Is parking available at the property?

Parking is available at the property, but it is limited. Guests should be aware that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekends from 4:00 AM to 11:00 AM for a fee of approximately EUR 13.90 for adults and EUR 6.95 for children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 15:00, and check-out time is 11:00. Early check-in and late check-out may be available for an additional fee of EUR 20, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Marseille, within a 5-minute drive of La Vieille Charite and the Museum of European and Mediterranean Civilisations. It is approximately 1.7 miles from Le Dôme and 1.9 miles from Fort Saint Jean.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

ibis Marseille Centre Gare Saint Charles Hotel

What guests think

ibis Marseille Centre Gare Saint Charles draws praise for its unbeatable location beside Gare Saint‑Charles and generally friendly staff, while reviews frequently mention very small, basic rooms and occasional issues with air conditioning or heating and dated maintenance.

Many find the breakfast good and available very early, and the on-site bar/restaurant convenient. Common drawbacks include tiny bathrooms, minimal in-room amenities (no kettle or fridge), paid luggage storage, and sporadic billing or key‑card problems. The area around the station can feel dirty or unsafe to some, and a few guests struggled to find the entrance. Overall, it suits short, transit‑focused stays more than longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are convenient, including late service mentioned by some guests. Luggage storage is via paid lockers, and parking is not private/on-site, so nearby paid options or advance booking may be needed.

Related guest reviews

8

Carol

Oct 2, 2025

·

Stayed 2 nights

I like the newish blackout curtains on the window. Reception provided me with two extra pillows. The updated menu at the restaurant has wider range of food altho the service is patchy.

8

Isabelle

Jul 19, 2025

·

Stayed 1 night

Hotel calme pourtant proche de la gare. Attention, il est mentionné parking sur place mais pas privé, donc si pas réserve sur one park, pas de stationnnement proche. Petit dejeuner tres correct

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8

Josiane

Nov 27, 2023

·

Stayed 1 night

pou le bar: ok - pour la cuisine : menu avec peu de choix. Les frites infectes par mauvaise cuisson, non croustillantes et pâteuses. Pour nous belges, une honte ! Steak haché servi sec, sans sauce ni petite salade/tomate pour garnir. sinon personnel serviable heureusement ! Côté Hôtel rien à redire : accueil et enregistrement parfait, chambres simples mais fonctionnelles et aussi très propres. On y retournera mais n'y mangerons plus au restaurant. Proposez spaghetti ou lasagnes par exemple, éventuellement des plats froids ........

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10

Karen

Jan 7, 2024

·

Stayed 1 night

Très bon séjour Personnel très sympathique et agréable De plus nous avons très bien mangé Le barman est très professionnel Nous reviendrons Je recommande

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8

Fania

Oct 27, 2024

·

Stayed 1 night

The most convenient location to access the train station, the staff was at some point overwhelmed, and the wait to have service seemed a bit long. The bar downstairs is convenient. I have to note that the shower/shampoo soap in my room was water down,

8

Lee

Aug 26, 2024

·

Stayed 1 night

The room was small but the hotel was conveniently located right next to the main train station whoch was a priority for me. I only spent one night. It would have been great if I could have left my luggage at the front desk but instead they offered lockers that you had to pay for.

4

Takuto

Sep 1, 2025

·

Stayed 1 night

The room facilities are minimal, and they don't offer luggage storage on check-out day, so you have to use a locker, which is too expensive.

10

SCARLETT

May 21, 2025

·

Stayed 1 night

Very nice welcome when I arrived quite late, I could still order some food and drink. Room was fine and the location of the hotel is excellent just next to the train station and within walking distance to the city centre.

8

alexandre

Jan 23, 2026

·

Stayed 1 night

le personnel très agréable, petite chambre, pour info, l’hôtel n’a pas de parking donc à rajouter le parking 28 € en plus.

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10

Foose &

Jul 21, 2024

·

Stayed 1 night

Conveniently closed to the train station. Nice staff. Nice restaurant. Convenient late hours bar with food. The only problem was that the third bed was wet and we keep getting water from who knows where. But it wasn't a big deal. We ended up staying two nights.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and public areas, but feedback is mixed. There are recurring notes about stained carpets or bathrooms and a few reports of pests (ants or cockroaches), plus occasional unpleasant odors.

Related guest reviews

10

Tara

Oct 8, 2025

·

Stayed 1 night

Hôtel parfaitement situé, calme et avec des chambres très propres.

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2

Paula

Oct 8, 2023

·

Stayed 2 nights

Hotel room was tiny, bathroom was even smaller, very compact, struggled to brush my hair without banging the wall. bed very uncomfortable and bathroom full of ants all over the floors and up the walls in the bedroom however location was great and reception staff and bar staff lovely and breakfast was very good

2

Celine

Jul 31, 2023

·

Stayed 1 night

Hotel tres vieux faut changer les matelas Et decouvert quelque punaise de lit secher alors attention a vos affaires pour ne pas en ramener chez vous conseille laver vos affaire a 60 degres . Et valise au nettoyeur vapeur

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4

Son

Jun 5, 2025

·

Stayed 2 nights

Tiny room, smelly beds. The AC did not run well although I set at 17C or lower. One light in the bathroom was broken, the toilet seat was also broken. The beds were not flat, and u comfortable. I toon the video of the hotel, and could not upload since onky photos are allowed here.

2

Nadia

Jul 27, 2025

·

Stayed 4 nights

Staden var smutsig och hotellrummet var full med kackerlackor och småkryp. Teven krånglade. Personalen var trevlig och vi fick ett nytt rum sista natten men jag kunde inte sova utan jag satt och vaktade ifall det fanns kackerlackor. Man vill ju inte ta med dem hem.

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8

Kathleen

Jun 24, 2025

·

Stayed 1 night

An ideal hotel when travelling by train. Just a very short walk across the road from main station. Hotel quite basic but the room was comfortable and clean. There is a bar with outside seating. Bearing in mind how close it is to train station the area was very quiet at night.

10

Valentin

May 25, 2025

·

Stayed 1 night

Chambre très propre et personnel très aimable

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6

Jean Marc

Dec 16, 2022

·

Stayed 1 night

Pas top et pas net ! Un nettoyage en profondeur est à prévoir ! Moquette sales, toile d’araignée entre la table de nuit et le mur, traces orangées dans la douche… Néanmoins, personnel agréable.

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10

Rachel

Oct 11, 2023

·

Stayed 2 nights

Located really well and very clean

6

migena

Dec 11, 2022

·

Stayed 19,332 nights

The room and bathroom were very small and not that clean. Right by the metro/train station, it is so easy to go to another city from there.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small with very compact bathrooms and basic furnishings; some guests found beds comfortable while others reported sagging or hard mattresses. Climate control can be weak or faulty, amenities are minimal (no kettle or fridge, few outlets), and noise varies, though some rooms are quiet with good views.

Related guest reviews

8

Carol

Sep 12, 2025

·

Stayed 3 nights

Our first room opened into the area in front of the lift. We could hear the lift announcing the floor from when it was on the floor below. The conditioning did not work in our room. When I told the receptionist this, she moved us to a room in the adjacent corridor. This was a quieter room.

8

James

Sep 8, 2023

·

Stayed 3 nights

A very pleasant stay in a conveniently located hotel. Staff are friendly and facilities are normal for an Ibis red hotel. Beware that there is no kettle or fridge in the room . I did not have breakfast there because I did not want a big breakfast so the 11 euro buffet was not required

8

CHANTAL

Nov 8, 2025

·

Stayed 1 night

Pas de chauffage mi Novembre ds la chambre où il faisait froid. Lit inconfortable, matelas trop mou. Tres mal dormi. Tres bon petit déjeuner par contre. Emplacement idéal pour le train

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4

Angela

Jul 15, 2023

·

Stayed 2 nights

AC unit did not cool the room. It was difficult to sleep due to the heat in the room. Room was very small.

6

Emmanuel

Jul 3, 2024

·

Stayed 2 nights

séjour professionnel de deux nuits. Chambre ridiculeusement petite. Salle de bain idem. Vu sur les rails de chemin de fer avec le son qui va avec bien sur.Hôtel vieillot. Qui mériterait bien un gros relookage. J'ai eu l'impression d'avoir fait un retour dans le passé.

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8

Henry John

Feb 4, 2025

·

Stayed 4 nights

Nice stay at very conveniently placed hotel next to main rail station. However, our room had almost no electrical outlets, and no coffee machine. Not dealbreakers, of course, but in a competitive market for hotel accommodation, Ibis should be providing these things. Also, everything is a "pay for" extra, it seems... baggage storage, for example. Ouch.

8

Elizabeth

Feb 5, 2024

·

Stayed 2 nights

Well located hotel right next to main train station . Very little noise from station

8

Baris

Jun 25, 2024

·

Stayed 2 nights

It was close to city center and next to central station where you can use the subway or buses in city. Also connection with other cities of France and nearby airport can be made easily from here. Rooms are normal but the worst thing is there's no plug on neither headboard of the bed or inside the bathroom. Only under the desk. Overall, it was an efficient stay.

8

William

Oct 24, 2025

·

Stayed 2 nights

Petite chambre propre avec une superbe vue sur la mer.

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6

Kwok Fung

Aug 30, 2025

·

Stayed 2 nights

Its right next to the train station, and its very convenient. However, the room is very small, especially the bathroom. Also, the AC is weak and not cool enough during summer. Location is very good, as its close to several car rental companies.

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Service

Staff are frequently described as friendly and helpful, and some issues were resolved promptly. However, several reviews mention billing or double‑charge errors, key‑card problems, long waits when busy, and occasional unhelpful responses.

Related guest reviews

2

Claus Kornerup

Aug 14, 2025

·

Stayed 3 nights

There were no keycards for the doors, so they had to let everyone in individually. We wasted an hour in that the first day and cancelled the remaining of our stay. Unsatisfactory.

10

Paul

Jun 6, 2025

·

Stayed 2 nights

Friendly & helpful staff, a clean & simple room, next to the train station. Can’t go wrong with that!! Overall happy stay.

10

Alexis

Mar 4, 2024

·

Stayed 1 night

Accueil génial. Je suis arrivé à 12h30 et j'avais un rendez vous à 14h30. Il m'était plus aisé de déposer mes affaires avant, étant arrivé en train. Malgré le check in prévu à 15h, l'hotesse d'accueil m'a proposé de prendre la chambre maintenant et a adapté le lit, mon collègue devant m'accompagner s'étant désisté. Elle a choisi volontairement une chambre avec une belle vue et si elle me lit je l'en remercie chaleureusement. La chambre était tout comme il faut, juste un peu exigue dans les toilettes. Le petit dej était excellent. Matelas de qualité et pas de bruit parasite. J'ai tres bien dormi

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4

Scott

Mar 19, 2023

·

Very unfriendly staff at front desk. It seems they don’t want to be bothered with any questions. If they don’t like their job, they better stay home. Breakfast area very overcrowded and the clientele was not my cup of tea. I saw their fingers in the buffet several times. Location is great and the hotel needs a real refurbishment

6

Sylvia

May 21, 2025

·

Stayed 1 night

Liked being near to staion. Bedroom lights not working. Payment taken twice in error. I need refund!

2

Angela

Jun 24, 2025

·

Stayed 3 nights

Horrible experience about security of building. Someone was knocking on my door at 1am without stopping. My husband had to yell and threaten to call the police for person to go away. I thought someone was trying to gain access to my room to rob us. They did not say a word, only banging on the door. There is a vulnerable spot as lifts can be operated without electronic keys. I felt very scared and unsafe. We called the concierge and asked for someone to check CCTV. No one got back to us with an explanation or apology. NEVER going back there. Thank god it happened on my last night anyway.

8

Fania

Oct 27, 2024

·

Stayed 1 night

The most convenient location to access the train station, the staff was at some point overwhelmed, and the wait to have service seemed a bit long. The bar downstairs is convenient. I have to note that the shower/shampoo soap in my room was water down,

8

V

Feb 10, 2026

·

Stayed 2 nights

Réservation sur hôtels.com, 3 chambres ont été règle sur place ,et de retour chez moi ,je m aperçois que les chambres ont aussi ete prélevées sur mon compte bancaire

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8

RICK

Nov 15, 2025

·

Stayed 2 nights

Very good hospitality. Friendly receptionists. Warm greetings.

10

Josiane

Dec 10, 2024

·

Stayed 1 night

Accueil chaleureux- personnel sympathique

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AI-generated summary based on recent guest reviews

Location

Next to Gare Saint‑Charles for trains, metro, and the airport bus, and within walking distance of central sights. Several guests found access poorly signposted and noted the area can feel dirty or unsafe, though some stays were quiet.

Related guest reviews

8

Arnaud

Dec 13, 2025

·

Stayed 1 night

Environnement pas top

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10

Nicole

May 12, 2025

·

Stayed 1 night

Great location. Just push your luggage off the train and across the street and you are here! Best Feature of all! Tiny room but perfect for a quick overnight for an early trip by the train or take the bus from the train station to the airport!

10

John

Sep 19, 2023

·

Stayed 2 nights

The location was perfect for us as it was close to the train station, metro and airport bus. Just 2 metro stops to the old port. Good restaurants all around the area.

8

Kathleen

Jun 24, 2025

·

Stayed 1 night

An ideal hotel when travelling by train. Just a very short walk across the road from main station. Hotel quite basic but the room was comfortable and clean. There is a bar with outside seating. Bearing in mind how close it is to train station the area was very quiet at night.

10

Marie Christine

May 28, 2025

·

Stayed 1 night

Pratique à quelques mètres de la gare

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4

Elma

Apr 28, 2025

·

Stayed 3 nights

Also es ist direkt am hauptbahnhof und es fühlt sich sehr unsicher an.

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8

Sharon

Apr 2, 2023

·

Stayed 1 night

Very convenient to the train station and especially to the rental car counters in Marseille.

10

Anna

Aug 18, 2025

·

Stayed 1 night

The hotel was really good except that it was so difficult to find. It is so badly signposted that we were unable to find it despite being so close to the station. Some signs would have made the walk so much easier. It should have taken minutes but it took more than 1/2 an hour and even people who we asked/ taxi drivers and other hotel workers said it is so tricky to find.

10

Emilie

Jun 27, 2025

·

Stayed 1 night

Hôtel idéalement situé pour découvrir Marseille !bys,métro et gare au pied de l établissement. Excellent accueil à l arrivée !l'hotesse a pris le temps de nous conseiller sur notre itinéraire. La chambre est sobre,sans "artifice "mais propre et fonctionnelle. Literie de grand confort !nous avons eu la chance d'avoir une vue panoramique sur Marseille et Notre Dame !excellent séjour !

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2

Bryce

Oct 24, 2025

·

Stayed 1 night

So hard to get to.

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Dining

Breakfast is generally good with decent variety and very early service, though some find it overpriced or occasionally short on items. The on-site bar/restaurant is handy but food quality and service are mixed.

Related guest reviews

8

vincent

Jun 12, 2025

·

Stayed 1 night

Pdj décevant, pour un budget nuit + pdj à quasi 200€, un laitage ou un fruit aurait été apprécié.

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8

Carol

Oct 2, 2025

·

Stayed 2 nights

I like the newish blackout curtains on the window. Reception provided me with two extra pillows. The updated menu at the restaurant has wider range of food altho the service is patchy.

10

Anissa

Aug 10, 2023

·

Stayed 7 nights

Je recommande cet hotel, a proximité des commerces, des restaurants, de la gare, qui est tres bien desservie, Nous avons pris formule petit dejeuner seulement, qui est excellent, large choix de nourriture, nous avons ete tres tres satisfait, le personnelle vraiment au top merci pour cela

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8

francoise

Aug 1, 2025

·

Stayed 1 night

Un ibis rien de plus rien de moins, suffisant pour une nuit lors d'un déplacement professionnel. Personnel agréable petit déjeuner ave beaucoup de choix

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8

Josiane

Nov 27, 2023

·

Stayed 1 night

pou le bar: ok - pour la cuisine : menu avec peu de choix. Les frites infectes par mauvaise cuisson, non croustillantes et pâteuses. Pour nous belges, une honte ! Steak haché servi sec, sans sauce ni petite salade/tomate pour garnir. sinon personnel serviable heureusement ! Côté Hôtel rien à redire : accueil et enregistrement parfait, chambres simples mais fonctionnelles et aussi très propres. On y retournera mais n'y mangerons plus au restaurant. Proposez spaghetti ou lasagnes par exemple, éventuellement des plats froids ........

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10

Julie

Aug 8, 2022

·

Stayed 2 nights

What a gem of a hotel! The staff were amazing, very friendly and helpful. Rooms were small but clean. The restaurant was excellent for both breakfast and dinner.

8

hervé

Feb 22, 2026

·

Stayed 1 night

Salle de bain un peu petite surtout acces wc. Tres bon accueil, service de restauration corect et bon petit dejeuner.

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10

Jean-Dominique

Oct 11, 2025

·

Stayed 1 night

Chambre propre et calme. Petit déjeuner bien

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6

Jacques

Nov 24, 2025

·

Stayed 1 night

Pas de pain...attente longue. Pas de cuillère, pas de bol. Dans la chambre ras Dans la salle de bain pas de lave toilette et peu de papier

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8

SANDRINE

Jan 11, 2024

·

Stayed 1 night

Chambre agréable, petit déjeuner très copieux avec du choix et servi à partir de 4h30. Hôtel en réfection mais ce n est pas gênant. On ne peux pas être plus près de la gare.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $133	12 $119	13 $107	14 $101
15 $97	16 $111	17 $105	18 $124	19 $105	20 $104	21 $101
22 $98	23 $104	24 $105	25 $119	26 $107	27 $98	28 $94
29 $91	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $104	3 $100	4 $94	5 $94
6 $87	7 $96	8 $99	9 $93	10 $100	11 $94	12 $93
13 $92	14 $95	15 $99	16 $100	17 $100	18 $81	19 $80
20 $86	21 $83	22 $87	23 $84	24 $96	25 $86	26 $80
27 $81	28 $88	29 $86	30 $87	31 $97

ibis Marseille Centre Gare Saint Charles

About this property

Location

Room options

Room, Multiple Beds

Premium Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed

2 Adjacent Double Rooms (Non-Connecting)

Standard Room, 2 Twin Beds

Guest reviews of ibis Marseille Centre Gare Saint Charles

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Marseille Centre Gare Saint Charles

Considering this hotel for your Marseille trip?

Prices for upcoming dates