Name: Hotel Polski Pod Białym Orłem
Address: ul. Pijarska 17, Kraków Old Town, Kraków, Poland, Kraków, Lesser Poland Voivodeship, PL
Price range: $98–$371 per night
Rating: 9.35

What guests think

At Hotel Polski Pod Białym Orłem, travellers highlight an exceptionally central Old Town location, historic charm, friendly and professional staff, clean comfortable rooms, and a well-regarded breakfast buffet, though a few note street noise and occasional breakfast inconsistencies.

Guests often appreciate the elegant, traditional decor and old‑world atmosphere. Service frequently earns compliments for helpful trip arrangements, early takeaway breakfasts, and accommodating requests like late checkout, though a few guests encountered less welcoming interactions or limited baggage assistance. Rooms range from spacious to compact singles; most are comfortable, but some street‑facing rooms can be noisy and Wi‑Fi reliability varies. Expect a characterful stay in a historic building with heritage charm rather than modern styling.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews praise the cosy lounge, small bar, and pleasant outdoor seating; some also enjoyed the on‑site restaurant.

Related guest reviews

10

Tony

Aug 18, 2024

·

Stayed 4 nights

Hotellets beliggenhed er perfekt, personalet er super behageligt, baren og udendørsområdet er helt i top, der var kun et minus og det er morgenmaden var desværre ikke på 5 stjernet niveau, juicerne var varme, de kunne' ikke lave blødkogte æg korrekt, generelt var der meget at ønske på det punkt for at være på niveau med resten af hotellet

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10

Mats

Dec 22, 2025

·

Stayed 3 nights

Traditionell, charmigt hotell i lugnt området trots närheten till affärer, pubar, restauranger och det stora torget. Rummet var rent, funktionellt och mysigt med ett litet men fräsch badrum. Dörrarna till rummen är höga och stora och slamrar när man behöver dra till dem för att stänga. Det finns även en trevlig lounge en trappa ner och möjlighet att sitta utomhus.

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10

Timothy

Jun 27, 2024

·

Stayed 2 nights

From check-in to check-out, it was excellent. Front desk staff was friendly and helpful. They assisted in getting us familiar with Old Town Krakow, assisted with taxi rides and even helped us book a bus ride to Novy Sacz. The bartender was very friendly and made great evening cocktails. The room was spacious and clean. The entire hotel was very clean and well maintained. The location couldn’t have been better. We would definitely stay here again. And would recommend this hotel to anyone visiting Krakow.

10

Lars

Oct 11, 2025

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Stayed 4 nights

The hotel is right by the Florian Gate in the old town. The hotel looks great, and the rooms are nicely decorated and very clean. The staff are friendly and the restaurant in is great.

10

Maria

Jan 7, 2026

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Stayed 4 nights

Superbra frukost, god mat i restaurangen, städning varje dag, lugn och harmonisk stämning. Bra läge!

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10

Tony

Aug 17, 2024

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Stayed 4 nights

the location of the hotel is perfect, the staff are super pleasant, the bar and the outside area are totally top notch, there was only one minus and that is The breakfast was unfortunately not at 5 star level, juices were hot, they couldn't make soft-boiled eggs correctly, in general there was a lot to be desired on that point to be on par with the rest of the hotel

10

Linn

Apr 29, 2025

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Stayed 3 nights

Beautiful hotel, great service! Breakfast is also good. It´s clean and has very comfortable beds, not to soft <3 I stayed in a wheelchair accessible room with lots of space for my electrical wheelchair, and accessible bathroom. The members of staff is very attentive and kind. The service was beyond excellent! They even arranged new ramps when we arrived because their current ramps where to small for my chair. The room is quite nice, but unfortunately has a very poor view. I will also say, the armrests by the toilet is a bit slippery, and when you don´t place any weight on them they go up again, which was a bit weird. I did not use the shower since I cannot sit on the kind of hygiene chair that folds down from the wall. But it seemed good. A lot of room in the shower, to place a garden chair for example, if you want to shower in a different chair.

10

Elizabeth

Sep 3, 2023

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Stayed 2 nights

The room and bed were very comfortable. The staff was very caring and helpful. The hotel is in old Krakow so it is within easy walking distance to most of the local sites. We never ate in the restaurant but the pub was welcoming. We had a drink in the Lounge downstairs, which was full of books and old pictures.

10

Edward

Oct 5, 2023

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Stayed 2 nights

First class service at a reasonable rate. 3 minutes to the square. Nice outdoor seating area and lounge. Breakfast 9/10. Balky wifi on 2nd floor. Hope it gets fixed. Very close to Uber drop/pick up location. Exceedingly quiet location.

10

Kazim Orhan

Jan 3, 2024

·

Stayed 2 nights

Great Old School Hotel Services..too notch Restaurant

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Cleanliness

Rooms and common areas are repeatedly described as very clean and well kept. A few guests noted maintenance or housekeeping issues such as worn carpets, mold, a blocked drain, or an unclean room.

Related guest reviews

10

necati

Nov 15, 2025

·

Stayed 2 nights

excellent fresh food breakfast. Open buffet breakfast. Very clean hotel, clean room, wonderful location. Excellent front-end staff and very good housekeeping and room service.

8

David

Mar 19, 2024

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Stayed 3 nights

Lovely hotel very periodic, all the rooms are cleaned on a daily basis, staff are all very professional and polite, my mini fridge didn’t work and the drain for the sink was blocked but this happens so not a major problem and I cleared it myself as I’m in the trade. All in all, a lovely hotel in a quiet area, wouldn’t hesitate in recommending a stay here.

10

Timothy

Jun 27, 2024

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Stayed 2 nights

From check-in to check-out, it was excellent. Front desk staff was friendly and helpful. They assisted in getting us familiar with Old Town Krakow, assisted with taxi rides and even helped us book a bus ride to Novy Sacz. The bartender was very friendly and made great evening cocktails. The room was spacious and clean. The entire hotel was very clean and well maintained. The location couldn’t have been better. We would definitely stay here again. And would recommend this hotel to anyone visiting Krakow.

10

Chloe Alexandra

Nov 15, 2025

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Stayed 3 nights

The stay here was lovely! The staff were so friendly and welcoming. The room was spotless and very comfortable. I highly recommend this hotel :)

10

Thomas

Mar 13, 2025

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Stayed 4 nights

Hotel is in an excellent location in the old town, easy walking distance to everything. Staff were very friendly and helpful. We had a nice comfortable and spotless room at the front of the building overlooking the castle walls. Would recommend!

10

Susan

Jun 2, 2025

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Stayed 2 nights

The staff were kind and professional. My room was quiet and clean. The hotel was beautiful.

10

Erin C

Jun 28, 2025

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Stayed 7 nights

Clean, friendly staff, good breakfast. Great location. City is walkable. Clean bathroom

6

Yasmine

Jun 24, 2024

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Stayed 3 nights

Perhaps it was 5 star hotel during communist time but does not deserve more than 2 to 3 stars today. Regular rooms are small, decorated with cheap reproductions, trying to make the rooms and the hotel look elegant and antic but fails, used up furniture, mold in our bathroom, rusty curtain bar in the bathroom, and view at the garbage cans in the back. Carpets are worn out, only instant coffee and cheap tea in the rooms. Needs renovation. Great location, much overpriced for what it is.

6

Claire

Feb 25, 2025

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Stayed 3 nights

Unwelcoming reception, had to ask to change rooms as was claustrophobic very small standard! And dirty! We didn’t eat breakfast at the hotel so cannot comment on breakfast, the room as standard was just that! .. small towels, no bath robes, 1 pillow and big cushion would prefer pillows! No English Tv channels basically this is a good hotel as a base to explore old town krakow but seriously needs friendlier staff and a good lick of paint throughout.

10

necati

Nov 7, 2025

·

Stayed 4 nights

Everything was very good. Excellent location. The open buffet breakfast was very good. Clean room. I enjoyed it very much, and I extended my stay an additional 2 days. Excellent hotel

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Rooms

Rooms have classic decor and are generally comfortable; some are spacious while single rooms can feel small. Street‑facing rooms may be noisy at night, and a few reviews mention fluctuating shower temperature and inconsistent Wi‑Fi.

Related guest reviews

8

Beata

Jul 7, 2024

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Stayed 2 nights

Beautiful hotel and delicious breakfast but it’s very noisy at night from the street

10

Mark

Jul 15, 2025

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Stayed 4 nights

It is nice to stay somewhere where the rooms have some individuality - this isn’t a ‘cookie-cutter’ hotel. Our room was great, overlooking the Old Town. The hotel is within easy walking distance to all the historic sites )just steps away from the town square). Breakfast was delicious. Everything about this hotel was excellent.

8

Grant

Aug 13, 2025

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Stayed 3 nights

It was a good stay. I was in a single room and it is quite small, especially the shower, but the room was comfortable and the breakfast was very nice.

8

Gregory

Jun 11, 2024

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I recently stayed at this hotel and had a mostly positive experience. The location is fantastic, providing easy access to nearby attractions and amenities. The property itself is good looking and well-maintained, adding to the overall pleasant atmosphere. The staff were friendly and welcoming, making my stay enjoyable. The room featured a large bathroom with a great soaking tub, perfect for relaxing after a long day. Additionally, the AC in the room ensured a comfortable stay. However, the WiFi was poor and inconsistent, which was a bit frustrating. Despite this, the hotel’s other qualities make it a worthwhile choice, especially for its prime location and excellent facilities.

10

george

May 23, 2025

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Stayed 3 nights

The hotel is located in an ideal location with all of the old town within easy walking distance. Check in was swift and our room was ready for us at 10am. The staff were professional and friendly. Breakfasts were good. The hotel's decor was fine but not to everyone,s tastes. The water pressure in the shower was very unpredictable one minute tepid and the next boiling hot. All in all a very pleasant stay.

10

Charlene

Sep 14, 2025

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Stayed 3 nights

I love the surrounding area of the hotel, very pretty, clean and the hotel itself. Close walk to the square and lots of things to do near. Unfortunately our room was on the side of the hotel and found the street very noisy outside, not just the people/music but also the bin collections.

8

Jack

Nov 12, 2025

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Stayed 4 nights

Overall was a pleasant stay. Great location and traditional style hotel. The beds were not comfortable and the breakfast was far from 5 star. Our room was very grand and had nice furnishings, but unfortunately we wouldn’t return mostly because of the uncomfortable beds.

10

Carol

Mar 20, 2024

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Stayed 2 nights

Great location but can be noisy at night if you’re facing the street. Staff is lovely and helpful. Rooms are very clean and well appointed.

10

Edward

Oct 5, 2023

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Stayed 2 nights

First class service at a reasonable rate. 3 minutes to the square. Nice outdoor seating area and lounge. Breakfast 9/10. Balky wifi on 2nd floor. Hope it gets fixed. Very close to Uber drop/pick up location. Exceedingly quiet location.

8

JAMES

Jun 25, 2025

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Stayed 4 nights

Nice hotel in a great location. Needs some attention to make it excellent. Breakfast good, room was large but aged. Probably expensive but first stay in Krakow so can’t say for sure. Staff very friendly and welcoming.

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Service

Service is widely praised as friendly and helpful, with staff arranging tours, transport, early breakfast bags, and late check‑outs. A few guests reported less welcoming front‑desk interactions or limited baggage help.

Related guest reviews

10

Bruno

Feb 7, 2025

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Stayed 2 nights

Stayed at the Hotel Polski for a couple of nights and cannot fault. Perfectly positioned, very helpful staff. They even let 2 relatives I was visiting join me for breakfast. Definitely on my list of favourite hotels

8

philip

Feb 14, 2025

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Stayed 4 nights

Hotel Polski was very conveniently placed for shops, restaurants and sightseeing. Staff at the hotel were excellent. Very helpful with directions and booking trips etc. Room was kept very clean.

10

Kathryn

Jun 5, 2025

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Stayed 3 nights

An amazing hotel with exceptional front desk staff an outstanding breakfast buffet, and a cleaning crew second to none. The hotel is beautiful, wonderfully located inside the historic section and the highlight of my trip.

10

Nicholas

Nov 4, 2024

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Stayed 3 nights

Very convenient location can walk to all amenities and transit. Excellent and generous staff. Allowed us to check out late because we were taking a midnight train.

10

Ryan

Oct 23, 2024

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Stayed 3 nights

Awesome/excellent stay. Second time staying at this hotel and it's proven to be consistent/reliable. Hotel/room was very clean, comfortable, and well maintained. Staff were very helpful, courteous, and took pride in their duties. Breakfast was great with a variety of options. Can't beat the location at the north end of Old Town near the Barbican Gate. Short walk from the Main Rail Station or trams. Would definitely stay again.

10

Crystal

Mar 4, 2024

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Stayed 6 nights

Wow. Best staff. Mateus, Oskar and Victoria treated us like dear friends helping us with every imaginable thing. Booking and arranging train schedules, luggage, dinner recommendations and reservations. Making us feel safe and cared for when we’d separate for different activities. Friendly greetings. We felt like we were returning home. We travel a lot. One young healthy and one old with mobility issues. This hotel is very close to everything - 3 minute Bolt/Uber walk at worst, 10 minute to large train station and giant mall. Very close but not on top of main square so it’s very peaceful without the young rowdy behavior right outside the door. William brought our baggage up and I hadn’t exchanged any money yet. I didn’t remember tip him and feel terrible. No one here has their hand out for tipping. Nice change from the States. Breakfast was well done with lots of variety, neat clean oft replaced/refilled. Rooms were spotless, beds comfortable. Nice pillows, 2 per person. Hotel provides a service for massage. They come to your room for about $60 US for an hour. Minifrig in room with lots of variety as cheap as a grocery store. $2 for a beer or soda. Nice touch. Best hotel I can remember staying at, I am home 24 hours and already miss it. Thank you.

10

Natalie

Oct 20, 2025

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Stayed 2 nights

Excellent hotel with great service in perfect location! Thank you.

10

Peter

Nov 22, 2025

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Stayed 3 nights

This was our first stay at Hotel Polski Pod. We arrived late at night but received a friendly professional welcome. A pleasant well kept building combining traditional features with sympathetic modern updates. Conveniently located a short walk up a quiet side street just far enough away from bustling nightlife of Krakow. Our bedroom was spotlessly clean and plenty warm enough despite the cold weather. All staff were pleasant and helpful. The breafast offers plenty of continental choice and some hot items ie bacon, eggs, sausages but not 'Full English'. However we would happily return here.

10

Mark

Apr 22, 2025

·

Stayed 4 nights

4 day family holiday to Krakow. Went out early to Aushwitz on a day trip and they gave us a wonderful breakfast bag! Thank you!!

6

Claire

Feb 25, 2025

·

Stayed 3 nights

Unwelcoming reception, had to ask to change rooms as was claustrophobic very small standard! And dirty! We didn’t eat breakfast at the hotel so cannot comment on breakfast, the room as standard was just that! .. small towels, no bath robes, 1 pillow and big cushion would prefer pillows! No English Tv channels basically this is a good hotel as a base to explore old town krakow but seriously needs friendlier staff and a good lick of paint throughout.

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Location

Exceptionally central inside the Old Town near Florian Gate and the main square, with easy walking access to the train station and attractions. Some street‑side rooms experience nighttime noise.

Related guest reviews

10

Walter

Oct 20, 2024

·

Stayed 2 nights

Excellent location in the heart of Krakow

10

Tomoe

Jan 7, 2026

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Stayed 2 nights

クラクフ中央駅から旧市街に向かう際の旧市街の入口、聖フロリアン門から徒歩30秒のところにあります。チャルトリスキ美術館の隣ということもあり、ダビンチの名画から100mも離れていないところに宿泊できる、などと考えてしまいました。オフシーズンだったこともあり、朝食込みでリーズナブルに宿泊できました。部屋は広くはないものの、清潔で使い勝手も良く、とても心地よい滞在となりました。特筆すべきは朝食で、チーズや魚を使った前菜のような品が6-10種類程度が日替わりで並びます。ジャム、スイーツ、チーズ、パン、お茶の種類も多く朝から楽しめました。スタッフもフレンドリーで色々と協力的で助かりました。クラクフに滞在する際はまた利用させて頂きます。

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8

John

Dec 18, 2025

·

Stayed 2 nights

Excellent hotel, clean throughout, good facilities and central location

10

Jamie

May 20, 2025

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Stayed 2 nights

Perfect location, comfy bed, excellent breakfast buffet, very friendly staff

10

Charles

Jul 3, 2023

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Stayed 2 nights

Lovely place to stay for a trip to Krakow. I loved that it was right at the edge of Old Town and a quick walk to the train station.

10

Scott

Aug 1, 2024

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Stayed 1 night

Beautiful classic hotel within the Old Town walls - Old wall ramparts right across the street. Excellent kind staff. Great comfortable room. Convenient walk from train station. Five minute walk to main square.

10

Karen

Sep 20, 2023

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Stayed 4 nights

The location was very good and the staff very friendly.

10

peter

Sep 15, 2025

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Stayed 5 nights

Great location just of Florianska street next to old walls and Floriana Gate. Awesome staff.

10

Mike

May 8, 2025

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Stayed 1 night

Right in the heart of Old Town Krakow. Very nice hotel. Very good breakfast. Close to everything so no need for a rental car.

10

Feriandas

Nov 21, 2025

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Stayed 2 nights

Exceptional. Great location - in old city, 5 min walk to the main square, 10 min to train station, next door to amazing historical museum. Breakfast buffet is amazing, many Polish dishes to try local cuisine. You feel like living in a historical palace, in fact it is so.

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Dining

Breakfast is frequently highlighted for range and quality, with Polish specialties and plenty of choice. Some guests noted inconsistencies, items not replenished, or specific dishes poorly prepared.

Related guest reviews

10

necati

Nov 15, 2025

·

Stayed 2 nights

excellent fresh food breakfast. Open buffet breakfast. Very clean hotel, clean room, wonderful location. Excellent front-end staff and very good housekeeping and room service.

10

Are

Sep 13, 2023

·

Stayed 3 nights

Helt topp hotell i gamlebyen. Et lite minus for småting som mangler under frokost som appelsinjuice og nok (kald)melk, men ellers har de et godt utvalg mat.

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10

Jaime

Sep 25, 2025

·

Stayed 3 nights

Fantastic hotel, with fantastic service in a fantastic location.

8

Gary

Nov 26, 2025

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Stayed 3 nights

Our second visit to the hotel , the quality of the breakfast has dropped . Porridge is not difficult but your chef can’t make it . Runny milky slop is not porridge . Bacon overcooked. Things running out

10

Karolina

Aug 1, 2024

·

Stayed 3 nights

Tolle Lage, tolles Frühstück

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10

Maria

Jan 7, 2026

·

Stayed 4 nights

Superbra frukost, god mat i restaurangen, städning varje dag, lugn och harmonisk stämning. Bra läge!

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10

Diana

Oct 14, 2023

·

Stayed 3 nights

We had a lovely visit. Staff was friendly and helpful. Breakfast was bountiful and delicious.

10

Peter

Nov 22, 2025

·

Stayed 3 nights

This was our first stay at Hotel Polski Pod. We arrived late at night but received a friendly professional welcome. A pleasant well kept building combining traditional features with sympathetic modern updates. Conveniently located a short walk up a quiet side street just far enough away from bustling nightlife of Krakow. Our bedroom was spotlessly clean and plenty warm enough despite the cold weather. All staff were pleasant and helpful. The breafast offers plenty of continental choice and some hot items ie bacon, eggs, sausages but not 'Full English'. However we would happily return here.

10

Feriandas

Nov 21, 2025

·

Stayed 2 nights

Exceptional. Great location - in old city, 5 min walk to the main square, 10 min to train station, next door to amazing historical museum. Breakfast buffet is amazing, many Polish dishes to try local cuisine. You feel like living in a historical palace, in fact it is so.

6

patrick

Jan 18, 2026

·

Stayed 2 nights

La chambre était très correct et la literie très bonne. L'emplacement est au coeur de la vieille ville. Le personnel du petit déjeuner n'est pas à la hauteur c'est la raison de la note. le 1er jour magnifique le 2eme jour à 9H , il n'y avait plus rien et 3 filles avaient les bras croisés . J'ai hurlé mais rien n'a changé , honteux pour un 5 étoiles

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Month	Average price
January	$98
February	$102
March	$121
April	$153
May	$201
June	$170
July	$133
August	$185
September	$210
October	$182
November	$160
December	$184

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $185	3 $185
4 $233	5 $178	6 $253	7 $147	8 $204	9 $223	10 $223
11 $178	12 $178	13 $178	14 $110	15 $178	16 $371	17 $371
18 $142	19 $148	20 $134	21 $139	22 $154	23 $181	24 $179
25 $135	26 $135	27 $138	28 $139	29 $135	30 $182	31 $178

Hotel Polski Pod Białym Orłem

Prices for Hotel Polski Pod Białym Orłem

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 Bedroom

Single Room

Double Room

Superior Double Room

Deluxe Apartment, 1 Bedroom

Guest reviews of Hotel Polski Pod Białym Orłem

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Polski Pod Białym Orłem

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $203	22 $204	23 $98	24 $205	25 $278	26 $276
27 $183	28 $187	29 $204	30 $205