Name: Holiday Inn Birmingham-Airport by IHG
Address: 5000 Richard Arrington Boulevard North, Woodlawn, Birmingham, Alabama, United States of America, Birmingham, Jefferson County, US
Price range: $82–$344 per night
Rating: 7.73

What guests think

At Holiday Inn Birmingham-Airport by IHG, travelers consistently praise the friendly staff, easy airport access, and convenient shuttle, while many also report dated interiors, musty odors, and maintenance issues that can affect comfort and reliability.

Cleanliness and upkeep feel inconsistent, with repeated comments about stained carpets, moldy bathrooms, lingering damp smells, and occasional bugs, though some guests do receive tidy rooms. Rooms are generally dated and can be noisy from the highway or elevators, and multiple reviews cite worn mattresses, balky air-conditioning, and intermittent Wi-Fi. The on-site restaurant and paid breakfast draw both compliments and complaints, and while the location is very convenient to the airport, several guests felt uneasy about the surrounding area. Best suited to quick airport stays if you can accept uneven quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Convenient airport shuttle and on-site bar/restaurant are appreciated, though the shuttle is occasionally delayed or unavailable and the restaurant has been closed at times. Parking is available but can feel unsecured or limited, and elevators and common areas show wear.

Related guest reviews

4

Kathie

Aug 25, 2025

·

Stayed 2 nights

I stayed at the Holiday Inn Birmingham Airport (21–22 August 2025) and was very disappointed. The room was dirty, smelled strongly of mildew, and the carpet and furniture were stained. On the second day, even though I asked only for fresh towels, staff entered my room, cleaned it without permission, and opened my closed suitcase. My personal items were removed from my bed, repacked into the suitcase, and then the suitcase was placed on the dirty, disgusting floor. They even mixed my hygiene items with food snacks. Although I called the hotel the morning of my flight and asked about the shuttle service, I was assured that even though my plane did not arrive until after 10 at night, I could just call the hotel and they would send the shuttle to pick me up. When I called, I was advised that the shuttle driver had left early that day. When I complained, I was told that the shuttle service is complimentary and they were under no obligation to pick me up. This is unacceptable. I felt violated and disrespected, and I strongly do not recommend this hotel. The only saving grace was that the staff at the front desk were extremely helpful and respectful, especially Kira, who checked me in when I arrived and checked me out at the end of my stay.

6

Penelope

Jul 20, 2025

·

Stayed 1 night

This was a much older property. Needs some upgrades. Staff and workers were all great. Hallway air conditioning did not work. Very good breakfast, however you must purchase. Erika sis a great job with the breakfast buffet. Holiday inns are usually top notch. This one wa not.

10

Kelly

Jun 6, 2025

·

Stayed 1 night

Shuttle to the airport is free but you still have to pay for parking in an unsecured parking lot.

6

Christine

Apr 30, 2025

·

Stayed 1 night

This hotel is near the airport and they provide a shuttle until midnight. We had a late flight and were able to shuttle to and from the airport. Very convenient.

10

Jeffrey

Apr 21, 2025

·

Stayed 1 night

Excellent staff! Gas station across the street. Shuttle service was perfect! Wonderful onsite restaurant.

8

John Russell

Mar 26, 2025

·

Stayed 1 night

everything was fine but there were not enough spaces to park. A lot of power trucks took more than one space, but even then, there were probably not enough spaces

10

Tammy

Feb 28, 2025

·

Stayed 1 night

Very nice, clean hotel. I only stayed overnight but no issues for me. I would definitely book again. They offer extended parking for $10 a day which is the same as economy parking at the airport but your vehicle is parked in the main parking lot, unsecured . I didn’t chance it as the surroundings were a little sketchy. Overall great place to stay.

10

Amy

Jan 7, 2025

·

Stayed 1 night

Pleasant reception, clean lobby, very outdated rooms. Very friendly bartenders but the kitchen was non functional for our stay. Good place to stay for a night pre or post flight out. Not a long term hotel.

8

Kathryn

Jan 4, 2025

·

Stayed 1 night

I called for a shuttle and waited for like 45 min at the airport but it never showed which was disappointing.

8

Leonard

Dec 10, 2024

·

Stayed 1 night

Above average generic breakfast buffet except for excellent made to order omelet that you usually have to have to pay extra for but was included in a special. Tile missing in the elevated is kind of a hazard covered with duct taped cardboard.

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AI-generated summary based on recent guest reviews

Cleanliness

Reports vary widely: many cite musty smells, stained carpets, mold in bathrooms, and occasional roaches or bugs, while others found rooms clean. Housekeeping can miss details or skip service during stays.

Related guest reviews

6

Chris

Nov 22, 2025

·

Stayed 1 night

The staff are very friendly but the hotel smells and the carpets / walls are in desperate need of repair. I question if the rooms are actually being cleaned ...there were items left in the room from a previous guest that should have been found by the housekeeper but weren't ...one can only wonder if they are cleaning the rooms or making them look as though they are cleaned

4

Greg

Oct 21, 2025

·

Stayed 3 nights

Out for the Talladega race. This was close to airport and very convenient. The people were great. super helpful and friendly staff. The room was aged at best. Carpet was filth appearing, and the room chair appeared dirt as well, but just old and very used. It is time for a full update. The bed and bathroom were nice. Bead was clean and Bathroom looked like it had been recently updated. Elevators made me question my stay as well. very worn. Lobby furniture was so low to the ground it was hard to get out of. no legs on any of the couched in lobby.

4

Kim

Oct 7, 2025

·

Stayed 2 nights

Front desk staff very nice, close to our venue. Room was very musty, dirty curtains, shower curtain breaking off rod and black mold on the ceiling of the shower area.

6

Matthew

Oct 3, 2025

·

Stayed 2 nights

Shower was amazing. One room had roaches. Our second room had not been cleaned or serviced on check in so we were given another one.

4

Ron

Sep 11, 2025

·

Stayed 2 nights

Fruit flies and one roach in the room Window view was a rooftop with a HVAC systems. Remote control didn't work for TV. Flashing red light on the phone means nothing. I thought I had a message. The breakfast food was cold when it's supposed to be hot breakfast. Management would like to compensate me, but since we did this to a third-party little complicated could take a couple months. But they were trying to be accommodating from management standpoint..

2

SANDRA

Jul 21, 2025

·

Stayed 1 night

Rooms were very old, musty and smelly. Furniture wasn’t updated. Bathtub looked like it was 50 plus years old. Mildew on ceiling in bathroom.

2

Mary

Jul 12, 2025

·

Stayed 1 night

We left after a few hours after checking in, we were very disappointed and knew we would not sleep. The poor conditions of this hotel are very deceiving compared to what this hotel looks like on the website. The hallway carpets are stained and the overall impression is poor. Our room’s carpet was extremely worn and torn. The humidity level in the room caused the sheets to be damp, and wet. The restaurant’s service was poor, taking 1.5 hours to finally receive everyone’s orders in our party. Although we have never stayed in a hotel that questioned safety, we were grateful for the security they have in place, for our car was extremely packed full of fun for our vacation with our family. Although we were parked under a light, we felt uncomfortable regarding the safety of its’ location. We needed a good nights rest, and considering the above mentioned concerns,we did not think it would be possible to relax and sleep well. None of this is the responsibility, of Angel at the Front Desk. She was nothing but kind during our check in, and actually reached out to us immediately after she saw us leaving the premises at 9:15 PM. Did I mention the huge leak coming from the ceiling in the lobby, whereas they had a laundry cart catching the drips in a plastic bag? This hotel needs to be shut down and renovated! Corporate needs to visit!

4

Andrew

Jun 19, 2025

·

Stayed 1 night

The room was clean everyone was very nice. The room smelled very bad, everything was damp and humid. Including the beds,blankets and carpet. Left about 5 hours after check in because we couldn’t sleep

2

Tonique

Jun 19, 2025

·

Stayed 1 night

The property smells like mildew. It is in the center of two of the worst project area. Mold in the shower. Grout line dirty

4

Tracey

Apr 28, 2025

·

Stayed 3 nights

The room was looking old and there was mold in the bathroom. There was no TP or soap. Had to ask for some. The remote did not work had to ask twice before someone came. There was no secondary lock on the door. When asked the maintenance person he said would fix but never did.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and inconsistent, with frequent complaints about worn or sagging beds, loud highway or elevator noise, and finicky A/C; some guests still found them comfortable for short stays. Wi-Fi reliability is mixed.

Related guest reviews

6

Dorothy

Nov 8, 2025

·

Stayed 1 night

Room smelly stale, staff changed to another which was fine. But internet never worked in the hotel. Had to to parking lot.

2

Scott

Aug 26, 2025

·

Stayed 1 night

Room had a leak. And a significant one. 1/2 my room flooded. Bed on an angle. Dated. How it has the ratings it does surprises me. I would avoid. Lobby and bar are excellent.

6

Sharon

Aug 19, 2025

·

Stayed 2 nights

I had booked a king bed room, and when arrived I had a king bed in the room but also a set of bunk beds, and no chair with a reading lamp. I did not want or need the bunk beds. I need need a chair and reading lamp as I had planned to do some reading time and didn't want to use the rather uncomfortable desk chair, which was the only chair available in the room. The carpet was stained in multiple areas, and the water in the sink drained extremely slow and needed attention from maintenance. Later the card I had provided for unexpected expenses as required at check in, was compromised and I had to cancel my card for fraud, which I suspect was related to providing to this hotel. The food served in the breakfast area was terrible. The foods that were supposed to be hot were instead cold, and the yogurt and foods that should be cold were instead room temperature. The food was certainly not worth the $15 charge..Overall, it was an unpleasant experience and I will never stay at this hotel again.

6

Rani

Aug 16, 2025

·

Stayed 2 nights

Old furniture and loud AC

6

Johnny

Jul 27, 2025

·

Stayed 2 nights

The hotel room was very clean and the staff super friendly. The bed was in desperate need of replacing. One side was so worn out, it was at an angle.

6

Timothy

May 20, 2025

·

Stayed 1 night

The hotel felt very old. The shower is reminiscent of an old trailer shower. Water pressure in the shower was amazing, but the drain couldn't keep up. Within a minute ankle deep in the shower. A/C was also lagging, and it wasnt even full on summer, very humid and thick air even in the room. Bar/kitchen left a lot to be desired. The only other good part was the wicked fast elevator.

4

Janice

Mar 17, 2025

·

Stayed 1 night

The room was clean, but very noise! Ac wasn’t working well! The hotel building is close to 2 busy roads and there was another loud noise in the room that made almost impossible for us to sleep. We found out in the morning, that the noise was coming from the elevator cables.

6

LeAnne

Feb 5, 2025

·

Stayed 1 night

They had an airport shuttle and thr staff were friendly. I think i recieved a poorly loacted room. I could hear all the elevator traffic as well as the ice machines and street traffic even over my sound machine.

6

Patrick

Feb 1, 2025

·

Stayed 1 night

Bed was worn out, hotel is really close to the highway and the windows did not block any of the noise. Really hard to get any sleep here.

8

Eddie

Dec 10, 2024

·

Stayed 1 night

Never accept room 901. The elevator motors are located above that room and you will hear them run every time the elevator is in use.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and professional, though understaffing and occasional slow or inconsistent front-desk responses are noted. Shuttle coordination and housekeeping communication have caused delays or missed requests for some stays.

Related guest reviews

8

Elizabeth

Nov 16, 2025

·

Stayed 2 nights

Amazing staff! From check in, to breakfast, to check out... everyone we encountered were friendly, professional, and easy to talk to. Room was super clean and had everything we needed. The only reason for 4 instead of 5 stars was the hall carpet was in need of replacement, there was a large water stain in the ceiling with mold (we stayed on 6th floor)

10

Jeremy

Nov 16, 2025

·

Stayed 4 nights

Great staff

8

Marlie

Oct 30, 2025

·

Stayed 1 night

Great room this hotel has been around since I was a little girl, so wasn’t sure about but was pleased. It does need some hall way up keep taken care of. But the location to the airport was great and very friendly staff.

4

Eric

Oct 21, 2025

·

Stayed 1 night

When we arrived there was a noone at the desk. A non employee said she would be back shortly. While we waited three more groups showed up. Someone from the bar/restaurant area came by and said "she knows shes not supposed to leave the desk". We get checked in and I had to leave an additional card on file. Then she asked me if I would be charging my drink to the room. The drink I carried in and she would have seen had she been at the counter. When I said no she seemed to think I was being dishonest. The room across from us was a hotel room that was being used as a storage room because when we went to leave in the morning we couldn't get out because all the house keeping carts were blocking the way. The room was ok.... There were bugs in the bathroom and the wall mounted toiletries were on the side of the tube with busted lids. Would not stay again especially for this price. When I went to check out I could not have a receipt because "I would have to wait till the last that knows how to do that comes back". Not sure if they are asking front staff to also be the airport shuttle but maybe ask the person that can't do the bills to drive.

6

Chris

Sep 7, 2025

·

Stayed 1 night

Start with the positive - the staff was really great, friendly and helpful. The location was perfect - we went to a nearby show at Saturn and flew out the next morning. Parking was easy. Unfortunately the hotel itself is worn and showing the need for a refresh. But the musty smell in our room - and out in the corridors and the lobby - was really difficult. The windows don't open, and even leaving the AC on high while we were at the concert did nothing to remove the smell. We both left with sore throats.

8

Heidi

Aug 18, 2025

·

Stayed 1 night

Staff that was there was helpful and friendly. Unfortunate that they were short and had only a few people to handle numerous tasks

8

Stacey

Aug 16, 2025

·

Stayed 3 nights

The location was ideal for my stay. The front desk staff was courteous and friendly and extended so much grace to me due to my circumstances. One drawback I felt could improve was the length of the wait for check-in. The front desk person was also the shuttle driver so several of us checking in at the same time had to wait until the shuttle returned.

10

Olivia

Aug 4, 2025

·

Stayed 2 nights

Ashley was extremely great at checkin she was super friendly. She left a beautiful card for me at the room for my birthday and I appreciate that so much. She definitely should receive many praises for making guest feel comfortable and welcomed. I will use this location again because of her amazing work. Thank you. The room was clean quiet. Staff provided extra towels as needed promptly. We enjoyed our stay. Thank you.

10

Kristina

Jul 29, 2025

·

Stayed 1 night

Thank you so much for making our stay a week ago now such a wonderful one! The kitchen/restaurant staff were especially friendly and conversational, making our dining experience an extra pleasant one. Not to mention the food is delicious anyway. Beds are comfortable, everything is clean and tidy, house keeping did a good job servcing the room as usual, and even the manager was extra helpful and friendly, taking personal time out of his day to help us out with a couple small things. We always enjoy staying at the Holiday Inn Express at the Birmingham Airport whenever we are traveling in the area. Thanks again and God bless!

6

Carolyn

Sep 27, 2024

·

Stayed 1 night

Hotel was as expected and decent considering the price. Check in was almost an hour after the room was supposed to be available.

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AI-generated summary based on recent guest reviews

Location

Very convenient to the airport with quick highway access and a frequent shuttle. However, many guests describe the surrounding area as sketchy or unsafe, and traffic or train noise can be noticeable.

Related guest reviews

8

Marlie

Oct 30, 2025

·

Stayed 1 night

Great room this hotel has been around since I was a little girl, so wasn’t sure about but was pleased. It does need some hall way up keep taken care of. But the location to the airport was great and very friendly staff.

6

Hoon

Jul 18, 2025

·

Stayed 2 nights

Proximity to airport was good Shuttle availability at night Free parking

10

Olga

Jun 25, 2025

·

Stayed 1 night

In a bad area of town, but very close to airport. Hotel staff are friendly and polite.

4

Kelli

Jun 5, 2025

·

Stayed 1 night

I felt very unsafe in this area. It was very run down. The pictures are very deceiving!! However, the staff was nice.

10

Lisa

May 11, 2025

·

Stayed 1 night

So close to the airport, great convenience.

8

dana

Dec 27, 2024

·

Stayed 1 night

I disliked the noise from the interstate and airport

10

Linda

Nov 11, 2024

·

Stayed 1 night

Stayed for one night as this hotel is close to the airport and has convenient shuttle service. Only dislike was that there’s a lot of freeway and train traffic noise through the night so bring some earplugs if you want some help with deeper sleep. The in-house restaurant and bar had great food and was perfect for us as there weren’t any restaurants that we could find close by.

6

Kenneth

Oct 23, 2024

·

Stayed 1 night

Inside the hotel was nice but the area the hotel is located did not look like a safe neighborhood.

6

andrew

Oct 14, 2024

·

Stayed 1 night

This hotel is fine for an overnight stay if you have an early flight the next day. It is in a very convenient location for airport access. The neighborhood seems very unsafe, and the hotel isn’t very nice.

6

Nicholas

Oct 7, 2024

·

Stayed 3 nights

Kinda hood.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar receive mixed feedback: some praise tasty dinners and a solid breakfast buffet with made-to-order omelets, while others report cold or limited food, extra charges, slow service, or occasional closures. A few mentions of cleanliness concerns at the bar appear in reviews.

Related guest reviews

6

Elisha

Jul 3, 2025

·

Stayed 1 night

I was not a fan and will not stay here again. The staff was friendly. The hotel was not the cleanest and could absolutely use some updating.

6

Nicole

Jun 26, 2025

·

Stayed 2 nights

Breakfast was terrible for $14.95 as that’s the same breakfast u get complimentary everywhere else

10

Todd

Jun 15, 2025

·

Stayed 1 night

Everyone so friendly!! Best breakfast omelette, even better than a nice restaurant!

10

donald

Apr 30, 2025

·

Stayed 3 nights

Restaurant in facilities excellant food.

8

Cody

Apr 17, 2025

·

Stayed 1 night

At first I regretted booking this specific holiday Inn because of the location and the appearance when arriving, but we were pleasantly surprised when we walked in. Everything looked nice. It was kept together well. The rooms were just as good as any other hotel and I really enjoyed the breakfast in the morning

8

Debra

Apr 8, 2025

·

Stayed 3 nights

I really liked having a restaurant in the hotel, it was very convenient not having to go out.

6

REBECCA

Apr 7, 2025

·

Stayed 1 night

I thought all Holiday Inn Express hotels had complimentary breakfast, but I guess not. They charge $12 for continental breakfast. The room was musty and there was black mold on the bathroom ceiling.

8

Robert

Mar 12, 2025

·

Stayed 1 night

We enjoy staying at this hotel. Anytime we are flying through the Birmingham airport, this is where we stay. Very comfortable and clean. Everyone is very nice and professional. The breakfast is very good and fresh. However, it takes WAY TOO LONG to get an omelet. We each ordered an omelet. The lady there told us to go ahead and get the rest of our food from the buffet. We ate this part of our breakfast and then waited and waited AND WAITED. My husband got his omelet first. And then we waited again. By the time mine came out, his was cold. The omelets were good, but the wait was way too long.

10

Amy

Jan 7, 2025

·

Stayed 1 night

Pleasant reception, clean lobby, very outdated rooms. Very friendly bartenders but the kitchen was non functional for our stay. Good place to stay for a night pre or post flight out. Not a long term hotel.

6

Allyson

Dec 10, 2024

·

Stayed 1 night

The staff were all very friendly and helpful. We went downstairs to eat dinner and get a drink, sat at the bar. Bartender was super nice, but there were COCKROACHES crawling on the bar in front of us where all the glasses and condiments and liquor were. Not just one, but multiple. It was so disgusting. The bartenders saw them and did nothing, ignoring them completely, like they were just part of the crew. Bedroom was ok, bathroom drain was covered in the previous guests hair.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$94
March	$105
April	$107
May	$101
June	$108
July	$94
August	$102
September	$103
October	$118
November	$92
December	$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $109	17 $98	18 $104	19 $110
20 $82	21 $100	22 $98	23 $101	24 $101	25 $108	26 $108
27 $101	28 $101	29 $101	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $190	3 $139
4 $105	5 $95	6 $116	7 $126	8 $161	9 $344	10
11 $260	12 $115	13 $137	14 $95	15 $127	16 $140	17 $142
18 $111	19 $91	20 $139	21 $166	22	23	24
25 $144	26 $106	27 $97	28 $95	29 $97	30 $180	31 $194

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room

Room, 1 King Bed, Roll-In Shower (Communications Accessible)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Suite, 1 Bedroom (Walk-In Shower)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Birmingham-Airport by IHG

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Prices for upcoming dates