BA Jardines Palermo
From
$52
/ night
Select dates to see prices and availability
From
$52
/ night
About this property
Take advantage of recreational opportunities offered, including a steam room, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a communal living room.
Amenities
Take advantage of recreational opportunities offered, including a steam room, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a communal living room.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.
Dining
At BA Jardines Palermo, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 36 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Location
Centrally located in Buenos Aires, BA Jardines Palermo is within a 15-minute walk of Serrano Square and Distrito Arcos. This boutique hotel is 1.4 mi (2.2 km) from Carlos Thays Botanic Garden and 1.7 mi (2.7 km) from La Rural Convention Center.
What's nearby
Palermo Soho(0.3 miles)
Calle Thames(0.6 miles)
Serrano Square(0.6 miles)
Distrito Arcos(0.7 miles)
Armenia Square(0.9 miles)
USA Applicant Service Center(1 miles)
Movistar Arena(1 miles)
La Rural(1.2 miles)
Plaza Italia(1.3 miles)
Carlos Thays Botanic Garden(1.3 miles)
Buenos Aires Eco Park(1.3 miles)
Güemes Sanitarium(1.4 miles)
Bosques de Palermo(1.4 miles)
Palermo Woods(1.4 miles)
La Rural Convention Center(1.5 miles)
Buenos Aires (AEP-Aeroparque Jorge Newbery)(5.6 miles)
Ministro Pistarini Intl. Airport (EZE)(19.2 miles)
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Garden
Fitness Facilities
Steam Room
Location
Gorriti 5641, Palermo Hollywood, Buenos Aires, Argentina
Palermo Soho (0.3 miles)
Calle Thames (0.6 miles)
Serrano Square (0.6 miles)
Distrito Arcos (0.7 miles)
Armenia Square (0.9 miles)
USA Applicant Service Center (1 miles)
Room options
9
Standard Room
1 Queen Bed
Sleeps 2
258 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Deluxe Suite
1 King Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Superior Room
1 Queen Bed
Sleeps 2
366 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Executive Room
1 Queen Bed
Sleeps 2
258 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of BA Jardines Palermo
8.4
Very good
Based on 655 verified reviews
What guests think
AI-generated summary based on recent guest reviews
BA Jardines Palermo draws consistent praise for its walkable Palermo location and spacious, comfortable rooms, while its housekeeping approach divides opinion, leading to uneven experiences depending on room assignment and expectations.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
BA Jardines Palermo draws consistent praise for its walkable Palermo location and spacious, comfortable rooms, while its housekeeping approach divides opinion, leading to uneven experiences depending on room assignment and expectations.
Many guests highlight friendly, helpful front-desk service, though a few report inconsistent responses and occasional communication challenges. Facilities such as the pool, gym, and spa receive mixed notes, with some enjoying a heated pool while others cite closures, equipment problems, elevator outages, or general maintenance needs. Breakfast is commonly limited to set menus with small portions or paid extras, and at times service is arranged off-site. Expect a convenient base in Palermo with variable quality across rooms and services.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Pool, gym, and spa are present but feedback is mixed: some enjoyed a heated pool, while others noted early closing, dirty water, or broken gym equipment. Recurrent maintenance issues include elevator outages and faulty key cards; on-site restaurant availability varies.
Related guest reviews
2
Justin
Feb 19, 2026
·
Stayed 3 nights
The lobby and outside of the hotel was nice but the room and the pool is where the nightmare starts. The pool is dirty has all the fallen debris in it (leafs and stuff from the trees), the rooms look nothing like the photos that are shown by the hotel and they give you nasty stained comforters to use. Also they have no refrigerator in the rooms and they have a strict no food or drinks policy in the hotel. Which If they really pointed out on the website before I booked I would of gone with other hotel options. Tv is also tiny
The lobby and outside of the hotel was nice but the room and the pool is where the nightmare starts. The pool is dirty has all the fallen debris in it (leafs and stuff from the trees), the rooms look nothing like the photos that are shown by the hotel and they give you nasty stained comforters to use. Also they have no refrigerator in the rooms and they have a strict no food or drinks policy in the hotel. Which If they really pointed out on the website before I booked I would of gone with other hotel options. Tv is also tiny
8
STEPHANIE
Apr 18, 2024
·
Stayed 1 night
Beautiful property - super clean, great location, super accessible to shops and restaurants, very safe area, very upscale as well. Property was super clean as was the room - very comfortable stay. We did have an issue with them saying the dog was too big but they never specified small dogs only - they allowed us to take the dog up anyway. They had a private pool on the balcony but unfortunately, it was not heated and it was a rainy cold night so we couldn’t use it if I had known that I wouldn’t have booked it. I thought it was a heated jacuzzi by the photos.
Beautiful property - super clean, great location, super accessible to shops and restaurants, very safe area, very upscale as well. Property was super clean as was the room - very comfortable stay. We did have an issue with them saying the dog was too big but they never specified small dogs only - they allowed us to take the dog up anyway. They had a private pool on the balcony but unfortunately, it was not heated and it was a rainy cold night so we couldn’t use it if I had known that I wouldn’t have booked it. I thought it was a heated jacuzzi by the photos.
10
André
Jan 4, 2026
·
Stayed 5 nights
Quarto limpo; equipe de funcionários excelente. Contudo, a academia é mal equipada e o café da manhã é limitado (pouco variado)
Quarto limpo; equipe de funcionários excelente. Contudo, a academia é mal equipada e o café da manhã é limitado (pouco variado)
10
Maria Julia
Sep 30, 2024
·
Stayed 1 night
Excelente ! todo tal cual la descripción de la web. El personal encantador, me recibio Moises, me ayudo en todo y hasta pude comprar un SIM en recepción ya que recién llegaba al pais y era de noche. La cama super comoda !!! silencioso para el descanso.Utilice el Spa en la mañana, ambos saunas y la psicina climatizada, luego del check out me permitieron dejar mis maletas sin cargo alguno.Volveré en un par de semanas. gracias !
Excelente ! todo tal cual la descripción de la web. El personal encantador, me recibio Moises, me ayudo en todo y hasta pude comprar un SIM en recepción ya que recién llegaba al pais y era de noche. La cama super comoda !!! silencioso para el descanso.Utilice el Spa en la mañana, ambos saunas y la psicina climatizada, luego del check out me permitieron dejar mis maletas sin cargo alguno.Volveré en un par de semanas. gracias !
4
MARIA DEL CARMEN OJEDA
Nov 16, 2025
·
Stayed 3 nights
Un hotel que necesita un mantenimiento urgente. No funcionaba el aire, no funcionaban las llaves (para abrir y cerrar las puertas de las habitaciones). Tan amables q nos enseñaron a entrar a las habitaciones por las puertas de blindex que no estaban llaveadas. En recepcion con mucha predisposicion a ayudar.
Un hotel que necesita un mantenimiento urgente. No funcionaba el aire, no funcionaban las llaves (para abrir y cerrar las puertas de las habitaciones). Tan amables q nos enseñaron a entrar a las habitaciones por las puertas de blindex que no estaban llaveadas. En recepcion con mucha predisposicion a ayudar.
6
Pedro
Feb 13, 2024
·
Stayed 7 nights
A localização é excelente e o staff nota 10, mas é bem um hotel, menos ainda 4 estrelas. Não oferece café da manhã nem serviço de quarto, não possui arrumação diária (e ainda que eu tenha ganhado uma arrumação completa como cortesia, jamais fora executada) e o elevador estava quebrado em todos os dias da minha habitação. O quarto é confortável, mas não um 4 estrelas. Banheiro limpo e ducha ótima.
A localização é excelente e o staff nota 10, mas é bem um hotel, menos ainda 4 estrelas. Não oferece café da manhã nem serviço de quarto, não possui arrumação diária (e ainda que eu tenha ganhado uma arrumação completa como cortesia, jamais fora executada) e o elevador estava quebrado em todos os dias da minha habitação. O quarto é confortável, mas não um 4 estrelas. Banheiro limpo e ducha ótima.
4
Expedito
Feb 7, 2024
·
Stayed 2 nights
Bem razoável. Elevador não está funcionando e é preciso subir 4 lances de escadas com as malas, muito complicado. Escada muito íngrime. A acomodação tem muito potencial porém está sem manutenção, claramente abandonaram o prédio. Em muitos locais se notam parede e pintura descascando. Uma pena pois a arquitetura é legal, o quarto bem espaçoso e os funcionários muito gentis. Senti que ficam até envergonhados da situação do hotel. O box do banheiro estava danificado, aparentemente uma das folhas quebraram e estão usando o que seria a porta como folha fixa. Bem improvisado.
Bem razoável. Elevador não está funcionando e é preciso subir 4 lances de escadas com as malas, muito complicado. Escada muito íngrime. A acomodação tem muito potencial porém está sem manutenção, claramente abandonaram o prédio. Em muitos locais se notam parede e pintura descascando. Uma pena pois a arquitetura é legal, o quarto bem espaçoso e os funcionários muito gentis. Senti que ficam até envergonhados da situação do hotel. O box do banheiro estava danificado, aparentemente uma das folhas quebraram e estão usando o que seria a porta como folha fixa. Bem improvisado.
10
Marcelo H
Nov 25, 2023
·
Stayed 11 nights
Gentileza de todos na recepção, a piscina climatizada deu um toque a mais em nossa estadua
Gentileza de todos na recepção, a piscina climatizada deu um toque a mais em nossa estadua
6
Celeste
May 28, 2023
·
Stayed 3 nights
La verdad es q reserve el hotel porque entre los servicios que ofrece es el de spa, el cual no lo están brindando y no aclaran en la descripción del mismo, las habitaciones no cuentan con servicio de limpieza solo con un costo adicional y por pedido, los amenities (shampoo, crema enjuague, jabón, papel higiénico y toallas ) cuando se terminan hay que pedirlos en recepción, no cuenta con servicio de desayuno solo tienen un arreglo con el café que se encuentra enfrente de la propiedad que hacen un descuento del 5 %…. La relación precio calidad no es buena!!!! Por la misma Plata se consigue mejores hoteles
La verdad es q reserve el hotel porque entre los servicios que ofrece es el de spa, el cual no lo están brindando y no aclaran en la descripción del mismo, las habitaciones no cuentan con servicio de limpieza solo con un costo adicional y por pedido, los amenities (shampoo, crema enjuague, jabón, papel higiénico y toallas ) cuando se terminan hay que pedirlos en recepción, no cuenta con servicio de desayuno solo tienen un arreglo con el café que se encuentra enfrente de la propiedad que hacen un descuento del 5 %…. La relación precio calidad no es buena!!!! Por la misma Plata se consigue mejores hoteles
8
Marcos
Feb 23, 2026
·
Stayed 1 night
Todo bien en general, la habitación y atención impecables. Lo unico que la piscina cierra a las 21 cuando no es que haya un personal trabajando o etc que se vaya a las 21 considero que debería ser hasta mas tarde o sin horarios. Y el gimnasio de pesas estaba desordenado y con maquinas sin funcionar muy bien.
Todo bien en general, la habitación y atención impecables. Lo unico que la piscina cierra a las 21 cuando no es que haya un personal trabajando o etc que se vaya a las 21 considero que debería ser hasta mas tarde o sin horarios. Y el gimnasio de pesas estaba desordenado y con maquinas sin funcionar muy bien.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several guests found rooms very clean, but others reported dirty or poorly maintained rooms, stained linens, mold, and old towels. Housekeeping is not daily by default and may require an extra fee.
Related guest reviews
10
Monica
Jan 20, 2024
·
Stayed 1 night
Esta todo limpio
Esta todo limpio
2
Mark
Jan 9, 2024
·
Stayed 1 night
This place is disgusting and the staff are incompetent. I booked a two night stay and after the first night I was woken up by several phone calls and a housekeeper who entered the room without knocking while I was nude. I was told I needed to check out or show proof of a two night stay. But it was confirmed when I checked in. Old, ripped towels, yellow sheets, moldy bathrooms, a pool that looks like a green pond… Stay someplace else. Anyplace else.
This place is disgusting and the staff are incompetent. I booked a two night stay and after the first night I was woken up by several phone calls and a housekeeper who entered the room without knocking while I was nude. I was told I needed to check out or show proof of a two night stay. But it was confirmed when I checked in. Old, ripped towels, yellow sheets, moldy bathrooms, a pool that looks like a green pond… Stay someplace else. Anyplace else.
8
STEPHANIE
Apr 18, 2024
·
Stayed 1 night
Beautiful property - super clean, great location, super accessible to shops and restaurants, very safe area, very upscale as well. Property was super clean as was the room - very comfortable stay. We did have an issue with them saying the dog was too big but they never specified small dogs only - they allowed us to take the dog up anyway. They had a private pool on the balcony but unfortunately, it was not heated and it was a rainy cold night so we couldn’t use it if I had known that I wouldn’t have booked it. I thought it was a heated jacuzzi by the photos.
Beautiful property - super clean, great location, super accessible to shops and restaurants, very safe area, very upscale as well. Property was super clean as was the room - very comfortable stay. We did have an issue with them saying the dog was too big but they never specified small dogs only - they allowed us to take the dog up anyway. They had a private pool on the balcony but unfortunately, it was not heated and it was a rainy cold night so we couldn’t use it if I had known that I wouldn’t have booked it. I thought it was a heated jacuzzi by the photos.
6
Tony
Nov 27, 2025
·
Stayed 6 nights
it was meh, not alot of choices it sufficed but defs a wake up call in comparison to NA hotel standards. Mold on in shower, stained sheets etc..
it was meh, not alot of choices it sufficed but defs a wake up call in comparison to NA hotel standards. Mold on in shower, stained sheets etc..
4
Horacio
Oct 25, 2025
·
Stayed 4 nights
La habitación asignada muy sucia y la recibímos después de las 2 pm, como decía en mi check in , no tienen personal botones que ayuden a subir las maletas , allí en este hotel te prestan el carrito para que tú mismo lo hagas, agregó fotos lo hizo mi esposo, y sigue más situaciones como , las almohadas muy viejas con manchas amarillas antihigiénicas quien puede poner su cara en ella ! Los cubrecamas estaba en lo mismo, Les informamos al front desk la situación y no pudieron resolverlo de inmediato, teníamos que esperar hasta el otro día , la verdad ya queríamos buscar otro hotel e irnos de hay . La señora de front desk trató lo más pronto posible cambiar las almohadas y sobrecamas y al día siguiente hicieron una limpieza profunda a la habitación. Lo comento en este sitio wed por qué uno paga caro y además venimos de otro país a tener unas vacaciones relajantes, no quisiera decir más cosas negativas pero es pésimo hotel para descansar. Las duchas son muy incomodas porque las llaves para prender o regular el agua están afuera de la ducha y el piso muy resbaladizo! Tengan cuidado, se pueden caer. Sin embargo se lo comenté a la señora de front desk y me aclaró que primero las prenda y regulé el agua antes de entrar a la ducha , es un sistema muy peligroso.
La habitación asignada muy sucia y la recibímos después de las 2 pm, como decía en mi check in , no tienen personal botones que ayuden a subir las maletas , allí en este hotel te prestan el carrito para que tú mismo lo hagas, agregó fotos lo hizo mi esposo, y sigue más situaciones como , las almohadas muy viejas con manchas amarillas antihigiénicas quien puede poner su cara en ella ! Los cubrecamas estaba en lo mismo, Les informamos al front desk la situación y no pudieron resolverlo de inmediato, teníamos que esperar hasta el otro día , la verdad ya queríamos buscar otro hotel e irnos de hay . La señora de front desk trató lo más pronto posible cambiar las almohadas y sobrecamas y al día siguiente hicieron una limpieza profunda a la habitación. Lo comento en este sitio wed por qué uno paga caro y además venimos de otro país a tener unas vacaciones relajantes, no quisiera decir más cosas negativas pero es pésimo hotel para descansar. Las duchas son muy incomodas porque las llaves para prender o regular el agua están afuera de la ducha y el piso muy resbaladizo! Tengan cuidado, se pueden caer. Sin embargo se lo comenté a la señora de front desk y me aclaró que primero las prenda y regulé el agua antes de entrar a la ducha , es un sistema muy peligroso.
6
Patricio
May 3, 2023
·
Stayed 5 nights
El hotel tiene muy buenas instalaciones y esta muy bien ubicado. Lo lamentable, cobraban a parte del servicio de limpieza, inaceptable en un hotel 4 estrellas. Mi pieza tenia el piso flotante roto en una parte y la limpieza general, diria que no es prolija.
El hotel tiene muy buenas instalaciones y esta muy bien ubicado. Lo lamentable, cobraban a parte del servicio de limpieza, inaceptable en un hotel 4 estrellas. Mi pieza tenia el piso flotante roto en una parte y la limpieza general, diria que no es prolija.
6
Becky
Feb 9, 2026
·
Stayed 1 night
Staff was nice, room was clean. Super basic; nothing to complain about. My room had a patio which was really nice. The only draw backs were that it didn't have a desk and the room was fairly small. Images on the website showed desks; front desk informed me some rooms do, some don't. I had the fruit bowl for breakfast which was a nice perk.I didn't get a chance to check out the pool so I can't comment on it Overall, if your looking for a basic room in a good location, this is a solid option.
Staff was nice, room was clean. Super basic; nothing to complain about. My room had a patio which was really nice. The only draw backs were that it didn't have a desk and the room was fairly small. Images on the website showed desks; front desk informed me some rooms do, some don't. I had the fruit bowl for breakfast which was a nice perk.I didn't get a chance to check out the pool so I can't comment on it Overall, if your looking for a basic room in a good location, this is a solid option.
6
Renata T K
Feb 27, 2024
·
Stayed 4 nights
Estadia de bom custo-beneficio, confortável, boa localização. Como não há limpeza diária nos quartos, ocorrem problemas como poeira acumulada e insetos. Nosso banheiro estava com o ralo entupido, que foi prontamente resolvido pela equipe local, mas precisamos nós mesmos solicitar toalhas extras e limpar o local.
Estadia de bom custo-beneficio, confortável, boa localização. Como não há limpeza diária nos quartos, ocorrem problemas como poeira acumulada e insetos. Nosso banheiro estava com o ralo entupido, que foi prontamente resolvido pela equipe local, mas precisamos nós mesmos solicitar toalhas extras e limpar o local.
6
Arvid
Feb 3, 2026
·
Stayed 15 nights
Stort og fint rom. God beliggenhet. Stille gate. Hjelpsomme mennesker i resepsjonen. Dårlig rengjøring. Ble ikke gjort hver dag.Badet ble ikke vasket de to ukene vi bodde der. Frokosten var en skandale. Verste jeg noensinne har opplevd. Fire valgfrie muligheter med lite mat på hver. Skulle vi ha mer mat eller drikke måtte vi betale mer til tross for at maten var inkludert. Vi gikk ut og spiste hver morgen. Dette holder ikke.
Stort og fint rom. God beliggenhet. Stille gate. Hjelpsomme mennesker i resepsjonen. Dårlig rengjøring. Ble ikke gjort hver dag.Badet ble ikke vasket de to ukene vi bodde der. Frokosten var en skandale. Verste jeg noensinne har opplevd. Fire valgfrie muligheter med lite mat på hver. Skulle vi ha mer mat eller drikke måtte vi betale mer til tross for at maten var inkludert. Vi gikk ut og spiste hver morgen. Dette holder ikke.
4
sebastian
Dec 2, 2025
·
Stayed 2 nights
The hotel room seems to be old and not clean, the photos are not accurate and the breakfast is just a coffee, I don't recommend to stay there, also there is bar with laugh music until 4 am
The hotel room seems to be old and not clean, the photos are not accurate and the breakfast is just a coffee, I don't recommend to stay there, also there is bar with laugh music until 4 am
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious and comfortable, often with balconies or patios, and showers generally have strong pressure. However, some units are small or dated, with issues like weak or nonfunctional AC/hot water, slippery showers, lack of fridges or desks, and occasional street‑bar noise.
Related guest reviews
2
Justin
Feb 19, 2026
·
Stayed 3 nights
The lobby and outside of the hotel was nice but the room and the pool is where the nightmare starts. The pool is dirty has all the fallen debris in it (leafs and stuff from the trees), the rooms look nothing like the photos that are shown by the hotel and they give you nasty stained comforters to use. Also they have no refrigerator in the rooms and they have a strict no food or drinks policy in the hotel. Which If they really pointed out on the website before I booked I would of gone with other hotel options. Tv is also tiny
The lobby and outside of the hotel was nice but the room and the pool is where the nightmare starts. The pool is dirty has all the fallen debris in it (leafs and stuff from the trees), the rooms look nothing like the photos that are shown by the hotel and they give you nasty stained comforters to use. Also they have no refrigerator in the rooms and they have a strict no food or drinks policy in the hotel. Which If they really pointed out on the website before I booked I would of gone with other hotel options. Tv is also tiny
6
Bjoern
Dec 15, 2025
·
Stayed 2 nights
Old and a bit outdated, especially the bathrooms. Spacious room was a plus and location is great tas well
Old and a bit outdated, especially the bathrooms. Spacious room was a plus and location is great tas well
6
Todd
Jan 29, 2026
·
Stayed 2 nights
Room was large in good condition, staff courteous, and room had a nice balcony. However, 1) polished shower floor is dangerously slippery 2) there was no regular housekeeping service Also, this hotel should publish its rules in the listing so people are aware that no food or alcohol is allowed in the room. We did not bring either into the room, but this would have been good to be aware of at the outset.
Room was large in good condition, staff courteous, and room had a nice balcony. However, 1) polished shower floor is dangerously slippery 2) there was no regular housekeeping service Also, this hotel should publish its rules in the listing so people are aware that no food or alcohol is allowed in the room. We did not bring either into the room, but this would have been good to be aware of at the outset.
6
Becky
Feb 9, 2026
·
Stayed 1 night
Staff was nice, room was clean. Super basic; nothing to complain about. My room had a patio which was really nice. The only draw backs were that it didn't have a desk and the room was fairly small. Images on the website showed desks; front desk informed me some rooms do, some don't. I had the fruit bowl for breakfast which was a nice perk.I didn't get a chance to check out the pool so I can't comment on it Overall, if your looking for a basic room in a good location, this is a solid option.
Staff was nice, room was clean. Super basic; nothing to complain about. My room had a patio which was really nice. The only draw backs were that it didn't have a desk and the room was fairly small. Images on the website showed desks; front desk informed me some rooms do, some don't. I had the fruit bowl for breakfast which was a nice perk.I didn't get a chance to check out the pool so I can't comment on it Overall, if your looking for a basic room in a good location, this is a solid option.
8
Guillaume
Nov 21, 2025
·
Stayed 3 nights
large room, nice bathroom
large room, nice bathroom
2
Andrea
Mar 9, 2024
·
Stayed 1 night
Es demasiado ruidoso!!!! No se puede dormir !!! Hay bares con música y gritos todo el tiempo y las puertas de los pasillos se golpean y rebotan en la habitación , los chicos son amables , pero es imposible dormir en ese lugar
Es demasiado ruidoso!!!! No se puede dormir !!! Hay bares con música y gritos todo el tiempo y las puertas de los pasillos se golpean y rebotan en la habitación , los chicos son amables , pero es imposible dormir en ese lugar
10
Robert
Nov 5, 2024
·
Stayed 4 nights
Great location , big rooms and quiet . Staff were very helpful and I would definitely stay again .
Great location , big rooms and quiet . Staff were very helpful and I would definitely stay again .
8
Federico
Sep 19, 2023
·
Stayed 1 night
Buen lugar, algo descuidado, cortinas rotas, falta una mesa para trabajo (escritorio). Había una maquina de café pero no habían capsulas. Internet un desastre.
Buen lugar, algo descuidado, cortinas rotas, falta una mesa para trabajo (escritorio). Había una maquina de café pero no habían capsulas. Internet un desastre.
10
Edmundo Jordão da Silva Vargas
Oct 16, 2025
·
Stayed 4 nights
This is the second time I have stayed at this hotel. The location is very good, the rooms are spacious, the bed is comfortable, and the shower is excellent. The breakfast has several options. Around the hotel, there are many restaurant and bistro options.
This is the second time I have stayed at this hotel. The location is very good, the rooms are spacious, the bed is comfortable, and the shower is excellent. The breakfast has several options. Around the hotel, there are many restaurant and bistro options.
2
Thomas
Nov 18, 2025
·
Stayed 1 night
The room did not have air-conditioning when we arrived. It was obvious the staff knew about this based on some reviews we found online that were done several hours earlier. The temperature in the room was 28 to 30 C. They did attempt to get the air-conditioning working, but then did not allow us to control it in the room was hot the entire night. I will never stay here again, and I would never recommend anyone staying here. Everything in the room was dated an old. They even left old towels from the previous guests in the bathroom.
The room did not have air-conditioning when we arrived. It was obvious the staff knew about this based on some reviews we found online that were done several hours earlier. The temperature in the room was 28 to 30 C. They did attempt to get the air-conditioning working, but then did not allow us to control it in the room was hot the entire night. I will never stay here again, and I would never recommend anyone staying here. Everything in the room was dated an old. They even left old towels from the previous guests in the bathroom.
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as friendly and helpful, with smooth check-ins. A minority experienced poor interactions, inconsistent responses, or limited English communication.
Related guest reviews
10
Juan Carlos
Feb 27, 2026
·
Stayed 2 nights
La habitacion es muy comoda, la ubicación es excelente, la atención del personal no puede ser mejor. Solo mejoraria el desayuno con más opciones.
La habitacion es muy comoda, la ubicación es excelente, la atención del personal no puede ser mejor. Solo mejoraria el desayuno con más opciones.
10
Ravi
Feb 7, 2025
·
Stayed 1 night
I only stayed at this property for an afternoon and a morning (as I had to change my accommodation for one night ahead of going to a different city), however I found it to be excellent! The room was spacious and clean, I utilized the pool area where I fully able to relax after a busy working week with some travels, and the staff were super friendly. Thank you Botique Suites team 🙂
I only stayed at this property for an afternoon and a morning (as I had to change my accommodation for one night ahead of going to a different city), however I found it to be excellent! The room was spacious and clean, I utilized the pool area where I fully able to relax after a busy working week with some travels, and the staff were super friendly. Thank you Botique Suites team 🙂
10
Joseph
Apr 23, 2024
·
Stayed 2 nights
Great hotel, really cool area. Staff was friendly and helpful.
Great hotel, really cool area. Staff was friendly and helpful.
4
Romina
Mar 11, 2023
·
Stayed 19,352 nights
El lugar está muy bien en ubicación, lo que no me gustó fue el trato del recepcionista del turno noche que en Navidad me lo hizo pasar muy mal y no quiso devolverme la reserva obligándome a permanecer en ese lugar bajo su falta de respeto.
El lugar está muy bien en ubicación, lo que no me gustó fue el trato del recepcionista del turno noche que en Navidad me lo hizo pasar muy mal y no quiso devolverme la reserva obligándome a permanecer en ese lugar bajo su falta de respeto.
10
Ana
Mar 31, 2024
·
Stayed 4 nights
Staff was super helpful and very nice
Staff was super helpful and very nice
10
Camila
Mar 5, 2024
·
The staff was super friendly and it is in a safe walkable area!
The staff was super friendly and it is in a safe walkable area!
10
Alma Adriana
Oct 19, 2023
·
Stayed 9 nights
It’s a very nice hotel, love the aesthetic, safe location, so many restaurants within walking distance and overall our stay was great, but let me tell you that the reception staff was AMAZING!!! We are so thankful for the attention and help they gave us booking events, activities and tours, they were truly wonderful!!
It’s a very nice hotel, love the aesthetic, safe location, so many restaurants within walking distance and overall our stay was great, but let me tell you that the reception staff was AMAZING!!! We are so thankful for the attention and help they gave us booking events, activities and tours, they were truly wonderful!!
10
Vasilii
Dec 17, 2023
·
Stayed 3 nights
El personal es muy amable. Muy fácil check-in y check-out. La habitación está en excelentes condiciones. Es muy limpio y agradable. Nosotros recomendamos!
El personal es muy amable. Muy fácil check-in y check-out. La habitación está en excelentes condiciones. Es muy limpio y agradable. Nosotros recomendamos!
6
Jimmy
Apr 25, 2023
·
Stayed 3 nights
I would have rated slightly higher if not for the lack of friendliness from Gabriel at the front desk on our last night. He quoted me a much higher late check-out fee from an earlier conversation with another rep. I asked about why the difference in fees but he just seemed very defensive and couldn’t communicate a sound explanation other than - the other guy did it wrong. Just left a bad taste in our whole experience (6 nights there) Wouldn’t be back based on that experience and would rather pay a little more to be closer to all the bars and restaurants next time (about a 15 min walk).
I would have rated slightly higher if not for the lack of friendliness from Gabriel at the front desk on our last night. He quoted me a much higher late check-out fee from an earlier conversation with another rep. I asked about why the difference in fees but he just seemed very defensive and couldn’t communicate a sound explanation other than - the other guy did it wrong. Just left a bad taste in our whole experience (6 nights there) Wouldn’t be back based on that experience and would rather pay a little more to be closer to all the bars and restaurants next time (about a 15 min walk).
10
Andrea Sofia
Apr 14, 2024
·
Stayed 3 nights
Staff is super helpful, especially Omar!
Staff is super helpful, especially Omar!
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AI-generated summary based on recent guest reviews
Location
Excellent Palermo location close to restaurants, cafes, and nightlife, generally safe and walkable. Some guests mention distance from the metro/central sights and occasional noise from nearby bars or the street.
Related guest reviews
10
Barak
Jan 15, 2024
·
Stayed 3 nights
Amazing service from everyone. Big rooms, Great location. A lot of restaurants around around the hotel. It’s not in the most center, 10 min walk from there. but center enough. Great price. Worth the price. I recommend.
Amazing service from everyone. Big rooms, Great location. A lot of restaurants around around the hotel. It’s not in the most center, 10 min walk from there. but center enough. Great price. Worth the price. I recommend.
10
Mauricio
Oct 28, 2024
·
Stayed 3 nights
Excelente localização. Por isso sempre volto . Já estão fazendo obras para voltar a ter o restaurante novamente no térreo. Staff bastante educado e sempre atento aos seus pedidos.
Excelente localização. Por isso sempre volto . Já estão fazendo obras para voltar a ter o restaurante novamente no térreo. Staff bastante educado e sempre atento aos seus pedidos.
6
Becky
Feb 9, 2026
·
Stayed 1 night
Staff was nice, room was clean. Super basic; nothing to complain about. My room had a patio which was really nice. The only draw backs were that it didn't have a desk and the room was fairly small. Images on the website showed desks; front desk informed me some rooms do, some don't. I had the fruit bowl for breakfast which was a nice perk.I didn't get a chance to check out the pool so I can't comment on it Overall, if your looking for a basic room in a good location, this is a solid option.
Staff was nice, room was clean. Super basic; nothing to complain about. My room had a patio which was really nice. The only draw backs were that it didn't have a desk and the room was fairly small. Images on the website showed desks; front desk informed me some rooms do, some don't. I had the fruit bowl for breakfast which was a nice perk.I didn't get a chance to check out the pool so I can't comment on it Overall, if your looking for a basic room in a good location, this is a solid option.
2
Andrea
Mar 9, 2024
·
Stayed 1 night
Es demasiado ruidoso!!!! No se puede dormir !!! Hay bares con música y gritos todo el tiempo y las puertas de los pasillos se golpean y rebotan en la habitación , los chicos son amables , pero es imposible dormir en ese lugar
Es demasiado ruidoso!!!! No se puede dormir !!! Hay bares con música y gritos todo el tiempo y las puertas de los pasillos se golpean y rebotan en la habitación , los chicos son amables , pero es imposible dormir en ese lugar
10
Robert
Nov 5, 2024
·
Stayed 4 nights
Great location , big rooms and quiet . Staff were very helpful and I would definitely stay again .
Great location , big rooms and quiet . Staff were very helpful and I would definitely stay again .
4
sebastian
Dec 2, 2025
·
Stayed 2 nights
The hotel room seems to be old and not clean, the photos are not accurate and the breakfast is just a coffee, I don't recommend to stay there, also there is bar with laugh music until 4 am
The hotel room seems to be old and not clean, the photos are not accurate and the breakfast is just a coffee, I don't recommend to stay there, also there is bar with laugh music until 4 am
10
Mario
Dec 13, 2023
·
Stayed 1 night
Good location and easy access to other areas.
Good location and easy access to other areas.
10
Anders
Feb 16, 2026
·
Stayed 4 nights
Superhyggelig betjening. Logger rolig til i gangavstand til restauranter. Anbefales
Superhyggelig betjening. Logger rolig til i gangavstand til restauranter. Anbefales
8
Osvaldo
Feb 18, 2025
·
Stayed 3 nights
Staying at this hotel was like unwrapping an unexpected gift. I booked their largest room, discovering it was a stylish yet simple duplex loft. The space had a certain charm, even if the furnishings leaned more “utilitarian chic” than luxurious. But hey, for the price I paid, it felt like a win. Now, let’s talk about the shower: I measure a hotel’s worth by water pressure, and let me tell you, this one did *not* disappoint. A+ on that front. On the other hand, the bed had a firm personality—great if you like a little extra support, but maybe not ideal for those who prefer a cloud-like mattress. The towels? They’ve seen better days, but they got the job done. What truly elevates this hotel is its location. Nestled in the heart of Palermo Hollywood, the surrounding area is a treasure trove of culinary delights and buzzing coffee shops. If you’re a foodie, this neighbourhood is your playground. Buenos Aires itself? Always a vibrant, intoxicating experience—and this spot puts you right in the middle of the action.
Staying at this hotel was like unwrapping an unexpected gift. I booked their largest room, discovering it was a stylish yet simple duplex loft. The space had a certain charm, even if the furnishings leaned more “utilitarian chic” than luxurious. But hey, for the price I paid, it felt like a win. Now, let’s talk about the shower: I measure a hotel’s worth by water pressure, and let me tell you, this one did *not* disappoint. A+ on that front. On the other hand, the bed had a firm personality—great if you like a little extra support, but maybe not ideal for those who prefer a cloud-like mattress. The towels? They’ve seen better days, but they got the job done. What truly elevates this hotel is its location. Nestled in the heart of Palermo Hollywood, the surrounding area is a treasure trove of culinary delights and buzzing coffee shops. If you’re a foodie, this neighbourhood is your playground. Buenos Aires itself? Always a vibrant, intoxicating experience—and this spot puts you right in the middle of the action.
8
yarisel mairene
Aug 18, 2023
·
Stayed 5 nights
Alejandro was very helpful. It was my first time in Argentina and I felt like home. It's far from most attractions but with Uber you can go anywhere. I took the hop on and off bus and it was cool cuz you visit all the tourist spots. A lot of policeman in the area. I travel by myself and as a woman
Alejandro was very helpful. It was my first time in Argentina and I felt like home. It's far from most attractions but with Uber you can go anywhere. I took the hop on and off bus and it was cool cuz you visit all the tourist spots. A lot of policeman in the area. I travel by myself and as a woman
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often limited to set menus with small portions or paid extras for items like eggs or juice; some found it simple but tasty. At times there is no on-site breakfast, with a partner café arrangement noted.
Related guest reviews
10
IRAMAR
Oct 1, 2025
·
Stayed 7 nights
Quarto maravilhoso e confortável. Atendimento excelente e café da manhã simples, mas bem gostoso. Super recomendo!!! 👏👏👏
Quarto maravilhoso e confortável. Atendimento excelente e café da manhã simples, mas bem gostoso. Super recomendo!!! 👏👏👏
10
Juan Carlos
Feb 27, 2026
·
Stayed 2 nights
La habitacion es muy comoda, la ubicación es excelente, la atención del personal no puede ser mejor. Solo mejoraria el desayuno con más opciones.
La habitacion es muy comoda, la ubicación es excelente, la atención del personal no puede ser mejor. Solo mejoraria el desayuno con más opciones.
8
laura
Sep 5, 2025
·
Stayed 12 nights
O hotel é muito bom, possui uma excelente localização, com muitos restaurantes por perto. Teria algumas resalvas em relação ao café da manhã, pois segundo me informado após a mudança de gestão mudaram a forma do serviço. Sendo assim, agora ele é servido em um restaurante e o cliente possui 6 opções para escolher, não podendo repetir. O que não me agradou muito, pois não havia suco disponivel todos os dias, se quisse uma poção de ovos deveria pagar, e a quantidade de comida servida era pouca. (seguem fotos do café) Tirando isso tive uma boa estadia, utilizei a academia nos dias que estive no hotel, e achei boa. Além do atendimento dos funcionários serem de muita qualidade.
O hotel é muito bom, possui uma excelente localização, com muitos restaurantes por perto. Teria algumas resalvas em relação ao café da manhã, pois segundo me informado após a mudança de gestão mudaram a forma do serviço. Sendo assim, agora ele é servido em um restaurante e o cliente possui 6 opções para escolher, não podendo repetir. O que não me agradou muito, pois não havia suco disponivel todos os dias, se quisse uma poção de ovos deveria pagar, e a quantidade de comida servida era pouca. (seguem fotos do café) Tirando isso tive uma boa estadia, utilizei a academia nos dias que estive no hotel, e achei boa. Além do atendimento dos funcionários serem de muita qualidade.
6
carolina
Dec 8, 2025
·
Stayed 3 nights
El desayuno es demasiado caro para que solo tengan media luna, no hay huevos incluidos, pedía jugo de naranja para pagar adicional y nunca había
El desayuno es demasiado caro para que solo tengan media luna, no hay huevos incluidos, pedía jugo de naranja para pagar adicional y nunca había
10
André
Jan 4, 2026
·
Stayed 5 nights
Quarto limpo; equipe de funcionários excelente. Contudo, a academia é mal equipada e o café da manhã é limitado (pouco variado)
Quarto limpo; equipe de funcionários excelente. Contudo, a academia é mal equipada e o café da manhã é limitado (pouco variado)
2
Eduardo
Dec 29, 2025
·
Stayed 1 night
Chuveiro não esquentava a água, ar condiconado ruim, elevador não funcionava ate o meu andar, café da manhã péssimo. Enfim, não rdonendoc
Chuveiro não esquentava a água, ar condiconado ruim, elevador não funcionava ate o meu andar, café da manhã péssimo. Enfim, não rdonendoc
6
Arvid
Feb 3, 2026
·
Stayed 15 nights
Stort og fint rom. God beliggenhet. Stille gate. Hjelpsomme mennesker i resepsjonen. Dårlig rengjøring. Ble ikke gjort hver dag.Badet ble ikke vasket de to ukene vi bodde der. Frokosten var en skandale. Verste jeg noensinne har opplevd. Fire valgfrie muligheter med lite mat på hver. Skulle vi ha mer mat eller drikke måtte vi betale mer til tross for at maten var inkludert. Vi gikk ut og spiste hver morgen. Dette holder ikke.
Stort og fint rom. God beliggenhet. Stille gate. Hjelpsomme mennesker i resepsjonen. Dårlig rengjøring. Ble ikke gjort hver dag.Badet ble ikke vasket de to ukene vi bodde der. Frokosten var en skandale. Verste jeg noensinne har opplevd. Fire valgfrie muligheter med lite mat på hver. Skulle vi ha mer mat eller drikke måtte vi betale mer til tross for at maten var inkludert. Vi gikk ut og spiste hver morgen. Dette holder ikke.
6
Celeste
May 28, 2023
·
Stayed 3 nights
La verdad es q reserve el hotel porque entre los servicios que ofrece es el de spa, el cual no lo están brindando y no aclaran en la descripción del mismo, las habitaciones no cuentan con servicio de limpieza solo con un costo adicional y por pedido, los amenities (shampoo, crema enjuague, jabón, papel higiénico y toallas ) cuando se terminan hay que pedirlos en recepción, no cuenta con servicio de desayuno solo tienen un arreglo con el café que se encuentra enfrente de la propiedad que hacen un descuento del 5 %…. La relación precio calidad no es buena!!!! Por la misma Plata se consigue mejores hoteles
La verdad es q reserve el hotel porque entre los servicios que ofrece es el de spa, el cual no lo están brindando y no aclaran en la descripción del mismo, las habitaciones no cuentan con servicio de limpieza solo con un costo adicional y por pedido, los amenities (shampoo, crema enjuague, jabón, papel higiénico y toallas ) cuando se terminan hay que pedirlos en recepción, no cuenta con servicio de desayuno solo tienen un arreglo con el café que se encuentra enfrente de la propiedad que hacen un descuento del 5 %…. La relación precio calidad no es buena!!!! Por la misma Plata se consigue mejores hoteles
10
Carly
Oct 12, 2023
·
Stayed 3 nights
I was impressed by the location and the quality of the hotel and rooms, especially for the cost. There are lots of bakeries and cafes in the vicinity and only a few minutes’ walk from Palermo Soho with bars and restaurants. The majority of the front desk staff were helpful. Very clean property and it was fine for us not to have room keeping every day (there’s an extra charge for that). I’d definitely come back if available in the future. I’d like if there was a breakfast offer
I was impressed by the location and the quality of the hotel and rooms, especially for the cost. There are lots of bakeries and cafes in the vicinity and only a few minutes’ walk from Palermo Soho with bars and restaurants. The majority of the front desk staff were helpful. Very clean property and it was fine for us not to have room keeping every day (there’s an extra charge for that). I’d definitely come back if available in the future. I’d like if there was a breakfast offer
8
Andre Luiz
Dec 8, 2025
·
Stayed 3 nights
Inicialmente fomos alocados num quarto com ar condicionado sem funcionar, toalhas furadas e sem reposição de sabonete. Após verificação pela recepcionista, fomos prontamente alocados em um quarto melhor. Café da manhã com pouquíssimas opções e com quantidade limitada. Ótima localização e instalações bonitas.
Inicialmente fomos alocados num quarto com ar condicionado sem funcionar, toalhas furadas e sem reposição de sabonete. Após verificação pela recepcionista, fomos prontamente alocados em um quarto melhor. Café da manhã com pouquíssimas opções e com quantidade limitada. Ótima localização e instalações bonitas.
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Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 23:59
Before 10:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about BA Jardines Palermo
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is at 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features does the property offer for guests with disabilities?
The property features limited wheelchair accessibility, including elevators and step-free entrances. However, some areas may not be fully accessible.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Buenos Aires, within a 15-minute walk of Serrano Square and Distrito Arcos. It is approximately 1.4 miles from Carlos Thays Botanic Garden and 1.7 miles from La Rural Convention Center.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available, which operates from December 1 to March 31.
What are the policies for guests staying with children?
Children 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The seasonal pool will be open from December 01 to March 31.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Garden
Fitness Facilities
Steam Room
General
Steam Room
Free Breakfast
Smoke-Free Property
Wheelchair Accessible (Limited)
Not Wheelchair Accessible
Services
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
24-Hour Front Desk
Activities
Garden
Fitness Facilities
Pool (Seasonal Outdoor)
Spa Services (on site)
Terrace
Internet
Free Wi-Fi