Name: Candlewood Suites Boise - Towne Square by IHG
Address: 700 North Cole Road, West Boise, Boise, Idaho, United States of America, Boise, Ada County, US
Price range: $95–$250 per night
Rating: 8.48

What guests think

At Candlewood Suites Boise - Towne Square by IHG, guests frequently highlight friendly service, large kitchen-equipped suites, and a convenient spot near the mall, hospital, and freeway, while renovations and intermittent maintenance, noise, or odor problems are the main drawbacks.

Cleanliness is frequently noted as good or newly updated, with some reports of inconsistent housekeeping. Facilities include guest laundry, a small gym, and a modest outdoor area; parking near entrances can be tight late. Overall, expect a practical extended-stay base with warm service and some renovation-related compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas are under renovation, creating some mess and occasional noise. Guests appreciate the laundry facilities, small gym, patio/BBQ area, and a 24-hour snack pantry, though parking near entrances can be tight late.

Related guest reviews

8

david

Oct 5, 2025

·

Stayed 1 night

Front office staff was friendly snd accommodating At ladt minute i asked fir 1 level room. She had just one, a room for people with some type of disability but it was actually quite nice, very quiet and easy to access from parking area If you arrive late parking close to entry could be a oroblem Overall i was happy with the facility Not much to do in the neighborhood but if your just passing through like ne, its fine

4

Scott

Apr 6, 2025

·

Stayed 4 nights

Our room was not a “suite”. It was a studio. The hotel was in the middle of a major remodel project. The shower head in our room was incredibly LAME! It took twice as long to bathe because there was so little water coming out.

4

Bethany

Mar 9, 2025

·

Stayed 1 night

Remodeling was going on, bust still place was a disaster. Staff next morning was very loud in the hallways.

4

Gregory

Feb 10, 2025

·

Stayed 1 night

The place is being renovated and I did not know this before booking the room - place is a mess and noisy

10

Joel

Feb 6, 2025

·

Stayed 1 night

Rooms were newly remodeled and very nice. Lobby was a bit messy because it was in the process of being remodeled but that's to be expected.

10

Rick

Jan 29, 2025

·

Stayed 2 nights

Remodeling lobby common areas but you don't hear the noise on the other floors. Staff keeps dust confirmed to construction area. Guy at the front desk was very helpful even with my funky reservation. Loved the larger shower and the mirror that doesn't fog. Close to the mall and restaurants. St Als is close by and easy to get to.

10

Ricky

Oct 2, 2024

·

Stayed 1 night

Enjoyed our takeout dinner on the small patio area at the side of the hotel!

10

Sharon

Jul 4, 2024

·

Stayed 1 night

Spacious, well-appointed room and laundry facilities which we sorely needed. Very helpful staff.

10

Alejandro

Feb 24, 2024

·

Stayed 1 night

Everything was clean. Check-in was easy. Gym was nice. Great experience!

10

Wendy

Dec 8, 2022

·

Stayed 1 night

Staff was amazing! Cleanliness was great! BBQ area was nice, excluding overflowing garbage cans 2 days in a row.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and refreshed spaces. However, recurring complaints note cooking smells in hallways and some instances of dirty floors, stained carpets, or smelly rooms.

Related guest reviews

10

Richard

Jul 20, 2025

·

Stayed 2 nights

Very clean facility. Only issue is that you can smell odors in the hallways and elevator areas from people cooking in their unit. Corporate has not addressed this issue from conception.

10

Terri

Apr 18, 2025

·

Stayed 1 night

This property is a lot nicer than when we stayed at it a couple of years ago. It seems to have been updated and very clean

10

KRIS

Jan 7, 2025

·

Stayed 1 night

The rooms are clean, comfortable and accommodating

10

Arturo

Nov 6, 2024

·

Stayed 1 night

Very clean

10

Dana

Oct 20, 2024

·

Stayed 1 night

Super clean, remodeled room was huge, everyone was incredibly friendly. It was a super stay! Go here for sure if they have an opening.

6

Marla

May 17, 2024

·

Stayed 1 night

Bathroom floor was filthy

6

Sarah

Oct 9, 2023

·

Stayed 1 night

The room smelled like mildew and the shower head was not attached to the wall. There were pubic hairs in one of the bath towels and one of the other towels had black stuff on it resembling mold. The sign out front by the street had a massive hole in it. One thing cheap hotels always skimp on is insulation between walls and floors, making it impossible to sleep. This place was no exception. Next time I will spend extra money and go elsewhere. I won’t book here again.

2

Jason

Oct 2, 2023

·

Stayed 2 nights

The room smelled absolutely disgusting. This was a non-smoking facility, but I’m pretty sure somebody lived there for 20 years and smoked it the entire time and then they just gave it a quick wipe down and put me in there. I checked the room for bedbugs, and when I pulled the mattress off I found a used condom and a bunch of hairs. I looked between the cushions of the recliner and found toenails and pubic hairs, and chewing tobacco pouches shoved down in the corners. I couldn’t run the air conditioner because the stench was so atrocious, it drove me out of the room! I ended up leaving at four in the morning and cancelled my second day and got another hotel.

6

Galen

Aug 30, 2023

·

Stayed 1 night

It is an older motel and the wear is very noticeable and most visual in the rooms where the carpets need a good and complete cleaning. I hated to walk on the carpet without shoes because it was very dirty and stained. The floor in front of the dishwasher was sticky to the feet. will not stay there again.

4

Valerie

Mar 13, 2023

·

Stayed 1 night

There was a very unpleasant smell of tobacco or other similar substance that seemed to be coming from a nearby room, and overwhelming in our room.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped, with full kitchens suited to longer stays and recent updates in many rooms. Downsides include dim lighting, weak water pressure, mixed bed comfort, occasional noise, and sporadic maintenance or tech issues.

Related guest reviews

6

Shelli

Nov 3, 2025

·

Stayed 2 nights

The bathrooms are dark!!! There is hardly any light and same with the room. Definitely need better lighting. Staff was super nice and super helpful!

8

James

Sep 3, 2025

·

Stayed 1 night

Great room. Bed was soft, but too jiggly, as I turn over a lot. Lots of nice things in the room for cooking and other amenities. Lots of close restaurants.

8

John

Aug 24, 2025

·

Stayed 1 night

The hotel is nicely remodeled. The room clean and comfortable. The rating was due to an upstairs guest that was banging around and banging doors in their room at 3am.

10

Mekenzie

May 20, 2025

·

Stayed 1 night

Very nice and had a tiny kitchenette. It had a small stove top, dishwasher, full fridge, and was stocked with cook ware and utensils. The room was nice, I wish there was a bathtub for my kids but all in all it was a great place to stay. If I ever need a hotel in the area again, I'll be staying here.

10

Julia

May 3, 2025

·

Stayed 2 nights

Great price, check in was easy, loved i could go to a grocery store a take care of meals in the room. Full fridge and cook top, dishes provided.

10

Andrew

Apr 21, 2025

·

Stayed 3 nights

This pic to the left is the room or at least the same layout i had. Absolutely loved the room, it was clean and had everything i needed and more. I was not expecting a kitchen, microwave, coffee maker, fridge i just booked this room based on price and location. If i return to the area i would stay here again in a second. Staff was great also, no complaints what so ever. Another bonus was the local supermarket was very close and the same chain i use at home in California.

8

Cathy

Apr 5, 2025

·

Stayed 1 night

Nice modern decor. Large room and kitchen. Water pressure very poor. Hard time rinsing off soap and would never be able to wash my hair. Toilet handle sticks in on position leaving water running. Very helpful staff.

2

Rachel

Mar 30, 2025

·

Stayed 2 nights

When I arrived the fridge in my room didn’t work- it was fully warm, and the tv wouldn’t turn on. I was willing to overlook that because I was in town for a festival and I was out most of the time- however BOTH nights I paid for, when I came back to my room my key wouldn’t work. I had to go back down both nights to get a new key. When I asked if I was entitled to any sort of refund for the amount of inconveniences, on my birthday might I add, I was told because I booked through Expedia they couldn’t help me.

6

Peggy

Aug 12, 2024

·

Stayed 1 night

We were assigned a small room with a rollaway bed which we did not reserve. It was so small we had to move the table and chairs to accommodate the rollaway so the bathroom door could open. We were told a larger group came in so they had to give our room to them. Staff was very apologetic so they knew it was a crappy situation. Won’t be staying at a Candlewood small room Suites again.

4

Elisabeth

May 30, 2024

·

Stayed 1 night

Flickering lights, shower curtain with someone else’s hair on it, broken top to the air conditioner, couldn’t keep the fan going constantly which was a huge problem because there was a generator or something next door that was INSANELY LOUD. Bad experience.

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Service

Service is consistently friendly and accommodating, with easy check-in and help with special requests or unexpected needs. A few guests reported key-card hassles, billing holds, or uneven problem resolution.

Related guest reviews

10

janice m.

May 28, 2025

·

Stayed 1 night

I stay here because they are close to the hospital, but the staff always remembers me and my puppy and they are always kind and friendly and caring, so I have made it a point to stay there.

10

Mary

May 2, 2025

·

Stayed 2 nights

I enjoyed our stay while my husband was in St. Alphonsus hospital, it was close and convenient to the hospital and shopping! They were great to work with, not knowing how long we would be staying. They were also dog friendly! I also stayed there for a Catholic Women’s Convention and was great! Recommend for anyone!

10

Milagro

Apr 29, 2025

·

Stayed 1 night

Love the awesome customer service at the front desk!!!

2

Rachel

Mar 30, 2025

·

Stayed 2 nights

When I arrived the fridge in my room didn’t work- it was fully warm, and the tv wouldn’t turn on. I was willing to overlook that because I was in town for a festival and I was out most of the time- however BOTH nights I paid for, when I came back to my room my key wouldn’t work. I had to go back down both nights to get a new key. When I asked if I was entitled to any sort of refund for the amount of inconveniences, on my birthday might I add, I was told because I booked through Expedia they couldn’t help me.

10

Alexis

Sep 26, 2024

·

Stayed 1 night

The hotel was clean and very nice. I had booked a king bed suite. But on arrival, the room with the king would not be ready until later in the day. We really didn't need a king size, it was the only size available at the time. The conceirge was polite and switched us to a queen and got us checked in. I would choose this hotel again

10

Michael

Sep 15, 2024

·

Stayed 1 night

Broke down on the interstate, needed a room early. The staff was very helpful and considerate of my situation.

10

Destiny

Mar 14, 2024

·

Stayed 1 night

Great customer service

10

Coleman

Jan 24, 2024

·

Stayed 1 night

Staff was very warm and welcoming.

10

Cathy

Aug 2, 2023

·

Stayed 2 nights

The staff was on point on any shift. We stayed two nights

10

Annette

Apr 2, 2023

·

Stayed 2 nights

We felt very safe there. From the parking lot to our room. The staff was exceptional. They made our stay very pleasant. They remembered why we were staying there and asked about it the next day.

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Location

Convenient for shopping and dining near Boise Towne Square Mall, with easy access to St. Alphonsus, I-84, and the airport. Some guests found the immediate area quiet or sparse, and one noted the entrance a bit tricky.

Related guest reviews

8

david

Oct 5, 2025

·

Stayed 1 night

Front office staff was friendly snd accommodating At ladt minute i asked fir 1 level room. She had just one, a room for people with some type of disability but it was actually quite nice, very quiet and easy to access from parking area If you arrive late parking close to entry could be a oroblem Overall i was happy with the facility Not much to do in the neighborhood but if your just passing through like ne, its fine

8

Alan

Jul 29, 2025

·

Stayed 1 night

Convenient

10

Mary

May 2, 2025

·

Stayed 2 nights

I enjoyed our stay while my husband was in St. Alphonsus hospital, it was close and convenient to the hospital and shopping! They were great to work with, not knowing how long we would be staying. They were also dog friendly! I also stayed there for a Catholic Women’s Convention and was great! Recommend for anyone!

10

Kim

Apr 29, 2025

·

Stayed 1 night

Very nice. Clean, safe, close to freeway, shopping

10

Zane

Feb 28, 2025

·

Stayed 1 night

It is very close to St. Alphonsus Hospital, and is equipped with everything needed for an extended stay. Also walking distance from the mall and restaurants.

10

Rick

Jan 26, 2025

·

Stayed 1 night

The hotel is close to mall and other good shopping and dining.

8

David

Jan 21, 2024

·

Stayed 1 night

Clean, comfortable room with nice amenities (full fridge/freezer, microwave, dishes, glasses). 10 minutes from Boise airport with easy access a few minutes off I-84.

10

Cathy

Oct 1, 2023

·

Stayed 1 night

Easy to get to and amenities close by

10

Ricky

Sep 30, 2023

·

Stayed 1 night

Easy check in…great room…OliveGarden across the road for dinner….nice way to end a long 12 hour travel day!

10

George

Aug 14, 2023

·

Stayed 2 nights

Was surprisingly nice. Right across the street from Town Center shopping mall. Not that I walked over or anything. Employees were fantastic, hotel was a pleasant surprise. Maybe was Boise vs. the hotel itself but really enjoyed.

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Dining

There is no breakfast service, but the in-room kitchens and a 24-hour snack area help. Guests often self-cater or bring takeout; coffee quality was mixed and nearby dining options vary.

Related guest reviews

8

James

Sep 3, 2025

·

Stayed 1 night

Great room. Bed was soft, but too jiggly, as I turn over a lot. Lots of nice things in the room for cooking and other amenities. Lots of close restaurants.

10

Julia

May 3, 2025

·

Stayed 2 nights

Great price, check in was easy, loved i could go to a grocery store a take care of meals in the room. Full fridge and cook top, dishes provided.

8

Dennis

Apr 25, 2025

·

Stayed 1 night

Overall a pleasent stay. Coffee in the morning was not warm

10

Rick

Jan 26, 2025

·

Stayed 1 night

The hotel is close to mall and other good shopping and dining.

10

Ricky

Oct 2, 2024

·

Stayed 1 night

Enjoyed our takeout dinner on the small patio area at the side of the hotel!

6

Marcel

May 6, 2024

·

Stayed 2 nights

No breakfast. Oh well

10

Greg

Dec 31, 2023

·

Stayed 1 night

The manager was very friendly and welcoming. We took notice of the attention to detail in the suites and loved the 24 hour snack area. Great experience.

8

Jennifer

Nov 26, 2023

·

Stayed 4 nights

I love being able to make my own meals.

8

Susan

Nov 2, 2023

·

Stayed 1 night

Great grassy area for dogs. It had everything we liked; ice machine, full fridge, microwave, free coffee and free fruit

8

Sinead

Sep 22, 2023

·

Stayed 1 night

Recommend this hotel. A very well run, clean and friendly establishment. Loved the kitchenette and boy this it came in handy as there was not much around to eat. Headed up the street about a kilometre and found a fab grocery store and assembled a healthy dinner. Biggest bugbear was that the bed was very small - but apart from that the hotel was great. Astounded at the cost of hotels in Boise given the lack of dining options around. Buts that’s a Boise thing - the rate at this hotel was fair enough.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$78
February	$89
March	$99
April	$100
May	$139
June	$169
July	$170
August	$153
September	$136
October	$105
November	$91
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $209	17 $194	18 $219	19 $139
20 $115	21 $142	22 $164	23 $121	24 $158	25 $172	26 $188
27 $95	28 $138	29 $151	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $205	3 $184
4 $112	5 $188	6	7	8 $250	9 $237	10
11 $108	12 $129	13 $161	14 $183	15 $154	16 $137	17 $121
18 $95	19 $147	20 $197	21 $200	22 $133	23 $137	24 $133
25 $138	26 $129	27 $137	28 $187	29 $129	30 $137	31 $116

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Communications Accessible)

Suite, 1 Bedroom, Accessible (Accessible Tub)

Studio Suite, 1 King Bed

Studio Suite

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Studio Suite, 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites Boise - Towne Square by IHG

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Prices for upcoming dates