Hotel Il Palazzo

This is my second time staying at this hotel and my family loves it. The hotel is great, with comfortable rooms and all day dining for guests. The meals had plenty of variety, with the dessert section being exceptionally good. It is also located near various transport nodes, although a little walking is required. You can find yatais located within walking distance around the area and there is a large shopping mall right across the river.

Nice interior design and room, many English speaking staff. At the beginning the service was ok but there are couple staff who’s bit rude and unprofessional. Esp the lady from concierge team who’s always at the hotel entrance, need some proper training.

Super friendly and helpful staffs! Room is clean and tidy! Best if all is the daily buffet offered! It's a must try!

Great staff great space, nice clean and the design of this hotel is such an art piece! :) however it’s a bit complicated to get in, you have to go to the B1F to pass another room door to the elevator to get to your room floor, it’s a bit like a maze! Not recommended for claustrophobic… overall, beautiful stay!!

The room was modern and mostly clean. The hotel is in a location very near many restaurants and bars. There is some security as you enter the hotel and the layout of the building is odd at best. The check-in process was friendly, but the hotel itself is weird. The stay does include meals but after going for dinner, I did not want to return as the food was overly salty and pretty bad. The desserts were quite good though and are a common feature of OneFive brand hotels. I don't think this hotel is worth the price and I question the validity of many of the positive reviews. I would not stay at this specific hotel again.