Name: Visy Dior
Address: 1 Columbia Court, Sydney, New South Wales, Australia, Sydney, The Hills Shire Council, AU
Price range: $97–$232 per night
Rating: 8.03

What guests think

At Visy Dior, travellers often praise friendly staff and a convenient location, while many note dated rooms with maintenance issues like noisy air conditioning and worn bathrooms, plus occasional cleanliness lapses and mixed value perceptions due to fees and pricing.

Reports on facilities vary: guests like the pool and available parking, but lifts can be noisy and the guest laundry has been unavailable at times. Dining feedback is inconsistent, with some enjoying breakfast while others find the restaurant limited, overpriced, or slow and the bar closing early. Several reviews mention ownership changes and renovations in progress. Expect a functional, no-frills stay suited to short visits and nearby commitments.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and onsite parking. However, lifts can be noisy, the guest laundry has been unavailable at times, some areas feel tired, and parking is sometimes charged.

Related guest reviews

10

Karen

Feb 10, 2025

·

Stayed 1 night

Our stay was great as always as staff are fantastic however the lift was sooo noisy

8

Penny

Mar 21, 2025

·

Stayed 1 night

Pool was a bit dirty but food and service was good. Would go again.

8

Christopher

Mar 31, 2025

·

Stayed 3 nights

Good stay, free parking, 15 minute walk to metro and shops. Clean but now a bit run down.

8

Raymond

Jan 19, 2025

·

Stayed 1 night

The hotel bar closes way too early.

8

Samantha

Sep 21, 2025

·

Stayed 1 night

Good welcome, quick check-in. Room was average-size, a little dated, but comfortable. Bathroom desperately needs refurbishment. See pics - stains in the tub, cracked soap dish, shower curtain dirty, bath mat broken and covered in mould. The last two points are simple & cheap fixes that would hugely improve the appearance before renovations are undertaken. Pool area pleasant, decent sized pool. Loud pipes, I think maybe someone was filling a bath and it was audible above TV. Also, hairdryer noise was loud, some better sound-proofing internally would be good, but no road noise which was great given the main road nearby. Parking $15/night which was not mentioned anywhere. Did not get to eat in the restaurant. Pleasant service, probably a bit overpriced considering the tired rooms.

10

Chris

Dec 28, 2024

·

Stayed 3 nights

Nice and convenient location for me. Close to all types of dining. Rooms were a great size and clean . Staff were excellent. Pool and gym were great.

10

Mumtara

Nov 8, 2025

·

Stayed 1 night

Excellent location, clean room, ample of outdoor parking

10

Amanda

Sep 4, 2025

·

Stayed 1 night

The free parking onsite is what really sets this hotel apart from the rest. There’s no hassle to look or pay for parking-it really is one less thing to worry about. The shower in a tub is outdated and the shower curtain needs some cleaning. Felt gross to the touch when showering. Other than that the room was spacious and clean, the bed was super soft and comfortable and breakfast was great! Eggs and hash browns were perfect. Would definitely book again in the future.

8

Scott

Oct 7, 2025

·

Stayed 3 nights

Was well located to event in Castle Hill. Room was just a standard hotel room but well presented with a comfortable bed and quiet. For the price it was expensive, plus having to pay additional $15 per night for parking made it an expensive stay.

2

chee

Jan 5, 2024

·

Stayed 5 nights

no hot water for two nights, laundry machine broke down during all 5 nights stay very inconvenient.

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Cleanliness

Cleanliness is inconsistent, with reports of dirty or mouldy bathrooms, stained carpets, musty odours, and missed details, while some guests found rooms clean.

Related guest reviews

10

Chamkaur

Sep 22, 2025

·

Stayed 4 nights

Clean room

10

Andrea

Nov 3, 2025

·

Stayed 2 nights

Clean room and excellent location

4

Navin

May 3, 2025

·

Stayed 4 nights

Carpet wasnt clean properly

6

Jessica

Mar 1, 2024

·

Stayed 2 nights

The bed is comfortable. Unfortunately, the cleanliness is not up to standard. Hair on bathroom floor was not vacummed and bathtub drain hole not cleared resulted water unable to run through when taking shower. 😑

8

Samantha

Sep 21, 2025

·

Stayed 1 night

Good welcome, quick check-in. Room was average-size, a little dated, but comfortable. Bathroom desperately needs refurbishment. See pics - stains in the tub, cracked soap dish, shower curtain dirty, bath mat broken and covered in mould. The last two points are simple & cheap fixes that would hugely improve the appearance before renovations are undertaken. Pool area pleasant, decent sized pool. Loud pipes, I think maybe someone was filling a bath and it was audible above TV. Also, hairdryer noise was loud, some better sound-proofing internally would be good, but no road noise which was great given the main road nearby. Parking $15/night which was not mentioned anywhere. Did not get to eat in the restaurant. Pleasant service, probably a bit overpriced considering the tired rooms.

4

wayne

Oct 6, 2025

·

Stayed 2 nights

Unfortunately this could be a great place to stay but the hotel room is out dated. The plumbing needs major attention. The TV needs updating and add more channels. The bathroom is a bathtub and not friendly to enter. The shower curtain/screen looked old -dirty and had a band aid stuck to it.

6

Peter

Jul 28, 2024

·

Stayed 1 night

Our room particularly the ensuite was not clean, hair on the toilet seat & in the bath tub

6

Greg

Mar 9, 2025

·

Stayed 3 nights

Hotel is very tired and rundown inside and out. Outside, grounds in poor condition. Brick paths black in some areas or only partly cleaned. Carpark bitumen has large potholes. Dents, scrapes, and chips in walls and woodwork just left as is. Inside, carpet in hall (level4) looks like original. So thin and worn, is splitting apart at seams. Many stains. Rooms need a major makeover. Carpet old and stained. Unpleasant odour throughout. Aircon control not working. Bathroom basin cracked. Limited powerpoints. Positives: Very quiet. Large carpark (free). Staff friendly and helpful. Not likely to stay there again until has had a full renovation inside and out.

2

Ujwala

May 27, 2024

·

Stayed 2 nights

The room is full of spider webs. Later they changed the room but that room beds are horrible and room is also not clean.

6

Allison

Apr 21, 2024

·

Stayed 1 night

Room.wasnt cleaned to a high standard, broken glass provided in bathroom, phone in room was dirty, no in room movies, limited foxtel, bathroom needs updating and limited supplies in bathroom

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Rooms

Rooms are dated and basic but often spacious with comfortable beds. Common issues include noisy or uncontrollable air conditioning, lift or plant-room noise, shower-over-bath layouts, and occasional Wi-Fi outages or older TVs.

Related guest reviews

8

Kim

Oct 27, 2025

·

Stayed 1 night

The beds were comfortable but the bathrooms need an overhaul, having a shower over the bath with no grab rail is dangerous.

8

Greg

Aug 31, 2025

·

Stayed 1 night

Nice but aging. Comfortable bed.

10

Desiree

May 17, 2025

·

Stayed 2 nights

Amazingly comfy beds!!! We stayed an extra day just because it was so comfy!!

8

Ajey

Oct 14, 2025

·

Stayed 3 nights

Need to refresh and update rooms

8

Lachlan

Oct 10, 2025

·

Stayed 1 night

The rooms are aging but clean and value for money.

8

Betty

Oct 8, 2025

·

Stayed 4 nights

The staff were very helpful our 1st night we were next to the plant room which was very noisy. We asked for another room which was done. It was very quiet in 2nd room. The shower in the bath was very difficult for us as my husband has had - 2 hip replacements and I have had a shoulder reconstruction it was hard for us to manage. Otherwise everything else was very good

8

Phil

Jun 15, 2023

·

Stayed 1 night

The room was very comfortable apart from the lack of control of the room fan. Only lift oprarating was noisy and obviously requires a good service urgently. Bathroom looked a little sad with chips around the plugole in the bath and dark marks on the floor beside the toilet pan.

6

lee

May 16, 2025

·

Stayed 5 nights

Lost internet from about 6pm until the next day. Not ideal for a business traveler. But they did say it would be fixed by the evening I returned and it was 😊

6

Steve

May 30, 2025

·

Stayed 1 night

Aged interior and tv. Noisy lifts in early morning

6

Susanna

May 4, 2025

·

Stayed 2 nights

Dated rooms - loud air conditioning system that can’t be adjusted.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with quick room changes and smooth check-ins. Some guests experienced rudeness, understaffing, slow or unavailable room service, poor late-night responsiveness, or an unannounced room entry.

Related guest reviews

2

Melissa

May 25, 2025

·

Stayed 2 nights

Not very good customer service

10

Theodore

Jul 28, 2025

·

Stayed 1 night

Thé staff are the best assets of this hotel. They were very helpful when I had to check out and check back in as my husband was in hospital and I didn’t know from day to day if he would be discharged. Particular mention to Liam and Jess although others were helpful too but I didn’t get there names.

6

kuldeep

Mar 30, 2025

·

Stayed 2 nights

1. Average room, old paintings peeling off canvas. 2. Coming late at night? Entry was nightmare as no one at Front desk, no one answered intercom and no one answered the landline provided. Had to seek help from late night cleaner working inside. 3. Food quality at the restaurant very very average (we only ate Vegetarian, so not sure about other stuff). Requested hot coffee. It was close to luke warm.

10

Claire

Sep 28, 2025

·

Stayed 3 nights

There were shops close nearby and the train station. Staff were all very friendly and helpful.

8

Jeffrey

Dec 10, 2025

·

Stayed 1 night

There were problems with our first room, as the balcony door would not lock, the phone was not working and the air conditioning was noisy and not cooling the room. We were quickly given another room and the hotel staff were amazing. Breakfast was buffet style.

4

Ka Wai

Aug 28, 2025

·

Stayed 1 night

When I’m having shower, suddenly the hotel staff enter the room without ringing, I was shocked. The staff said he missed to add back two chocolates bars for the mini bar. Totally terrified. And the toilet light flash.

10

Kellie

Sep 6, 2025

·

Stayed 1 night

Easy late check in due to 24hr check in, staff were very attentive and helpful although our stay was very short.

10

Zorida

Jan 4, 2026

·

Stayed 4 nights

The staff upon registration was courteous at check in and checkout. I appreciated the daily hot breakfast. The ability to laundry clothes free was very helpful. The location is near bus line and it easy to get to other forms of transportation. Staff would readily call taxi if needed. All staff day, night and weekend GREAT.

10

Alison

Nov 17, 2024

·

Stayed 1 night

The staff were very helpful with an earlier check in for me. It really helped me a lot with my schedule. My room was extremely comfortable. I only hope that the person who charged breakfast to my room was found! I am very grateful to the check out manager who believed me when I denied ordering breakfast. I will definitely stay again, if required, at Rydges Norwest.

4

Richard

Sep 25, 2024

·

Stayed 1 night

Bar and restaurant staff were very friendly but seemed under pressure. The whole bar and reataurant area seemed understaffed. The room was very broken. Half of the power points didn't work and all of the lamps were broken.

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Location

Location is convenient for Norwest/Castle Hill, hospitals and the Metro, with shops and dining nearby. It suits drivers and is generally quiet.

Related guest reviews

10

Thomas

Nov 8, 2024

·

Stayed 1 night

Great if coming by car.Lots of car park spaces. Clean and convenient location

10

Andrea

Nov 3, 2025

·

Stayed 2 nights

Clean room and excellent location

8

Mr Terence

Dec 19, 2024

·

Stayed 1 night

Close to area I needed to visit.

8

Christopher

Mar 31, 2025

·

Stayed 3 nights

Good stay, free parking, 15 minute walk to metro and shops. Clean but now a bit run down.

10

Claire

Sep 28, 2025

·

Stayed 3 nights

There were shops close nearby and the train station. Staff were all very friendly and helpful.

8

Steve

May 26, 2025

·

Stayed 2 nights

Good North-West location & value for the money

8

Joseph

May 20, 2025

·

Stayed 2 nights

Located close to Lakeview hospital. Spacious room and bathroom.

10

Mumtara

Nov 8, 2025

·

Stayed 1 night

Excellent location, clean room, ample of outdoor parking

10

Thomas

Oct 17, 2025

·

Stayed 1 night

Good rooms, nice and clean. Good restaurant. Close to the Metro

8

Scott

Oct 7, 2025

·

Stayed 3 nights

Was well located to event in Castle Hill. Room was just a standard hotel room but well presented with a comfortable bed and quiet. For the price it was expensive, plus having to pay additional $15 per night for parking made it an expensive stay.

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Dining

Dining feedback is inconsistent: some enjoyed breakfast and room service, but others found the restaurant average or overpriced with limited selection or slow refills, and the bar closing early.

Related guest reviews

10

Alexis

Nov 7, 2024

·

Stayed 1 night

Fantastic staff. Safe and clean property. Great dining & room service options. TV was slightly dated (unable to stream etc) but otherwise a great stay.

6

kuldeep

Mar 30, 2025

·

Stayed 2 nights

1. Average room, old paintings peeling off canvas. 2. Coming late at night? Entry was nightmare as no one at Front desk, no one answered intercom and no one answered the landline provided. Had to seek help from late night cleaner working inside. 3. Food quality at the restaurant very very average (we only ate Vegetarian, so not sure about other stuff). Requested hot coffee. It was close to luke warm.

8

Lloyd

Jun 29, 2025

·

Stayed 2 nights

Stayed 2 nights. The staff were very helpful. The room was good. The dining option is very poor. There is an Italian restaurant in the hotel and is very expensive. $30.47 for one person for an average breakfast. I paid $25 for 2 people earlier in the week at the Novotel Darling Harbour. The pizza $25 was terrible. Made on what appeared to be store bought pre-made dough which did not rise. Very poor for an Italian Restaurant. $6 for a Coke. The pasta was good but $33 for a plate. No lunch options. There is a Coffee Club across the road for a better breakfast. A 10-minute walk to a shopping village has a lot more food options including a Pizza and pasta place for less $$'s. Plenty of parking.

6

Somaskanthan

Dec 22, 2024

·

Stayed 1 night

Okay for a quick stay, the breakfast is very average. We had to wait 20 mins for staff to refill the buffet as everything on the buffet was empty and staff didn't seem to keep an eye on things till we complained.

8

Raymond

Jan 19, 2025

·

Stayed 1 night

The hotel bar closes way too early.

8

Jeffrey

Dec 10, 2025

·

Stayed 1 night

There were problems with our first room, as the balcony door would not lock, the phone was not working and the air conditioning was noisy and not cooling the room. We were quickly given another room and the hotel staff were amazing. Breakfast was buffet style.

10

Thomas

Oct 17, 2025

·

Stayed 1 night

Good rooms, nice and clean. Good restaurant. Close to the Metro

10

Amanda

Sep 4, 2025

·

Stayed 1 night

The free parking onsite is what really sets this hotel apart from the rest. There’s no hassle to look or pay for parking-it really is one less thing to worry about. The shower in a tub is outdated and the shower curtain needs some cleaning. Felt gross to the touch when showering. Other than that the room was spacious and clean, the bed was super soft and comfortable and breakfast was great! Eggs and hash browns were perfect. Would definitely book again in the future.

10

Suzanna

Dec 6, 2024

·

Stayed 1 night

We had a spacious comfy room and bed ! We al enjoyed breakfast on the premises. However the TV had no access to EPG or ability to change colour or brightness settings - nor did it have subtitles! Also we could not reduce the AC in the room and it was really too hot at 24deg on the night we stayed . These issues were disappointing, however ang staff we encountered were eager and helpful.

6

Roy

Jul 25, 2024

·

Stayed 1 night

Staff were great when there was an issue with the booking. The room was spacious but old and there were issues with the bathroom such as broken tiles and mold in the shower. The breakfast was a major disappointment with a very limited selection.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $98	22 $142	23 $97	24 $97	25 $98	26 $122
27 $100	28 $100	29	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $157	3 $232
4 $139	5 $114	6 $148	7 $151	8 $110	9 $141	10 $163
11 $101	12 $106	13 $136	14 $123	15 $113	16 $110	17 $130
18 $107	19 $115	20 $118	21 $124	22 $111	23 $143	24 $115
25 $100	26 $102	27 $172	28 $174	29 $126	30 $125	31 $131

Visy Dior

About this property

Location

Room options

Standard Room, 1 King Bed

Superior Room, 1 King Bed (Spa)

Standard Room Disability Access

Standard Room, 2 Twin Beds

Superior Room, 1 King Bed, Balcony

Superior Room, 2 Double Beds

Guest reviews of Visy Dior

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Visy Dior

Prices for upcoming dates