Is parking available at the hotel?

Parking is available on-site, but it is limited. Valet parking is offered at a fee of AUD 60 per night, which includes in/out privileges.

What breakfast options are offered?

A buffet breakfast is available for a fee of approximately AUD 45 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

What are the check-in and check-out times?

The standard check-in time is 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available at the hotel?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

What is the location of the hotel in relation to nearby attractions?

The hotel is centrally located in Brisbane, just 0.2 km from Queen Street Mall and within a 10-minute walk of Brisbane City Botanic Gardens. Other nearby attractions include the Treasury Building and ANZAC Square War Memorial, both within 0.4 km.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool. The operational hours for the pool are not specified.

InterContinental Brisbane Hotel

What guests think

Across recent reviews of InterContinental Brisbane by IHG, travellers consistently praise the extremely central location and friendly, professional staff, while feedback on the guest rooms is mixed, with many finding them comfortable yet dated and in need of refresh.

Cleanliness is generally good, though recurring comments note odours, mould, worn carpets, and occasional maintenance misses. Facilities and dining receive mixed notes: an executive lounge that can feel crowded, convenient but pricey valet parking, an outdoor pool, and breakfasts praised overall though some found choice limited or barista coffee extra. Overall, a dependable CBD base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Executive lounge is appreciated but can be crowded with limited seating. Valet parking is convenient though considered expensive by some; an outdoor pool is noted.

Related guest reviews

8

Kylie

Nov 2, 2024

·

Stayed 1 night

Stay was good and as expected for the price point. A uncomplicated, free parking option would be preferable. Not everyone wants valet parking.

8

Chris

Dec 16, 2024

·

Stayed 4 nights

Hotel is conveniently located and is very central. However it is dated and the interior is in need of a refresh. The TV in the room is no bigger than your average computer screen which is unbecoming of the Hilton brand. Valet carparking was superb and their service was great in this area. Not sure about other hotels but they are charging for barista made coffee which is not included in the breakfast, I have never encountered this before and breakfast selection isn't very good compared to other hotels.

10

Venkatesan

Jul 22, 2024

·

Stayed 2 nights

Amazing location- pool was outdoors though

8

Ben

Jul 14, 2025

·

Stayed 1 night

Check in was slow. She needed the names of all my children which seemed unnecessary and intrusive. I have never been asked this at any hotel I have stayed in previously. The beds were small and the fridge was not working so we asked to move to another room so were moved to a higher level room and they brought 2 roller beds which was fine except they had no duvets or pillow cases so I had to take the bedding from the previous room as there was no room service after hours. The staff member was very helpful and apologetic. The parking was overpriced at $60 for 24 hours. All the new release movies were free which was a bonus.

10

Chase

Oct 24, 2025

·

Stayed 1 night

Loved our overnight stay here for a concert at River stage, Perfect location. Was walkable, an easy walk. Used Valet parking and once car was parked we didn't need it again. Everything was handy and close. Room was perfect, staff were exceptional, highly recommend.

10

David

Jan 5, 2025

·

Stayed 2 nights

Typical Hilton standard great service and executive lounge was perfect- except no Rosie

8

LINGA

Oct 12, 2024

·

Stayed 1 night

We had the executive room but it wasn’t like the one I had experienced before. Bit old fashioned we felt. Close to all shopping areas, with separate lifts taking you into the area, and high was convenient, lovely staff. Executive lounge was included but couldn’t use it , as it was full within 10 minutes of opening !

8

Matthew

Jun 29, 2024

·

Stayed 1 night

We enjoyed our stay, staff very friendly. Restaurant and facilities were very well presented. The only thing I can knock on was the room itself... The restroom was updated, but the rest of the room and carpet looks dated, the TV is on a cheap stand alone TV stand... I just expected a little more from a Hilton. The King bed was very comfortable, overall we would still stay there again and recommend it.... your not spending most of your day in the room anyway, let's be honest.

8

Belinda

Jun 5, 2024

·

Stayed 2 nights

Hilton was nice but felt the rooms were a little tired. When I went to plug my phone in to charge there was a peanut on the floor, so the cleaning wasn't perfect. Staff were amazing at the bar and restaurant. overall it was nice and handy to the shops and restaurants

8

SHIN SOOK

Jan 13, 2026

·

Stayed 4 nights

깨꿋한 객실과 직원들의 친절함 라운지에서의 서비스 만족 라운지 직원들의 빠르고 신속한 서비스

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as clean, but recurring issues include odours, mould, worn or grubby carpets, and occasional missed spots or maintenance.

Related guest reviews

6

Jamal

Feb 1, 2025

·

Stayed 5 nights

Not a 5 star property by some distance 4 star at best, dated rooms, ancient tv, limited charging points, grubby carpet & very basic decor & furniture. Far removed from genuine 5 star options like Four Seasons, Hyatt & Mondrian etc. Needs an urgent refurb. Nice staff though - always friendly

8

handi

Jan 1, 2024

·

Stayed 1 night

Had a nice stay Great location Friendly staff Exceptional service Just the condition if the room that need an urgent renovation A few rust in the bathroom Wallpaper starts to peel, lime scale on shower head and need some general update

8

Belinda

Jun 5, 2024

·

Stayed 2 nights

Hilton was nice but felt the rooms were a little tired. When I went to plug my phone in to charge there was a peanut on the floor, so the cleaning wasn't perfect. Staff were amazing at the bar and restaurant. overall it was nice and handy to the shops and restaurants

10

Karen

Aug 31, 2024

·

Stayed 1 night

Beautiful place to stay and in the room was very clean

10

Astrid

Jan 2, 2026

·

Stayed 6 nights

Room was clean comfortable

10

Lisa

Jan 23, 2026

·

Stayed 1 night

Exceptional staff in all areas of hotel, concierge, reception and bar. Clean spacious rooms , a little tired and could do with a refurb as dated compared to the luxury of the foyey areas. Would stay again.

4

Andrew

Dec 3, 2025

·

Stayed 2 nights

Very old room, not working TV, mould in bathroom, iron stained my clothes with black bits, bath didnt drain for 2 days and no one fixed it(this was the shower inside the bath), wasnt of the level you would expect at Intercontinental

6

sun

Feb 15, 2025

·

Stayed 2 nights

房间老旧，味道很大

10

Graeme

Sep 30, 2024

·

Stayed 1 night

The room was very comfortable and clean.. Check in was very fast and efficient . Check out time was perfect for my daily needs. The breakfast in the dinning room was buffet style which allowed for me to eat at my pace and I could get whatever I wanted when I needed it.. There was an abundance of food available and it was freshly cooked and hot..

10

Kara

Apr 12, 2024

·

Stayed 2 nights

A welcoming hotel with accommodating staff and a clean, comfortable room.

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AI-generated summary based on recent guest reviews

Rooms

Guests find rooms comfortable and often quiet, yet frequently describe them as dated or tired, with small or old TVs, limited bedside power, and occasional temperature or maintenance problems.

Related guest reviews

4

Mr Mark

Jul 5, 2024

·

Stayed 1 night

Room was too warm and I had difficulty getting comfortable to get a good sleep. Air con ran way too hot. It’s Brisbane not Canberra. Won’t go back.

10

Mark

Sep 7, 2025

·

Stayed 2 nights

An absolute delight to stay at, very easy access, rooms immaculate and quite. Had 2 nights and considered staying another night it was that impressive. Had possibly the best night sleeps in a very long time, that is testament to the bedding. Comfort wise the room was a 11 out 10. It was just a great 2 nights away Thank You to the Intercontinental for making it great!!!

6

Megan

Aug 17, 2024

·

Stayed 1 night

The rooms are tired, but the location is nice.

8

Chris

Dec 16, 2024

·

Stayed 4 nights

Hotel is conveniently located and is very central. However it is dated and the interior is in need of a refresh. The TV in the room is no bigger than your average computer screen which is unbecoming of the Hilton brand. Valet carparking was superb and their service was great in this area. Not sure about other hotels but they are charging for barista made coffee which is not included in the breakfast, I have never encountered this before and breakfast selection isn't very good compared to other hotels.

10

Karl

Feb 19, 2025

·

Stayed 1 night

Rooms could do with renovation

6

Nicky

Jan 27, 2025

·

Stayed 3 nights

We were expecting an outstanding hotel for the price - and were left a little disappointed. Our room smelt damp, and definitely needs an update- there are no PowerPoints next the to bed, the tv was tiny, the plants on the outside of the room looked cheap and tacky, still left in cheap Black pots.

8

Matthew

Jun 29, 2024

·

Stayed 1 night

We enjoyed our stay, staff very friendly. Restaurant and facilities were very well presented. The only thing I can knock on was the room itself... The restroom was updated, but the rest of the room and carpet looks dated, the TV is on a cheap stand alone TV stand... I just expected a little more from a Hilton. The King bed was very comfortable, overall we would still stay there again and recommend it.... your not spending most of your day in the room anyway, let's be honest.

10

Lisa

Jan 23, 2026

·

Stayed 1 night

Exceptional staff in all areas of hotel, concierge, reception and bar. Clean spacious rooms , a little tired and could do with a refurb as dated compared to the luxury of the foyey areas. Would stay again.

4

Andrew

Dec 3, 2025

·

Stayed 2 nights

Very old room, not working TV, mould in bathroom, iron stained my clothes with black bits, bath didnt drain for 2 days and no one fixed it(this was the shower inside the bath), wasnt of the level you would expect at Intercontinental

8

Luisa

Dec 30, 2025

·

Stayed 5 nights

Location always excellent but rooms are looking VERY tired.

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Service

Staff are widely praised for being friendly, professional and helpful, with examples of efficient problem resolution and early check-ins. A few report slow or unhelpful front-desk interactions or understaffing in the lounge.

Related guest reviews

10

Matt

Oct 20, 2024

·

Stayed 1 night

Best customer service I've had in a long time - will definitely be coming back!

8

Nilofar

Jan 15, 2026

·

Stayed 3 nights

The room was clean, well maintained, and overall very pleasant. It would have deserved a five-star rating if the quality of the mattress had been better. The staff were very professional and attentive throughout our stay. Big shout to Marta, who was outstanding extremely helpful, friendly, and a pleasure to deal with.

8

Tasman

Nov 3, 2024

·

Stayed 4 nights

Staff were exceptionally friendly and helpful and the location is extremely convenient. They responded very efficiently when notified of a maintenance matter. I would happily choose to stay there again.

10

Ash

Apr 3, 2024

·

Stayed 1 night

Loved the stay. The facilities were great. The staff were awesome. Very lovely, everyone I spoke to.

10

Michiyo

Jun 30, 2024

·

Stayed 1 night

Excellent service and very convenient location. Highly recommended.

10

Rudi

Aug 11, 2024

·

Stayed 1 night

Had the best stay. Staff was professional and the service efficient.

8

Riki

Aug 17, 2025

·

Stayed 4 nights

Nice location and excellent staffs.

8

Jessica

Sep 22, 2025

·

Stayed 1 night

The staff were excellent! I lost my watch and it was handed in by a cleaner and I was notified straight away. The staff were very friendly and efficient.

10

Lisa

Jan 23, 2026

·

Stayed 1 night

Exceptional staff in all areas of hotel, concierge, reception and bar. Clean spacious rooms , a little tired and could do with a refurb as dated compared to the luxury of the foyey areas. Would stay again.

10

Janelle

Jun 2, 2024

·

Stayed 1 night

Staff went above and beyond to accommodate our requests! Very impressed with friendly staff and an approved early check in 👍

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AI-generated summary based on recent guest reviews

Location

Extremely central, right by Queen Street Mall and within easy walking distance of transport, shopping, dining and events. A strong choice for exploring the CBD.

Related guest reviews

10

Yuji

Dec 30, 2023

·

Stayed 2 nights

買い物や食事に便利なQueen stに直結しており、Central Station からもスーツケースを転がして徒歩で何とかたどり着ける距離で、とても便利。スタッフの対応はどに場面でも素晴らしい。唯一の残念な点は、バスタブでシャワーを浴びる際に、お湯がガラスのフェンスを伝って床にこぼれてしまうこと。他の海外のホテルでも何度か経験したことだが、改善できないものか。

10

Alex E

Dec 13, 2024

·

Stayed 2 nights

Very convenient location, within short walking distance from Central Station. Right on Queen Street Mall, very good for shopping and dining. We were checked in early as our room was ready. What a lovely gesture! Room is large, quiet with good amenities, bed very comfortable.

10

Craig

Dec 26, 2024

·

Stayed 1 night

Extremely convenient location

10

Chase

Oct 24, 2025

·

Stayed 1 night

Loved our overnight stay here for a concert at River stage, Perfect location. Was walkable, an easy walk. Used Valet parking and once car was parked we didn't need it again. Everything was handy and close. Room was perfect, staff were exceptional, highly recommend.

10

Daniel

Sep 30, 2024

·

Stayed 1 night

A great stay as always. Highly recommend. Right on the Queen Street Mall.

10

Kiyomi

Nov 26, 2025

·

Stayed 2 nights

ロケーションがとても良い。ブランド店が並ぶ街のど真中でとても便利。到着が早かったのだが、快くアーリーチェックインをさせてくれ、体を休めることがでした。

10

Jo

Apr 3, 2025

·

Stayed 1 night

Great location, professional and friendly and helpful staff. Great service, highly recommended place to be when visiting Brisbane if you want a place to stay; convenient location, within walking distance to everything in the city.

10

Josie

Feb 26, 2026

·

Stayed 3 nights

Amazing loc

10

Mark

Apr 8, 2024

·

Stayed 1 night

So central excellent location. Thanks

8

Luisa

Dec 30, 2025

·

Stayed 5 nights

Location always excellent but rooms are looking VERY tired.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, though some found limited variety, extra charges for barista coffee and a basic room service menu.

Related guest reviews

10

Paul

May 30, 2024

·

Stayed 3 nights

Outstanding stay will definitely be back. Breakfast buffet was the highlight.

8

Siu Ping Phyl

Oct 24, 2025

·

Stayed 3 nights

Food varieties are limited.

8

Lindsay

Jun 19, 2024

·

Stayed 1 night

Staff need to be more customer focused. A Hi Hullo and a smile goes a long way. Top marks to the breakfast omlette chef

8

Kent

Dec 16, 2024

·

Stayed 1 night

Central location, attached to major shopping mall. Considerate staff that prepared special breakfast, as we departed before the restaurant opened.

8

Chris

Dec 16, 2024

·

Stayed 4 nights

Hotel is conveniently located and is very central. However it is dated and the interior is in need of a refresh. The TV in the room is no bigger than your average computer screen which is unbecoming of the Hilton brand. Valet carparking was superb and their service was great in this area. Not sure about other hotels but they are charging for barista made coffee which is not included in the breakfast, I have never encountered this before and breakfast selection isn't very good compared to other hotels.

8

Gabriella

Jun 20, 2024

·

Stayed 5 nights

Good stay but hotel felt a little tired in need of renovation. Breakfast buffet mediocre. Nice staff

6

Julie

Nov 3, 2024

·

Stayed 1 night

Great location. The room was very tired and in need of a makeover. Very limited room service menu.

10

Ian

Nov 20, 2024

·

Stayed 2 nights

I really enjoyed that the seminar was on the premises, that made it so much easier for me. The restaurant was excellent for meals and service.

10

Marie

Jan 11, 2024

·

Stayed 3 nights

We really liked the internal part of the hotel with the nice plants along the walkways to our room The service was good and buffet breakfast was very nice

10

Angelo

Apr 29, 2024

·

Stayed 2 nights

Great Hotel in the middle of everything. Has a nice Vibe, nice rooms, quiet. Nice breakfast at a good price, I'll come back soon.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $224	17 $199
18 $173	19 $202	20 $301	21 $355	22 $296	23 $187	24 $212
25 $167	26 $188	27 $266	28 $253	29 $224	30 $181	31 $181

Su	Mo	Tu	We	Th	Fr	Sa
1 $172	2 $188	3 $215	4 $256	5 $267	6 $304	7 $267
8 $194	9 $209	10 $348	11 $267	12 $267	13 $295	14 $267
15 $232	16 $172	17 $285	18 $285	19 $258	20 $400	21 $242
22 $177	23 $200	24 $267	25 $267	26 $272	27 $267	28 $258
29 $174	30 $190

InterContinental Brisbane by IHG

About this property

Location

Room options

Classic Double Room, 2 Double Beds (High Floor)

Classic Room, 2 Double Beds (Accessible)

Classic Room, 1 King Bed, Club (High Floor)

Classic Room, 1 King Bed

Classic Room, 1 King Bed (High Floor)

Suite, 1 Bedroom, Club (High Floor)

Classic Room

Classic Room, 2 Double Beds, Club (High Floor)

Classic Room, 2 Double Beds

Classic Room, 1 King Bed, Accessible

Guest reviews of InterContinental Brisbane by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental Brisbane by IHG

Prices for upcoming dates