Name: Comfort Suites Monroe
Address: 1401 Martin Luther King Jr., Monroe, Louisiana, United States of America, Monroe, Louisiana, US
Price range: $105–$241 per night
Rating: 7.65

What guests think

At Comfort Suites Monroe, reviews describe friendly, accommodating staff and comfortable beds, but also note an aging property with recurring maintenance and cleanliness problems, inconsistent breakfast quality and refills, and facilities like the elevator or pool frequently out of service.

Rooms are generally spacious but dated, with reports of stained carpets and furnishings, musty or smoky odors, weak A/C or water pressure, malfunctioning TVs or locks, and occasional pests. The location is convenient off the interstate and near restaurants, though a few guests disliked the surrounding area. Expect friendly service and value, but manage expectations for maintenance and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are a weak point: recurring reports of broken or closed amenities such as the elevator, pool, ice machines, exterior doors, and gym equipment. Some guests noted maintenance gaps in common areas and an understocked business center.

Related guest reviews

6

Brian

Jun 28, 2024

·

Stayed 1 night

Pool was dirty and cloudy and couldn’t see past the first step. Gym equipment broken and not working. Flies in the room. Coffee maker not clean. Fridge iced over.

6

robin

Oct 22, 2023

·

Stayed 1 night

Please fix the ice and drink machines on the 2nd and 3rd floors. They have been broken FOR YEARS!

4

Nilesh

Mar 19, 2025

·

Stayed 2 nights

The business center that is advertised has a printer that according to staff hasn't had ink for several months. Had sensitive documents that needed printed and was late at night. Staff refused to call neighboring hotels to see if they would allow me to use their business center. Ended up driving to multiple hotels until found one that would let me use there's. Not happy with the level of service from the staff. Also the pool was not operational, so my kid wasn't able to use that.

4

David

Jun 4, 2024

·

Stayed 6 nights

Toilet seat ready to fall off, Tv had a black line thru the center of it, carpet was dirty, elevator not working, pool not ready , shower drain not working properly( you have to manually hold the lever down to work) bathroom door didn’t shut, and you have to ask for room service or you wont get it

4

Valarie

Jun 8, 2023

·

Stayed 3 nights

The phone didn't work in our room, so front desk couldn't be contacted. Internet wasn't working for the first day of the stay, and several USB ports and outlets were dead. Again, couldn't contact front desk due to no phone. There was rarely someone at the front desk to ask for anything. A few towels were taken by the housekeeping staff first day but none were replaced. On the last full day, I had to ask for clean towels. They were delivered later, tossed on our food counter in a trash bag instead of being put away in the bathroom. Breakfast was OK, but the choices were very slim (mostly because they were out and hadn't made more). The pool was closed for maintenance, but by the looks of the green water, the pool has been closed for some time. Nobody bothered to notify us before checking in. This is the first time we've ever had issues with a Comfort Inn & Suites, and will not be returning to or recommending this location.

10

Delanie

Jan 1, 2025

·

Stayed 1 night

Lady at desk was wonderful and attentive. lol was closed for maintenance.

2

Tornekia

May 27, 2024

·

Stayed 3 nights

Elevators were out the entire trip

6

Brenda

May 26, 2024

·

Stayed 2 nights

The star of this hotel is the staff. Everyone was extra friendly and eager to help. The hotel is in desperate need of a makeover. The elevator is broken , the pool is closed, the carpet has stains and the hotel has a moldy smell… but I absolutely adored the staff (Janice , Jatina and the ladies at the front desk were heaven sent ).

4

Nathan

Jun 2, 2024

·

Elevator was broken, pool was not working, workout area smelled unbearable. Staff was friendly though and the room was okay but old. None of the outlets would hold a normal plug, they were all very worn. The waffle batter tasted like sourdough waffles. And the breakfast area was very small. Not staying again.

6

Kay

Sep 30, 2023

·

Stayed 1 night

There was no ice machine on first or second floor! The carpet in our room on 1st floor had very noticible spots! Breakfast was fine! Would not stay at that particular Comfort Inn again! It needs a remodel and overhaul!

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Cleanliness

Cleanliness feedback is mixed to negative, with frequent mentions of stained carpets and furniture, lingering odors, mold, and occasional pests; housekeeping sometimes missed details. Several guests did find their rooms clean.

Related guest reviews

4

Misti

May 18, 2025

·

Stayed 1 night

If I had not been exhausted from driving many miles on a cross country trip, and reserved a prepaid room on Expedia, I would have left after waiting almost 20 minutes for someone to appear at the front desk to even check me in. Even worse, once we got to our room, my husband opens the room door and immediately sees and crushes a cockroach scurrying across the entry. Hairs in the shower, dirty corners of the floors, hard lumpy beds. Our stay was horrible from the moment we got there, and needless to say we will never stay there again!

4

Karen

Sep 15, 2025

·

Stayed 1 night

I enjoyed checking in with the friendly person at the front desk. We loved our first walk through in the room. We were only in town for one night, so we didn't stay in the room that long before leaving. After returning to the room after midnight there were clipped toenails at the foot of our bed and on the floor as well. It was too late to get any assistance and the morning associate was on a call and we were in a hurry to get back on the highway.

4

Holli

Sep 15, 2025

·

Stayed 2 nights

The hotel is very outdated and dirty. I walked around our room barefoot and the bottom of my feet were black. Our TV didn't work and no one knew how to fix it. There were cut wires laying on the floor under the a/c unit. when we went to check out, no one was out the front desk because she was standing out front with some of the maids smoking right in front of the entrance, so you had to walk through it to leave.

4

Nestly

Aug 10, 2025

·

Stayed 1 night

The dirtiest hotel I ever stayed.

6

Malinda

Dec 2, 2025

·

Stayed 1 night

Room, carpet had visible stains and the couch was filthy!

4

Raquel

Nov 20, 2024

·

Stayed 1 night

This will be our last time ever staying at a Comfort Suites. We had a bad experience in Gulf Shores, but decided to give Monroe a try. Big mistake. While the room wasn't horrible, the desk had something smeared all over it that my husband had to clean off. Even worse, the comforter on the king bed had multiple blood stains. We only noticed them the next morning AFTER we woke up and the cover on the comforter had moved. They clearly do NOT wash the comforters in between guests or swap them out with clean ones. I find this unacceptable since people do lots of things on beds that warrant ALL COVERINGS be changed after each guest. I took pictures of the stains...they definitely are blood, which is a biohazard. We will never stay at this hotel or any Comfort Suites again.

6

Nicholas

Sep 29, 2024

·

Stayed 1 night

Pros: Great Staff, Quiet, Clean rooms, sausage and bacon were good. Cons: Room had no towels, when I asked for towels, one that I received blood and poop stains on it. Eggs were dehydrated/powdered eggs. A/C could not get the room below 74° even after the AC was set at 61° for over 18 hours! Lobby was very humid. Breakfast chairs were ripped to shreds.

2

Eric

Oct 14, 2024

·

Stayed 1 night

Dead roaches and stained towels in the room and mold in shower.

2

Llevewelyn

Jul 29, 2024

·

Stayed 3 nights

There were bugs in my room and I have extreme anxiety and could not sleep. I saw a bug in my bed the first night but I ignored it and just brished it off. All week I was itching on and off but don't see anything. The last night we saw some sort of bug infestation on the headboard and it creeped me out so bad. They moved my room but I could not sleep because my anxiety was on 10. I really think we should be reimbursed because I am afraid I have brought bed bugs back to my home and I may end up having to destroy my personal property which is Brahmin and other named brand items. Someone should contact me asap to resolve this!

10

Theron

Feb 8, 2025

·

Stayed 1 night

The room was not properly cleaned. It was obvious it was given the ole, quick once over.

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Rooms

Rooms are generally spacious with comfortable beds, but many note dated decor and maintenance issues like weak A/C, poor water pressure, and malfunctioning TVs or locks; some reported noise or musty/smoky smells. Wi‑Fi reliability is also inconsistent.

Related guest reviews

4

Linda

Sep 9, 2024

·

Stayed 1 night

Air conditioner not working properly. Room was hot! This was reported; another room was offered, but it was hotter than the original room, so we stayed where we were and were very uncomfortable all night. However the breakfast was great!

4

Lucas

Nov 9, 2024

·

Stayed 2 nights

WiFi was choppy, room smelled musty, and pillows were not comfortable.

6

Brandon

Aug 2, 2024

·

Stayed 1 night

The bed not as soft as most comfort inns. The shower pressure weak and tub clogged and little spot of mold. Tv was cracked through screen. Check took forever

4

Misti

May 18, 2025

·

Stayed 1 night

If I had not been exhausted from driving many miles on a cross country trip, and reserved a prepaid room on Expedia, I would have left after waiting almost 20 minutes for someone to appear at the front desk to even check me in. Even worse, once we got to our room, my husband opens the room door and immediately sees and crushes a cockroach scurrying across the entry. Hairs in the shower, dirty corners of the floors, hard lumpy beds. Our stay was horrible from the moment we got there, and needless to say we will never stay there again!

4

William

Apr 4, 2025

·

Stayed 1 night

Couldn’t get tv to work - switched rooms that didn’t work. Staff needs more instructions on how to set up tv. You need original tv remote to connect to source. Carpet dirty needs replacing. The only thing I enjoyed was the breakfast. The lady working the area did well and kept it clean. Sorry, not staying at this named home again.

6

LeKeyla

May 26, 2025

·

Stayed 2 nights

The people were really nice and very helpful. The room was an entirely different story. It was way smaller than I thought it would be considering it was suppose to be a suite. The smoke detector was going off but there was nothing that the employees could do to help. The room was clean but it still needed a lot of updating, and the shampoo dispenser keep detaching from the wall. I could have given a lower review but the people were just that nice

8

Gregory

Jul 27, 2023

·

Stayed 1 night

Room was comfortable but lighting was insufficient. My only complaint was wifi was unavailable most of our stay.

6

Terrolyn

Sep 2, 2024

·

Stayed 1 night

Other than the A/C not properly working everything else was good. It was just a little too hot, caused an issue resting comfortably and the bed was too hard

6

Donna

May 22, 2025

·

Stayed 1 night

Television was crap. Couldn’t get any volume and we were told to control on the tv not remote. There was no volume control on the TV. He lobby needs some attention like front doors were dirty and tidy up your landscaping! I can say bed was very comfortable!

10

Sandra

Oct 27, 2025

·

Stayed 2 nights

The room is spacious and comfortable. It allows you to entertain guest without them having to sit on the bed.,

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Service

Many guests praise the staff as friendly, helpful, and accommodating, with several standout front desk experiences. However, others reported slow check‑in, limited staffing, or rude and unhelpful interactions.

Related guest reviews

10

Kathleen L.

Jun 15, 2025

·

Stayed 1 night

Maye was a delight to work with at the front desk.

6

Marian

Jan 11, 2024

·

Stayed 1 night

No one was available at the check in desk and it took 10 minutes before I could find anyone to check me in.

10

Kenya

Nov 17, 2025

·

Stayed 3 nights

The staff is amazing, super friendly and extremely helpful.

2

Charisa

Jun 13, 2025

·

Stayed 1 night

Terrible. Staff was rude and unhelpful. GM was not much better. We encountered bugs in room, no breakfast food, dirty room, broken items in room and no shower curtain. Front desk clerk obviously didn’t want to help and we weren’t moved from room, couldn’t leave hotel, no where else to go for the night in town. Breakfast attendant told us not to ask if more food would be added. Manager said she’d refund us for the stay and nothing has happened with that. Do NOT stay here.

2

Viola

Jun 18, 2025

·

Stayed 1 night

Decided to give this place another try but it still has the same issue with terrible and rude staff. This is especially with checking into the room that evening it seems as though he doesn’t really care about his job? The issue was his attitude once we got there and he did the same thing to another guest! He would not give us clean sheets for the pullout couch, we did ask if they were clean? His response was I don’t know. We also asked for extra towels and he would not give us the extra towels. We’ve stayed at other comfort suites and never had an issue like this hotel. So this is my experience at this hotel and I don’t think I’ll bother with this place again.

10

Patrice

Mar 10, 2025

·

Stayed 1 night

It was amazing the check in lady was super nice and room was super clean staff was very nice and helpful will definitely say again

10

tamika

Apr 8, 2024

·

Stayed 2 nights

The front desk had amazing customer service. We was always greeted by a smile

10

Leroy

Jun 3, 2025

·

Stayed 2 nights

I loved the customer service and friendly staff.

2

Dustin

Jul 6, 2024

·

Stayed 1 night

The power was out and had been out for hours when we arrived. We were told they didn't know when power would be restored. We requested a cancellation due to our son having medical needs that require we have power. The lady at the front desk became very rude and yelled at me when I told her that the conditions made the hotel unsafe for us and we could not stay there with no lights, air conditioning or power source for our son's medical needs. She refused to help us cancel our room and continued to yell at me in front of other guests.

8

Cody

Jul 2, 2025

·

Stayed 1 night

Made reservation and paid for the room 5 hours before arrival. Upon arrival I was told they didn’t have a room and made little to no effort to accommodate me. Another staff member arrived and found a room for me and was very nice about it.

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Location

Conveniently located off the interstate and close to restaurants and ULM, making stopovers easy. A few guests disliked the surrounding area or expected closer airport access.

Related guest reviews

8

Brenda

Mar 31, 2025

·

Stayed 1 night

Great overnight place. Easy on and off the freeway Room was clean, friendly staff, hot breakfast Will stay there again next time in Monroe And if you need a place to eat make sure and go to Kravins it’s about 1.3 miles from hotel. Food was amazing especially the chicken and waffles and their staff was outstanding

10

Randy

Aug 29, 2025

·

Stayed 1 night

Hotel is right off the interstate. There’s several restaurants in the area.

10

Marylyn

Mar 14, 2024

·

Stayed 1 night

Nice area.

8

Peter

Mar 25, 2024

·

Stayed 4 nights

Not the best part of town but clean, convenient and reasonably priced. I would have no problem staying here again if the price is right again.

6

Ryan

Dec 10, 2024

·

Stayed 1 night

It was close to where I was going and was comfortable enough. However it could have been cleaner and the immediate area had no decent food options that would deliver.

10

Emily

May 19, 2023

·

Stayed 1 night

Easy check in and check out. Welcoming staff. Convenient location

6

Betty

Jun 3, 2025

·

Stayed 1 night

In a run down area and not by airport.

8

Carl

Apr 29, 2025

·

Stayed 2 nights

Convient near many restaurants and stores.

10

David

Mar 15, 2024

·

Stayed 1 night

Really not my type of neighborhood but truck was still there next morning! 😂 Not many good restaurants in that section of town but it served its purpose!

8

Melanie

Oct 23, 2024

·

Stayed 1 night

Connivence to interstate.

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Dining

Breakfast feedback is mixed: some enjoyed a hot, varied spread. Others found items empty or not replenished, food overcooked, limited drinks, a small or crowded area, or unfriendly service.

Related guest reviews

4

April

Jan 1, 2026

·

Stayed 1 night

Breakfast ran out with no tempt to replace the hot items. My children were not able to eat anything except a yogurt because everything ran out including the waffle mix, milk, and coffee. There was a LOUD banging on our room wall in the middle of the night, with people, what sounded like 5-10 people, talking and laughing outside our room. I had to call downstairs. No one prompted the people to quiet down. After 30 more minutes, I had to go outside myself. This woke up our children after driving 8 hours.

6

Steve

Jul 20, 2025

·

Stayed 1 night

The hotel was so so at best. Not worth the money and would not stay here again. Light bulbs were burnt out and the hotel was run down. The furniture in the breakfast was all torn and the restaurant area was filthy. In addition, the trash cans were overflowing so I left my plate and cup and trash on the table.

6

Margaret

Jun 30, 2025

·

Stayed 1 night

The stay was fine for a one nighter. I must say I was surprised that by 8 a.m. there were no more scrambled eggs! I also didn’t see any hot water for the instant oatmeal. Rest of breakfast was fine.

6

Norma

Sep 30, 2024

·

Stayed 1 night

breakfast was a washout. Biscuits were hard as rocks, eggs burnt, orange juice had gone bad.

4

Leslie

Sep 19, 2025

·

Stayed 1 night

Eggs burnt at breakfast, sink leaked, a/c did not cool down and rattled all night, odd stain on carpet, and could not close drapes so room was not dark

10

Casey

Jan 23, 2025

·

Stayed 1 night

Our stay was five other than the thermostat in the room not working and rotten fruit being served at breakfast. The staff was very nice and helpful. The room was clean.

4

Joyce

Jun 23, 2023

·

Stayed 1 night

The free breakfast was a disaster. They were out of milk, eggs and bread. This was at 7:30 in the morning. The lady behind the bar busied herself reorganizing the cereal, even though there was no milk. She finally brought out some apples as we were leaving. Totally unsatisfactory.

8

cathy

Apr 1, 2025

·

Stayed 1 night

Breakfast was sparse but otherwise a good stay,

10

Briana

Nov 27, 2024

·

Stayed 1 night

Great place to stop over for the night on a road trip. Room was comfortables and clean, staff was polite and helpful. We were at the end of the hallway on the second floor and it was nice and quiet. Breakfast was good with a variety of choices. Sausage, cheese omelets, boiled eggs, yogurt, toast, oatmeal, waffles, biscuits, etc. Would definitely stay again.

2

wes

Dec 27, 2024

·

Stayed 1 night

The beds are very hard. The bedding was stained and old. The air conditioning didnt work very well. The free breakfast was a joke. Very short hours, compared to other hotels, only drink option was coffee. The attendant didnt even care to refill things. Very limited seating, about 7 tables. All the positive reviews, must be the workers. 😞

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$158
March	$180
April	$174
May	$163
June	$182
July	$187
August	$162
September	$113
October	$113
November	$96
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $168	15 $170	16 $170	17 $144	18 $154	19 $178
20 $110	21 $150	22 $175	23 $175	24 $153	25 $177	26 $177
27 $113	28 $146	29 $175	30 $175

Su	Mo	Tu	We	Th	Fr	Sa
				1 $169	2 $241	3 $241
4 $122	5 $149	6 $165	7 $165	8 $146	9 $151	10 $146
11 $105	12 $148	13 $165	14 $157	15 $138	16 $195	17 $192
18 $118	19 $134	20 $165	21 $165	22 $165	23 $163	24 $154
25 $113	26 $150	27 $165	28 $165	29 $138	30 $123	31 $140

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 2 Queen Beds

Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Comfort Suites Monroe

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