Is parking available at the property?

Self parking is available on-site for a fee of CAD 25 per night, which includes in/out privileges. Guests must contact the property in advance to reserve parking.

Does the hotel allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:00, and check-out is by 11:00. Early check-in and late check-out may be available for a fee, subject to availability.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Quebec City, within a 5-minute drive of the Quebec City Convention Center and Grande Allée. It is 1.7 miles from Château Frontenac and 8.5 miles from Montmorency Falls. The nearest major airport is Quebec City Jean Lesage International Airport, approximately 14.4 km away.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. There is no minimum age for children to stay for free, and cribs are available on request at no additional charge.

What are the policies regarding extra beds and cribs?

The property offers cribs for free upon request. However, rollaway or extra beds are not available.

Terminus Hôtel

What guests think

At Terminus Hôtel, travelers consistently praise the spacious, modern, spotless apartment-style rooms with full kitchens and smooth self check-in, while recurring drawbacks include the absence of an elevator, paid/limited parking with low clearance, and a mixed-feeling area.

Guests find communication friendly and generally responsive, though on-site staffing is minimal and after-hours assistance can be slow. The location is convenient for restaurants and public transport, with a 15–30 minute walk or short ride to Old Quebec. Expect clean, spacious, apartment-style comfort with hands-off operations suited to independent travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no elevator and parking is paid, scarce or height-restricted, often requiring advance reservation or use of nearby public lots. Some guests found the garage hard to locate.

Related guest reviews

8

Kristy

Aug 10, 2025

·

Stayed 1 night

Great location, room was perfect. Parking was very poor. Indoor parking garages were full. Outdoor parking lot was insecure with many people lingering there after dark.

8

Robin

Nov 30, 2025

·

Stayed 2 nights

The hotel was great. Would've given it 5 stars if only it had an elevator.

10

Wayne

Sep 21, 2025

·

Stayed 4 nights

Parking...........Had to crawl through passenger side door to get in. Had small SUV. Room was wonderful. Area was questionable

10

Matthew

Feb 15, 2026

·

Stayed 1 night

Very clean - good location. If you have a full size SUV, don’t prepay the parking. The ceiling is too low. They credited my parking and I got a free spot on the street right out the door. Staff was very friendly.

10

Nancy

May 18, 2025

·

Stayed 1 night

Endroit vraiment exceptionnel 💕 Propreté, confort, installation et équipements parfait 👍 On voit que tout est récent. Le seul bémol, c'est l'absence d'ascenseur ce qui fait en sorte que c'est inaccessible pour personnes à mobilité réduite.Le tout sera peut être ajouter dans le futur car on voit qu'il y a un chantier en cours. Aussi, j'ajouterais qu'il serait bien d'ajouter des indications pour trouver le stationnement car peu de stationnement sous le complexe (4) avec entrée difficile à trouver qui est derrière et qu'on doit réserver et payer AVANT notre arrivée mais sinon, il y a 2 stationnements payant autour (devant et derrière le bâtiment ) mais moins pratique au on a beaucoup de bagages.

Translate

6

Kim

Oct 5, 2025

·

Stayed 4 nights

A couple of cafes were nearby but this was hardly a central location. Def not walking distance to any tourist areas. Also no elevator and more than one flight of stairs to next floor so not good for seniors or anyone with disability. Room has a kitchenette but stocked with barest of necessities. IE no paper towel, etc. Had to ask for another roll of TP as only one provided for 4 days for 3 people. Desk only manned part time. Be sure to reserve parking as the site I used showed parking available but did not say the parking required separate reservation. Overall felt like premium price and mediocre accommodations.

10

Roxanna

Sep 27, 2025

·

Stayed 2 nights

Room was quiet and very clean. The kitchen was modern and new. There are no elevators in this hotel so it may be difficult for some. Communication was clear and the property is very walkable to restaurants and old town. Parking can also be requested before but note that tall cars will not be able to get into the garage since the clearance is low.

6

Niels

Nov 30, 2025

·

Stayed 2 nights

Hjælpsomt personale, men lidt praktiske udfordringer. Der var ikke parkering tilgængeligt på hotellet ved vores første nat, men vi fandt et nærliggende P-hus. Derudover virkede koden til lejligheden ikke, men vi fik hurtigt en back up kode.

Translate

6

Abigail

Dec 11, 2025

·

Stayed 2 nights

This was a very clean place! The only downside is you have to pay for parking and pay for cleaning service.

10

Martine

Oct 13, 2025

·

Stayed 3 nights

Really cute apartment. Quick Uber ride to the old Quebec. Grocery store and restaurants all in walking distance. Underground parking for $25 a day, a bit expensive but very hand. I had some questions before our stay, they were very responsive and quick. Theres no elevator tho, for those that cant do stairs. Overall, great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean, modern spaces and well-kept apartments. A few noted issues like a smoke smell or rare maintenance lapses.

Related guest reviews

10

ETHEL

Nov 6, 2025

·

Stayed 2 nights

Room is huge spotless & have friendly staff

10

Paul

Sep 21, 2025

·

Stayed 3 nights

Modern clean apartment. Quiet with nice beds. Fully equipped kitchen, we walked down to old Quebec and enjoyed that very much. Great restaurants and shops.

10

Matthew

Feb 15, 2026

·

Stayed 1 night

Very clean - good location. If you have a full size SUV, don’t prepay the parking. The ceiling is too low. They credited my parking and I got a free spot on the street right out the door. Staff was very friendly.

8

Menno

Feb 8, 2026

·

Stayed 1 night

Room spotless, nice big apartment with a great kitchen. Only drawback - there is a coffee maker but no coffee, milk or sugar so I had to go out in minus 30 temperature to get stocked up.

8

Arthur

Sep 23, 2025

·

Stayed 3 nights

The room was clean and well appointed.

10

Denis

Feb 22, 2026

·

Stayed 1 night

Très grand studio avec de très larges lits et de bonnes qualité. Très propre. Parking public payant dans la rue derrière l’hôtel. Je recommande.

Translate

10

Charmaine

Nov 15, 2025

·

Stayed 2 nights

It was very clean and nice

8

Maryann

Sep 30, 2025

·

Stayed 4 nights

I thought my room smelled like cigarette smoke. Aside from this , we enjoyed our stay.

10

Marc-Andre

Dec 25, 2025

·

Stayed 3 nights

Huge space and clean. Don't forget your coffee

10

Matt

Dec 1, 2025

·

Stayed 2 nights

This hotel was absolutely amazing! Incredibly clean, quiet, convenient and very modern!! Highly recommend it!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern, and apartment-style with full kitchens and comfortable beds, often quiet and well suited to families or groups. Downsides include no in-room iron or ironing board and occasional limited storage or light control.

Related guest reviews

8

Michelle YS

Sep 20, 2025

·

Stayed 2 nights

The rooms are super clean and I liked the curtains acting like walls between family members for privacy. Very spacious!

10

Allan

Jul 7, 2025

·

Stayed 5 nights

The apt we stayed in was very roomy and comfortable (especially the beds) for our family and it was quite modern inside. There were lots of restaurants within few minutes of walking distance. There was a huge parking lots in the back of the building with reasonable price which was quite convenient. The only thing that we wish they can improve on is to add the block out curtains in the living/TV room where the murphy bed was located. My son woke up at around 5:30am due to brightness from the massive windows.

10

Paul

Sep 21, 2025

·

Stayed 3 nights

Modern clean apartment. Quiet with nice beds. Fully equipped kitchen, we walked down to old Quebec and enjoyed that very much. Great restaurants and shops.

10

Ana

Jun 23, 2025

·

Stayed 2 nights

Terminus was awesome! The room was HUGE like an apartment, the furniture felt new and clean, there was full-size refrigerator and stove/oven (it was a regular kitchen, as versus the kitchenette), and it was a very short drive from the Old City. There was also a wonderful bakery very close by for breakfast sandwiches and delicious, pastries and espresso drinks. And a number of spaces to charge electric vehicles on the street upfront. Note that it is self check-in so if you have any questions, you need to ask them in advance (they are very friendly and accommodating in the phone). Also not there is a large paid public parking lot out back, or you can reserve a paid spot in the terminus private lot which you access by going behind the building on Rue Ste. Helene and it’s under the Terminus building. Terminus was a great place to land on our visit to Quebec!

8

Menno

Feb 8, 2026

·

Stayed 1 night

Room spotless, nice big apartment with a great kitchen. Only drawback - there is a coffee maker but no coffee, milk or sugar so I had to go out in minus 30 temperature to get stocked up.

10

Brayton

Oct 10, 2025

·

Stayed 4 nights

Great clean room. Great apartment extremely quiet. Full kitchen and large bed/TV couch area. The area is also great. Not a far walk to the tourist sites like old town etc. I was there for a conference and it was only a 8 min uber or a 22 min walk (all up hill FYI) to the conference center. Getting the code and not having to worry about a key to get in is very slick and I liked how they did that. My only complaint is they have no steamer or iron! So if you’re there on business it’s a little nerve wracking getting clothes wrinkle free. They have more things than you’d ever think! Plates…. Toaster and all that. But again I had to take showers and hang my clothes in the bathroom and kinda let the steam remove the wrinkles. Luckily I had shirts high starched so they came out but it was nerve racking realizing this the night before the conference. Other wise amazing place to stay in a great neighborhood.

10

Alexandre

Apr 23, 2025

·

Stayed 1 night

The apartments are huge with fully equipped kitchen. Almost the same price than a hotel room with way more comfort. There is parking on site and it is located close to everything. I went there for work and it was perfect. I would go back with family or friends as units can accomodate bigger groups easily.

10

Ryan

Jul 31, 2025

·

Stayed 1 night

This is a newer place in a done-over bus depot. The staff were communicative over text but this is a place where you don’t really see the staff and you enter the hotel and your room with a code you give you. So, very hands off and was good for our purposes—being left alone and just coming and going as we needed. The place is clean and new, room was spacious and comfortable. Will stay here again

10

Kamran

Sep 24, 2025

·

Stayed 2 nights

Excellent choice for 5 travellers as lots of space. It was clean and had the option to cook our own breakfast. Only issue was that there was no elevator so a bit difficult for my elderly mother to get in and out.

10

Martine

Oct 13, 2025

·

Stayed 3 nights

Really cute apartment. Quick Uber ride to the old Quebec. Grocery store and restaurants all in walking distance. Underground parking for $25 a day, a bit expensive but very hand. I had some questions before our stay, they were very responsive and quick. Theres no elevator tho, for those that cant do stairs. Overall, great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Communication is friendly and generally responsive, with clear digital instructions and easy self check-in. However, on-site staffing is limited (especially after 8 pm), leading to occasional delays with access codes or deposits.

Related guest reviews

6

Solveig

Sep 27, 2025

·

Stayed 5 nights

Oppholdet var bra, mye rot for å fra kode til leiligheten. 3 uker er gått siden oppholdet , har ikke fått tilbake depositum på på 2 rom.

Translate

10

Dieu Ngoc

Nov 28, 2025

·

Stayed 1 night

Yes, staff is friendly, clean room.

10

Matthew

Feb 15, 2026

·

Stayed 1 night

Very clean - good location. If you have a full size SUV, don’t prepay the parking. The ceiling is too low. They credited my parking and I got a free spot on the street right out the door. Staff was very friendly.

8

Yadigar

Aug 22, 2025

·

Stayed 2 nights

We met the owner. He is very kind and helpful. They sent an email the day before to check in, so you can obtain the code.

10

Robert

Aug 2, 2025

·

Stayed 3 nights

Overall this worked great for us for the price and space. The fully digital system worked well, I reached out to customer service with a couple questions and they got back to me quickly. The room itself was great, very clean and nice, the full kitchen was helpful. The area has a bunch of great restaurants within walking distance and easy access to the bus to go into old town. If you don't have kids could walk to old town but it's 30 minutes. I used the parking lot behind the hotel because with our luggage rack we were over the height limit (6' 2") for the hotel lot, but that was fine. My only issue is that there was no elevator, but we got our luggage to the second floor no problem.

10

Melanie

Aug 8, 2025

·

Stayed 1 night

Great communication from staff, very clean and modern room, easy check in.

10

WAI KAM

May 17, 2025

·

Stayed 1 night

Excellent service and stress free experience for the prompt response, Thoroughly enjoyed my stay, definitely coming back!! Thank you.

6

Niels

Nov 30, 2025

·

Stayed 2 nights

Hjælpsomt personale, men lidt praktiske udfordringer. Der var ikke parkering tilgængeligt på hotellet ved vores første nat, men vi fandt et nærliggende P-hus. Derudover virkede koden til lejligheden ikke, men vi fik hurtigt en back up kode.

Translate

10

Shruti

Nov 30, 2025

·

Stayed 1 night

Clean and easy check in process

8

Jing

Oct 10, 2025

·

Stayed 2 nights

There is no front desk service after 8pm. There is not phone number displayed on locked hotel entrance door to call. We have to check email to find urgent call number. Left the message but it take long time for hotel people to call me back. The process is very frustrating although the issue was solved in the end.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for restaurants and public transport, and several note a 15–30 minute walk or short ride to Old Quebec. Some felt it wasn’t very central and described the immediate area as mixed, with occasional safety concerns.

Related guest reviews

10

Marilyn

Aug 18, 2025

·

Stayed 7 nights

We loved the contemporary design of this apartment. The bed was large and very comfortable, the bathroom very modern with a great shower. The homage to its roots as a bus station was appreciated. It’s located in a mixed neighborhood that feels as though it is undergoing renewal. There were a few very good and unusual restaurants in the neighborhood. It’s walking distance to the train station and is serviced by buses that go to the old town as well as the Montmorency falls. I highly recommend this place to active adults. It would not be suitable for people who cannot climb stairs.

10

SYED SAQIB HASSAN

May 1, 2025

·

Stayed 1 night

We recently stayed at Terminus hotel and it was an amazing and memorable experience, the rooms were spacious, clean and soundproof, it has been recently renovated with everything brand new including furniture and appliances. The services provided by the were amazing and speedy. In addition to that, all the rooms were equipped with kitchen and all amenities which further added to the overall value. The hotel is situated in the heart of the city with everything close by, Wifi was fast and TV had streaming applications available for entertainment. Definitely staying there next time while visiting Quebec City and strongly recommended for families.

10

Tran

Oct 29, 2025

·

Stayed 3 nights

Check in simple. Parking facilement accessible. Chambre spacieuse. Proche de restaurants et de café. À 15 minutes à pied des points d’intérêt.

Translate

10

Marcus

Jul 24, 2025

·

Stayed 3 nights

The hotel is very nice. Parking is only available in a city lot during our stay. The lot is just behind our hotel, so not bad. The area the hotel is in is nice, and interesting - I would recommend keeping all valuables OUT of your vehicle. There is a very evident presence of addicts in the area, unfortunately.

6

Kim

Oct 5, 2025

·

Stayed 4 nights

A couple of cafes were nearby but this was hardly a central location. Def not walking distance to any tourist areas. Also no elevator and more than one flight of stairs to next floor so not good for seniors or anyone with disability. Room has a kitchenette but stocked with barest of necessities. IE no paper towel, etc. Had to ask for another roll of TP as only one provided for 4 days for 3 people. Desk only manned part time. Be sure to reserve parking as the site I used showed parking available but did not say the parking required separate reservation. Overall felt like premium price and mediocre accommodations.

10

Brayton

Oct 10, 2025

·

Stayed 4 nights

Great clean room. Great apartment extremely quiet. Full kitchen and large bed/TV couch area. The area is also great. Not a far walk to the tourist sites like old town etc. I was there for a conference and it was only a 8 min uber or a 22 min walk (all up hill FYI) to the conference center. Getting the code and not having to worry about a key to get in is very slick and I liked how they did that. My only complaint is they have no steamer or iron! So if you’re there on business it’s a little nerve wracking getting clothes wrinkle free. They have more things than you’d ever think! Plates…. Toaster and all that. But again I had to take showers and hang my clothes in the bathroom and kinda let the steam remove the wrinkles. Luckily I had shirts high starched so they came out but it was nerve racking realizing this the night before the conference. Other wise amazing place to stay in a great neighborhood.

10

Michael

Sep 13, 2025

·

Stayed 3 nights

Great location with many restaurants and bars nearby, very spacious.

10

Roxanna

Sep 27, 2025

·

Stayed 2 nights

Room was quiet and very clean. The kitchen was modern and new. There are no elevators in this hotel so it may be difficult for some. Communication was clear and the property is very walkable to restaurants and old town. Parking can also be requested before but note that tall cars will not be able to get into the garage since the clearance is low.

10

Kun

Jul 10, 2025

·

Stayed 2 nights

It is clean and spacious. The staff is nice. If you travel with family this is a great place to stay. Other than a long walk to the old town everything is great.

10

Martine

Oct 13, 2025

·

Stayed 3 nights

Really cute apartment. Quick Uber ride to the old Quebec. Grocery store and restaurants all in walking distance. Underground parking for $25 a day, a bit expensive but very hand. I had some questions before our stay, they were very responsive and quick. Theres no elevator tho, for those that cant do stairs. Overall, great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $92	5 $81	6 $94	7 $117
8 $83	9 $96	10 $106	11 $116	12 $122	13 $142	14 $126
15 $100	16 $105	17 $122	18 $131	19 $157	20 $199	21
22 $124	23 $159	24 $126	25 $172	26 $264	27	28 $298
29 $126	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
		1 $129	2 $169	3 $230	4	5
6 $154	7 $112	8 $128	9 $156	10 $236	11 $364	12 $329
13 $144	14 $146	15 $155	16 $162	17 $194	18 $273	19 $340
20 $289	21 $329	22 $342	23 $364	24 $348	25 $373	26 $341
27 $334	28 $322	29 $338	30 $355	31 $407

Terminus Hôtel

About this property

Location

Room options

Business Studio

Luxury Apartment

Deluxe Studio Suite

Premium Apartment

Comfort Studio Suite

Superior Apartment

Signature Apartment

Comfort Studio

Classic Studio

Guest reviews of Terminus Hôtel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Terminus Hôtel

Prices for upcoming dates

Business details