is no pool or gym, and the bar and restaurant are sometimes not operating. On-site parking is limited, though nearby street or pay-and-display options are available.
Related guest reviews
6
Andrew
31 Jul 2025
·
Stayed 2 nights
Room: clean, tidy, and comfortable Staff: friendly and helpful Food: didn't partake but breakfast smelled lovely and it was s popular with the e locals Around and about noisy till the wee small hours Car parking: absolutely appalling very limited spaces and parking on road was poor.
Room: clean, tidy, and comfortable Staff: friendly and helpful Food: didn't partake but breakfast smelled lovely and it was s popular with the e locals Around and about noisy till the wee small hours Car parking: absolutely appalling very limited spaces and parking on road was poor.
10
Alun
11 Jul 2024
·
Stayed 2 nights
Two night stay in the accessable room. Greeted by a very friendly receptionist. The room was spacious and clean with plenty of room for my wheelchair. Best of all the bathroom is a wet room which despite a little wear and tear was well set out and very easy to use. Breakfast is included and was good quality and plentiful. The location is a bit of a backstreet but was very quiet and parking isn't an issue. Overall excellent value and I will be using again..
Two night stay in the accessable room. Greeted by a very friendly receptionist. The room was spacious and clean with plenty of room for my wheelchair. Best of all the bathroom is a wet room which despite a little wear and tear was well set out and very easy to use. Breakfast is included and was good quality and plentiful. The location is a bit of a backstreet but was very quiet and parking isn't an issue. Overall excellent value and I will be using again..
10
Chona
16 Jun 2025
·
Stayed 1 night
Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
8
Michael
14 Aug 2025
·
Stayed 3 nights
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
8
Aziz
25 Jan 2026
·
Stayed 2 nights
Rooms was nice and clean, staff was very friendly had no issues we were expecting a nice warm pool and gym unfortunately hotel had none of these
Rooms was nice and clean, staff was very friendly had no issues we were expecting a nice warm pool and gym unfortunately hotel had none of these
10
Mel
18 Nov 2024
·
Stayed 1 night
The staff here were lovely couldn’t do enough for you. Rooms were clean. There isn’t a lot of parking on site but there is a pay & display across the road.
The staff here were lovely couldn’t do enough for you. Rooms were clean. There isn’t a lot of parking on site but there is a pay & display across the road.
10
Gill
7 Oct 2025
·
Stayed 1 night
Parking was good. We had the option of getting a take away and bringing it back to eat in the dining area. Perfect.
Parking was good. We had the option of getting a take away and bringing it back to eat in the dining area. Perfect.
2
Peter
2 Dec 2025
·
Stayed 2 nights
This place is so obviously a converted office block Staff that were on duty were very good but obviously overworked Description offers restaurant and bar, neither available during my stay Overall not a place I will choose to stay at again
This place is so obviously a converted office block Staff that were on duty were very good but obviously overworked Description offers restaurant and bar, neither available during my stay Overall not a place I will choose to stay at again
6
John
14 Jun 2024
·
Stayed 3 nights
No Dining facilities other than Breakfast. Limited parking with difficult access to parking bays made worse by staff cars blocking access to some parking spaces
No Dining facilities other than Breakfast. Limited parking with difficult access to parking bays made worse by staff cars blocking access to some parking spaces
8
Phillip
29 Jan 2025
·
Stayed 1 night
Decent hotel in a good location for town centre with free on site parking (or nearby)
Decent hotel in a good location for town centre with free on site parking (or nearby)
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean, but multiple reviews note dirty or worn carpets, occasional bathroom odors, and some areas looking shabby or in need of TLC.
Related guest reviews
2
Dan
24 Jul 2025
·
Stayed 2 nights
Very nice staff but the hotel is of extreeme poor standards. The rooms were sort of clean but carpets were very dirty. We had 2 rooms, 1 of standard room-size and 1 smaller than a closet. Breakfast options were small and we got offered just coffee or juice. Not both so we hade to decide. Everything about this hotel itself, the surroundings, the breakfast etc was so bad that se decided to leave the hotel after just 1 night allthough we had prepaid for 2 nights. Only positive to say about this hotel is the kind staff, but my recommendation is to avoid this hotel. I can’t believe how this hotel has the approval to be in the Best Western hotelgroup.
Very nice staff but the hotel is of extreeme poor standards. The rooms were sort of clean but carpets were very dirty. We had 2 rooms, 1 of standard room-size and 1 smaller than a closet. Breakfast options were small and we got offered just coffee or juice. Not both so we hade to decide. Everything about this hotel itself, the surroundings, the breakfast etc was so bad that se decided to leave the hotel after just 1 night allthough we had prepaid for 2 nights. Only positive to say about this hotel is the kind staff, but my recommendation is to avoid this hotel. I can’t believe how this hotel has the approval to be in the Best Western hotelgroup.
8
Kisha
6 May 2024
·
Stayed 1 night
Good sized room. There were hairs all over the shower. The staff however, were very friendly and helpful
Good sized room. There were hairs all over the shower. The staff however, were very friendly and helpful
10
Gavin
28 Oct 2024
·
Stayed 1 night
Difficult to fault this place for the money paid. Rooms are spotlessly clean, if a little dated. Staff are very friendly and helpful and allowed us to store our bikes in the room for a bike park Wales trip the following day. Good breakfast for all. Would definitely recommend and would stay again
Difficult to fault this place for the money paid. Rooms are spotlessly clean, if a little dated. Staff are very friendly and helpful and allowed us to store our bikes in the room for a bike park Wales trip the following day. Good breakfast for all. Would definitely recommend and would stay again
6
Michael george
27 Jul 2025
·
Stayed 1 night
The staff at this hotel was friendly and very helpful and polite especially Tristan who went out of his way to get me out of trouble as I turned up a day early The outside of the building looks very shabby and needs cleaning up and weeding The hotel itself would be ideal for contractors The walls between rooms are stud partitions and you can hear what next room is talking about the breakfast is plentiful and delicious would recommend and Susan such a happy soul and very obliging nothing is any trouble well done staff
The staff at this hotel was friendly and very helpful and polite especially Tristan who went out of his way to get me out of trouble as I turned up a day early The outside of the building looks very shabby and needs cleaning up and weeding The hotel itself would be ideal for contractors The walls between rooms are stud partitions and you can hear what next room is talking about the breakfast is plentiful and delicious would recommend and Susan such a happy soul and very obliging nothing is any trouble well done staff
2
angela
26 Aug 2024
·
Stayed 2 nights
Stayed for 2 nights.The bathroom floor was dirty and carpeet dirty which i would put up with because it is a budget hotel.Breakfast first today was good service from young boy very good no bacon but they give me an extra sausage.Breakfast on second was a shambles an hour to get my food. First we were served after other people arrived.EVEN 2 locals that came for breakfast had it before.The waitrose made a mistake on order and baught an omelete insteadof cooked breakfast which i wish i had because i had to wait 15 more mins for and when it arrived the egg was black .Defnitely wouldnt come back they didnt seem to know what they were doing.
Stayed for 2 nights.The bathroom floor was dirty and carpeet dirty which i would put up with because it is a budget hotel.Breakfast first today was good service from young boy very good no bacon but they give me an extra sausage.Breakfast on second was a shambles an hour to get my food. First we were served after other people arrived.EVEN 2 locals that came for breakfast had it before.The waitrose made a mistake on order and baught an omelete insteadof cooked breakfast which i wish i had because i had to wait 15 more mins for and when it arrived the egg was black .Defnitely wouldnt come back they didnt seem to know what they were doing.
6
Andrea
29 Jun 2025
·
Stayed 2 nights
The staff were lovely and friendly. What let the whole thing down was that the dining room didn't have any food and our room stank of drains and dirty water. It was so bad we went home a day early as it was making me sick
The staff were lovely and friendly. What let the whole thing down was that the dining room didn't have any food and our room stank of drains and dirty water. It was so bad we went home a day early as it was making me sick
8
Aziz
25 Jan 2026
·
Stayed 2 nights
Rooms was nice and clean, staff was very friendly had no issues we were expecting a nice warm pool and gym unfortunately hotel had none of these
Rooms was nice and clean, staff was very friendly had no issues we were expecting a nice warm pool and gym unfortunately hotel had none of these
8
Hannah
4 Aug 2024
·
Stayed 3 nights
Very nice hotel inside, needs some maintenance on the outside. Nice size rooms and big bathroom, cleaned and fresh towels daily. Tea/coffe fatalities and very helpful if more milk is needed. The corners on the bed base are very sharp, left me bruised as the bed is quite close the wall so not much space to walk round. Breakfast was lovely, freshly cooked and very quick. Very friendly staff and welcoming.
Very nice hotel inside, needs some maintenance on the outside. Nice size rooms and big bathroom, cleaned and fresh towels daily. Tea/coffe fatalities and very helpful if more milk is needed. The corners on the bed base are very sharp, left me bruised as the bed is quite close the wall so not much space to walk round. Breakfast was lovely, freshly cooked and very quick. Very friendly staff and welcoming.
8
Simon
31 Dec 2025
·
Stayed 1 night
clean, tidy and quiet, bed was comfortable and amenities were in good order. Staff were friendly and efficient
clean, tidy and quiet, bed was comfortable and amenities were in good order. Staff were friendly and efficient
8
Marie
18 Jun 2024
·
Stayed 1 night
Cosmetically inside and out it needs a bit of TLC, but I was met with a lovely welcome, my room was clean, bed really comfy and the breakfast superb. If you can see past the look of the place then it’s a great budget hotel.
Cosmetically inside and out it needs a bit of TLC, but I was met with a lovely welcome, my room was clean, bed really comfy and the breakfast superb. If you can see past the look of the place then it’s a great budget hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic with comfortable beds and variable sizes. Noise travels between rooms and there are occasional maintenance or comfort issues such as small bathrooms, faulty fittings, heating or hot-water quirks, and limited in-room amenities.
Related guest reviews
10
Alun
11 Jul 2024
·
Stayed 2 nights
Two night stay in the accessable room. Greeted by a very friendly receptionist. The room was spacious and clean with plenty of room for my wheelchair. Best of all the bathroom is a wet room which despite a little wear and tear was well set out and very easy to use. Breakfast is included and was good quality and plentiful. The location is a bit of a backstreet but was very quiet and parking isn't an issue. Overall excellent value and I will be using again..
Two night stay in the accessable room. Greeted by a very friendly receptionist. The room was spacious and clean with plenty of room for my wheelchair. Best of all the bathroom is a wet room which despite a little wear and tear was well set out and very easy to use. Breakfast is included and was good quality and plentiful. The location is a bit of a backstreet but was very quiet and parking isn't an issue. Overall excellent value and I will be using again..
6
Sooria
24 Oct 2023
·
Stayed 2 nights
Hi, I'd like to suggest some simple improvements that would help to improve the stay massively: 1.) WiFi passwords should be displayed in every room. 2.) Radiator functions should be checked so that they are easy to turn on. 3.) Carpet needs to be changed, you can tell it is old. 4.) I have a seat but no desk. I came for a business stay and had to manage with a tiny side table.
Hi, I'd like to suggest some simple improvements that would help to improve the stay massively: 1.) WiFi passwords should be displayed in every room. 2.) Radiator functions should be checked so that they are easy to turn on. 3.) Carpet needs to be changed, you can tell it is old. 4.) I have a seat but no desk. I came for a business stay and had to manage with a tiny side table.
10
Dori
30 Nov 2025
·
Stayed 1 night
Could not get hot water in the shower.
Could not get hot water in the shower.
6
Matthew
3 Aug 2025
·
Stayed 1 night
Room ok Could hear noise from town or close by road most if night I was staying to do parkrun in Bryn Bach (1 hour walk each way) Check out at 10 not ideal so left my bag then picked it up at 1045 but staff were brilliant they let me have a quick shower
Room ok Could hear noise from town or close by road most if night I was staying to do parkrun in Bryn Bach (1 hour walk each way) Check out at 10 not ideal so left my bag then picked it up at 1045 but staff were brilliant they let me have a quick shower
6
Barry
5 May 2025
·
Stayed 3 nights
Our room was changed by the hotel shortly after arrival. On arrival we were told that our room rate did not include breakfast. Fortunately we had PRINTED our booking, which confirmed we were entitled to this. In the room that we were moved to one of the bulbs in the main light fitting buzzed loudly and flickered. The wall lights above the bed did not work and the table lamp had a loose wire in the flex, which meant that it only connected if it was moved to a 'good' position! We reported the problems to the reception staff but they were not resolved. They did offer to change our room but, given that we had been moved once already, we decided not to. We will not be returning!
Our room was changed by the hotel shortly after arrival. On arrival we were told that our room rate did not include breakfast. Fortunately we had PRINTED our booking, which confirmed we were entitled to this. In the room that we were moved to one of the bulbs in the main light fitting buzzed loudly and flickered. The wall lights above the bed did not work and the table lamp had a loose wire in the flex, which meant that it only connected if it was moved to a 'good' position! We reported the problems to the reception staff but they were not resolved. They did offer to change our room but, given that we had been moved once already, we decided not to. We will not be returning!
6
kelly
13 Jul 2025
·
Stayed 1 night
The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
2
Delme
31 May 2025
·
Stayed 2 nights
Pretty basic experience - shower not working, luke warm at best, feedback was that when everyone uses it that’s what happen.Not true really as we were not using it at peak time. This should not make a difference and Not the best from a customer point of view when you have come back from a trek soaking wet and the shower is awful.
Pretty basic experience - shower not working, luke warm at best, feedback was that when everyone uses it that’s what happen.Not true really as we were not using it at peak time. This should not make a difference and Not the best from a customer point of view when you have come back from a trek soaking wet and the shower is awful.
4
Jayson
7 Jul 2025
·
Stayed 1 night
Room was small bathroom spelt like sewage. TV didnt work. The noise aswell was just ridiculous awake from 5.30am. Shame as we have stayed before and it was great.
Room was small bathroom spelt like sewage. TV didnt work. The noise aswell was just ridiculous awake from 5.30am. Shame as we have stayed before and it was great.
10
Chris
20 Oct 2025
·
Stayed 1 night
not many parking spaces at the hotel but parking available in roads around. Friendly efficient staff, comfortable bed and shower facilities. Walls a bit thin!! couple next door obviously enjoyed their stay!!!! For the price I would'nt expect any more, it served our purpose for a one night stay.
not many parking spaces at the hotel but parking available in roads around. Friendly efficient staff, comfortable bed and shower facilities. Walls a bit thin!! couple next door obviously enjoyed their stay!!!! For the price I would'nt expect any more, it served our purpose for a one night stay.
6
Paul
21 Sept 2025
·
Stayed 2 nights
Dan who seems to do anything is superb, nothing too much, friendly and pleasant. Sadly the hotel isn’t, the walls are so thin you hear other guests up to about midnight, anyone near who flushes the loo at night will wake you up, then at 6am you hear grunting, TVs, coughing, nose blowing, farting, showers and toilets
Dan who seems to do anything is superb, nothing too much, friendly and pleasant. Sadly the hotel isn’t, the walls are so thin you hear other guests up to about midnight, anyone near who flushes the loo at night will wake you up, then at 6am you hear grunting, TVs, coughing, nose blowing, farting, showers and toilets
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful and accommodating, with staff often going the extra mile. Some guests experienced slow breakfast service or poor communication during overnight fire alarms.
Related guest reviews
10
Richard
23 Oct 2024
·
Stayed 1 night
Lovely welcome from Sue who briefed me fully as it was my first time stay. Informed me of the various eating options in the town, though in the morning I enjoyed a whopper of a cooked breakfast - top drawer. Room and bathroom very comfortable, good shower and a very comfortable nights sleep with plenty of pillows. Good parking and access. This will be my go-to overnight stay at the top of the valleys. Thank you Sue.
Lovely welcome from Sue who briefed me fully as it was my first time stay. Informed me of the various eating options in the town, though in the morning I enjoyed a whopper of a cooked breakfast - top drawer. Room and bathroom very comfortable, good shower and a very comfortable nights sleep with plenty of pillows. Good parking and access. This will be my go-to overnight stay at the top of the valleys. Thank you Sue.
10
Michael
12 Oct 2025
·
Stayed 1 night
Staff were excellent and very friendly.
Staff were excellent and very friendly.
10
Chris
8 Jul 2024
·
Stayed 1 night
Excellent for one night stay close the Pen y Fan where i was entered into a race. Staff were excellent and even offered a bacon roll to us as we were leaving before breakfast was started so thanks very much to the young lady who made us these.
Excellent for one night stay close the Pen y Fan where i was entered into a race. Staff were excellent and even offered a bacon roll to us as we were leaving before breakfast was started so thanks very much to the young lady who made us these.
4
C
17 Mar 2025
·
Stayed 2 nights
Arrived at hotel to find a small narrow car park. Best western taken over hotel 2 weeks ago from level up hotel. No hair dryer in bedroom. Carpet in bedroom was stained. Staff in own clothes. Even the manager serving in a pair of gym shorts and tshirt. Returned from breakfast Saturday morning to knock on door you haven't paid for breakfast even though website said free breakfast. Could of put the breakfast on the room tab and pay on exit. At breakfast no jam, marmalade, pepper. Saturday night 3am fire alarm went off all guests between car park and reception as it was minus 3. One person on night shift. No communication to guests what was going on. No list to check all guests out of rooms. Two guests left the hotel after hour and half. The firm who deals with the alarm informed hotel it was fault on system to disconnect from mains as it take the engineer hour to arrive and the alarm would of been going for 2 hours. Short staffed trying to cover all areas of the hotel not great. Worst best western hotel i have stayed in. Water machine over flowed had to ask for mop and clean it up. No sign to put up wet area. Would not recommend to stay.
Arrived at hotel to find a small narrow car park. Best western taken over hotel 2 weeks ago from level up hotel. No hair dryer in bedroom. Carpet in bedroom was stained. Staff in own clothes. Even the manager serving in a pair of gym shorts and tshirt. Returned from breakfast Saturday morning to knock on door you haven't paid for breakfast even though website said free breakfast. Could of put the breakfast on the room tab and pay on exit. At breakfast no jam, marmalade, pepper. Saturday night 3am fire alarm went off all guests between car park and reception as it was minus 3. One person on night shift. No communication to guests what was going on. No list to check all guests out of rooms. Two guests left the hotel after hour and half. The firm who deals with the alarm informed hotel it was fault on system to disconnect from mains as it take the engineer hour to arrive and the alarm would of been going for 2 hours. Short staffed trying to cover all areas of the hotel not great. Worst best western hotel i have stayed in. Water machine over flowed had to ask for mop and clean it up. No sign to put up wet area. Would not recommend to stay.
4
Mark
18 Mar 2025
·
Stayed 1 night
The hotel itself and stay would have been good if it wasn't for a faulty alarm at 3am and the poor guest experience and management of the situation which last almost an hour. Clearly technology failure but could have been handled more efficiently with guests. The property shows clear signs of age but actually not bad and would stay again.
The hotel itself and stay would have been good if it wasn't for a faulty alarm at 3am and the poor guest experience and management of the situation which last almost an hour. Clearly technology failure but could have been handled more efficiently with guests. The property shows clear signs of age but actually not bad and would stay again.
8
Vikenty
2 Dec 2024
·
Stayed 2 nights
The things that stood out the most was how incredibly friendly was every staff member in the hotel and how clean the hotel was, my room smelled nice when I arrived. Breakfast was good, it’s a shame that advertised dinner service was not available on neither days off my stay. The Negative point is non existent sound insulation and super loud kids at almost 11pm.
The things that stood out the most was how incredibly friendly was every staff member in the hotel and how clean the hotel was, my room smelled nice when I arrived. Breakfast was good, it’s a shame that advertised dinner service was not available on neither days off my stay. The Negative point is non existent sound insulation and super loud kids at almost 11pm.
8
Vikenty
10 Oct 2025
·
Stayed 2 nights
Great staff members. Especially big thanks to receptionist and chef who made us cheese omelette! Thankyou
Great staff members. Especially big thanks to receptionist and chef who made us cheese omelette! Thankyou
10
EVE
22 Aug 2024
·
Stayed 1 night
Really friendly staff and a great breakfast!!!! Was perfect for our one night trip and we will be returning 😁
Really friendly staff and a great breakfast!!!! Was perfect for our one night trip and we will be returning 😁
10
Owen
7 May 2024
·
Stayed 1 night
A last minute booking. The receptionist greeted us and was very polite. She actually took us to the room which was a pleasant surprise. The room was clean and comfortable and a good size. Breakfast was really good, i was even allowed to take a plate up to the room for my daughter who did not want to get out of bed. I would definitely stay there again if ever i am in the area.
A last minute booking. The receptionist greeted us and was very polite. She actually took us to the room which was a pleasant surprise. The room was clean and comfortable and a good size. Breakfast was really good, i was even allowed to take a plate up to the room for my daughter who did not want to get out of bed. I would definitely stay there again if ever i am in the area.
10
Amy
5 Nov 2023
·
Stayed 1 night
Extremely frinedly and very helpful staff. Nothing was too much and i felt very well looked after by all members off staff. Very homely feel, and spent more nights here because of this reason. Rooms were modern clean, and the bed was lovely and comfortable. I would recommend this hotel to everyone favulous place to stay.
Extremely frinedly and very helpful staff. Nothing was too much and i felt very well looked after by all members off staff. Very homely feel, and spent more nights here because of this reason. Rooms were modern clean, and the bed was lovely and comfortable. I would recommend this hotel to everyone favulous place to stay.
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AI-generated summary based on recent guest reviews
Location
Situated in a quiet residential backstreet a short walk from the town centre, and a useful base for the Brecon Beacons. Several guests found it awkward to locate or access by car.
Related guest reviews
10
Alun
11 Jul 2024
·
Stayed 2 nights
Two night stay in the accessable room. Greeted by a very friendly receptionist. The room was spacious and clean with plenty of room for my wheelchair. Best of all the bathroom is a wet room which despite a little wear and tear was well set out and very easy to use. Breakfast is included and was good quality and plentiful. The location is a bit of a backstreet but was very quiet and parking isn't an issue. Overall excellent value and I will be using again..
Two night stay in the accessable room. Greeted by a very friendly receptionist. The room was spacious and clean with plenty of room for my wheelchair. Best of all the bathroom is a wet room which despite a little wear and tear was well set out and very easy to use. Breakfast is included and was good quality and plentiful. The location is a bit of a backstreet but was very quiet and parking isn't an issue. Overall excellent value and I will be using again..
8
alan
1 May 2025
·
Stayed 4 nights
hotel is located in a residential area a short walk from the town centre and a great location for the visiting the Brecon Beacons and Black Mountains for day trips A freshly cooked breakfast was cooked to order each morning served by friendly staff
hotel is located in a residential area a short walk from the town centre and a great location for the visiting the Brecon Beacons and Black Mountains for day trips A freshly cooked breakfast was cooked to order each morning served by friendly staff
10
Rory
10 Apr 2025
·
Stayed 1 night
The room was a good size and clean. The receptionist was welcoming and helpful. The hotel is not somewhere where you would want to spend a holiday, and is a little awkward to access, but good for overnight travellers wanting a clean, quiet stay.
The room was a good size and clean. The receptionist was welcoming and helpful. The hotel is not somewhere where you would want to spend a holiday, and is a little awkward to access, but good for overnight travellers wanting a clean, quiet stay.
10
Jan
5 Oct 2023
·
Stayed 3 nights
The property was clean and tidy and the bed was very comfortable. A bit awkward to find at first.
The property was clean and tidy and the bed was very comfortable. A bit awkward to find at first.
10
Chona
16 Jun 2025
·
Stayed 1 night
Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
10
Stephen
11 Aug 2023
·
Stayed 1 night
Nice hotel with good staff. A little awkward to find, tucked away in a housing area but once there it was good. A five minute walk away from the town centre.
Nice hotel with good staff. A little awkward to find, tucked away in a housing area but once there it was good. A five minute walk away from the town centre.
8
Mark
24 May 2024
·
Stayed 2 nights
This hotel is well situated for exploring the Brecons. Very reasonably priced. I'm afraid I would have to describe it as sub-Travelodge, but that's not necessarily a bad thing. I like Travelodge and economy lodgings. Large room for a triple. Light from the hallway could be seen through the covered glass above the door. Curtains lacked a blackout lining. Emergency lighting in the room glowed. Cooked breakfast was fine. Popular with guests, many had to queue to wait for a table. Meanwhile service was slow at the table due to insufficient staff in the kitchen. Staff on reception and kitchen were fantastic, just more help required in the kitchen to speed things up. Not fair on the 2 of them. Elsewhere I've seen comments that it's difficult to find. Yes it's behind terraced housing, but the satnav will get you there with no problems. Car park is just about big enough. I would stay there again, due to its location and price.
This hotel is well situated for exploring the Brecons. Very reasonably priced. I'm afraid I would have to describe it as sub-Travelodge, but that's not necessarily a bad thing. I like Travelodge and economy lodgings. Large room for a triple. Light from the hallway could be seen through the covered glass above the door. Curtains lacked a blackout lining. Emergency lighting in the room glowed. Cooked breakfast was fine. Popular with guests, many had to queue to wait for a table. Meanwhile service was slow at the table due to insufficient staff in the kitchen. Staff on reception and kitchen were fantastic, just more help required in the kitchen to speed things up. Not fair on the 2 of them. Elsewhere I've seen comments that it's difficult to find. Yes it's behind terraced housing, but the satnav will get you there with no problems. Car park is just about big enough. I would stay there again, due to its location and price.
10
Yat
25 May 2024
·
Stayed 2 nights
Ideal location to explore Brecon Beacons
Ideal location to explore Brecon Beacons
6
David
20 Dec 2023
·
Stayed 1 night
Road access to Inn challenging due to 1-way system, more so after dark with only street lighting (took 30 mins+ of trial and error). Room comfortable but 1 window had loose sealing strip up right-hand-side so road noises intruding in night. And at 01am+ someone arrived at the room next door so we heard all the noise of them showering etc. for the next half-hour. Breakfast average and no-one at Reception asked how our stay had been... we might have told them!
Road access to Inn challenging due to 1-way system, more so after dark with only street lighting (took 30 mins+ of trial and error). Room comfortable but 1 window had loose sealing strip up right-hand-side so road noises intruding in night. And at 01am+ someone arrived at the room next door so we heard all the noise of them showering etc. for the next half-hour. Breakfast average and no-one at Reception asked how our stay had been... we might have told them!
8
Clive
15 Apr 2025
·
Stayed 4 nights
First time weve stopped here. Great base for our tour of the breacons and beyond. Friendly staff and reasonable prices. Will definitely stay again.
First time weve stopped here. Great base for our tour of the breacons and beyond. Friendly staff and reasonable prices. Will definitely stay again.
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AI-generated summary based on recent guest reviews
Dining
Cooked-to-order breakfasts are frequently praised, but service can be slow at busy times and options may be limited. Evening dining or bar service is often unavailable.
Related guest reviews
2
Kush
24 Aug 2024
·
Stayed 1 night
Too expensive . Bathroom new but no dhelfor antislip mat inside tub. Too busy breakfast time. Should have buffet service. To get service took one hour. Bed sheet was too old had roughage bubbles and marks.
Too expensive . Bathroom new but no dhelfor antislip mat inside tub. Too busy breakfast time. Should have buffet service. To get service took one hour. Bed sheet was too old had roughage bubbles and marks.
6
Elizabeth
17 Jun 2024
·
Stayed 2 nights
Basic hotel, difficult to find. No shelf or hooks in bathroom. Limited hanging space. Walls paper thin and heard other guests having the most horrendous arguments which started during the middle of the night and continued to nearly noon. Cooked breakfast okay but no cereal or fruit. Overpriced at over £170 for 2 nights when the premier inn was a lot less nearby.
Basic hotel, difficult to find. No shelf or hooks in bathroom. Limited hanging space. Walls paper thin and heard other guests having the most horrendous arguments which started during the middle of the night and continued to nearly noon. Cooked breakfast okay but no cereal or fruit. Overpriced at over £170 for 2 nights when the premier inn was a lot less nearby.
10
David
22 Nov 2023
·
Stayed 1 night
The hotel was fine in all ways, but the staff were absolutely superb - so welcoming, friendly, helpful and courteous. It was also an exceptionally good cooked breakfast.
The hotel was fine in all ways, but the staff were absolutely superb - so welcoming, friendly, helpful and courteous. It was also an exceptionally good cooked breakfast.
10
Hannah
13 Aug 2023
·
Stayed 1 night
Lovely stay here before we climbed Pen Y Fan. Sue was a wonderful host, friendly and happy. Check in and out was very easy. Comfy beds and a good size bathroom. Breakfast was made to order and we all had omelettes and they were massive and set us up for the day. Lovely hotel, we had no issues at all :)
Lovely stay here before we climbed Pen Y Fan. Sue was a wonderful host, friendly and happy. Check in and out was very easy. Comfy beds and a good size bathroom. Breakfast was made to order and we all had omelettes and they were massive and set us up for the day. Lovely hotel, we had no issues at all :)
2
angela
26 Aug 2024
·
Stayed 2 nights
Stayed for 2 nights.The bathroom floor was dirty and carpeet dirty which i would put up with because it is a budget hotel.Breakfast first today was good service from young boy very good no bacon but they give me an extra sausage.Breakfast on second was a shambles an hour to get my food. First we were served after other people arrived.EVEN 2 locals that came for breakfast had it before.The waitrose made a mistake on order and baught an omelete insteadof cooked breakfast which i wish i had because i had to wait 15 more mins for and when it arrived the egg was black .Defnitely wouldnt come back they didnt seem to know what they were doing.
Stayed for 2 nights.The bathroom floor was dirty and carpeet dirty which i would put up with because it is a budget hotel.Breakfast first today was good service from young boy very good no bacon but they give me an extra sausage.Breakfast on second was a shambles an hour to get my food. First we were served after other people arrived.EVEN 2 locals that came for breakfast had it before.The waitrose made a mistake on order and baught an omelete insteadof cooked breakfast which i wish i had because i had to wait 15 more mins for and when it arrived the egg was black .Defnitely wouldnt come back they didnt seem to know what they were doing.
8
Michael
14 Aug 2025
·
Stayed 3 nights
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
10
Daniel
19 May 2024
·
Stayed 1 night
Great experience from arrival to departing, pleasant helpful staff on the front desk and also in the dining room in the morning! Great delicious cooked breakfast, modern, clean rooms, highly recommended, most likely be back!
Great experience from arrival to departing, pleasant helpful staff on the front desk and also in the dining room in the morning! Great delicious cooked breakfast, modern, clean rooms, highly recommended, most likely be back!
8
Vikenty
2 Dec 2024
·
Stayed 2 nights
The things that stood out the most was how incredibly friendly was every staff member in the hotel and how clean the hotel was, my room smelled nice when I arrived. Breakfast was good, it’s a shame that advertised dinner service was not available on neither days off my stay. The Negative point is non existent sound insulation and super loud kids at almost 11pm.
The things that stood out the most was how incredibly friendly was every staff member in the hotel and how clean the hotel was, my room smelled nice when I arrived. Breakfast was good, it’s a shame that advertised dinner service was not available on neither days off my stay. The Negative point is non existent sound insulation and super loud kids at almost 11pm.
2
Peter
2 Dec 2025
·
Stayed 2 nights
This place is so obviously a converted office block Staff that were on duty were very good but obviously overworked Description offers restaurant and bar, neither available during my stay Overall not a place I will choose to stay at again
This place is so obviously a converted office block Staff that were on duty were very good but obviously overworked Description offers restaurant and bar, neither available during my stay Overall not a place I will choose to stay at again
6
Jayson
10 Nov 2024
·
Stayed 1 night
Very comfy bed and was ideal for what we needed. Was very disappointed with breakfast though paid for large and left it poor quality ingredients and tasted horrible. That was only negative thing really about the stay.
Very comfy bed and was ideal for what we needed. Was very disappointed with breakfast though paid for large and left it poor quality ingredients and tasted horrible. That was only negative thing really about the stay.
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AI-generated summary based on recent guest reviews
6
sharon
4 weeks ago
·
Stayed 1 night
Second time of staying as it's a very convenient location. The staff were very helpful, the only criticism I have is that the walls are very thin and the TV in the room next door was on until 4am, hence very little sleep
Second time of staying as it's a very convenient location. The staff were very helpful, the only criticism I have is that the walls are very thin and the TV in the room next door was on until 4am, hence very little sleep
6
Barry
4 weeks ago
·
Stayed 1 night
The room smelled of sewerage. Staff said there had been issues historically and that new pipe work had been installed. The lovely lady in reception came up, sanitised everything and it was much better. The staff at the hotel were all lovely.
The room smelled of sewerage. Staff said there had been issues historically and that new pipe work had been installed. The lovely lady in reception came up, sanitised everything and it was much better. The staff at the hotel were all lovely.
6
Catherine
7 Aug 2026
·
Stayed 1 night
Hotel looked a little tired, the breakfast was a bit disappointing but beds comfortable amd room clean.
Hotel looked a little tired, the breakfast was a bit disappointing but beds comfortable amd room clean.
2
Adil
29 Jul 2026
·
Stayed 1 night
Overall, the check-in and check-out processes were smooth and professional. Check-in was straightforward – I was given a simple form to complete, and everything was handled efficiently. Unfortunately, the stay itself was very disappointing. The room was on the ground floor with windows facing the car park, and it was extremely noisy throughout the evening and much of the night. People were constantly coming and going, making it very difficult to sleep. The main reason for paying for a hotel is to get a good night’s rest, and unfortunately that didn’t happen. Comfort was extremely poor, and I would rate it around 1 out of 10 because we barely slept. The other major issue was the housekeeping. The room had been booked for two people, but there were not enough towels or tea and coffee supplies. We had to go to reception to ask for towels, tea, sugar and other basic refreshments. These are standard amenities that were advertised as part of the room and included in the price, so guests should not have to request them. It was frustrating and inconvenient. These were two significant issues that seriously affected our stay. While the staff at reception were professional, the lack of sleep and the poor housekeeping meant the experience was not enjoyable. Because of this, I would definitely not stay at this hotel again.
Overall, the check-in and check-out processes were smooth and professional. Check-in was straightforward – I was given a simple form to complete, and everything was handled efficiently. Unfortunately, the stay itself was very disappointing. The room was on the ground floor with windows facing the car park, and it was extremely noisy throughout the evening and much of the night. People were constantly coming and going, making it very difficult to sleep. The main reason for paying for a hotel is to get a good night’s rest, and unfortunately that didn’t happen. Comfort was extremely poor, and I would rate it around 1 out of 10 because we barely slept. The other major issue was the housekeeping. The room had been booked for two people, but there were not enough towels or tea and coffee supplies. We had to go to reception to ask for towels, tea, sugar and other basic refreshments. These are standard amenities that were advertised as part of the room and included in the price, so guests should not have to request them. It was frustrating and inconvenient. These were two significant issues that seriously affected our stay. While the staff at reception were professional, the lack of sleep and the poor housekeeping meant the experience was not enjoyable. Because of this, I would definitely not stay at this hotel again.
8
Glenn
16 Jun 2026
·
Stayed 4 nights
Booked in for 5 days but the room wasn't refreshed at all. Apparently you have to request it? Otherwise, all good.
Booked in for 5 days but the room wasn't refreshed at all. Apparently you have to request it? Otherwise, all good.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 10:00
FAQs about Best Western Ebbw Vale
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 8.99 for adults and children.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 10:00 AM. Early check-in is available for a fee of GBP 5, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.
What is the location of the property in relation to key landmarks?
The hotel is located in Ebbw Vale, within a 15-minute drive of Parc Bryn Bach and Big Pit National Coal Museum. It is approximately 8.9 miles from Brecon Mountain Railway and 11.3 miles from BikePark Wales.
Are children allowed at the property?
Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 7.00 per stay, and advance request or confirmation is required for availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-07: 79.4301909325409USD
- 2026-09-08: 83.95240537094116USD
- 2026-09-09: 80.55824059410095USD
- 2026-09-10: 80.61693366844177USD
- 2026-09-11: 87.28387607940674USD
- 2026-09-12: 86.17672739776611USD
- 2026-09-13: 76.84748274833679USD
- 2026-09-14: 84.18064832992553USD
- 2026-09-15: 83.04929851364136USD
- 2026-09-16: 82.39372100341797USD
- 2026-09-17: 85.84263996025085USD
- 2026-09-18: 87.99521023597717USD
- 2026-09-19: 89.65186129333496USD
- 2026-09-20: 79.76030399017334USD
- 2026-09-21: 85.81482817245484USD
- 2026-09-22: 84.14060290405273USD
- 2026-09-23: 82.39372100341797USD
- 2026-09-24: 84.1506098248291USD
- 2026-09-25: 89.11655313148499USD
- 2026-09-26: 93.2005567022705USD
- 2026-09-27: 76.84748274833679USD
- 2026-09-28: 87.73489722503662USD
- 2026-09-29: 84.14060290405273USD
- 2026-09-30: 87.73489722503662USD
- 2026-10-01: 87.73489722503662USD
- 2026-10-02: 93.22145768218994USD
- 2026-10-03: 95.34878USD
- 2026-10-04: 78.61415670593261USD
- 2026-10-05: 89.53483USD
- 2026-10-06: 83.95573213981628USD
- 2026-10-07: 91.70925049369812USD
- 2026-10-08: 91.70925049369812USD
- 2026-10-09: 97.4365004611206USD
- 2026-10-10: 97.37203211601258USD
- 2026-10-11: 86.84383770675659USD
- 2026-10-12: 91.70925049369812USD
- 2026-10-13: 80.91672433670044USD
- 2026-10-14: 97.44180554855346USD
- 2026-10-15: 89.53483USD
- 2026-10-16: 95.42329962280273USD
- 2026-10-17: 103.54645304855346USD
- 2026-10-18: 78.61415670593261USD
- 2026-10-19: 89.53483USD
- 2026-10-20: 89.53483USD
- 2026-10-21: 89.53483USD
- 2026-10-22: 76.41856021942138USD
- 2026-10-23: 94.86041920051575USD
- 2026-10-24: 95.20394579025269USD
- 2026-10-25: 75.64591593032837USD
- 2026-10-26: 84.8089285926056USD
- 2026-10-27: 97.96156217483521USD
- 2026-10-28: NO DATA
- 2026-10-29: 89.32200550582886USD
- 2026-10-30: 97.3255283228302USD
- 2026-10-31: 97.44180554855346USD
- 2026-11-01: 71.65111855800629USD
- 2026-11-02: 89.60544621398925USD
- 2026-11-03: 89.53483USD
- 2026-11-04: 97.44650738189698USD
- 2026-11-05: 83.72088USD
- 2026-11-06: 90.69762USD
- 2026-11-07: 103.55381629699707USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 20 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for English breakfast: approximately GBP 8.99 for adults and GBP 8.99 for children
- Early check-in fee: GBP 5 (subject to availability)
- Rollaway bed fee: GBP 7.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Housekeeping
Luggage storage
Designated smoking area
Services
Housekeeping
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Free parking
Parking Onsite
General
Restaurant
Non-smoking rooms
Vending machines
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi