Rose City Inn & Suites

you definitely get what you pay for. for the price and the area, it really isn’t that bad. it was clean, staff was friendly. you cannot get past the lobby up to the rooms without a room key which i really liked, it was very secure. the room i stayed in, none of the outlets/lamps worked near the bed, the carpet was torn up in some areas. if you’re looking for somewhere affordable to stay, it’s not a bad choice.

Pet deposit 300$ monthly

Room was extremy hot , air doesnt work , smells badly . And the faucet was hanging out of thr wall

It was convenient to work. Didn't have a bowl though. And there was never any coffee. I did like the wash room. Two bedroom while I got was very comfortable and cozy. My last couple of nights there I was switched to a s king bed. And the only thing I didn't like about that room was the flooring.

Room was full of roaches. Half the lights didn't work in the room. The beds were nasty and the sheets were covered in urine. The bathroom light didn't work. The toilet wouldn't flush. Really felt unsafe. Only one door worked in the complete hotel with made you feel claustrophobic. Would never go back to this place.

No clean linen daily no microwave no shower curtain have to ask for everything or you won't get it

The overall stay was good, but the beds were hard and the condition of the hotel was kinda run down, the bathroom door would get you stuck somtimes and and things were proken the hallways smelled like cigarettes but thats to be expected with a smoking hotel, there were lots of stains on the hallways but it was quiet and i had no problems there, theres a gas station rigjht across the street so.i could walk there if i wanted a snack other then the vending machine and there was a lot of parking so it wasnt hard to find parking. The staff was nice also. But it wasnt too bad for the price i paid :)

There where old chicken bones under the dresser and bed. The shower head was complicated to turn on. They keep the A/C off at all times and you have to turn it on when you enter your room. It is very hot in there (especially with this recent heat) and took HOURS to cool down even a little bit. Atleast the bed was clean and had somewhere to sleep.

A huge storm rook out all power in Tyler. The hotel was amazing, generators, candles, offers to discount my room. They went above and beyond my expectations I will stay here again if my travels have me in Tyler.

Allows cats

There was so meany roaches it was like we had roommate

I had already paid ahead before I got to the property. The lobby was filthy like no one has cleaned it. Got to the first room and was greeted by roaches, stains on the sheet. Ask for cancellation to get money back but was move to another room. Little bit better but not at the same time. Lucky we pack our on sheets and cover. We decided to stay, just one night. But never ever ever will I come back to this nasty hotel.

The room had not been cleaned. Bathwater was left in tub from previous guest. The tub did not drain. There was dried dog poop left in the carpet. There was no soap,shampoo. 1 towel 1 wash rag.

Prpperty was dirty, in the hallways amd rooms. There was trash and wads of hair on the carpet in the hallway. The floorimg in the room was uneven and peeling. There were roaches in the bathroom. The pictures on the website here and the company site are not the same as the building; looks as if those are the pictures from when the building was originally purchased.

Room was cleaned but furniture and bedding was in poor condition. The bathroom was gross as well, toilet seat was old and bathtub didn’t seem like it had been cleaned.

Room was full of roaches. Half the lights didn't work in the room. The beds were nasty and the sheets were covered in urine. The bathroom light didn't work. The toilet wouldn't flush. Really felt unsafe. Only one door worked in the complete hotel with made you feel claustrophobic. Would never go back to this place.

Upon arrival to our room, there were several roaches, even baby roaches and they said they just sprayed.. staff was unprofessional and unreliable, required to deposit that didn't seem to need to be there overall just a very terrible place to stay

Had to sleep with the lights on because the roaches are that bad don’t know how that place is still legally open

Where do I begin? The smell of animal feces as I walked down the hall to my room? The cable that glitched and you could not even watch the TV? The dirty room and patched up floors? The hole in the bathroom door? The pictures that are advertised are a complete catfish… I’ll never stay there again.

Infested with roaches

The hotel needs to be renovated badly . Nasty walls carpet was nasty and torn up .basicly just a place to sleep and take a shower and thsts it

Rooms do not look like pictures. Weird smell in hall.

Rooms are not in good shape, bad floors cigarette burns on bedding, walls dirty chair has nasty stains etc. plus they wanted a 25 dollar cash deposit even though I paid for our room online.

Room was extremy hot , air doesnt work , smells badly . And the faucet was hanging out of thr wall

Bathtub was full of water, wouldn't drain. And the TV screen was broken.

Bathroom bad big hoke in wall that was covered by a puppy pad and tape hallways smelled horrible

Where do I start ? We walked in the room and it was NOT the room I asked for. I asked for a KING smoking room what I got was NOT that. I got two full sized beds in a smoking room. One top of that the walls were DISGUSTING, looked like a piece of the edge of the ledge coming out of the wall was broken. The two lights between the two beds only ONE worked, there was no back on the remote, the sheets looked dirty or stained or something. Also had a broken rolling chair in the room. One of the towels we had was RIPPED, our keys stopped working TWICE and the icing on the cake when we got a clogged toilet I went down and asked for a plunger and they told me that they only had ONE plunger for the WHOLE HOTEL and that someone else was using it and that they’d call me or my room when they had it back. I never got a call, I had to go to the closest Walmart and BUY one OUT OF POCKET. (Luckily the reimbursed me for it and I let them have it. They’ll have more use out of it) there were dead bugs all over the place behind things. I took a few pictures of the room before we checked out I should’ve gotten more and some videos but it was not at all what I would expect for paying $160 ON TOP OF a. $25 deposit once I got there which I WAS not informed of by the way. Never again will I be staying there.

Has to be the absolute worst hotel stay. First get there and they try ti give me a different room than what i reserved. Then has me recheck in 3 times. 1st room I had literally had an entire wall of outlets that didnt work, nor did it have lights. Not to mention you walk into the room and its an absolute Sauna and 90 degrees in there. After further inspection there were quite literal roaches in out sink and bathtub, i went to left the sheets to check and found MORE ROACHES. I told them and had my room switched. MORE BUGS FOUND IN THE MORNING. Went down stairs the dirty hallway and frayed rug staircase to the breakfast and their breakfast was a JOKE. They had 2 micro muffins in plastic and two jars of cereal. Frosted flakes and raisen brand. And get this... there was a bug in the jar of frosted flakes. THAT was their breakfast. Not even milk or other drinks. I told the front desk and they LAUGHED. Honestly only part worth a damn was the nice maintenance man asking me if we need anything.

The place needs several improvements. I paid for 2 nights, stayed only 1. Wood tile in room had blue masking tape holding tiles to floor. Bathroom door was missing parts , chain link latch broken.See photos of room.

There where old chicken bones under the dresser and bed. The shower head was complicated to turn on. They keep the A/C off at all times and you have to turn it on when you enter your room. It is very hot in there (especially with this recent heat) and took HOURS to cool down even a little bit. Atleast the bed was clean and had somewhere to sleep.

Booked me 2 days still no refund and charges for a service dog.

don't clean the room for you or take trash out

Very courteous and felt safe, always felt like they were looking out for me and my well being. Loved it here

Friendly staff

The whole environment was dirty they took a $25 dollar deposit to be refunded and never gave it back

No clean linen daily no microwave no shower curtain have to ask for everything or you won't get it

Has to be the absolute worst hotel stay. First get there and they try ti give me a different room than what i reserved. Then has me recheck in 3 times. 1st room I had literally had an entire wall of outlets that didnt work, nor did it have lights. Not to mention you walk into the room and its an absolute Sauna and 90 degrees in there. After further inspection there were quite literal roaches in out sink and bathtub, i went to left the sheets to check and found MORE ROACHES. I told them and had my room switched. MORE BUGS FOUND IN THE MORNING. Went down stairs the dirty hallway and frayed rug staircase to the breakfast and their breakfast was a JOKE. They had 2 micro muffins in plastic and two jars of cereal. Frosted flakes and raisen brand. And get this... there was a bug in the jar of frosted flakes. THAT was their breakfast. Not even milk or other drinks. I told the front desk and they LAUGHED. Honestly only part worth a damn was the nice maintenance man asking me if we need anything.

It was great. Process was very simple and i got my doposit back in 2 days. They were very respectful and any questions i had was answered right away.

Was good very quiet and was in my own zone workers are quick and fast and always have a result in any circumstances

Front desk person and manager very friendly and helpful

Property gives out personal information to anyone who calls asking for you by name. Roaches on the floor. Very sketchy side of town feel

It was very dirty and had some scetchy things happening there would not recommend to anyone

It was convenient to work. Didn't have a bowl though. And there was never any coffee. I did like the wash room. Two bedroom while I got was very comfortable and cozy. My last couple of nights there I was switched to a s king bed. And the only thing I didn't like about that room was the flooring.

Room was full of roaches. Half the lights didn't work in the room. The beds were nasty and the sheets were covered in urine. The bathroom light didn't work. The toilet wouldn't flush. Really felt unsafe. Only one door worked in the complete hotel with made you feel claustrophobic. Would never go back to this place.

Close to my favorite places,comfortable hotel for a good nights rest

I moved the couch and there was a moldy orange on the floor. There were roaches crawling all over the ceiling in the bathroom and the refrigerator freezer was moldy and had food in it as well!!! And the staff (anna) especially is rude!! In a VERY unsafe neighborhood!!!! Spend the extra money and get a clean safe room!!!!

The overall stay was good, but the beds were hard and the condition of the hotel was kinda run down, the bathroom door would get you stuck somtimes and and things were proken the hallways smelled like cigarettes but thats to be expected with a smoking hotel, there were lots of stains on the hallways but it was quiet and i had no problems there, theres a gas station rigjht across the street so.i could walk there if i wanted a snack other then the vending machine and there was a lot of parking so it wasnt hard to find parking. The staff was nice also. But it wasnt too bad for the price i paid :)

We had a knock on our door one evening. The guy knocking asked if my wife was single. There was too many people hanging out in the hall outside of our room. The only good thing that this place has going for it is one girl working the front desk. She was very polite and tried to be helpful. Otherwise I felt very unsafe. The pictures do not depict the actual condition of the hotel.

It felt unsafe and was very dirty

The neighborhood around the property was bad. And the cleaning wasnt up to par

It was convenient to work. Didn't have a bowl though. And there was never any coffee. I did like the wash room. Two bedroom while I got was very comfortable and cozy. My last couple of nights there I was switched to a s king bed. And the only thing I didn't like about that room was the flooring.

It was ok stay, the bed were decent, but it could be cleaner. Too many roach sightings, but they had simple breakfast,: cereal,muffins, and ☕

This is the best motel in the price range. My only complaint is Breakfast is a mini muffin or brand cereal. Thats it no milk for the cereal lol.

Has to be the absolute worst hotel stay. First get there and they try ti give me a different room than what i reserved. Then has me recheck in 3 times. 1st room I had literally had an entire wall of outlets that didnt work, nor did it have lights. Not to mention you walk into the room and its an absolute Sauna and 90 degrees in there. After further inspection there were quite literal roaches in out sink and bathtub, i went to left the sheets to check and found MORE ROACHES. I told them and had my room switched. MORE BUGS FOUND IN THE MORNING. Went down stairs the dirty hallway and frayed rug staircase to the breakfast and their breakfast was a JOKE. They had 2 micro muffins in plastic and two jars of cereal. Frosted flakes and raisen brand. And get this... there was a bug in the jar of frosted flakes. THAT was their breakfast. Not even milk or other drinks. I told the front desk and they LAUGHED. Honestly only part worth a damn was the nice maintenance man asking me if we need anything.