Sheraton New Delhi Hotel

We had an excellent 2-night stay at the hotel. The room was clean and spacious. Food at the breakfast and dinner buffet was delicious and staff there were very helpful. We were also impressed by the transportation services they provided, both by the drivers and the airport manager who met us. Their location right next to a large mall was very helpful.

Staff courteous, room excellent. Enjoyed the lounge which was ran very well. Food excellent. Good location for the malls. Did a Delhi tour with the hotel car and driver which was good value and interesting. Can recommend

Excellent staff and hotel facilities only let down by the breakfast buffet. Food options very tired menu needs updating and needs to be tasty.

Excellent customer service at all levels and great food. The hotel was in a quieter location and had great amenities.

Property was well maintained.

Excellent all round facilities , very comfortable bed and friendly and helpful staff. The Gym was well equipped and nice steam room and sauna.

Had a wonderful stay! Airport pick up was great and felt very safe. Arrived at hotel and staff were very welcoming. They did what they could to get me a room as early as possible to check in. The room was large and comfortable. Breakfast and hotel restaurants were excellent. Don’t have anything bad to say and will definitely stay again on my next trip!

Luxurious, glamorous and super clean hotel, exceeded our expectations. And we are so amazed and grateful for the hospitable hotel and dining room breakfast staff and their kindness - Mr. Sathish Kumar, Carlton, Pooha, Kritiak, Shiteal, Khushboo

Great Hotel! Super eco-friendly!

The hall they put me on smelled like puke. The hotel was nowhere close to being booked so I am not sure why they would place anyone on that hall. Not a great deal for the expensive price.

Location: The hotel is located in Saket, South Delhi just next to the biggest shopping malls DLF Avenue and City Select Walk. The location is perfect for shopping, touring, and going around the very posh area Mehrauli, which isn’t too far. The area is very safe & quiet and the palm lined footpaths are very pretty. There’s also a big Costa Cafe just after Haldirams and also an ATM machine. The Hotel: Reception is very impressive with a huge centre piece containing fresh flowers is beautiful. The lobby is equally nice with good seating area and is very clean and tasteful. The staff are highly professional and very nice and look out for their guests. A special thanks to Richa who really took care of me when I fell down whilst shopping. The Rooms: The rooms are a good size, with a double bed, desk and a small table and an armchair. The bathroom is also decent in size, with a bath tub. However, despite being renovated some years ago, I feel that the rooms need to be refurbished and the carpets to be replaced. The whole set up is in dire need of modernisation. I wasn’t happy with my room, the carpet was very dirty, the room in general was dusty. However, Mr. Mukesh took exceptional care to ensure that my room was clean & tidy every day for my 10 day duration! Thanks to Mr. Mukesh, my room was made more comfortable and all of my complaints were dealt with promptly. Breakfast: Generally a good spread. However, the morning bakery section can be improved with more choice.

Amazing hotel, exceeded expectations on all areas. Very elegant, super clean, amazing service

It was a horrible experience overall never ever again, if it’s a hotel X I can understand but nothing to do with Sheraton standards, it’s too old even plugs in the room is not working ac is not working they brought external heater, bathroom is dirty even there is no proper trash bin, you have to see and smell all the trash….. never again

I was expecting much from sheraton. The bathrooms were not clean with broken faucets.

Cleanliness in room and common areas, helpful staff, tasty breakfast options, and nice location were all pluses

Clean room, wonderful staff. Everyone one was attentive and friendly. Had a great stay. The food is excellent. Will definitely revisit and recommend the hotel to friends and family. Thanks for making our stay perfect.

Luxurious, glamorous and super clean hotel, exceeded our expectations. And we are so amazed and grateful for the hospitable hotel and dining room breakfast staff and their kindness - Mr. Sathish Kumar, Carlton, Pooha, Kritiak, Shiteal, Khushboo

Great staying here as always - wonderful staff, convenient location and a clean property.

It was a good experience to stay in Sheraton in Saket. Staff was friendly and helpful. Rooms were clean .Renu the room cleaner was great and very helpful. Overall we really enjoyed our stay in Sheraton. Highly recommended.

This is a very nice hotel. We can imagine that we'd use it again. Things worked smoothly, location is quite good in south Delhi next to CityWalk Mall. There were no real issues with service at the hotel, but the staff at breakfast seemed kind of like zombies. Not very friendly and really not very attentive. It was all easy to manage.

This was the best hotel we stayed at in India, and honestly probably anywhere. Great shower and amazing breakfast.

Location: The hotel is located in Saket, South Delhi just next to the biggest shopping malls DLF Avenue and City Select Walk. The location is perfect for shopping, touring, and going around the very posh area Mehrauli, which isn’t too far. The area is very safe & quiet and the palm lined footpaths are very pretty. There’s also a big Costa Cafe just after Haldirams and also an ATM machine. The Hotel: Reception is very impressive with a huge centre piece containing fresh flowers is beautiful. The lobby is equally nice with good seating area and is very clean and tasteful. The staff are highly professional and very nice and look out for their guests. A special thanks to Richa who really took care of me when I fell down whilst shopping. The Rooms: The rooms are a good size, with a double bed, desk and a small table and an armchair. The bathroom is also decent in size, with a bath tub. However, despite being renovated some years ago, I feel that the rooms need to be refurbished and the carpets to be replaced. The whole set up is in dire need of modernisation. I wasn’t happy with my room, the carpet was very dirty, the room in general was dusty. However, Mr. Mukesh took exceptional care to ensure that my room was clean & tidy every day for my 10 day duration! Thanks to Mr. Mukesh, my room was made more comfortable and all of my complaints were dealt with promptly. Breakfast: Generally a good spread. However, the morning bakery section can be improved with more choice.

Great location, perfect ambiance, very nice room.

We had an excellent 2-night stay at the hotel. The room was clean and spacious. Food at the breakfast and dinner buffet was delicious and staff there were very helpful. We were also impressed by the transportation services they provided, both by the drivers and the airport manager who met us. Their location right next to a large mall was very helpful.

Staff courteous, room excellent. Enjoyed the lounge which was ran very well. Food excellent. Good location for the malls. Did a Delhi tour with the hotel car and driver which was good value and interesting. Can recommend

Everything was lovely. Beautiful hotel with excellent food and service. Room was spacious and lovely. Great locations near huge shopping complex, plus easy access to Delhi metro

Excellent all round facilities , very comfortable bed and friendly and helpful staff. The Gym was well equipped and nice steam room and sauna.

Had a wonderful stay! Airport pick up was great and felt very safe. Arrived at hotel and staff were very welcoming. They did what they could to get me a room as early as possible to check in. The room was large and comfortable. Breakfast and hotel restaurants were excellent. Don’t have anything bad to say and will definitely stay again on my next trip!

Nice stay very comfortable rooms and very polite and helpful staff. Location is of course central.

The stay was pleasant but the staff were very rude when we had to cut our trip short due to unforeseen circumstances and family emergency. The manager did nothing to assist with our stay or compensation for this. We had requested even a partial refund of our days remaining that were paid for and they did not assist and directed us back to where we booked. Hotels.com tried to assist but pointed us back to the hotel and said there is nothing that they can help with

I was staying in this hotel and i had a great experience everyone is very polite helpful and friendly. And would really appreciate the cooperation and efforts in making my stay comfortable in convenient.Mr. Anmol and Ms. Swati in front office and Ms . Teresa in service

The staff is by far the reason for my 5-Star review. We received personalized and customized attention and service in every aspect at the Sheraton, including but not limited to housekeeping and dining.

Great hotel and best customer service. The staff went above and beyond to address any issues.

Ideally situated safe environment. Staff were excellent.. very helpful, outgoing and always put safety first. Enjoyed breakfast and the wonderful selection buffet lunch. Would stay there again so close to shopping, had a lovely stay so thanks again. 🙂👍

Clean room, wonderful staff. Everyone one was attentive and friendly. Had a great stay. The food is excellent. Will definitely revisit and recommend the hotel to friends and family. Thanks for making our stay perfect.

Great hotel perfect service excellent breakfast

Had a wonderful stay! Airport pick up was great and felt very safe. Arrived at hotel and staff were very welcoming. They did what they could to get me a room as early as possible to check in. The room was large and comfortable. Breakfast and hotel restaurants were excellent. Don’t have anything bad to say and will definitely stay again on my next trip!

Breakfast had a lot of options. The food was delicious, the staff were attentive. We arrived at 3 am. We were able to order a small meal at their 24 hour restaurant. The chicken tikka grill and naan were very tasty.

Staff were really professional and always smiling ready to help

This is a very nice hotel. We can imagine that we'd use it again. Things worked smoothly, location is quite good in south Delhi next to CityWalk Mall. There were no real issues with service at the hotel, but the staff at breakfast seemed kind of like zombies. Not very friendly and really not very attentive. It was all easy to manage.

Location: The hotel is located in Saket, South Delhi just next to the biggest shopping malls DLF Avenue and City Select Walk. The location is perfect for shopping, touring, and going around the very posh area Mehrauli, which isn’t too far. The area is very safe & quiet and the palm lined footpaths are very pretty. There’s also a big Costa Cafe just after Haldirams and also an ATM machine. The Hotel: Reception is very impressive with a huge centre piece containing fresh flowers is beautiful. The lobby is equally nice with good seating area and is very clean and tasteful. The staff are highly professional and very nice and look out for their guests. A special thanks to Richa who really took care of me when I fell down whilst shopping. The Rooms: The rooms are a good size, with a double bed, desk and a small table and an armchair. The bathroom is also decent in size, with a bath tub. However, despite being renovated some years ago, I feel that the rooms need to be refurbished and the carpets to be replaced. The whole set up is in dire need of modernisation. I wasn’t happy with my room, the carpet was very dirty, the room in general was dusty. However, Mr. Mukesh took exceptional care to ensure that my room was clean & tidy every day for my 10 day duration! Thanks to Mr. Mukesh, my room was made more comfortable and all of my complaints were dealt with promptly. Breakfast: Generally a good spread. However, the morning bakery section can be improved with more choice.

Great location in the heart of New Delhi in close proximity to historical sites and high-end shopping.

Excellent location with easy access to a large shopping mall nearby, to sightseeing in New Delhi (Qutb Minar site is fairly close) and to Airport (20-30 minutes' drive). Staff was excellent.

Cleanliness in room and common areas, helpful staff, tasty breakfast options, and nice location were all pluses

Ideally situated safe environment. Staff were excellent.. very helpful, outgoing and always put safety first. Enjoyed breakfast and the wonderful selection buffet lunch. Would stay there again so close to shopping, had a lovely stay so thanks again. 🙂👍

Everything was lovely. Beautiful hotel with excellent food and service. Room was spacious and lovely. Great locations near huge shopping complex, plus easy access to Delhi metro

Staff is good location is great

Nice stay very comfortable rooms and very polite and helpful staff. Location is of course central.

good location as shopping mall is very close. room is clean, tidy, pretty new. breakfast is not good to international customer.

We had an excellent 2-night stay at the hotel. The room was clean and spacious. Food at the breakfast and dinner buffet was delicious and staff there were very helpful. We were also impressed by the transportation services they provided, both by the drivers and the airport manager who met us. Their location right next to a large mall was very helpful.

Excellent staff and hotel facilities only let down by the breakfast buffet. Food options very tired menu needs updating and needs to be tasty.

Excellent customer service at all levels and great food. The hotel was in a quieter location and had great amenities.

Pavilion crew was very good. Rahul at the Chinese restaurant was exceptional.

great place to sit and chat. Breakfast buffet had many choices for all palates. Good overall service and value for money.

Clean room, wonderful staff. Everyone one was attentive and friendly. Had a great stay. The food is excellent. Will definitely revisit and recommend the hotel to friends and family. Thanks for making our stay perfect.

Great hotel perfect service excellent breakfast

Breakfast had a lot of options. The food was delicious, the staff were attentive. We arrived at 3 am. We were able to order a small meal at their 24 hour restaurant. The chicken tikka grill and naan were very tasty.

Nice friendly staff. Great breakfast!

good location as shopping mall is very close. room is clean, tidy, pretty new. breakfast is not good to international customer.