Is parking available at the property?

Self parking is available onsite, subject to charges. The fee for covered self parking is AUD 21 per day, which includes in/out privileges.

Does the property allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details regarding room and bathroom accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in Brisbane's Kangaroo Point, just steps from The Gabba and a 5-minute drive from Suncorp Stadium. It is 3 miles from XXXX Brewery and 0.9 miles from South Bank Parklands.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 6:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. However, there are no cribs available, and rollaway/extra beds can be provided for AUD 50 per day.

What are the policies for additional guests regarding extra beds and cribs?

Extra beds are available for a fee of AUD 50 per day. Cribs (infant beds) are not available. Advance request for extra beds is recommended.

Rambla at Story House

What guests think

Travellers describe Rambla at Story House as modern, self-contained apartments with clean, spacious rooms and standout rooftop amenities, in a convenient Gabba-side location close to shops and dining, offering good value and a comfortable base for Brisbane stays.

Many guests found communication with the team responsive and accommodating for requests or extensions. Recurring frustrations include app based, keyless check in and the lack of a front desk, plus occasional difficulty reaching support when issues arise. In room technology such as TVs or casting can be unreliable, and some noted street or construction noise and tight parking. Expect a modern, comfortable base if you are comfortable using app based access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, spa/sauna and BBQ areas are frequently praised for views and relaxation. Parking is available but several guests found the garage tight and tricky to navigate.

Related guest reviews

10

Yazmin

23 Feb 2026

·

Stayed 3 nights

Room was spotless, bed comfy, shower was awesome, studio room facilities excellent, (ie washing and stovetop!) Rooftop facilities amazing. Overall experience was excellent, will be back!

10

Martin

24 Jul 2025

·

Stayed 3 nights

Brand new apartments, excellent communication with rambler staff via phone texts. Next to the Gabba but no noise. Roof top pool, spa, and sauna

10

Andrea

30 Mar 2025

·

Stayed 2 nights

Excellent if you are going to the Gabba also great pubs nearby and a 7/11. Fantastic amenities on the roof and a great shared space in the entrance.

10

Frazer

30 Nov 2025

·

Stayed 3 nights

Amazing time staying at Rambla @ Story House. I'll definitely be back next time I'm in Brisbane. 10/10 facilities - I had no idea how much I'd need a pool and workout equipment. Rooms were modern and spacious. I was sceptical about receptionless check in but it worked a treat.

10

Kei Yi

26 Dec 2025

·

Stayed 2 nights

Clean room with a handy kitchenette, dishwasher, washer and dryer. We loved the rooftop pool and BBQ area. Communication was easy and very responsive.

10

Matt

9 Apr 2025

·

Stayed 4 nights

The roof top was a good reason to stay

10

Graham

12 Dec 2025

·

Stayed 9 nights

Excellent stay, room great and roof top pool and chilling area superb

10

Shaun

10 Apr 2025

·

Stayed 3 nights

The apartment was exceptional and the rooftop exceeded expectations. The only problem was the check in and digital key.

6

Jim

16 Apr 2025

·

Stayed 7 nights

The parking lot was terrible to get into, move the post back or forward more. Too tight to get around it

10

Ivan

20 Feb 2025

·

Stayed 2 nights

Everything brand new, clean. Communication is good and over text advising how to enter using digital key. Digital key is useful but takes a bit longer than what a keycard would do but still pretty cool. Make sure you remember the pin though just in case the key doesn’t work. Rooftop pool, spa and barrel sauna is a great too. Spa wasn’t working when I was there.

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Cleanliness

Rooms are generally very clean and new, though a few guests reported issues like stained bedding, odours, or missed fridge and floor spots.

Related guest reviews

6

Tracey

27 May 2025

·

Stayed 8 nights

Good location and nice new property but Cleaning needs more attention to detail, previous guest leftovers still in the fridge, they changed the sheets once during stay & left some of the dirty bedding on the floor in the corner. Blond hairs on floor. Tv frequently turned off while I was watching it & also turned itself on randomly sometimes in the middle of the night

10

Yazmin

23 Feb 2026

·

Stayed 3 nights

Room was spotless, bed comfy, shower was awesome, studio room facilities excellent, (ie washing and stovetop!) Rooftop facilities amazing. Overall experience was excellent, will be back!

10

Jessica

18 Nov 2025

·

Stayed 3 nights

Excellent and easy to check in and organise pre arrival! Place was clean and there was a hairdryer, iron and ironing board with some closet storage and fridge. Perfect location - walk to Cole’s, cafes and bars.

8

Rajat

28 Dec 2025

·

Stayed 5 nights

Self-service apartments, we had initial hiccups with our entry as the App was not working. However, we had a passcode to enter the apartment building and our assigned apartment. The stay was good. Beddings - Had some stains, but otherwise cleaned. Mattress - Medium Firm and comfortable In-room Amenities - Good - everything stocked up. Location - Good, near the Gaba stadium (2 min walk), close to restaurants, and a grocery store. It's a good property if you're staying in that area and want a self-service apartment. You can't go wrong here. The team managing the apartment had a good response time and were willing to listen and help if given the opportunity.

6

Stefanie

30 Nov 2025

·

Stayed 4 nights

Das Personal war sehr hilfsbereit, die Sauberkeit hätte besser sein können. Leider haben die Kissen gestunken und wir mussten sie zweimal austauschen lassen. Dadurch haben wir uns nicht wirklich wohl gefühlt

Translate

10

Helen Lijuan

25 Jan 2026

·

Stayed 6 nights

I had a wonderful stay. The room was very clean, the amenities were convenient and well thought out, and the management team was responsive and helpful throughout our stay. Highly recommended.

10

Rita

30 Jan 2025

·

Stayed 3 nights

This property was very clean, everything was very clean. Loved the layout of this place. we enjoyed our stay so much we will book again next time. Was a pleasure staying there. Highly recommend this place.

10

Kei Yi

26 Dec 2025

·

Stayed 2 nights

Clean room with a handy kitchenette, dishwasher, washer and dryer. We loved the rooftop pool and BBQ area. Communication was easy and very responsive.

10

Julian Andrew

3 Mar 2025

·

Stayed 4 nights

Rooms were spotless,generous size rooms and secure.

10

AMBER

30 Apr 2025

·

Stayed 8 nights

I was pleasantly surprised that the pictures depicted exactly what we got. big and spacious and very clean

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AI-generated summary based on recent guest reviews

Rooms

Modern, spacious apartments with well equipped kitchens and laundry suit longer stays, with some great views. Some reported street side noise and unreliable TVs or casting, and one noted a very firm bed.

Related guest reviews

6

Tracey

27 May 2025

·

Stayed 8 nights

Good location and nice new property but Cleaning needs more attention to detail, previous guest leftovers still in the fridge, they changed the sheets once during stay & left some of the dirty bedding on the floor in the corner. Blond hairs on floor. Tv frequently turned off while I was watching it & also turned itself on randomly sometimes in the middle of the night

6

Julia

19 Apr 2025

·

Stayed 5 nights

Very clean and spacious room. Beautifully presented. We had difficulty with the digital key but the pin pad worked well. Bit noisy at night on the Gabba side. TV was playing up and its difficult to get hold of anyone to help at night as its all online contact.

4

Malcolm

20 Jul 2025

·

Stayed 3 nights

We were not informed that before you arrive that you need to complete on online form in order to access the property. It took us an hour and half to get into our room after a long flight. The TV in the room did not work as there was no antenna connection. Despite several reassurances that this would be resolved we eventually received an antenna on the day before we left the property. This is an extremely noisy area of the city with construction work next door. Throughout the night alarms would go off and we would often hear police sirens. We got very little sleep throughout the whole time we we there.

10

Craig

20 Jan 2025

·

Stayed 3 nights

The brand new building is a high standard hotel. Rooms were comfortable and spacious, all the modern features and appliances. Pool and rooftop is stunning.

10

Frazer

30 Nov 2025

·

Stayed 3 nights

Amazing time staying at Rambla @ Story House. I'll definitely be back next time I'm in Brisbane. 10/10 facilities - I had no idea how much I'd need a pool and workout equipment. Rooms were modern and spacious. I was sceptical about receptionless check in but it worked a treat.

8

Michelle

31 May 2025

·

Stayed 2 nights

Loved my stay, just not a fan of digital key and i had trouble with password. Having said that i found a physical key once in room that was easy to organise. Everything else was amazing especially the full size fridge

10

Kei Yi

26 Dec 2025

·

Stayed 2 nights

Clean room with a handy kitchenette, dishwasher, washer and dryer. We loved the rooftop pool and BBQ area. Communication was easy and very responsive.

10

sean

11 Jan 2025

·

Stayed 7 nights

The entire experience was as good as it gets. This apartment was basically brand new.

10

Savannah

25 Mar 2025

·

Stayed 3 nights

The views from the roof top pool were great! I was able to enjoy the sauna and views of the city in the evening. I was surprised that there was housekeeping during our stay, but enjoyed it. There was a washer/dryer combo as well which was very nice for us to have clean clothes at the end of our trip. There are two fobs so you have to be attentive to which one you enter the code or the lift won’t work to the floor you’re trying (one is the roof only and I didn’t realize it so I would sit there for 20 seconds before I realized why I wasn’t moving). I also didn’t see the lift when I went into the parking garage so I had to walk out the way we drove in with luggage which isn’t terrible. It is a tight turn when entering the parking area to go down to the parking area though. It is about a 10 min walk to a Cole’s to get groceries and a few different stores. But there is McDonald’s and kfc and 7/11 not far. Overall I would stay here again.

6

Christina

25 Mar 2025

·

Stayed 6 nights

The property us wonderful. The room was spacious and the amenities were great. The bed is terrible and super hard. Stayed 4 nights and it took 2 days to get someone to understand my request to help make the bed softer. They dont have toppers or thicker mattress protectors. They did end up putting blankets on but that was after i complained 3 times. Housekeeping is NOT the problem. They are lovely. Its the customer service staff on the app or phone call that never got it right. Email is best but I still had issues there. Communication overall is terrible. Dont think we'll stay there again next visit to Brisbane but if you like rock hard beds, the place is great and has a fantastic view of the City abd Gabba.

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Service

Many found communication responsive and helpful, with smooth digital access for some and flexible support. Others struggled with the keyless app, absence of a front desk, and reaching assistance during problems.

Related guest reviews

2

DAVID

25 Apr 2025

·

Stayed 5 nights

Never again, from the payment fiasco where they already have your card and they send an email for you to pay on the day of travel or when travelling 2 days before travel and then a text saying you haven't paid, when you are flying you don't get these notifications or when driving long distances. The body wash that was empty before the first shower leaving questions on the cleaning professionalism. Then the super key app failed, anyone over 60 not familiar with computer would be in trouble. The garage door that never closed and the controller in such a stupid position that someone cleaned it up with their car. Then my car was broken into on the last night, I have asked for a credit on parking so we will see what happens here. I travel a lot and didn't follow my golden rule, never stay somewhere that there isn't a front desk. The place was very nice but poorly managed, too many things went wrong and I will never again stay there or without somewhere with a front desk.

4

Malcolm

20 Jul 2025

·

Stayed 3 nights

We were not informed that before you arrive that you need to complete on online form in order to access the property. It took us an hour and half to get into our room after a long flight. The TV in the room did not work as there was no antenna connection. Despite several reassurances that this would be resolved we eventually received an antenna on the day before we left the property. This is an extremely noisy area of the city with construction work next door. Throughout the night alarms would go off and we would often hear police sirens. We got very little sleep throughout the whole time we we there.

10

Harrison

12 Feb 2025

·

Stayed 2 nights

Beautiful apartment and great location. The only thing I could pick at was the keyless system was a bit clunky and hard to use. Also trying to communicate for help was near impossible. Cannot fault the stay though

8

Rajat

28 Dec 2025

·

Stayed 5 nights

Self-service apartments, we had initial hiccups with our entry as the App was not working. However, we had a passcode to enter the apartment building and our assigned apartment. The stay was good. Beddings - Had some stains, but otherwise cleaned. Mattress - Medium Firm and comfortable In-room Amenities - Good - everything stocked up. Location - Good, near the Gaba stadium (2 min walk), close to restaurants, and a grocery store. It's a good property if you're staying in that area and want a self-service apartment. You can't go wrong here. The team managing the apartment had a good response time and were willing to listen and help if given the opportunity.

6

Jeanette

9 Oct 2025

·

Stayed 3 nights

No front desk was the pits. Checkin was impossible with us phone.

10

Helen Lijuan

25 Jan 2026

·

Stayed 6 nights

I had a wonderful stay. The room was very clean, the amenities were convenient and well thought out, and the management team was responsive and helpful throughout our stay. Highly recommended.

10

Susan

3 Oct 2025

·

Stayed 10 nights

This was like a home from home for us as we were having the bathroom done. They went out of their way to accommodate us when we had to make an extension twice. Not even having to move, just kept to the same room. The property is very new and more important not a lot of sound got in. I would definitely recommend this hotel.

8

Hayley

26 Aug 2025

·

Stayed 3 nights

Great area to stay and the property is lovely. The digital key did not work and was a punish to access the room. Had to use the fob the whole stay.

8

the

10 Nov 2025

·

Stayed 2 nights

Salto KS keyless door access app useless other than that not bad

10

Kei Yi

26 Dec 2025

·

Stayed 2 nights

Clean room with a handy kitchenette, dishwasher, washer and dryer. We loved the rooftop pool and BBQ area. Communication was easy and very responsive.

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Location

Convenient for the Gabba and close to supermarkets, cafes and bars, making it an easy base. Some reviews mentioned construction or street noise and sirens.

Related guest reviews

6

Julia

19 Apr 2025

·

Stayed 5 nights

Very clean and spacious room. Beautifully presented. We had difficulty with the digital key but the pin pad worked well. Bit noisy at night on the Gabba side. TV was playing up and its difficult to get hold of anyone to help at night as its all online contact.

4

Malcolm

20 Jul 2025

·

Stayed 3 nights

We were not informed that before you arrive that you need to complete on online form in order to access the property. It took us an hour and half to get into our room after a long flight. The TV in the room did not work as there was no antenna connection. Despite several reassurances that this would be resolved we eventually received an antenna on the day before we left the property. This is an extremely noisy area of the city with construction work next door. Throughout the night alarms would go off and we would often hear police sirens. We got very little sleep throughout the whole time we we there.

10

Jessica

18 Nov 2025

·

Stayed 3 nights

Excellent and easy to check in and organise pre arrival! Place was clean and there was a hairdryer, iron and ironing board with some closet storage and fridge. Perfect location - walk to Cole’s, cafes and bars.

10

Smith

22 Sept 2025

·

Stayed 3 nights

Quite and not busy .

8

Rajat

28 Dec 2025

·

Stayed 5 nights

Self-service apartments, we had initial hiccups with our entry as the App was not working. However, we had a passcode to enter the apartment building and our assigned apartment. The stay was good. Beddings - Had some stains, but otherwise cleaned. Mattress - Medium Firm and comfortable In-room Amenities - Good - everything stocked up. Location - Good, near the Gaba stadium (2 min walk), close to restaurants, and a grocery store. It's a good property if you're staying in that area and want a self-service apartment. You can't go wrong here. The team managing the apartment had a good response time and were willing to listen and help if given the opportunity.

10

Rob

28 Mar 2025

·

Stayed 3 nights

Great views and facilities very quiet and comfortable Close to Sunsets Rooftop Bar and the drinks and food awesome up there highly recommend

10

Martin

24 Jul 2025

·

Stayed 3 nights

Brand new apartments, excellent communication with rambler staff via phone texts. Next to the Gabba but no noise. Roof top pool, spa, and sauna

10

Andrea

30 Mar 2025

·

Stayed 2 nights

Excellent if you are going to the Gabba also great pubs nearby and a 7/11. Fantastic amenities on the roof and a great shared space in the entrance.

10

Holly

15 May 2025

·

Stayed 3 nights

Clean and safe. Good central location

10

Savannah

25 Mar 2025

·

Stayed 3 nights

The views from the roof top pool were great! I was able to enjoy the sauna and views of the city in the evening. I was surprised that there was housekeeping during our stay, but enjoyed it. There was a washer/dryer combo as well which was very nice for us to have clean clothes at the end of our trip. There are two fobs so you have to be attentive to which one you enter the code or the lift won’t work to the floor you’re trying (one is the roof only and I didn’t realize it so I would sit there for 20 seconds before I realized why I wasn’t moving). I also didn’t see the lift when I went into the parking garage so I had to walk out the way we drove in with luggage which isn’t terrible. It is a tight turn when entering the parking area to go down to the parking area though. It is about a 10 min walk to a Cole’s to get groceries and a few different stores. But there is McDonald’s and kfc and 7/11 not far. Overall I would stay here again.

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Dining

Not enough information in reviews.

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Rambla at Story House

About this property

Location

Room options

Deluxe Studio Apartment

Studio, 1 King Bed

Executive Studio

Deluxe Studio, Roll-In Shower

Guest reviews of Rambla at Story House

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Rambla at Story House