Candlewood Suites Hattiesburg by IHG

The only thing I would have liked better, was if they had a covered and more convenient loading / unloading area. Especially since it was raining.

Someone siphoned has from my car overnight.

Good short overnight stop. Our room had best kitchen and separate bedroom available in our search. The room itself was good and well equipped, except the mattress on the sofa was thin, stained and in very bad shape. The front desk people were nice but the public spaces were minimal and need an update. We felt safe but not at home.

This was by far the worsts place I’ve ever stayed. Upon checking in, the bathroom had trash in the trash can, there were clumps of dirt or grout on the floor, the towels were sitting on top of the toilet, there was some type of metal plate sitting on the floor, the bed was moved/turned sideways. To top it off someone tried to break into my truck.

The hotel is in disrepair and is not being maintained properly, I had to clean my room prior to occupying and had concerns as to security due to exterior doors not closing/locking properly etc. I donot recommend this location.

Easy check in. Friendly staff. Smelled clean. Free washer/dryer.

The hotel looks decent but was a definitely disappointment because the service level and options to customer was very poor. My room type was not available upon arrival. No apology for the convenience. No pool no ice machine no breakfast. Not a good hotel to stay for resources but love the room very cozy❤👍

I like the quietness and atmosphere. Attendant was pleasant. However, I don't care for dogs/cats. I wish the owners with animals had a special section of the hotel to stay in so that people that don't care to be around wouldn't have to be confronted with them.

Clean and quiet. Staff was friendly and room was very comfortable. The exercise equipment in the exercise room was all broken but otherwise the stay was great

There was no bottled water to purchase for drinking. The shower water pressure was terrible and the were hundreds of cigarette buds in the front entrance.

The stay at Candlewood served a purpose of us finding a bed to sleep on while passing thru Hattiesburg. Majority of hotels were sold out. While waiting in the line for check-in, 3 different customers came back who had just checked in and needed new rooms because the rooms they had just been given at check-in had not been cleaned from previous use. Another customer had no bed linens on his bed and no toilet paper. In fairness, the hotel was booked and understand that there are employee shortages, but systems didn’t seem in place to help the team members working have a good handle on where to place incoming people. The staff was friendly, but clearly overwhelmed. My expectations were low once i got our room. The pullout bed was broken and had a slope, the leg of the chair at the ktichenette table was broken (picture below), there screws were rusty in the bathroom door (picture), there was black dust and some mold on the air conditioning unit in the room, there was hair in the bathrooms corners by the toilet (picture), dust bunnies on the carpet when we moved the coffee table to pull out the bed, bathroom vanity cupboards broken in the corner (picture). Overall and bottom line - the place is in need of a very thorough deep clean and a full punch list of things that could use an update.

Spent night driving thru. Room had a moldy smell. Pillows had a bad smell.

No towels in rm, room had horrible odor as if the rm had flooded. Just a pitiful experience

I was pleasantly surprised on my stay at Candlewood Suites in Hattiesburg, MS. The front desk staff was excellent. The young lady always greeted me with a smile and pleasant conversation. The rooms were very clean and the bed was super comfy. I would definitely be staying here again on my next trip.

Our room smelled very musty. Wasnt very clean

The room was dirty and smelled badly. There was only a half a roll of bathroom paper, it took two trips to the front desk to get another roll. The entire place was nasty.

Not the cleanest room, bad smell though out the entire hotel. People outside smoking dope. Would not stay here again.

It was disgustingly dirty and stinky. My son was on a medical trip and we had to stay or we would have left. I paid $200 for a room and it was so filthy

The hotel smelled like a dog, then the whole floor we stayed on smelled like marijuana. The couch bed was very uncomfortable. We had initially booked three nights and only stayed one.

Just gross. Mold in the carpet. Eyes burning and I was congested in the morning. Smell of sewage in hallway by room, maintenance room door wide open. This place most likely was flooded from a plumbing leak related to septic lines. Room was gross, broken stuff everywhere. Didn't feel comfortable bringing my children there. Will never even stop in this town again - even the roads were messed up getting to the parking lot.

The bed were hard but my family had a good night

The staff was fabulous and great service The room was clean and we enjoyed the open space

Good short overnight stop. Our room had best kitchen and separate bedroom available in our search. The room itself was good and well equipped, except the mattress on the sofa was thin, stained and in very bad shape. The front desk people were nice but the public spaces were minimal and need an update. We felt safe but not at home.

Hi my wife and i flew in from California to Mississippi for my step moms funeral the front desk people were very nice ,but didn't give us a heads up about the shower and how to operate it i tried everything to turn on the shower i thought I was doing something wrong because I was really tried so i ask my wife to help me figure out how to work the shower and she couldn't either so once I went back down to the front desk the gentleman explain it to me it was some lil trick with the faucet to get the shower working other than that I'll for sure be coming back great place to stay in Hattiesburg Mississippi

Very friendly staff, clean and spacious rooms.

Everything the suite was really nice but my bedroom tv didn't work.

Just an overnight stay. Quick & easy checkin. Clean, spacious room. Comfortable bed. Would stay again.

The hotel smelled like a dog, then the whole floor we stayed on smelled like marijuana. The couch bed was very uncomfortable. We had initially booked three nights and only stayed one.

Room was updated. One of the two beds was not comfortable. Everything was clean. It was great for the quick overnight trip we needed.

Rooms and hallways need upgrade.

The stay at Candlewood served a purpose of us finding a bed to sleep on while passing thru Hattiesburg. Majority of hotels were sold out. While waiting in the line for check-in, 3 different customers came back who had just checked in and needed new rooms because the rooms they had just been given at check-in had not been cleaned from previous use. Another customer had no bed linens on his bed and no toilet paper. In fairness, the hotel was booked and understand that there are employee shortages, but systems didn’t seem in place to help the team members working have a good handle on where to place incoming people. The staff was friendly, but clearly overwhelmed. My expectations were low once i got our room. The pullout bed was broken and had a slope, the leg of the chair at the ktichenette table was broken (picture below), there screws were rusty in the bathroom door (picture), there was black dust and some mold on the air conditioning unit in the room, there was hair in the bathrooms corners by the toilet (picture), dust bunnies on the carpet when we moved the coffee table to pull out the bed, bathroom vanity cupboards broken in the corner (picture). Overall and bottom line - the place is in need of a very thorough deep clean and a full punch list of things that could use an update.

The staff was fabulous and great service The room was clean and we enjoyed the open space

Receptionist was super sweet and helpful

Staff was very customer centric

The hotel is conveniently located but is need of a refresh. There is no complementary breakfast at this hotel. I asked for a accessible room, with grab bars in the tub for example, but did not get one. I would consider staying there again.

I was pleasantly surprised on my stay at Candlewood Suites in Hattiesburg, MS. The front desk staff was excellent. The young lady always greeted me with a smile and pleasant conversation. The rooms were very clean and the bed was super comfy. I would definitely be staying here again on my next trip.

Just an overnight stay. Quick & easy checkin. Clean, spacious room. Comfortable bed. Would stay again.

I never checked into this place and my card was charged twice. called both the hotel & Expedia to get my money back & both parties tell me that should be able to get it back yet I still haven't received my money or notification as about the issue. horrible customer service.

The hotel looks decent but was a definitely disappointment because the service level and options to customer was very poor. My room type was not available upon arrival. No apology for the convenience. No pool no ice machine no breakfast. Not a good hotel to stay for resources but love the room very cozy❤👍

The employees were so nice! Especially those working the front desk at afternoon check in and morning check out.

Very convenient right next to major Hyway and a lot of shopping in the area,

Clean. Good location.

Easy to get to

Awesome staff and location

The hotel is conveniently located but is need of a refresh. There is no complementary breakfast at this hotel. I asked for a accessible room, with grab bars in the tub for example, but did not get one. I would consider staying there again.

Great location for extended stays

Good location

The hotel is conveniently located but is need of a refresh. There is no complementary breakfast at this hotel. I asked for a accessible room, with grab bars in the tub for example, but did not get one. I would consider staying there again.

Did not have enought towels and breakfast and food selection could be better

The hotel looks decent but was a definitely disappointment because the service level and options to customer was very poor. My room type was not available upon arrival. No apology for the convenience. No pool no ice machine no breakfast. Not a good hotel to stay for resources but love the room very cozy❤👍

My husband and I enjoyed out stay here. We just wish there was better dining included within the cost. Other than that, the room was beautiful.

There was no bottled water to purchase for drinking. The shower water pressure was terrible and the were hundreds of cigarette buds in the front entrance.