Cross Hotel Osaka

Name: Cross Hotel Osaka
Address: Chuo-ku Shinsaibashisuji 2-5-15, Shinsaibashi, Osaka, Osaka (and vicinity), Japan, Osaka, Osaka Prefecture, Japan
Rating: 9.08

"Spacious bathroom"

"Loved the beds"

"Great breakfast"

"Great location"

"Excellent in-house restaurant"

"Plenty of shopping options nearby"

Amenities

Restaurant
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

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Guest reviews

9.1

Superb

Based on 16,773 verified reviews

Who stays here?

Business

4%

Couple

37%

Family

37%

Group

15%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Cross Hotel Osaka draws consistent praise for its unbeatable Dotonbori location, friendly and accommodating staff, and a frequently lauded breakfast buffet, making it a convenient base for shopping, dining, and transport across the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

SEUNG Gi

last week

·

Stayed 2 nights

Very nice hotel. Service, location, cleanliness was great

10

Darren

3 weeks ago

·

Stayed 2 nights

Had a wonderful stay at this hotel! The location was perfect, very convenient and close to shopping, restaurants, and transport. The room was not very big (just enough for a couple with 2 big luggages) but very comfortable, clean, and my spouse and I could relax properly. What stood out most was the excellent service from the hotel staff. Everyone was friendly, helpful, and made us feel very welcome throughout our stay. They served very good breakfast too. Overall, a very enjoyable experience and I would definitely stay here again!

8

Michael

28 Apr 2026

·

Stayed 3 nights

The property was under construction so one of the elevators was down so queue times for the elevator were long at times. Also, at check in we were directed to the self check-in kiosk which was very cumbersome and took a long time. The staff were not much help at the kiosk.

10

merli

11 Apr 2026

·

Stayed 3 nights

Perfect

10

merli

11 Apr 2026

·

Stayed 3 nights

Everything perfect can’t complain

Chuo-ku Shinsaibashisuji 2-5-15, Shinsaibashi, Osaka, Osaka (and vicinity), Japan

Location

With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.5 mi (0.8 km) from Namba Grand Kagetsu Theater.

Amerikamura(0.1 Miles)

Dotonbori(0.1 Miles)

Shinsaibashi-suji Shopping Street(0.1 Miles)

Osaka Shochikuza(0.1 Miles)

Tombori River Walk(0.1 Miles)

Dotonbori Glico Sign(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Cross Hotel Osaka

Amenities

Property description

Book on Vio

Guest reviews

Superb

Who stays here?

What guests think

Location

Property policies

Check-in instructions

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Optional extras

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Cross Hotel Osaka.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Superb

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

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Cross Hotel Osaka