Name: Best Western Elyria
Address: 636 Griswold Road, Elyria, Ohio, United States of America, Elyria, Ohio, US
Price range: $70–$89 per night
Rating: 7.85

What guests think

Across reviews of Best Western Elyria, guests often highlight friendly staff, reasonable value, and convenient highway access, while feedback on room condition and cleanliness is mixed, with recurring notes about dated decor, occasional maintenance issues, and smoke or musty odors.

Breakfast is frequently praised for being hot and filling, though a few guests found it minimal or poorly maintained. Facilities are basic: the pool is sometimes closed or cool, the fitness room is limited, and parking can feel tight. Expect a budget-friendly, convenient stop with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. The pool is occasionally closed or cool, the fitness room has limited, aging equipment, and parking or entrance can be tight.

Related guest reviews

6

Sean

Jul 25, 2025

·

Stayed 1 night

They should not claim a workout facility. Four dumbbells on the each with four different weights. An old treadmill and bike, and some weird contraption that was unusable/slightly dangerous. Room was clean and quiet. So many nicer and improved Best Western’s I’ve visited over the last four years but this one fell way short of the mark. Breakfast was also rough with a non-functional pancake maker.

8

michael

May 13, 2024

·

Stayed 4 nights

Entrance to parking small.Parking spaces tight.

10

James

Jul 17, 2025

·

Stayed 2 nights

Two quiet nights with good breakfast And great room on second floor. Pool was clean but cool. They opened it up for us at 7am. No wonder they put signs on the door, Sold Out.

10

Tamara Juan

Aug 1, 2025

·

Stayed 1 night

The gps photos ahead of time showed that there was a lot connecting to it from next door for semis. Unfortunately it wasn't updated to show the large concrete barriers that blocked certain areas so it was a bit difficult to maneuver in and the trolley wheel busted off after using, it was pouring rain when we left so it was a haul to bring luggage to the vehicle. Dust on the lamp shades and bulbs by the bed, I cleaned off the bulbs. Other than that the room was pretty good. Pool wasn't open even though the hours should have been able to but key card didn't work on it. Staff was great and very friendly.

8

Rebecca

Oct 23, 2023

·

Stayed 2 nights

My only complaint for this property was that my family and I chose this hotel for the indoor pool. upon arriving we found out the pool was out of service. Other than that, the hotel was nice, Staff very friendly, and I would recommend to a friend!

6

Willie

Oct 22, 2023

·

Stayed 1 night

The pool was closed it’s one of the things I asked for the fitness room wasn’t good

6

Gloria

Mar 18, 2025

·

The parking really fills up in the evenings so good luck if you come in late. They take their deposits in cash only not as a charge hold. Their pool wasn’t warm as advertised it was actually quite cold for an “indoor heated pool” and it’s really a shame they don’t have a hot tub. They are decent overall and I’ve never had any problems the couple times I’ve stayed but they are just as nice as most other just average hotels.

10

Heather

Jul 28, 2025

·

Stayed 1 night

The pool was larger than the pool in the 2 other hotels we stayed at on this vacation. It was clean, and the staff were great about bringing more towels to the pool area. It had a very laid back feel. Families were playing card games in the dining lounge in the evening, multiple families at the pool, with kids playing games in the water. It was a nice chill evening after a long day of driving.

6

Maripat

Apr 22, 2025

·

Stayed 1 night

Check in was fine. Not really friendly or helpful but fine. Room is big and spacious. Bed seems comfy. Had to call the front desk for help getting the water to work in the bathroom - just had to pull hard enough but didn't want to break anything. Exercise room & pool are nice. Lots of places to eat nearby, right next to the highway. Doesn't seem like a Best Western - one long hallway (2 floors) so real small. Parking is adequate around back of the building.

4

Brittany

Dec 15, 2024

·

Stayed 1 night

Pool had no towels so we had to ask the desk each time we wanted to swim. They required a cash deposit so I had to leave to find a bank and come back to check in. Rooms are decent enough.

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Cleanliness

Cleanliness is mixed: many rooms are reported clean, but recurring complaints cite smoke or musty odors, mold or grime in bathrooms, and occasional pests.

Related guest reviews

2

Jefferson

Oct 25, 2025

·

Stayed 2 nights

Our room was dirty with mold on the ceiling, they refused to chnaged the room

4

Christopher

Aug 10, 2025

·

Stayed 4 nights

Terrible smoke smell in room. Every time I got out of bed my foot stuck to some invisible nasty spot on the carpet. Towels were as thin and as absorbent as newspaper. I was hoping at least the free breakfast would have yogurt or a thaw and serve muffin/pastry, but no . I wouldn’t take my chances on the “eggs or sausage “.

4

Sarah

Aug 7, 2024

·

Stayed 1 night

During a one night stay I was pleased to encounter friendly and helpful staff however the room smelled like cigarettes and marijuana. I woke up to bed bugs moving underneath me in the middle of the night. Immediately recorded this on video and presented it the next morning. The staff member was quick to apologize and offer a full refund for my stay. It was resolved appropriately but big ick!!

2

Gary

Jun 15, 2025

·

Stayed 2 nights

I've stayed in a lot of hotels (I'm 69) and this is the first time I was bitten by bed bugs. I'd attach a photo but I see no place to do that. We had to leave everything outside the apartment door until all of our clothing coould go into the dryer. There were three of us in the room and I was the only one bitten, luckily. The hallways had an odd chemical amwell, and I assume that was bug spray.

6

Randall

Aug 24, 2025

·

Stayed 2 nights

Staff was friendly and efficient. Room was musty smelling and beds were clean and comfortable. Bathroom was ok but shower was gross. Plastic shower head was covered in mold and tub need maintenance. Place is effective for a night sleep over.

6

Laryssa

Jul 13, 2024

·

Stayed 1 night

It was alright. Not the cleanest and smelled musty and like cigarette smoke in the halls and lobby. There was an odd attachment on the shower head that was moldy, dirty, and leaked. The tub faucet leaked too. The microwave looked straight out of the 60s and was dirty. Not the worst, but certainly not the best.

2

christina

Aug 19, 2024

·

Stayed 3 nights

Entire bathroom was dirty. Window started leaking in the middle of the night during rain. Non-smoking room reeked of smoke.

6

Jamie

Oct 17, 2025

·

Stayed 1 night

It was dirty and smelled of weed. We found a french fry underneath one of our bed. The shower was either stained or dirty. Our lamps shade was stained and broken.

8

Patrick

Nov 30, 2025

·

Stayed 3 nights

Room was clean, everything worked.

4

Haley

Jun 10, 2025

·

Stayed 1 night

The room and common areas were dirty. There was barely any water pressure in the shower

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Rooms

Rooms are dated with visible wear; comfort varies with firm or worn mattresses, some noise from halls or adjoining rooms, and occasional minor maintenance issues. Wi‑Fi speed was slow for a few guests.

Related guest reviews

8

sandra

Jun 9, 2024

·

Stayed 2 nights

Only minus was the bed...ouch very uncomfortable

8

John

May 30, 2025

·

Stayed 2 nights

Not a fancy property but clean enough and most of the staff was very nice and helpful. Beds were a little firm for us. the area was quite loud on a weekend night with sirens and tires screeching. Not much view. We recommend asking for the second floor.

8

janice

Jun 11, 2024

·

Stayed 1 night

Hotel is very conveniently located for travelers. Decent food choices available near the hotel. Nicely updated. Veru efficient and competent staff. Breakfast is adequate. Only drawback is the uncomfortable bed.

8

Christopher

Jan 12, 2024

·

Stayed 2 nights

The best part of my stay was the staff. The hotel was a typical Best Western. It was clean, quiet, and had easy parking. The room was nice and comfortable. The shower had good water pressure and hot water. The climate control was accurate. The lighting around the hotel was better than most. Several restaurants nearby. The areas that can be worked on is the Internet connection/speed. I tried to watch a video, it was buffering quite often. They moved my room closer to the Wi-Fi hotspot, to no avail. I hope they look into upgrading the Wi-Fi. And all, it was a good stay, reasonably priced and a great staff. Should I be in the area again, I will consider staying here again.

8

James

Sep 19, 2024

·

Stayed 1 night

Nice but dated

8

Adam

Sep 22, 2025

·

Stayed 2 nights

Hotel in good location, Desk staff was friendly and the room was spacious, big sink, good pressure in the shower, full service breakfast, good coffee, only thing the mattress was very firm but other than that we enjoyed our stay

10

william

Jun 15, 2025

·

Stayed 2 nights

Noise from adjoining room

6

Margaret

Oct 17, 2025

·

Stayed 1 night

The hotel seems run down. The room had signs of wear-torn duvet cover, torn curtain, stains on carpet by sink, stains on walls. The beds were comfortable enough. The room was really warm when we got there but the ac did work well enough. It just really needs a refresh. The bathroom is tight. Towels were mismatched.

8

Roy

May 23, 2025

·

Stayed 2 nights

The property and the staff were great. They watched over our motorcycles when we weren't able to. The room was decent, clean. We were right across from the staff laundry room/service; so the noise at times was disturbing, but it wasn't awful. The bed wasn't as comfortable as I was hoping, but still clean. Definitely a place for a short stay, but for me no more then 2 nights. The driveway in - awful. Almost got into an accident a few times, due to individuals parking facing the wrong way, and the entrance being RIGHT next to the road.

8

Rita

Apr 13, 2025

·

Stayed 2 nights

I loved this place except for the outside door slamming constantly in the early am hours and 8 to 10 hours. Now, I was right next to the door to upstairs floor at the end of the hallway or it probably wouldn't have bothered me, but it woke me many times. Other than that the place was awesome! It was clean, great shower pressure and heat, well set up room and stocked plus it came with a little happy note from the cleaning staff that made me smile. The breakfast was good too, with a descent variety,

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Service

Staff are widely described as friendly and helpful, with quick check‑in and attentive breakfast service. A few guests reported reservation mix‑ups, pressure for cash deposits, or curt responses to problems.

Related guest reviews

2

Julie

Jul 27, 2025

·

Stayed 1 night

Staff was rude at check in. We discovered the shower didn’t work in the morning but had to leave. Informed staff on our way out and was rudely told specifics of how to operate a simple faucet. I told her we had done so but decided just not worth further conversation, said we needed to go & left. Also observed staff being rude to another guest with safety concerns in the parking lot.

8

Patrick

Dec 2, 2024

·

Stayed 3 nights

The lady who took care of the breakfast area was an excellent example of friendliness and efficiency. She was constantly doing something, refilling, cleaning, cooking, answering questions and interacting with each person in the dining area. The manager was excellent and provided us an early check in that enabled us to get to our Thanksgiving dinner on time and not hold up 30 hungry people we love dearly. Thank you.

10

Erica

Aug 22, 2025

·

Stayed 1 night

Excellent customer service.

2

Angela

Oct 27, 2024

·

Stayed 1 night

Upon checkin the front desk employee asked me if I was aware of the $150 cash deposit. I said no and asked her if it was stated when I booked online. She said it doesn’t say anything about it in the online booking. I told her I don’t have $150 on me. She said I would need to make the deposit. It was a debacle. They ended up letting me forgo the $150 cash deposit. That night I asked another guest if they were asked to pay the same depot- no. I asked a second quest the next morning if they weee asked to pay the $150 deposit- no. Best western in ELYRIA is a scam and shady!!!!

10

Jeyananth

Jun 13, 2025

·

Stayed 1 night

We needed two rooms as we were travelling with family. Even without asking, the front desk arranged connected rooms for us. It was a pleasant surprise. Its little things like this that make a big difference.

2

Jorell

Nov 5, 2024

·

Stayed 1 night

The only thing that I did not like about this property was the staff. I told them I booked my room with Expedia and they tried to convince me that I needed a deposit although Expedia told me I did not then when I explained that to them, they said that I need to give them $150 cash I said no you can use the card that I have on file or I would contact Expedia and they said they would waive the fee. I find this extremely sketchy and very uncomfortable because they were trying to pressure me to give them cash.

10

Stephen

Aug 14, 2024

·

Stayed 4 nights

Nice place, nice room, comfortable bed, and nice people. Good and timely service. Would stay here again. Convenient to the highway. We stayed four nights while visiting with relatives in the area.

10

James

Nov 26, 2025

·

Stayed 2 nights

The staff was excellent. We were permitted to store our e-bikes in our room for safekeeping. Everything else was good as well.

2

Erin

Aug 1, 2025

·

Stayed 1 night

This is the first time we had a hotel not honor our expedia booking. Rolled in after hours on the road to find that despite having a confirmation number no room was avaliable. So frustrating

10

Jane

May 23, 2025

·

Stayed 1 night

The front desk staff recommended a restaurant within walking distance. She gave precise direction s and showed us the menu. The food was excellent. She was very helpful.

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Location

Very convenient to I‑80/I‑90 with restaurants nearby and easy access to Cleveland and Cedar Point. Some guests felt the surrounding area was run down or less secure.

Related guest reviews

8

James

Jun 17, 2024

·

Stayed 1 night

Outside and area around the hotel was kind of disturbing and concerning (a lot of rundown buildings) inside was good. Definitely in need of something that I can use to charge my phone with

10

Richard

Aug 21, 2025

·

Stayed 1 night

Less than 1 mile from Route 80

8

juan

Jul 28, 2025

·

Stayed 1 night

Very easy to get to and plenty of restaurants around the facility

10

Peter

May 29, 2024

·

Stayed 2 nights

Quick check-in and warm reception. We were greeted by friendly staff over our two-night stay. Breakfast was pretty good -- nice, comfortable dining area. Reasonably sized room with king-size bed. Convenient location, just off Routes 80 and 90 but far enough to limit traffic noise, and within a couple minutes' drive to virtually every chain restaurant.

8

Gary

Nov 26, 2023

·

Stayed 1 night

Easy to get to off the interstate and several places to eat.

8

Ronald

Aug 19, 2024

·

Stayed 1 night

Convenient spot for a quick visit Cleveland.

10

Linda

Dec 6, 2024

·

Stayed 1 night

Clean and quiet. Area around has gas stations, restaurants and a Lowe’s. Great shower pressure and decent selection for breakfast. Just wanted a place to stay for the night to get off the road out of the snowy conditions- was very pleased with the place!

8

Stephanie

Mar 1, 2025

·

Stayed 1 night

The hotel overall was ok. The beds were comfortable. The area was run down and 2 police cars were directly behind the back building searching a stopped car. Felt unsafe.

10

Jack

Jul 21, 2025

·

Stayed 1 night

Just stayed one night, got in late and left early. Near I-80

10

Mr

Jun 10, 2025

·

Stayed 3 nights

I found this hotel very comfortable and clean. I could see that the rooms were well presented and had enough towels and soap. Bed was comfy and the in room fridge was helpful. Overall a trouble free stay. I stayed here because of the easy access to the highway to visit Cedar Point

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally hot and satisfying with decent variety and coffee, though a few stays saw limited items, stale items, or slow replenishment.

Related guest reviews

8

Ruth

Nov 15, 2025

·

Stayed 1 night

Room was clean. The hot shower was wonderful, great water pressure. Beds comfy. Hot breakfast was nice, coffee good.

8

Mark

Jul 30, 2024

·

Stayed 1 night

The continental breakfast at this hotel was much better than those at others I stayed at during my trip.

10

Alan

Oct 30, 2025

·

Stayed 1 night

Clean room. Good breakfast. Great staff. Good WiFi. Great value

8

Rick

Aug 16, 2025

·

Stayed 1 night

Desk service was quick and efficient. The room was clean and inviting. The bed was comfortable but the sheets were scratchy. The breakfast had good options and the hot food was very good. I rate the coffee as some of the better hotel coffee I’ve had.

4

Maria

Jun 26, 2025

·

Stayed 1 night

The property was clean but old. There were no outlets for charging your phone or computer. I had to unplug the clock. The breakfast was very minimal. We were on the road for 18 days and this was the worst free breakfast we had. The evening staff was nice but charged us 3 times for 2 rooms. The morning staff fought with me about giving me a receipt. She absolutely refused. I insisted on getting one and wouldn’t leave until she gave me one.

10

Bruce

Sep 22, 2024

·

Stayed 2 nights

Great place to stay, breakfast was amazing. Breakfast staff were very helpful!

8

Erasmus

Aug 22, 2025

·

Stayed 1 night

Rooms very clean and relatively quiet. Some moldy bread at breakfast, a non-working key card, and missing shower stuff were the only negatives.

10

Mary

Aug 21, 2024

·

Stayed 1 night

Best breakfast and best shower on a 10 day round trip, Wisconsin to Maine!

8

TOM

Sep 1, 2025

·

Stayed 1 night

Slightly over priced. Very good breakfast.

10

Melinda

Mar 28, 2024

·

Stayed 1 night

Great breakfast, with healthy options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$73
March	$79
April	$73
May	$75
June	$77
July	$89
September	$79
October	$79
November	$75
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $77	17 $73	18 $81	19
20 $73	21 $76	22 $70	23 $76	24 $76	25 $84	26 $78
27 $70	28 $76	29 $76	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $78	3 $87
4 $76	5 $77	6 $79	7 $77	8 $70	9 $89	10 $89
11 $78	12 $70	13 $70	14 $77	15 $77	16 $86	17 $86
18 $77	19 $77	20 $76	21 $77	22 $72	23 $78	24 $86
25 $77	26 $70	27 $77	28 $79	29 $77	30 $84	31 $84

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Monthly average prices

About this property

Location

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What guests think

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